Customer Reviews for TSD Auto Broker LLC
(Concessionnaire U-Haul dans le voisinage)

41 évaluations

3430 Pio Nono Ave   Macon, GA 31206

(478) 787-6974

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 11h am à 6h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/1/2022 - 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(478) 787-6974

3430 Pio Nono Ave
Macon, GA 31206

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 11h am à 6h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/1/2022 - 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Maybe have the truck clean before renting it…

Kashaun H. 
Évaluation :
4

We thought the amount charged for a small open trailer was much too high.

ANNE J. 
Évaluation :
4

Improve the check in process when returning usin the internet to drop off at a location that is closed for the day

Danielle K. 
Évaluation :
5

Great experience. Would definitely rent from this location again.

TORI H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JODY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy Z. 
Évaluation :
5

They have awesome service. No improvements needed.

Robby B. 
Évaluation :
5

I had two issues. First issue was I had a 330pm appt on yesterday 11/29 and the customer didn't show. I called the office and the lady asked if I wanted to reschedule I said yes and she said a $50 credit will go towards my account. Next day 11/30 I go to new location and the credit wasn't applied at all. The lady documented I was suppose to call but didn't tell me anything… Second issue is that the new location I was at didn't have an appliance nor utility dolly. She called at least 5-6 different dealers to find me one and she did. I truly appreciate her doing that. When she was looking in the system they all said the equipment was available but when she called none were there. The system needs constant updates on that. Other then that everything else was fine

Roderick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP G. 
Évaluation :
2

They had a robbery and really were not interested in me

Tom G. 
Évaluation :
5

Excellent customer service

ANDREW C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucretia H. 
Évaluation :
5

great job! stay the course!

STEVEN Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYRONE C. 
Évaluation :
4

Make sure trucks are working properly. This one had steering issues.

Chalana M. 
Évaluation :
5

Everything was great. Will be coming back in the future.

Kourtney D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michaela B. 
Évaluation :
1

They said they were open until 6PM . My pickup time was 5PM. I got there 7 minutes late but no one was there. I went through the mobile checkout process with phone support but the doors to the truck were locked. I had to cancel the car hauler I had reserved forcing my wife to drive the car. Fortunately, phone support found another truck local. However I had to wait a while for the regional guy to show up. When I got into the truck, it didn't have enough gas to get me the few miles down the road to my house. I filled it up with fuel immediately. Prior to returning the truck I checked the rental agreement to verify the truck had marked as being on empty. It was marked as full. The truck itself was clean and no mechanical issues. However, in-person customer service SUCKED! Phone support was good though! Very disappointing experience with U-Haul.

JASON S. 
Évaluation :
3

Drop off was changed to this location without my consent, it was many miles out of my way, and I have no idea why you changed it.

Andrew D. 
Évaluation :
1

Person was rude and refused to write me a receipt showing trailer was returned even though thier system was down. Several calls to uhaul to ensure it was closed resulted in over a week of waiting, broken promises that someone would get this settled and contact me. Return location person refused to answer phone with exception of one time and then they are rude and put me on hold indefinitely. Overall it was an unpleasant experience that will cause me to consider not using uhaul in the future.

Janet B. 
Évaluation :
5

The lady in charge went above and beyond to handle my rental. I made Reservations Online 2 days before An hour later U-Haul called me And changed the location to another one . Turned out both online locations were no longer serving U-Haul . When I arrived in town and tried to locate the second location I had to drive up and down the streets until I found this particular Location . She went online Corrected everything and I was able to rent the car carrier from

duane S. 
Évaluation :
5

My tow dolly was not available when I got there to pick up. She had to take me to two other locations to find one. She was super nice, but getting everything picked up was a goat rope, and I already had to drive to Macon from Warner Robins. Was promised a 50 dollar credit for the trouble, but the return agent didn't see it on my reservation.

Joshua C. 
Évaluation :
2

Dropped off after hours

Marcy M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ERIN K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Calah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Bien

Bobby P. 
Évaluation :
1

No one was at the location to let me into my truck. I called the number on the door and they said they were out of town. Had to work with UHaul to track down a replacement truck. The replacement truck then did not have the dolly I ordered. Lost several hours on my moving day.

Brandon S. 
Évaluation :
1

OVER CHARGED!!! WHEN CALLED TO ASK ABOUT THE EXTRA AMOUNT TAKEN OFF MY DEBIT CARD, THEY CAN NOT FIND MY ACCOUNT, WAS TO GET $10 CREDIT, I HAVE IN WRITING, HAVE NOT GOT THAT EITHER!!!! OVER CHARGED BY $36,44 - $10 CREDIT $26.44, AND SHE STATED SHE WAS GETTING THE FIELD MANAGER TO CALL, LIKE THAT IS GOING TO HAPPEN!!!

REGINA U. 
Évaluation :
5

Merci.

amy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina T. 
Évaluation :
4

Make sure that card machines with chip reader is in place before tenting.

JOANN T. 
Évaluation :
5

Customer service was perfect!

Tabatha W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikki J. 
Évaluation :
3

I ordered a furniture dolly with my moving van and didn't receive one. And although I like the convenience of picking up 24/7 after hours, the app has issues loading. I've tried on multiple mobile devices to no avail. Then finally it works after constant restart of application.

Sha'Dae S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIKITRICE J. 
Évaluation :
4

Open on time

Ernestine R. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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