Évaluations des clients TTR & SPE Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de TTR & SPE Inc

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william P. le

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Le client n'a pas laissé de commentaire.

Timothy W. le

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Honestly, I would like a full refund of what I paid. The vehicle was dirty in the cab area, I couldn’t drop the vehicle off in the city I moved to, upon return there was no Dropbox for key return, the mileage was off by 270 miles while entering mileage using app, the store manager never returned my call for the refund that I was due.

daniel B. le

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Le client n'a pas laissé de commentaire.

tony B. le

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I rented the uhaul on Saturday and returned it Sunday and was charged $160 for an extra 4 days

sharon G. le

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Le client n'a pas laissé de commentaire.

RHONDA C. le

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Nothing! You were great!

Glenda T. le

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Mr. Jim made us feel very comfortable helped us and it was a good experience

Brian D. le

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Keep equipment clean and up to mechanical standards

Beverly P. le

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Le client n'a pas laissé de commentaire.

Lester B. le

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The night before my move, I was told my truck was not available at the location I ordered. I was sent to the location (4817 Rozzellez Ferry Road in Charlotte, NC). I went to pick up the 20 foot U-Haul truck that I ordered and the truck was damaged upon arrival. The hood was popped and the battery was stolen / replaced with someone else's battery (it was installed backwards). The truck would not start, and if it did we would not have taken it given the fact it was broken into and damaged. I called U-Haul customer service and was told the area manager would call me to figure out a solution. Waited 15 minutes, no call. Called customer service back and was told to drive 10 minutes to another location (4124 Statesville Road in Charlotte,NC). Arrived at this location to receive a phone call that my truck was not at this location and sent me to a third location. The third location was another 10-15 minutes away (6161 Brokshire Blvd in Charlotte, NC). Arrived at this location and was told that the two trucks on the lot were already reserved for someone else and that they were not to be taken out of the state of NC (I am moving to SC). The order took a while to change / process and eventually my reservation showed up on the screen. We took the 26 foot truck (not the 20 foot truck I ordered, as none were available). I also did not get all the equipment I ordered online. Left this location to begin my move. I was scheduled to pick up the U-Haul at 9 am and did not get it until 3 locations and 2 hours later at 11 am. This severely delayed my move and caused issues with elevator reservations at my apartment. Now how I expected my morning to start when I booked / planned this weeks ago and prepaid all expenses. Not exactly smooth sailing. Pick up was a mess. Final location was a good location that I recommended, process leading up to finally getting the truck was poor.

Russell T. le

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Le client n'a pas laissé de commentaire.

Derek H. le

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Great customer service!

ALISON C. le

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Le client n'a pas laissé de commentaire.

david C. le

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Nothing, They were great

Gary H. le

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Very friendly and courteous. Quick and in-and-out in minutes.

Thomas G. le

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Helped arrange for us to return the equipment after hours.

john S. le

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Jim is great to work with!! We will go back again.

sheila W. le

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After being routed for a different location. These guys here at this location stepped in and took control. They made the transition very simple. Great team work., and excellent service.

chad B. le

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Le client n'a pas laissé de commentaire.

rick C. le

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Le client n'a pas laissé de commentaire.

Savalas R. le

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Le client n'a pas laissé de commentaire.

Crystal S. le

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The uhaul we rented was probably 30+ years old. It got our belongings across country but everything was filthy once we arrived. There was a dirty film and dust all over everything. There was no jack on the trailer so we could only drop it on cinder blockers or the ground.

doug B. le

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Le client n'a pas laissé de commentaire.

alfred T. le

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Le client n'a pas laissé de commentaire.

le

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Le client n'a pas laissé de commentaire.

DOUG B. le

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Le client n'a pas laissé de commentaire.

ALVIN W. le

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Good job guys

Serkan D. le

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Le client n'a pas laissé de commentaire.

kenneth L. le

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Le client n'a pas laissé de commentaire.

Tarnicka C. le

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Le client n'a pas laissé de commentaire.

Terry S. le

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Le client n'a pas laissé de commentaire.

Christopher J. le

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Le client n'a pas laissé de commentaire.

Gary D. le

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Le client n'a pas laissé de commentaire.