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Kristine Perfect
Customer Reviews for Tucker Road Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Thank you for your professionalism and kindness during a stressful time as we moved.
gary barnesThe online process was extremely difficult and complicated
Lakeria EatmonSee above.
JAMES JEROMEDropped off after hours.
Jeffrey GardnerVery helpful and quick!
Robert LeeManager had an emergency but was willing to keep my appointment to pick up my trailer!
Larry MooreGreat experience 👍
CARRIE LOVEVery impressed no complaints at all
Teffany KarabinBecause of the tread coming off and whipping the fender, the wire to a light got broke. She took notes of what was needed to fix it and was going to get on it. Very friendly lady. No problems there.
Jeremy NixThe lady was very knowledgeable. She had a lift and everything to pick up the trailer without her getting hurt.
Don ElredgeThe parking lot is not very big. I didn't know where to park the Uhaul without blocking something.
Beverly BorjasBest place to rent a U-Haul in southwest ks! Always friendly Customer Service
Roberto DeleonIt could be helpful if the drop off site is not opened than one shouldn’t be able to schedule a drop off through the website.
Elizabeth IrbyEntregue en linea
Jorge Luis ChaviraTop rated for check-in.. very good customer service. Painless easy going.
Keith OrdunoExcellent service à la clientèle.
Timothy SingerThe woman working the office was very rude. I didn't realize that the uhaul location was closed on Monday June 19. I reserved the truck online and spoke to a uhaul rep over the phone prior. I also reserved a dolly. When I arrived at the location for pick up a lady in the parking lot yelled they were closed. I responded I was there to pick up the truck. She said I needed a uhaul app. I responded I wasn't aware of that. So she stomped over and yelled at me that it was her day off but she guessed she'd help me anyway. We went into the office and she was angry because her computer wouldn't work and continued to make it known I was an inconvenience. She then said I wasn't getting a dolly. I said I requested one and she said too bad! So I said forget it I was just going to leave! She told me not to yell at her! Which I did not…,I spoke firm to her. So she said she had a dolly in a different truck that she would give me. We went out to the truck and she went to remove the dolly that was zip tied. It pinched her finger and she got angry and threw the dolly sideways at me! My daughter was witness to this! I was shocked! I took the truck which was dirty and it drove really hard! We completed our move and I returned the truck on July 20. Once again she was extremely rude and had awful customer service! It's too bad people treat customers with such rude behavior and get away with it!
Cory KlakerGreat service, quick and fast
Paul BrownFast n smooth, in n out in 10 min or less
Roberto DeleonBrenda was exalent so very helpful
david hawkinsThe lady was very sweet and helpful!
Shay BalesBrenda was AMAZING!! She knew just what I needed when the lights didn't work on my truck. Took it to the location she suggested and got things to working. Couldn't have made the move without her assistance.
lori hemsleyEverything was good
Dulce VillledaI’m not understanding why I was charged twice once picking it up and another when bringing it back
Krista BooneI put not applicable only because it was closed when we dropped off but overall great
Aunyssa LeyvaPerfect! Helpful and informative!
David MeekYou're doing great keep up the good work.
Erika RussellThe women working there is so helpful.
Melissa AvilaAlways fast and very friendly service!
Victoria HernandezAlways service with a smile
Roberto DeleonThe worker was very nice and helpful.
Katy SauerNot enough time to get moved
bobby SCOTTALWAYS the best experience! Fast and ready!
Victoria HernandezAlways a very pleasant visit! Very quick and easy process to lock up what I need. Always very friendly and the best customer service!
Victoria HernandezBest place to rent a U-Haul always service with a smile!!!
Roberto DeleonBrenda is wonderful to work with. She made the experience very easy for us. I would highly recommend renting from Tucker Stoarage to anyone.
MARY STEPHENSONEmployee came right out, handled the unhook (even though my husband was doing it) and promptly put trailer on a stand. Told us we could wait in the car as it was snowing and cold while she finished up. Then she came to the window showing me we were all good and zero balance! Great service!!
PAM KRASUSKIBrenda was awesome. Very friendly and easy to work with. I'll definitely be back when I have the need again. Thank you!!
david MadsenGot charged for taking truck back 13 hours early
JIMMY SWANEYExcellent service
Ty RaderThey were incredibly helpful and quick. Even though we were given the wrong equipment at pick up the person working still accepted the equipment and was extremely helpful.
Cooper CherryEveryone I dealt with was very helpful and nice. 5 stars. Ty
Justin SpeakerBest place with friendly service
Roberto DeleonBest place and only place I go to in town, always with friendly customer service
Roberto DeleonBest place in Southwest KS to rent a U-Haul from!!
Roberto DeleonBrenda went above and beyond to help us at the location. We appreciated her help greatly. We had trouble with the online pickup process, so had to do it with her.
Daniel DiepenbrockThe staff at the Trucker Road Storage pick-up location was friendly, helpful, and accommodating. The online UHAUL.com staff was friendly but aggressive, missed dates, and pick-up location.
James AndersonThe windows could have been cleaned when we picked the truck up. They were very dirty. Inside and out.
Pam BaldwinMy poor experience with Uhaul has nothing to do with the locations but with roadside assistance and the inability to access management. The failure of the transmission in the truck was handled very badly. The blame appears to fall squarely on this corporations management whom hide behind their employees and refuse to speak with their customers with service concerns.
Lynn TotinoHow can you improve on perfection in Liberal KS? She was AMAZING! If I had a company and had her working for me, every night would be a peaceful sleep. You should give her a raise! She was a perfect Angel. AND the woman that took my order in Hugoton was ALSO amazing! I LOVE UHAUL!
Wallee KielhornThank you so much
Francis HernandezI love their customer service, always 300 % friendly it’s my preferred place to rent U-Haul
Roberto DeleonThe Lady is really nice and she answers any doubt that you have.
Mary Gileverything is good.
edgar landaNothing excellent service
Victor HenquirezThis is my #1 spot to rent U-Haul from, friendly service and always with a smile
Roberto DeleonBest place to rent a trailer or a truck in town, always goes beyond my expectations!!! That's why I'm a loyal customer to Tucker Road Storage!!!
Roberto Deleon