Customer Reviews for Tucker Self Storage Inc
(U-Haul Neighborhood Dealer)

339 évaluations

4695 Hammermill Rd   Tucker, GA 30084
(At Mountain Industrial)

(678) 406-9431

Heures d’ouverture

  • Mon: Closed
  • Tue-Sat: 9 am–6 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(678) 406-9431

4695 Hammermill Rd
Tucker, GA 30084
(At Mountain Industrial)

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Sat: 9 am–6 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Samiullah salihzai 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dejon Bonaparte 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Price 
Évaluation :
5

Le client n'a pas laissé de commentaire.

celso neves 
Évaluation :
5

Staff was extra helpful and made the rental very easy to take and return

henry tate 
Évaluation :
5

Everything was fine!

Serge Hector 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vivian Rolle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Okafor 
Évaluation :
5

Great customer service! Very pleased with location and availability.

daron king 
Évaluation :
4

Very good customer service. Agent was very friendly and knowledgeable.

Joyce Alhadeff 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Logan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betsy Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Moseley 
Évaluation :
5

Excellent service always

ameen hakani 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilson Harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Immanuel Chandler 
Évaluation :
2

Made the reservation online and the location had no record of it. Could not find it in their system at all. Why do you have an online reservation system if it doesn't work?

Jill Hanson 
Évaluation :
3

The van was not cleaned and FULL of ants.

James Watkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent Reid 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas swamy 
Évaluation :
5

The woman there was very helpful.

Guy Brnnett everhart 
Évaluation :
5

The truck wasn’t the cleanest but it was available and today that’s what mattered the most My kids were evicted I needed something asap not only did the have an availability they extended my rental time ti ensure my kids were able to get all of their things moved I’m very grateful

Sakara Goode 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin Mirabal 
Évaluation :
3

We were given this location only after being told we can’t drop of a trailer at the original location.

Ryan Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Fair 
Évaluation :
5

Good customer service

ASLAM PERVEZ 
Évaluation :
4

Excellent!!

Samuel Stryker 
Évaluation :
5

Beena has been very helpful and made the pick up and drop off very much easier. This was my first experience with U HAUL and i am pretty sure I will use and recommend this location to everyone.

Mustak Ghaniwala 
Évaluation :
5

Staff was very friendly and helpful

Dean Leckband 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James Bennett 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kimberley wallace 
Évaluation :
5

Excellent customer service

Tawanza Stephens 
Évaluation :
5

Good customer service

ASLAM PERVEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine Pettibone 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Farid Firoz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cristopher rodas 
Évaluation :
2

Vehicle did not have gas! Was not happy about this. the Front desk Man, Had a bad attitude and did not honor my request that the truck should of been full at the time of pick up. Wasted our moving time.

Chevon Dunkley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Riggle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY FERRELL 
Évaluation :
5

The woman who served us was kind, helpful, and professional. We will be back if we ever need a trailer or moving truck! Top service!

Pamela Helton 
Évaluation :
5

Super friendly staff and great service they went above and beyond, Thank You!

Kari Gillette 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laquisha Sheppherd 
Évaluation :
5

Good job for employe really I appreciate work

Nikhil Brahmbhatt 
Évaluation :
5

Lady manager was cordial, helpful and efficient. First time using this location, but will be first choice going forward.

Edgar Torbert 
Évaluation :
3

The truck was very old and the transmission kept making us think the trick would stop working at any point. There was also a light on, on the dash. We were super concerned about it shutting off on us. The hand truck was perfect though!

turkessa blitch 
Évaluation :
2

I initially made reservations for self-service. However, the lady that I made the reservation with failed to tell me where to locate the truck key and truck. It took me an additional 1,5 hours to finally get a rep who could assist me.

Idiongo Sampson 
Évaluation :
2

Was charged 100 over quoted price. Part of this charge was an added days rental. Truck was turned in on Sunday....when they are closed. Would not ise thos location again.

Rhett Anders 
Évaluation :
5

Very professional, clean location great customer service and equipment is always available when needed.

Nicole Barrett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN ROSALES 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marlo Hall 
Évaluation :
5

BENA AND RICKY SO HELPFUL AND ACCOMMADATING. WE HAVE BEEN WORKING WITH THEM THE PAST 6 MONTHS. EXCELLENT. SERVICE. MANY THANKS, JESS & MONICA J.

jess jimenez 
Évaluation :
5

All was fine.

maurice nemphard 
Évaluation :
5

Great experience renting here. The pickup and return were quick, easy and hassle free. Staff very helpful and nice. Would definitely rent here again

Brenda Hulette 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin Revels 
Évaluation :
1

I’ve been renting from uhaul for yearrrrrrrr and this is by far the worst experience I’ve ever had not only did the employee harassed me multiple times before my rental set return time asking me to return the truck early, the truck was not cleans & they have now charge my card $233 for a rental that was $77 the customer service is trash I have not been able to get in contact with the manager and they will not process my request for full refund due to the inconvenience! no one has an extra $130 to waste while U-Haul attempts to fix is an issue that should not have happened in the first place

ASIA MAGEE 
Évaluation :
3

Not enough parking. Difficult to park anywhere

Ashley Mangham 
Évaluation :
5

All good

SANDRA DAVIS 
Évaluation :
5

Excellent and-friendly service, after hours dropoff was super easy

towana George 
Évaluation :
5

Pickup process was smooth, and truck was clean. I mistakenly rented a 10 ft truck without a ramp and only discovered that after I left, but the manager was very helpful and able to accommodate switching to a larger 15 ft truck with a ramp. I'd recommend this location to others in need.

JOSHUA WEEKS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN TURLEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Sooklal 
Évaluation :
1

Turning in the truck online is a terrible experience, it took me 20 min because pages took too long to load to get everything done. The truck also had a flat tire, so I had to get roadside assistance to help. Luckily I was at my house so that made things less risky and not on the highway

Daniel Garcia 
Évaluation :
5

No improvement necessary. The lady who helped me when I picked up the truck, and the gentleman who helped me when I dropped it off, were both very friendly, courteous, helpful, and professional. It was obvious that they cared about the customers and the business.

Ephraim kivett 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BYRON ASENCIO REGALADO 
Évaluation :
5

I can't think of anything because I was giving over the top experience she was wonderful! Please take into consideration a raise for her! Well done she's outstanding!

Stephanie Dumas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert Hardge 
Évaluation :
5

Another day of excellent customer service. Vehicle was fine. Worked out perfectly. Merci

JOHN REDDIEN 
Évaluation :
5

Once again outstanding customer. Everything went perfectly. Merci

JOHN REDDIEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Jenkins 
Évaluation :
5

Great service and pick up and drop off were easy

Brittany Williams 
Évaluation :
5

I needed to change my time for pick up and the GUY WAS SOOOOOOO NICE ABOUT IT! He made sure everything was clean he also helped me get boxes I needed he was transparent about everything! THE SERVICE WAS EXCELLENT THANK U!

Burgundy Jackson 
Évaluation :
5

Nothing. This location is outstanding. Representative is outstanding, friendly and very nice. Great location. I've never had an issue she's great. Merci

John Reddien 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lisa Jennings 
Évaluation :
5

The service was fast, efficient, knowledgeable, and friendly

Fredrick Harris 
Évaluation :
4

The air conditioning conked out in the afternoon of my rental. The equipment comment is related to that. Not to the general state of clean, which was adequate

Edward Robinson 
Évaluation :
5

Reduce cost for people who rent trucks and are using the value storage.

Marvalee williamson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

veronica minnix 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derek Walker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Cruz Vega 
Évaluation :
3

Went smoothly despite having no record of the reservation I made two weeks before. Glad there was a comparable trailer on site.

Bryan Morris 
Évaluation :
3

The space is a little tight to maneuver trailers.

charles guan 
Évaluation :
5

very helpful and friendly as well as being professional !

Donald Callicutt 
Évaluation :
5

Great experience, will definitely rent from the Hammerhill Rd location again. I have recommended the location to several friends.

Heather Murry 
Évaluation :
4

Easy booking, friendly service! Will rent here again.

LaTeesha Latimer 
Évaluation :
5

My original location (NE Expy) was closer. You moved me 12 miles out and I had to pay for extra miles as a result

Randall Lucius 
Évaluation :
5

Love the 24 hour drop-off! We did not interact with personnel as we delivered the trailer after hours.

VIRGINIA DAVENPORT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN PRIOR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Suda 
Évaluation :
5

The Best customer service!!!! Will come back again and again

kitre jones 
Évaluation :
5

I think you should just keep doing what you’re doing I appreciate the customer service from me picking up the truck to me dropping it off everything was really pleasant and I appreciate it thank you.

Andrea Mccalin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Nowling 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thalia Salazar 
Évaluation :
4

shorten chains on hitch

Scott Avery 
Évaluation :
5

I failed to catch her name but the representative at the front desk was SUPER helpful and informative!!! She made the process so easy!!! I definitely will refer anyone to use this location!!!

SHARON CLARK 
Évaluation :
3

The trailer looked worn and old. Rusted. Asked if others were available and was told no. Trailer broke down 140 miles into trip. Tire broke off axle and flew into traffic damaging my wife's car abd costing us a whole dsy as well as inability to use her car. Truck was fine. Trailer horrible.

STEVEN TOURNAS 
Évaluation :
4

Equipment was old and ratchet assembly for tie down straps did not work well and was difficult to use.

John Fischer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna Preston 
Évaluation :
5

I see no improvements at this site. They were very courteous and helpfull

Karan Brayton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY GRAHAM 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha Destefano 
Non les évaluations ont été soumises pour cet établissement.

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