This was not the location of the original rental I was very upset to have to go to three locations to get a truck that I rented in advance The dollies were not in the rental truck and they delayed our work by three hours and I had to pay labor for three men to stand around it has nothing to do with this location has everything to do with U-Haul in general I would never use or recommend U-Haul again I would like to add that I called customer service four times on the day of the rental and they were absolutely no help whatsoever. Because of the delay I had to rent a 6 x 12 trailer which cost me additional $200 and then when I went to rent the dolly again because it was not in the truck it cost me additional $18Christian C.
Customer Reviews for Tunica Auction House
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Robinsonville, MS 38664
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 11h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jakara N.
Le client n'a pas laissé de commentaire.Columbus C.
Le client n'a pas laissé de commentaire.DAVID C.
This was the easiest rental ever. I love the customer serviceZykyra P.
Le client n'a pas laissé de commentaire.Walter G.
The person at Tunica Auction House was fine. I am unhappy with the location because it wasn't the location I requested. On 6-15-2021 I placed an order by phone then immediately was sent order summary stating my requested pick up location and my requested size truck of 15 feet. We drove to West Helena Arkansas on Thursday night to be ready to move furniture out of my parents house early Friday morning, so we could get finished and drive back home Friday afternoon. The afternoon before this requested pick up I was sent a text telling me to pick up a larger truck in a different town. I called Travis rentals in west Helena. The owner apologized that he wasn't sent any trucks. He said he would look into it and call me back. He did not. I was then on hold with 1-800- uhaul for 40 minutes. The scheduling department found the size truck I wanted. In stead of driving 3 miles to pick up my truck, I had to drive 44 miles. This caused me to spend extra money on fuel for the uhaul truck and fuel for my vehicle. I had also hired 2 people in west Helena to help with the move so I had to contact them to let them know we would get started much later than we had told them because of this 88 mile round trip to pick up the truck. When I reserved this truck, if I had been told there were no trucks in west Helena available for that day I would have picked a different day. The uhaul company should have contacted me sooner. My husband had already taken off work for June 25 and we had already hired people to help him.Bobby H.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Kristin L.
Le client n'a pas laissé de commentaire.Timmie B.
Le client n'a pas laissé de commentaire.TYANNA H.
Le client n'a pas laissé de commentaire.JOHN M.
Have more truckschristopher P.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.donna T.
Le client n'a pas laissé de commentaire.Shana M.
Le client n'a pas laissé de commentaire.Santavia D.