Évaluations des clients Turner Farm Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Turner Farm Self Storage
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Matthew K. le
Improved office hours and communication would be great.
Don C. le
Austin and Shirley are awesome, kind people, they both have looked after me since day one. I came in Saturday 09/14 to just get a appliance dolly and Austin and Shirley were smiling and took care of me as always. I love them both. I hope they get recognized for sure!!
Ronald C. le
Everything was great. The staff was friendly and helpful, and I was in and out in no time. Thank you for excellent service!
Christopher H. le
The staff was great, and extremely helpful, but the U-Haul app is horrible. Literally nothing works in that app. Thankfully, the staff there were able to get me on the road and return it without issue.
Gillian B. le
The experience was far and away the absolute best I’ve ever had when using uhaul. The staff at this location are superb and really went above and beyond. If I could give 10 stars I would!!
Samuel K. le
Austin has excellent customer service skills that feel genuine. We didn’t get the impression that he’s in it only for the money. We left with the impression that he loves working with people. Thanks!
kelly O. le
Shirley was super helpful when I called in with questions. The van was like brand new! Beautiful! Appreciated the sun visor for the windshield while it was parked. Thanks for the great, easy experience!
dannie G. le
These guys are awesome. We have had a storage unit with them as well for about a year. The whole facility is clean and secure. Great people with a great attitude, and a willingness to help. If I ever need their services again, I would go out of my way to use them.
STEVEN C. le
Very helpful and knowledgeable about all the products.
Donald C. le
I don't know what else they could do ,they are pretty great right now.....love this company
Penni B. le
Very helpful staff and the storage units are very clean.
Steven F. le
Was told to drop key in Orange key drop box. Key DOES NOT FIT through the slot in the orange key drop box! Had to drop key in the monthly storage payment drop box.
Richard T. le
Staff was very courteous and helpful.
David M. le
Excellent customer service. Clean and friendly. They go above and beyond! I won't go anywhere else!
Chiffonda H. le
This rental was overpriced. I rented a van for 2 days and it cost me $328.00. That is ridiculous. Will definitely go with another company next time.
Pamela Y. le
Very friendly and helpful. Everything was ready and organized.
David S. le
Efficient and easy transaction. Pleasant & friendly customer service.
Jessica T. le
My truck was not there when I went to pick up, receptionist admitted he just "hadn't completed the order". I was offered a smaller truck, which would lead to multiple trips and this truck was due back before my original truck would have been due, but what choice did I have. So I took a smaller truck for a smaller amount of time. Then at drop off, the receptionist was HORRIBLY RUDE, including use of profanity. This was my preferred location for uhaul but I definitely will NOT be returning to this location.
Charles R. le
The space was ready for me to use on the same day.
STEVEN C. le
Austin was very helpful and explained things clearly. The facility and unit was white glove clean.
Jason P. le
This is a very nice facility. Staff was very friendly, but I do wish they had told me ahead of time that my door was different (I have a handicap unit but was unaware until I got to it.)
Debbie R. le
The young man Austin who assisted IS very professional, personable, helpful, courteous and most of all KIND. This young man will be successful in whatever he chooses in life. Five star rating!
Joel H. le
Checking in here after reserving online is a breeze. Great staff and customer service here. Easy to tell they care about their customers. Second storage unit with Turner Farms SS and it’s been great.
Angela S. le
The self move in process was so simple! This site is new, clean, and well maintained. The staff here are very customer service driven and go above and beyond to help your move go smooth. Thanks!
SHARON M. le
I would recommend this to everyone..... thank you.
Penny M. le
Nice, new building. Climate controlled, well lit and free carts if needed. Would recommend for short term needs. Prices a little high after discount ends.
Anna P. le
The unit was dark and hard to see what I needed to get out. I was told that if I moved my stuff out early that I would get a partial refund, however this did not happen. The floor was dirty
JAIME F. le
Excellent
GAIL H. le
Everyone was friendly and helpful.
Raymond B. le
need reply to adjusted billing...failed to provide 12month free,,,was told a 13 month was added but have not received a new receipt to show it..please reply
ERIC H. le
The staff was very pleasant and professional in explaining the details of your storage area. It made me feel great knowing my belongings were protected and inside with cameras. I'm well pleased.
Randy R. le
Don't like having to leave a review to get my 6 bucks back
MARY M. le
This was the worst storage experience I have ever had. And not only did they over charge me but then they weren't helpful trying to plan my "eviction" with me either. They are prejudice and showed no
lindsay c. le
I've never rented a storage facility before, but this was a great experience. Staff were professional and helpful, the price was reasonable, and we were in and out of there quickly. Awesome!
Bob J. le
Please cancel- buyer backed out of buying our home. Will let you know if we have need in future. Thank You!
GEORGE W. le
The staff and facility at Turner Farms Storage were excellent. Particularly helpful and attentive was Austin! I dealt with him throughout my almost 2 years there and he was extraordinary!
JOSEPH T. le
no comment
Donna K. le
Fast and easy set up. Quick reply back by email..
WAYNE O. le
Well run facility
Dean H. le
The facilities are clean, easy to access and well-lit. Nice security gate. Quick and easy rental process. So far so good!
Christy J. le
Austin was so helpful.. Great personality.. If I need storage in the future I will back..
MICHAEL C. le
we found it a bit on the expensive side, however the storage units were above average for most storage facilities.
ANDREW R. le
Great customer service, clean, very safe and secure and organized staff. I would use them again anytime I had storage needs.
TEENA B. le
Very clean and professional staff
JOSHUA C. le
Great service. Was very helpful and quick to sign in. Thanks!
BARBARA D. le
Reserved 10x20 with Electricity for $145 - Disappointed Not available. Offered choice of 2 10x20 spaces @ $140. On line deal -1 free month free lock with 1 month paid - also NO Longer Available.
WILLIAM S. le
Site administrator out when I arrived. Called number posted, nobody answered. Arrived 10 minutes later, service was excellent. Would recommend to friend.
DUSTIN H. le
Service was excellent and prompt. Unit was very clean upon arrival. All questions were answered. Overall great experience.
BARBARA O. le
The unit was clean and in a good location.