Excellent service à la clientèle.Rodney P.
Customer Reviews for Turner Farm Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Garner, NC 27529
Services dans cet établissement :
- Du lundi au jeudiDe 9 h 30 am à 5 pm
- VendrediDe 9 h 30 am à 5 h 30 pm
- SamediDe 8 h 30 am à 5 h 30 pm
- DimancheDe 9 h am à 1 h pm
Heures d'ouverture spéciales
- 12/13/2022: 9h30 am à 2h00 pm
- 12/24/2022: 8h30 am à 2h00 pm
- 12/25/2022: Fermé
- 12/31/2022: 8h30 am à 2h00 pm
- 1/1/2023: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The cost of equipmentBryan M.
Great job ThanksJimmy B. | Expérience générale
Le client n'a pas laissé de commentaire.Heath H.
The professional knowledge and customer service here is always the best ever of any place !!! I would highly recommend this place to any of my friends !!!Mildred P.
Very good service and very friendly atmosphere. Has improved over the last time I rented equipmentJames T.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Rodney P.
Staff very friendly and great serviceMichael F.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.Andrea M.
Great experience!!DAVID J.
Le client n'a pas laissé de commentaire.Stephanie L.
The truck was great. The customer service was fine. However, I left my phone charger in the truck when I returned it. When I called the next day I was told that they had seen my charger in the office but someone must have thrown it away. THIS WAS THE NEXT DAY! I was told that someone would look into it and call me back. This never happened. If you rent from Turner Farms DO NOT LEAVE ANYTHING IN THE TRUCK. YOU WILL NOT, I REPEAT NOT!, GET IT BACK. Thieves!John S.
Very friendly and get you processed quickly. A great place and a very convenient location. Easy to get into and out of their parking lot, even though they are on a major state road.WILLIAM R.
Le client n'a pas laissé de commentaire.Christopher M.
The attention given to me and other customers was top-notch! They made our moving experience so much easier!!!! Thank you!!!!whitney J.
Mike is the bomb !! Very helpful and upbeat ! Best experience ever.newman S.
Very responsive and professional. Great job and made the experience an easy task. ThanksMatthew T.
Le client n'a pas laissé de commentaire.Harry M.
Le client n'a pas laissé de commentaire.Daniel B.
Very friendly and accommodatingSakia C.
Le client n'a pas laissé de commentaire.Ronald J.
Only problem was windshield wipers needed replacement.Howard W.
The website to return the vehicle failed, this was a very nice facility and I would recommend either putting wifi in the parking area or resolving issues with your return process. The last time I returned a uhaul the page was slow but this time it just locked up. (Iphone 13pro LTE 3 bars of service)Jeffrey M.
Le client n'a pas laissé de commentaire.Abidemi C.
Le client n'a pas laissé de commentaire.Brian R.
Friendly and helpful staff. Clean facility.Joseph M. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin W.
Le client n'a pas laissé de commentaire.Brian C.
Excellent experiences with both the facility as well as the staff.DAVID C. | Expérience générale
Le client n'a pas laissé de commentaire.John C.
Keep doing it right.Jeffrey R.
Worked well and very helpfuljohn W.
Everything worked out perfectly.Kent B.
Le client n'a pas laissé de commentaire.Jonathan C.
Fast, friendly and efficient.Jeffrey R.
Le client n'a pas laissé de commentaire.Lawrence B.
Le client n'a pas laissé de commentaire.Brittany H.
Le client n'a pas laissé de commentaire.Larry B.
William was amazing and helped to make a very stressful situation easier than I thought was possible. He's an amazing associate that deserves all the credit for setting up a smooth transaction for myself and my daughter's move. Also Michael who accepted the vehicle was super nice and helped me navigate the hallways better. I love this place and wish I could thank you a million times over. No room for improvement in this end!Dawn M.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.Andy I.
Le client n'a pas laissé de commentaire.Scott S. | Expérience générale
My rental experience here was great,I did not have any issues at all. I would recommend this facility for sure.Misty M. | Expérience générale
Le client n'a pas laissé de commentaire.Regan H.
Le client n'a pas laissé de commentaire.CARMEN C.
Le client n'a pas laissé de commentaire.Thomas W.
Everything was excellent, this is not my first time renting from this location. Thanks for every thingDavid R.
Le client n'a pas laissé de commentaire.sharon M.
Everyone was so friendly and helpful. Originally I rented for only two days but had to extend three more days. The team members working couldn't have been more polite and accommodating, even checking in to see if I needed to extend further.Marty H.
Le client n'a pas laissé de commentaire.LESLIE W.
Le client n'a pas laissé de commentaire.Christopher S.
Great customer service, friendly staff!!Roberto D.
Austin's and the overall team's service excellence is EXCEPTIONAL and i will aim to use this location (even if it is not the closest) going forward. NOTE - The Capital Blvd location is also very good 8)MICHELLE G.
Both employees were polite and helpful fast service.Josephine A.
The location was great and so is the before/after hours process. I would recommend a more thorough inspection "sheet" versus a simple open-ended fill-in form.Fulton B.
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.Jimmy G.
Nothing. Keep up the great service!Richard C.
Le client n'a pas laissé de commentaire.Michael N.
The employee on site was awesome too. Helped us check truck back inALESHA B.
Le client n'a pas laissé de commentaire.paul H.
Love uhaul good people and god truckingLeon M.
Le client n'a pas laissé de commentaire.Donna A.
Awesome ServicesOrlando W.
Le client n'a pas laissé de commentaire.India W.
Le client n'a pas laissé de commentaire.someshwar V.
Le client n'a pas laissé de commentaire.Clinton W.
Le client n'a pas laissé de commentaire.Lisa B.
Le client n'a pas laissé de commentaire.Eric S. | Expérience générale
Had an excellent experience.Laurie K. | Expérience générale
Le client n'a pas laissé de commentaire.mason W.
Very knowledgeable and helpfulHorace J.
Le client n'a pas laissé de commentaire.Scott R.
Le client n'a pas laissé de commentaire.MATTHEW F.
Staff here was excellent and went above to assist me. Truck driver door allows air flow into the vehicle and a lot of noise as well.Mark B.
Le client n'a pas laissé de commentaire.KEVIN G.
Le client n'a pas laissé de commentaire.JOSHUA D. | Expérience générale
The location was very helpful to us. Thanks to all the staff for being helpful and professional.hilda grace K. | Expérience générale
Le client n'a pas laissé de commentaire.Duane M.
Everyone here treated us like neighbors and were very accommodating. I will recommend their services.lisa w. | Expérience générale
Le client n'a pas laissé de commentaire.Wanda W. | Expérience générale
I don't think you need to do anything different. Because the guys are doing super super fantastic. Merci.yasser A.
This was a wonderful rental experience for me to send my youngest daughter back to college. The staff was friendly and quick and did extra cleaning to make the van smell good for the rental. And the return was quick and easy, as well, with no unexpected charges. Thanks so much!Lisa T.
This location is great. The staff is amazing!! Quick, professional and very understanding. I had a very bad experience trying to reserve a rental online. It was nightmarish. Thank goodness for this location. Will definitely come back and recommend it.Jose C.
Le client n'a pas laissé de commentaire.Misbah D.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Deda B.
I would have to say the only thing I would ask that they check is one of the tires was low on the trailer I had to pump it up. Everything else was amazingJOSHUA A.
Great customer service. Very quick check in.DEBBIE D.
Le client n'a pas laissé de commentaire.Samantha M.
Have used this facility in the past and will in the future. Staff is very qualified and friendly. Facility is kept in perfect order - clean and well lit.Elizabeth M. | Expérience générale
Le client n'a pas laissé de commentaire.FAITH R.
This best experience ever alway polite and very pleasant smiles and they make you feel like you really do matter also very helpful tooFlorence B.
Very friendly staffDavid E.
Adjust the measurements on your website for your trailer to reflect the entrance to the trailer isn't as wide as the widest part of the trailer bed. My lawnmower (54" deck) would not fit in your, as advertised, 5' (60") wide trailer because the entrance to the trailer was significantly less wide (53"). That was a mistake that others can avoid with a small change. Make the website reflect that the entrance is not 5' wide.Kurtis B.
No issues with the facility. I had issues with my reservation. I reserved an available utility trailer near my house. 2 days before I pick it up, I was notified my trailer was modified to a motorcycle trailer, which I can't use for what I was doing. A larger and more expensive trailer was found, but a 30 to 40 minute from my original location. I had no choice but to take this bigger than needed and more expensive trailer cause I could not reschedule my project.tom V.
Quit changing pickup locations and canceling agreed confirmations ,without contacting the customer. Only for the customer to find out with the conformation call. You guys were terrible!!!! I reserved a truck 2 weeks in advance and the last 3 days before pickup my truck size changed and my pickup location changed 3 times --Brigietta D.
Great place to do business with! Everyone is so friendly and helpfulTracy M.
Le client n'a pas laissé de commentaire.Rebecca W.
This particular location has always been consistantly great!Lynda I.
They muffler on the truck needed to be replaced. We did not get the furniture dolly needed to move am upright freezer.Linda T.
Great service business.Sue W. | Expérience générale
Both locations were clean and the customer service was second to none. AwesomenessJoseph V.
I ended up dealing with this company by mistake but what a blessing it ended up being... I decided to check on my U-Haul location a day in advance and found out it didn't have my truck size at ALL... Then the customer service gave me another site who decided to voluntarily put me on their waiting list AND change my pickup time to night hour's smh.... Finally 5 hour's later someone helped me by sending me to Turner Farms Self Storage. Definitely GratefulMalisha N.
We were helped by the sweetest, honest and one with the most infectious smile lady, we were in for a 26' truck Tuesday at 10:30 and she was just fanfuckintastic , we were in and out with the truck in quick few brief minutes, it slipped my mind to gather her name, â€œwhat can you do to improve for the next customer you asked?â€ keep smilingâ€¦â€¦ :)Nabeel A.
Email when you change the pickup location and don't charge for the extra miles when it's a different location than where I reservedJason C.
Le client n'a pas laissé de commentaire.NICOLE D.
Le client n'a pas laissé de commentaire.JEFFERY W.
Le client n'a pas laissé de commentaire.Trenton G.
Le client n'a pas laissé de commentaire.Angel O.
Access hours not goodTiffany B. | Expérience générale
Le client n'a pas laissé de commentaire.Phyllis K. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia S. | Expérience générale
Outstanding service and facilities.JOHN A. | Expérience générale
Le client n'a pas laissé de commentaire.DEIRDRE R. | Expérience générale
The staff was excessively helpful going over and above. The problem we had was with the owner/manager who let us know it was her way or the highway even though she was absolutely wrong. She reminded us of a rich greedy b-t-h. In some cases some people will never be happy. If she is so successful she needs to hire a general manager and get out of the spotlight.john v. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin B. | Expérience générale
Le client n'a pas laissé de commentaire.Nathan D. | Expérience générale
Allow 24 hour access to the storage facility. Other than access, this was a great facility.John S. | Expérience générale
I was extremely happy with the level of customer service Rachel provided. I will continue to utilize Turner Storage due to her and her willingness to provide great customer care.Marlyn D. | Expérience générale
Le client n'a pas laissé de commentaire.peter b. | Expérience générale
Great experience. Second time using them, Clean, easy access, wonderful staffmark w. | Expérience générale
Very nice place and good staff thank youCHRISTOPHER R. | Expérience générale
Le client n'a pas laissé de commentaire.william h. | Expérience générale
Le client n'a pas laissé de commentaire.Liz N. | Expérience générale
The staff was very friendly and very helpful. I would highly recommend Turner Farms!!Christopher V. | Expérience générale
Incredible experience!Jeff S. | Expérience générale
Thank you to the staff. You are all amazing. N friendly and very helpful for everything I needed during my several months stay. And then used the uhaul rentals you have available. Everything was great and accommodated me whenI need to change the days and times I needed the truck. It was just a great experience without any issues. I ve used other storage places before and moving rental trucks and always had major issues... so I appreciate how smoothly this worked out with your company and facilities!!! RECOMMENDED!!!!!!!Pamela W. | Expérience générale
Staff were helpful. Facility clean. Highly recommended. Will use them again if the need arises.Frances S. | Expérience générale
Le client n'a pas laissé de commentaire.John Z. | Expérience générale
Le client n'a pas laissé de commentaire.Julie S. | Expérience générale
Le client n'a pas laissé de commentaire.Peter J. | Expérience générale
Le client n'a pas laissé de commentaire.Stacey G. | Expérience générale
Staff was very helpful and friendly. Facility is very well maintained. Je les recommande fortement.patricia G. | Expérience générale
Great storage facility in all respects.Richard J. | Expérience générale
Excellent staff and customer experience.Andrew S. | Expérience générale
Great staff!Marcia J. | Expérience générale
The staff was very knowledgeable, hands on, and helpful. Our move in went very smoothly. We look forward to working with them again.Rodney R. | Expérience générale
Outstanding experience during a most stressful time in my life. Thank you. Very friendly and helpful staffDEANDRA K. | Expérience générale
Previous manager and staff was very professional and customer service friendly. Current staff is unprofessional and rude. I would not recommend this facility to my worst enemy. I had previously given the facility a five star rating.Roy W. | Expérience générale
Great storage! Not over crowded.. Friendly staff. Enjoyed the ride on the golf cart!willie m. | Expérience générale
Awesome facility.Macon G. | Expérience générale
Place was always clean and staff could not have been any nicer was there about 4 years and it was one of the best storage experience everDANIEL L. | Expérience générale
I have used Turner Farms Storage a number of times and each time I am greeted by friendly and helpful staff. Thus is my Go To facility when I fun out of room!Philip P. | Expérience générale
Le client n'a pas laissé de commentaire.Nathaniel W. | Expérience générale
The staff was always so friendly and helpful!!Maia w. | Expérience générale
Le client n'a pas laissé de commentaire.victoria s. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin G. | Expérience générale
Great location! Friendly “family” feel from staff.Lindsey S. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN C. | Expérience générale
AmazingMarlin S. | Expérience générale
They were very helpful. I will use them again.Brian T. | Expérience générale
The staff, especially Angie, was very helpful.John J. | Expérience générale
Everyone was wonderful to work with. Great storage unit. I'd drive across town to use them again.Mary Elizabeth T. | Expérience générale
Wonderful, friendly staff, great place!bonnie b. | Expérience générale
When I checked out lady at front desk was very rudeJames R. | Expérience générale
Le client n'a pas laissé de commentaire.Valerie H. | Expérience générale
Le client n'a pas laissé de commentaire.Dwayne B. | Expérience générale
Very clean facility and nice staff!Teressa C. | Expérience générale
Our experience was great. First time we had ever used a storage company. Climate control is the way to go. Staff was great from our first inquiry and questions to the day we moved out. We kept our belongings in storage for nearly 2 years!!NEEDHAM W. | Expérience générale
Le client n'a pas laissé de commentaire.Ernesto M. | Expérience générale
We were at this storage for 13 years and could not be MORE PLEASED with Angie and Austin for everything they did for us all these years! Thank you so much!JOANN C. | Expérience générale
Absolutely wonderful staff and experience from beginning to end!!Reginald W. | Expérience générale
Incredible staff, outstanding facilities and convenient location. We have used them to rent trailers multiple times and now two storage units for the past three months - we are moving to OK now and if I could take them with us, I would do so in a heart beat.Joshua H. | Expérience générale
Clean facility. Staff very helpful.Kenny W. | Réservation
Austin has excellent customer service skills that feel genuine. We didn't get the impression that he's in it only for the money. We left with the impression that he loves working with people. Merci!Samuel K. | Réservation
Very helpful and knowledgeable about all the products.STEVEN C. | Réservation
Very helpful staff and the storage units are very clean.Penni B. | Réservation
The space was ready for me to use on the same day.Charles R. | Réservation
Austin was very helpful and explained things clearly. The facility and unit was white glove clean.STEVEN C. | Réservation
This is a very nice facility. Staff was very friendly, but I do wish they had told me ahead of time that my door was different (I have a handicap unit but was unaware until I got to it.)Jason P. | Réservation
The young man Austin who assisted IS very professional, personable, helpful, courteous and most of all KIND. This young man will be successful in whatever he chooses in life. Five star rating!Debbie R. | Réservation
Checking in here after reserving online is a breeze. Great staff and customer service here. Easy to tell they care about their customers. Second storage unit with Turner Farms SS and it's been great.Joel H. | Réservation
The self move in process was so simple! This site is new, clean, and well maintained. The staff here are very customer service driven and go above and beyond to help your move go smooth. Merci!Angela S. | Réservation
I would recommend this to everyone..... thank you.SHARON M. | Expérience générale
Nice, new building. Climate controlled, well lit and free carts if needed. Would recommend for short term needs. Prices a little high after discount ends.Penny M. | Expérience générale
The unit was dark and hard to see what I needed to get out. I was told that if I moved my stuff out early that I would get a partial refund, however this did not happen. The floor was dirtyAnna P. | Expérience générale
ExcellentJAIME F. | Expérience générale
Everyone was friendly and helpful.GAIL H. | Expérience générale
need reply to adjusted billing...failed to provide 12month free,,,was told a 13 month was added but have not received a new receipt to show it..please replyRaymond B. | Réservation
The staff was very pleasant and professional in explaining the details of your storage area. It made me feel great knowing my belongings were protected and inside with cameras. I'm well pleased.ERIC H. | Expérience générale
Don't like having to leave a review to get my 6 bucks backRandy R. | Réservation
This was the worst storage experience I have ever had. And not only did they over charge me but then they weren't helpful trying to plan my "eviction" with me either. They are prejudice and showed noMARY M. | Expérience générale
I've never rented a storage facility before, but this was a great experience. Staff were professional and helpful, the price was reasonable, and we were in and out of there quickly. Awesome!lindsay c. | Expérience générale
Please cancel- buyer backed out of buying our home. Will let you know if we have need in future. Merci!Bob J. | Réservation
The staff and facility at Turner Farms Storage were excellent. Particularly helpful and attentive was Austin! I dealt with him throughout my almost 2 years there and he was extraordinary!GEORGE W. | Expérience générale
no commentJOSEPH T. | Expérience générale
Fast and easy set up. Quick reply back by email..Donna K. | Réservation
Well run facilityWAYNE O. | Expérience générale
The facilities are clean, easy to access and well-lit. Nice security gate. Quick and easy rental process. So far so good!Dean H. | Réservation
Austin was so helpful.. Great personality.. If I need storage in the future I will back..Christy J. | Expérience générale
we found it a bit on the expensive side, however the storage units were above average for most storage facilities.MICHAEL C. | Expérience générale
Great customer service, clean, very safe and secure and organized staff. I would use them again anytime I had storage needs.ANDREW R. | Expérience générale
Very clean and professional staffTEENA B. | Expérience générale
Very pleasant experience! The guy at the front desk was very friendly and very helpful. Even helped me back my trailer into a spot, since I could not. 10/10 would recommend!Privacy R. | Premières impressions
Excellent service and facility!!Privacy R. | Premières impressions
Great service. Was very helpful and quick to sign in. Thanks!Privacy R. | Premières impressions
CancellledPrivacy R. | Premières impressions
AnnuléPrivacy R. | Premières impressions
AnnuléPrivacy R. | Premières impressions
Cancellled reservationPrivacy R. | Premières impressions
I cancelled reservationsPrivacy R. | Premières impressions
Reserved 10x20 with Electricity for $145 - Disappointed Not available. Offered choice of 2 10x20 spaces @ $140. On line deal -1 free month free lock with 1 month paid - also NO Longer Available.BARBARA D. | Premières impressions
Moving in was quick and easy.Privacy R. | Premières impressions
Site administrator out when I arrived. Called number posted, nobody answered. Arrived 10 minutes later, service was excellent. Would recommend to friend.WILLIAM S. | Premières impressions
Staff was very helpful and pleasant and I am extremely pleased with the storage facility.Privacy R. | Premières impressions
Service was excellent and prompt. Unit was very clean upon arrival. All questions were answered. Overall great experience.Privacy R. | Premières impressions
Austin was very polite and professional. The locker is extremely clean and easy to access.Privacy R. | Premières impressions
Very friendly and very helpful, would highly recommend for storage needsPrivacy R. | Premières impressions
Very clean location and very friendly staff.Privacy R. | Premières impressions
Facility is very clean and the owners were very courteous and helpful.Privacy R. | Premières impressions
Customer service was refreshing and storage unit was very clean!Privacy R. | Premières impressions
Can`t say enough good about the staff, very helpful, courteous and professional. They made the move very convenient and easy.Privacy R. | Premières impressions
The staff are very helpful and friendly. Great place to do business with.Privacy R. | Premières impressions
The unit was clean and in a good location.BARBARA O. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!