Évaluations des clients Turnkey Storage Midland Drive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Turnkey Storage Midland Drive

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Dana L. le

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We were to pick up the truck at 11:00 got there around 10:45 and began the paperwork. We were shorted 1 hours on the drop off time. The cab of the truck was dirty and the inside of the storage area of the truck was not swept out.

Michael J. le

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I'll get right to the point. 500 for one way to Michigan from Midland Texas was price gouging. When I was in Bullhead City Arizona the cost to Michigan was 400. Mind you it was a lot further away but less money. Even the employee said the prices went up almost 50%. Crazy! Do not rent anything from Midland Texas.

Gary C. le

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Le client n'a pas laissé de commentaire.

Akintunde F. le

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Excellent

Carl M. le

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Le client n'a pas laissé de commentaire.

William I. le

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Le client n'a pas laissé de commentaire.

Georgeena Y. le

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The customer service representative was rude at first. Next I went to my car to grab my cellphone. When I entered the building the second time around she corrected her tone of voice. I really would like to see better customer service interaction.

Misty B. le

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First time using this location. Absolutely loved the employees! I will always recommend them! Love everything about it!!! A+++

Sunday A. le

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The lady at midland location doesn’t have good customer service no smiles, hello thank you fo chosen U-Haul. She needs more training on customer service.

Peter H. le

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Le client n'a pas laissé de commentaire.

JAMES J. le

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Nothing everything was ready to go and in good working condition

Stephen N. le

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Did not know how to adjust the outside mirrors but the positions were ok as-is. Couldn't find inside buttons to do it and didn't want to force them as they might break. Recommend covering this in the future.

Liasnoby H. le

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I rented a trailer for a day, I had to deliver it the next day before 7:00 pm and deliver it at 6:40 pm 20 minutes before, nobody aviated at the place and they charged me one more day, I still asked and they told me that I could leave it even if nobody was there, but they charged me one more day of rent they are abusers, I have photos with the time I delivered it but for pleasure

Gregory D. le

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Le client n'a pas laissé de commentaire.

Kyla W. le

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Le client n'a pas laissé de commentaire.

John N. le

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Le client n'a pas laissé de commentaire.

Kyndra J. le

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Le client n'a pas laissé de commentaire.

Vicki J. le

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Very easy drop off, friendly staff and nice reception area to wait in.

johnny B. le

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Le client n'a pas laissé de commentaire.

Anthony D. le

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I wouldn't recommend Uhaul in Midland/Odessa to ANYONE. The person at Turnkey was pretty great but we had been to 7 DIFFERENT LOCATIONS before finally getting a Uhaul. We spent 3 1/2 hours driving back and forth from Odessa to Midland and back to Odessa then Midland. The people at each location were equally unhelpful and the experience was horrible. If you actually want to improve the customer experience then you need to revamp your online reservation system and make sure that if someone reserves a Uhaul then there is one for them to pick up. Communication between different locations could be greatly improved as well. Overall our experience was a nightmare.

Jose Antonio G. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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Le client n'a pas laissé de commentaire.

Dorothy Y. le

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Really friendly and helpful. Quick out, thank you.

Fnu V. le

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The customer service at 350 Midland Dr is very poor. I had an appointment at 10:30 and I was there at the exact time but no one was there. Only for me to call and she shows up 45 minutes after and she was on phone I had to still wait for her to finish her call. After her called she didn't even apologize for showing up late instead she put up altitude toward me. It was a bad experience.

David W. le

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Le client n'a pas laissé de commentaire.

Jessica D. le

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Le client n'a pas laissé de commentaire.

Ruby L. le

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The woman that helped us was really rude. Never using this location again.

Dennis B. le

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Le client n'a pas laissé de commentaire.

Eloreen I. le

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Petesmoving awesome movers. Met me at uhaul office to get the truck and moved all off our stuff in a timely manner.

Gregorio G. le

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Le client n'a pas laissé de commentaire.

Jonathan T. le

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But the rental truck we used was just not a good truck and the way they treated us like assholes or some jackass's we will never use uhaul again