Évaluations des clients Tuscola Pro Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tuscola Pro Hardware

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Richard B. le

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Le client n'a pas laissé de commentaire.

Deborah A. le

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I made a guaranteed reservation for a truck and appliance dolly. When I went to pick up my reservation I did NOT get my dolly. I was told there was a regular dolly only. I said I would take it. My husband walked towards the dolly once the paperwork was done to retrieve the regular dolly and he was then told he could NOT have it. The rental staff claimed we denied it. Our response was we would not have reserved it one if we did not need one. We were forced to find one else where using up time we really needed. Highly unhappy with our guaranteed reservation.

Erik H. le

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Nice folks. A little slower pace, but they made up for that with small town kindness/courtesy.

LAYNETTE C. le

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The location was not the issue we had to go to 3 uhaul places because the first one didnt get our reservation right the second place didnt have the truck we needed so we had to back track and spend more money than was planed or available to us

Helen S. le

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Very pleasant experience. Would highly recommend

Steven H. le

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The ONLY problem was the access to the truck using our smart phone. That was beyond frustrating and our friend who did this is a professional trucker! He had to copy his DL 5 times. It took almost 30 minutes to access the truck because shop was closed. The old system of sign the paper and get the key worked much better. That said, the owner of the shop was very helpful on the phone and offered assistance if we needed it. Also appreciate Uhaul finding us a truck even though we had to drive an hour round trip to pick up only available truck. We did appreciate them giving us 50 extra miles for free due to this extra drive. Thank you. Great customer service by Pro Hardware.

April J. le

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Le client n'a pas laissé de commentaire.

Karla H. le

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This is the second time I have dropped off a Uhaul here. They are very helpful and knowledgeable. She made sure that the paper work was correct.

Linda C. le

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Excellent service

carl T. le

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Went out of way after hours to let me drop off!

Paul W. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Service was extremely poor. Was more worried about telephone. No assistance at all with trailer

Tammy D. le

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Le client n'a pas laissé de commentaire.

Paige M. le

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The trailer was dropped off at the wrong location and then we had to drive over an hour away to pick up the trailer because no one would bring it to us. We finally got the trailer 2 hours after we were supposed to which was cutting into our packing time because we had people there to help us who were on a schedule. And on top of that the manager of the first U-haul refused to speak with us. After spending over $400 I was very unhappy.

Nickolas W. le

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Le client n'a pas laissé de commentaire.