Have someone at location to help with return, also the key return slot was difficult to get key through.
Margo O.
Customer Reviews for Tuttle Blacksmith & Welding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Jerry was awesome! Very helpful in so many ways! Definitely recommend
DAVID B.Jerry is the best out there , he really loves his job and will do what is to do make a customer happy
Raul M.Jerry went above and beyond for me! Thank you! Thank you!
julie K.We received acepptional service! Without having a reservation, a trailer was located and brought up to us from another town. Well done!!!
Barbara F.Jerry Jones is the best U-Haul guy you will probably ever meet. Fair and would do anything to help a customer. Do yourself a favor and see him first.
Clint R.the own was very helpful.
Howard M.MR JONES WAS VERY CO-OPERATIVE AND FRIENDLY
GORDON T.It is the only place in town so there is no where wmelse to recommend.
KARL C.great customer service
Jared S.There was no one at this location i had to call a number that was posted on the building I did speak to a person and he instructed me on what to do however i felt very uncomfortable Just dropping off the trailer on the street where anyone could take off with it and i had no proof of returning the trailer other than the pictures i took of it onthe street in front of the drop off location
DAVID D.Get rid of that steal, 5000lb. dinosaur trailer! The rest was excellent, Thank You??
teressa M.More regular hours. Cleaner appearance of facility.
Harmon E.Excellent
RAUL M.Excellent.
RAUL M.Excellent customer service . 5 stars .
raul M.Not a thing. Everything was perfect
Marceda W.Great location and great to deal with . Is willing to go the extra for his customer . Thank you ..
raul M.very satisfied
Corrine M.I was very pleased with the service ,I don't see any changes.
CARL H.Jerry is always accommodating, even when I call him on short notice....which is usually the case :) Wonderful service.
Lisa B.It was wonderful! JErry is very friendly and set me up for exactly what I needed when I needed it, even on short notice.
Lisa B.Excellent service , great location ..5 stars.
raul M.Jerry is awesome. He is flexible and has customer service. Nicest Uhaul man ever.
Matt R.There was no storage on the delivery end of my trip so u haul allowed me to use their truck. However, they failed to document this and charged me, then made me wait 72 hours to get my money back for their mistakes. Reference number 826453. Not happy to wait for my money that should not have been charged out in the first place. Tuttle blacksmith in New Plymouth was wonderful. Jerry went above and beyond to help out. Really appreciate him and his efforts.
MIKE R.new Plymouth needs to train the Bullhead City Az office customer service and how to run a uhaul dealership
DEBORA P.Great salesperson and representative for U-Haul in New Plymouth!!!!!!!!!!!!
Randy M.The paperwork took between 45 minutes to an hour. Much too long.
Billy C.The office was dirty and with cat hair. The guy was slow.
Shirley H.I made reservations to pick up a truck between 8:30-10:30am on Friday May 9th. When I arrived there was nobody around and doors where locked. I called the number and the person in charge was in a different CITY! Further Moore he informed me I was going to have to wait over 1,5 hours for him to get back to issue me the truck! I am BEYOND UPSET by this! Nice guy but if you own a business like this maybe you should pay attention when you have somebody picking up a RESERVATION! That is of course something that is scheduled AHEAD of time!
Aaron D.when i called the information center to find out where I could drop off my truck I was so confused by your customer sevice and they where very rude,
Russsell H.Truck had a leaking roof. Some of our furniture got wet, I'm not happy about the roof of the truck leaking
JOHN S.na
Anne M.The person was very nice and helpful.
Dustin C.The U-haul agent went above and beyond my expectations. It was a wonderful experience.
Dustin C.Jerry was nice and was very helpful. I will do busiess with him again when I move locally.
Michael S.Jerry was a pleasure to work with. Phenomenal customer service. Could not have asked for a better experience in such a stressful time. He gave uhaul a good name and I wouldn't hesitate to use your company again.
Katelyn B.Our drop-off location was Payette, Idaho. Upon arrival in Payette, the place was closed. We called to ask what to do and we were instructed to drop off the trailer in NewPlymouth instead, an extra 20 plus miles. Upon arrival in NewPlymouth, that place was also closed. We still had to call to find out where to drop the trailer. My son asked why we couldnt drop off the trailer in Payette, and this lady said we could have. Very poor service....
DUANE L.