U-Haul manager was very pleasant but could have provided more information verbally about taking photos of truck and dashboard to verify its condition and mileage before using!
Dennis F
Customer Reviews for Twin Bears Wooded Campground
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Lady was real nice tow dollie needed strap retainers needed lube real dry hard to pull out cables had fried on ends very sharp cut hand on end of cables but employe was very nice and knew the paper work.out in country probley hard to get somebody to do work on equipment.
Thomas MTake a few minutes with the renter to explain the various nuances of operating the truck. Take them out for a Training drive. The 27 foot truck is not for everyone. I'm sure you've had some accidents just because the driver wasn't properly trained. THIS IIS A HUGE LIABILITY ISSUE!!
gilbert eWoman had a hard time doing the rental
Russel KA staff member was in the office waiting for me when I arrived
Christopher BDid not like the app we needed to use to turn truck in. We took photos, locked the truck, turned the keys in only to discover the app would not use pics in my photo library. Then in trying to submit this review, I clicked "not applicable" for the question Were the personnel helpful? I clicked "not applicable" because we had to do a self check in. The review would not process saying I had to select yes or no. So I clicked no.
lisa jHassle free drop off. Super friendly people. Highly recommended!!!
CHRIS SThe woman in charge of this site went above and beyond to help us as we had some unexpected challenges. I would VERY HIGHLY recommend this location for Uhaul renting!!!
maria pGreat customer service and communication. Always a great experience. A++++
Mark LFriendly and easy to work with.
WILLIAM NEnclosed trailer leaked! Everything inside was soaked.
Charles MGreat customer service!
James RGood experience
Mark SJen went above and beyond to help us. Highly recommend her for UHaul in Indian River!
Sarah HGreat customer service. Friendly and professional
Suzan PCustomer service was awesome!!!
David WThank you Jen you are awesome will com back
Sixto RJen did outstanding job!!!!!’
Shirley DJen was outstanding !!!’nnn
Shirley Dthis was the first day they were open! should be a good place when fully up and running.
John G