Customer Reviews for Twin Lakes Body And Frame
(U-Haul Neighborhood Dealer)

195 évaluations

132 Industrial Park Ave   Spirit Lake, ID 83869
(Spirit Lake cutoff Rd, Sprirt Lake industrial park)

(208) 687-2409

Heures d’ouverture

  • Du lundi au jeudi : de 9 h a.m. à 5 h p.m.
  • Vendredi : de 9 h a.m. à 12 h p.m.
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(208) 687-2409

132 Industrial Park Ave
Spirit Lake, ID 83869
(Spirit Lake cutoff Rd, Sprirt Lake industrial park)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 9 h a.m. à 5 h p.m.
  • Vendredi : de 9 h a.m. à 12 h p.m.
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

William Howell 
Évaluation :
5

Whenever I need a a UHaul product in the CdA, Idaho area I always choose the Workman's franchise in Spirit Lake area first as I've never been let down and they always provide great service and assistance. THANKYOU

Mark Spencer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine Donahue 
Évaluation :
5

Be more friendly with your dealings when utilizing buisness practices, to help your franchises.

PAUL Stapel 
Évaluation :
5

Give me a refund never got to used the service.

Paul Stapel 
Évaluation :
3

This location is hard because it seems no one is ever in the office. Ive picked up and dropped off here before. Someone else came to drop off their trailer and luckily had the guys phone number. He must live close cause he was over in 5 min. Nice guy but its hard to conduct business when no one is in the office. Once the guy came, he was very friendly.

Wendi Lounsbury 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEITH BARNHART 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drake Cazier 
Évaluation :
5

Dropped off trailer after hours and employee stayed to help me check in, when he didn't have to. I really appreciated it as I was having Wi-Fi trouble was having a hard time doing it online.

Randy Boyles 
Évaluation :
1

No one was there…. Called # not answered…🥴

Peter Stitt 
Évaluation :
2

You cannot return equipment using the app or the Uhaul web page at this site. I would have liked to have more options for places to return trailers, like I have gotten when I rented trucks.

John Brooks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren Maricelli 
Évaluation :
5

Over dealt with this location numerous times. Very friendly

Frank Flejtuch 
Évaluation :
5

Fast response to phone calls, friendly service, and unload/drop-off process was smooth and simple.

Nicholas Neale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jack Rounsville 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Sheffler 
Évaluation :
2

It was easy drop off, the location was closed, even though it was listed as open, and it seemed almost abandoned. I felt weird dropping the trailer off there. There was a hand written note on the door saying they were closed for the day and a phone number. Tried calling the number and got no answer. But I texted it on a whim anyways. The person who texted me back was very polite and I have no complaints on that person. But the location seemed vacant and uninviting. Only reason I left the trailer was because there was another one there just like mine already and I took lots of pictures and videos of it at the location for proof.

Julian Jackson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

neal davis 
Évaluation :
3

This isn't that dedicated U-Haul location it's actually an auto body shop that also rents a few U-Haul units. The biggest hiccup was that his internet service was really spotty and so it took a little while to complete the process but the guy working there was nice enough and everything went fine.

Scott Kennedy 
Évaluation :
5

Very good experience.

Jeff Fitzmaurice 
Évaluation :
5

Truck was great! Everything was set up perfectly.

David Hammons 
Évaluation :
5

Nothing. You did well.

Shirley Arrant Sanders 
Évaluation :
5

location could use some TLC but the rep was great. The trailer towed straight with no vibration or balance issues. Getting the trailer and dropping it off was easy - no hassle.

JIm Barney 
Évaluation :
1

Terrible cell service at this location. Poor physical location and hard to figure out how to get to the business. Will not use this location again

ken Lounsbury 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred Edinger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Skinner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Blakney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariana Ethel 
Évaluation :
4

We would have liked to have a tongue jack on the trailer, so we wouldn't have had to drag it around for the day between loading and leaving.

NEIL SMOOT 
Évaluation :
3

Spotty internet otherwise my rating would have been excellent.

Craig Warner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ANDERSON 
Évaluation :
5

Of all the years I have rented with Uhaul, this one is the best hands down. The gentleman was outstanding. Have him train your regional agents

CHRISTOPHER BISHOP 
Évaluation :
3

More lighting. We couldn’t see.

Samuel Hansen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt Miller 
Évaluation :
1

If your going to have an unmanned location you need to have sufficient WiFi to use the app. This place is a joke. It took over 30 minutes to use the app to rent the locat because photos would not upload. Just as bad at the return having to start over 3 times. This was my worst experience and I will not ever rent again

Don Clarke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Truex 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY HINDBERG 
Évaluation :
5

Very friendly and a pleasure to work with.

Brandy Geenen 
Évaluation :
5

Make it so you could return rental equipment back to the same location.

RONALD DURHAM 
Évaluation :
5

Outstanding!!!! 5 stars

Robert Green 
Évaluation :
1

This should not be used for a pickup site unless there is someone in the office. When we finally found a spot to get cell reception to get the access code for the lock, the lock was frozen. Thankfully someone happened by that had a spray can to unfreeze the lock. Then we were happy that there was some chopped wood nearby because the latch was frozen. It was definitely NOT a good experience. It took us over an hour to get into the van... after driving 45 minutes to get to the location.

Daniel Harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAY BULLOCK 
Évaluation :
5

New wiper blades and check engine light on

TERENCE HOLT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN ALVAREZ ARBALLO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Anders 
Évaluation :
3

24 hr check in/out doesn't work well here do to lack of cell coverage for both Verizon and At&t. Easy in and out location though.

Derrick Foley 
Évaluation :
5

Everything went as expected. Equipment functioned well. Easy pick up and return.

anita herrick 
Évaluation :
1

Have the truck where it is promised to be when it was promised.

Brian Lupien 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer Temple 
Évaluation :
3

Lady was in a hurry and did not want to take the time to check the truck in and did not take the info she needed to check it in I had to call customer service 2 xs to have them bug her to check truck in a day later from drop off

DJ SHANE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Claycomb 
Évaluation :
2

Too much per mile, would rather talk to a person. Will make other plans, will not use again!!

Arthur Lance 
Évaluation :
5

No improvement needed :)

KEVIN BEST 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Fidlar-Sheffler 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TERRY FINKBEINER 
Évaluation :
3

The location was perfect for us

MICHAEL CARD 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERESA RICE 
Évaluation :
3

Insides of truck were clean but the window was covered with bugs outside! Paperwork was not explained sufficiently. Were asked to return to different location but on arrival told another place.

DANNY PETERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY WOODHOUSE 
Évaluation :
5

untie the safety chains - they were in knots the screw-down thing on the hitch did not stay tight - trailer lights worked but were so cruddy they were really hard to connect

camilla main 
Évaluation :
5

This place has gone out of it's way to help me multiple times, and the lady running it is a wonderful person. She helped me when Uhaul left me without answers.

JOSHUA AUSTIN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY ANKENY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIVINA WRIGHT 
Évaluation :
5

Been doing business at this location for years. Because of the excellent and friendly service, its been easy to recommend U-haul and this location to friends and family! I still marvel at them going the Xtra mile for me! Look forward to doing business again with this family! Allswell, Les

CHARLES MOREN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA BESSELLIEU 
Évaluation :
2

No one home. I had to unhook my car from the tow-pully and leave the key in a box.

Wesley Gardipe 
Évaluation :
1

The lady running the place is not consistent in her hours, she lets her small grandkids climb all over her, beat metal things on her desk and play with the keyboard on her computer while she was trying to check my truck out. She took 2 personal calls while i was there trying to check out. She just laughed it all off. I was in a hurry and she took almost an hour to check out, and I wss the only person there.....it was so unprofessional and rude. That was the last time i got a truck. This time she wasnt there at all and there is horrible cell phone service there so it took me forever to check the truck out on my phone and check it back in. These 2 times were the worse uhaul experience ever. And I have moved a lot using Uhaul. Not a good representation of Uhaul.

Wendi Lounsbury 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARL LITTLEFIELD 
Évaluation :
1

The hours are very limited which is fine with the option of your 24/7 Share program. However, there is little to no cell service at this location making it literally impossible to complete the online check in, rental, and return. The location did have an available WiFi service of which was massively slow and took us the better part of an hour to facilitate the rental process. Not a good service at the Spirit Lake, ID location.

Shelley Powers 
Évaluation :
1

The UHaul truck did not drive well saved you couldn't safely store it at 45 miles per hour basically I was not happy.

Heather Lewis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl Sobota 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff ankeny 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVE BRADFORD 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sally Thornburg 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristy Weese 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC VAN 
Évaluation :
1

Had to wait outside for more than half hour, even left for a while because they were not ready. They were friendly. Didnt have the size of truck I had ordered and had to drive 3 days in a much larger truck than I had wanted.

pamela tilman 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cruz Barron 
Évaluation :
4

I was scheduled to return to Spirit Lake and they didn't know I was coming. Didn't offer any receipt indicating the transport was returned clean and without damage. Made me uneasy. I have used U-Haul for over 50 years and never had that happen before.

George Stokesberry 
Évaluation :
5

Agent was very nice and helpful in meeting our needs and requirements

RON FRIDLUND 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVE BAYER 
Évaluation :
1

I called for a coeur d alene pick up and the day I was to pick it up, they said to drive to spirit lake to pick it up. we waited 1 1/2 he for spirit lake to drive it from sanpoint and then it was full of mud which we had to clean. very unsatisfied customer.

Adam Porth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Ellis 
Évaluation :
2

Le client n'a pas laissé de commentaire.

William Faloon 
Évaluation :
1

I made an appointment for 9am and it took the women over 2 hours to finish my paperwork and on other customer. Then she couldn't get her credit card system to work and scanned two cards more than 4 times. I'm still not even sure which card she charged.

Richard Joy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol Fontaine 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian Anderson 
Évaluation :
3

Allow for other options for pick up closer to home.

Angela Wheeler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Ostrom 
Évaluation :
5

Booked online, truck was ready for pickup as scheduled.

Aaron Knight 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Lawson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen Zastrow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HERBERT ZWYGART 
Évaluation :
5

SHE WAS VERY HELPFUL AND BROUGHT TO OUR ATTENTION THE WRONG DROP OFF LOCATION AND SEVERE OVERCHARGE. SHE WAS ALSO VERY PLEASANT.

James Wissler 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Boswell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joanna Ross 
Évaluation :
5

Great family business and in our tiny corner of Idaho wonderful people and great service

ANDREW RUPE 
Évaluation :
3

It is a good location, but in need of cleaning up and being more business like, well, it isn't all that nice. But the man was nice.

Terry Finkbeiner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerry bauer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucille Basker 
Non les évaluations ont été soumises pour cet établissement.

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