Le client n'a pas laissé de commentaire.Melissa M.
Customer Reviews for Twisted Discounts LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sidney, OH 45365
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - mer : 10h am à 6h pm
- Jeu-dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My only issue was that the first place we were supposed to drop off in Cygnet, OH had the gates locked and we couldn't drop off. If there was another area to drop off it was marked clearly so we kept driving. I had to be on hold for 30 minutes to get the drop off location changed to Sidney, OH. When we dropped of at Sidney for some reason I couldn't get the location to show up so I wasn't able to complete the process on my phone for the drop off. Overall, the drop off process was very frustrating this time.Mark D.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.Josh P.
I tried to do the online check in, but I was not aware that I needed to take a picture of the dashboard. I had already dropped the key for the truck in the key box so I was unable to get back into the truck to take the picture. Taking the picture should have been mentioned as part of the check in process.Julius K.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.Lauren M.
No improvements needed. The man renting out the equipment was friendly and the process was fast and smooth. Great experience!JOSEPH G.
Le client n'a pas laissé de commentaire.SUSAN R.
The rental truck waa in good condition. There was no problem with the equipment at all. However the rep at the rental location was what I would call grumpy and not very personable at all. I have used other local U haul locations and received much better customer service. I would not care to rent from this location in the future. Thank you for considering my opinion.ROBERT S.
Met with owner prior to my pickup because they would be closed and he said he would make sure he would put the appliance truck in the back of the truck. It wasn't there so I had to call and go to another location and pick up an appliance truckRichard B.
The 24/7 registration that was setup by someone at UHaul did not go as planned. The site for pickup had the truck and key ready, but the website did not have the truck connected to the contract (or something like that), so I was not able to pickup at the time I desired. The truck site was very helpful though in getting me on my way.JEFFREY F.
Le client n'a pas laissé de commentaire.THERESA N.
Was charged a cleaning fee and should not have been.Justin S.
Le client n'a pas laissé de commentaire.JENNIFER C.
Le client n'a pas laissé de commentaire.donita C.
Le client n'a pas laissé de commentaire.michael G.
Le client n'a pas laissé de commentaire.David W.
Excellent communication and customer service!!!!Sara H.
Le client n'a pas laissé de commentaire.GARY B.
Good ServiceLisa R.
Le client n'a pas laissé de commentaire.LISA R.
My only complaint is that when I tried to get the $5,95 refund from completing a survey that was sent earlier this week. I was unable to respond due to problems with your website?? Can't help but wonder if this was done just to avoid the refund?? Other than that it was a very professional experience! MerciWILLIAM H.
Le client n'a pas laissé de commentaire.Hattie G.