I don't understand why you moved my reservation over to a different U-Haul location. I rented from the location on Second Ave. which is more convenient. Why was that action taken?
STEWART R.
Customer Reviews for Twisted Image Cycles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Both sites were very helpful
Denise D.Not much. This location, Twisted Image Cycle, was one of the easiest and friendliest Uhaul places I've ever used.
Mark S.Make sure what the customer orders and pays for is also there before closing for the end of day.
Jeannie S.Customer service was fantastic.
kimberly W.ABS system light came on while driving to return and the brakes were spongy therefore unsafe
Donna S.The location was great staff was very friendly and helpful Unfortunately UHAUL over charged me.
Kelli H.I think everything is fine.
STEWART R.The in store people were all very friendly and helpful in Gulfport and Pascagoula Mississippi and in Coshocton Ohio.
Linda C.They where nice and polite
Amy B.Easy after hours drop off. Well lit location.
Emma S.Service was excellent and fast as well as very Friendly staff ! Fortement recommandé!
Emilee E.Staff was great here. The only complaint I have is that U-Haul has become more and more bureaucratic as time as gone by. It is actually very annoying to work through all the website checks and assurances that the website requires now. I suppose that is for perceived legal coverage by U-Haul, but I tell you what, it is not fun to work through it. Again, the staff here was good and I got the job done, so I will leave it at that.
Mark S.Friendly courteous and very helpful.
Mark R.Excellent service à la clientèle.
Kathryn E.The staff at Twisted Cycle was most excellent!!!
Deona S.Cleanest U-Haul I have ever rented! Staff is pleasant and quick.
Angela H.Mickey is a great manager and helpful in every way possible
STEWART R.service was great,in and out in no time ,easy return
kevin F.Everything went very well. I did not get the dozen blankets.
STEPHEN A.Actually check state of trucks. We picked a truck that ended up having a fuel leak.
WILLIAM H.Ramps on all trucks for easy moving experience
HEATHER H.Very friendly and accommodating.
DOUGLAS B.The Coshocton location was awesome. My only concern was that I had placed my order online to pick up in Coshocton. The verification email came back that I needed to pick up the truck in Zanesville. I replied that it should be Coshocton. Got to the pick up site and the reservation was still Zanesville and the app wouldn't let Twisted Image open the reservation to check me out. Therefore I had to wait through a new order and cancel my original. Please make your online ordering system accessible for all dealers. Thanks. Twisted image cycles and Mickey were awesome.
CATHERINE E.Update your app so that closed locations aren't listed (44654). I couldn't change the drop off location on the app. Your system assigned me a drop off location that was farther from my home than where I returned the truck. Returning was a hassle compared to pick up
Diane M.I like to say I appreciate the service excellent 😁 would return if need also I got to take a pic on the bikes in the shop awesome keep up the great work 👍
WILLIAM M.The staff at this location was very helpful and professional. I would definitely recommend and use their services again.
JOHN F.