Évaluations des clients U-Haul Moving & Storage of Parkland

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Parkland

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Sheron E. le

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Le client n'a pas laissé de commentaire.

Andri P. le

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Thank you very much for your availability.

Steven T. le

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Jennifer s and Samantha m helped me get in with all the paperwork n the trailer was ready n loading. I had asked if they needed my help n they didn’t. Thank you to both of you laddies great customer service.

alan A. le

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All three of the employees i worked with were exelent. Amanda especialy did a great job checking everything and got me on my way after a long day of moving.

Kevin W. le

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I will never use U-Haul again no communication if somebody wants to know what I meant about communication call me 90784 1 2066 I think I need some kind of refund a little bit of my money back call me I'll explain

Bill Q. le

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They were very easy to work with and accommodating.

Brandi M. le

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They were quick and friendly and very helpful!

Teri C. le

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Don’t charge so much extra for gas and mileage!!! I put gas in the truck, but not more than what was in there when I got it. I also did not go more than my estimated 20 miles. My bill was $25 over what was estimated; that’s ridiculous and I am not happy about your charges at all!! I would rate this section a “0”.

JASON E. le

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Le client n'a pas laissé de commentaire.

Jeannett T. le

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I think having to pay my the miles is a bit much, flat rate would be much better

Kathleen C. le

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Kathy and David where a great help awesome customer service skills.

Sean V. le

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Le client n'a pas laissé de commentaire.

Maile L. le

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Got in and out real quick!

Laura H. le

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Keep hiring such sweet kind knowledgeable helping staff. The atmosphere with their teaming is top notch. Even got my propane tanks filled. Good staff

Brittney M. le

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When we picked up the truck and then went to check the tires we found out that the tires were all below 30 PSI and they are suppose to be at 60 PSI. So I would suggest that the tires are checked more often for the safety of the customer.

Kehau T. le

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Jennifer was great when I returned my uhaul! Always a pleasure working with her

Erric H. le

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Wonderful job from drop off location. The staff were friendly, expedient and very professional.

William C. le

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Read my case file

Kraig B. le

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the night return was kinda "scary"... no way to lock the back of truck... no secure "gas" cap... made me feel like someone could ??? steal fuel & dolly... overall, the checkout process was very quick & they had me on my way early...thank you

Cheri N. le

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The cashier is very helpful

Michael W. le

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Giving back the truck at night cost me $20.00. Having the truck back early helps you make more on the truck and you charge me . I want the $20.00 put back in my account.

Rachel L. le

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Ended up at this location due to poor customer service and incorrect hours on uhaul.com for Trudies Treasure Hutz in Tacoma. First of all, the hours of this business are incorrect on uhaul.com. Uhaul.com says M-F hours are 10-6. Apparently they close at 5 on Tuesdays, which the owner, Trudie, will say to you as if you should already know. She is beyond rude. If you ask why the hours of operation on uhaul.com are different from what she says her hours are, she will tell you to calm down, then proceed to hang up on you. Her supervisor, George, is no better. He did not seem to care whatsoever about her lack of customer service. He is also lacking in that department. Neither of them should be in an industry which requires them to interact directly with customers. I'm awaiting a call back from the supervisor above George. The true heroes are Jason, Timothy, and David at the location in Parkland (9601 Pacific Ave S). Timothy and Jason helped me with check-in. They answered all my of questions that Trudie would not answer. Both of them were polite and very efficient at their job. Jason even let me follow him to the pickup lot so I could find my rental faster. Amazing! David helped me the following day with a few follow up questions and offered to assist my drop off location if they needed it. I had a gift certificate applied to my account and it caused a little confusion during pick-up. He handled it like a champ (so did the drop off location, btw). If you are in Tacoma and need a uhaul service, go to the Parkland location and avoid Trudies Treasure Hutz at all costs.

Shaun D. le

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Le client n'a pas laissé de commentaire.

David V. le

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Good luck.

Glen R. le

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I'm not planning on using UHaul again

Nancy S. le

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The deliver was to my son. Although his contact information was stated on the order, the arrival location called ME several times rather than my son to schedule delivery. It was the only frustration during this process.

Jesse B. le

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Le client n'a pas laissé de commentaire.

Elisa M. le

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Le client n'a pas laissé de commentaire.

marcel B. le

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Le client n'a pas laissé de commentaire.

Debra S. le

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Did online reservation wanted it 24 hours when I got to u haul at 9 they stated I only rented it to noon so had to buy ball to use trailer

Hector F. le

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Le client n'a pas laissé de commentaire.

Simon B. le

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Nice and friendly

Aaron S. le

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Le client n'a pas laissé de commentaire.

kimberly b. le

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I've been using Uhaul Sorage to rent equipment & storage over the past 20 years on a continual. I've always used the Spanaway Uhaul & loved their service. Same GM here now exceeded expectations!

Pablo C. le

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Good customer service

Kayleigh C. le

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David was very kind and helpful!

Scott N. le

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I rented for 1 year. When I removed my belongings it was as if I had just rented the unit. No dust or damages. Excellent facility and staff!

Marsha C. le

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I have not been able to get into my rental unit & it took 2 hours to get a truck & storage unit rented. I go to the storage unit two days after I paid for it & there is a lock on it. 😡

Kelly R. le

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Communicating from Hawaii to book a storage unit in Washington State made it very stress-free and simple. When their college semester was over and they had to store their belongings for the summer.

Trista W. le

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The staff Jason and David were excellent. Does seem like the store needs more help though!

Donald H. le

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Employees were well-trained, knowledgable, and extremely fast in signup and checkout.

KAYCE B. le

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Michael keeps a great crew working hard friendly and very courteous to customers. I was with this location for almost 4 years. We had some issues that were corrected out before I could complain. 💖

felicia o. le

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Great service, all the staff were friendly and really helpful

SUNNY R. le

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After hours and hours on the phone with Uhaul over several days I arrive to find my Ubox was not there as promised. I am out several hundred dollars due to missing work and hiring movers.

james b. le

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Thank you for taking care of us in a speedy and professional manner. It made our move from Alabama to Washington seemless and less stressful than other moves. Thank You Jim

Courtney M. le

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Our U-haul box was loaded on backwards so the door opened to the hitch side, which made it very, very difficult to unload the box.

juan g. le

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I will never use Uhaul Box or ever recommend your business. This has been a complete nightmare of an experience. I was told my box would be available weeks earlier and no one notified it was delivered

Sean H. le

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Tried multiple times to reach manager to resolve issues and was told he would call us, multiple times, and he never did. Thus our issues were never resolved.

Caleb C. le

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Mike, Ben, Collin and David are excellent to work with I will definitely be back.

Javier U. le

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Had to come to this location since they did not have my u box available at the Lakewood location

Joy C. le

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The POOREST CUSTOMER SERVICE from any business I've ever dealt with! Took a month of calls/emails/chat msgs CORPORATE-WIDE to finally get over $200 bogus storage charges & late fees reversed! U-SUCK

Annia Y. le

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Rochelle was the only person at the Parkland location that provided customer service that went above and beyond my expectations. Her coworkers not so much. Rochelle deserves a raise and recognition!

Terri J. le

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The best experience i have yet. Everyone was great

chakwan n. le

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They always assisted me with out hesitation

Thomas E P. le

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helpful staff had U-Box ready to unload, plenty of room

Shelly M. le

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This particular uhaul site needs better training in procedures, employee interaction with the public, etc. My issue was just handed to someone else. I never got calls returned. BAD customer service.

Ron J. le

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Staff was very helpful and equipment was in good condition.

Jeffrey J. le

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Every single thing about my experience was terrible! The only person in the store didn’t know anything at all about ublx’s. Dates didn’t match to my original contract. Won’t ever go back!