Évaluations des clients U-Haul Moving & Storage of Pine Island

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Pine Island

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charles E. le

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Excellent

Dwayne T. le

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Le client n'a pas laissé de commentaire.

Debra G. le

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KEEP UP THE GR8 WORK W/STAFF CUSTOMER SERVICE SKILLS & KNOWLEDGE OF THEIR PRODUCTS!!

Pamela H. le

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Le client n'a pas laissé de commentaire.

dion C. le

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Le client n'a pas laissé de commentaire.

Samantha E. le

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The gentleman there was very busy prior to us arriving and the other customers told us he did a great job keeping up as best as he can and from what we saw and dealt with he did a great job and remained very friendly and professional the entire time. Great customer service.

Robert B. le

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Le client n'a pas laissé de commentaire.

Diana W. le

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I ended up being able to get a larger trailer than originally planned. I wished the other UHaul had initially given me the option of going to this location. Other than that I am quite pleased.

Steven P. le

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Le client n'a pas laissé de commentaire.

Shahid N. le

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Hire more trained employees and trained employees thoroughly Thanks

James J. le

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Everything was great

daryl K. le

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VERY IMPORTANT, I AM A US ARMY COMBAT VETERAN. I WAS EXTREMELY DISAPPOINTED IN THE FALSE ADVERTISING OF $19.00 FOR A 10 FOOT TRUCK? I UTILIZED THE TRUCK FOR A FEW HOURS, I HAD TO PAY $118.00 FOR THE VEHICLE AND MILES, AND I PUT $20.00 IN THE GAS TANK MUCH MORE THAN WHEN I RECEIVED THE VEHICLE. THE TOTAL I PAID FOR A FEW HOURS, WITH NO VETERANS DISCOUNT, WAS $138.00.

Kelly R. le

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We got the truck at a half a tank and we filled it up and it was just in the line and we got charged $16. That’s insane 1 more gallon or half a gallon would have put us at the half a tank but yet we got charged 3 times that. Insane. Won’t go back here again.

Mary C. le

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Love the mobile pick up/drop off !! Super convenient ! I did speak to 2 different employees here, both were very nice and helpful !

Thomas Y. le

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Le client n'a pas laissé de commentaire.

Barbara S. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Le client n'a pas laissé de commentaire.

anthony B. le

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Le client n'a pas laissé de commentaire.

Daniel G. le

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When I picked up the 17 foot truck it had about 5/16 of a tank of gas in it. I didn’t think anything of it because I knew the 26 footer has 5/16 when you pick it up. But later on I noticed on the receipt that the 17 footer is supposed to have 7/16 of a tank. Before I returned the truck I filled it to 7/16 any way ($25 for 10 gallons), but it was only 5/16 when I picked it up. Next time I rent I will double check that before I leave the lot. Any way, great service overall. I dealt with 3 different Uhaul employees at the Pine Island location over the course of my move and they were all very pleasant. It was a nice, smooth experience.

thomas B. le

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Le client n'a pas laissé de commentaire.

Robin J. le

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Unfortunately my wife trusted what was written down for how much gas was in the truck. The attendant wrote down 5/8 when there was only 1/4 of a tank. This resulted in us paying $60 more in fuel.

Greigory E. le

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Le client n'a pas laissé de commentaire.

Gregory M. le

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Le client n'a pas laissé de commentaire.

Island I. le

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None

Crystal S. le

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The box arrived later than what was said and I overall had a horrible experience with Uhaul. Made a complaint and never got a call back from the customer service line regarding my issues.

Luca C. le

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This was the worst pickup experience I have ever heard of or been apart of. I drove 3 hours to get to the location of my stuff and I reserved a truck way ahead of time for a 6PM standard central time and didn’t Get into a truck until 10PM. When picking up the truck the /enterS website was completely not working. I work for a mobile technology job so I know how to operate cellular devices. After being on hold for an hour and a half, I drove to one of the only locations open and wasn’t given an available truck because it way “one way.” Once again to a total of 4 hours until I got into a truck after customer service finally answered.

JOHN V. le

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Pleasant experience..

Bruce B. le

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Le client n'a pas laissé de commentaire.

Krzysztof K. le

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Le client n'a pas laissé de commentaire.

Sean H. le

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Nothing.

Lilly L. le

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Le client n'a pas laissé de commentaire.

Saul R. le

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Very friendly and professional.

Kionna P. le

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Very professional and courteous. I changed my date to a day earlier and they were able to make the adjustment. I will use U-Haul or give her by moving experience.

Lamont D. le

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Le client n'a pas laissé de commentaire.

Allen M. le

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Le client n'a pas laissé de commentaire.

Thomas A. le

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Le client n'a pas laissé de commentaire.

ALICE K. le

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We have been using the Pine Island facility for three months and are big fans. My only complaint is that the facility is not staffed well enough to answer the phone consistently but I understands why

Leonardo T. le

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All staff member were helpful and kind. Unit was clean, secure. Having a light in the unit was a great help when moving items in and out during the late hours. Will definitely use again!

scott l. le

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As always, Pine Island is friendly and very accommodating. I cannot say enough about how Phil and his staff bend over backwards to help us when we need something. Scott

ALEXANDER R. le

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Very Polite and friendly

Leonardo T. le

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NA

murray m. le

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I was happy

Richard H. le

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look i will never tell anybody to rent from here i had so many problem with a night worker he kept calling me saying i need to pay my bill an he lock me out 2 different times so i went else an rented.

scott l. le

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Phil REALLY took care of us and I wanted to make sure he was recognized. I was under a time crunch and he made sure that I was taken care of. I cannot say enough about him. Scott

Ruben M. le

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Service was fast & friendly. Assistance was excellent.

lowry Lamar R. le

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Everything went as scheduled except for some reason the customer name was changed during the move. I am not Lowry Lamar Rhoden. Lowry was the gentlemen who hauled the box from Sebring to Haines City.

nancy c. le

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Everyone was very helpful. The manager Phil was very professional

aretha e. le

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NONE

Ebony B. le

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Very professional and helpful.

jasmin r. le

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Great staff and was pleased with the service.

Rick C. le

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The U Haul team was professional and helpful.

nikoda i. le

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The manager worked with us on getting a truck and storage unit right away. No hassles.

Josh K. le

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I only answered no to the first two because I never went in. Difficulty with delivery due to truck failure. Unable to pick up as scheduled for same reason. Other than that, was OK, ergo AVG rating

Carlos R. le

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I reserved a unit to store my car the person that made the reservation said it was indoor storage like a garage when I went today the manager said it was inaccurate and I went to extra space storage!

William T. le

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Very friendly employees!!

Donna S. le

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Wonderful experience.

Allen K. le

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The African American female was little to no help. Poor attitude. Didn't try to go above and beyond to make things better. Took her time to assist me. Wish I went somewhere else more friendly. 0 stars

Bobbie K. le

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Unfortunately due to your employee Allison, i will not be using your company again.

ALANNA W. le

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Horrible experience. I paid for two years and every few months, the rent would increase and they would charge fees due to an error in their own system. Horrible customer service

Thomas C. le

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Our overall experience with U-Haul was terrible, but it was with the Alsip, IL location. Our pods were lost for approximately one week and when they found them we had to wait several days to get.

MILKA C. le

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Josie was polite, resourceful & very helpful. I rated UHaul as excellent because of the great customer service Josie provided.You have a great employee in Josie and should reward for her hard work.

Carol J. le

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Great experience. Thank you

marva r. le

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Did not like the way manager handled my reservation so i cancelled it.

Paul O. le

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Good experience

KAREN T. le

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👍

Thomas K. le

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Good

Hunter H. le

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No