Le client n'a pas laissé de commentaire.
george C.
Customer Reviews for U Stor It Lugoff
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck could have been cleaner(looked like it hadn't been clean in a long time) and get rid of the cigarette smoke smell.
Melissa C.Very nice and helpful!!. She documented the problem with the right rear wheel.
Timothy H.Too expensive
Lauren C.Truck was dirty and 2 tires needed air and the oil needed to be changed
Randy B.Vehicles should be labeled Covid 19 sanitized,
LATEEK D.Nothing everything was great!!
Carolyn A.Nothing the lady was very pleasant and helpful. When I went to return the truck I left my headlights on and she used her personal car to jump me off was very great full sincerely Joyce ashby
JOYCE A.Just poor. To much to write!
Chella D.The absolute best experience ever.
Orlandria M.Y'all did a great job
carolyn M.Very easy to return
Robert W.Very helpful
donald H.nothing, well pleased
HENRY P.They gave my reservation to someone else
TEWANNA A.Very helpful, great experience
Philip M.Training and “listening to customer†would be helpful!
THOMAS T.I have nothing to say but the service was great. Thank you for your service.
brenda B.We had a contract in West Columbia and were forced to drive to this location.
John C.None needed
Marlene E.I need to charge phone it was broken. Need military discount on pick up truck rental
BETTYNELSON S.Nothing, she was a delight to work with and very friendly-great job!!!
James P.Did not receive moving blankets that were paid for. Picked up after business hours (6pm), so there was no way to correct issue. It was not a huge deal but still paid $20 for blankets that I never received. Using the APP was quick and user friendly:
Jeffrey W.Not a thing. The associate there was knowledegable and helpful.
CONSTANCE M.I returned the truck the same day but was charged til the next day.
LIESE R.Nothing. Great service every time.
Pual D.Thank You ! The Service Was Awesome And Easy!
PAMELA V.Ordered moving blankets did not have any when we got there. Charged for them. We were told they would refund it ($20). Didn't get refund. Tire on the trailer wouldn't hold air. Had to stop numerous times to fill it.
Wilbert M.No !! Ms. Brower she is absolutely wonderful!!
Deborah C.I will probably not rent U-haul again because you are overcharging. The rental cost should cover wear and tear for in town use. You are charging $1 per mile plus gas. It should be one or the other. The customer service was good but your policy are not
LAURA A.Very professional & give us the chance to view different quotes before making the right choice. They are definitely on my list for recommendation.
LUCINDA B.Thank you for a great experience and for working with me on the changes. Great people to work with.
Paul D.Great customer service!
Pablo B.I w a s upgraded from 10 to 15 ft. This was not necessarily a good thing.
James F.Addie went above and beyond to help me. I highly recommend this location to everyone.
Cindy B.My experience was great!
Stephanie H.The manager their was excellent
Kevin W.The customer service in Lugoff was excellent. Addie is great. The truck was a disaster. The tire sensor was faulty and went off on I-95. Two hours were lost figuring out the problem. A regional manager near Fayetteville NC really helped us, as did the gentleman on the 800 number. This truck had only 43 000 miles on it and it was beat to death.
Frank M.This was our first time using mobile check in and the process took longer than we thought to get "approved". Then we had to walk to front door to use lockbox to get key. We were thankful it was not raining..that would have been miserable to accomplish in the rain.
Michael B.Staff person was polite and efficient. Registering for the truck took only a few minutes. Good place to get rental trucks.
Christopher R.Very efficient for a short-time rental. Addie took great care of my needs.
Don C.Honestly this is the cleanest uhaul location I've been to. Another customer mentioned it as well and we were both very impressed. The woman was very kind and efficient and even confirmed and edited the fuel level herself before giving me my contract. 10/10 would recommend
Joseph H.Both of the employees at the location were extremely nice and helpful.
FRANCES G.Dani and Addie were great to work with. Dani was extremely accommodating in helping with the strange scheduling around our move. And Addie was a lifeline when I had problems with the turn-in end of this rental here in Maine. I called her back in S.C. and she fixed me up, even though it was not really her problem anymore at that point. Can't thank them both enough.
Kerry N.The truck was dirty. The right front tire was low in air. The associate there left and closed without helping me because she said she had to get to her other job. I will never use uhaul again.
thomas G.Very helpful and knowledgeable about any questions that I may have had.
Henry E.This was not the original place I was supposed to pickup my uhaul. After being sent all over town from the other site who claimed to not have the size I reserved, I went here. This location's Uhaul agent was awesome! She made sure I was taken care of in the reservation process and then the hook up and all! I would recommend this location highly!!!
Stephanie D.Nothin, service was excellent.
Christopher D.