Le client n'a pas laissé de commentaire.
Kristie B.
Customer Reviews for U Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing, thanks
Brian W.Great People , If and when I ever need a storage unit in the future I'll use them . They're always friendly and helpful ,LOL I had four storage unit's with them already ,and that should tell you something .
phillip b. | Expérience généraleGreat service, good people and fair price.
Troy B.A great experience. Definitely recommend this business for all your storage needs.
Phillip A. | Expérience généraleVery nice and helpful people.
KENNETH M.Friendly staff. Thanks!
Brian W.The 24/7 drop off is difficult to drop off. If there were some sort of lines for each customer to use, it could help. Everyone was all parked crazy and it was hard to back a trailer
Angelo M.Nice people. Very helpful.
Steven H.The truck that we were told to use had the check engine light on. Didn't seem to be running right. Was not able to really use the truck so just returned the truck.
Chelsie C.We were not given the correct address for drop off. Have email for proof. Were charged for an extra day because of it.
Dylan W.You will see comments in next sections about two issues we had that required road side assistance. If the trailer would have been properly inspected, we may have adverted what led to a delay in our trip and our safety. As well, our pickup location we had to help get the trailer hooked up as the owner was not there and the counter lady had to do it with us. She was very helpful and super nice, but not what we expected.
NICHOLAS A.Very friendly service. Fast rental, no waiting. Very knowledgeable.
THOMAS WAYNE S.Explain the drop off after hours process using the app
Connie R.Great job thank you
jerry H.Stay open a little later They closed at noon on Saturday
MARTIN M.The truck was behind the necks of two trailers and was inconvenient to pull out at pick up. No real issues aside. Truck ran well, handled well and allowed for proper securing of cargo. I would rent a Uhaul from this location again.
Justin A.Very friendly and helpful operator at this location. Explains options well.
Paul Fredrick K.Denise is so kind and helpful. This is a wonder u haul store for all your moving needs. We have always had wonderful service here.
debbie B.Great Service
Raymond M.The Huntsville U-Haul where I picked up my truck was excellent!! Very accommodating friendly personnel!! HOWEVER!!!! Where I dropped off was HORRIBLE!! Will never rent again
teri L.My experience was perfect.
Cassandra C.The people were rude
Diana T.Thank you for your kindness ... The 26 ft UHaul was excellent for us , we had reserved a 20 ft, but actually the 26 ft was the best for our items.
ANN F.Get a friendlier, nicer guy to handle rentals. He did minimally what was required and had an attitude that would cause me to go elsewhere in the future. No people skills, pretty much a jerk!
avis C.Thanks for your help
Pearlie R.Good service excellence equipment
Paul R.The U-Haul pick-up at 2931 State Hwy 19 was absolutely perfect, with everything we needed for our cross country move, all the mechanized equipment, and helpful support. We rented a 15 ft truck and towed an auto transport trailer, and the expert technician taught me how to attach the trailer and helped me load my car onto the auto transport . The truck had no governor (like the old days) and was pleasingly powered for my 1000+ mile trip, hauling our lives across country. Bravo U-Haul! Now if you can just improve the clunky in-house U-Haul software that the technician had to painfully navigate to rent us his equipment....
THOMAS C.The only thing wrong was there was mud on the floor of the driver's side. Not surprising since the lot is not paved. I was also instructed to drop the truck off in Crockett before 10:00am on Sunday but the Crockett location is not open on Sundays. I actually dropped it off on Saturday around 5:30 pm but the drop-off location was already closed at that time.
Daniel A.Excellent service and friendly staff!
Billy K.na
Bill Fick F.na
Bill Fick F.Everything was on point
dennis B.Extra furniture dolly.
dennis B.Nothing They are excellent people
Kellee N.No one there and didn't answer 24 hour phone. It was 1pm on Saturday. 20 $for drop off fee when we did all the pictures was ridiculous
thomas D.add trailer jack
STEPHEN H.Only miscue was That they switched locations on me at last minute.
Paul B.Very kind and flexible manager who really helped us!
Michael F.We dropped equipment in their equipment return lot that was very convenient and able to drop early when they were closed
Jerry G.Only problem we experienced was the remote location - well away from Huntsville.
Chris S.Was going to use an older poorly maintained transporter, which was found inoperable, fortunately a new transporter was dropped off during our hookup and we were able to use the newer just returned transporter. Just luck that we were able to have a working transporter.
Mike B.Drivers door window rattled so bad I had to roll it halfway down because it sounded like it was going to break
Lance O.1st time rental here. Great service, friendly staff
ROB C.It was closed we just put the keys in the drop box
cheryl J.Friendly, professional staff that know the business. Many thanks to Denise and Tom.
Mary M.Trailer leaked water. Damage to items. Will be contacting uhaul insurance to discuss.
Jay B.S.O.
Marvin C.High quality customer service!
Kevin L.Truck was filled with spilled soda mud; one tired was flat another in bad shape; will not go back
helen H.Very friendly and professional staff
Carl M.The lady that checked me in was so helpful & nice. It was a stressful day for me but she definitely made it better
DIJUANA C.I love Mr. Tom and his wife !!
sherry B.Great rental experience! The staff were friendly and more than helpful when it came to hooking up the trailer. They explained how to hook everything up and even jumped in to help me fix my hitch! Will definitely be back in the future!
Tommy B.Excellent help in returning the truck rented in Kerrville, TX
bertha C.Tom was very nice and helpful. Great place to pick up a u haul or any other items to help in a move. Highly recommend this location.
Steve M.Every aspect of this rental was perfect.
peggy P.Service was great
Derick D.Excellent service à la clientèle.
Judi L.Also great staff
Roger P.Just keep doing what you are doing.......... great job!!
Vicki T.We were able to drop off the trailer when they were closed then logged it in for the wrong customer, but the staff on the phone were able to fix that error quickly and get back to me. That made it great!
Diane V.Good people!
Scott T.Easy drop off setup.
Brenda P.