Le client n'a pas laissé de commentaire.Kelly Y. | Expérience générale
Customer Reviews for U Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Huntsville, TX 77320
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 2h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DANA N.
You will see comments in next sections about two issues we had that required road side assistance. If the trailer would have been properly inspected, we may have adverted what led to a delay in our trip and our safety. As well, our pickup location we had to help get the trailer hooked up as the owner was not there and the counter lady had to do it with us. She was very helpful and super nice, but not what we expected.NICHOLAS A.
Very friendly service. Fast rental, no waiting. Very knowledgeable.THOMAS WAYNE S.
Owners were very friendly and helpful. Access to site was very easy.DAVID W. | Expérience générale
Le client n'a pas laissé de commentaire.Valerie C. | Expérience générale
Le client n'a pas laissé de commentaire.Lenny L.
Explain the drop off after hours process using the appConnie R.
Le client n'a pas laissé de commentaire.jerry R.
Great job thank youjerry H.
Stay open a little later They closed at noon on SaturdayMARTIN M.
Le client n'a pas laissé de commentaire.Rick B.
The truck was behind the necks of two trailers and was inconvenient to pull out at pick up. No real issues aside. Truck ran well, handled well and allowed for proper securing of cargo. I would rent a Uhaul from this location again.Justin A.
Le client n'a pas laissé de commentaire.Alejandro C.
Le client n'a pas laissé de commentaire.Edna G.
Very friendly and helpful operator at this location. Explains options well.Paul Fredrick K.
Le client n'a pas laissé de commentaire.Margie T.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.AMY L.
Le client n'a pas laissé de commentaire.Shelby E.
Denise is so kind and helpful. This is a wonder u haul store for all your moving needs. We have always had wonderful service here.debbie B.
Great ServiceRaymond M.
Le client n'a pas laissé de commentaire.Tracy W.
The Huntsville U-Haul where I picked up my truck was excellent!! Very accommodating friendly personnel!! HOWEVER!!!! Where I dropped off was HORRIBLE!! Will never rent againteri L.
Le client n'a pas laissé de commentaire.Lisa W.
My experience was perfect.Cassandra C.
The people were rudeDiana T.
Le client n'a pas laissé de commentaire.Charles K.
Thank you for your kindness ... The 26 ft UHaul was excellent for us , we had reserved a 20 ft, but actually the 26 ft was the best for our items.ANN F.
Get a friendlier, nicer guy to handle rentals. He did minimally what was required and had an attitude that would cause me to go elsewhere in the future. No people skills, pretty much a jerk!avis C.
Thanks for your helpPearlie R.
Good service excellence equipmentPaul R.
The U-Haul pick-up at 2931 State Hwy 19 was absolutely perfect, with everything we needed for our cross country move, all the mechanized equipment, and helpful support. We rented a 15 ft truck and towed an auto transport trailer, and the expert technician taught me how to attach the trailer and helped me load my car onto the auto transport . The truck had no governor (like the old days) and was pleasingly powered for my 1000+ mile trip, hauling our lives across country. Bravo U-Haul! Now if you can just improve the clunky in-house U-Haul software that the technician had to painfully navigate to rent us his equipment....THOMAS C.
The only thing wrong was there was mud on the floor of the driver's side. Not surprising since the lot is not paved. I was also instructed to drop the truck off in Crockett before 10:00am on Sunday but the Crockett location is not open on Sundays. I actually dropped it off on Saturday around 5:30 pm but the drop-off location was already closed at that time.Daniel A.
Excellent service and friendly staff!Billy K.
Le client n'a pas laissé de commentaire.Donette J.
naBill Fick F.
naBill Fick F.
Le client n'a pas laissé de commentaire.CHUCK K.
Le client n'a pas laissé de commentaire.JAKEISHA H.
Everything was on pointdennis B.
Extra furniture dolly.dennis B.
Nothing They are excellent peopleKellee N.
No one there and didn't answer 24 hour phone. It was 1pm on Saturday. 20 $for drop off fee when we did all the pictures was ridiculousthomas D.
add trailer jackSTEPHEN H.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Richard P.
Only miscue was That they switched locations on me at last minute.Paul B.
Very kind and flexible manager who really helped us!Michael F.
We dropped equipment in their equipment return lot that was very convenient and able to drop early when they were closedJerry G.
Le client n'a pas laissé de commentaire.James R.
Only problem we experienced was the remote location - well away from Huntsville.Chris S.
Was going to use an older poorly maintained transporter, which was found inoperable, fortunately a new transporter was dropped off during our hookup and we were able to use the newer just returned transporter. Just luck that we were able to have a working transporter.Mike B.
Drivers door window rattled so bad I had to roll it halfway down because it sounded like it was going to breakLance O.
1st time rental here. Great service, friendly staffROB C.
It was closed we just put the keys in the drop boxcheryl J.
Le client n'a pas laissé de commentaire.richard M.
Friendly, professional staff that know the business. Many thanks to Denise and Tom.Mary M.
Trailer leaked water. Damage to items. Will be contacting uhaul insurance to discuss.Jay B.
Le client n'a pas laissé de commentaire.samuel M.
High quality customer service!Kevin L.
Truck was filled with spilled soda mud; one tired was flat another in bad shape; will not go backhelen H.
Very friendly and professional staffCarl M.
The lady that checked me in was so helpful & nice. It was a stressful day for me but she definitely made it betterDIJUANA C.
Le client n'a pas laissé de commentaire.Mayosha D.
I love Mr. Tom and his wife !!sherry B.
Great rental experience! The staff were friendly and more than helpful when it came to hooking up the trailer. They explained how to hook everything up and even jumped in to help me fix my hitch! Will definitely be back in the future!Tommy B.
Le client n'a pas laissé de commentaire.Mary B.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.MICHAEL G.
Excellent help in returning the truck rented in Kerrville, TXbertha C.
Tom was very nice and helpful. Great place to pick up a u haul or any other items to help in a move. Highly recommend this location.Steve M.
Every aspect of this rental was perfect.peggy P.
Le client n'a pas laissé de commentaire.Joe H.
Service was greatDerick D.
Le client n'a pas laissé de commentaire.Joseph V.
Le client n'a pas laissé de commentaire.Emma G.
Le client n'a pas laissé de commentaire.Stephen S.
Only reason I moved because I got a bigger unit for just a little moreWILLIAM G. | Expérience générale
Excellent service à la clientèle.Judi L.
Le client n'a pas laissé de commentaire.David O.
We were very happy that it was very close to where we had moved too. It was very convenient and very well maintained.BETTY ROSE A. | Expérience générale
Also great staffRoger P.
Le client n'a pas laissé de commentaire.KIM W.
Just keep doing what you are doing.......... great job!!Vicki T.
Le client n'a pas laissé de commentaire.Jim J.
Le client n'a pas laissé de commentaire.Vernon P.
The facility managers are fantastic in all respects. So nice and helpful.KEVIN E. | Expérience générale
Le client n'a pas laissé de commentaire.jeffery J.
We were able to drop off the trailer when they were closed then logged it in for the wrong customer, but the staff on the phone were able to fix that error quickly and get back to me. That made it great!Diane V.
Good people!Scott T.
Wonderful customer service, we will definatley recommend Tom & Denise!!RACHEL W. | Expérience générale
Easy drop off setup.Brenda P.
Le client n'a pas laissé de commentaire.Keith L.
Le client n'a pas laissé de commentaire.david W.
Great customer service!Danny M.
Le client n'a pas laissé de commentaire.john R.
Le client n'a pas laissé de commentaire.Renee P.
Had this u it for 2 years and the people were super friendly.AMY D. | Expérience générale
Le client n'a pas laissé de commentaire.Maron S.
Le client n'a pas laissé de commentaire.BILL K.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.nancy A.
Flawless move, quick check in, truck ready and facing the exit, quick check out, reasonable prices - this is a great location to rent from with experienced, friendly folks who help make moving a breeze - thank you!Lizabeth W.
Fix the software issue that doesn't allow for split payment methods. It took almost 30 minutes to rectify the situation because of the computer system.Maisha C.
Speedy processfredrick D.
Le client n'a pas laissé de commentaire.Shannon C.
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