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tunde A.
Customer Reviews for U Store Bladensburg
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Stop overcharged people
Vincent G.Old face mask was present in the van at pickup . It was then taken out which shows that the van was not sanitized after drop off. And they double charge first just being 10 minutes late .
derrick A.I was charged as if I had the rental for 2 days when in fact it was only 6 hours, I was also under the impression that getting a rental like any other uhaul would be for 24hrs. I was charged for 30miles and only used 18miles, the truck was given to me on a half a tank and the gas was over a half a tank when it was returned. Now I'm awaiting my deposit, so NO I WOULD NOT RECOMMEND ANYONE I KNOW TO USE UHAUL AFTER MY EXPERIENCE!!!
GEORGE P.The location was perfect but several times I had to get a stranger or my daughter to start my vehicle the key just wouldn't turn. This happened on 3 separate times which left us hot & stranded finally I decided to not turn the truck off anymore I wasn't able to complete my move because we ran out of time!
Latonya H.I was charged an additional $30 for gas. I put gas in the truck actually way more than I was told and again I was overcharged.
Monica W.Perhaps, it is the result of dealing with unruly clients. The neighborhood is a bit scruffy. However, the two associates whom I encountered were rude, had no concept of customer service, and seemed to have contempt for their customers. I know that this all seems unlikely, but I assure you that my description is accurate. I have witnesses.
michael M.Uhaul wasn't ready when I needed it, but they already put the reservation discount in the receipt so I was happy.
Jacob S.Excellent service from the staff. Equipment is great, as I've come to expect from UHaul. But the staff were exceptional.
Marc N.Great service, very helpful staff.
Marc N.The employees at the U Store are very professional, courteous,, the young lady explained everything and was very helpful. Thank you ??
Norita A.Store owner locked me outside for an hour while taking my I.D. She was unaware of U-Haul policies and the minimum age requirement to rent a truck. She insisted that I (19) had to be 21 in order to rent. Meanwhile, it was raining outside and I was not permitted to enter the office
Raymond W.Great.
MAXINE M.I was charged for the rental of two trucks with all of the fees associated with renting two trucks and the employees cannot get the bill correct. The location only has one truck.
waynette S.The store was not open when I arrived to pick up the truck.
William D.The customer service was great but I had to wait 45 minutes because the system was slow.
Andre P.Nothing. Employees were very professional and made the experience great
Adam S.The staff that assisted me with my rental were very nice, and very professional.
Francine M.