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Perhaps, it is the result of dealing with unruly clients. The neighborhood is a bit scruffy. However, the two associates whom I encountered were rude, had no concept of customer service, and seemed to have contempt for their customers. I know that this all seems unlikely, but I assure you that my description is accurate. I have witnesses.
Uhaul wasn't ready when I needed it, but they already put the reservation discount in the receipt so I was happy.
Excellent service from the staff. Equipment is great, as I've come to expect from UHaul. But the staff were exceptional.
Great service, very helpful staff.
The employees at the U Store are very professional, courteous,, the young lady explained everything and was very helpful. Thank you ??
Store owner locked me outside for an hour while taking my I.D. She was unaware of U-Haul policies and the minimum age requirement to rent a truck. She insisted that I (19) had to be 21 in order to rent. Meanwhile, it was raining outside and I was not permitted to enter the office
Great.
I was charged for the rental of two trucks with all of the fees associated with renting two trucks and the employees cannot get the bill correct. The location only has one truck.
The store was not open when I arrived to pick up the truck.
The customer service was great but I had to wait 45 minutes because the system was slow.
Nothing. Employees were very professional and made the experience great
The staff that assisted me with my rental were very nice, and very professional.
