Évaluations des clients U Store Brighton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U Store Brighton

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David H. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

George O. le

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This was my first time using the U-Haul app for a truck rental. This did enable me to rent a truck on a Sunday when the office was closed. Fortunately U-Haul consultants were available to help me work through the U-Haul app which is kind of “busy”. Now that I used the app once, it should go smoother next time.

Mark W. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Le client n'a pas laissé de commentaire.

William M. le

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The woman in the office was just a pleasure to deal with very helpful and very nice. (Not sure of her name) . Would definitely go back.

David J. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Keith H. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

David J. le

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More lighting by the truck it would be nice as I dropped off vehicles after dark.

Williamcharles R. le

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Very courteous and helpful employees!

Davidbrian J. le

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Do the moving for me. Hahaha

Chris B. le

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Le client n'a pas laissé de commentaire.

Gary M. le

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Check truck between renters. My truck was missing moving pads.

Mark P. le

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Ashley was very helpful over the phone to explain the process to pick up the truck when the office was not yet going to be open.

Heather L. le

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I can't comment on whether the equipment was well maintained. The truck engine was loud and sounded "strained" most of the time. It needs new wiper blades. As for location, if someone lived in the area they could consider this location. I gave the overall rating because the representative adjusted my bill without my asking. It was greatly appreciated as I didn't fully understand U Haul's pricing model. She was nice about it. Thank you.

Ross R. le

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Great job! Thank you!!

Brenda V. le

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I asked for a 15' box on the truck. However, I was not told that two feet of that was only a couple of feet high over the cab. Therefore, one of the long items we needed to ship would not fit if we closed the back door! I suggest your representative give such crucial information when a potential customer hopes to rent a truck.

TIM D. le

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Our truck should never been rented. It never ran right for our entire trip. It completely stopped outside our destination. After a 3 hour wait for assistance it was towed to a repair facility in which it was determined by U-Haul to not fix it. It had a bad fuel pump, catalytic converter and 2 sensors on the transmission U-Haul decided to tow this to each of our drop off locations. This caused a delay for us by two days. U-Haul was completely uncaring regarding this and actually had the presence to charge us for an extra day. it was your fault not mine, but customer service and road side assistance didn't care. Needless to say I consider that theft and if you think I will give a good mark for the experience you gave me you are absolutely crazy.

Mark C. le

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Great, friendly experience. Would definitely rent here again!

Angela F. le

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Le client n'a pas laissé de commentaire.

Michaelrobert R. le

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Ashley Alman was a joy to work with! There isn’t a negative bone in her! She was courteous, knowledgeable, answered all my questions and made it a great experience!

Jeffreycharles S. le

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Le client n'a pas laissé de commentaire.

Jose U. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Le client n'a pas laissé de commentaire.

Micheal M. le

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We were told you had a 20’ truck when we went to pick up they only had a 26’ truck so it cost us more in gas. Plus the truck only had a little over a quarter tank in it so we had to go fill will gas that cost me more time in labor for 3 guys that helped use move. So over all the cost of extra gas and labor did not make me happy

Frank G. le

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Le client n'a pas laissé de commentaire.

Keli A. le

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Ashely was very helpful with returning the truck and renting a storage unit. Reed was very accommodating when the closing on my mortgage didn’t go as smooth as anticipated. I would highly recommend them.

CHRIS M. le

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Josh was extremely helpful.

travis j. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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easy location