Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This facility was my worst Uhaul storage experience. On move-out I had to pay for an extra cargo can rental because the gate was NOT functional until ~ 5 pm on 3/24/24. On 11 different storage access days, I had difficulty gaining timely access to my unit. Sometimes not at all, sometimes it took excess of 30 minutes. Eventual access required multiple attempts, driving in and out of gate to trouble shoot door access error telling me I wasn't checked in. This facility also had NO gate remote openers available, so this required exiting and re-entering my vehicle in snowy, cold Wisconsin weather. I moved out of this facility and into a different storage facility. An attempt to have the site manager proactively trouble shoot this KNOWN inconvenience and possibly compensate me for the same, lead to him being rude and disrespectful with me, the customer, on the phone. I will recommend Uhaul to someone; But DEFINITELY NOT this 76th & Appleton location.
therease thompson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
tamra gilliland
Évaluation :
5
Great service
SAMUEL KELLER
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alexis Puyleart
Évaluation :
5
Keep up the great work on 76th and Appleton thanks Joe for everything and your great customer service
william mitchell
Évaluation :
5
Le client n'a pas laissé de commentaire.
LARRY MOORE
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARCUS GARNER
Évaluation :
5
The cargo van smelled really bad - it had a wet dog funky smell. The interior was clean but it really stunk. The staff and service were GREAT at this location.
Daniel Krueger
Évaluation :
4
The after hours check-in was a bit complicated and confusing. That could go a little smoother. The website is not really clear on the instructions
Sylvia Foxx
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lashonda Harris
Évaluation :
5
Very nice. Quick and easy experience.
Jenae Randolph
Évaluation :
5
The U-Haul location at 7677 W Appleton Ave Milwaukee WI 53222 was more than helpful in renting the truck I needed for my move. They were fast and efficient with the process of my rental truck. I highly recommend using this location for all U-Haul rentals to future and regular customers.
DEVONTE BONDS
Évaluation :
4
Le client n'a pas laissé de commentaire.
ORETHA BROWN
Évaluation :
4
Le client n'a pas laissé de commentaire.
LINDA ALEXANDER
Évaluation :
5
Le client n'a pas laissé de commentaire.
l c
Évaluation :
5
Le client n'a pas laissé de commentaire.
soraayah carter
Évaluation :
4
Le client n'a pas laissé de commentaire.
Yolanda Smith
Évaluation :
4
Le client n'a pas laissé de commentaire.
Peter Truttschel
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamiko Holmes
Évaluation :
5
Le client n'a pas laissé de commentaire.
phil sims
Évaluation :
5
You awesome
ESTHER WILLIAMS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bernitha Gildart
Évaluation :
5
Le client n'a pas laissé de commentaire.
miyunique washington
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rebecca Adams
|
Expérience générale
Évaluation :
4
The assistant manager fixed my issues immediately and provided awesome customer service. I was extremely satisfied
Robin Ware
Évaluation :
3
Le client n'a pas laissé de commentaire.
morgana mathew
Évaluation :
4
Le client n'a pas laissé de commentaire.
RASHID ALI
Évaluation :
5
Very lovely crew
Lashonda Reedy
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARC BARUTI
Évaluation :
5
Satisfied, when I needed assistance someone was there. Thanks
Georgia Phillips
Évaluation :
5
Le client n'a pas laissé de commentaire.
lyniyah wilder
Évaluation :
3
Le client n'a pas laissé de commentaire.
Serena Simmons
Évaluation :
5
All was great, from first call, to easy scheduling, to rapid check-out, to rapid check-in!
Russell Watson
Évaluation :
3
A/C inoperable, the roller door need to be inspected and greased with PB blaster due to the rust. Suspension felt like it needed some work while driving. The truck pulled to the right.
Shonekqa Green
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul Davis
Évaluation :
2
I haven’t received my refund yet
Trina Barksdale
Évaluation :
4
Le client n'a pas laissé de commentaire.
jessica massey
Évaluation :
4
Le client n'a pas laissé de commentaire.
COURTNEY MAYS
Évaluation :
4
I have no complaints actually. The U Haul Tire Pressure light was on regarding air pressure. That should be done by the staff, not the customer.
wandala calhoun
Évaluation :
5
The customer service was good and the lady at the desk was able to get me a truck right away, even though my reservation was for the next day. I don't remember her name, but I really appreciate her for helping me. Merci.
China Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Greory Revson
Évaluation :
5
Staff was very friendly and initially helpful, Michael Scott was great, so was the other gentleman working 2/20/24. I wasn't thrilled with the trailer because there was so much dirt and sand stuck in the front slides for the straps and they were terribly greasy and oily, made getting them positioned properly a pain because I had to chip out the rail junk. Was also disappointed that my 7 to 5 pin adapter was lost in the 20 mile drive. Mr. Scott hooked it all up to my truck and must not have pushed it in far enough to lock it and it fell off in the drive and was lost. The guys were great, the equipment worked ok but the overall was somewhat disappointing. Mr. Scott should have offered to replace my adapter that he didn't secure.
mike frost
Évaluation :
5
Friendly people to talk with. Things was good
james grandy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kadeejah Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Letha Mcafee
Évaluation :
5
Joe and Tony were very helpful. I always get in and out. The only concern is for the person checking vehicles is to mark the gas hand on the correct notch. It my job to make sure the paper and the gas hand in the truck matches but it's not my job to make sure the truck is marked correctly before setting it up for rental. It can be a little time consuming when trying to make the corrections.
Kimberly Ramsey
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lori Smith
Évaluation :
5
Excellent emplacement!
Erica Wilson
Évaluation :
5
The staff was excellent and very customer focused.
Darryl Winston
Évaluation :
4
If someone is not sure of the size, ask if they would like a walk through first.
BARBARA MOSS
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVEN THOMAS
Évaluation :
4
Busy location but everyone was helpful and cheery had great attitudes.
Martina Santana
Évaluation :
5
Nothing for me
KAREN JACKSON
Évaluation :
1
I had to leave furniture because of mice dropping.
erick lawson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Agee
Évaluation :
5
Le client n'a pas laissé de commentaire.
patrick neal
Évaluation :
4
The one rental I used had the engine light on and another light was on but other than that everything went fine it's still drove good didn't give us no problems but I was worried about the engine light
cherokee smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
donnell taylor
Évaluation :
5
Got the truck and had to put gas in it. Seems to me as huge as U-Haul is they would have gas pumps at their stores. Also the way they ask these questions is to assure they get good reviews. WHAT I DON'T APPRECIATE IS THEY TAKE THE SECURITY DEPOSIT FROM YOU RIGHT AWAY, BUT IT TAKES THEM 3-10 BUSINESS DAYS TO RETURN THE MONEY TO OUR CARDS. WHAT THEY SHOULD DO IS PUT THE MONEY ON HOLD UNTIL WE RETURN THE VEHICLE and WHEN IT (VEHICLE RENTED) CLEARS INSPECTION THEY RELEASE THE MONEY RIGHT BACK TO OUR ACCOUNTS IMMEDIATELY. THEY DON'T WAIT 3-10 BUSINESS DAYS TO GET THE MONEY, WHY SHOULD I HAVE TO WAIT THAT LONG FOR IT TO BE RETURNED?!!?
Cheryl Grant
Évaluation :
3
Le client n'a pas laissé de commentaire.
Carmen Grady
Évaluation :
5
During winter tell people they need to bring snow brush scraper cause not in truck.
mary helmle
Évaluation :
5
N/A. They were very helpful and accommodating! Sam was quick and efficient and did a great job!!!
Robert Tolle
Évaluation :
3
Exterior the windows should've been defrosted as a courtesy to the customer. Interior was nasty and unkempt.
Brigette Johnson
Évaluation :
4
Le client n'a pas laissé de commentaire.
THOMAS PRESCOTT
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donte Walker-Hendree
Évaluation :
5
Le client n'a pas laissé de commentaire.
micheal staten
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Lutzen
Évaluation :
5
Give bonuses for such Courteous staff members on Appelton . 😊
rena west
Évaluation :
5
Do for them what you've done for me great service, employees were exceptionally kind pass it on.
THOMAS PRESCOTT
Évaluation :
5
Le client n'a pas laissé de commentaire.
ZEMON HAYES
|
Premières impressions
Évaluation :
5
Keep up the good work!!! You're doing Great
Lashonda Harris
Évaluation :
4
Just to recommend a little something for each storage if you get some tomcat poison and put in there or have the people that's leasing the storage to buy some and put it in there before they put their furniture in there It will keep rotten out of the storage. Thank you. Have a wonderful day.
jacquelyn burrell
|
Expérience générale
Évaluation :
4
Your staff was very helpful. Knowledgeable had a good experience.
LARRY MOORE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
kesha walker
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Joshua Ampe
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arisai Melendez Berrios
Évaluation :
2
Headlights were dangerously dim. Bad exhaust leak or sticky llifter
William Morales
Évaluation :
4
Le client n'a pas laissé de commentaire.
Theresa Anthony
Évaluation :
5
Le client n'a pas laissé de commentaire.
joshua cotton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wanda Booker
Évaluation :
5
Van was very helpful today and got me out of there quick. I appreciates his customer service; he's very patient.
Kimberly Ramsey
Évaluation :
1
When I came to rent my truck, my truck was all the way on E and I asked for another truck and they said I had to take the one that they gave me and that I had to put gas back in it or I will be charged for it, and the trucks are already supposed to be at a certain mileage They are very unprofessional. They need new management.
latoya ashford
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alicia Harris
Évaluation :
5
The gentlemen that assisted me today was very pleasant and respectful. He helped me understand everything I needed to know !
Kamerin Carter
Évaluation :
4
They still need to make more room for entrance, I couldn't get into the lot because other customers would block the entrance, also too many uhaul trucks blocking the gate entrance to the storage units. I was blocked twice, wasting about 25 minutes for customers to move and get access to the gate due to customer car/truck blockage! Other than that customer service great! I appreciated their help!
MELISSA HARRIS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
vivee rimmer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tony Starks
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chaqeta Fisher
Évaluation :
5
Great work is being concerned, thanks guys
darryl ward
Évaluation :
3
I was told that my truck rental was for 24 hours however, I was charged $20 over for a five hour rental
Brigette Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
cassandra flowers
Évaluation :
5
Le client n'a pas laissé de commentaire.
darrell lane
Évaluation :
4
Le client n'a pas laissé de commentaire.
Veronica Ardd
Évaluation :
5
nothing i always come to this location never had any problems or issues
Nickey Lieblein
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janie Marlow
Évaluation :
5
The guy who attended to me was very nice.
adebowale adeleke
Évaluation :
5
Great customer service and great customer support. I would recommend this location.
Kimberly Ramsey
Évaluation :
3
Le client n'a pas laissé de commentaire.
Shaquila Thomas
Évaluation :
5
The U-haul I got had an unpleasant smell. Maybe add some kind of odor remover next time? Other then that, extremely positive.
Jhong Lao
Évaluation :
5
I appreciate UHaul. They are always expressing the warmest of hospitality, they care about how they serve the customer's they will always keep me coming back, because they care.
Ramona Mitchell
Évaluation :
5
Nothing you all are always on time with Great customer support
charkila harrison
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kewon WHITMORE
Évaluation :
5
Le client n'a pas laissé de commentaire.
antonio vaughns
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ernest Flowers
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lorenzo Reed
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JONATHAN PERRY
|
Premières impressions
Évaluation :
1
10/10 would not recommend
Jasmine Lee
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Boddie
|
Expérience générale
Évaluation :
5
I will look forward to moving some boxes 📦 in on Monday 8/7/ 23 o.k. I'II see ya then o.k.
ramona mitchell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrice Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chastity Adams
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Mary Foreman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHERRY CARSON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARSHALL NEWBLE
|
Expérience générale
Évaluation :
4
Helpful
Donnell Luckie
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Walter Mcmurry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN CLARK
|
Expérience générale
Évaluation :
1
Rats got in my leather couch it was rat feces, and urine on the inside of my couch. And there were nothing that you guys did about it. I lost my couch to rats!
Chantelle Croson
|
Expérience générale
Évaluation :
5
Staff was very friendly and very helpful
AMANDA ELLIS
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Raynejakell Tulloch
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raynejakell Tulloch
|
Premières impressions
Évaluation :
5
Joe was welcoming, also professional and will be missed. Thank you U- Haul ! Thank you Joe !
Shanika Hobbs
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry Bellinger
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
JANIKA BARNES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael McKennis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samuel Davis
|
Premières impressions
Évaluation :
5
The experience was great & the service was always exceptional
BERNADINE COSEY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LUCY DAVIS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
jeffery haywood
|
Premières impressions
Évaluation :
5
Joe (supervisor) was the best.y only suggest is getting better ways to eliminate the rats
KENNETTA BANYARD
|
Expérience générale
Évaluation :
5
The management and shaff in my opinion on Appleton in Milwaukee is the best in the city of Milwaukee. Very helpful and caring at all times, yes indeed I highly Recommen family and friends! The manager runs a very professional business for the community.
Gerald Baldwin
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Maria abdalla
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen Harris
|
Expérience générale
Évaluation :
5
Love this location
tawana lynch
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol Holt
|
Premières impressions
Évaluation :
5
Nice and polite
Stephanie Bender
|
Expérience générale
Évaluation :
5
The staff are so friendly. They understand the stress of moving, so they go out of there way to make your storage experience easy.
Candi McDowell
|
Expérience générale
Évaluation :
5
Joe was very helpful, and professional. Always on-site and ready to assist myself, and other customers with Uhaul products, and concerns.
Drapondra Flagg
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Evan Burton
|
Expérience générale
Évaluation :
5
The manager of the facility he was really great with working with me
SHEILA PRICE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Evan Burton
|
Premières impressions
Évaluation :
2
Scammers on insurance claim for Rep west the person who they send out don't come and lie and say they came to inspect and I had to settle for a lower payment when I had $5000 worth of coverage also I told Joe about rodents n smell from storage in front of mine bugs crawling out their storage smell was so bad you can smell outside before you enter storage and Joe knows that when he rented me the storage wouldn't let me use free storage certificate gave me run around also when I filed claim they lied stating I said it rained in storage so I couldn't get my amount of $5000 now I couldn't rent a truck 2times giving me a print out stating call Rep west insurance I call them they transfer me to some lady her voicemail states if you have a hold that's that
Angela Drake
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
stanley mangum
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chantell Lee
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
CHARLOTTE SCOTT
|
Expérience générale
Évaluation :
5
Your manager was outstanding and helping me with picking the Right storage unit and he also was very courteous and outstanding I would recommend anyone to use you guys facility and your manager did an excellent job DFayne.
Danny Fayne
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DELORES NEAL
|
Expérience générale
Évaluation :
5
The young lady was very helpful & respectfully
Kathryn Grant
|
Premières impressions
Évaluation :
5
Mr Joe and staff were respectful and courageous at all times..
STEPHANIE BENDER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mattie Lee
|
Expérience générale
Évaluation :
5
The manager Joseph is very helpful and professional.
BRANDON HARRIS
|
Expérience générale
Évaluation :
3
Hours are not convenient
TYSON RANDOLPH
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mechelle Autman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Freda Denson
|
Expérience générale
Évaluation :
3
Staff was always friendly and helpful on the phone or walk-in
Lillie Dorsey
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert Barnes
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Calandra Houston
|
Expérience générale
Évaluation :
3
Très bien
barbra newberry
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brenda Langston
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAKESHA WARD
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
AQUILUS MARSHALL
|
Premières impressions
Évaluation :
5
Merci
Valequez Livingston
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mattie Lee
|
Premières impressions
Évaluation :
5
There is an location I had my car stored at on Good hope road in Milwaukee. I wasn't pleased with the location had to move my car because location isn't secure.
Tyrone Bates
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
precious kearney
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tiesha Jordan
|
Expérience générale
Évaluation :
5
Joseph Lindl was very helpful and knowledgeable with the move in!!!
MAKURRA WAKEFIELD
|
Premières impressions
Évaluation :
5
The only thing I will suggest is that once a person check in that they don’t have to keep using they key to check in and out because that can be frustrating when you moving things so that’s something that should change
ROCHELLE PARKER
|
Expérience générale
Évaluation :
1
I moved my stuff out of storage early due to the incompetent employee's and a mice infestation problem. There were mice crawling on and in my boxes when I went in. I took video of all the mouse feces.
Dawn Brooks
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
La Monte Harris
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ernest Flowers
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lillie Dorsey
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Dawn Brooks
|
Premières impressions
Évaluation :
4
Only con, storage is a little expensive.
Maria abdalla
|
Premières impressions
Évaluation :
5
Everyone was nice polite and respectful and friendly
STEPHANIE BENDER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittnee Cooper
|
Expérience générale
Évaluation :
5
The two gentlemen, Samuel and I forgot the other man's name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.
Mechelle Autman
|
Premières impressions
Évaluation :
4
Price a little high...
alice kincaid
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gladys Berry
|
Expérience générale
Évaluation :
5
Very good and well use again if I have too
Shundra Jones
|
Expérience générale
Évaluation :
5
Great job.
Diamond McFarland
|
Premières impressions
Évaluation :
5
No complaints love the service and i would recommend to friends and family
PEDRO RIVERA ORTIZ
|
Expérience générale
Évaluation :
5
Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore
Antay Moore
|
Expérience générale
Évaluation :
5
The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question
SHERVILLE PARKER
|
Expérience générale
Évaluation :
5
No problems at all
Staff friendly and knowledgeable
barbra newberry
|
Premières impressions
Évaluation :
4
Uhaul online service is the way to go!!
Theresa Brown
|
Premières impressions
Évaluation :
5
The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .
Asia Wilks
|
Expérience générale
Évaluation :
5
The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star
Nicaeli Hernandez
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Vivian Hughey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Glenn
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmine Mcneal
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Expérience générale
Évaluation :
5
Thank you so much for helping me with my move you are greatly appreciated.
Denise Stewart
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Expérience générale
Évaluation :
5
Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!
Davon Moore
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tim Virgil
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Premières impressions
Évaluation :
5
The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.
Denise Moffitt
|
Premières impressions
Évaluation :
5
I was very satisfied with customer service property and convenience
Glenda Dotson
|
Expérience générale
Évaluation :
5
Very good service
Leonard Moye
|
Expérience générale
Évaluation :
4
Good customer service
Tiffany Jones
|
Premières impressions
Évaluation :
5
I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.
Gladys Berry
|
Premières impressions
Évaluation :
5
Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.
Kathleen Franke
|
Expérience générale
Évaluation :
5
Great service the morning manager team was awesome
regina hardman
|
Expérience générale
Évaluation :
5
They where very helpful
Sheena Ellis
|
Premières impressions
Évaluation :
5
Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job
regina hardman
|
Premières impressions
Évaluation :
5
Very friendly and nice overall excellent
STEPHANIE HENRY
|
Expérience générale
Évaluation :
5
Good job
Ashley Becht
|
Expérience générale
Évaluation :
2
They were giving me a hard time about gettin my deposit back because they didn't explain the return we didn't even get anyone to show us where our truck was we had to figure it out. Very rude!
sharrieff pope
|
Expérience générale
Évaluation :
3
Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.
Marika McGhee
|
Expérience générale
Évaluation :
5
Both ladies were very helpful and professional to talk with
Senethea Turner
|
Premières impressions
Évaluation :
5
The manager was very understanding and helpful i loved my experience
IESHA MORGAN
|
Premières impressions
Évaluation :
5
I would use the u-haul again.
Tanya Endisch
|
Expérience générale
Évaluation :
4
I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.
Damon James
|
Expérience générale
Évaluation :
3
The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.
Tia JETER
|
Expérience générale
Évaluation :
1
I was charged for an appliance dolly and was given a utility dolly.
natasha walker
|
Réservation
Évaluation :
1
Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.
Feryl Woods
|
Réservation
Évaluation :
2
My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.
Peter Christensen
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Expérience générale
Évaluation :
3
I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.
Lisa Grant
|
Réservation
Évaluation :
5
continue to keep up the awesome customer service my experience was wonderful I was served with a smile
Doris Mcdonald
|
Expérience générale
Évaluation :
5
My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.
MONICA LANDRUM
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.