Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The person at counter this morning wasd friendly and welcoming and efficient. The vehicle was clean and ready to go. On the return I was checked in promptly, given a receipt and on my way. Appreciate being able to leave my vehicle securely parked.
DELORIS BALL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cequel Knolton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Smith
Évaluation :
4
Le client n'a pas laissé de commentaire.
NIKITA HYCHE
|
Expérience générale
Évaluation :
3
Truck needed an alignment and store was understaffed.
Jovon Franklin
Évaluation :
2
Le client n'a pas laissé de commentaire.
Ronald Armour
Évaluation :
5
I thank everyone for being patient with me and the way I made my payments also I was very thankful that you all maintained the place without having the rats or mice running over my things …very appreciative
Mary Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dante DiMenichi
Évaluation :
5
Le client n'a pas laissé de commentaire.
randy fuller
Évaluation :
5
It was great I was able to get most of my stuff moved. Ended up going into labor during the move and had to send someone to return the truck. Sorry.
Lashunda Walker
Évaluation :
5
Personnel were very nice and helpful
Katherine Bond
Évaluation :
5
Good stuff..
Cedric Ruffin
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHNNY LUNDY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dasha Price
Évaluation :
5
Le client n'a pas laissé de commentaire.
Major George
Évaluation :
5
Friendly and helpful staff.
Charolett Penerton
Évaluation :
4
Le client n'a pas laissé de commentaire.
David Simpson
Évaluation :
5
All went well.
Joseph Vernot
Évaluation :
5
Le client n'a pas laissé de commentaire.
BILLY AVANT
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lavardo Barranco
Évaluation :
1
I arrived at 4360 Covington Hwy and was not able to pick the truck from there. After speaking with Uhaul Support they said the app gave the wrong address and sent to a different location. FIX your stupid APP!
Sabrina Barnett
Évaluation :
5
Le client n'a pas laissé de commentaire.
DWAYNE RAMDEEN
Évaluation :
4
The location was great but that was the worse truck I've ever rented. It was about to cut off, need front end alignment,change oil light on, and the back wouldn't close once we opened it. But overall this location usually do good.
Ebony Bandy
Évaluation :
1
Totally disappointed, over charged, lied to in my face. The tech outside was very good and very helpful, but customer service agent was terrible. She made me wait for 3 hours while she helped other customers and talked to her GM. Not to mention I texted the GM and got a response the next night in which he apologized for responding so late, and said he would call me the next day, and I still have not heard from him since.... Terrible customer service from the head down...Very, very disappointing.
Jerel Rush
Évaluation :
4
Le client n'a pas laissé de commentaire.
Patricia Fletcher
Évaluation :
5
Great management team!
Dante DiMenichi
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany Kirby
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcus Suttle
Évaluation :
5
Le client n'a pas laissé de commentaire.
LeAnn Powell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sharon Horton
Évaluation :
2
Staff was abrupt and short. I had to wait 30 minutes to get out of the gate.
LISA WILSON
|
Expérience générale
Évaluation :
4
The U-Haul we rented had a leak in the body and it was raining, we did not know there was a leak until we were unloading. A lot of our boxes and items are now water damaged.
Keena Blythe
Évaluation :
5
Thank you JB and the staff also your manager you all are a great crew I use your location when I need to move and rent a truck and you all are such great people this is why I pass other locations just to come to you.
Ralph Harris
Évaluation :
1
I had a major gas leak that could have been deadly and this lead to a delay with moving and I'm yet to hear from the manager, 1 week later.
Guylaine Dwarcia
Évaluation :
5
Le client n'a pas laissé de commentaire.
GEREBIA Lee
Évaluation :
5
Le client n'a pas laissé de commentaire.
GREGORY DIXON
Évaluation :
5
Put the accurate amount of gas when checking the vehicles, especially when the trucks are given to the customer passed empty and they put gas in the vehicle and still get told they returned it on empty and they took pictures to prove it was returned with gas that wasn't originally in it.
Teresa Blount
Évaluation :
5
Le client n'a pas laissé de commentaire.
wendell hampton
Évaluation :
5
Excellent service à la clientèle
Dante DiMenichi
Évaluation :
5
Mr O Tasia and the yard crew treated me with fast personalized and efficient service. I'd recommend this location to friends and family!
MARC LEWIS
Évaluation :
5
The truck I rented the sun visor was broken and it fell over my view almost causing accident things like that need to be taken care of before you rent a truck out other than that everything else was pretty good.
darryl dunn
Évaluation :
1
Le client n'a pas laissé de commentaire.
Robert Ferguson
Évaluation :
3
Have chairs for the elderly that comes in. Would be nice
cassandra hall
Évaluation :
5
maybe get a bigger parking lot?
David Lopez
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOYCE DAVIS
Évaluation :
5
My GO TO U-Haul. The staff is professional and good people and the trucks are always clean. Pick up and drop off is always easy. 10 out of 10!
Adriana Lewis
Évaluation :
4
Le client n'a pas laissé de commentaire.
Crystal Hammond
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Ariane Anderson
Évaluation :
5
The employees where polite and professional.
kenneth middlebrooks
Évaluation :
5
The staff was very friendly and welcoming when I arrived. The woman at the desk was professional and well spoken. When I returned the equipment the process was smooth and fast.
Fereshia Harper
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeff Gwinn
Évaluation :
5
Excellent service à la clientèle.
APRIEL JESSUP
Évaluation :
2
Le client n'a pas laissé de commentaire.
JASMINE THOMAS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey Campbell
Évaluation :
1
Just making sure there’s a THOROUGH inspection of vehicles.
Silver Cobb
Évaluation :
5
Le client n'a pas laissé de commentaire.
Travis Chambers
Évaluation :
5
Le client n'a pas laissé de commentaire.
glenn carter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittney Bradley
Évaluation :
5
Very friendly and helpful professional
DAWIT HUSSEIN
Évaluation :
3
I was okay until my storage got totally destroyed by rats and raccoons. I was forced to throw everything away as I'm on my way out of town for a year; and the staff was VERY rude about me using their dumpster on site. B n I had no way to transport trash because I had planned on keeping my unit, that I've had for 7 years.
AUDREY CANTY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Priscilla Freeman
|
Expérience générale
Évaluation :
5
Continue your great customer service. Thank you!
Keith Collins
Évaluation :
5
The wait time for service/pick up, could really be improved. TOOOOOOOOO SLOOOOOOWWW!!!!.
CYNTHIA HUNTER
Évaluation :
5
The guys at this location was very very nice and attentive and I was from Florida good service
kevin ballard
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATRICK SMITH
Évaluation :
5
Great service!
Dante DiMenichi
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessie Reaves
Évaluation :
4
Le client n'a pas laissé de commentaire.
Xavier hooks
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dante DiMenichi
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Hamilton
Évaluation :
3
My unit it's very damp inside a lot of my items had to be trashed. Especially my work uniforms.
Keith Best
|
Premières impressions
Évaluation :
1
Soooo fuck dumb
Ava Killian
Évaluation :
5
Le client n'a pas laissé de commentaire.
Demarcus Williams
Évaluation :
4
it was no gas in the truck and the check engine light was on and the brakes were squeaking
marian reid
Évaluation :
4
Make sure the truck will start. I was not told I needed to turn steering collar to the left for truck to start. Please check to see if trucks eotk properly without doing extra stuff.
Margaret green
Évaluation :
5
Hire more help
Janice Champion
Évaluation :
5
Le client n'a pas laissé de commentaire.
Meisha Ursin
Évaluation :
5
My name is Lorenzo Moore and I used 3035 and it were the eeperince that I had with U HAUL Thank again.CHEF
Lorenzo Moore
Évaluation :
3
Pick up was great. Drop off return we had a little problem.
Karen Land
Évaluation :
5
Always good to see a minority-run franchise offer prompt professional and courteous customer service.
Frederick Ball
Évaluation :
3
The verification process was excessive. And i know its procedures but that is the branch not the company. Management should fix that
REGINALD DENNERY
Évaluation :
5
Very customer friendly respectful
Reginald Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
KATHERINE DEAN
Évaluation :
3
Lower mileage cost
Natasha Latner
Évaluation :
5
Okeshi the General Manager was wonderful.
Jynell Lewis
Évaluation :
4
Check the brakes
Mahmood Bakhoum
Évaluation :
5
Le client n'a pas laissé de commentaire.
Travis Banks
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Gooden Jr.
|
Premières impressions
Évaluation :
5
Respectfully and manner
Joseph Gooden
Évaluation :
4
Everything was good. CS was very helpful. The person who checked out the truck was very polite.
JOSELYN ONeil
Évaluation :
5
The lady that checked me in(very long locks) was outstanding
Very helpful
I will rent again
norbit rhymer
Évaluation :
5
The service was phenomenal, the entire staff was very friendly and prompt to the service that was required.
Michelle Smith
Évaluation :
5
Service is perfect for me so far
ELIAS NASSER
Évaluation :
5
Was a most pleasurable experience. Easy to order by phone. Very pleasant personnel at arrival to pick up cargo van, and, very pleasant in checking back. Was impressed with how efficient and thorough they were from scheduling the rental and finally completing it in returning the vehicle. If any further rental needs, I definitely will come back to this facility to do so.
Tom Ostioski
Évaluation :
3
The truck I had was slightly dilapidated, had things wrong with it mechanically. I requested a dolly, a regular one and they did not have one on site. Only appliance dollies, which I did not need or want.
JUAN MITCHELL
Évaluation :
5
I've always had great service from this location. Excellent customer service and very efficient
Esther Wooley
Évaluation :
2
The gas needle on the vehicle did not work. This caused me to overfill the tank with an overage of about $55. I was very dissatisfied about this. The experience could have been better.
Payton Ashe
Évaluation :
5
It was good but your staff could be more focus
Pamela Lemon
Évaluation :
3
Le client n'a pas laissé de commentaire.
NATHANIEL CLAY
Évaluation :
5
Prompt, excellent and professional service!
John Jennings
Évaluation :
5
Le client n'a pas laissé de commentaire.
kenneth holmes
Évaluation :
3
Process was fine. Trucks could use some maintenance. First truck had heat issues but was corrected quickly. Second truck wasn't swept out and front end shaked. I would recommend and rent again from the location because of the customer service.
James Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tameka Mitchell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
victor Whitening
Évaluation :
5
Great service!
Dante DiMenichi
Évaluation :
5
Le client n'a pas laissé de commentaire.
francess malik
Évaluation :
5
Le client n'a pas laissé de commentaire.
LEOLA AMY
Évaluation :
2
The truck was clean but the maintenance of the truck was horrible! I felt like I was given the worst truck to use when it should've been parked or in a shop I told employees about it. I gave a 2 star because the employees on morning shift was helpful other then that it would've been a 1 star
Shanteria Rhodes
Évaluation :
5
Excellent
llorenzon moore
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon Guthrie
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ZACHARY RUFF
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tameka Mitchell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
LYNETTE GIBSON KENDRICK
|
Premières impressions
Évaluation :
5
The staff was friendly and professional.
Chester DuBose
|
Expérience générale
Évaluation :
3
Everything was ok ,except for the fact that there was a leak that damaged my stuff
Andre Johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
VENICA JAMES
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRITTNEY WHITE
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
catherine slappey
|
Premières impressions
Évaluation :
5
The store manager is ALWAYS amazing and very knowledgeable about the facility.
kecia davis
|
Premières impressions
Évaluation :
4
The manager was very helpful and courteous.
Deborah Smith
|
Premières impressions
Évaluation :
5
Every single representative in the office is extremely helpful!! It's honestly becoming rare where you get people who go above and beyond for the customers but this location has that on lock!! Everyone is knowledgeable of the companies products and policies and they truly run a great store. I've seen them handle adverse and difficult customers and still remain professional and that's what stands out to me. I appreciate this location!!
Jasmine Phillips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lea Taylor
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jajuan Watson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ravyn June
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Kwanesha Shepard
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chester DuBose
|
Premières impressions
Évaluation :
5
Na
Linda Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latolya Cohen
|
Expérience générale
Évaluation :
5
Loved working with Okeshi and his team. I always felt valued as a customer and they made sure to always extend good service. The place is clean and easily accessible. Grateful for the opportunity to store our things at this location and will definitely recommend to friends.
Shantrell Langlois
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittany Williams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shanice Smith
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dorcia Brown
|
Expérience générale
Évaluation :
5
Great team, excellent service
John Wilkinson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
chaleece peggues
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lea Taylor
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANISHA WILLIAMS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Walter Cabassa
|
Expérience générale
Évaluation :
5
Store Manager. Awesome person ,store knowledge a plus.
Magalene Maxis
|
Premières impressions
Évaluation :
4
The people are nice made sure I got what I was looking for
Vonche Rogers
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latoya Mount
|
Expérience générale
Évaluation :
5
Staff understood my needs
Rahab Williams
|
Premières impressions
Évaluation :
3
i paid a whole month for the use of five days. I feel it should be refunded,
Annette Jackson
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Danielle Salam
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
frederica broadney
|
Premières impressions
Évaluation :
4
The store manager is nasty trust me I will be moving my stuff real soon
llorenzon moore
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shamar Wheaton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
tiffany buckley
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Myrlande Dorval
|
Premières impressions
Évaluation :
5
Excellent and the staff is very friendly and helpful
GLORIA EDWARDS
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Shamar Wheaton
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shanise Johnson
|
Expérience générale
Évaluation :
1
The on-site manager is disrespectful and not professional start talking about pulling out girls and cursing
MESA ZEIGLER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jquan mcmillian
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
janice Gunn
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marvel Carraway
|
Expérience générale
Évaluation :
5
The service was accommodating and informative about what my responsibilities as the renter of the storage unit. I'm actually happy that I was referred to this location instead of the original location I had selected.
Eric Dunn
|
Premières impressions
Évaluation :
2
People in the office was really really rude and I am I hope to never do this again
Joya Smith
|
Expérience générale
Évaluation :
1
In ability to contact location via phone.
Ben Cunningham
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marneah Settles
|
Premières impressions
Évaluation :
5
Employee helpful in helping me decide on what in the storage unit best suit my needs. And choosing the type of truck. Staff is very friendly. The site is clean. I feel safe in going to my unit.
Ethlyn Collier
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
tiffany kay
|
Expérience générale
Évaluation :
4
Extremely awesome service from the whole staff. Including update storage payment from the friendly woman receptionist. Again thank you for a wonderful service!!!!
Shawna Tolbert
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRACY WILLIAMS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
TERRANCE BENNETT
|
Expérience générale
Évaluation :
5
Very friendly staff rate 100 %
Kidane Tesfai
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hector Gomez
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Christine Hameed
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
NAKEITTA WARD
|
Premières impressions
Évaluation :
5
Bien
Anthony Reed
|
Expérience générale
Évaluation :
5
They are awesome on Covington hwy nice and friendly
camelia green
|
Expérience générale
Évaluation :
5
Duane and his staff are awesome! My move-in process was extremely easy and I will definitely recommend this location to others.
Shanice Smith
|
Premières impressions
Évaluation :
5
The gentlemen working on the day I went were awesome to work with!!
Joanne Rogers
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zanetta Curry
|
Expérience générale
Évaluation :
5
The manager was the best
INGRID RICHARDSON
|
Premières impressions
Évaluation :
5
But if they take the lock off your storage unit you shouldn’t have to pay for it or if you have to pay for that should give the lock do you free
Linda Brown
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zakesia Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRACY WILLIAMS
|
Premières impressions
Évaluation :
5
Extended hours for Access to storage
Jermaine Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Miguel Robinson
|
Expérience générale
Évaluation :
5
Ce n'est rien
Barbara Cooper
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
ASHLEY BUSH
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erica Freeman
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Diana Barber
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen Kemp
|
Expérience générale
Évaluation :
5
Customer service was amazing. Transactions was smooth and easy.
KASHYRA THORNTON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emma Heard
|
Premières impressions
Évaluation :
5
Great Staff!!!!!
FAITH BROWN
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Ben Cunningham
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Courtney Wall
|
Expérience générale
Évaluation :
5
Duane and his staff are the best and have always given me the best customer service. They are responsive and natural problem solvers whenever I need their help. Most Recommended U-Haul!
Milton Blakley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ariane Durham
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CRYSTAL HENRY
|
Expérience générale
Évaluation :
5
Okeshi mainly provided me services and was exceptional in assisting me every time he did help.
SHARQUNDRA ADAMS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Williams
|
Premières impressions
Évaluation :
2
The storage u it says for 1 bedroom and half of my stuff did not fit
Trevis L Johnson
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurice King
|
Expérience générale
Évaluation :
1
U Haul is giving out false information just to secure sales.
Theresa Sanders
|
Expérience générale
Évaluation :
3
I had roaches in all of my boxes they was awful I am so disappointed in that storage place. That's my first time going through this experience.
Tatiana Pitts
|
Expérience générale
Évaluation :
5
Rate was great for what I needed to move & got a storage included for free.
JAMILA GRAY
|
Premières impressions
Évaluation :
5
Employees were very helpful and nice.
LINDA CHESTER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachel Thomas
|
Expérience générale
Évaluation :
2
Poor customer service. I reserved storage unit weeks in advance with a credit card on file. When I got to the storage facility, the unit I requested was not available which cause me to have to take the next size unit at a higher cost. Rep said take it or leave it. How can I leave it if I had a moving company moving my property. No consideration what so ever. I would not recommend anyone to this location or to uhaul if this is the service you render to customers. If you reserve a unit that unit should be held if credit card is on hold to reserve it. They were not trying to resolve the issue. I have this unit, take it or leave it.
debra wilson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jermaine Smith
|
Premières impressions
Évaluation :
5
Very clean, excellent customer service! I would definitely recommend this facility
cassandra campbell
|
Expérience générale
Évaluation :
3
They gave me a Unit where someone belongs was still in the unit but the lock was cut off unit was not clear out. Staff needs to do better and check things out before moving forward also staff was eating at front desk very unprofessional.
Andrea Brown
|
Premières impressions
Évaluation :
5
The young lady at the front desk was very knowledgeable and helpful. She should be considered for management.
Rachel Thomas
|
Premières impressions
Évaluation :
4
We kept our storage unit about 3 years and had no issues. It was more expensive than we thought it would be though.
Kristie Rogers
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Abdella Shukralla
|
Expérience générale
Évaluation :
5
Great customer service especially from Okeshi and staff!
Marlene Fineley
|
Expérience générale
Évaluation :
5
When I told the worker that I was supposed to get a free month, he said he wasn't sure his manager was still doing that
Eventually he said that I did qualify ( not sure why things would be changed 🤔 from the call center)
Shirley McGowen
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Yalonda Mccormick
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shaleka Francis
|
Expérience générale
Évaluation :
4
The only issue I had was trying to reach someone in the office onsite. I moved out my storage on May 14th and I had just moved into my home. I did not hey chance to go back to the unit because I also had surgery scheduled. I had been trying to reach the location before and after my surgery to let them know the unit was empty and to find out of I could send my daughter to sign any documents needed.
Yolander Cousin
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
KEO CARTER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jamila Charles
|
Premières impressions
Évaluation :
5
Staff was knowledgeable only problem not wearing any mass
MARCIA DAVID
|
Premières impressions
Évaluation :
4
The fees are a bit much
MARCUS MALCOLM
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MALIK ALEXANDER
|
Expérience générale
Évaluation :
2
Facility refused access for the POD delivery.. Had to (last minute) redirect to another Uhaul facility. The change resulted in the storage cost tripling from the originally agreed upon contract. The entire ordeal was frustrating.
Karen Kemp
|
Premières impressions
Évaluation :
2
The manager is rude! I really don’t want my stuff at this storage because of how unfriendly he is
Mark Limmitt
|
Premières impressions
Évaluation :
5
Staff always helpful with any concerns I had. Facility and lot was always clean and accessible. They even received a UPS package for me from my job. I definitely appreciated that!
Edsell Hendrix
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Arizona Lamar
|
Premières impressions
Évaluation :
1
Uhaul is the worst. Straight cold hearted. Uhaul didn't even work with me during this crisis. All types of delays and scams that made my funds late and or stuck, and all Uhaul did was hound me about payments and add on late fees. Never ever will I do business with uhaul.
Venus Pearsall
|
Expérience générale
Évaluation :
5
The Store mgr and his employees are the best and I'm so forever grateful Thank you again uhaul family
SHANEKA MCGHEE
|
Premières impressions
Évaluation :
5
Love the customer service fast and friendly! All the staff were excellent
Chris Jones
|
Expérience générale
Évaluation :
5
Staff was very interested and attentive to my needs.
pamela thomas
|
Premières impressions
Évaluation :
1
Because of the severity of my inconvenience, I presume U-Haul service is either completely incompetent or predatory, or maybe even both. I have no faith in U-Haul's service system after my personal experience, and if I am fortunate I will never have to depend on their service again.
Asher Regal
|
Premières impressions
Évaluation :
3
They just need to add a grace period for being late
Raquel Byrant
|
Premières impressions
Évaluation :
5
Great service
Antoinette Johnson
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
DeLace Bumbry
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
brenda HOWELL
|
Expérience générale
Évaluation :
3
I would have given a better score, but unfortunately I was given a second floor storage unit rather than the 1st floor unit for the price as agreed, and never mentioned whether the units were climate controlled or not when I reserved by phone. Merci.
Oscar Montgomery
|
Premières impressions
Évaluation :
5
Love U HALL, they serve all my moving and storage needs.
Mary Adams
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
edward kerns
|
Expérience générale
Évaluation :
5
The workers was very friendly and helpful. I will recommend.
asia cannon
|
Premières impressions
Évaluation :
4
there was a leak in my unit , no body got in touch after reporting it
Mohammed Ladan
|
Expérience générale
Évaluation :
5
The staff were great.
Davian Williams
|
Premières impressions
Évaluation :
5
The staff was very helpful and the facility was clean and easy to access.
TIffany Kirk
|
Expérience générale
Évaluation :
3
Staff is very friendly
lafandra cuttino
|
Expérience générale
Évaluation :
1
The guy that was assisting me was texting on his phone the entire time he was helping me. It was so bad that when I asked him a question he told me to hold on (until he finished texting). Look at cam
Twanda Wesley
|
Premières impressions
Évaluation :
3
The staff could be a little more professional when handling customers. Also, they could be more respectful.
Kendra Thornton
|
Expérience générale
Évaluation :
5
One of the best U-haul facilities that I've ever seen.
Tangela Robinson
|
Expérience générale
Évaluation :
5
The CSRs were very helpful
STANLEY WALLACE
|
Premières impressions
Évaluation :
5
Pre-registration is the best thing to do. The staff moved quickly and efficiently and made this part (truck rental and storage) not as stressful as everything else. Thanks Aaron -_-
Shani Scott
|
Premières impressions
Évaluation :
4
The gate key didn't work for that particular weekend so they had to let me in and I couldn't get in after 7pm.
Darnell Hoard
|
Premières impressions
Évaluation :
5
I will always use your services in the future and will recommend it to everyone.
Lillian Myles
|
Expérience générale
Évaluation :
5
The employee was very knowledgeable and respectful thank you.
JESTINA AWANI
|
Premières impressions
Évaluation :
5
good service
WILLENE JONES-THOMPSON
|
Expérience générale
Évaluation :
5
Staff member who opened account was courteous and professional. Kind gentleman staff member assisted with lock placed on unit prematurely and assisting with card access. Nice attitude.
Sherrie thomas
|
Expérience générale
Évaluation :
4
Very helpful
MARCUS MALCOLM
|
Premières impressions
Évaluation :
5
I have nothing but good things to say about this location.Used them since I moved here in 2015. I dealt with GM Danny Quinn and now GM Rodrigo Guerrero. Both and all the other employees are awesome.
Julia Jefferson
|
Premières impressions
Évaluation :
4
No comment
Althera Martin
|
Expérience générale
Évaluation :
5
No specific concerns or problems in the more than one year of using this facility.
Corliss Jackson
|
Expérience générale
Évaluation :
5
Ok
Abdella Shukralla
|
Expérience générale
Évaluation :
5
Great customer services thanks you.
BONITA NASH
|
Premières impressions
Évaluation :
4
N/a
SHAQUAN JONES
|
Expérience générale
Évaluation :
5
Customer Service was wonderful and helpful.
Derrick Boswell Jr.
|
Expérience générale
Évaluation :
2
The manager is passive-aggressive, rude and does not follow through. Staff were rude and behaved as if you were bothering them, so I avoided the office unless I absolutely had to go in there.
Mia Mathis
|
Expérience générale
Évaluation :
5
Fast and Easy process. Very safe and clean environment. Thanks
Arinthia Martin Rackley
|
Expérience générale
Évaluation :
5
storage units was delivered in a friendly and professional manner which I truly appreciate it
wanda kirkland
|
Expérience générale
Évaluation :
5
I will highly recommend this UHaul facility for new clients!
Maurice Threatt
|
Expérience générale
Évaluation :
5
The staff was great and professional would definitely recommend this location. Please keep up the good work
Kiana Watkins
|
Expérience générale
Évaluation :
5
Friendly and polite staff especially Shameka and Dewayne.
Geraldine Thorne
|
Expérience générale
Évaluation :
5
I am very pleased with the services I received
BANIKA BARNES
|
Expérience générale
Évaluation :
2
Not especially polite. Just indifferent.
Loumeecha Gooch
|
Expérience générale
Évaluation :
5
The staff was extremely helpful and I would recommend everyone to this location
AYESHA DINKINS
|
Expérience générale
Évaluation :
4
This was a great location, clean, secure, well lit and 24hr access. It allowed me to move my things when I got off work. The only negative is there was no light on the inside of the unit.
Olympia Osselyn
|
Expérience générale
Évaluation :
5
They were extremely professional and helpful with my needs and I would most definitely use this location again
AYESHA DINKINS
|
Expérience générale
Évaluation :
1
This facility has had poor service, since I have relocated to Georgia and placed my belongings at this facility. The only reason I have not moved is because I lack manpower and I cannot do it alone.
Mia Mathis
|
Expérience générale
Évaluation :
3
Need more man power short of help
Lenita Tyree
|
Réservation
Évaluation :
5
always good customer service,,,,,,,
Joseph Simpson
|
Expérience générale
Évaluation :
5
Great Staff, Keep up the good work!!!!
SIDNEY FONTENELLE
|
Expérience générale
Évaluation :
5
Would use this facility again in the future if needed. Staff was always helpful and inside storage facility was clean and easily accessed.
PATRICA PAINTER
|
Expérience générale
Évaluation :
5
Customer service was excellent and helpful.
Sherna Spencer
|
Réservation
Évaluation :
4
The service was quick and the staff was courteous.
Loumeecha Gooch
|
Réservation
Évaluation :
4
The staff was very friendly and helpful. I did experience one problem when I notice the roof of my controlled temperature unit was leaking. Management took care if it quickly.
ANITA BULLARD
|
Expérience générale
Évaluation :
5
Good overall, just need to lower prices
Rachelle Perry
|
Expérience générale
Évaluation :
4
Uhaul is my place for storage,but the property need more parking space for customers.
Debra ashe
|
Expérience générale
Évaluation :
3
The storage was fine but we returned a trailer on Sunday 1 day early and was charged an extra day because staff didn’t check it in until the following day after 3pm
Ronald Young
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.