Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The Manager/GM was very nice, helpful and knowledgeable. She was quick to provide me with an alternative solution.
Kiesha Kelly
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Thompson
Évaluation :
5
Everything was great. The lady in the office I think her name is Tracy, she was great!!!
KIMI SOOTER
Évaluation :
4
Great Customer Service and Support
Carl Semien
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Green
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cody McCraw
Évaluation :
5
I was very satisfied and have no suggestions for improve r t. My needs and elections were met.
Christi Lea
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Avalos
Évaluation :
2
This was my 3rd time renting from u-haul. The experience at this site wasn't as good as the others I rented from and I won't rent from this location again. I was scheduled to pick up my rental at 2:30pm. I was late and they were good enough not to cancel the reservation…so I picked up the rental at 3:30. The place was small, and I had to be buzzed in during business hours. My biggest compliant is that I was charged extra for bringing my rental back late at 3:30… apparently they didn't adjust my pickup time, and they still expected it back at 2:30. The estimated charge at pickup was $224 but I ended up paying $275 at drop off.
Michael DiStasio
Évaluation :
5
I rented one climate controlled and 2 regular storage units with insurance on each. Glad you had everything I needed!
Phyllis Bullon
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lawson Turner
|
Expérience générale
Évaluation :
5
The temper controlled storage area was kept bug free and theft free. The only beef I had was there should be a light inside the storage and a bathroom near by.
ELIAS MICHEL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jimmy Horton
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lisa Henley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyler Mckitric
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tatiyana Pemberton
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Barton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon Harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Theron Christin
|
Expérience générale
Évaluation :
5
These guys are the best. Keon called me the day before to confirm the details of the move and called the morning of to let me know they were on the way. Very professional, nice and moved me quickly.
Tiffany Rushing
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danielle Butler
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmine Hatton
|
Premières impressions
Évaluation :
3
The staff was very professional, courteous, and helpful. The storage experience was not do good. The unit had been infested with rats and sustained some water damage that had nothing to do with the staff. The experience with the insurance company to recover for damages was a less than favorable. The insurance requested a picture of the actual water coming from the ceiling. If I could take the staff and move them to another facility I would rent use the storage again otherwise not a chance.
Keisha Carr
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheri Blevins
Évaluation :
5
Thank you to Mike Neff for going above and beyond. Also thank you to Tracy, the manager at my location.
Lisa Gayle Markham
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Henry Covington
Évaluation :
1
We have used U-Haul a plethora of times due to having a furniture business but I have never had a bad experience until yesterday. Your representative at the location was unhelpful and rude. She acted as though I was an inconvenience for her. I used the mobile reservation but was having issues with it she said she could not help me but after 15 mins of waiting in the lobby she decided she would finally help.
Christopher Yeats
Évaluation :
5
Staff was very helpful and storage unit was great
Lavette Holmes
|
Expérience générale
Évaluation :
5
Ms Tracy is so awesome. I appreciate everything .
Glennis Hicks
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NAUJEE REDD
|
Expérience générale
Évaluation :
5
Very welcoming
Saretha taylor
Évaluation :
4
Le client n'a pas laissé de commentaire.
Theron Christin
|
Premières impressions
Évaluation :
5
The customer service was great! The lady was very detailed and clear about the whole process. The service was fast, no long wait time.
John Grier
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawana Fillmore
Évaluation :
5
I drove the cargo van 17 miles and it took $9 of gas to fill it up. It was not full when I got it unless the van gets 5 miles to the gal.
Louis Hund
Évaluation :
5
Le client n'a pas laissé de commentaire.
emily warren
Évaluation :
5
Le client n'a pas laissé de commentaire.
Catherine Olsen
Évaluation :
4
Le client n'a pas laissé de commentaire.
Janeiqua Biscoe
Évaluation :
4
Great Customer Service OVERALL!!
Carl Semien
Évaluation :
1
Your employee is very rude at this location please check on who booked this rental
Janece Jamison
Évaluation :
5
Le client n'a pas laissé de commentaire.
KARI PATTERSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry Willis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fredy Pedraza
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Hunter
|
Expérience générale
Évaluation :
5
Manager was so helpful and sweet and very very friendly. LOve the service
Bianca Sanchez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dogan Livingston
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lloyd Christensen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latressia Jones
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jimmie Green II
Évaluation :
1
No one was there during normal business hours when we returned our rental and communication was poor.
Kelsey Pittman
Évaluation :
1
The manager when I picked up was rude . She cut me off when I asked questions, she made me feel uncomfortable during the transaction like I was her child . I would not come back to this location
Connisha Gilliam
Évaluation :
2
You need to be able to return the truck when finish and be able to return to a closer location instead of bringing it back to same location.the guy would take my discount because he didn't know how to apply it and charge me 50 for cleaning fee when I brought it back cleam.
Darlene Thornton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raymond Marks
Évaluation :
5
Just my favorite place to rent my uhaul equipment! Customer Service is Awesome too!!
Carl Semien
Évaluation :
5
Le client n'a pas laissé de commentaire.
Earnest Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chad Wicker
|
Expérience générale
Évaluation :
5
Fantastic Employee's I have used storage facilities a number of times in my life. By far this has been my best experience with a storage facility!
Cecil Banks
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane Jefferson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Flossie Roberts
Évaluation :
5
The location was convenient to where my sister lived, so access was important. Items were stored in climate controlled space which was very well lit and also a relief when outdoor temperatures were scorching. Thr unit was rented for several years without anyonr visiting and when I opened it NOTHING was damaged or missing. Sadly, my sister died and the unit was no longer needed. Based in my experience, I would highly recommend the Hulen location.
Sharon Atkins
|
Expérience générale
Évaluation :
2
I have never had such a hard time picking up a truck. I didn't know that I had to pick up the truck at the exact time of my reservation. I've never had an issue before when it's all done through my phone. I don't go inside I log in, fill out info, take pics, and leave. This time I pulled up and it said my reservations had been cancelled. After 20 minutes of getting the run around on the phone, I was startled by a knock on the window. The person working told me that If I needed to rent a truck I better hurry before they closed. I'm not too fond of contact-to-contact, which was why I uploaded and paid for everything from the app. I had to go inside and do it all over again. I recently rented a truck from Home Depot. It was new. It had so many updated features. It also had a back up camera. This truck had over 131 000 miles on it. The seats were torn up. The AC didn't work well, The steering well was sticky. It felt like there were no shocks. It was nothing like my recent Home Depot rental. I do no recommend this location or their trucks!
Letitia Ortega
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beverly March
|
Premières impressions
Évaluation :
3
Everything was great except for the lady on the front desk she was kind of rude when she talks., she make me feel like a was stupid, I wanted to said my address all loud when she can see it in my driver’s license.
Oscar Rodriguez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lloyd Christensen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antonio Torrance
Évaluation :
4
Le client n'a pas laissé de commentaire.
Diego Barroso
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lanny Mcchesney
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Trinity Wallace
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Moreno
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Willis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eva Lee
|
Expérience générale
Évaluation :
2
Desk clerk was over bearing and argumentative. Several comments were nade that should have remained her oersonal thoughts in silence or privately outside of my presence. I will BEVER use this particular location EVER AGAIN!
Pastor Makita Veal
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashleigh Reid
Évaluation :
5
This has become my favorite Uhaul pickup place! Customer Service is always great
Carl Semien
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAWRENCE STEADHAM
|
Expérience générale
Évaluation :
4
Scheduled an appointment for pickup at 3 and vehicle was ready. James was very nice and helpful. There was one issue with the mileage. The mileage stated something different on the form then what the vehicle had. Stated this to James and he stated he would change it. When I dropped off the vehicle, I inquired about the mileage being corrected and James stated yes, and would receive an email with the invoice. I never received an email, but did look on the app at the invoice and the mileage was never corrected. Tried to contact the location three times and no one answered, and automatically sent me to the 1-800 customer service, and requested a call back. Amber, the customer service rep, called and I explained the issue and she corrected it. It was a small inconvenience that I had to call someone else after I verified multiply times with the store that it was corrected, and still wasn't. But over all a good experience
candace crutcher
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sara King
Évaluation :
4
Le client n'a pas laissé de commentaire.
George Jenista
Évaluation :
5
Short of driving and loading for them, nothing. Operator/Manager, Ms. Hugle, was very, very helpful.
JAMES ROBERT WOMACK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Jackson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carolyn McGrew
|
Expérience générale
Évaluation :
5
The truck ignition was hard to start, it took several attempts each time.
Shari Denise Rodriguez
Évaluation :
5
The office workers were very friendly and kind.
Francine Shelton
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dwight Conerway
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Tinsley
Évaluation :
4
Le client n'a pas laissé de commentaire.
Aartrayaal Golden
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Moore
|
Expérience générale
Évaluation :
5
Great service and fast processing. The staff was very courteous and explained all details. The equipment was clean and ready to use. Will only deal with this location from now on.
Hicham Lbaz
Évaluation :
5
Very friendly and willing to help and explain things clearly. This was my first experience renting a vehicle for moving furniture. A very positive experience!!
Keith Feinour
Évaluation :
2
Bad experience $300 for two days and use 70 miles was charge for 370 miles bad experience will not rent ever again
Daniel Arencibia
Évaluation :
5
Clean facility and manager was super nice. She was very helpful and accommodating
Hicham Lbaz
Évaluation :
5
Great team. Very helpful.
Karen Rucker
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dwight Conerway
|
Premières impressions
Évaluation :
5
Everything went great and they were extremely helpful. The online experience was not quite working for me, so the in-person assistance was just what the Dr. ordered!!! Thank you for great service
ANGELA ANDERSON-CLARK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shirley Adams
|
Expérience générale
Évaluation :
5
James was so nice and helpful through our process
Charlotte Leddy
Évaluation :
3
I didn't get the style van I expected! I desired the newer model as posted on website
Carl Semien
Évaluation :
4
Van advertised as being able to hold queen mattresses…they really aren't big enough for them. Other than that, we had a great experience!
Alyssa Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonah Otto
Évaluation :
3
Le client n'a pas laissé de commentaire.
Katherine Barrow
Évaluation :
5
Everything was explained to be easily understood.
Patricia Ortega
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Terrance Lee
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Hill
Évaluation :
5
Representative was very helpful, kind and knowledgeable. The system was down when I came to pick up a van but she made a very inconvenient experience pleasant…such a rare find nowadays
Kathleen Northern
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sara Stokes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pierre Booker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Walter Huzarevich
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lance McDougall
|
Premières impressions
Évaluation :
5
Sales associate was excellent and professional.
DIETRA FERGUSON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Parker
Évaluation :
5
Great customer service at this facility
Jeremy Black
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shane Matile
|
Expérience générale
Évaluation :
5
Great facility
Richard Russell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shayna Kisin
Évaluation :
5
Tracy the owner is a True professional, I have had the privilege of working with her twice and each time her courtesy and promptness stood out. She represents your Brand extremely well and will recommend her to any of my colleagues. Dr. Carrell
Thomas Carrell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kriselda Paredes
Évaluation :
5
Thank you for working with me for an emergency unit and move in. You made a bad situation into a workable one.
Edaard Aldrich
|
Expérience générale
Évaluation :
5
Worker's are very friendly and nice
Glennis Hicks
|
Premières impressions
Évaluation :
5
I could not have asked for a better experience.
Keisha Carr
|
Premières impressions
Évaluation :
5
Excellent job I appreciate your help so much . I will use this location again.
Janice Bausley
Évaluation :
5
Great Service!
James Holloway
Évaluation :
5
I have always had good experiences with this location!
Teresa Shuman
|
Expérience générale
Évaluation :
5
The process to rent the space was explained very well and was super easy.
Simona Console
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Costanzo
|
Expérience générale
Évaluation :
5
Tracy was wonderful.
Victoria Hurst
Évaluation :
4
Words cannot express how well n sweet spirit both James n Tracey were I wouldn't trade them for nobody but that Ms Tracey for years always been awesome to me let me no b fire I go over even though I went over had pay late charge it was worth it she is awesome that's where I will come again n again n again I don't like I mean what I'm sayin she no her stuff she didn't stop till she help me please keep them two n there
Inez Pinkins
|
Expérience générale
Évaluation :
5
The rental went very smooth. The owner was super nice and friendly.
Gayle Jewell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Patricia Cirillo
|
Premières impressions
Évaluation :
5
The UHaul rep made everything a breeze! Thank you!
MISTEN FOREMAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Lucero
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Judy Rodgers
Évaluation :
2
I DID NOT LIKE THE DIGITAL PHOTO STUFF I NEVER HAD TO DO THIS BEFORE THE GIRL HAD TO DO IT ALL FOR ME GO BACK TO PAPERWORK I STILL NEVER GOT RECEIPT OR ANY ENDING INFO
Jane Davis-Nevaquaya
Évaluation :
1
Terrible Awful Not good service! Rude and unprofessional! Shows a very bad view point on the company and its character! You have lost a valued customer!
Patrick Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margaret Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ELIAS MICHEL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amit Bisht
Évaluation :
4
Le client n'a pas laissé de commentaire.
Victor Simpson
|
Expérience générale
Évaluation :
5
Mrs. Huggle and staff stay on top to make sure the premises are clean and welcoming. Superb customer service and always willing to assist and help. There isn't a better staff of rental storage that could top Mrs. Huggle and staff.
Mario Funez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dollie Hill
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawn Frost
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachelle Willis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachelle Willis
|
Expérience générale
Évaluation :
3
Very disappointed that they did jot bring the truck up front. Handed keys and told truck is out back....
Teresa Shuman
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Grady Ware
Évaluation :
5
Both of the gentlemen who helped me rent and return the truck were very nice and and helpful. Sorry I didn't get any names. Both were personable and easy to talk to.
Dawn Frost
Évaluation :
5
Le client n'a pas laissé de commentaire.
Retha Etheridge
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick Antio
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kyndal Evans
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicole Douglas
|
Premières impressions
Évaluation :
3
At some point during my storage (at least 10 years) there was flooding and some of my belongings were destroyed. Possibly even multiple flooding events. There appears to be a drain channel of some kind in the back of the storage unit so it seems that flooding is expected…? I would not recommend because for the continuous rent price increases- you should not have to deal with regular flooding.
MATHEW NERING
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BARBARA ARMSTRONG
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Conns
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cassidie Patterson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joe Mario Azios
|
Expérience générale
Évaluation :
2
Small location couldn't handle mobile check in had to wait an hour after I arrived 9:15 and my appointment time was pretty much a waste 9:30 am didn't drive out until 10:15. Couldn't get my truck until the attendant dealt with a total of four people - there is not enough space to park trucks outside of storage facility and he was alone so could not leave his office until everyone dealt with…polite but very inefficient
Hobby Ballard
Évaluation :
5
Le client n'a pas laissé de commentaire.
DORA ARREDONDO
Évaluation :
5
This location very clean nice friendly staff. Return She explained everything perfectly. My experience here was wonderful. I will recommend this location to my friends and family if needed also I would use again. Merci.
Dorothy Hawkins
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shundaydria Warren
|
Expérience générale
Évaluation :
5
James was beyond upbeat a helpful. Although he had issues with getting our gate code to work correctly, he was still accommodating, pleasant, and energetic. We were patient with him. Eventually we got it to work after a system reboot. James is a rockstar…love his personality!!!
Angela Hall
|
Premières impressions
Évaluation :
5
Welcoming staff who was patient with me and other customers during a busy time of day. Also had great communication and nice open environment. Easy to use system to get into the unit and out safely with the mirrors for drivers. Overall very nice experience.
Alexa Frazier
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hollie Grosklos
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margaret Davis
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane Jefferson
|
Premières impressions
Évaluation :
5
Everything was Great!!!
Curtis Gammage
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JOHN ADAM
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Khawaja Anwar
|
Expérience générale
Évaluation :
1
No parking seat belt broken
Kristin Dorsey
Évaluation :
5
I cannot say enough good things about this U-Haul facility. As we moved our household belongings in and out of this facility everyone there was so kind and helpful each step of the way. I want to especially say thank you to James and Tracy who were so kind as we moved out on the coldest day of the year!
Nolan Rapp
|
Expérience générale
Évaluation :
5
Shoutout Ms. Tracy! She's awesome!
Terrell McCoy
|
Premières impressions
Évaluation :
5
my move out date was 12/17/2022...excellent, staff very friendly
Kontina bell
|
Expérience générale
Évaluation :
5
Have used the hulen street location 3 times since 2011. Always a clean place and staff are always great. Will use again if needed.
Michael Rogers
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janice Carter
Évaluation :
5
James was so very helpful when we got to the facility after a long day of moving! He made it easy and with a smile!
Nolan Rapp
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paleah Benson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marco Samayoa
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Roshawnda Caruthers
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emily Grunden
Évaluation :
5
Well run. Great staff.
ALLEN TAYLOR
|
Expérience générale
Évaluation :
5
James is the best! Courteous, professional, and positive. He made my experience awesome and easy.
Jeff Manser
Évaluation :
5
Scheduling needs to do better by contact customers and more equipment should be added in North Texas. Every customer service representative stated "North Texas is short of equipment". Texas is the number one place to move to. That alone should tell uhaul that they need to ramp the equipment for no one get rescheduled 3 times and at the very last time. It's unprofessional and we're just expected to take a "I'm sorry". My next move I will NOT use uhaul anymore. It's sad because I've you've uhaul for over 15 years. My business and move will just go else where.
Jeremy Liggins
Évaluation :
5
The entire experience of this rental was fantastic - can't think of any ways to make improvements. The vehicle had a full tank of gas, which made me REAL happy, as it's frustrating renting a vehicle that needs fuel before I can even start my trip. The owner/manager was on top of every aspect of this rental. She had everything ready for me when I picked up the vehicle and when I dropped it off. An extremely positive experience!
CYNTHIA TEWS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Derrick Hooker
|
Premières impressions
Évaluation :
1
When I picked up the van, I had a pleasant customer service experience but when I dropped the van off the customer service experience was horrible. The door was locked even though it was 9 am. When the male representations opened the door he walked out without saying hello or I'll be with you in second. I did notice he greeted the white male customer. Also when I inquired about something on my receipt he raised his voice at me. in a confrontational and rude tone. My husband also experienced this rude behavior a few weeks ago when he rented from the same man. Because of this behavior I would not recommend anyone else to visit this location.
SHAUNETTE EHIABHI
Évaluation :
5
The lady in the office is very friendly and helpfully. I would definitely rent from your location again if needed.
Bridgett Goins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Stewart
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Letricia Goad
|
Expérience générale
Évaluation :
5
Let people know that they have to ask for a
Dolly. I didn't know didn't have one.
Gwendolyn Macon
Évaluation :
5
Great job! Tracy was kind, courteous and so very helpful. Even when I underestimated my storage needs she quickly remedied the situation, which was amazing with no notice and moving guys waiting to finish unloading all my stuff. Great job Tracy!!!
Kim Courter
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gerry Johnson
|
Expérience générale
Évaluation :
2
Better customer service is definitely needed in this office.
Destiny Weaver
Évaluation :
4
Very tight squeeze for a big truck but doable to get around the corners.
Dawn Frost
|
Premières impressions
Évaluation :
4
Everything was great I really did appreciate the friendly reminder Calls and messages I received on making my monthly payment sometimes I get caught up in my day-to-day business and let the payment slip my mind with these reminders it helps me make the payments needed. Definitely will share the Great Service with Friends family and others. Did have a concern , notice quite a few people hanging out in their storage buildings for quite a long time look like they were trying to live in there. ?
Jimmy Reasoner
|
Expérience générale
Évaluation :
5
The owner was phenomenal, she was kind and friendly about our experience with uHaul. Thank you for kind. Kenyatta Harris
KENYATTA Harris
Évaluation :
5
Le client n'a pas laissé de commentaire.
JANEEN JERVIS
|
Expérience générale
Évaluation :
4
The man working the desk, James I think, was so helpful and kind.
Katherine Miller
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Terry Carter
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Mojica
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ida Torry
|
Expérience générale
Évaluation :
5
The staff was more than friendly and helpful. I recommend this facility to anyone who ever has a storage situation and needs help solving it.
Esther Young
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
James Pagan
|
Premières impressions
Évaluation :
5
The rental process was smooth and easy, no added on fees when I left and they sent my receipt straight to my email! Best experience ever.
Angela Birts
|
Expérience générale
Évaluation :
3
The man checking me in was very short with me. He was helpful, but not friendly. Probably because it was 6:40. He said if I would've come in 4 min later he wouldn't have checked me in. He then told me how they start closing at 6:30, 6:45 no more check-ins because at 7 they close. He was not real pleasant/friendly. I may have caught him at a bad time- almost closing. The facility was clean.
Lewis Knapp
|
Premières impressions
Évaluation :
1
My unit was ransacked badly and all my valuables stolen, the management will not share the information contained in their system with me, UHaul corporate won't help in anyway, had to of been an inside job, because I had beautiful heavy pieces of furniture in there, placed at the back and a lot of time would of been needed to get all those pieces out. Massive disappointment and dissatisfaction with UHaul at this point!! My items were irreplaceable 100 %
KENDAL KING
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVEN LEMONS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Rosas
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dominique THOMAS
|
Expérience générale
Évaluation :
5
Ms Tracey n man workin with her were awesome knock lot of stress off me by helping me with uhaul n storage rate them n company 100 plus n that's no lie
Inez Pinkins
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy Turntine
|
Expérience générale
Évaluation :
5
Would like to have 24hr access. But the times are understandable
JASON MCKENZIE
|
Premières impressions
Évaluation :
5
Very helpful and accommodating of a last minute request for service. Merci!
Scott Fulgham
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Laredo
|
Expérience générale
Évaluation :
5
All was good from the start to the end, thank you and your staff.
Gary Engel
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jody Vick
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melonee Harris
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emmanuel Wallace
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcos King
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
EDWARD SINEGAL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shemita Payne
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debrah Goff
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sylvia Sterling
|
Expérience générale
Évaluation :
5
Very nice and helpful! I will certainly rent storage from this facility again.
ANGELA ANDERSON-CLARK
|
Premières impressions
Évaluation :
5
He was so helpful and kind loved his customer service!!!!
Parliciar Jiles
|
Premières impressions
Évaluation :
5
They were real courteous and explained everything well. I enjoyed my experience.
Diane Robinson
|
Premières impressions
Évaluation :
5
James Turner was wonderful
Donna Wells
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie Kelley
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tiffany Jones
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stella Nunez
|
Expérience générale
Évaluation :
5
Tracy was very nice and helpful and very beautiful
Eddie Johnson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wilber Chinchilla
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Armando Alvarado
|
Premières impressions
Évaluation :
5
Tracy was extremely helpful when we needed a storage unit as well as reserving a van!
Susan Lee
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Yolanda Henderson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Afton Jordan
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheldon Griffin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerimiah Cohn
|
Premières impressions
Évaluation :
4
Everything about the facility was excellent (staff, availability, cleanliness, etc.), however the location and entry were a little rough getting a 26 foot truck and car hauler into. I was forced to download the car hauler offsite just to access the gate.
Kolby Marsh
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Wynn
|
Expérience générale
Évaluation :
5
Great uhaul
Dominique THOMAS
|
Premières impressions
Évaluation :
4
Clearance was very much helpful to me. He was very understanding with me. 欄欄欄亂亂亂酪
Terresha Mims
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff Otten
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Edwards
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fredonia Clemons
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERRY WHITE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trisha Anderson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bonnie Blan
|
Premières impressions
Évaluation :
4
Overall Tracy and James were great the facility was good only problem I had was rain and termites in my unit
Adrian Flowers
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maribel Suarez
|
Expérience générale
Évaluation :
5
Aucun
ALVIN CABA FIGUEROA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Athur Young
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamala Hickman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yulonda Smith
|
Expérience générale
Évaluation :
5
Thank you I Will definitely refer everyone to this place
Rita Seals
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES SLATER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Judith Smith
|
Expérience générale
Évaluation :
5
The owner was there and was the nicest person ever. He was so helpful and professional.
MICHAEL ALEXANDE MCQUEED
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elijah Chargois
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dwanda Robinson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eddreniel Belton
|
Expérience générale
Évaluation :
1
Thought manager was very curt with each interaction. Her actions came across as if customer service was not an important aspect of a customer facing job. I was warned, by a few friends, of the lack of professionalism at that location; however I ignored it because of location and convenience, a mistake I won't make again.
Eric McNeil
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Whitehead
|
Expérience générale
Évaluation :
5
Aucun
ALVIN CABA FIGUEROA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheridan Reese
|
Premières impressions
Évaluation :
5
The staff was amazing! they accommodated my move out date and made sure I was taken care of! Great customer service!
RACHEL CLASS
|
Expérience générale
Évaluation :
5
Na
WILBERT MAE PHILLIPS
|
Expérience générale
Évaluation :
5
U-Haul made it easy and convenient to store everything until my house was complete and ready to move in.
Thank You
Sandy Valladolid
|
Expérience générale
Évaluation :
5
Everything was good
Michael Wynn
|
Premières impressions
Évaluation :
5
I just love James and Tracy . They are very nice and have great customer service.
Eddreniel Belton
|
Premières impressions
Évaluation :
5
This is Sarah's daughter. My mom passed away January 7 from Covid-19 and therefore we had to let the storage go. I live out of town and couldn't make it to clear her storage out.
SARAH YBARRA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trisha Anderson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Byron Edwards
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kavon Garner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Quentilla Cannon
|
Premières impressions
Évaluation :
5
Staff were very friendly and facility was very well maintained and cleaned
Angela Reynolds
|
Premières impressions
Évaluation :
5
I have rented 2 storage units at this facility for 18 months and never had a problem. It's always clean, and climate control working and staff have been very helpful and courteous.
Gayla Bingham
|
Expérience générale
Évaluation :
5
Increase in price without notice
MARY WALTON CLARK
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tarsha Trigg
|
Premières impressions
Évaluation :
5
Extremely helpful and informative. Friendly and respectful of my situation.
veronica anderson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEITH GIUNTA
|
Expérience générale
Évaluation :
5
Well mannered very clean and great prices
Erica Watson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Darrell Thomas
|
Expérience générale
Évaluation :
5
Knowledgeable and organized
veronica anderson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melonee Harris
|
Expérience générale
Évaluation :
1
My Items in storage 62 was totally destroyed by water every time it rain this storage building will flood I paid for insurance on this storage unit for 2 years and no one is trying to help by replacing the items that was damaged and destroyed. I have called the adjuster but NO reply.
Katie Moore
|
Expérience générale
Évaluation :
5
I was super impressed with the staff at Hulen U-Haul. They went above and beyond the call of duty for me. I will highly encourage them to my friends. Thanks so very much!
sharron gibson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kris Tanksley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Miesha Willis
|
Premières impressions
Évaluation :
5
Tracy was very helpful and well knowledgeable of the process.
Michael Griffin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAULA WALKER
|
Expérience générale
Évaluation :
5
Tracy Hugle is GREAT !! Such a sweet , professional, well suited leader of this establishment. Anything I wasn't sure about or any request I may have had she was MORE than willing to help and was HAPPY about doing so. From her restrooms, to her office to the truck rental and storages all were VERY CLEAN and had a lovely FRAGRANCE! I am definitely referring plenty of my friends business companions and family to her property even if its just for a box or a roll of tape , she has my VOTE***** 5 STARS
Patrice Dedrick
|
Expérience générale
Évaluation :
5
Ive been to many facilities and all staff are very friendly. It's like its a requirement to work there.
ELVIS PEREZ
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEPHANIE COOK
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Haskins
|
Premières impressions
Évaluation :
1
It started out great when we rented several years ago. But as the management changed, the service went downhill. At the last encounter, even getting them to move their own U-Haul trucks out of the way so I could access my unit was an imposition. In fact they didn't even move enough so I could successfully access the unit without parking in the middle of the way blocking the traffic for other people. This is coupled with a terrible entrance capability. The driveway is very short in front of the gate, causing a backup onto the street in some cases. Also they kept changing the way you get in without notifying anyone. First I had a code. Then it was a card. And now my card didn't even work last time I was there and I was told it doesn't work. So I still have no idea how you get in. Fortunately I would always go in the office was open so it wasn't a huge imposition. However if I had gone after hours I would have not been able to access my unit. Also I was charged several times for a credit card late fees due to their inability to charge a card that had thousands of dollars of space on it. and instead of being friendly for someone who had stayed there for years and spent upwards of $10 000 on storage units they were accusatory and blamed me for their problem. Though after a while magically the problem stopped happening. So no I can't recommend this place. It was once a very well run facility and now it's just a very poorly run facility. And what makes it worse is they keep hiking up the price without adding additional services or any other explanation as to why the price increases. Especially for customers like me who had spent almost a decade there you'd think they could be able to come up with better pricing for me. But they were not the kind of people that you could talk to anymore. On top of that, there was a huge rat problem. We didn't store any food or consumables in our unit. It was all furniture and equipment and the like. However there was rat poop everywhere. I had never seen so much rat poop in one area ever. I don't think they are adequately controlling the rat population at that storage facility. In any case we've moved out and will never ever go there again nor ever recommended to anyone.
MOUNIR KHATIB
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Whitehead
|
Premières impressions
Évaluation :
1
The site manager is pathetic. We experienced a roof leak in our unit. She could not have been any more indifferent to our situation. We were given nothing but excuses, poor instructions and ultimately lied to trying to grant access to our unit for repair. I am a long time UHaul customer. Based on this experience, I will look at all options going forward. This experience did not meet my expectations. UHaul can hire better employees.
Jeff Ray
|
Expérience générale
Évaluation :
5
The move was easy thanks to Uhaul.
Sandra Fain
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
April Yarbough
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sara Carpenter
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES RAFFERTY
|
Expérience générale
Évaluation :
5
Excellent
Pierce Dedrick
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittany Sansom
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
DIANE IRBY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joan Kinder
|
Expérience générale
Évaluation :
5
My son had originally had the unit when he passed In 2019 they made very easy for me to take over the unit as to not lose anything
Mickey Sandidge
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Roger King
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Burr
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dorothy Cravin
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Letty Gonzalez
|
Premières impressions
Évaluation :
5
Is my monthly payment going to be prorated?
Jean Wilkerson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melonee Harris
|
Premières impressions
Évaluation :
5
One STOP SHOP!! For all your Moving & Storage needs
Tracy Hugle
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammie Stephens
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATRICIA SMITH
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharita Majasan
|
Premières impressions
Évaluation :
5
The manager is awesome
Chilonda Sherman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Austin Cooper
|
Online Move In
Évaluation :
5
Very Helpful
Darrell Culbreath
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jereon Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Holly Reed
|
Expérience générale
Évaluation :
4
Liked facility better when they had 24 hr access . Staff needs better comunication with repair reps so they can be aware of units that are avaliable for rent. Situation solved by employee going to unit and seeing it had been repaired and was available for rent as published online.
Susan Davis
|
Premières impressions
Évaluation :
5
Very friendly staff and always willing to help.
Martin Casarez
|
Expérience générale
Évaluation :
5
Thank you for your service. I used ya'll for 3 yrs it was a great place to store. If I have to use you again I will come back to you all.
LINDA MASAAD
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
KRYSTAL GUINN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RADU MOISUC
|
Premières impressions
Évaluation :
5
Ms. Tara and her staff are very good at helping, friendly and doesn't rush. Now Alta Mesa UHaul....trash not friendly, speed talking, and smoking with the whole crew instead of assisting....one guy was helpful a short guy.
TAMEKIA IVORY
|
Expérience générale
Évaluation :
5
Tracy Hugle is the reason I choose Uhaul.
Stan Harper
|
Expérience générale
Évaluation :
5
Thank you for great service.
Savvy Smith
|
Premières impressions
Évaluation :
5
as I have stated before, I will continue to do business with this location an I recommend this location to any an everybody that needs moving supplies , storage or truck rentals. Thank You to Tracy an her wonderful crew
Pierce Dedrick
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chilonda Sherman
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chilonda Sherman
|
Expérience générale
Évaluation :
4
Staff was very helpful when I needed assistance!
Sandy Valladolid
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Niomi Harrison
|
Expérience générale
Évaluation :
5
Tracy and James are very knowledgeable an very pleasant to do business with. I will always come to the Hulen store an recommend this locations for any an all moving an storage needs
Pierce Dedrick
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Loraine Mayfield
|
Expérience générale
Évaluation :
5
The gentleman was very helpful in providing a space that is smaller than the unit I've previously been renting and no longer need the additional space. He made sure to put me in the most convenient new unit that fits my current needs.
KARI PATTERSON
|
Premières impressions
Évaluation :
5
i left and came back. that should speak of how good this place is.
Stan Harper
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debbie Anderson
|
Expérience générale
Évaluation :
5
Tracy and James are Excellent to deal with!!!
LOUIS PERRY
|
Expérience générale
Évaluation :
5
if i ever need another mini-storage, i will choose the uhaul on hulen.
Stan Harper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward A Stucky Jr
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Roslyn Williams
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Randy Acain
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Troylene Jones
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JONPIERRE MEYER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
RITTA JOY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beverly Anderson
|
Expérience générale
Évaluation :
5
Ms. Tracy is extremely professional and helpful. I am new to the city and meeting folks like Tracy makes me feel welcome, she is very kind.
Charlie Banks
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lucy Fergerson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dwayne Stacy
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Latasha Green
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANNETTE phillips
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erika Mubasa
|
Premières impressions
Évaluation :
3
I had to hire lock smith to destroy my key lock before I could Move out my stuff. My unit was next to AC water dripping and the entrance of the door was all watery. The key would not open. Due to rusty inside the lock.
Cynthia Amos
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pamela Anderson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheila Elmore
|
Premières impressions
Évaluation :
5
Getting the unit rented online as a first month free for renting a truck was quick and easy. Instructions came on getting in, no problem, and lock with key was there as told. Moved stuff into unit and on the way out stopped in at the office to talk to the person on duty to thank him for the fine way it went and to let him know I would be making several more trips to the unit and to expect a wave when I come and go.
Gerald Marcell
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
KNEYSE MARTIN
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
VERNON TATE
|
Expérience générale
Évaluation :
5
Staff very friendly and helpful!
Michael Roy
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrica Dyer
|
Expérience générale
Évaluation :
5
Every thing great.
Ricky Starr
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT PENCE
|
Expérience générale
Évaluation :
5
Well managed
JAMES WOODFIN
|
Expérience générale
Évaluation :
4
Great prices
Shamaniek Richardson
|
Premières impressions
Évaluation :
5
👍
HEATHER GOBIN
|
Expérience générale
Évaluation :
4
no comments
Nina Carty
|
Expérience générale
Évaluation :
5
.
Latoya Givan
|
Expérience générale
Évaluation :
4
Wiuld lease again. Very friendly
Joyce Wright
|
Expérience générale
Évaluation :
4
Customer friendly!
YVETTE JENKINS
|
Expérience générale
Évaluation :
4
very friendly and helpful people.
Rita Weddel
|
Expérience générale
Évaluation :
5
Kind and patient.
ALBINO RODRIGUEZ
|
Expérience générale
Évaluation :
4
Great price at only $14,99/mo
chinyere ogbonna
|
Expérience générale
Évaluation :
4
I had a few items with water damage in the front of my unit, but the staff were friendly and helpful.
PETER COX
|
Expérience générale
Évaluation :
5
.
Antonio Gauna jr
|
Expérience générale
Évaluation :
5
anytime I want good service, clean equipment, an a very nice clean an well maintained facility to store my belongings into storage, this is the place to come to ... Tracy an James hasn't let me down N
Patrice Dedrick
|
Premières impressions
Évaluation :
5
Thanks, Tracy for lending a very helping hand during my temporary need. I definitely will continue to use your facilities services for all my storage needs. Again, thanks for everything!
Gary Drummond
|
Expérience générale
Évaluation :
5
The 7225 S Hulen U-Haul storage facility always exceeds my expectations; therefore, I use them for ALL my storage and moving material needs. They are the best!
Gary Drummond
|
Premières impressions
Évaluation :
5
T
Michael Roy
|
Premières impressions
Évaluation :
5
Staff was always very friendly and helpful kept the facilities very well maintained and clean
Rita Gorman
|
Expérience générale
Évaluation :
4
I went to the uhaul office expecting to take a long time. I took a short time and very informative. I plan to continue using your unit until l don't have to. Thank you for what you have done for me.
GLORIA SANCHEZ
|
Premières impressions
Évaluation :
5
It was a super gesture to receive my 1st month free by email in AZ before I moved to Texas. Moving in general was expensive & it 's the little things that count! Thank You UHaul! very helpful!!!
Joelle Cogliati
|
Expérience générale
Évaluation :
4
7 pm closing time is too early. Would have preferred 9:00 or 10 pm, especially on weekends.
GARY DRUMMOND
|
Expérience générale
Évaluation :
5
Very informative!
Joycelyn Ketchens
|
Premières impressions
Évaluation :
5
My service was great
Nicole Hemphill
|
Premières impressions
Évaluation :
3
Good service but disappointed that our 8x10 had two doors which actually made unloading more difficult. This was not clear on booking.
Julie Chambers
|
Premières impressions
Évaluation :
5
If, I ever need storage, U haul, are any other service ,that you all offer, It would definetly be you all. Thank you for your awesome service
Debra Fenn
|
Expérience générale
Évaluation :
5
People were very friendly and the place was very nice. Thanks!!!
James Gray
|
Expérience générale
Évaluation :
5
My whole experience was great, especially due to Tracy Hugle. She was so helpful and understanding and made my experience at this location exceed my expectations. She and this location is wonderful!
Kathryn brigaitis
|
Expérience générale
Évaluation :
4
Well lit for off hours use. Never a problem. Thanks!
Susan Roberts
|
Expérience générale
Évaluation :
5
I will be a returning customer!
Rosalinda Valadez
|
Expérience générale
Évaluation :
5
The young lady that set everything up for me was so sweet and explained everything and she was so pleasant
NICOLE HARRIS
|
Réservation
Évaluation :
5
Excellent staff and clean facility.
CATHERINE RICHARDSON
|
Expérience générale
Évaluation :
5
The other person in the office besides the main guy was not to professional, he had an I don't care attitude when I first signed up for the unit. He made me feel like I was a hassle
MARK FODRAN
|
Expérience générale
Évaluation :
1
This was the worst experience. I will never again use uhaul for anything. The staff is rude and unhelpful My unit broken in to. Trucks always parked in most inconvenient places
Carla Crain
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.