Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Brought it back on-time, still got charged for the next day.
Shawn Baze
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marquisia Goods
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christian Jackson
Évaluation :
5
The employee at this location was extremely helpful and friendly! It was a really wonderful experience and I wouldn't hesitate to recommend them to a friend! Merci.
Traci Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIM MITCHELL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIM MITCHELL
Évaluation :
5
Not sure I'll let you know
Stephen Lee
Évaluation :
5
The lady that me today was very kind. Thank you.
Brett Coble
Évaluation :
5
The office manager Quetta is the best
Valante Hunt
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Herman Gray
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Penny Ingram
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Marshall
Évaluation :
5
Le client n'a pas laissé de commentaire.
myron thornton
|
Premières impressions
Évaluation :
4
My only complaint, is that this is not the original location that I booked at for pick up. I had scheduled, online, to pick up at a closer location and later was told that I would have to go farther out of my way to get the equipment that I wanted to rent.
Scott Reed
Évaluation :
5
Very nice and friendly staff and we felt heat and supported every step of the way !! Thanks for being awesome
Kindra Maria Gonzalez
|
Expérience générale
Évaluation :
5
The id that help us was very knowledgeable about everything from out rental to our drop off and on all the rules and regulations of the property …. Thank you for going above and beyond for our comfort!! You was awesome and U-Haul need more employees like you thank you!!!
Kindra Maria Gonzalez
|
Premières impressions
Évaluation :
5
As usual; especially at this location I was very satisfied
CAROLYN CARTER
|
Premières impressions
Évaluation :
5
Great customer service!
Derrick Flowers
Évaluation :
5
Laquita was very nice. Her character was great and I could tell she was in charge.
JEFF LANE
|
Premières impressions
Évaluation :
5
Friendly staff eager to help and make everything convenient, went over and above to make sure you were satisfied.
JEWELINA RAHMAAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose Miranda
Évaluation :
3
The odometer was either wrong or someone read it wrong before they put the mileage in for the next customer. I drove off the lot with it showing at 133785 trusting the contract that i signed would be correct. I drove 43 miles and by the time i got Back it was at 133828 and when i checked The contract to see how full the gas tank was i noticed the numbers stated it started at 133765 which means i got Charged almost 20 miles more than what i actually Drove. I have All locations address where i drove And the gas receipt to show. My contract also states U-Haul will reimburse my gas and i got Told I'm responsible for paying for the gas w/o reimbursement.. I will not use this location again. The lady was nice but it seems like there's not much honesty in the mileage or who's actually responsible for gas.
Chloe Sharp
Évaluation :
3
Très bien
Tyler Colson
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES CLINGAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cindy Granados
|
Premières impressions
Évaluation :
5
Excellent service à la clientèle
Reginald Crouse
Évaluation :
5
I can't remember her name but the lady that was there when I moved out was very helpful and attentive. She was also there another time when I initially started moving out. She was the epitome of what an employee should be.
MARCIA STRICKLAND-BOWEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose Guzman
Évaluation :
5
The employees were very professional and polite.
SHARON CLICK
Évaluation :
5
Very nice and Friendly and very helpful!!
Just a great place to store your things.
Flossie Lee
|
Expérience générale
Évaluation :
5
Keep the friendly staff you have
Milton Winfrey
Évaluation :
5
Great experience!
Jason Harter
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERESA Fonseca
Évaluation :
5
Le client n'a pas laissé de commentaire.
ELAINE WILSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
jose palma
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammie Hill
Évaluation :
3
Le client n'a pas laissé de commentaire.
Carver Larry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Devon Weeams
|
Expérience générale
Évaluation :
5
Wry prompt courteous and professional service
Beverly Mccall
Évaluation :
5
From my experience nothing the customer service was wonderful and polite with a very pleasant attitude
Leshia Finks
Évaluation :
5
Everything was great
Charette Gibson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Desmond Swift
Évaluation :
5
Le client n'a pas laissé de commentaire.
william byar
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roylunda Colbert
|
Premières impressions
Évaluation :
5
Trucks needs maintenance done, one unsafe to drive.
Cheryl Brown
Évaluation :
5
Le client n'a pas laissé de commentaire.
SARAH TOWNSEND
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darall Lewis
|
Online Move In
Évaluation :
4
Make sure the truck is cleaned. There was trash in truck and in bed and cigarette ashes in cab when I rented it.
Diane Hartley
Évaluation :
5
Rep was very courteous and helpful
Pierre Jackson
Évaluation :
5
Le client n'a pas laissé de commentaire.
CECILIA MCGRIFF
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Taylor
|
Premières impressions
Évaluation :
5
Great Job, Customer friendly.
Christopher Taylor
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALMARSHELL BENNETT
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brenetta Green
|
Expérience générale
Évaluation :
5
My visit to this location was a pleasurable one. Everything went very well.
Carl Ratliff
Évaluation :
5
Very professional and easy to work with.
Charles Hardage
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny Holt
Évaluation :
1
I didn’t rent a truck from you.
steve smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEVIN LAREY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Almarshell Bennett
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nathan Walsh
Évaluation :
5
Friendly and helpful staff.
rhonda fontonette
Évaluation :
1
Le client n'a pas laissé de commentaire.
Tommy Robinson
Évaluation :
1
I been with Uhaul since 1997 and that almost 100k or more and towards the end y'all were hard to reach and then when I did reach y'all I occurred ba late fee and so of piled up over the months and I needed tio sept to clean the storage out which would have been appropriate to make up for all the times I occurred late fees because the answer service was not available. And veri by management that y'all were having phone issues so giving me til Sept would have been an offset to that issue and the fact that I been a customer for almost 30 years I feel I was screwed with the auction and now my deceased mother's thing are in the hand of someone else or thrown away.. And the fact that I live out of state and had no family to move it for me..laquita was the only one that reached out to the onsite manager but I guess she didn't have a heart...Oh well thank you for making over 100 grand on me and screwing me in the end....toodlea.
CARLA BRITT
|
Expérience générale
Évaluation :
5
Lawyers and Bobby went above and beyond to ensure my experience with Uhaul was exceptional!!! I cannot properly express the gratitude I have for their assistance and professionalism. They have truly displayed excellent service in every aspect!
Chantia Shells
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alindria Johnson
Évaluation :
4
Le client n'a pas laissé de commentaire.
NANG SEANG
|
Expérience générale
Évaluation :
5
Uhall should be 24 hours a day and not charge if you have to come after hours
DARRIAN FLUKER
|
Premières impressions
Évaluation :
5
Only thing the building smelled of marijuana and a white female was the only one inside the unit. The male who checked me in and out was awesome
angela island
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Arissa Pacheco
|
Online Move In
Évaluation :
5
Bobbie was so friendly and helpful. I will definitely use this location again for my Uhaul needs.
Michelle Chastain
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Bass
Évaluation :
4
Le client n'a pas laissé de commentaire.
angela island
|
Online Move In
Évaluation :
5
The Customer Service Representative that was working was amazing. Bobbie deserves to know that she is great at her job and very knowledgeable.
Kristina Ransom
Évaluation :
5
Bobbi and LaQuita are very helpful, friendly, and knowledgeable. My experience with this facility and its staff over the years has been exceptional. I will recommend to everyone that I know for them to use U -Haul storage for their storage needs.
GAYLE FOSTER
|
Expérience générale
Évaluation :
5
Wry nice help
Very nice
MICHAEL CRENSHAW
Évaluation :
5
I never received the email with my final invoice, still waiting
William King
Évaluation :
5
Le client n'a pas laissé de commentaire.
harriett newton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ingmer Zelaya
Évaluation :
5
Le client n'a pas laissé de commentaire.
JACOB STANDRIDGE
Évaluation :
5
Bobbie was very professional and nice
Roxann Bobo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krystal Ferrell
Évaluation :
4
Excellent service à la clientèle.
Vicki Stringfellow
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela Womack
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Collins
|
Expérience générale
Évaluation :
5
Le Quetta was great very nice and very understanding.
Quirnechia williams
|
Expérience générale
Évaluation :
5
Merci
CAPRICHA SHELDON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
james meadors
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roberto Montealegre
Évaluation :
5
Le client n'a pas laissé de commentaire.
Allen Hayes
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVEN STRINGFELLOW
|
Expérience générale
Évaluation :
3
No issues returning the trailer.
Peter Jilek
Évaluation :
5
The staff at this Uhaul Storage facility is awesome!!!
Angela Frye
|
Expérience générale
Évaluation :
5
Laquetta was friendly as always, very helpful and attentive. Thanks for making this a great experience
Jackie Ross
Évaluation :
5
Easy check out. Easy check back in. Associates friendly and helpful
David Allen
Évaluation :
5
Great staff, fast and easy
Wendoly Lugo
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa White
Évaluation :
5
Everyone was so sweet and very helpful. I would recommend this location out of all locations in Little Rock. ⭐️⭐️⭐️⭐️⭐️
VICTORIA MARTIN
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Huning
Évaluation :
5
Yes I kept the U-Haul for 10 days only expected to do it for one I'm very satisfied and I do appreciate you guys patience on returning it I will definitely do business with y'all again the manager on duty was excellent to work with I would recommend using her to anybody else in the company thank you guys The King family
James King
Évaluation :
5
It's your staff that nake you so good. She was great.
Richard Anderson
Évaluation :
4
Le client n'a pas laissé de commentaire.
MAYONE BIDDLE
|
Expérience générale
Évaluation :
5
Great service no complaints 👌
RUTHIE Childs
Évaluation :
5
Le client n'a pas laissé de commentaire.
kenny ross
Évaluation :
4
Le client n'a pas laissé de commentaire.
Clyde Thomas
Évaluation :
5
Laquetta is always so pleasant to work with.
TONY ANTHONY
Évaluation :
4
Le client n'a pas laissé de commentaire.
GANESHA SKERRETT
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly Perry
|
Expérience générale
Évaluation :
5
Bobbie was the sweetest! She was super friendly, efficient and knowledgeable!
Brittany Mendiola
|
Premières impressions
Évaluation :
4
Very good customer service
David Adams
Évaluation :
5
The manager was super nice and helpful!
Amber McKinzie
|
Premières impressions
Évaluation :
5
I don't like that it closed after 10 pm and I paid for it and have a code . They could have told me that overall thank you so much and came clutch for me 欄
Tremayne Cunning
|
Premières impressions
Évaluation :
5
Bobbie was great with helping and assisting!!
VICTORIA MARTIN
|
Premières impressions
Évaluation :
4
Great service
Traci Harris
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Collins
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEAN THRASHER
Évaluation :
5
Very friendly
Michael Terry
Évaluation :
4
Le client n'a pas laissé de commentaire.
Regina Tillman
|
Expérience générale
Évaluation :
5
Great people at this location.
rodney church
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Albert Adams
Évaluation :
5
The lady working there (I'm sorry, I don't recall her name) was very friendly to talk with and she made everything very easy!
Ryan Smith
Évaluation :
4
This unit was old and rough running.
Paul Martin
Évaluation :
5
Le client n'a pas laissé de commentaire.
NATHAN FREMIN
|
Expérience générale
Évaluation :
5
Nothing. Service was fast and professional. Equipment was ready at the promised time. Very happy with my rental experience.
Linda Huck
Évaluation :
4
Le client n'a pas laissé de commentaire.
Vernon James
Évaluation :
5
Lady was so nice and helpful on my drop off made my day perfect!
MAX BOYD
Évaluation :
5
Rien
Fernando Price
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jamie Carmack
Évaluation :
5
Rien
Rebecca Gilley
Évaluation :
5
Fast service nice people who work up your order
ELANA BURNS
Évaluation :
2
The truck they leased me was a death trap. The drivers side door jiggled open multiple times driving down the highway. The transmission was giving out and the truck would go from 65-70 mph to 20 spontaneously. The tires were rotten and the manager of the drop off location was shocked they let the truck leave the facility in the shape it was in. He literally said it wasn't in driving condition. Not to mention it was filthy and not full of gas.
Tiffini Robinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARY LINDSEY
Évaluation :
5
Le client n'a pas laissé de commentaire.
je'nya pearson
Évaluation :
5
Le client n'a pas laissé de commentaire.
ASLEI RENEE NOLEN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cecil Tyson
Évaluation :
5
Bobbie gave the best experience and service I’ve ever received from Uhaul.
Rodney Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
Theresa Farish
Évaluation :
3
Le client n'a pas laissé de commentaire.
Neil Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK KIJEK
Évaluation :
5
Kendall was very professional and very helpful. He made things very easy.
Robin Shilling
Évaluation :
5
Staff at the facility is very helpful. Also the lady work morning called and confirmed the reservation. I originally had a reservation other location but they did not even pick up call. Im glad i change my reservation to this location. Thumbs up
vijith athukorala
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Deane
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Sheaner
Évaluation :
5
The ladies working were both nice and helpful. All went well.
Timothy Ingram
Évaluation :
1
I arrived to pick up my Uhaul and was told that I would have to drive 50 miles to a different location to pick up the truck that I had reserved a month prior. They even called to confirm my reservation the day before. This is nonsense what kind of business are you running that you don't have the vehicle you had reserved for over a month? You couldn't have called earlier in the day? I had to pay movers that stood in my driveway for an hour waiting for me to get back from my 100 mile round trip to go pick up a Uhaul from a different location. No discount could be provided to help with the gas expenses or my time. This is FRAUD!!! Will never recognize Uhaul to anyone. Beyond disappointed.
April Bilyeu
Évaluation :
4
Le client n'a pas laissé de commentaire.
ron bellon
Évaluation :
5
I can't remember the guy's name, but he was awesome. When we pulled up, he came right out and took care of us. He was friendly and efficient.
Melissa Mitchell
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARILYN MCEWEN
|
Expérience générale
Évaluation :
5
Sales women was very courteous and efficient.
Cheryl Howard
Évaluation :
5
The setup and pick up crew were amazing
Tanya Brooks
Évaluation :
2
Worst Customer Service ever. After I was talked to and treated poorly I was determined to not stay another month after more than 12 years.
PHYLLIS BOLDEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANGELA BROOKS
|
Expérience générale
Évaluation :
5
Marquetta was extremely helpful and so nice! She made our move in and uhaul drop off a breeze. Je les recommande fortement.
Rosa Kempa
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Johnson
Évaluation :
5
Darren was a big help.
Ryan Shepherd
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
teresa blake
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEBORAH WILLIAMS
|
Expérience générale
Évaluation :
3
My room size was incorrect on paper is says 25’ x 45’ when in actuality it’s 20’x40’
DAVID DANIELS
|
Expérience générale
Évaluation :
1
I have been behind on my storage before and when I call to avoid auction they work with me. Well I called and they didn't know the date of auction, finally I get a manager named Tonya on auction day and tell me that I had to have it paid in full by closing. I'm homeless, had been sleeping in car until it got repossessed and lost job. I been sleeping couch to couch. EVERYTHING I owned was in that storage and it got auctioned off for 72.00. It was enough to furnish a 3 bedroom house with ALL appliances. I even had important paperwork work with ssn numbers on it. So for some stranger to have me and my children i fo is bothersome with all the fraud going on. I we t online and updated my mailing address to get mail and it still went to the wrong address. My phone was off and couldn't get communication. Generally I have dealt with Ms LaQuetta or Ms Lily which I was told were not there but the email I got informing me of auctioned off items had tbe d address and Ms LaQuetta name signed. I just wish they would have worked with me like they were doing in the past
TAMIKA STEPHENS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Miche Butler
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
teresa blake
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
EDI MORENO
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lorraine Hatcher
Évaluation :
5
Le client n'a pas laissé de commentaire.
judy gray
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Corinthia Scales
|
Expérience générale
Évaluation :
3
The storage facility is a good place to store small items “but horrible if you have to place a living room set in it, it’s too small, to compact ,hard to turn the in.
Brenetta Green
|
Premières impressions
Évaluation :
5
I reserved our unit online and it was a quick transition once we got there to finalize everything. Friendly staff that was able to multitask.
WILLIAM MCCLAIN
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
doavon zumbrun
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Timothy Hansen
|
Premières impressions
Évaluation :
4
To expensive. But a very nice place courteous workers.
barbara robinson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
izerika jackson
|
Premières impressions
Évaluation :
4
I had no problem getting into the unit I needed
DEBORAH WILLIAMS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTOINETTE WILLIAMSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHARNETTRA JENKINS
|
Premières impressions
Évaluation :
5
Spacious lanes for vehicles to load/unload, easy access on/off interstate.
Meredith Bass
|
Expérience générale
Évaluation :
5
Laquetta was absolutely amazing! She welcomed us with a great smile. She was very patient and personable. She took great care of us from beginning to end and extremely accommodating. She kindly walked us to our unit and suggested we could drive if we liked. I'm so happy we chose to come to this particular location in Little Rock, AR. I-Haul Laquetta is definitely the kind of associate you want representative your company. Thank you for such excellent service.
deneen hill
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clark Harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MECCA ALEXANDER-JACOBS
|
Expérience générale
Évaluation :
5
The manager is great, and it a great place.
FREDRICK MARKS
|
Expérience générale
Évaluation :
5
The employee that assisted me with the move in went above and beyond to make sure everything was customer service and statisfacation.
Larry Jackson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Candy Braswell
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alicia Dixon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roylunda Colbert
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Earnette Sullivan
|
Premières impressions
Évaluation :
5
Had no problem at all return the trailer after I stored the belongings in the storage unit very easy transaction
ALEXANDER FARISA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrie Thomas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Moore
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
alexis pride
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sarah Stivers
|
Premières impressions
Évaluation :
5
The manager was on site to answer all of my questions. She was also patient. It's worth using this U-Haul location.
Carrie Thomas
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lamarla Grind
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sheilar Hatton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Miche Butler
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Elizabeth Belcher
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Walker
|
Premières impressions
Évaluation :
5
The staff was awesome.They were very respectful and really really nice. I would definitely use your services again, if needed. Merci encore.
DORETHA HOPSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Davis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KAMECKA FLETCHER
|
Premières impressions
Évaluation :
5
Staff was very nice and helpful
Dewayne White
|
Premières impressions
Évaluation :
5
I enjoy the friendliness and helpfulness of the staff. Also very quick checked in and out
ESTHER RIVERA
|
Expérience générale
Évaluation :
4
My overall experience with Uhaul was great. The facilities were always clean & I felt as though my items were always secure. The only negative I experienced was not being able to make partial payments after being charged super high late fees in the first few months of my storage use. It felt as though I was being taken advantage of with the $30 late fees during a global pandemic in which everyone was suffering financially.
april chilldres
|
Expérience générale
Évaluation :
3
I say average because my storage was either broke into by staff or someone eles and no explanation was given no police was called no security footage and u haul suppose to have alarm system.
MARY GOLATT
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
alice harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda Nelson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angel Shelton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
charlene shaddock
|
Expérience générale
Évaluation :
5
Thanks for all the help that was offered and given to me
meshunda ellis
|
Expérience générale
Évaluation :
5
Ms Lillie and the other young lady very professional, kind, and helpful. From now on when I need a U-Haul I will be going there and recommending everyone to them.
TAMIKA STEPHENS
|
Premières impressions
Évaluation :
5
Lilly and the young woman whose name starts with "Leg" were very nice. Friendly, efficient, considerate, and knowledgeable.
CLAUDIA COLEMAN
|
Premières impressions
Évaluation :
5
Excellent customer service..
KIMBERLY DRONE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shayla Pirson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SAMANTHA NICOLE COX
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bennie Sims
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Markisha Duncan
|
Expérience générale
Évaluation :
5
Lillie was excellent!!
Angela Williams
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
TERESA MCKINNER
|
Expérience générale
Évaluation :
5
Love love Ms. Adams ..Thank you for a great experience ..
Alicia Dixon
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
kate thipaseuth
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Markeisha Perry
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Martha Lauster
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WANDA SMALLEY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GAYLE FOSTER
|
Premières impressions
Évaluation :
5
Terrance and Lillie was very awesome to do business with they both went above and beyond. Thanks again
Deonna Seals
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHEVA LAW-ADARAMOLA
|
Premières impressions
Évaluation :
5
I love the team there EVERYTIME I rent a storage.!!! Great customer service and friendly.!!
Markeisha Perry
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
NICOLE GRIFFIN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank Morris
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Crystal Wilson
|
Expérience générale
Évaluation :
1
The young man who help me yesterday was helpful but I wasn't accommodated for the system being down but my due date is still 1 I just move in yesterday this suck
khalilah finley
|
Premières impressions
Évaluation :
5
My experience was excellent from pickup of trailers from places in Texas and throughout my storage. Facilities and equiptment were well maintained. I had zero problems. My truck wouldnt start at the Chicot location. The guys there gladly gave me a jump.
KEVIN DANIEL
|
Expérience générale
Évaluation :
5
Merci
Candance Calhoun
|
Expérience générale
Évaluation :
4
Friendly worker who was helpful
shawn russ
|
Premières impressions
Évaluation :
5
All good had no good communication with the manager but they have a new manager now. Storage clean and when I moved my stuff no rodents it all, no insects nice to saw that , on the other hand I'm not satisfied with the new attendant he s on training or some, I rented a truck to move out and he didn't give receipt I still don't know how much I paid for the full truck rental and the details.
EDGAR BAENA
|
Expérience générale
Évaluation :
5
I greatly appreciate both of the guys help from today thanks again
Twanisha Killian-Graham
|
Premières impressions
Évaluation :
5
THE GENTLEMEN WORKING AT THE DESK WERE EXCEPTIONALLY HELPFUL, KIND, AND GRACIOUS! THESE MEN, OF SUCH GOOD CHARACTER, ARE WHAT MAKES YOUR BUSINESS SUCCESSFUL AND RUN SMOOTHLY THEY ARE AN ASSET TO YOUR BUSINESS. DO WHAT YOU CAN TO KEEP THEM. I'VE NOTICED, IN MY 6 YEARS OF DOING BUSINESS AT THAT LOCATION, THAT YOU'VE HAD A HIGH TURNOVER RATE. THESE 2 GENTLEMEN ARE EXCELLENT WORKERS. REWARD AND PAY THEM A JUST WAGE. THIS IS WHAT KEEPS YOUR BUSINESS SUCCESSFUL AND COMPLAINTS VERY LOW! THANK YOU.
JOEANNA LOWE
|
Premières impressions
Évaluation :
5
Terrance Miller is a superior employee. He always went out his way to accommodate all stressful situations. Always helpful, polite, and respectful.
Twanda Rollins
|
Expérience générale
Évaluation :
2
Guys did not give me any kind of check during the move what if I was thrown in my own unit no one would have known for days the cameras are not on my unit I didn’t get the fist month for a dollar and I really feel that this site has a racket on small units jacking the price above the usual rate for a larger unit I want my money back
Johnny Elgen
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
lasandra wilson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SAMANTHA NICOLE COX
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amber Hanna
|
Expérience générale
Évaluation :
4
The only issue I have is there is no garbage access for patrons. I understand people should not be throwing out furniture however one of my pictures broke so I had a broken glass in a box, what was I supposed to do with it? I do not think it is reasonable to expect people to take their garbage and find somewhere else to throw it out. I have a storage unit because I do not have an apartment.
Natalie Snow
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Antonio Rivera
|
Premières impressions
Évaluation :
5
Aucun
Doyle Shepherd
|
Expérience générale
Évaluation :
5
Mr. Chris was very professional, positive, and easy to do business with! His attitude was great and he explained everything well! I'll recommend anyone to him for business.
Shernika Webster
|
Premières impressions
Évaluation :
5
Aucun
Doyle Shepherd
|
Premières impressions
Évaluation :
5
The time spent, Awesome customer experience, and pricing was so worth it.
Carlita Sanders
|
Premières impressions
Évaluation :
5
S.O.
Tekesia Baker
|
Expérience générale
Évaluation :
1
Worst experience ever dealing with uhaul will never use there services again. Charged me several months after telling them to cancel my storage that had no lock on it these very poor customer service!
Jonathan Acklin
|
Expérience générale
Évaluation :
5
I'm unsure of the names but the gentleman that checked us I'm and helped us periodically was fantastic. He has great customer service skills and was very accommodating when helping find the right size
Leah Bell
|
Expérience générale
Évaluation :
5
They all were very helpful and I would always use U-Haul for any future services. Merci.
DESSIE SMITH
|
Expérience générale
Évaluation :
3
Overall my experience was ok , but I was not happy that I was charged for the entire month even though I vacated the unit on the 10th of May. And someone rented the unit right after me
CRAIG RENAUD
|
Expérience générale
Évaluation :
5
Wonderful
Shanta Moore
|
Expérience générale
Évaluation :
5
Great place.
Kenneth Earl Bush
|
Expérience générale
Évaluation :
5
Our experience with U-Haul at I-30 and Chicot Rd. in Little Rock has been excellent. We could not have asked for better service than the help we got from Chris the manager and HK the weekend person.
LAWRENCE ALLRED
|
Expérience générale
Évaluation :
5
Overall good experience with my temporary storage needs
DAVID BOZELL
|
Expérience générale
Évaluation :
5
Great Job!
ROSHUNDA DAVIS
|
Expérience générale
Évaluation :
5
I had a wonderful experience with u-haul.... Great customer service
joshua richmond
|
Expérience générale
Évaluation :
5
The guy is very professional.
ANGEL Browning
|
Expérience générale
Évaluation :
5
They were so helpful.
Solomon Chasi
|
Expérience générale
Évaluation :
5
Dry helpful and friendly
CHERYL CARROLL
|
Réservation
Évaluation :
5
I had no problems everything was perfect the young lady that worked on 10/07/2018 sorry I can’t remember her name but she was very helpful and friendly I have already told a couple of friends ❤️
Shanta Moore
|
Expérience générale
Évaluation :
5
I could not have had a better service from everyone I had to deal with.
Lacey Griffin
|
Expérience générale
Évaluation :
5
Eventhough the younglady waz sick she waz very good. Customer service excellent. Raise needed..
Paulette Moore
|
Réservation
Évaluation :
5
The staff was nice and understanding. Thanks AJ
Tanell Mackey
|
Expérience générale
Évaluation :
1
Lost the key and was charged 50 to cut the lock off . They guy would not allow us to cut the lock ourselves, we had a small cordless grinder ourselves. And he stopped and said we where not allowed
terry gore
|
Expérience générale
Évaluation :
5
Thanks for cleanliness
WANDA SMALLEY
|
Expérience générale
Évaluation :
3
The manager could stand to be a little bit nicer
RHONDA MARION
|
Expérience générale
Évaluation :
5
I had U-Boxes delivered. They were delivered when asked, and even a little early in the day which was GREAT. The drivers were very helpful and courteous. The box pickup was an equally pleasant Thanks!
Russell Woodson
|
Expérience générale
Évaluation :
5
Customer service is grand
WILLIS YOUNG
|
Expérience générale
Évaluation :
5
Na
Larry Crutchfield
|
Expérience générale
Évaluation :
4
Steven Garrett was very friendly and helpful.
Travis Butler
|
Expérience générale
Évaluation :
5
Great service and customer service. Thank you, Stan
Stanley Clayton
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.