Évaluations des clients U-Haul Moving & Storage at Putman Dr

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Putman Dr

Cote générale :

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Graham P. | First Impressions |
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Le client n'a pas laissé de commentaire.

Robert G.
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Le client n'a pas laissé de commentaire.

Dwight B.
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Customer service was very helpful. Outstanding team.

Nathan A.
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This location is 100% A++! Justin and the team are always on their game. They go the extra mile to make sure customers are well taken care of. I will continue to use Uhaul and to recommend it to other people based on the high quality service I have received from this location.

Janet S.
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Le client n'a pas laissé de commentaire.

Ice A.
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the guys at this location were extremely friendly and amazing. one of the individuals who helped me went above and beyond.

William M.
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Le client n'a pas laissé de commentaire.

Rick H.
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Le client n'a pas laissé de commentaire.

Beverly P.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

Carolina D.
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Le client n'a pas laissé de commentaire.

James H.
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Vehicle alternator went out 9 miles down the road. Lost a day of moving. Should have had a process to dispatch another truck but instead was stranded.

wayne S.
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smooth operation

Stephen V.
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Le client n'a pas laissé de commentaire.

Nitashia H.
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Le client n'a pas laissé de commentaire.

Keith B.
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Le client n'a pas laissé de commentaire.

David S.
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Employee was very helpful and friendly. Took care of all

Carolyn B.
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Not a thing! Thank you!

Randall C.
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Le client n'a pas laissé de commentaire.

Sharon D.
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This location is my go to for truck rental!! Love working with Justin and his team!!

Donal D.
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I had a confirmed reservation at one location and when we got there they did not have any trucks for days to honor the reservation. It would have been nice if they had called us or emailed us to let us know.

Jon B.
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Le client n'a pas laissé de commentaire.

Gregory H.
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We got a truck and hauled our stuff and went to return it. The person behind the counter told me I didn't have to be back at 7pm, when the sign on the door said they closed. He said that was just when they stopped renting. He said they would be there till 8pm. When we got back, at 7:30pm they were gone. While I was trying to check my rental back in ANOTHER customer showed up and asked "Where are the people who work here? They said they'd be here till 8!". If he had just told us the truth, or even "Read the sign" would have been better than this!

Abraham H.
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Make sure when someone makes a reservation you get it. I placed a reservation Saturday morning at FATTS AUTOMOTIVE LLC and nobody was there. My email confirmation also stated the same location. Then I drive all the way home and get a phone cal from a storage place asking me if I was coming to get the Uhaul. Why did my reservation go to a different place and I was never notified? Also I didn't even get a full 24 hours for my uhaul. I picked it up at 2 or 3. I was told it had to be back at noon the next day. The people at the uhaul store though were nice. But the reservation screw up put me behind several hours.

glenna K.
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They do an excellent job.

GILBERT T.
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Le client n'a pas laissé de commentaire.

Jeffrey M.
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Le client n'a pas laissé de commentaire.

Jennifer N.
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Le client n'a pas laissé de commentaire.

Brian R.
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Le client n'a pas laissé de commentaire.

Thomas B.
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The only complaint was that I wanted to drop the unit off in Destin, Fl at Destin Towing. I was told by the agent in Huntsville that it would be no problem. When I arrived at Destin Towing they were the most obnoxious and rude individual I've ever met. They do a tremendous disservice to the Uhaul brand. Sometimes you just need to cut ties with under performing locations.

FRANK G.
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Le client n'a pas laissé de commentaire.

Shannon B.
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Le client n'a pas laissé de commentaire.

IDALAKEYCIA G.
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Not a thing...Willow was AWESOME!!!

Edward R.
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Le client n'a pas laissé de commentaire.

Jasmine J.
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Le client n'a pas laissé de commentaire.

Nivita M.
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I just love Willow she has such a beautiful attitude

Robert C.
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Le client n'a pas laissé de commentaire.

Sam S.
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The original drop-off place on Pulaski Pike is not a good place. When I got there, all the doors were locked and no one there to receive the trailer. I don’t feel safe to wait there. So I went to the one on University and it’s much better. I plan to rent another one next week and not plan to go back to Pulaski Pike.

anup P.
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Le client n'a pas laissé de commentaire.

Richard M.
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Le client n'a pas laissé de commentaire.

Carl S.
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Le client n'a pas laissé de commentaire.

Carl S.
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Le client n'a pas laissé de commentaire.

ALVIN D.
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Le client n'a pas laissé de commentaire.

Charles G.
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Easy pick up and return, helpful staff.

Merita K.
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Busy location, they were nice and friendly. Had no problem returning the truck and trailer to them.

Rene Z.
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Not a thing. Just keep doing what you're doing now.

Dennis L.
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It was raining hard that day. It was slow to get service. Rep was friendly and helpful.

Sharon D.
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I highly recommend Justin and his team. I drive out of my way to rent from this location!! They are that good!!

Charles P.
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Le client n'a pas laissé de commentaire.

Lashonn J.
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The return process

Eric C.
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Le client n'a pas laissé de commentaire.

David P.
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Willow and David are true professionals! Everything explained and out the door in no time flat. I've never seen someone hustle as much as David did when he hooked up my trailer and disconnected it. Kudos to both of them!

John N.
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Le client n'a pas laissé de commentaire.

Sharon D.
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I love how this location provides such awesome customer service. I had to make changes to my reservation and they handled it so graciously ... as always!! Special shout out to Justin and Willow!!

Ebony C.
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Improve the efficiency of the online check-in experience. I opted to check in online, but ended up having to be helped by a rep.

Tomekia F.
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I was helped by your representative Corey Cagle. He provided excellent service through his professionalism and courteous attitude. He ensured that I understood the contract, and ensured that I received a clean vehicle. He was patient with my questions and treated me with respect. I will definitely use this location again when I need a vehicle. Thanks Uhaul!

Laticia C.
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Everything was great!

Regina R.
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Le client n'a pas laissé de commentaire.

Thed J.
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Always courteous and friendly. Very helpful.

Charles S.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

Rafael T.
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Le client n'a pas laissé de commentaire.

Stadford M.
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Uhaul,is a great company to rent from.

Raymond K.
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Bigger parking lot. Very hard to park to go inside and to maneuver rental trucks. Staff was excellent, helpful and friendly.

Ginny C.
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The staff member who checked me in for my reservation was very professional and helpful. Great job!

Robyn B.
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Only problem was I caught them on a busy day and had to wait in line...they couldn't help it and did their best to get through all of our needs as fast as possible...

Larry B.
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Le client n'a pas laissé de commentaire.

Clifford M.
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Le client n'a pas laissé de commentaire.

Richard D.
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Le client n'a pas laissé de commentaire.

Gabriel D.
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Le client n'a pas laissé de commentaire.

Joseph O.
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Le client n'a pas laissé de commentaire.

James M.
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Fix water leaks in trailers. Make sure tires hold air and are properly inflated.

Ernie E.
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Great service from the office staff. There were, knowledgable and courteous.

Ashley S.
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Le client n'a pas laissé de commentaire.

Joy J.
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Le client n'a pas laissé de commentaire.

ed G.
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Le client n'a pas laissé de commentaire.

James D.
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Le client n'a pas laissé de commentaire.

Kimele S.
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Le client n'a pas laissé de commentaire.

Anthony M.
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Le client n'a pas laissé de commentaire.

Ralph R.
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EXCELLENT SERVICE. KEEP UP THE GOOD WORK.

Clarence T.
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The Staff was very helpful and very knowledgeable . Made me feel like I was appreciated

Sandra P.
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Le client n'a pas laissé de commentaire.

michael P.
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It did take awhile to be served upon pick up, however turn in was quick.

Ronald G.
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Le client n'a pas laissé de commentaire.

Daniel J.
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have smaller trucks available at more locations- Had to drive 8 mi to get 10' truck. 16 more miles $16 more cost

Amari H.
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Very simple and easy

mark C.
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Person met me when I pulled up. He had me checked out in just a minute then helped me un-hitch. In and out in no time.

Alan P.
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Le client n'a pas laissé de commentaire.

James M.
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They charged me for two uses that's messed up

Randall E.
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Nothing to add, everything went well.

Antonio S.
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Ensure the vehicle requested is at the location and adapt contract as requested rather than sticking extra fees for the end.

James M.
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Le client n'a pas laissé de commentaire.

Dennis B.
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Easy and convenient

David A.
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Not charge customer credit card twice.. my account still hasn't been credited yet.. my card was billed at the time I picked the truck up and again when I returned it.

Tiffany J.
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Le client n'a pas laissé de commentaire.

KEITH D.
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None. Willow is awesome. Great customer service.

Robert S.
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Le client n'a pas laissé de commentaire.

Eric E.
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The right light on the tow dolly did not work after I left the pickup location.

Gwendolyn W.
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I can't think of anything other than the parking lot, which sometimes become congested because it is small. Otherwise, I like this location.

Andrew L.
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Le client n'a pas laissé de commentaire.

sandra A.
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Everyone was friendly there and I would recommend Family and friends.

Gail m. | First Impressions |
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Your Team was supportive and their professionalism enabled me to accomplish my mission.

robert D. | Overall Experience |
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The staff was very friendly - and quite helpful.

Kyle L. | Overall Experience |
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Access can be crowded when trying to get into the storage units.

George D. | First Impressions |
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Willow handled my account and even with the computers down she did an exceptional job. I was very pleased in every way with this location.

Buffi Y. | Overall Experience |
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Very helpful! Communicated via text which made it super convenient. Were on time and flexible!

DONALD G. | Overall Experience |
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Homeless people everywhere.

Elizabeth R. | Overall Experience |
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Great staff! They were very helpful and accommodating!

William H. | Overall Experience |
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Staff took care of all my needs.

Nancy I. | Réservation |
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Customer service people were prompt and friendly. Very helpful

Joel L. | Overall Experience |
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My uboxes were not delivered on time and once they did arrive there were several of things broken including furniture

Christopher C. | Overall Experience |
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My U-Box delivery was horrendous. Only had two trailers for my 5 U-boxes. therefore had to unload one while one was in transport then unload that one... I should have been warned before this happened.

timothy b. | Overall Experience |
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I was completely satisfied with U-Haul's storage facility.

Patty M. | Overall Experience |
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There was one lady that was the most friendly most sweet and most helpful, I never got her name but to her I am most thankful. Would be glad to come down and point her out.

joann d. | Overall Experience |
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Went out of their way for me

Non reviews have been submitted for this location.

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