Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff was very friendly, attentive, communicated well, inquired about our needs, were timely and worked well together. They seemed happy to be helping people. It was a great experience.
Melissa Cox
Évaluation :
5
Thank you for helping me store things and move.
MARJORIE MARTINEZ
|
Premières impressions
Évaluation :
5
Well there’s really nothing to change you have great customer service,friendly staff.
CARLOS SANCHEZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johnny Ethridge
Évaluation :
5
Same great service at this location.
ronald dubose
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Dutchman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hagen Sophia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy Holt
Évaluation :
5
Having just moved to area I will definitely use this location for any services I may need in the future. Super friendly and helpful
Raul Cabral
Évaluation :
4
The contract booked online stated that a person can use either a credit card or a debit card with a credit card symbol. When I got there, the clerk told me it was cc ONLY for NM. He did work out a solution for me, but if the contract states debit card with a credit card symbol, that should be honored at the store.
Joe Perea
Évaluation :
5
Le client n'a pas laissé de commentaire.
jeffrey James
Évaluation :
5
This location is awesome, they go the next step to help their customers! I've used them multiple times without any issues. I would recommend to anyone moving in the Rio Rancho area.
Evan Maresco
Évaluation :
5
Very nice and helpful people and equipment. Definitely will recommend
jim gallegos
Évaluation :
5
Excellent service à la clientèle.
JOHN ZURILGEN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Moch
Évaluation :
5
The staff was amazing. I am a disabled vet and the help I received to change out my fuse was invaluable. I cannot express enough how much I appreciated the kindness and grace I received. It saved me a trip to get the car fixed and kept my travel plans intact. I would go back to this shop every time.
Angela Delzell Christopher Delzell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary Coleman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ean Schmitt
Évaluation :
5
Le client n'a pas laissé de commentaire.
joe sandoval
Évaluation :
5
No complaints
Good customer service
chad valencia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Pino
Évaluation :
4
I wouldn't recommend uhaul at all because my rental experience was terrible. It was the online reservation that was terrible not this location. My truck was not was I requested. The dolly and blankets were at a different location. The whole experience was terrible.
Leslie May Deller
Évaluation :
5
Le client n'a pas laissé de commentaire.
gabriel holloway
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jim Quick
Évaluation :
5
Le client n'a pas laissé de commentaire.
bernell rice
Évaluation :
5
Nothing everything good
Pam Cowell
Évaluation :
5
I’ve used this location several times and they’re always fantastic.
Daemon Donigan
Évaluation :
5
Nothing-Keep both the gentlemen at the store who were nice and friendly. Explained every little detail very clearly (Crystal!!). I will certainly rent again from this location because of the cutomer service and care. Thanks for employing them.
Kalaiappan Chidambaram
Évaluation :
5
Fast service both when I went to pick up trailer and when I dropped it off it was fast efficient and overall great.
nathaniel tarango
Évaluation :
5
Le client n'a pas laissé de commentaire.
dave duncan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lorraine jiron
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bruce Takala
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Smith
Évaluation :
5
Great customer service I experienced.
Yvonne Mahnesmith
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Schuerman
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Casey
Évaluation :
5
Le client n'a pas laissé de commentaire.
kathleen billock
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nathan Atwell
Évaluation :
5
I have known the staff for 4 years and always a great experience
russle plank
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gangadhar Kongara
Évaluation :
5
Very helpful, knowledgeable and friendly service. Je les recommande fortement.
Julie Romero
Évaluation :
5
Perfect customer service. Thanks
aubrey McAlester
Évaluation :
5
Le client n'a pas laissé de commentaire.
russell lopez
Évaluation :
5
Great service very professional and polite
Scott A Corral
Évaluation :
5
Le client n'a pas laissé de commentaire.
dave duncan
Évaluation :
5
I got there right before closing, and both employees were friendly and helpful
dave duncan
|
Premières impressions
Évaluation :
4
Thank you for your time and help Andrew.
Janet Serrano
Évaluation :
5
Great experience The rental rep was exceptional. Christopher was the reps. name. The truck ran great.
Lawrence Marquez
Évaluation :
5
Nice service.
Vera Neel
Évaluation :
5
Andrew was amazing and extremely helpful in facilitating my rental. Nothing but good things to say..
Russ Blanton
Évaluation :
5
Everyone was very helpful and friendly!
Jennifer Fanning
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Jacquez
Évaluation :
5
Totally satisfied.
Edgar Maycumber
Évaluation :
5
Best of the best
Hiram HERRERA
Évaluation :
5
Great folks to work with as they are friendly and helpful. Always offering to help with your purchases and accommodating when renting or returning equipment. Highly recommend doing business with this location.
Harold Spilker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phillip Phelps
Évaluation :
1
Not happy with my overall experience
joshua scott
Évaluation :
5
Know it is company policy but not being able to use debit/credit card to reserve pickup frustrated me as I don't use credit cards for daily expenses. Was not the staff but company that I was upset with. Found old credit card was able to complete transaction. Will. It be renting a pickup from you again.
Thomas Garrity
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anna Perez
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ryan Offutt
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tom Baltes
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Frenton
Évaluation :
4
I only wish I could get 24 hour access to my unit. I had it before when Chellsee was manager. This facility is always well maintained and the staff are always excellent.
James McCarty
|
Premières impressions
Évaluation :
5
Andrew, was Great!!! very pleasant, courteous, informative, and very helpful! made me feel comfortable, and very good people skills, Knowledgeable! Thank You!!!
kathleen billock
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Christopher Ramsauer
Évaluation :
5
N.D.
Steven Martinez
Évaluation :
5
Le client n'a pas laissé de commentaire.
MACRINA CARDENAS
Évaluation :
5
Le client n'a pas laissé de commentaire.
brian bustos
Évaluation :
5
Friendly, knowledgeable staff who provided quick, efficient customer service. Much appreciated after a hectic week! Many thanks!
Tom Baltes
Évaluation :
5
Le client n'a pas laissé de commentaire.
Orin Jackson
Évaluation :
5
Service was very good, and very helpful. However, if looking fo a place for improvement.....on my first visit , there wasn't anyone at the counter ....i had to come back again an hour later to find someone to help me.
GRAHAM ANNEAR
Évaluation :
5
you equipment and people did another great job.
James Cody
Évaluation :
5
Christopher and the new store manager were great. They're extremely helpful and very knowledgeable. Christopher goes out of his way to make sure people are 200 % satisfied.
Steven Scharf
Évaluation :
5
Le client n'a pas laissé de commentaire.
Norman Lee
Évaluation :
4
Quick and easy drop off.
Robert Racoosin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Cardoza
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mark Walag
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Stephenson
Évaluation :
5
Fast and friendly staff!
Gloria Ortiz
Évaluation :
5
Very friendly and helpful!
Shannon Melxher
Évaluation :
5
The staff is great. The process is quick.
MANUEL HERRERA
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicolas Escandon
Évaluation :
5
Smooth from start to finish. Thank you.
Freddie Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erin Guistolisi
Évaluation :
5
Easy .In and out in10 min.
Robert Drummond
Évaluation :
5
Le client n'a pas laissé de commentaire.
jorge vargas
Évaluation :
5
The process was fast and easy, with no surprises when it came time to pay the bill. Miles above the experience I've had with Penske and Budget.
Gavin meadows
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melynda Lipscomb
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rigoberto Pinto Licona
|
Expérience générale
Évaluation :
5
Best customer service from the entire team at the top Rio rancho location. Best experience I've had from Uhaul .
Amber Glennon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor pacheco
Évaluation :
3
I was disappointed when I started having truck issues and was told "well if it breaks down just wait for tow assistance" after I was trying to get another truck when mine had a check engine light on and was shifting really rough. I explained I did not want to be on the side of the road with all my belongings within but the lack of care was a little disheartening.
Jonathan Knoell
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Thompson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jim Dobier
Évaluation :
5
Le client n'a pas laissé de commentaire.
Latonya Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shirley steadmon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey Frazier
Évaluation :
5
Le client n'a pas laissé de commentaire.
JARED VALENCIA
Évaluation :
4
Your facility met all of my needs. The staff was courteous and knowledgeable. A good experience.
Karen Strickland
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Olonia
Évaluation :
5
Manager (JD I think?) was awesome. Great customer service skills, by connecting with customer and creating small talk to keep away from silences during the paperwork process. On top of that, even though I showed up about 15 minutes early the truck was ready to go with the dolly and furniture pads already in the back of the truck and ready for me to get to my move. It was a vastly better experience than I had at the last U-Haul place that overcharged me on top of a lack of customer service. Merci encore!
Jai Portillo
Évaluation :
5
Le client n'a pas laissé de commentaire.
jimmy Blevins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ricardo Nieto II
Évaluation :
5
Friendly and fast service
Gonzalo Calderon
Évaluation :
5
Excellent service
Janaye Mellon
Évaluation :
5
Attendant who received my trailer was very friendly and got my trailer unhooked and had me on my way in short order. Highly recommend this location. The attendant was the same one who inspected my trailer hitch for safety as per email received from u-haul when I reserved the trailer to pick up in Arizona. He was extremely friendly then even tho it's a PITA job for which u-haul receives no monetary compensation to inspect your vehicle for safety.
Gregory Fay
Évaluation :
5
The staff was very friendly and made the experience easy.
Kelly Daly
Évaluation :
5
Very nice crew
Ted parsons
Évaluation :
5
I can't think of anything. I was absolutely satisfied and accommodated on such short notice.
Randy Doolittle
Évaluation :
5
What you can do is: Keep going the way you are, the peeps that work at the location are chill, fair and friendly!
conelis swarttouw
Évaluation :
4
Le client n'a pas laissé de commentaire.
Leslie Hernandez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
tracie ortiz
|
Premières impressions
Évaluation :
5
Storage unit worked well for me. The location was very convenient and the staff was polite and very helpful. I would recommend this location to all who need temporary storage. This was the best service I had ever had. Thanks U Haul.
robert Mitchell
|
Expérience générale
Évaluation :
5
Great customer service, clean, efficient !
Michael Glenn
|
Premières impressions
Évaluation :
5
This storage was great. I can't say when good things about it. I issues or problems.
RONALD ABEITA
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rick Warren
|
Expérience générale
Évaluation :
5
Superior customer service from the start. The manager was thoroughly helpful every step of the way. Another team member gave directions over the phone to assist us finding location when we were lost. I recommend this location for your moving truck or storage, top notch facility!
geoffrey howard
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael Rominger
|
Expérience générale
Évaluation :
5
You guys were great! Sorry about the delay with the keys. Totally my bad. 5 stars all around!
Michael Carey
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Damian Zavala
|
Expérience générale
Évaluation :
4
The locking mechanism was not well designed and cumbersome to use.
Auttem Foglia
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
alexander wilson
|
Premières impressions
Évaluation :
5
Chelsea was extremely helpful and accommodating to our situation, she allowed us an extra day to return our trailer free of charge, Carlos was very friendly and courteous. Excellent service and clean storage units. I would return to this Uhaul location for my moving and storage needs.
Olivia Lovato
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
karen brittain
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deanne MADRID
|
Premières impressions
Évaluation :
5
Exactly what we needed. No complaints to be had Helpful and friendly staff.
Levi Aguilar
|
Expérience générale
Évaluation :
5
I cannot say enough good things about this location. Everything and everyone there is superb!
Lydia Hejl
|
Premières impressions
Évaluation :
5
This facility has a very welcoming, helpful, and friendly staff. We highly recommend.
Colleen Joy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Evelyn McCullah
|
Expérience générale
Évaluation :
5
We had to move from a larger facility to a smaller Locker, and they made it effortless. We've dealt with you before we had to move to another facility to get to larger buildings. Every time we've had to move our go to one order close one out it has been very convenient and professional. I've already got my granddaughter to have a locker close to us. So I'm already recommending for you. Thank you for all your concern kindness and care. Denise McTammany.
denise mctammany
|
Expérience générale
Évaluation :
1
Wrong storage unit, also rodent infestation. Unit smelled like urine.
Cristina Pivonka
|
Premières impressions
Évaluation :
5
Very friendly place. Everyone was very accommodating!
Cathie Rowland Robert
|
Expérience générale
Évaluation :
5
Outstanding staff and facility. I could not have been happier with my Rio Rancho Uhaul experience. I'd recommend this location to everyone I know, and I'll keep them in mind if I am in the area again.
James Mccarty
|
Expérience générale
Évaluation :
5
From my initial contact in Arizona to my last day using the storage facility, the staff was always courteous and helpful.
Earlene Price
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Grimstad
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Crystal Breeze
|
Expérience générale
Évaluation :
5
Very well trained staff that were friendly and helpful
Ruth Hosking Scarkino
|
Expérience générale
Évaluation :
5
This is the best place I've ever used for storage and all my U-Haul service. The staff here is absolutely wonderful .
Wilma Gregory
|
Expérience générale
Évaluation :
5
Stephen is the man! Great guy and very helpful
cherri wissam
|
Expérience générale
Évaluation :
3
Too many trucks parked in front of the storage units.
art carbajal
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Thomas Grant
|
Expérience générale
Évaluation :
4
Some planning done through computer, some in person, some by phone - too many loose end with each process. For example, "If I had completed my checkin to the storage facility online, I wouldn't have been charged for a lock." (I had a lock.) I was told on the phone to complete my checkin online ONLY if I wo7ld be arriving after closing. A lock would be provided.
Earlene Price
|
Premières impressions
Évaluation :
5
Most friendly staff I’ve ever encountered!
Cathie Rowland Robert
|
Premières impressions
Évaluation :
5
Chelsea and her crew are wonderful very knowledgeable. They are great. Highly recommend.
Lee Gregory
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DANA RATLIFF
|
Premières impressions
Évaluation :
5
My Uhaul team was super helpful and nice thank you 🙏🏼.
John Gurule
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
vera kelly
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori Holslin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DUKE STRIPLING
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Della-Ratta
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael Rominger
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Glenn Ver Wey
|
Expérience générale
Évaluation :
5
Staff at was always pleasant and helpful.
karen cata-perez
|
Expérience générale
Évaluation :
5
Amazing staff. Outstanding customer service.
Michael Davenport
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Marisa Ravalli
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Thomas Grant
|
Premières impressions
Évaluation :
4
My storage had leaves and debris.
vera kelly
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael hendrickson
|
Premières impressions
Évaluation :
5
Super friendly and accommodating. Very refreshing.
Michael Davenport
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rochelle Bracelli
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Wells
|
Expérience générale
Évaluation :
5
All the personnel were extremely helpful and knowledgeable — a great U-haul store!
William Shanklin
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
PIPER JOHNSTON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
brandon brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Albin Funke
|
Expérience générale
Évaluation :
5
Friendly and helpful staff, reasonably priced storage units, and a very convenient location. A satisfied customer here.
BRIAN RANKIN
|
Expérience générale
Évaluation :
5
Very nice and friendly staff professional and respectful and very helpful
joshua bustos
|
Premières impressions
Évaluation :
4
Could have used some lighting inside the unit.
Joe Hanson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DONALD WOLLARD
|
Expérience générale
Évaluation :
5
General manager was super accommodating for our situation.
Brian Ehrlich
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
CRYSTAL EDWARDS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor Chiu
|
Expérience générale
Évaluation :
5
This location has a great staff. The store manager Chelsie is always friendly and very hands on. All issues I've had over the years were resolved very quickly. I highly recommend this location just because of the service ice received here.
Lois Black
|
Expérience générale
Évaluation :
1
I have no complaint with the staffing at all but I'm so disappointed that my stored items are not more protected. I visited the unit and could not believe the amount of dust/dirt that covered all my belonging. Any electronic have to be destroyed and I can't imagine how I'm gonna get all the dirt out of my leather sofas and I'm paying $200 a month to store these items! Seems that Uhaul should be able to add more of something to keep the elements out. Im just sick about it!
KIMBERELY kaye
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN RANKIN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cletis Chavez
|
Expérience générale
Évaluation :
5
Excellent
Elizabeth Wells
|
Premières impressions
Évaluation :
5
We had a great experience using the storage unit for two months at this location! The facility was very clean and the staff was very friendly and helpful. Will definitely consider this location for our storage needs in the future!
mariah sway
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
elizabeth sheehy
|
Expérience générale
Évaluation :
5
Excellent service à la clientèle. They were very helpful and did everything they could to help.
jasmine bueno
|
Premières impressions
Évaluation :
5
Was very pleased with services
shelly collier
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samuel Fasinu
|
Expérience générale
Évaluation :
5
This location was excellent they helped out after the location off of atrisco was rude and very unhelpful. I had just finished doing a almost 10 hour drive from Dallas to Albuquerque. I arrived at the Atrisco location to do my free 30 day storage I had previously reserved. I was greeted by a man who looked like I had disturbed him from some administrative task he was working on. I told him I was there to rent a storage he asked how big was the truck I was in I said 15ft. The man then said I only have one 10x10 left and at that time I said I have a reservation already he said ok and pulled up my info and said it was going to be $146 for the storage. I then asked what happened to the 30 day free I was told I would receive. He then went to tell me that it was at his discretion to do that when he is over 90 % occupation. I asked how is that even fair when this was offered to begin with this is like a bait and switch there is nothing anywhere saying that this was a discretionary option. The guy said this is what he was told he could do by his manager. The guy then asked what are you going to do and I said I would just go somewhere else. I called the call center number and after waiting on hold for about 30 minutes they were able to direct me to a location further down the road that helped. I hope the other guy gets a new attitude and learns how to better take care of his customers like the lady at the Rio Rancho location. I also suggest if U-Haul is going to allow bait and switch tactics for their storage units that they put it in writing somewhere.
Joe Hanson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Suzanne Russell
|
Expérience générale
Évaluation :
5
Very well managed would recommend to everyone!!!
EDWARD JANSSENS
|
Expérience générale
Évaluation :
4
Only problem is the sand that blows under the door and into the unit.
sheryl russell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrey Rojas
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
janet held
|
Premières impressions
Évaluation :
5
A very friendly and professionally run office.
William Shanklin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
mariah sway
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Bullington
|
Expérience générale
Évaluation :
5
Chelsea is an asset to the company. She has great customer service and runs her business phenomenally.
FAITH MORANTE
|
Expérience générale
Évaluation :
5
The staff was friendly, professional and tried to accommodate every need. CONCERN: The computer system was slow and continually faulting or slow to respond. Highly recommend that the U-Haul company provide a more efficient system to their dealers. Experienced this with all four of the locations I worked with in the last 14 to 15 months.
WESLEY SHULER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
mary stutt
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
LAURA POMROY
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
GARY HURON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARGARET FACHAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KURT GRAEBER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Templin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mercedes worsham
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Zachary George
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JERRY VILLANUEVA
|
Expérience générale
Évaluation :
5
Very courteous friendly knowledgeable staff and I'm very clean facility
Richard Jones
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MYRIAM DEPELICHY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arturo Suazo
|
Premières impressions
Évaluation :
4
The facility is very clean, however he ice buildup at the entrance to the storage unit was hazardous, especially while carrying boxes.
Michael Akers
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jonas dumaine
|
Premières impressions
Évaluation :
5
Everything was great. They went above and beyond to help us unload into the storage. Merci.
Tammy Olson
|
Premières impressions
Évaluation :
5
When we 1st moved back to Rio Rancho back in September we were faced with a few issues concerning Uhaul. But Racer who works there quickly and effectively solved the problem and more than made up for it. We were very pleased with not only Racer but the whole staff at Uhaul. Thanks for everything! We give you guys a 5 star rating ND 2 thumbs up . Merry Christmas and a a Happy New Year.
WADE PIERCE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mara Christian Rosa
|
Premières impressions
Évaluation :
5
The staff were always very helpful and super nice. I appreciated the fact that you were open 7 days a week.
Clint Waldrop
|
Expérience générale
Évaluation :
5
Chelsea was very helpful and friendly.
SHEREE VICKERY
|
Premières impressions
Évaluation :
5
Debbie is excellent.
sheryl russell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
valerie Baker
|
Premières impressions
Évaluation :
5
Front desk staff is lovely and its clear they all work hard
Casandra Paul
|
Premières impressions
Évaluation :
5
Staff was always friendly and helpful. Very competent in their duties.
karl trinko
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas Martin
|
Expérience générale
Évaluation :
5
The woman who assisted me was particularly friendly and helpful.
Kat Bernhardt
|
Premières impressions
Évaluation :
5
The staff was very helpful and understanding of my needs during my move. They went above and beyond to assist me during that time, Highly recommend the service. Merci
Corrado Russo
|
Expérience générale
Évaluation :
5
Never had any issues with storage and everyone was super friendly!
Dana Hall
|
Expérience générale
Évaluation :
4
Lighting inside the storage unit would be most helpful.
Wayne Hellberg
|
Expérience générale
Évaluation :
4
Debbie was very helpful and knowledgeable and gave excellent attention and customer service
Jeffrey Katz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lydia Avalos
|
Expérience générale
Évaluation :
5
The entire staff was very helpful and easy to speak with. Merci.
JEFF ADAMS
|
Expérience générale
Évaluation :
1
Idiots working there, including the manager. We reserved a 5x5x10 spot, went in and took 20 minutes to complete the required documentation and had to give it to the guy Rey. No idea what he typed into the computer the first time. Then we go to our assigned unit and it has a lock on it. I call the office and the manager ask me if I was behind on my payments????From paying you the monthly fee and a lock until I drove to the unit somehow I got behind???100 % idiots and I know there are smarter people at home drawing Biden's unemployment checks so you don't have a lot of choice for smart people
Kenneth Bertelson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Daryl Ferrara
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANGELA MAES
|
Premières impressions
Évaluation :
4
Thank you for supporting our BSA Scouts Troop 417
OSCAR SOLIS
|
Premières impressions
Évaluation :
5
Great experience
FRY SUBER
|
Premières impressions
Évaluation :
4
misleading 5x10x12 where 12 foot is the height. whocan stack to 12 foot? also had a mouse trap device in the unit which was gross
linda vasquez
|
Expérience générale
Évaluation :
5
Debbie and Chelsee were the best customer service we have ever had. So kind and helpful in every way. Hang onto these 2 incredible ladies.They both are smart and hard working. Made it so easy for us! Thank you!!
kimberly coyle
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
brandon brown
|
Premières impressions
Évaluation :
5
Customer service was great! Friendly staff!!
Travis Silversmith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
YANIDA GURROLA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Haworth
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rich Reed
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy Holmes
|
Premières impressions
Évaluation :
5
Could not ask for anything better.
John Mata SR
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Joseph Pagliaro
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
andrea yarnell
|
Expérience générale
Évaluation :
2
Excellent security - plus Clean - plus limited access - plus Turned unit in with the major amount of month left - no refund - super major minus when I had rented for over a year. Takes overall rating way down and I will relate that to anyone needing storage - could have been excellent.
Ellis WHITAKER
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph Pack
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DONALD TERRY
|
Expérience générale
Évaluation :
5
All I gotta say is the staff has gone above and beyond to help me although I couldn't pay for my storage they still went above and BEYOND they were kind enough to ask the people who bought my storage when it got auctioned if they could return my baby pictures and important papers and they did. THANK YOU YOU ALL ESPECIALLY THE UHAUL STAFF & GOD BLESS.
julisa gonzalez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tenille Akana
|
Expérience générale
Évaluation :
1
It was very stressful using uhaul for our move. Wouldn't recommend
Pamela Espinosa
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ralph berger
|
Expérience générale
Évaluation :
5
very pleased!!!
kathleen billock
|
Expérience générale
Évaluation :
5
We stored our items here for 7 months and was very impressed with this facility. The staff were all very helpful and friendly from the time we moved in, until the time we moved everything out. Best storage facility we ever used. We will definitely come back if we need to store our stuff again.I did not get the names of everyone who helped us, but everyone we met were exceptional.
Louise Compton
|
Expérience générale
Évaluation :
5
Only problem we had was it wouldn't let us upload pictures to check out via the uhaul app. This meant we couldn't do contact- less check out, but the employee in the office who helped us was friendly and very helpful.
Kam Belden
|
Expérience générale
Évaluation :
5
Don’t know the name of the kid that helped us but he was freaking awesome
Joseph Pagliaro
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Torrez
|
Premières impressions
Évaluation :
3
I didn't realize when i rented the new unit, that it was in the back. The guy who helped me Nathan, really wasn't helpful as in regards to many different things, the GM there is fantastic. If I have to deal with again, ill wait till I talk to the GM to move me in.
Marc Schoder
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kara Robertson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Orren Frejo
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
gwen haworth
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael Kennedy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Judith Schnell
|
Expérience générale
Évaluation :
5
Very friendly staff and easy to get in and out to sort things. Great added bonus to moving, it helps ease the transfer from one home to another with the storage space.
Esther Burgess
|
Expérience générale
Évaluation :
5
great, everything great.
Esther Burgess
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
levi aguilar
|
Expérience générale
Évaluation :
1
Didn’t want to give me a break when I was laid off so I moved to a cheaper storage
joseph sanchez
|
Expérience générale
Évaluation :
5
Great experience no complaints very professional and helpful ...I like the fact that I was Acknowledged and that I would be tended to shortly. Manager on duty was hands-on tending to customers and making sure the staff was well-informed. When the manager did not have an answer she was ready to get one from other resources whether it be on her computer or on the phone. That was by definition A leader taking charge helping her staff as well as the customers. I also have to mention the woman tending to the storage area, every time I was there she was always busy cleaning and just being pleasant to the customers . U-Haul is very fortunate.
Richard Flores
|
Expérience générale
Évaluation :
5
Chelsea at U-Haul Moving & Storage at Rio Rancho was great. She went above and beyond to assist with our storage needs.
scott howell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CARMELLA RODRIGUEZ
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Morton
|
Premières impressions
Évaluation :
5
This facility is clean, well stocked with products needed, the staff are helpful and friendly, and it is very secure.
Alicia Foley
|
Expérience générale
Évaluation :
5
Great customer service!
AARON Reynolds
|
Expérience générale
Évaluation :
5
Very well run gived MISS Chelsie manager a raise
ruth hosking
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
miriam flores
|
Expérience générale
Évaluation :
2
Did not like being forced Dolly and pads because they were in the entrance of the truck. Also did not like that I had to buy a new kind of lock because my big Master Lock was not good enough because it wasn't round. I also one week before picking up my truck had to change sizes I called the 800 number and was told no problem upon arriving to pick up my truck I was told that I could not have the larger truck for the date needed. I had to either take the smaller truck for date scheduled or return bigger truck early basically take it or leave it. 800 number need to communicate with local staff.
Michael Venticinque
|
Premières impressions
Évaluation :
5
The GM made it very easy to move in. The guy who was on was also very helpful
Corrado Russo
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juan Chavez
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
scott mitchell
|
Expérience générale
Évaluation :
5
Helpful employees.
Vicki Jo Thomas
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAUL BACA
|
Expérience générale
Évaluation :
5
Very satisfied with facility.
Robert Fox
|
Expérience générale
Évaluation :
5
Always helpful!
RICHARD HARRIS
|
Expérience générale
Évaluation :
5
Great service fast and friendly
cory terrell
|
Premières impressions
Évaluation :
5
Merci!
Amanda Penaloza
|
Expérience générale
Évaluation :
5
Ok
terry osborne
|
Expérience générale
Évaluation :
5
The best uhaul facility I have ever used. Staff is friendly and helpful, storage units are clean and fairly priced. Would highly recommend this location.
Cindy Langston
|
Expérience générale
Évaluation :
4
Very pleased with the facility.
Eric Severing
|
Expérience générale
Évaluation :
5
Staff was great and the facility was very clean. Units were in great shape.
Joshua Matson
|
Expérience générale
Évaluation :
5
The General Manager, Chellsie Lucier, is a Very Knowledgeable, Professional, and Caring Manager who ensures all Customers Concerns are taken care of. The Facility was Very Clean and Organized.
Tobias Borja
|
Premières impressions
Évaluation :
5
Friendly and helpful
Celia Paz
|
Expérience générale
Évaluation :
5
Great service
PAUL BACA
|
Premières impressions
Évaluation :
5
Wonderful Experience!!!
Daniel Willis
|
Premières impressions
Évaluation :
5
This storage helped and ensure my stuff was safe I used them for a year. Thank you U haul.
terri kindelay
|
Expérience générale
Évaluation :
5
Always have a good experience when using them!! All there very friendly and courteous.
Christine Foley
|
Expérience générale
Évaluation :
5
The staff was very helpful and attentive And the process was incredibly smooth and efficient. I had one issue with the online and email rent notifications that was avoidable but otherwise no issues.
Miguel Lozano
|
Expérience générale
Évaluation :
4
Wish you had a veteran appreciation
terry osborne
|
Premières impressions
Évaluation :
4
Was just right for our storage needs.
nancy donally
|
Expérience générale
Évaluation :
5
They are always awesome....would definitely recommend!!
karen lee de leewerk
|
Expérience générale
Évaluation :
5
Excellent service, freindly staff very pleased
Thomas Navarro
|
Expérience générale
Évaluation :
5
Easy and affordable
Miguel Lozano
|
Premières impressions
Évaluation :
5
Na
Kirk Hively
|
Expérience générale
Évaluation :
5
Merci!
scott maurer
|
Expérience générale
Évaluation :
5
Very pleased with service!
belda arachuleta
|
Expérience générale
Évaluation :
5
This was a very nice and well maintained storage facility! The staff was great and helpful!
john gallegos
|
Expérience générale
Évaluation :
5
Staff was very friendly and accommodating to our needs. Very reasonable rates and no concerns with security of our valuables.
Aaron Vigil
|
Expérience générale
Évaluation :
5
A quick and smooth process. Friendly and efficient staff. Clean storage unit. Very happy with our choice of facility
Sean Rowland
|
Premières impressions
Évaluation :
2
Responsibility to load vehicle on the auto hauler was trust upon me they didn't want to be liable??? Was penalized for drop off at wrong location I clearly told them where I was going. Not good!
JOSEPH HARDY
|
Premières impressions
Évaluation :
5
Great customer service, very friendly and helpful staff.
alfred perez
|
Expérience générale
Évaluation :
5
Efficient place would recommend
Jon Christensen
|
Expérience générale
Évaluation :
5
very helpful and friendly
Cindy Haney
|
Expérience générale
Évaluation :
5
I needed storage until I could find a place to live and they had many selections that suited my needs. Thanks U-Haul!
alfred perez
|
Premières impressions
Évaluation :
5
the staff was very helpful and the unit was clean.
alyssa m Glass
|
Expérience générale
Évaluation :
5
very friendly and effecient
Cindy Haney
|
Premières impressions
Évaluation :
5
The young lady that helped me was very sweet and pleasant to work with, everything went well. Thanks Rich
Rich Reed
|
Premières impressions
Évaluation :
4
Staff was very friendly.
ELSIE BARBER
|
Expérience générale
Évaluation :
5
The staff at this facility were always sweet and helpful. Really far above average customer service. The facility was clean, safe, and well lit. Quite satisfied.
elizabeth williams
|
Expérience générale
Évaluation :
5
I'm not just saying this.....the staff was really friendly, helpful and professional. George Maxwell
Geroge Maxwell
|
Expérience générale
Évaluation :
5
Great staff! 😊 Thank you!
Wayne Hellberg
|
Réservation
Évaluation :
5
Awesome customer service!
ronald mitchell
|
Réservation
Évaluation :
5
Customer service seems like a lost art, but not here. These people rock! They have the best people working at U-Haul! Hands down.
Mary Garcia
|
Expérience générale
Évaluation :
5
Good place
Jeffrey McGarity
|
Expérience générale
Évaluation :
5
All was good.
Jeffrey McGarity
|
Réservation
Évaluation :
5
Staff was professional and courteous. They were great!
Janice Bennett
|
Réservation
Évaluation :
5
Good people and very professional. Highly recommend both storage and truck rental from this location!
Joe Jacquez
|
Expérience générale
Évaluation :
4
Nice place. Never had any problems.
Gregory Martin II
|
Expérience générale
Évaluation :
5
It was a great experience. Very helpful and friendly staff!
Jennifer Benavidez
|
Réservation
Évaluation :
4
Highly responsive and efficient. Professional and courteous.
Frank S Alexander
|
Réservation
Évaluation :
5
no comment.
matt wachter
|
Expérience générale
Évaluation :
5
As Marked above==EXCELLENT
Walter Fredericks
|
Expérience générale
Évaluation :
5
Courtney (?) gave me a courtesy reminder call 48 hours ahead of the day and time I was due to pick up a truck and auto transport dollie, which was greatly appreciated!!
anna lund moran
|
Expérience générale
Évaluation :
5
great
Dominic Gurule
|
Réservation
Évaluation :
5
The manager Josh went above and beyond to help me out with anything I needed and his employees were exceptional also, I will recommend this U-Haul rental and storage unit to anyone ☺
Shelley Stephen
|
Expérience générale
Évaluation :
5
Nice place.
Justin Willey
|
Expérience générale
Évaluation :
5
Very attentive staff and super helpful!!
Steven Rader
|
Expérience générale
Évaluation :
5
Staff was helpful and unit was immediately available.
beatriz gable
|
Expérience générale
Évaluation :
5
Thank you for everything, the service is the best.
elizabeth alcocer
|
Expérience générale
Évaluation :
4
I had this storage unit for 11 years. I moved to Phoenix in 2007 and didn't have room for a few things. The people at this Uhaul store were friendly and helpful, and always courteous!
GWENDOLYN BATISTE
|
Expérience générale
Évaluation :
5
Very clean facility. I would definitely use them again.
ann christine Neef
|
Expérience générale
Évaluation :
4
Did not realize it was not a sealed unit. Had sand all over everything in storage. Should have told customers about sand blowing in so you could cover all of what is stored.
James L Jones
|
Expérience générale
Évaluation :
5
I rented a storage unit for several months and I was very impressed with the staff and the awesome facility. I have also rented trucks and vans several time and was extremely pleased each time!
kristina stafford
|
Expérience générale
Évaluation :
1
We moved out on the morning of the 1sy pf May and the charged us for a full extra month. What a disgrace. It is unconscionable to charge us one months rent because we could not get out until the next
Tom/Judy Hanna
|
Expérience générale
Évaluation :
5
.
pamela lein-russom
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.