Customer Reviews for U-Haul Moving & Storage of Woodmen Rd

3 290 évaluations

455 E Woodmen Rd   Colorado Springs, CO 80919
(Near Woodmen rd and I-25, Off of Woodmen Rd turn onto Corporate dr take Second left go around rear.)

(719) 722-2296

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(719) 722-2296

455 E Woodmen Rd
Colorado Springs, CO 80919
(Near Woodmen rd and I-25, Off of Woodmen Rd turn onto Corporate dr take Second left go around rear.)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

When we dropped off the car shortly before our appointment time, we were told the hitch installation would take one hour to one and a half hours, and we would be called when it was ready. Three hours later, I called to find out if it was ready, and the man who was supposed to be installing the hitch answered the phone. He informed me it would be another half hour to 45 minutes before the car was ready. The delay really threw our afternoon schedule into chaos.

Meredith D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wes V. 
Évaluation :
5

Everyone was very helpful and friendly also they were able to explain what was being done and answer all of my questions. Thanks Brandon and Trevon I will be back next time I need anything

Michael W. 
Évaluation :
5

The whole crew is knowledgeable and friendly every time I need a truck!! Keep up the good work 💯

Natasha C. 
Évaluation :
4

Overall it was a good experience but for some reason the check-in process could not be completed through the app so it had to be done manually inside the store. It cost us a little bit of time, but it wasn't a huge problem. Also, we had ordered a half-dozen pads but we found that they were not inside the truck once we got to our destination. When we mentioned that omission at the time we returned the truck, that charge was immediately taken off of our invoice, so it was handled appropriately. The truck was in excellent condition, and I would definitely recommend the service that this location provided.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian K. 
Évaluation :
5

Efficient turn in process

DONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mackenzie R.  |  Expérience générale 
Évaluation :
5

Both guys working the front desk were great and friendly.

Kyle N. 
Évaluation :
5

Trevor. Great customer service

david L. 
Évaluation :
5

great experience, nothing to add

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Youngwon S. 
Évaluation :
5

Your whole staff is great! They took care of me like an old friend. People make the difference.

Randy G. 
Évaluation :
5

Trey was amazing. So kind and helpful

ROBIN R. 
Évaluation :
5

Courteous, knowledgeable, and efficient staff.

Phillup B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian C. 
Évaluation :
5

Outstanding customer service! I had reserved the truck for 7:00 AM. I was running a little late and the people called me at about 7:30 to make sure I was still planning on getting the truck.

Russell H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karina s.  |  Expérience générale 
Évaluation :
1

The truck after leaving the lot made a really loud noise and started shaking with acceleration. The oil indication thing went up pretty high, I was already super behind schedule because the check in process taking so much longer than expected. The location I already booked at all the sudden didn't have my truck, so it took me to another location an extra 15 minutes away. Super annoying and not worth all the hassle.

Cady R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lilian M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa J. 
Évaluation :
5

Trailer was dirty but otherwise in very good operational condition. I reserved the trailer in person at a location within 3 miles of my home (there is a total of 3 Uhaul rental locations within 3 miles of my home) with the intention to pick up/return the trailer to that location. Instead, I had to pick up and return at a location 15 miles away. I was told that was the case because availability of a car hauler was very limited. When I picked up the trailer, there was a total of five car haulers on the lot. When I returned the trailer there were still four car haulers on the lot. It appears to me that Uhaul just didn't care to make my experience convenient to me, but rather easier for Uhaul.

Bill I. 
Évaluation :
5

Everyone we talked to at this facility has been friendly and very helpful. The storage facility is climate controlled, has security alarms and cameras. Our belongings were safe here.

Princess H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua P. 
Évaluation :
4

Computer system was slow, causing a delay at the counter. I wasn't in a hurry and the clerk was very apologetic. Also, checking my rental back in was seamless. Bravo!

Thomas C. 
Évaluation :
3

I went here on two occasions recently. On the first one, the process was quick and easy. Employees guided me through the rental. The second occasion wasn't so pleasant. It was the owner/general manager and gruff and all business. The Ford van was nicer than the GMC. The return checkin on both rentals was super easy.

Duane K. 
Évaluation :
3

2nd truck rental from facility and overall easy access and good support but reliance on the website for truck continuity is horrendous. First time could not document link as was incomplete and EXTREMELY slow upload for what I could do. 2d visit did not even get link until an hour after departure. Documented fuel level was off so needed to get cooperation from staff to correct and they were hesitantly willing to help me. Told me to use the app for dispute of which I hadn't received (see above) and could not print when they corrected on their end. Resolved by taking a pic of updated screen. I can't think of one reason why the onus should be on the customer during a pick-up and question the companies reliance on the app.

art W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON M. 
Évaluation :
5

Jason was very friendly and very willing to make sure that everything was just right. Will certainly use again.

Tim T.  |  Expérience générale 
Évaluation :
5

Great doing business at this location

PATRICK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HUNTER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY K. 
Évaluation :
5

It was fairly quick to get the van checked out to me and the return was instantaneous. The van was clean and ran well.

Duane K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry J. 
Évaluation :
5

They were awesome

Bradd S. 
Évaluation :
5

This is a great facility, and the staff is very helpful.

CLAUDIA T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Max L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken P. 
Évaluation :
5

Very helpful, knowledgeable and friendly associates. A great experience

KENNETH E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haydee L. 
Évaluation :
5

Both Jason and Jenkin were exceptionally attentive to me and my special needs for Hands-On step by step guiding to my storage unit. They were kind, and very helpful. They treated me like you would want your grandmother treated. I would recommend them to anyone.

CATHY D.  |  Premières impressions 
Évaluation :
5

Give employees a raise they are doing a excellent job

Sean F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
4

The Ashton guy at the storage we rented from you at 500 n Scottsdale road in Tempe Arizona is super super rude with us. He constantly interrupts when you're talking and has a shit attitude with you when you're trying to talk. He knew we were already having a really hard time since he talked to us the day before he was rude.. and he tells us he doesn't care he has a bad attitude or if we find him rude. I would never recommend anyone renting a storage at that location because of him. Find better people who know how to show courtesy.

Heather D. 
Évaluation :
5

Wash the outside of the van. It was a little grimy on the outside. The inside was nice, however.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack A. 
Évaluation :
5

Friendly staff, great rental prices, convenient location!

tom G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roxanne H. 
Évaluation :
5

People working at this location are awesome. Everyone is friendly and super helpful!!!

Christopher W. 
Évaluation :
5

Rental pickup smelled of cigarette smoke. Cheap motel on wheels. Returned for this reason

lauren A. 
Évaluation :
5

Excellent experience pickup and delivery!

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah H. 
Évaluation :
5

Outstanding customer service! Cannot thank your staff enough for taking such good care of our pod!

Tina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Fast and efficient.

Bruce K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coby A. 
Évaluation :
3

Provide better equipment and charge less per mile for in city use

Jon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique F.  |  Expérience générale 
Évaluation :
5

Staff is very friendly and helpful

frank r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

frank R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KESHIA C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurel W. 
Évaluation :
4

Customer service is Excellent!!! The people are wonderfully helpful at this location. But the storage units having carpet (which is heavily strained up everywhere you look) and office ceiling tiles means it's moldy and dirty, and so we instantly regret having selected this location.

David O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

steven H. 
Évaluation :
5

Very simple. Easy, fair, and quick.

Greg F. 
Évaluation :
5

We rented a unit for several months at this location. I would recommend them to anyone! The staff is so friendly so accommodating, and this is impeccably managed! Thank you everyone for your help during our stay!

Robin F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg D. 
Évaluation :
5

Thank you Ubox team, great working it's you all!!!!

TINA K. 
Évaluation :
5

Great service thank you

Denise C. 
Évaluation :
4

N.D.

james H. 
Évaluation :
5

Trevor was very friendly and ensured I was comfortable with the equipment

Ines S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan C. 
Évaluation :
5

Excellent service à la clientèle

MICHAEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Onelio V. 
Évaluation :
5

Top quality bunch. Excellent customer work

Joseph L. 
Évaluation :
1

You have the wrong person

Harrison G.  |  Premières impressions 
Évaluation :
5

Very nice man checked the truck back in. Was very friendly and nice

Cindy W. 
Évaluation :
5

Kayleigh did an excellent job checking me out, and getting me returned, and with a reimbursement, so easily and quickly. She was very friendly and professional. Eric, who actually checked the trailer back in, also did an excellent job helping me. Both were very personable and professional ... !!! Daniel Emig

daniel E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAUREN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jovoné L. 
Évaluation :
5

Outstanding service

Jason R. 
Évaluation :
5

I made a reservation for an12' enclosed trailer on Saturday. I made my reservation for Sunday at 11 o'clock and I show up and only one person was working a desk. 15 minutes later another employee comes to the desk and get helped right away which was great but I found it a little aggravating that I had my reservation with my card number address drivers license everything was they asked on the app and then I go there and they ask for it again so it slowed down my check in time, so anyway I guess just something to think about is it'd be nice to have more employees working that's it but I've been using Uhaul for years. Thank you. Moving is stressful checking in should not be.

greg S. 
Évaluation :
5

Quick, easy, and friendly!

Kim R. 
Évaluation :
3

I didn't like being made to stand aside to check in online versus check in at the desk. I purposefully waited in line, was on time for my reservation because I understood the challenges of the location concerning the gas. I wanted something to show the gas level before leaving. 4 customers and waiting for a chat for over 30 minutes, I still ended up have to come back to ensure someone was able to came and verify the gas levels. I ended up so late to a job I missed it.

MARIE S. 
Évaluation :
2

The truck was in rough shape. The worse part was the check in guy who was extremely rude and condescending. I spoke to the GM about the issue, and he gave me the scripted apology/reply.

Brian M. 
Évaluation :
5

I had my storage facility for 4 years and couldn't have been happier. They were always right ther when I needed them for anything. I never had difficulty getting to my unit night or day. I would highly recommend this company to anyone looking for a safe and secure storage space. Also, their rates were the best in the city, and I checked most of them before I decided on U-Haul.

Marilyn F.  |  Expérience générale 
Évaluation :
5

I was looking to rent a tow dolly, since I thought I only had to haul a car off of the Copay lot in Littleton. They told me it was only 20 bucks more for an auto transport, which gave me the option of a long haul if needed, without disconnecting the drive shaft. It was a good choice. Also, The guy hooking the trailer to my truck was very efficient and cordial!

Danny C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco A.  |  Expérience générale 
Évaluation :
5

Great Staff!

MAUREEN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
3

The check-in and out process was horrible. So much delay and glitching on the app. Took an hour to get checked in with no verification if things were going right. The wrong dolly was given to us. The location was flexible with moving the date of our service, but the experience of U-Haul was not great.

Joshua S. 
Évaluation :
2

My husband passed away... tried to change my contact and was told "no" I had to drive from Northern AZ back to Colorado Springs to drop the trailer off on time, then continue on with taking care of my issues at home! "Thank you, I appreciate the inconvenience"

desiree W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P.  |  Expérience générale 
Évaluation :
5

None. Very helpful!

Susan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don C. 
Évaluation :
5

I have never met a more friendly and helpful Staff of people in my 80 years of life!!!u-Haul, as a whole is a great Company because you continue to hire true “people with servants hearts.” My entire Family will only use U-Haul!!!

BILL C. 
Évaluation :
4

Have better equipment

Jason G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trent B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen O. 
Évaluation :
5

Great and friendly service from the gentleman assisting with hooking up the trailer and upon our return!

Bryan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denroy C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawn m.  |  Premières impressions 
Évaluation :
5

Outstanding facility and customer service

JERRY H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA P.  |  Expérience générale 
Évaluation :
4

So glad to see Jason back as Manager!

Cheryle D.  |  Expérience générale 
Évaluation :
5

Excellent service by the general manager, Jason

VALERIE C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

micheal d.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mary B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shawn m.  |  Expérience générale 
Évaluation :
5

This facility is the best I have experienced in over 40 years. Owner and staff go out of their way always to help with any situation. I would like to have given 100 stars.

STEWART S.  |  Expérience générale 
Évaluation :
5

My move isn't complete. I will likely be using your services again. Customer service was good in general, but two workers were exceptionally awesome.

Joseph D.  |  Expérience générale 
Évaluation :
5

Skylar was amazing, informative, and super sweet! She is an asset to u-haul, thanks!

Skylar T.  |  Premières impressions 
Évaluation :
5

The young ladies at the desk were especially helpful.

James D.  |  Expérience générale 
Évaluation :
5

Access hrs closes earlier than my last storage location but I'll manage it was till midnight...

Tricia L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELIA V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan S.  |  Expérience générale 
Évaluation :
4

Skyler, Jason and Eric were great to work with and very helpful.

Kris P.  |  Expérience générale 
Évaluation :
5

Great services and very professional team, the manager is exceptional thank you.

Dora C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roper B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrian P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mackenzie H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janette w.  |  Premières impressions 
Évaluation :
5

First-rate facility and team!

Duane J.  |  Expérience générale 
Évaluation :
5

Very nice facility. All employees were friendly and helpful.

Ben K.  |  Premières impressions 
Évaluation :
5

Thank you Skylar for your great customer service. 😊

Donna L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REX H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Connar F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

medina b.  |  Premières impressions 
Évaluation :
4

All staff was very helpful. Easy time getting in and out.

Rylie S.  |  Expérience générale 
Évaluation :
5

This facility is so nice and the temperature is perfect.

NICOLE T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BarryD B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Z.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SHAWN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Springs Home F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teddi H.  |  Premières impressions 
Évaluation :
4

Uhaul computer systems need to talk to each other. Very frustrated on our uhaul storage container move on one of our storage units to Fla. Dates were incorrect at first and we were led into a spiderweb of phone numbers to call. Most said " I can't see that on my computer. You have to call…" frustrating but it worked out in the end. Far from seamless though. Address was not updated at Woodman properly (even though we had it shipped there). We had updated at the counter, but had to call again at a later time because they requested an updated address (?!)

Stephanie P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desmond M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS R.  |  Expérience générale 
Évaluation :
5

The staff/team was absolutely terrific!

JERRY H.  |  Premières impressions 
Évaluation :
1

I got charged full price for my rental when they made me bring it back in half of my time of use. I tried to extend my rental they denied me they made me unload my stuff off the truck into a storage unit. Now I have to rent another truck on Tuesday so I can move in to my apartment. They told me that they were not going to charge me for the whole thing but they did anyway. I got charged for my milage when I was told I had to go to another site to unload which put me over my milage limit. I feel I was taken advantage of. They also said the reason I couldn't keep the truck is because it was going back out the next morning at 730 Saturday. It was still at the U-Haul place at noon . As far as I know it never went out. The only thing that kept me from having to leave my stuff on the street is I qualified for a free storage unit. I have a 4 month old girl and my wife. We were unloading our stuff at 930 at night into the unit. Now we have to do this al over again. This U-Haul site is off of academy in Colorado springs. When I went to try to extend my rental a lady that I talked to in person said I could bring my rental in si they could see it was in one piece then I could do another contract with them so I could keep it until Tuesday when my apartment would be open. She told me not to worry about anything that she would take care of it for me then 30 minutes later she called me and said that they couldn't do that for me and I needed to have the truck back that night because it was going back out the next day at 730. I explained that I have All of our stuff in it and I didn't have any place to go with it. She told I need to get another truck from another site the next day at 730 at the woodman site and unload my stuff on to the other truck and have the first truck back at it's site at 730. I asked her how was I supposed to rent another truck unload my stuff on to that truck and have the first truck back at it's site at 730. I said I couldn't not drive 2 vehicles at once an that it is impossible to rent a truck unload my stuff and have the first truck back all at the same time. She is the one who told me that she would take care of this deal so I could keep the truck for as long as I needed it for. I was willing to pay for the whole weekend that is when she said they would just do another contract. She is the one who stepped out of her role an tried to play boss an said things that wasn't even possible to do. I would like to get a refund for all of it because people played told me things that they were able to do. All in all I got charged full price for only using the truck for half the time and got charged for all the millage when I had to go further out of the way to get another truck. I got a big screwing on this. Someone needs to do the rite thing and get my money back. Thank you from a person that will never use your service again and I will let people know that the service there is a rip off. I did try to resolve this situation with the site and got no where. All they wanted was the truck back an didn't care what happened to our stuff or anything that we needed.. I am not a rich person and I don't appreciate that your employee didn't consider that our 4 month old girl had to be out in the night unloading our stuff into storage. Do you have kids would you want your kids out in the middle of the night unloading your stuff. Probably not.

DONALD H.  |  Premières impressions 
Évaluation :
5

Will always consider uhaul for moving and storage needs.

Michael W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marta B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary C.  |  Expérience générale 
Évaluation :
5

I mainly dealt with Chris, good guy. He got me into a unit close to the front as I'm a disabled veteran. The staff was all really nice and helpful. The storage facility was clean, well maintained and climate controlled. Highly recommend this place for your storage needs... They also have trucks... I didn't use one but if it's from this staff, I'm sure they would be on point. Thanks again Chris and staff. I would use them again.

David H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL W.  |  Premières impressions 
Évaluation :
5

They gave excellent customer service! Our experience was awesome! Everyone was very friendly accommodating! Thank you so much!

Robin F.  |  Online Move In 
Évaluation :
3

With only one entrance and the units spread over such a large area, it is both difficult and cumbersome to reach my units. Additionally I discovered a 10x20 isn't really a 10x20, but two 10x10 side by side which didn't work for an item I needed stored resulting in my having to rent two units instead of one. The staff was helpful but the facility itself is awkward and inconvenient.

CYNTHIA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda B.  |  Expérience générale 
Évaluation :
5

Great customer service and good travel experience and the storage is clean fresh and spacious.

yassecht v.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin W.  |  Expérience générale 
Évaluation :
5

Great U-Haul location and a very safe and clean storage space! Merci.

Andrea D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura K.  |  Expérience générale 
Évaluation :
5

Staff very friendly and restrooms how many storage places have restrooms

JOEY B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Preedawan N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brittany B.  |  Online Move In 
Évaluation :
4

The person at the register was pretty low energy and reluctant, but other workers I spoke to were very nice.

Mark P.  |  Premières impressions 
Évaluation :
5

My locker had a sticky latch that was stiff & I needed gloves to push it over. I'm not sure if it was bent or not. I eventually learned how to work with it. I don't know if that is normal or not since I've never used such a latch before.

Carolyn B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaila V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristopher W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fidel P.  |  Expérience générale 
Évaluation :
5

Chris was a grrreat help. I can't say enough good about that man. He is the best example of what an excellent customer service person should be that I've ever had the pleasure of doing business with.

James D.  |  Premières impressions 
Évaluation :
5

I was very pleased with my overall experience with this U-Haul center. Chris is great!

Thomas H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denroy C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisha L.  |  Premières impressions 
Évaluation :
5

Exceeded my expectations with friendly professional service, excellent moving truck and equipment, and very clean modern storage facility.

BarryD B.  |  Premières impressions 
Évaluation :
5

Excellent, friendly and professional

Eloy G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine B.  |  Expérience générale 
Évaluation :
2

Not the best customer service from the employees

Adam H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULA L.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anita W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean S.  |  Expérience générale 
Évaluation :
5

Very kind gentlemen who went above and beyond to help me! Very clean storage facility and easy truck check in and out.

Natalie F.  |  Premières impressions 
Évaluation :
5

The manager at the Woodmen facility deserves a huge award for outstanding customer service! Such a patient, caring person and went beyond the call of duty to assist me in checking out my truck and storage! Thank you!!

LISA V.  |  Premières impressions 
Évaluation :
5

Best storage facility I've ever been to. Clean and carpeted, inside and temperature controlled and well-lit, with a secure self-check-in/checkout system, and it's enormous. Never seen anything like it.

phil p.  |  Expérience générale 
Évaluation :
5

The service was great!!

LEDELL E.  |  Premières impressions 
Évaluation :
5

This is the second time I've used this particular U-Haul facility (2020 and now 2022, and 2 different facility GMs, Jason back then and Chris now), and both times things have gone well. I will be using this same facility again should I return to Colorado Springs in the future.

John C D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie J.  |  Expérience générale 
Évaluation :
4

The people were fantastic to deal with. Facility was great! Easy and convenient. That said, the IT system sucked! Made it very difficult to reinstate a storage rental I had made there over a year before, due to the system losing my contract. The only thing that kept me from saying WTF and walking out with my stuff was how helpful, creative, and mutually frustrated the staff at the facility was. Great people! The fact that an inquiry leads to 45 minutes wasted while I was on a tight schedule to begin with was extremely frustrating. Again, this was no fault of the facilities employees. They truly saved the day and kept me as a customer, albeit one shaking their head over the problems with your information management! Fire your IT department! Give those folks at the facility a raise and an "way to go"!

Michael S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry K.  |  Expérience générale 
Évaluation :
5

Outstanding service and facilities.

Donald H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda B.  |  Expérience générale 
Évaluation :
5

The agent I worked with (Devotion Aona) was extremely helpful and very professional. She was working mostly by herself and handled the customers waiting in line very graciously

Stephen F.  |  Premières impressions 
Évaluation :
4

Alarm activated by itself after leaving to go grab more stuff and alarm would go off literally every time even after disarming it which was super annoying.

Devin H.  |  Expérience générale 
Évaluation :
5

The 2 workers that were on shift the day that I reserved the U-Haul were beyond excellent! I really appreciated their customer service abilities and they really were professional!!! Thanks U-Haul @ Rockrimmon you all rock!

Corterrence S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mistelle S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin H.  |  Premières impressions 
Évaluation :
5

I needed a short-term storage solution, and this was perfect.

ROBERT P.  |  Expérience générale 
Évaluation :
5

Easily the best uhaul site I’ve ever used.

DARCY O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marta B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM W.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marisa V.  |  Expérience générale 
Évaluation :
5

great

Marlo R.  |  Premières impressions 
Évaluation :
5

My original housing plans fell through so I needed a place to store my things last second. Uhaul storage made it painless for me, even though it was a last second reservation.

Christopher L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas D.  |  Premières impressions 
Évaluation :
5

The gentleman had excellent customer service and went above and beyond to help me with a dilemma caused by a Denver U-Haul.

Melissa V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA H.  |  Premières impressions 
Évaluation :
5

Very easy experience renting storage from Uhaul. Facility was clean, easy to access, and usually not too busy. Thanks for a great experience!

Nicole F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin L.  |  Expérience générale 
Évaluation :
1

You guys cudgel my credit card 2 times and when i canceled the same day you only refunded me one time

CANDRA T.  |  Expérience générale 
Évaluation :
5

Very nice and clean facility. Devin did a fine job signing me up.

Todd S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne K.  |  Expérience générale 
Évaluation :
5

They were very nice and helpful

Virgil H.  |  Premières impressions 
Évaluation :
5

The only thing I would suggest is that patrons be made aware that after hours the large sliding door is not available.

Glynese N.  |  Expérience générale 
Évaluation :
5

Good experience.

Cherie B.  |  Premières impressions 
Évaluation :
5

I walked into your facility real upset everything that could go wrong did. Jordan and Chris made the difference, I was given wrong info, the gas they quoted was wrong they scheduled me for the wrong location this all came from your store at 3105 N Nevada. But again Jordan and Chris at Woodmen corrected everything and I left a happy person Kudos for these two employees. They saved me a call to Corporate.

Victoria S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billie C.  |  Expérience générale 
Évaluation :
5

All the staff was wonderful The facility was very orderly and clean

Virginia C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aurisola R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachael R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM G.  |  Expérience générale 
Évaluation :
5

I like the security this facility provides and the ease of parking and moving stuff into/out of unit. Je les recommande fortement. 

emily p.  |  Premières impressions 
Évaluation :
5

The facility was excellent. Staff was always friendly and helpful.

Kathy J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis C.  |  Expérience générale 
Évaluation :
5

Excellent service, friendly and helpful, great facility, great experience, Managers were outstanding.

Holly B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle M.  |  Expérience générale 
Évaluation :
4

Smell if mold - carpets? Otherwise excellent!

Elizabeth H.  |  Premières impressions 
Évaluation :
5

The staff are extremely courteous and awesome. I was extremely impressed the majority of the staff are men in the store is clean, organized, and has the highest level of teamwork I've ever seen.

Fanice R.  |  Expérience générale 
Évaluation :
1

The stress and inconvenience you guys have put me through are unacceptable! This was by far the worst experience i have had with any storage! The incompetence in your cooperate office are also very dissatisfactional!

PATRICIA K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Womens C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leslie f.  |  Expérience générale 
Évaluation :
4

My move to a new unit went well, Tatem and Chris were a big help. Both very professional and curious, I really did little to help, the move took half the time I thought it would. Thank you so much, my woman and I appreciate all you have done. J.T.

John W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon C.  |  Expérience générale 
Évaluation :
3

I wasn't happy about having my storage unit moved. I was glad that I was able to stay at the same location. The movers were nice and very good at reorganizing but the move took 5 hours. Which was 2 hours longer than I was told that it would take. I was disappointed to have my furniture moved because inevitably there was some damage to the wood. Not sure when it happened, either when it was moved in or moved to new space. But every tim I move there is risk of damage, so I hope that I don't have to do this again. I'm glad to have 2 free months, but I hope you don't raise rates on me AGAIN before I move out completely.

Laura K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily H.  |  Expérience générale 
Évaluation :
5

The experience moving was a pleasure with Uhaul.

Donna B.  |  Expérience générale 
Évaluation :
5

Satisfied

NATOYA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH M.  |  Expérience générale 
Évaluation :
5

All of the staff were always helpful, and the facility is very nice being air conditioned and clean.

adrienne b.  |  Expérience générale 
Évaluation :
3

My uhaul truck was cancelled (due to lack of trucks available) so I couldnt move out before my month renewed. When I moved out 2 days later, I asked if I could get a prorated amount since uhaul cancelled my reservations. I was told to talk to the manager. So I called back several times and was never able to get ahold of Jen. I was told multiple times she would call me back, but never got any call from anyone. The facility was clean amd well kept but communication was non-existent from the manager when I needed help. All the other associates were nice and helpful. It was just frustrating to pay another month of storage when uhaul was the ones who cancelled my move in the first place.

Anna A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G.  |  Expérience générale 
Évaluation :
1

The fact that you won't guarantee a truck or made changes to u-box drop off locations at will was extremely inconvenient for me, especially since I was moving out of state. The U-Haul storage facility was all good but they don't pro-rate the rental so I basically paid $60+ for 1 week. There is zero reasons why they can't pro-rate. I also got different answers from different people about the equipment rentals and pro-rating the storage unit. I will never use U-Haul again (I went with Penske and had a much better experience).

Stephanie A.  |  Expérience générale 
Évaluation :
4

All things considered, it was fine. The 1-800 line, nor no phones should ring to the front desk staff. Handling in person customers should be priority. The parking lot needs to be cleaned, especially by the loading docks. The bathrooms are disgusting.

Don P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

AMANDA D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen K.  |  Expérience générale 
Évaluation :
4

N/a

Corinne D.  |  Expérience générale 
Évaluation :
1

The gentleman Shawn didn't know what he was doing, kept messing up the account and order, kept us at the facility for hours. I missed other appointments I had per that day, then having to go back and forth purchasing items, retrieving items because he did not know how to set up the account and save it, thus having to redo everything. He showed me the Storage and got plastic pieces stuck it in where it didn't want to lock had to contact someone to fix it. Then I received a phone call 8am to return a trailer I rented at 7pm for 24 hours stating it was over due, the lady that called me simply stated I will extend it and add stuff to my account that made no sense if Shawn and Chris told me the return time was 7pm the following day than to be harassed by someone not only calling my phone but my family members. Then I called back and asked her how did this make sense and she said for I told hold or that she would call me back because she had to assist other customers and never called back! Horrible service, horrible customer service, no military discounts available, waste of time, waste of taxing me everytime to purchase something additional after they forgot to mention a requirement of one item or another. I will not come back to this facility after this move. Disgusted.

REGINA S.  |  Premières impressions 
Évaluation :
5

Anything and everything I needed for my move was right there. Jason and his staff were friendly and professional.

Mike C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANUEL R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Virginia C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cherlyn C.  |  Premières impressions 
Évaluation :
5

The staff was friendly The new manger Jennifer got me sorted and moved in with no issues. Overall pleasant experience.

D'ARTHUR L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy L.  |  Expérience générale 
Évaluation :
5

The team here are amazing! They provide fast, accurate service, everyone is professional, they're all nice and everything was on time! The storage and trucks are clean. It is so easy to rent from this place!

Donna H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra e.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RHONDA B.  |  Expérience générale 
Évaluation :
5

Everyone at this facility was professional, knowledgeable, friendly and caring. Even during change in management didn't prevent the staff from exhibiting a total teamwork mentality. When we were moving out Devin went out of his way to make sure the customer he was already helping had everything she needed and took the time to let us know he'd be with us to go over the move-out process and was available in record time so that we could be on our way. Excellent experience with your company via the team at Rockrimmon!

Sean E.  |  Expérience générale 
Évaluation :
5

The best customer service by far I’ve ever received being new to a state

dayahmad j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KASEY Lynne P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen M.  |  Premières impressions 
Évaluation :
1

I had 2 reservations for storage and the day I showed up they had nothing in the computer

MARK G.  |  Premières impressions 
Évaluation :
5

Personnel were helpful

Robert H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin D.  |  Premières impressions 
Évaluation :
5

Easier than I thought! So convenient!

Raymond O.  |  Expérience générale 
Évaluation :
5

All the employees are very nice and very helpful. Nice clean indoor units and they offer dollies too for you to use at no charge. Great place to store your things!

RHONDA B.  |  Online Move In 
Évaluation :
5

Excellent service à la clientèle

MARC R.  |  Premières impressions 
Évaluation :
4

Great facility! Will use again if needed.

Raymond O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna H.  |  Premières impressions 
Évaluation :
5

Over the past month of using the storage facilities I've had occasion to request information or help from the staff numerous times. I've found the staff members I interacted with to be knowledgeable and thorough, while being pleased to help by providing all the pertinent information I needed. I was always greeted and acknowledged when I was waiting for them to finish up with a previous customer. I felt that the entire staff was there to make sure I had the most trouble-free experience. Customer service like I experienced with this U-haul staff is priceless. I wish more businesses and service providers were this well trained and committed to providing a top-notch customer experience.

Juan R.  |  Expérience générale 
Évaluation :
4

They were friendly and very helpful. The facility was well maintained and clean. Convenient location and hours. This is the first time I have ever rented a storage unit from Uhaul and I would definitely recommend them to anyone.

RHONDA B.  |  Premières impressions 
Évaluation :
5

This is the BEST location I've ever dealt with. The team here was knowledgeable, courteous, patient and enjoyable while we were going through major moving drama.

Robyn P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sean E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachele A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rocky S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B.  |  Expérience générale 
Évaluation :
5

All staff members working in 455 E Woodmen Rd Colorado Springs, CO 80919 are truly professional and courteous. They will always look on how to help the customer and make them feel welcomed. Soldier moving from Alaska to Colorado.

Joseph R.  |  Expérience générale 
Évaluation :
5

Great staff!!! Thanks, U-Haul 😃

jonathan c.  |  Premières impressions 
Évaluation :
5

Merci

Peggy Sue M.  |  Expérience générale 
Évaluation :
5

Merci.

Stephanie A.  |  Premières impressions 
Évaluation :
5

Very friendly

Don P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent W.  |  Expérience générale 
Évaluation :
5

Very nice employees

Robert r.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy A.  |  Online Move In 
Évaluation :
5

This and the other staff were super friendly and so helpful with the process of storage rental and dropping off a truck rental.

Michael L.  |  Premières impressions 
Évaluation :
5

Great facility, helpful staff.

Colin B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cherly w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM L.  |  Premières impressions 
Évaluation :
5

Chris has excellent customer service. The facility is conveniently located, clean, temp controlled, and offers free carts to help move which made things easier.

Dean T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph R.  |  Premières impressions 
Évaluation :
5

Great customer service...really like that team. They so to really well together.

Donald H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oliver T.  |  Online Move In 
Évaluation :
3

Only thing is that it is 78 degrees in there and I was sweating my tail off! I think that is too hot for people moving in and out.

Kathy H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis r.  |  Expérience générale 
Évaluation :
5

Competent, friendly, and very helpful staff. Very clean facility

Damian W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aaron h.  |  Expérience générale 
Évaluation :
5

The staff was so friendly. The facility is wonderful.

Yvette G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audra B.  |  Expérience générale 
Évaluation :
1

They don’t watch anything they are rude and apparently let anyone in to break off your lock and put a new one on!

KIMBERLY C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna B.  |  Premières impressions 
Évaluation :
5

I used the Academy Blvd facility in the past and they referred me to the Tiffany Square facility when they couldn't provide the storage size I needed. Very helpful and a much more convenient location for my current needs.

Jillian L.  |  Premières impressions 
Évaluation :
5

Jason and Dre are amazing! They explained everything thoroughly and made sure we knew how to operate the system. They checked in on us a number of times as we were unloading to make sure we were doing okay. Jason even backed the trailer into the unload spot for us! Very happy with this Storage Center.

Sylvia K.  |  Premières impressions 
Évaluation :
5

The man that checked me in was exstreamly helpful.

CLIFTON M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ricky F.  |  Premières impressions 
Évaluation :
5

The management and staff are friendly and professional. Jason helped me with a climate controlled storage unit that fit my needs perfectly. Moving carts provided by the facility made moving my things in easy. The building is secure and that makes me feel like my things are safe there. I would definitely recommend this U-Haul storage facility.

Mike C.  |  Premières impressions 
Évaluation :
5

Great customer service!! The facility is very clean and we'll kept with easy access!! The staff were very helpful!

Amanda g.  |  Premières impressions 
Évaluation :
5

Jason was absolutely great as the manager and the representative who checked me in was also superb

John B.  |  Premières impressions 
Évaluation :
5

The BEST customer service I have ever received. Jason turned a horrible moving experience into a success and I left feeling great about the experience and the company. I HIGHLY recommend this facility and its services.

Angela H.  |  Premières impressions 
Évaluation :
5

Chris was friendly and efficient. He did everything to meet my needs. After driving from NC, Chris was a welcomed help. Most of the agents in NC were very unhelpful and wasted almost a whole moving day.

Yvette G.  |  Premières impressions 
Évaluation :
5

Jason Carr, the facility manager, is very professional and was very helpful in making reservations for a trailer and endpoint storage.

Christopher M.  |  Expérience générale 
Évaluation :
4

I had an offer for a free month of storage but it still charged me but I like the place so I'm ok with that

Robert P.  |  Online Move In 
Évaluation :
5

Jason was phenomenal

Patricia P.  |  Premières impressions 
Évaluation :
5

Jason couldn't have been more accomodating, so much so that we booked our next truck already! Steve Barone

Stephen B.  |  Premières impressions 
Évaluation :
5

Everyone here is super friendly and helpful! I felt safe going to my storage unit alone and will recommend this location to friends!

megan d.  |  Expérience générale 
Évaluation :
5

Jason is the man nice guy very helpful if I ever need a storage again I'll be back thanke!!

Mark A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal B.  |  Premières impressions 
Évaluation :
5

Thank you for being so kind and helpful.

David F.  |  Premières impressions 
Évaluation :
5

Jason Carr went above and beyond to make I was taken care of! It was an absolute pleasure! Merci.

JOHN B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S.  |  Premières impressions 
Évaluation :
5

I would recommend this facility to anyone who wants a helpful staff (especially Jason), spotlessly clean everywhere and a very convenient location in Colorado Springs!

Sherry H.  |  Expérience générale 
Évaluation :
5

Fantastic service and clean facility. Helped us with all our moving needs.

Jeff H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAYLOR P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRY B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin S.  |  Expérience générale 
Évaluation :
5

I found this U-Haul Moving & Storage facility at Tiffany Square here in Colorado Springs not only clean and easily accessible (several dedicated loading/unloading parking spaces at the entrance) but GM Jason Carr to be very friendly & helpful -- as was Don, one of the other U-Haul employees who helped me on move-in day. Further, the rental rates are surprisingly reasonable, especially considering this is a climate-controlled facility in fairly expensive Colorado Springs. As I told Jason when I was "checking out," his Tiffany Square facility would be my FIRST choice should I ever need another storage room in the future.

John C D.  |  Expérience générale 
Évaluation :
5

Jason Carr was exceptionally helpful and professional. He made recommendation for truck size, which was of great benefit in moving our two storage units. When I called him he was available and professional. Excellent employee!

Carlos L.  |  Expérience générale 
Évaluation :
5

This place is fantastic! Friendly, professional staff, super clean. Brand new!!!

Christopher K.  |  Premières impressions 
Évaluation :
5

This is the best storage facility I've ever seen and used. I've had several storage units in my time and this was far and away the best. Nothing compares to it!! Jason Carr is an excellent GM who is an excellent asset to have.

Christopher W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sabrina S.  |  Expérience générale 
Évaluation :
5

The storage facility was so clean! I stored my items for a year and a half. When I emptied out my unit my stored items were as clean as when I put them in the unit! No dust. Thank you!

Susan S.  |  Expérience générale 
Évaluation :
5

Jason was very helpful and friendly, he helped me through the whole process!

Carrie D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul D.  |  Premières impressions 
Évaluation :
5

.

Jenny R.  |  Expérience générale 
Évaluation :
5

Eddie Clubs' staff provided the best service experience I've received from any provider in recent memory - Eddie personally extended a level of individual service that clearly exceeded expectations

Donald C.  |  Expérience générale 
Évaluation :
5

Amazing service here, the GM Eddy was awesome as well as the rest of the staff

Jeremy R.  |  Expérience générale 
Évaluation :
5

Ease of access is great in a climate controlled and carpeted facility.

Sharon E.  |  Expérience générale 
Évaluation :
5

Excellent storage facility, ample space, and equipment availiable to move your stuff from loading dock to unit. Merci les gars!

John H.  |  Expérience générale 
Évaluation :
5

The entire operation was impressive - from arranging storage through Eddie, to the young lady that performed inspection/checkout, each step was efficient, fast, and completed by friendly people. 5 ☆s!

Donald C.  |  Premières impressions 
Évaluation :
5

The process to move in and then move out were each very easy. The staff at this storage facility are very friendly and helpful!

Diane J.  |  Expérience générale 
Évaluation :
5

The storage units are climate controlled and have convenient access for unloading large and heavy items. The customer service is professional and efficient.

Sharon E.  |  Premières impressions 
Évaluation :
5

Thank you. Everything was great.

Taner G.  |  Expérience générale 
Évaluation :
5

I especially liked your "share" room where persons were able to pass along items no longer needed for a time.

Alexandra F.  |  Expérience générale 
Évaluation :
5

Eddie and Jennifer were extremely professional and fantastic. There was also the gentleman who checked us in back in September, I think his name was Matthew? Also awesome and very knowledgeable.

michael e.  |  Expérience générale 
Évaluation :
5

Thank you quick and friendly service.

John K.  |  Réservation 
Évaluation :
4

At first it was a really bad experience the truck I received had a hole on top of the roof and I have a lot of electronic equipment and it was raining and I got delayed. However I got taken care of.

Colton A.  |  Réservation 
Évaluation :
5

Brittany was amazing and extremely helpful

Cindy W.  |  Réservation 
Évaluation :
5

Best staff I have ever worked with

GEORGE K.  |  Expérience générale 
Évaluation :
5

Great staff

george k.  |  Expérience générale 
Évaluation :
2

Two days after I stored my property at this facility my storage unit was burglarized. Everything inside was taken. The bottom line is that this facility is not secure.

David H.  |  Expérience générale 
Évaluation :
5

Well done job. Everyone I deal with was VERY prosstional and very helpful Thank You

John A.  |  Réservation 
Évaluation :
5

Very helpful staff and perfect location!

rick g.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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