Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I rented two boxes at separate times to go to the same location at the same time and U-Haul did a great job coordinating and delivering my possessions. I would definitely recommend them highly.
Julie B
Évaluation :
5
Returning the trailer was fast and easy. It took a couple of minutes to get the information into the app. The trailer inspection was fast. In N out in no time!
David B
Évaluation :
5
Nothing to complain about the girl that weighed at me and the manager of the store was very professional very pleasant to deal with and friendly
Scott c
Évaluation :
5
Great Customer Service!
Robert S
Évaluation :
2
I was told by the manager $668 out the door with insurance and was charged $815. She said that was not including tax. She also put the wrong dates in the computer. And on Friday told me the trailer is here and you can come early as 7am to pick it up on Saturday. I showed up at 7:05 am and she told me the let it last night but it will be here by 10am I live 30 minutes away. She cost me extra time and money without even an apology. I'll never use this facility again and I will let everyone I can know.
David D
Évaluation :
5
Outstanding people at this location. They have been there several times for me in a pinch. This time I needed trailer wiring installed on me vehicle. I tried to schedule online but date was 2 weeks out. Went in to explain my need for it to be installed sooner and they did it right then. I understand this was coincidental as they had the time unexpectedly, but the online site has no way to know that. This location does their best to accommodate your needs and will go above and beyond to help you out.
Brandon W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ramona A
Évaluation :
5
great helpful staff
charles a
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marisol A
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Diane H
Évaluation :
5
Great staff
charles a
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashley g
Évaluation :
5
Le client n'a pas laissé de commentaire.
Russell M
Évaluation :
4
The mechanic got right on it and completed the work as soon as possible
MIKE M
Évaluation :
5
Nothing, experience was better then I could have hoped for
Ralph G
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mark F
Évaluation :
5
Le client n'a pas laissé de commentaire.
THERESA G
|
Premières impressions
Évaluation :
5
Round of congratulatory high fives
David C
Évaluation :
5
Manager (Jennifer) was amazing to work with! She went out of her way to make sure that I was taken care of, great customer service!
Robert A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peter P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
louanne s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ralph w
Évaluation :
1
Waiting on my deposit refund
Alexander P
Évaluation :
5
Good service from Jennifer
CARLOS S
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
George T
Évaluation :
5
Everyone was very friendly, informative, and helpful. The units are super secure and clean.
DENISE A
|
Premières impressions
Évaluation :
5
You’re doing a great job already so keep up the good customer service
THURMAN R
Évaluation :
1
The lady was rude. Wouldn't answer questions, cut down the other uhaul representative, wouldn't give me a straight answer just kept saying I would be fine. I would never rent from that site again. NEVER! THEN the 6' trailer that I needed the gate was only 5' so I couldn't get the side by side in it, which was the only reason for renting it. Nobody to call, nobody to help, nothing but screwed my trip 100 %. No help returning, refunding no call back. I am so pissed, I almost did illegal shit!! Fuck you and your store.
DENNIS E
Évaluation :
5
Le client n'a pas laissé de commentaire.
David C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alice B
Évaluation :
5
Le client n'a pas laissé de commentaire.
YVONNE M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
VICTOR G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacob H
|
Premières impressions
Évaluation :
5
I had an issue with furniture in one of my boxes, which makes me believe that something went wrong in the transporting or loading at some point after it was removed from my old house.
Janice J
Évaluation :
5
Friendly, professional staff handled my rental and hook-up effortlessly and quickly. Would definitely recommend this locations!
Albert G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles J
Évaluation :
5
We had problems with my wife's car which necessitated taking and extra day. When I arrived I talked with the Locations manager and she assured me that it was not a problem. When I returned the trailer, their was a middle aged man, who was insistent that what my understanding with the manager was was not the case and I had to pay him an extra $63.00. I said that that was not my agreement with the manager and he began to give me an attitude. I told him I was not going to pay him anything extra than what the manager had promised. He then said that I was trying to bait him into am argument. I told him if he didn't believe me then he should call the manager for some clarity as she was the sole arbiter in this disagreement. He refused and said that the discussion was over and again that I was not going to bait him into a long drawn out discussion and he said I would have to take it up with someone that cared. He directed me to a kid inside and reiterated that I was not going to bait him. He continued talking in low disrespectful, derogatory comments and insults about baiting him into an argument. When I started to talk to the young man inside (he was leaving and commenting, now loudly, about baiting him. I concluded my business inside with the young man and went outside to get in my car and he raised his voice, so that even my wife sitting in the closed car, could hear him say "you all have a nice day now" . Not very good customer relations skills from a public facing employee !!!
Basil H
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARIE H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurie S
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary H
Évaluation :
5
Thank you so much for having a great space to unload. Everyone was so helpful and friendly. During a stressful time, they really helped me feel comfortable and well taken care of.
Amy F
Évaluation :
5
"Jeneral" manager is great to deal with! Very polite, funny, and knowledgeable. Greg in the yard is also great!
Clinton Z
Évaluation :
4
Le client n'a pas laissé de commentaire.
gary v
Évaluation :
5
Le client n'a pas laissé de commentaire.
alan b
Évaluation :
5
My experience at this location was pretty good. Customer service exceeded my expectations.
Marco O
Évaluation :
5
Le client n'a pas laissé de commentaire.
John P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Guy M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES T
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
RICKY P
|
Expérience générale
Évaluation :
5
Good job guys!
Valeri M
Évaluation :
5
Le client n'a pas laissé de commentaire.
leocadio p
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Constance A
Évaluation :
5
this U-Haul location was super clean. The two people I had contact with were very helpful, knowledgeable, and friendly. i have no complaints.
DONNIE H
Évaluation :
5
Le client n'a pas laissé de commentaire.
SONIA G
Évaluation :
4
I feel u need to be more clear with ur pricing! Because it is clearly NOT $19,95 per day! A lot of hidden fees . It was more like $90 per day!
Jeanie C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Penelope M
Évaluation :
4
Le client n'a pas laissé de commentaire.
Daniel M
Évaluation :
5
Le client n'a pas laissé de commentaire.
GORDON G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Herman M
Évaluation :
5
Le client n'a pas laissé de commentaire.
GERARDO S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelly G
Évaluation :
3
Have better Wi-Fi,
Phyllis J
Évaluation :
5
Very friendly, easy to work with
Tobi M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank K
Évaluation :
5
Le client n'a pas laissé de commentaire.
richard j
Évaluation :
5
Turn the equipment around for easier pick up
Kevin K
Évaluation :
5
Le client n'a pas laissé de commentaire.
DICK B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sharon B
Évaluation :
5
Online checkin was mentioned in the SMS, but clicking the link went to the default webpage. It wasn't straightforward. Then the check-in process in person seemed to take just as long even though I had an account and reservation.
Craig H
Évaluation :
3
Le client n'a pas laissé de commentaire.
Lucas A
Évaluation :
5
Always an excellent display of customer service at this location. Je la recommande fortement.
leocadio p
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bob J
Évaluation :
5
Le client n'a pas laissé de commentaire.
GARY F
|
Expérience générale
Évaluation :
5
Nothing at all. The Lady that helped us was the best . A definite asset to your company. The entire staff we encountered was polite and professional. I can't give a high enough rating . A 10000 out of 10 look
Thomas F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin G
Évaluation :
5
Le client n'a pas laissé de commentaire.
chris h
Évaluation :
5
Katherine was very polite, funny and respectful. The office was very clean and organized. Fortement recommandé!
Michaela M
Évaluation :
5
Le client n'a pas laissé de commentaire.
RHONDA T
|
Premières impressions
Évaluation :
5
Scheduled a 7am pick-up. Everything was ready to go on time. Friendly helpful staff made it a pleasure doing business here. Thanks guys and gals. Great job
Don M
Évaluation :
5
Very friendly and efficient location, the fastest and most pleasant rental experience ever
Denise W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny C
Évaluation :
4
Make sure your trucks don't leak inside and ruin your customers irreplaceable belongings
SANDRA S
Évaluation :
5
Great service
Ann B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel M
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles h
Évaluation :
3
Take no for an answer when a person says they don't want or need your insurance. My insurance covers anything I drive and I don't like being nickeled and dimed for an extra 15 bucks which I did not give, nor will I in the future. Beyond that, the people are fine and I finished ahead of time. No complaints other than that.
Walter N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin C
Évaluation :
5
Le client n'a pas laissé de commentaire.
B L
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
reynold r
Évaluation :
5
TY
Jeff W
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEVEN R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen C
|
Expérience générale
Évaluation :
5
Nothing; staff was extremely helpful and it all went smoothly
Kim D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerald C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark S
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
mark w
|
Expérience générale
Évaluation :
3
I never received my receipt. How can I review it to verify the charges? It was suppose to be emailed. The charges and refund was never showed to me at checkout. I am about to contact the Credit card company and challenge the bill. Based on not receiving a receipt and not reviewing the final bill at check out.
John M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert K
Évaluation :
5
Jennifer was my Angel. She took fabulous care of me! Recommend 150 % she went above and beyond.
LISA S
|
Premières impressions
Évaluation :
3
They weren't very attentive at the counter, as one attendant was talking about things that should have been discussed when no customers were there. The young man that helped us was very polite.
Kristy R
Évaluation :
5
Le client n'a pas laissé de commentaire.
David S
Évaluation :
5
Staff are always friendly and helpful.
william t
Évaluation :
4
They mixed up the paper work a little bit but all in all it went well
Christopher W
Évaluation :
5
Greg was awesome very kind and helpful.
Brian D
Évaluation :
4
Le client n'a pas laissé de commentaire.
Thomas G
Évaluation :
5
Maybe fully check your equipment before assuming mine is the issue. I've towed about 3-4 times with my vehicle and each time the trailer that I am towing lights up just fine.
Ryan M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerald A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas G
Évaluation :
5
Le client n'a pas laissé de commentaire.
justin b
Évaluation :
5
Le client n'a pas laissé de commentaire.
HOYT C
Évaluation :
5
Le client n'a pas laissé de commentaire.
glen l
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia C
Évaluation :
2
I reported a queasy substance that I stepped in that got in my vehicle n some flakey black stuff near my unit but it never got cleaned up. I wanted a much smaller unit but was told didn't have anywhere so had to oayhigher price because I didn't have time to look around. Rent going up like every thing else so gave almost everything I had away. Also when I went in to pay it took awhile so busy n never got a smile.
CAROL S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Guy M
|
Online Move In
Évaluation :
5
Jennifer is very helpful. Highly recommend Stockton Hill Uhaul as the best!!
EDITH C
|
Expérience générale
Évaluation :
5
This is the best-managed U-Haul storage facility that we have ever patronized. General Manager Jennifer West, and her TEAM, consistently went above and beyond for us at every turn. Jennifer was personable, especially responsive to our needs, and most helpful. We were also very impressed with the obvious high morale and dedication to customer service regularly displayed by Jennifer's hard-working staff; this observation itself speaks directly to the excellent management and mentoring skills of GM Jennifer West. Our experience at U-Haul Moving & Storage at Stockton Hill Rd. in Kingman, Arizona certainly exceeded our expectations (and past experiences at other facilities), and we wish the very best for Jennifer and her TEAM!
Edward S
|
Expérience générale
Évaluation :
5
My experience with the U-Haul location at Stockton Hill and Gordon was OUTSTANDING in all ways, and I highly commend the staff and organization there. Rare to be such a satisfied customer nowadays - thank you!
Claire F
|
Expérience générale
Évaluation :
5
Excellent staff and clean units. I love this as a self storage and have already highly recommended it to my coworkers.
Marissa M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
VICTOR G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth S
|
Expérience générale
Évaluation :
5
STAFF WAS VERY VERY VERY NICE !! HELPFUL !! SUPER CLEAN !! & I REALLY LOVED, LOVED, LOVED, THE GIFT OF WATER, LOCK, CANDY !! WHAT A NICE NICE NICE TOUCH !! BEST UHAUL IN THE USA !!!
Ray J
|
Premières impressions
Évaluation :
4
Tim and Ray where very helpful.They did what they could to help us to make things easier for our move.
thank you gentlemen we will definitely come back if needed and reckamend your office.
tommy a
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David S
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
KILEY R
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
maria d
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Courtney A
|
Expérience générale
Évaluation :
5
So far so good :)
EDITH C
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
joe d
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harmoni S
|
Expérience générale
Évaluation :
4
The staff worked with me and were very accomadating
Jeri H
|
Expérience générale
Évaluation :
4
Front lot undersized and sometimes almost inaccessible which would make for irritated customer service reps. And make it difficult to access facility.
Scott N
|
Expérience générale
Évaluation :
4
Front lot undersized and sometimes almost inaccessible which would make for irritated customer service reps. And make it difficult to access facility.
scott n
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alonaso M
|
Expérience générale
Évaluation :
5
We have been renting there at that location before it was Uhaul. I believe we've been there since 2007-8 somewhere in there! We were so happy when Uhaul bought they out, it was beautiful, clean, and no complications. Thank you Uhaul for the many years of great service storage on Unit #L4 Thank You Uhaul.
ROBERT V
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Betty M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
colleen T
|
Expérience générale
Évaluation :
5
Jennifer and her employee made the process of getting a second unit extremely smooth and easy. She also assigned a unit close to my existing unit which makes it very convenient. Much thanks.
Kimberly T
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James D
|
Premières impressions
Évaluation :
5
Very friendly and very efficient
KEITH C
|
Premières impressions
Évaluation :
5
Ample space good location safe and secure extremely satisfied will use U-haul again for future use thank you U-haul
ARQUIDEMES C
|
Expérience générale
Évaluation :
5
I rented both a regular storage unit and a climate contolled unit for about a year. All personnel were friendly, nice and bent over backwards to help all their customers even coming out when closed to get things going when the areas internet went down and people could not get access to their units. I did rate no to the convinent access only because there is no access to the climate control units when the iffice is closed and that is not convinent but it is for security reasons so I do not have a problem with it.
Karen S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Orlin L
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
richard d
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ETHAN W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin S
|
Premières impressions
Évaluation :
5
Merci
Peggy W
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
April T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harmoni S
|
Premières impressions
Évaluation :
5
Great! Super Clean, Fast Service, Exactly what we needed, when we needed it, Perfect. Thank You, U-Haul.
Ronald G
|
Expérience générale
Évaluation :
5
Very nice staff and very clean facility. I was in the temperature controlled section and it kept my items nice and fresh.
tina m
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
james w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael J
|
Premières impressions
Évaluation :
5
Had what I needed on short notice! Staff was Great!
alan w
|
Expérience générale
Évaluation :
5
I used them twice and was very satisfied both times
paul c
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle b
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wendy S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lorie R
|
Expérience générale
Évaluation :
5
I Needed a climate controlled unit, and your staff was more than accommodating! Appreciate the help and patience they displayed while getting my stuff settled in! A sincere thank you to your Arizona Stockton Hill location staff! You guys are awesome! Respectfully, Mike Bryant (unit 1018)
Michael B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Colleen C
|
Premières impressions
Évaluation :
5
The staff is willing to go above and beyond to help me. They are friendly, polite and the place is immaculate. They also have a clean restroom. They have everything you'll need for moving. Boxes, tape, locks, hitches and so on.
Lorraine D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ELAINE R
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susan G
|
Expérience générale
Évaluation :
5
I stored items at this facility for over 7 years. It was always clean and well-managed. And the staff was especially friendly too...
Ray J
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcia W
|
Expérience générale
Évaluation :
5
Cameron and Jennifer are amazing. I highly recommend this U Haul facility to anyone who needs storage
allen r
|
Expérience générale
Évaluation :
5
Great experience
debie j
|
Expérience générale
Évaluation :
4
everything was good but unfortunately we had to vacate right after i paid the rent so i lost a months rent.
CHARLES O
|
Expérience générale
Évaluation :
5
Very good job thank you for your hard work
Rafael D
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phyllip R
|
Expérience générale
Évaluation :
5
every Employee excellent
Manager Jennifer West
could be President of
U Haul Company !!!
Fredrick G
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
OLIVIA S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERI H
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Stephenie R
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Michael S
|
Expérience générale
Évaluation :
5
Staff is always so nice when I come in to make my payments they have excellent coustmer service
Michelle b
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
KIERSTIN P
|
Expérience générale
Évaluation :
5
Very nice and friendly miss Amanda Turner was very professional and very informative
ERNESTO H
|
Premières impressions
Évaluation :
5
I had the pleasure of working with the Gordon GM not once, but twice. She was super helpful, efficient, personable, and jumped in to help when her staff was busy assisting other customers. She and the other woman working really did a great job. When I went in initially, she was informative and helpful. The second time, I went in to upgrade my storage size during a lunch break. These wonderful ladies made it happen for me and I still had time to eat! Overall amazing experience.
ELOISA A
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAFFINE P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
sonja c
|
Premières impressions
Évaluation :
5
Jennifer West is so nice always.
Barbara H
|
Premières impressions
Évaluation :
5
All the staff are friendly.
SALLY M
|
Premières impressions
Évaluation :
5
wonderful staff
EDYE B
|
Premières impressions
Évaluation :
1
you guys have raised my rent on a 10x15 not once but 2 times in a year. In the middle of this high inflation high gas price etc etc. I was told the 1st time you raised my rent it was due to the industry rate. However I have another locker really close to that facility that has not raised it at all. You both started out at 135 but now you are 158$. Its ridiculous. I would move it right now if I had the money to. 10x15 is not worth what your charging for sure. This time you raised it and no notice 2 times in a year!!!
james w
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryan M
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
samantha s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vanessa P
|
Premières impressions
Évaluation :
5
Friendly service love their attitude
Beverly C
|
Premières impressions
Évaluation :
4
I prefer to be addressed by my first name only!
Nancy R
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
richard n
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Porter W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lori h
|
Expérience générale
Évaluation :
5
Aucun
VINCENT T
|
Premières impressions
Évaluation :
5
I loved the back loading ramp, I usually have use the lift on my truck to load everything in it, but the ramp helped save me at least 3 hours from previous experience I’ve had on doing it tgat way, great feature snd what a time saver when your all alone.
Eddy M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Annette S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEFANI N
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tammy F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHARLENE A
|
Expérience générale
Évaluation :
5
Jen was kind and helpful. Professional.
shari s
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOANNE M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CARLOS S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael B
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
james w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randall H
|
Online Move In
Évaluation :
2
The gates rarely worked. Asking tge staff to open the gates were not friendly.
Priscilla S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEBORAH A
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Annette S
|
Premières impressions
Évaluation :
2
Why do u think there is a big overtun of employees in any business, MANAGEMENT! Because of my experience i went through which was humiliation, bullied, abuse, and yes I called corporate office in Phoenix, I also made a police report about what happento me. I showed the police I pay rent on time and they said move out of there and never use uhaul again. An i am a lawyer!
sherrie m
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
judy a
|
Expérience générale
Évaluation :
5
The storage unit I got was not big enough. I've been put on a wait list for a 10x30. The staff was very understanding and a big help. I am definitely waiting for a 10x30 to be available. Merci
GARY F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CAROL Q
|
Expérience générale
Évaluation :
5
While we were on a waiting list, Jennifer was patient & pleasant. Never frazzled with our constant checking in. Everything was clean .
bob d
|
Premières impressions
Évaluation :
4
Only negative is the size if the facility. Very hard to move a truck/trailer and the employees park in the driveways because there is nowhere else to park. On move out day there was bearly enough room for one vehicle at the entrance to climate controlled entrance
Penny E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peggy W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
KATHY W
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JODY B
|
Expérience générale
Évaluation :
5
Customer Service was great 👍🏼
Efrain H
|
Expérience générale
Évaluation :
3
I was told I would get free storage for 30 days when I rented my trailer in Colorado but went to several locations and no one would onnor
What i was told so I had to rent a 5x10 which should of been free...not good for customer service.. ji rented for three
Paul D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERESSA B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lyle S
|
Premières impressions
Évaluation :
5
Very friEndly staff. & good service
Linda B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
paul E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wendy S
|
Online Move In
Évaluation :
4
This was the first time that I used UHaul storage and I found it to be a great experience. It served me well in my moving. This facility is very nice!! I do though have to say that as of this date I haven't received any confirmation (except for this review) of my closing out my account for this unit on 7/26/22 and refund of unused rental fee.
joanne m
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
ROCHELLE R
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Timothy Z
|
Expérience générale
Évaluation :
4
The main gate for one of my two storage units was broken and left wide open for at least a week. I received no notice and luckily my locks were not broken into. Otherwise great experience.
JESSICA D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debra D
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
james w
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria G
|
Expérience générale
Évaluation :
4
My only concern was when I called to set up for storage I was told the first month was free. When I arrived I was told they were nearly full so they no longer offered that. Also the unit was smaller than I expected. They workers were very helpful in other ways. But very disappointed in size of unit and being told first month not free after being told on the phone it would be. Seems scammed to me
Susan C
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
deborah d
|
Expérience générale
Évaluation :
5
If I had a beef it wouldn't be with your corporate U-Haul dealer or office it would be with Coco peli's who didn't notify them that I had extended my lease for another week.
Roy K
|
Premières impressions
Évaluation :
5
Would be cool if it was 24/7 but other than that this is the best storage in Mojave county
DAVID D
|
Expérience générale
Évaluation :
5
This store is amazing! Great managers and workers! I love them! Highly recommend!
MAKAYLA K
|
Expérience générale
Évaluation :
5
Excellent staff and facility. Best experience with storage to date.
gregory N
|
Expérience générale
Évaluation :
5
Awesome!! Great staff!! Highly recommend!
SHANON S
|
Expérience générale
Évaluation :
5
Helpful and friendly staff.
joseph t
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DANIEL G
|
Expérience générale
Évaluation :
5
When I removed my stored items, the unit looked as clean as when I moved in. I was there for about 7 months and there was no dust or mess. Thank you for keeping the facility clean. Loved my experience with Uhaul storage.
patricia g
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tom K
|
Expérience générale
Évaluation :
5
Great staff and, thank you all!
william c
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
alicia t
|
Expérience générale
Évaluation :
5
I am very happy with U-HAUL. There are times I go in there more than once and nobody complains. I have odd working hours working with seniors and my times vary. I'm glad I can pay my bill ahead of time even though I'm on auto pay. I really appreciate the kindness and understanding all employees have shown me. This is a very well run business .
sherrie m
|
Premières impressions
Évaluation :
5
Faith helped me through everything. Thank you Fairh
terri w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joy L
|
Expérience générale
Évaluation :
5
I was very fortunate to get a unit when I did. I trusted my household items there and I always felt safe. Merci.
KATHLEEN A
|
Expérience générale
Évaluation :
5
Wish they had 24hr access. Csr Aleisha was great!
bradley c
|
Premières impressions
Évaluation :
5
Helpful and Friendly Staff. Access could be a little more other than that it's Great
Brian R
|
Premières impressions
Évaluation :
5
Sometimes need to enter at Closed hours
KEVIN J
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul B
|
Premières impressions
Évaluation :
5
I have had this storage for over 2 years there. I can truthfully say every time I went into my storage they made it convenient Even aiding this Senior Citizsn .
peggy k
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
scott n
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
thomas s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
mike d
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
bruce a
|
Expérience générale
Évaluation :
5
Staff is Friendly, Knowledgeable and Professional. Best in Town.
Brian R
|
Expérience générale
Évaluation :
5
Did have 1 problem. After I closed my contract for my storage locker, I was told I'd get an email claiming that - well, it's finished. I was afraid they'd auto withdraw another month of use. A week later, even after I called them, I got no email. This is the 1st I've heard from uhaul
rich b
|
Expérience générale
Évaluation :
5
Excellent
emma f
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
dalton w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
nancy s
|
Premières impressions
Évaluation :
4
I probably would have stayed, but you raised the rent 20 after a year. Nothing else changed. When times are as hard as they are why is everyone being so greedy? I found another unit same size insulated for 55 a month which is what I was paying originally. It only took 1 phone call.
Sandra L
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beverlee C
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
randy l
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM H
|
Premières impressions
Évaluation :
3
Yearly increase not appreciated but it’s the cost of doing business.
Aracely R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dewey S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KATHY S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roger C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tina B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN R
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bill W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Helen A
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TED Z
|
Expérience générale
Évaluation :
5
Staff was super friendly and incredibly helpful. Went way out their way to get me started right. Really clean and modern facility.
Glen N
|
Premières impressions
Évaluation :
4
I just wish the price wouldn't have kept creeping up on us. That made it difficult to stay there. We found a significantly lower priced unit and double the size right outside of town.
cody w
|
Expérience générale
Évaluation :
5
All employees were great.
james b
|
Expérience générale
Évaluation :
3
Couldn't see any reason to raise rents at this time. People out if work, losing houses, etc. bad timing.
bennie s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert b
|
Expérience générale
Évaluation :
4
Everything was great , heads up on card expiration other companies let us now before late fee . Storage was getting to expensive for such a small unit
Jason J
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BENITO V
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
leigha c
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
chris v
|
Premières impressions
Évaluation :
5
It's always nice to go into this office. Everyone is very helpful and very enjoyable to be around. The manager, Jim, is great! Merci.
NANCY S
|
Premières impressions
Évaluation :
5
Awesome Staff, Awesome Facility. We Appreciate you and all you do to support us and provide Excellent and Professional Customer Service ... Thank You!!!!!!
Patricia T
|
Premières impressions
Évaluation :
5
Staff very helpful and knowledgeable. I have had bad experiences with other U-haul but thi one made up for it.
TIMOTHY Z
|
Expérience générale
Évaluation :
5
Very professional. Strong emphasis on security. GM Jessup runs a tight ship.
douglas k
|
Premières impressions
Évaluation :
5
Despite how busy things currently are with storage units the staff was amazing with helping me find a storage unit for my needs Cameron was extremely helpful and very nice always got back to me whenever she had an available unit for me and Jim and Breanna were amazing with helping me out I would recommend this uhaul in kingman to anyone.
Jabber A
|
Expérience générale
Évaluation :
2
The reason I would not recommend is I was out of the unit on 3/6/21 at 9am however you charged me for the entire month. My contract started on the 4th of the month and you would not refund any of my rent. You were able to rent the unit again for the month and charge someone else for the same month I paid for. I have used U-Haul before but will not use you again.
Deborah B
|
Expérience générale
Évaluation :
5
So far so good. Awaiting delivery to my nnew home.
Don B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Neil S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
deanna t
|
Expérience générale
Évaluation :
5
Staff very friendly and helpful!
Juli C
|
Expérience générale
Évaluation :
2
Something happened that caused my unit to leak onto my bed that was only about a year old which in turn led to the mattress bag I had it in to fill with water. My bed had black mold all along the bottom where the water pooled.
Erika S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel B
|
Expérience générale
Évaluation :
5
I was helped a lot when I mistakenly ordered the wrong size storage unit. My problem was solved and I was able to unload quickly
bruce a
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
susan g
|
Premières impressions
Évaluation :
5
Always clean & well lit. The unit was always comfortable & easily accessed
barbara s
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol P
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah B
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Olivia G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JULIE B
|
Premières impressions
Évaluation :
5
Merci!
gabriel e
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
robert c
|
Expérience générale
Évaluation :
5
Nice place.
Gregory S
|
Premières impressions
Évaluation :
5
Everyone was extremely pleasant and helpful. Alisha, Allen, Cameron and Brianna were all polite and did a great job. They were very accommodating. Thank you so much! I would highly recommend this facility.
judy a
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Toni Z
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krystin M
|
Expérience générale
Évaluation :
5
The location is convenient,Clean,and the people there are some of the best we have ever worked with. Very helpful in getting us all taken care of. 5star
Joel H
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krystin M
|
Premières impressions
Évaluation :
4
I appreciate the security and want what's offered but I have an unorthodox schedule and would like all hour access. That said, it seams like the security offsets the inconvenience for me. It's a big business that spans, at least the continent (not sure if it's over seas). I've moved myself, family and friends many times using uhaul trailers and trucks. Those moves have always been good. I've had issues with trailer lights in the middle of the night, during a snow storm, and have had fair prompt help. I expect that using a storage unit will be similar. Getting set up and the service was great! I'm expecting and think that security will be good but as I said earlier, the access hours suck (with my schedule) but I think the security vs 24 HR access is a good trade off. I recommend Uhaul, for trailers and storage.
paul E
|
Premières impressions
Évaluation :
4
To close off the inside climate control units at 5 pm put a strain on me with my schedule.
robert p
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristen H
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
stacia k
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert p
|
Premières impressions
Évaluation :
4
The only challenge I experienced was in trying to get a live person on the phone at this facility.
Cindy M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ashley r
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nancy E
|
Expérience générale
Évaluation :
5
very helpful staff and we were in and out quickly
Nancy E
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ian P
|
Expérience générale
Évaluation :
5
The entire time I was there I never had a problem. The employees were very friendly and helpful and I experienced great customer through out the years.
REBECCA W
|
Expérience générale
Évaluation :
5
need better parking.
BETTYE A
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
larry o
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lonnie f
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Douglas M
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra A
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
george w
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Olivia S
|
Expérience générale
Évaluation :
5
Excellent, quick and accommodating!! Beautiful facility!!
Barbara A
|
Premières impressions
Évaluation :
5
Excellent facility, timely email notification for rental payment due. Recommend
william a
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Skye W
|
Expérience générale
Évaluation :
5
All the people that work there are very nice and polite. When I needed a bigger unit they made sure it was close to the old unit so I didn't have to move it very far. I would recommend this store to everybody.
Jodi W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
edwin r
|
Expérience générale
Évaluation :
3
You need to stop raising your rates during a pandemic. And have at least a swamp coolers In the outside units so your stuff doesn't melt because mine did! It started out as 87 and ended up almost 100+ dollars in the last year. I think you could afford a swamp cooler
Kari B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
barbara p
|
Expérience générale
Évaluation :
5
Jim the manager, April, Bree, Michael, all the staff, were so kind to me, and being an older person all @ the storage @ Stockton hill road Kingman Az had so much respect for me. And made the storage experience so easy and uncomplicated . If I were to ever return to Kingman AZ. This would be the storage company I would use. Folks take my word for it. This is more than I can say RE: the disgusting Motels in kingman AZ. Just 2 very good Hotels in Kingman the rest should be bulldozed. I am just being honest.
jacqueline b
|
Expérience générale
Évaluation :
5
They were very friendly. Would recommend them to my friends.
MARK S
|
Expérience générale
Évaluation :
3
Some of the staff are a little hard to work with
Bob H
|
Expérience générale
Évaluation :
4
Never had an issue, we had 4 u-haul units for 16 months and this was one of them.
Todd W
|
Expérience générale
Évaluation :
5
The staff are exceptional.
Grant L
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sherman V
|
Expérience générale
Évaluation :
4
Everything has been great for the last 6 years. The only disappointment was when covid 19 hit, Uhaul had no leniency in charging late fees, most other places are waiving late fees for the time being due to so many people losing their job. Other than that, it has been a fine experience.
RUTH W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
martha a
|
Expérience générale
Évaluation :
5
Merci
gloria v
|
Expérience générale
Évaluation :
5
Great price, easy access. Very clean units and restrooms.
Ignacio D
|
Expérience générale
Évaluation :
5
I was never there when it was dark so I can't speak to the lighting. I did feel very secure in the daytime.
Jolynn C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Olivia S
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Henry P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William F
|
Premières impressions
Évaluation :
5
Nice people and good facilitie
Georgeanna F
|
Expérience générale
Évaluation :
5
The worker Mike was quite rude and very abrupt in his way of dealing with me. There was another Male who's name I didnt catch, he greeted me with "hi, I'm new I cant help you" and walked away. It was a dissatisfying experience.
Trisha S
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
brenda m
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margaret G
|
Expérience générale
Évaluation :
5
James Jessup the manager at Kingman U-Haul is very professional and friendly. I would use this facility again if ever needed and would recommend this U-Haul facility to anyone!
renai h
|
Expérience générale
Évaluation :
4
Helpful people and made the move easy and affordable.
teresa w
|
Expérience générale
Évaluation :
5
Your staff was always friendly and helpful
MICHAEL M
|
Expérience générale
Évaluation :
5
Your facility is the best ever. Jaime was always so helpful when we came to Kingman to put our belonging in our two storage units.
ruth m
|
Expérience générale
Évaluation :
2
Lack of customer service and knowledge.
brenda m
|
Premières impressions
Évaluation :
5
Very courteous helpful staff. A very nice experience
Trisha S
|
Premières impressions
Évaluation :
5
Great place !
rosa s
|
Expérience générale
Évaluation :
4
A nice clean place. Friendly people that work there
Aurelio T
|
Premières impressions
Évaluation :
5
Excellent
Elizabeth R
|
Premières impressions
Évaluation :
3
Thank you , moving was easier with you being located in the center of my route. But I'm happy it's over. No more travel.
sharon l
|
Expérience générale
Évaluation :
5
Friendly and helpful. Unit clean and working well. Price is fair. I give both thumbs up.
Cynthia T
|
Premières impressions
Évaluation :
5
I was a storage unit customer for years at this facility and the people who work there are the best! I will refer my friends and family!
YVETTE S
|
Expérience générale
Évaluation :
5
Thanks for your good service.
Edwin R
|
Premières impressions
Évaluation :
5
It was all good
Frank P
|
Expérience générale
Évaluation :
5
Awesome indoor facility! 5 stars.
jesse w
|
Expérience générale
Évaluation :
5
Great storage place
sondra k
|
Expérience générale
Évaluation :
5
Quick great service
James S
|
Premières impressions
Évaluation :
5
My entire experience with U-Haul on Stockton Hill Rd was excellent. I never had a problem with reservations or with the storage unit rental. All of the staff were always courteous and helpful.
Mike L
|
Expérience générale
Évaluation :
5
Everyone was very helpful, courteous. I was pleasantly surprised. I would use again..
Susan R
|
Expérience générale
Évaluation :
5
The facility is very clean and well organized. The staff are all friendly and always helpful. I recommend highly!
JACQUELINE H
|
Expérience générale
Évaluation :
5
Very helpful, very clean.
gloria v
|
Premières impressions
Évaluation :
5
everyone was nice and very helpful
Heather G
|
Premières impressions
Évaluation :
5
great people and service
charles M
|
Expérience générale
Évaluation :
4
thanks for your help for my storage needs.
armand k
|
Expérience générale
Évaluation :
5
Everyone was very helpful. I was amazed how easy it was to reserve a storage unit and then the ease of paying for the unit and then being able to move my belongs into the unit.Very easy experience.
ronald a
|
Premières impressions
Évaluation :
5
Very helpful and friendly.
Diane T
|
Premières impressions
Évaluation :
5
The staff works collaboratively to accommodate clientele's needs. They always have a smile and that makes me feel comfortable. Merci.
Marcia M
|
Expérience générale
Évaluation :
5
I have had a very good experience with U-haul helping me do a work around to load the U-boxes. I had a problem 2 years ago, with help from the manager Jim, this will be averted!
melissa m
|
Premières impressions
Évaluation :
4
Courteous and helpful customer service.
Marcia M
|
Premières impressions
Évaluation :
5
Very friendly personnel and took time to answer all of my questions.
tina m
|
Premières impressions
Évaluation :
5
Smooth and easy...great customer service.
MITCH H
|
Premières impressions
Évaluation :
5
clean, well run
Tim L
|
Expérience générale
Évaluation :
5
Crew is the best
Steve H
|
Expérience générale
Évaluation :
5
Courteous and friendly service by the staff. Thanks
Richard R
|
Premières impressions
Évaluation :
5
Great place!
angie b
|
Expérience générale
Évaluation :
5
A 10
thea h
|
Premières impressions
Évaluation :
5
Great facility--Jennifer was super helpful!
Jack C
|
Expérience générale
Évaluation :
5
Was the nicest storage unit I have ever used happy with the client control! Merci
Madeline E
|
Expérience générale
Évaluation :
5
Very professional and fast
brenda r
|
Expérience générale
Évaluation :
4
First time I've stored something but very nice experience. Employees were friendly and professional. I would highly recommend U-Haul storage.
helen s
|
Premières impressions
Évaluation :
5
Wonderful customer service
kellie l
|
Expérience générale
Évaluation :
5
Easy to get the space. Manager were efficient, professional and caring.
hector c
|
Premières impressions
Évaluation :
3
Ubox wasn't ready for us to unload even though we had a 10am appointment. Waited 40 minutes to get our box. Huge inconvenience for my family who drove down to help us unload our belongings.
debra e
|
Expérience générale
Évaluation :
5
Merci!
Kelli L
|
Expérience générale
Évaluation :
5
Good service. Thanks
Wallace S
|
Expérience générale
Évaluation :
5
The entire staff was friendly and helpful. Trusted
don b
|
Expérience générale
Évaluation :
4
The only issue I had was the extremely uneven parking outside the unit. It was very tight getting a trailer in. They were very nice units and the staff very helpful
Jimmy K
|
Expérience générale
Évaluation :
5
Outstanding customer service, easy access, safe.
deborah r
|
Expérience générale
Évaluation :
4
Very clean—staff very helpful
Jack C
|
Premières impressions
Évaluation :
5
Very helpful!
Carroll K
|
Expérience générale
Évaluation :
5
Thank you so much for a clean storage and for assessing my needs and recommending one truly big enough so I could unload my truck with ease.
Kelli L
|
Premières impressions
Évaluation :
4
The reason why I closed our account was because the price went up.
Melissa B
|
Expérience générale
Évaluation :
5
everything worked out very good
don t
|
Expérience générale
Évaluation :
5
Staff was very accommodating and great to work with.
susan f
|
Expérience générale
Évaluation :
5
Love the staff
Sara A
|
Expérience générale
Évaluation :
4
I rented 2 seperare units in last 12 months. After going into location and closing out the units, i received notice the following month that my rent is due, It is fixed after i reply to the email.
jill l
|
Expérience générale
Évaluation :
5
The friendliest and most helpful staff I have had the pleasure of working with...top of their game!
Mark A
|
Expérience générale
Évaluation :
5
Best deal in town
Beau N
|
Expérience générale
Évaluation :
5
Very helpful and friendly, welcoming
Beau N
|
Expérience générale
Évaluation :
4
Very friendly and knowledgeable staff
Linda H
|
Expérience générale
Évaluation :
5
Service was great. Navigating the storage units with a large trailer was a bit of a challenge but doable.
dean d
|
Expérience générale
Évaluation :
5
Extremely helpful and considerate. Appreciate the Crew at the Stockton Hill Rd Office. Thanks
KAREN A
|
Expérience générale
Évaluation :
5
Keep up the great job.
MITCH H
|
Expérience générale
Évaluation :
5
Everything went smoothe!
David G
|
Réservation
Évaluation :
5
Very helpful
dennis f
|
Réservation
Évaluation :
3
The only problem I had was the day I removed my last idems my rent was due. Because of 4 hours they made us pay for the whole month. I had two units. One due on 11 one on 17th the big one was empty on
bobbie k
|
Expérience générale
Évaluation :
4
Very helpful.
jannet n
|
Expérience générale
Évaluation :
1
I will never use Uhaul again. Payed my rent on the 9th of every month, moved out on a 15th my rent should have been prorated. Bad buisness and won't reccomend Uhaul to anyone.
Phil S
|
Expérience générale
Évaluation :
5
Customer service is excellent at this facility. Fast check-in/check-out; clean, well kept units and grounds; friendly and helpful staff.
Katrina S
|
Expérience générale
Évaluation :
5
Sorry it did not work out for me renting a unit, but the assistance was great!
maryann k
|
Réservation
Évaluation :
5
Staff at this location are courteous, helpful, and have a great attitude.
James P
|
Réservation
Évaluation :
5
Friendly staff, very nice storages
Evelin R
|
Réservation
Évaluation :
4
Thanks guys for helping our move a little easier and less stressful.
amanda w
|
Expérience générale
Évaluation :
4
U-Haul, Thank you very much for the storage and relocations I had have with you. CA - KS - TX-AZ - CA. Thank you so very much! Sincerely, Edwin Q. Rosales
EDWIN R
|
Expérience générale
Évaluation :
4
The only thing that would have made our experience better was if the U-Haul containers could have been delivered to our home.
terrence d
|
Expérience générale
Évaluation :
5
bon
Jeff N
|
Expérience générale
Évaluation :
5
Friendly and always willing to help
Graceann E
|
Expérience générale
Évaluation :
5
The Staff was always helpful and friendly!
Janine W
|
Expérience générale
Évaluation :
5
All around great service. No complaints here. Thank you again.
Alex L
|
Expérience générale
Évaluation :
5
Everyone is very professional, courteous, helpful and kind.
BRYNDA G
|
Expérience générale
Évaluation :
4
The steep angles of the pavement outside the units make it more difficult to load & unload but we realize that it is angled for run off.
Kathryn B
|
Expérience générale
Évaluation :
5
Very helpful staff may my UBox experience great...
Larry G
|
Expérience générale
Évaluation :
2
I thought my storage was "secure" went to pick it up and the whole place was open for anyone to walk on property. I was very frustrated that I had been paying for a "secure" storage and it Wasn't.
lindsee n
|
Expérience générale
Évaluation :
5
U-Haul is the best when you need to store you stuff
Mary P
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.