I had an issue when I was renting and that pushed back my planned deadline to move out of my unit, Arthur went above and beyond to make the situation right and help me not have to stress out. The level of customer service, understanding and willingness to work with me was outstanding and I highly recommend using this facility.
JAY WHITING | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Ayer
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It made it easier for to get to and price was reasonable.
Mary Westover | Premières impressionsEasy to reserve a unit online. Lock already in the unit, no need to go into the office. Fast, simple and easy.
Jennifer Cail | Expérience généraleManager was very helpful, easy going, knowledgeable. We liked him a lot
Tom Ethier | Premières impressionsThe only van available to rent reeked like a dog kennel. I rented it but kept the windows open while driving. The seats also had a coat of dog hair. If there was another van available I would have refused this vehicle. The amount I ended up paying was high for a dirty vehicle.
susan stone | Premières impressionsAuthur has one of the best run uhaul locations in the northeast. Always helpful and accommodating. He is the man.
Travis Cook | Expérience généraleThe staff was extremely kind and helpful, the facility was well-maintained and as expected, the office hours, access hours and security are all superb and the price + insurance price is fair. Would highly reccomend this location.
Jessica Bonds | Premières impressionsEvery employee I had an interaction with was very helpful. The upgrades of the new doors and locks was fantastic. Overall a great experience
Linda Reynolds | Expérience généraleMy unit was opened, lock replaced, and items rearranged without my prior knowledge. This was due to work that needed to be done for some reason. Regardless of terminology in the contract I should have been informed by phone at some point. The replacement doors had been sitting in the roadways for weeks and there was ample time to alert every unit holder of changes. Imagine my surprise when I roll in to unload a truck to not be able to open my own lock.
MICHAEL BOMBARDI | Expérience généraleArthur is great
Jacob Brown | Expérience généraleThe person I talk to was great his name was Arthur was so friendly and very knowledge able of the u haul business answer all question with a smile really enjoyed talking to him
Joe Bradish | Premières impressionsI had an excellent experience using this u haul facility. Every team member and the site manager was very helpful and guided me through my 2 year process smoothly.
testertroy Emerson | Expérience généraleDisappointed on size of unit. Wish I was able to rent a larger unit.
Elizabeth Caldwell | Premières impressionsThe staff was very knowledgeable in every way Number 1 in my book
RONALD CORMIER | Expérience généraleThe staff and Manager were exceptionally helpful as we are senior citizens. All our needs were taken care of, gracefully, and with heartfelt human interaction.
Constance Raymond | Premières impressionsSuper friendly staff and convenient
Dean Osborne | Premières impressionsUhaul is the best storage, truck rental and moving supply store with convenient locations and great staff. Thank you for making moving easier for all!
Jason Gladstone | Expérience généraleArthur is delightful, knowledgeable and extremely helpful. There was just one storage unit left and it is just the size we need. This location is close to our new residence.
Robert Keane | Premières impressionsArthur was so helpful and accommodating. The compound and unit were clean and well maintained. Would definitely use this storage location again!!
Melinda Graham | Expérience généraleArthur was extremely helpful and incredibly entertaining. I have owned many storage units before, and this was the most friendly and professional experience I have had thus far.
JAY WHITING | Premières impressionsThis is a very well run storage warehouse with renovations and upgrades in the works. Thank you Arthur
Jason Gladstone | Premières impressionsThis is a very well run storage warehouse with renovations and upgrades in the works. Thank you Arthur
Jason Gladstone | Expérience généraleThe Manager really cases about his customers and takes pride in maintaining the property. He was very helpful and considerate during the few years I rented a vehicle spot for my snowmobile trailer. Great job! Thanks, Mark
MARK GAETZ | Expérience généraleArthur was very helpful and friendly. He was knowledgeable about his work and the units. He showed me the code boxes and where my storage unit is.
Alexis Tavano | Premières impressionsExcellent service management seems personally invested in doing a good job
MARK DICICCO | Expérience généraleGood location, perfect service. Arthur found me discounts I did not know i was eligible for, so two thumbs up !
Ravi Shrivastava | Expérience généraleArthur is a great help and made the move super easy
Jamelle Pigott | Premières impressionsGreat staff , clean and well run place.
William Burke Jr | Expérience généraleStaff is extremely helpful and nice.
Brenda Watts | Expérience généraleGreat customer service and support.
Jerry Fumba | Premières impressionsVery helpful staff ,great place to do business with.
wendy trotter | Expérience généraleSimple straightforward rental. Helpful and knowledgeable staff.
Ravi Shrivastava | Premières impressionsArthur DuLong does an outstanding job! He is friendly, professional & knowledgeable.
Don Osmer | Premières impressionsStaff couldn't have been more professional and helpful. All around good experience.
JOSHUA TOWNE | Premières impressionsThe manager in Ayer is excellent! Always helpful and available.
Rose Jones | Expérience généraleArthur is an absolute gentleman. He takes pride in his job and was a pleasure to deal with during my rental. He was always responsive to any questions I had and would go out of his way to help me in any way he possibly could. I have been to other u-haul stores in the past where you get treated like dirt but Arthur always treated me and other customers with respect!! I would recommend u-haul of ayer ma to anyone!!
Greg Vogel | Expérience généraleOverall experience personal storage unit was secure. Staff was always very helpful and polite.
Julie Oldenquist | Expérience généraleExcellent customer service and very courteous.
Dawn Barr | Expérience généraleArthur is a credit to the U-Haul brand, and his managing skills should be the company model.
Dale Desmond | Premières impressionsI stored my motorcycle at this facility for the winter (2022-23)...the storage unit was perfect for my needs. I am planning to use this facility for the same purpose next winter as well. Customer service was awesome. Arthur, the manager, was especially helpful, accommodating and friendly. Merci.
Mary C Iannuzzi | Expérience généraleMy RV storage experience at the Ayer MA facility was both good and quite bad: GOOD: the site manager Arthur Dulong was always exceptional -responsive, helpful, pleasant and professional in all respects. He was also responsible for several site upgrades, including lighting and video camera improvements. BAD: after YEARS as a steady customer, we were evicted, by regional manager Josh Alexander, because he wanted to ban all vehicle storage so he could install old U-Haul truck bodies as additional storage units. 1. I'm an 81 year local Ayer resident who can't store his well maintained, actively used, full insured and registered 26 foot RV at my "over 55" condo due to association rules. 2. We always used credit card auto-pay so payment were ALWAYS on time. 3. There are no RV storage options within a half hour's drive, and few beyond that.. 4. The location was close to propane, food stores, parts supplies and maintenance shops allowing me to buy and support our local Ayer merchants. 5. My detailed 4/27/2023 e-mail, citing the above, to regional manager Josh Alexander requesting reconsideration has gone unanswered as of 5/16/2023 in sharp contrast to the professionalism experienced from site manager Arthur Dulong. 6. We had to re-locate to a distant alternate storage location that does not have a "live-in" site manager and is isolated from the services available in An Ayer. Needless to say this was an unfortunate and suddenly unpleasant U-Haul experience, especially so given the great experience we enjoyed with Mr. Dulong whom we would continue to have liked to work with.
John Cadigan | Expérience généralePerson in charge was the best from Brighton to ayer the best
James Delleville | Premières impressionsArthur was very helpful and friendly, he made the process very easy.
wendy trotter | Premières impressionsThe staff is friendly and helpful.
Anne Amison | Expérience généraleMost importantly to me, kind, courteous, and helpful. Facility was very clean and everything presented in a professional manner!!!
James Terrio | Premières impressionsI didn't get a lock in the unit. The office just locked up for the night. Arthur opened the door and happily gave me a lock.
Timothy Grant | Premières impressionsAll of the staff in the Ayer facility especially the manager Arthur Dulong treated me well and professionally. Arthur Dulong should get a substantial raise. He went above and beyond for me. I would definitely use the Ayer facility again.
Leslie Tyler | Expérience généraleThe staff are really nice and friendly. The location was good for me.
Edna Mello | Expérience généraleUnits are clean, protected from the elements and free of critters like mice. I highly recommend for all your storage needs at a reasonable price.
Theodore Oakley | Expérience généraleArthur is a wonderful asset to UHaul - Conscientious, hard-working, pleasant to work with, gets the job done.
Charles Sennott | Expérience généraleArthur was extremely helpful. Thank you
Roy Mugabi | Expérience généraleVery efficient and convenient to where I live
Joseph eubanks | Premières impressionsArthur was very helpful & friendly during the process of obtaining a truck and storage unit.
Greg Johnson | Premières impressionsEveryone was fantastic!! Arthur took good care of us! We will definitely recommend and come back if needed!!
Eileen Ordway | Expérience généraleThe manager is a great guy that goes out of the way to make a great experience. Will definitely be using this location again.
Todd Larsen | Expérience généraleArthur was very helpful from setting my account up to closing it out. He was professional but friendly. The storage unit was clean and ready for use. I have used this uhaul on several occasions and would do so again if the need arises.
bette dignard | Expérience généraleAfter I got checked in and started my inspection of the truck. I noticed the passenger mirror and head light were damaged. I went back in and she set me up in another truck and made very quick work of getting me on the road
John Elliott | Expérience généraleI would definitely use u-haul again, but due to the thoroughness and concern shown by Arthur, I'm afraid I would be let down anywhere else due to the excellent service that he provided. A huge success!!
John Forestell | Expérience généraleArthur Dulong the manager was extremely helpful and friendly. Went above and beyond to help. Will definitely come back again!
John Elliott | Premières impressionsArthur was very helpful during the sign up process and was kind and professional. I had a problem the next day and he was there to help. He even remembered my name. That's good customer service.
bette dignard | Premières impressionsGreat job, well done 👍👍
DAVID ALVAREZ | Expérience généraleI have never had such an easy and problem free moving and storage unit experience, the young man running the office was extremely helpful, he explained everything and was very thorough, he was what made this a hassle free and truly worthwhile, Uhaul is lucky to have this man representing your company!!
John Forestell | Premières impressionsBest customer service at the Ayer location !!! Goes above and beyond to ensure customer satisfaction
Karen Sechiari | Expérience généraleThe staff was very friendly and attentive. He really did a good job.
Edna Mello | Premières impressionsRepresentative goes above and beyond, very polite and friendly
Alex Cadman | Premières impressionsI like it cause it's away from traffic and the area seems secure. The staff was friendly and seem to care . My belongings are secure and every time I go everything is clean.
Heraclio Natal | Premières impressionsEverything was great Author was awesome
Juliette Ringkamp | Expérience généraleI found the staff to be both personable and professional. Any questions brought up or requests for service were answered in a friendly, satisfying and expedient manner.
Connor Boyle | Premières impressionsThe manager, Arthur Dulong, was courteous, friendly, helpful, and very informative. My son was with me and Arthur answered all our questions. I look forward to putting my things in storage in Ayer. The moving in experience helped me be less apprehensive about the move I am making and Arthur played a big part in achieving that.
Catherine Anderson | Premières impressionsPlace needs a lot of work. Gate is broken. Storage door needs a lube job. Gasket @ bottom of door is dried out and broken. Got a good price.
Mike Mancini | Premières impressionsArthur was so wonderful and helpful when it came to choosing and renting a storage space. We're very happy and would love to recommend the space.
Dalilah Degen-Portnoy | Premières impressionsArthur was extremely helpful in setting up my storage. He did a great job!
Jim Bures | Premières impressionsArthur Dulong, General Manager in Ayer, MA was exceptional. He was very professional as well as very helpful. Great guy to deal with.
Ramachandran Chandra Sekhar | Premières impressionsMgr. Arthur was extremely experienced, accomodating, and Flexible. Everything was smooth, fair, even free spring water was provided in the hottest most prolonged heat wave in mass. history. Trucks were almost always available to rent when needed!
Rob Dentler | Expérience généraleArthur was very helpful and professional, would definitely recommend uhaul.
Brett Higgins | Premières impressionsArthur is the best!
Vimal Narepalepu | Expérience généraleI have used other u-haul locations before, some quite good, others not so good. This location is the best!! Thanks!!
Todd Larsen | Premières impressionsArthur, the General Manager of the facility, is truly wonderful, cooperative and very kind. He made sure we had all the help we needed. Thank you, Arthur!
STEVEN LEE | Expérience généraleOffice manager very effective and friendly!
Pamala mulligain | Expérience généraleVery helpful and pleasant.
BETTY ALLEN | Expérience généraleArthur is awesome! He went above and beyond to provide the best customer service! Thank you, Arthur!!
Elizabeth Stocks | Premières impressionsArthur Dulong is a fantastic manager with superb customer service. He has amazing experience and knowledge!!
Michael Anderson | Premières impressionsLikely to use again if necessary
David Hanley | Expérience généraleArthur was amazing !!!
John Cashman | Premières impressionsYou were very helpful just to change the unit as someone else had l477 the lady was very helpful doing and giving me a better unit . Merci
Beverly Partridge | Premières impressionsConvienient, safe, secure, dry, Did not see rodents or droppings. Freindly workers.
Robert Chamberlain | Expérience généraleTheir office staff was helpful and friendly. I would definitely recommend them to anyone in need of extra storage.
tammy padden | Expérience généraleI only moved out because I moved into a bigger place. I was between places and living with friends when I rented the storage. I now am renting my own place which is a half a house. I don't need the storage anymore. I was treated very well and I will come back if I ever need to. Thank You for your great service Stephen Quinn
Stephen Quinn | Expérience généraleArthur DuLong is one of the kindest human beings I have ever met. He went above and beyond to help me out I can't say enough how much I appreciate him. If I ever had a business I would definitely want Arthur to be a part of it It's nice to know that people like Arthur exist
Margaret Devane | Expérience généraleFriendly staff always ready to make things easier for me.
Stephen Wentzell | Expérience généraleAuthor was amazing! Give him a raise.
ELDRED ALLEN | Premières impressionsRep was quick and helpful
karen tuck | Premières impressionsI went to U-Haul yesterday. I was assigned unit D166 which did not close completely when locked. I called the Ayer phone number which bounced to an off-site operator who said she would send a message to Ayer. I wound up going back to the office and getting assigned a new unit which worked fine. This is not a "Below Average" rating for the Ayer site, but for the system set in place when there is an issue. Otherwise, the Ayer site is "Excellent!"
Stephen Wentzell | Premières impressionsProfessionally well run company that met all my storage needs. Thank you Arthur. Steve Wentzell
Stephen Wentzell | Expérience généraleArthur is professional, knowledgeable, and pleasant to work with.
Charles Sennott | Premières impressionsBoth staff members I interacted with (Arthur and Aaron) were very friendly and helpful. Minor issue with unit was some sand packed in corners which made shutting door flush with concrete difficult. Was able to sweep/scrape with small broom I happened to have and then close.
JOAN SMITH | Premières impressionsAmazing staff super friendly and helpful. Aaron and Arthur are both amazing!
Samantha Clark | Expérience généraleGreat place and service.
robert jobin | Premières impressionsI really appreciate the easy access using the PIN code because I didn't always have with me. My storage room was always dry, rodent and insect free.
STANLEY RUSHEFSKI | Expérience généraleThe service was beyond expectation.
Stephen Quinn | Premières impressionsArthur Dulong was simply amazing!! So helpful thru my whole process! Would recommend anyone to go to that uhaul location!
Patricia Vranick | Expérience généraleAnd thank you very much once again thank you U-Haul for being there when needed and attendant who took care of me thank you
GEORGE VERMETTE | Premières impressionsArthur went way above expectation. He did a great job securing and handling of our 3 U-boxes. During hot/humid days, loading our storage unit,he gave us bottles of water. Arthur is very friendly and helpful. Thank you Arthur!! Bruce & Linda
BRUCE MILLER | Expérience généraleStaff very pleasant and helpful !
Pamala mulligain | Premières impressionsArthur who runs the place is the best
Russell Anderson | Expérience généraleArthur and his staff are always very helpful and accommodating. I would recommend Ayer Uhaul to anyone needing a storage unit. I can't say enough nice things about Arthur, he's a pleasure to work with.
Brittany Allan | Expérience généraleArthur Dulong was a life saver! On Thursday, we were mid-move using Pods and ran out of room, and needed to close on our house sale Friday. Friday morning, Arthur found us three 5x10 storage units and a 10ft box truck to allow us to empty the house in time. Without his extra effort, we would have had to delay closing by a week due to the holiday weekend.
Lucien Grise | Premières impressionsArthur was incredibly pleasant and helpful throughout the period that I was renting a unit there. If and when I need a storage unit again in the area, I'll be a return customer. Merci!
Jennie Davison | Expérience généralevery helpful and freindly staff would definitly use again. Merci
Ken Gerace | Expérience généraleThe staff knew the business really well and was friendly and very helpful. We were so impressed.
Nai Lin Cheng | Premières impressionsI cannot say enough good things about Arthur Dulong. He was enormously helpful in many ways, his knowledge of this business and HOW to treat a customer is impressive. THATS how you create good word of mouth and draw new clients and maintain a loyal base. He should teach a class on customer service.
Arlie Shumate | Premières impressionsAmazing customer service from Arthur!
Samantha Clark | Premières impressionsExcellent service à la clientèle.
BRUCE MILLER | Premières impressionsStaff is always knowledgeable, friendly and prompt.
Penny Fullen | Premières impressionsArthur Dulong deserves all the accolades. He consistently went above and beyond to help us both with our move in, and our move out, of Massachusetts. From arranging for us to have access to our U-boxes to mitigating leaking in our unit, Mr. Dulong handled our needs and concerns with the utmost professionalism and courtesy. When we realized we were going to be moving out of MA, he was most helpful both in terms of acquiring U-boxes on short notice as well as facilitating our quick move out of our unit. Throughout this stressful move, Mr. Dulong was a pleasure to work with and truly went out of his way to help us in any way possible.
Janine Schenck | Expérience généraleThe guy that runs the uhaul is outstanding.
Russell Anderson | Premières impressionsArthur was fantastic!
Everett Kimball | Premières impressionsArthur DuLong Was great we have been customer at this site for many years and the last year with Arthur had been the best Thank you Will Bergmann
William Bergmann | Expérience généraleOur stuff came out the way it went in. What more could you ask?
Dianne Wilson | Expérience généraleThe guys who help me was cool and respectful and he looks for way to help u out I Recommend
JOSUE RODRIGUEZ | Premières impressionsProbably the nicest “salesperson “ I’ve ever dealt with.
Windy Sweeney | Premières impressionsThe manager of this business has great customer service skills.
Mary Metzger | Expérience généraleArthur is GREAT!!
CHRISTOPHER LANGFORD | Expérience généraleDoors are ruff. Weather looks like it will age storage product
George Beaudette | Premières impressionslove it, I would consider to have more buiness with U-hual
Junchi Peng | Premières impressionsArthur was extremely helpful.
Malcolm Carley | Premières impressionsArthur was great, extremely helpful!!
DAVID BEAUCHEMIN | Premières impressionsArthur went above and beyond to be helpful. The unit we had was the perfect size, located for easy access. I would highly recommend them for your storage needs.
Jackie Esielionis | Expérience généraleThe rental unit was not 'broom clean' obviously not swept out recently and the bait unit looked old. The door was extremely difficult to open and close, it may even be damaged or 'off the track'. I will be asking for assistance when I return. UNIT C 84
Delia Windwalker | Premières impressionsI have been there for many years. Aurther Dulong has been an Exceptionable person to deal with. Good people. Just don't try to think you could pull the wool over his eyes. Keep in touch. He will work with you
Michael Fitzgerald | Premières impressionsFound the manager very nice helpful and pleasant I don’t think you get a nicer person to run your facility
LINDA CALISTO | Premières impressionsArthur was wonderful kind and knowledgeable with all of it
Shirley Alo | Expérience généraleI booked the unit online. When I arrived, I used the access code to enter the facility but when I arrived at the unit, there was already a lock on the unit that I was supposed to be renting. Because I was moving in after hours there was no on to contact to remedy the situation. I therefore had to rent a unit at another facility farther away, incurring additional mileage charges for the truck I was renting. The manager has since credited my account (pending).
E Hiser | Online Move InArthur and his staff members are truly EXCELLENT at their jobs and have cleaned up the Ayer UHaul location significantly. They addressed all my issues promptly, were easy to get in touch with and are all pleasant and friendly to customers. They provide 5 star customer service! Thank you for all your help!
AUBREY KRIEGER | Expérience généraleVery friendly staff, very helpful in the office and then showing us how the locking systems work.
Perry Goldstein | Premières impressionsArthur took good care of us.
Dianne Wilson | Premières impressionsGreat service.
Earle Young | Premières impressionsI was very pleased with the staff and storage space it was secure, clean, and convenient . I would use and recommend this place again. Thank you, U-Haul of Ayer. Respectfully, Corey
COREY DOWD | Expérience généraleSold my unit on accident and have done nothing to rectify it or pay us anything for the money they made from a completely paid up unit
Iesha Worthy | Expérience généraleArthur was great to work with. Even while having systems issues he was professional and calm. Helped sort out a solution and got me on my way. Reached out when everything was completed and the corporate computer issue was solved.
Jeff Causey | Premières impressionsWe had a very good experience with the worker there when we came to rent a unit. He went out of his way to help us with a problem. Thank you! Great customer service is always appreciated and remembered.
Carole Redden | Premières impressionsFabulous office staff. Was super helpful, polite, and went above and beyond to make this a great experience.
Kim Defreitas | Expérience généraleArthur and the guys at Ayer location were great and I would recommend to any friend.
James Hale | Premières impressionsI never had to really interact with staff, as I was just renting a storage unit for some belongings that I didn't have space for at home. When I did interact with staff, they were always friendly and helpful. I no longer needed the unit, but if I ever find myself needing another, I'll be back.
KAYLA CREAMER | Expérience généraleArthur was absolutely amazing to work with. He was professional, courteous and his excellent customer service skills above the rest! That was truly appreciated. Thanks again
Marie Dumas | Expérience généraleThis was by far the best experience I've ever had at any store I've even been to . I'm 37 years old and have traveled the country and used Uhaul a lot over the year but this was not only the best experience at a Uhaul it was the best of any store I've been to. Both Doug and Arthur are the most helpful and polite people I've run into. Bent over backwards to help me out in a very difficult time. Thank you to them . You guys need to take care of them in anyway you can .
SETH FOSTER | Premières impressionsThe service man was very personable and helpful. He knows his job and did it very well taking me through every step making sure I understood all the steps to access my unit
Kenneth Gerace | Premières impressionsBecause it is outside, people should be encouraged to cover their items with a tarp. Everything got covered in thick spider webs and pollen. Everyone in the office was wonderful and so helpful!
Kathryn Hill-leatherdale | Expérience généraleGreat storage unit and great location! If we deploy again from here will definitely use you guys again!
TREVA BROWNE | Expérience généraleThe staff was always prompt and professional.
Jeffrey Demers | Expérience généraleAuthor is a very professional young man we enjoyed working with him very much
William Bergmann | Premières impressionsArthur was very helpful! He explained in detail the different size units and the cost associated with them. Showed me how to work the gate card personally and explained everything in depth so I didn't leave with questions. He was very friendly and professional and I recommend this place to everyone!
Tiffany Price | Premières impressionsEven during this Covid 19 crisis the staff was attentive, and implemented appropriate safety procedures.
ELIZABETH WHITNEY | Expérience généraleWe were at the Ayer facility recently on March 18. Arthur, the sales representative was simply amazing! He was very professional, attentive and courteous. He was knowledgeable and attended to all our renting and storage questions and needs. He treated us with respect and made us feel like valued customers. We were all quite impressed! He is definitely a star employee in our eyes. Thanks Arthur!!
Marie Dumas | Premières impressionsI have always been treated with the utmost respect at this facility, the Staff really tries to help out when they can, you have a really awesome staff thank you Samantha Gram
SAMANTHA GRANT | Expérience généraleGreat rates and great service along with a clean and dry unit. Can't ask for more.
Theodore Oakley | Expérience généraleGates were always open. The card access box was usually blocked by a trailer or truck
Jeff Royds | Expérience généraleI had of me and one day when I was there smelled like liquor problem living in one of the units come over when the unit was open it was obviously to look inside to see what was in there so security is
Timothy Sheahan | Expérience généraleAwesome experience with the employee at check in and it surely made our packing the truck, driving two hours to a storage facility a lot easier and pleasant!!! Great laughs and customer service!!!
Samantha Barthelmess | Premières impressionsThe facility has been very good for me I no longer need it as well for now call you if I need it again
George Martin | Expérience généraleAwesome
Troy Lenhart | Expérience généraleThe rows could use a re-paving, 4” cracks in pavement make it hard to drive a truck smoothly through the rows at any speed. a school bus just outside my unit made it impossible to back up to the unit
ryan williams | Expérience généraleBye George, it was great doing buisness with you. Thanks for all your help. Pat Kennedy
PATRICIA KENNEDY | Expérience généraleGreat value and customer service. Thank you George Whitney.
Stephen Turner | Expérience généraleToo many problems. Not enough space to provide feedback
Lisa Daigle | Expérience généraleI rented one of the few units that was not protected by a gate, yet still had to pay the same price as other units that were. The owner seemed annoyed whenever I went in & was not friendly or helpful.
JEANNE DISANTO | Expérience généraleStaff is very attentive and helpful to your needs.
Salvatore Ippolito | Expérience généralewell worth the use
michael jones | Expérience généraleGREAT experience storing my Mom's stuff! Easy in, easy out! @ a decent price. They were friendly & very helpful. Iesha was exceptionally kind and professional! ! I definitely would recommend them!
Valeri Delcore | Expérience généraleI waited at the office, blew my horn, and beat on the door for 90 mins, Your gen mngr, George Whitney was asleep on duty at 2:30 pm with the office doors unlocked. I will never be back.
RAYMOND LENA | Premières impressionsVery helpful
Marilyn Hinkson | Premières impressionsGood facility and friendly service.
BACEM MOUSSA | Expérience généraleWhen we arrived nobody was there. Me and another customer had to wait 15 minutes until someone arrived to take care of us. For me that's not good.
amelio osorio | Premières impressionsI've rented storage units and trucks from other UHaul locations in the past. Overall the Ayer location was much better to deal with. 24 hour access is convenient and units were clean and dry.
John Donnelly | Expérience généraleI don't think it's fair that I should pay $75 a month like everyone else when my storage unit is OUTSIDE of the protected fenced area. My monthly fee should be reduced.
JEANNE DISANTO | RéservationFriendly staff, and convenient hours
Joseph Ward | Expérience générales/o
Joseph Millett | Expérience généraleVery nice and friendly staff.... everyone was very helpful when needed... I would definitely recommend this facility
Denise Estell | Expérience généraleIssues, issues and issues one after the other. Not notified about boxes arriving. When we arrived, employee didn't even now our boxes are there. Not having storage unit available even though we....
Olga Klochkova | Expérience généraleKenny is the best. Seriously. He made everything so easy. You guys are so lucky to have such an awesome employee.
Tiffanie Austin | Expérience généraleI was thinking of using them again. I live down the street from the Uhaul facility from central street, leominster. Did not like the people and they jacked up the prices for storage. I do like aye
Armen Aghamianz | Expérience généraleMy box arrived broken into and completely disheveled. I was shocked nothing was stolen. The lack of communication between uhaul and movers made my life very difficult.
Haley Bettinson | Expérience généraleStaff friendly but not super competent - several tries to get a functioning unit (broken door, couldn’t switch in the system, etc.) The unit itself was pretty dirty & a cigarette butt found on one box
Mary Munford | Expérience généraleIts not good. The security gate is always broken or vandalized and so made ussless. There are large portions of the outside fence missing or damaged. This is a high crime area and you have no security
SEAN PRISK | Expérience générale