Customer Reviews for U-Haul Moving & Storage of Bartlett

Évaluation :

5

They were great nothing to change. They were friendly and very helpful. First time doing that and it was a great experience.

Évaluation :

5

Dantonio and his team are always great

Évaluation :

5

Great customer service when I picked up and dropped off the van early.

Évaluation :

4

N/A GREAT CUSTOMER SERVICE EXTREMELY NICE LOCATION. WILL USE AGAIN

Évaluation :

5

Communication and service was nothing short of excellent! I highly recommend and will use for future moving needs!

Évaluation :

5

The customer service representative was very nice and gave all detailed information on the rental services and what needed to be done upon returning. Once I returned it was quick and easy.

Évaluation :

1

When dropped off uhaul, they did not have my deposit to give back. Manager would not answer calls. Had to call multiple times next day and go back to uhaul and wait over an hour for manager to take care of if. Office personnel was not helpful either was the 1800 uhaul number.

Évaluation :

5

The people who work there are wonderful, they make sure everything is as it should be.

Évaluation :

5

The lady who helped me yesterday went above and beyond. Made my experience easy and I was in and out in no time! Will definitely recommend this facility

Évaluation :

5

I had a great experience, the representative was nice, information, professional, and very assisting.

Évaluation :

5

The women who work in the office at this location were so great! They were friendly and very helpful.

Évaluation :

5

Keep doing what you're doing...

Évaluation :

5

Nice folks!

Évaluation :

5

Truck was practical brand new - loved it! Quick out and in - will be back!

Évaluation :

5

I couldn't get the app to find my location so I had to go inside to check in and to check out but the staff is always friendly, helpful and efficient.

Évaluation :

1

Got charged double for a piece of the equipment cause the lady put down 6 hours instead of 1 day. Plus, it was 1 hour before closing.

Évaluation :

5

The truck was underpower, breaks were a lil weak but overall it was good and the price was excellent. The young lady at the store was so sweet and fun to work with.

Évaluation :

1

Waited an hour and a half in line for a U-Haul I had reservations for

Évaluation :

5

Did not get her name but the lady that helped us when we picked up the uhaul was great! She was friendly and made the rental process easy. Great experience!

Évaluation :

2

After more than 48 hours they still had not logged in the return of the trailer. Thus I kept receiving emails asking me to return the trailer. I even asked them if I should be getting a receipt to confirm that I returned the trailer but I was told that there was no need to get a receipt. Locations should be required to log in a returned piece of equipment within 24 hours of receipt.

Évaluation :

5

The link for Return your truck didn’t work, so I had to drop of paperwork and key inside the door mail slot instead of the possible box

Évaluation :

3

I reserved a vehicle for a different location closer to my residence, however the day prior to my pickup, I received a notification that my vehicle was at a different location 25 miles away. This was totally unsatisfactory. I called uhaul to inquiring about this sudden change the day before my move. I was told basically that this was the only store with a truck available. Why wasn't I informed of this prior to the day before pickup?? This really hampered my moving plans.

Évaluation :

1

Better front desk assistance

Évaluation :

5

Continue to treat customers with respect!

Évaluation :

5

There are great people working there.

Évaluation :

5

No gas ⛽️ in the truck please call 📞 901)428-1107

Évaluation :

5

Very easy to order online, easy pick up, price was as quoted, very good experience

Évaluation :

5

They need to get better about maintenance. The rear passenger tire needs air like every 2 weeks. They don't put air in and the tire really needs to be replaced.

Évaluation :

3

Truck was old, beat up and broke down before we got everything moved. Roadside assistance sent a wrecker to pick it up from the side of the road.

Évaluation :

1

Truck had no gas and the hood was not closed and I ordered a 20 foot they gave me 26 foot I ask to have it changed they told that all they have ,and the young African-American girl was working did not represent U-Haul well at all she didn’t know how to handle issues she look very confused,

Évaluation :

5

The passenger door seal was falling off and the engine sounds like it has a knock in this specific truck.

Évaluation :

4

The guy that works in the back who was in charge of hook up the trailer is doing an amazing work back there very polite and nice, he deserves a raise.

Évaluation :

4

All's well that ends well. I don't think your late fees were justified since my bank card was on file in your computer. And I'm sure in all legal jargon I had given my consent to use it. Food for thought.

Évaluation :

5

very nice and helpful people.

Évaluation :

5

Wonderful service

Évaluation :

1

Poor customer service, unprofessional staff, and I (along with several other customers) were over charged for our rentals. I will NEVER rent from this location again.

Évaluation :

1

Customer service!! I was charged additional charges that I wasn't told I would be charged. I spoke with a man in customer who must have added charges without telling me. I'm very unhappy and I will never use this service again

Évaluation :

5

Excellent service à la clientèle

Évaluation :

5

It was a great experience doing business with U-Haul. Great prices. Easy transaction. Just wonderful.

Évaluation :

3

U-Haul corporate has an issue. The drop off location checked me in quickly, but corporate did not update for a few days on which location I dropped, therefore the suggested location called 3-4 times looking for the trailer. I even called U-Haul corporate 10 minutes after drop off to have them make notes as to what happened so I wouldn't be charged extra although I brought it in early. Just my 2 cents.

Évaluation :

1

It was a Horrible Experience. First of all the Employee Ms Tish was very Professional and Very nice, but the other two and new girl not so pleasant. But getting into this tea I ordered a 26 foot truck on the day I'm on my way to get the truck I get a call saying only a 20 foot truck is available, so I can either take it or be put in rotation for one. 1 st mistake min accommodation, so I take the truck and I ask if my supplies are in there I paid for a Regular dolly, furniture dolly and plastic wrap and furniture moving pads . Cool I pick up my truck and ask for clarification are my supplies in the truck I was told yes , so I get home and see that it's not, I call up there talking calm and the new girl is laughing and getting smart like I'm not already frustrated. So I respectfully say never mind and hang up the phone. She calls back and say I apologize you can come back and get your dolly. So I go back and Ms tish has already left the one who assured me my dolly was on the truck. I get there only to the man and lady saying there is none available 2 nd mistake so I'm heated and he telling me it's not them it's the company he is claiming he called several stores and no one had one . So ok I'm like is there a rate difference because of the smaller truck I had to make multiple trips. So she tells me the rate is the same and claims I was charged for my items but clearly I was . So I paid for items that I didn't get. So you know we caught hell moving things without a dolly it was just horrible. So I get another call saying I can keep the truck 24 hours and just return it the next day since it was such a hassle. Ok so next day I fill the truck back up and return it only to be hit with another BILL !!!! Never again so now I went over my miles. Ok but how did I do that let's see I knew what I had to move based on that I rented the big truck that would fit all of my things but only to get a call and get a smaller truck , then was told the items I paid for were in the truck when , clearly they weren't, then go back to get the things I paid for only to be told they have nothing when clear they called back and said to come get it!!! Then only to make multiple trips without the proper equipment I needed and you charge my card and extra fee because I went over my miles when it was clearly their fault. I pray a Supervisor see this because I wouldn't recommend this store to a fly!!!! Moving is hard enough but this was just too much. But again Tish was awesome she tried

Évaluation :

5

Thanks got me together

Évaluation :

5

The storage area is always clean. The manager Dantonio is very helpful and nice.

Évaluation :

4

Everyone was very polite and respectful. I would recommend this location to everyone needing the services to move their personal property. Thanks for the help. Mr Oliver and family.

Évaluation :

5

U-Haul will always be my choice for moving storage. Excellent customer service.

Évaluation :

5

Customer service was excellent. Very nice and professional people working at this location.

Évaluation :

4

I was very relieved to find this facility open to lease me the storage space I need on New Years Day. The facility is very well managed, and the staff were very professional, courteous, and organized.

Évaluation :

1

Your attendant was not very nice nor accommodating.i have already reported her to customer.service.I have rented storage from you for several years,over 8 years,and I have never received the poor customer service that I received yesterday.

Évaluation :

4

Unsure, first time renting a U-Haul. I didn't have any real issues. The truck was slightly damaged upon inspection, and that was unsettling because I was worried I'd get charged for it. I didn't though, which is good. So a good clean up and beautification of your trucks would be appreciated.

Évaluation :

5

The employees should check fluids and tire pressure on all vehicles brought back. I had to put air in the tires on the vehicle I rented.

Évaluation :

5

After the young lady booked my reservation at this location, someone in the back told her that I needed to call the 800 number. After I complain that this didn't make sense, the young lady at the counter rebooked my reservation. I'm very appreciative for her assistance.

Évaluation :

5

Merci

Évaluation :

5

Great service 👏

Évaluation :

5

My one stop for U-Haul

Évaluation :

3

I was impressed with the service. Much better experience than some of my earlier rentals.

Évaluation :

2

Shady practices from Curtisha M employee. Wouldn't provide her name when asked. Clock was set 10 minutes ahead of time on my paperwork compared to what the actual time was when I picked up my truck. Truck already had a smashed in right rear-view mirror when picked up. There is no signage at all to figure out where the U-Haul pick-up is located. I had to ask around and figure out where to go by bystanders.

Évaluation :

5

There was a smell of marijuana in the van

Évaluation :

3

I did not ask for the insurance when setting the reservation. I declined it when asked at the store. However, you still charged me for it. I will not be recommending your company again.

Évaluation :

1

Charged for gas and I put more gas in the truck than was needed said I would get a refund from that and I still haven't gotten the refund from the truck totally unacceptable. I can't afford to have unnecessary money tied up and I'm in the process of moving

Évaluation :

2

Manager need to come out of his office and have a chat with customers complaining about their service instead of leaving it up to the agent. Also long wait to be attended to in a cramped area. Issues of overcharging for fuel and charging my credit card still not resolved. Dispute already filed with customer service.

Évaluation :

5

Thankful for my local U-Haul

Évaluation :

5

you all were great. hopefully i will not need storage help again soon. but ill be returning if i do

Évaluation :

1

On pickup, nobody was at the front desk. I had to go track someone down out in the storage yard. I believe the woman and a man out in the yard were out smoking marijuana. The woman who came back to the front desk was not helpful. She made me figure the trailer out myself and was completely uninvolved in hookup. She didn't guide me in inspecting the trailer or signing off for anything, I just guessed at what I needed to do. The trailer was dirty inside and had a running light out which caused a hazard as I drove it during dark hours. From standing at the desk to driving off, I had to figure everything out myself. All she did was hand me the rental papers. None of which I signed. I would not recommend renting a U-Haul trailer unless it is a last resort. Definitely not worth the price paid.

Évaluation :

1

No parking

Évaluation :

5

They went beyond the call of excellent customer service. They were very friendly and made sure we had everything.

Évaluation :

5

The security was great, the U haul team was awesome.and the storage unit was easy access

Évaluation :

1

When I arrive the young we encountered didn't even acknowledge us. She walked right pass us. Once inside the facility she took care of her needs before asking us if we needed help. Another customer asked for a gate card and she quickly replied no. The only reason I was at this located was due to the poor customer service I received at the previous location. I high doubt that I would use this company or location again.

Évaluation :

5

Staff was sufficiently trained to help me with my move

Évaluation :

5

I wish I could remember your front desk ladies name because she was amazing and extremely helpful. She really deserves all 5 stars all on her own. Thanks to her my experience was amazing!!

Évaluation :

5

Mr.Sears and team was great !!!!

Évaluation :

3

The only thing that bothered me was the fact that the price was going up yearly on units that were self-kept. No one was taking care of the units, other than the renters, They were just there. I understand the grounds being kept up and the maintenance of the business but charging for a storage unit that the business isn't maintaining but the renter is paying monthly on doesn't make sense in my opinion.

Évaluation :

5

I loved the staff.

Évaluation :

1

Poor customer service on Saturday. There was 2 ladies. One was extremely rude and the other was really nice. The nice lady checked me out. The rude one sat on the side and said" well she should've kept the one she had yesterday " referring to a prior reservation. I wish I would've gone somewhere else.

Évaluation :

5

The staff was very friendly and supportive to all my needs .. didn’t get names but they both was amazing 🤩

Évaluation :

5

Thanks and if needed I will be back.

Évaluation :

5

The manager was great person I like to appreciate the service

Évaluation :

5

Great staff, very busy but efficient, I would highly recomend.

Évaluation :

5

If ever I need storage space or any services UHAUL provides again, I will not hesitate to use your services. BEST people and service! I Thank You/Your Team !

Évaluation :

5

Great job They had a clean truck on short notice and provided storage after the move Warren

Évaluation :

2

I paid my storage fee on 3/22/2023 for the month and moved out on 4/3/2003 but didn't receive any reimbursement for the days left in the month. So now y'all can re-rent the unit and get paid double. That's not good customer service to me and as a result, I will not recommend UHaul to anyone.

Évaluation :

5

Staff was very nice and patient will use them again.

Évaluation :

5

The Manager and his staff were knowledgeable and helpful.

Évaluation :

5

Great staff and supervisors/managers. I used to be a manager at a storage named cubesmart. I know the daily to do lists, so I know how it is working for this type of company. Very good service, if someone doesn't know something, they'll call someone who does.

Évaluation :

4

Merci

Évaluation :

1

The staff at this location is very rude all but Jasmine. I Booked a storage off line after I received my free one I needed more room. The unit came with a free lock as stated online I was denied the lock at first after asking to speak with manager i over heard him say he was busy. After 15 mins they gave me the lock. After allowing them to. Check in my truck I received an email of my receipt saying I was charged for fuel so I went back the truck was still at the location had them double check the fuel and Jasmine confirms that I was correct and would let her manager know about the mistake. I still haven't heard from the manager nor have I been returned my 17$

Évaluation :

1

Poor customer service, staff not friendly. Would never go back to this location again.

Évaluation :

3

My name is Mary Dye. I received a text message regarding a UHaul. I did not rent a UHaul. I have no knowledge or use for a UHaul. I called the local number and was told I would not be charged since someone entered my phone number by mistake. Please check on this matter.

Évaluation :

5

Merci.

Évaluation :

5

No comments

Évaluation :

5

Great service. Friendly staff.

Évaluation :

5

Anthony provided excellent customer service.

Évaluation :

3

U haul is sending me the message about payment and I moved out of the unit on Stage and the one on Austin Peay.

Évaluation :

1

Was told by the desk clerk I had access until 12 midnight got there at about 1045-11 ish and could not get in spoke with the on site manager Mr.Seals and he was very rude and unhelpful after I explained to him I was given the incorrect time he should have allowed me to drop the things I had already paid someone to load it would have only took 10-15 minutes but insisted “he had something to do” after 11pm again very rude and unhelpful !

Évaluation :

4

Very helpful

Évaluation :

3

My only complaint was the storing of the large rental trucks along the aisles between the buildings. It made it difficult to load and unload vehicles and especially bring in moving trucks that I hired to vacate the unit.

Évaluation :

4

I signed a contract for the storage. You increased the payments in four months. I feel you tried to get every penny out of me you could. Enjoy your day.

Évaluation :

1

They are rude as cramp.This world today sucks I got behind from medical problems and tried to work out a payment plan and they wouldn't do it.I was in the hospital almost dead and my mother talked to them and they were like oh well can I come pay this. Now I've lost everything that belonged to my children since they were baby's. And my father just passed away and the things of his i had

Évaluation :

5

I thank everyone at U-Haul, they went beyond what I expected and most of all I appreciated no matter when I came in the office I was greeted as though they were glad I came; thanks again

Évaluation :

5

Dantonio was very kind and helpful. There was an issue with the first vehicle I was assigned and he quickly made it right. He also helped me when I needed storage. Thanks for making a difficult situation easier to manage.

Évaluation :

5

Thanks for the service, because of it we utilized it with multiple storages and will continue to use u-haul

Évaluation :

5

I always had a good experience when I would come. The staff always helpful.

Évaluation :

5

The manager was so helpful and easy to deal with. Thank you Tony!

Évaluation :

5

The staff at the 64 highway location in Memphis TN are awesome!! I would recommend them to anyone!!! Thanks for always taking the extra steps and making sure our needs are put first.

Évaluation :

2

I arrive to the office to get a storage unit that I had reserved online. It was only after the employee had process me gave me a unit number and everything that I find out they have no units available. I just feel like someone should have call me in advance to inform of this.

Évaluation :

4

S.O.

Évaluation :

1

Cancelled my reservation, then didn't have the one I reserved. Easy to offer first month free when you cancel the reservation and then state it is no longer available. We called the same day. Must have cancelled our reservation and given it to someone else..maybe they were paying for the first month? Had to go to a competitor instead of moving in at the U Haul facility.

Évaluation :

1

Cancelled my reservation, then didn't have the one I reserved. Easy to offer first month free when you cancel the reservation and then state it is no longer available. We called the same day. Must have cancelled our reservation and given it to someone else..maybe they were paying for the first month? Had to go to a competitor instead of moving in at the U Haul facility.

Évaluation :

5

Danton is was less than helpful when we moved out. He said he couldn't provide mile info about our Truck because we didn't book it through him and he couldn't help us with a Storage location at our destination because… some system mom bought jumbo reason. He definitely had a different demeanor from when we checked in a storage unit. UHAUL's first month free with a Truck Rental has really helped us and we are pleased overall with the service.

Évaluation :

5

Uhaul representative did a great job.

Évaluation :

5

Dontonio was very helpful and friendly.

Évaluation :

5

Staff is always fun and friendly

Évaluation :

5

Wow, the entire stay was on point. Employees, facility and most of all the cleanliness. Keep up the good work guys.

Évaluation :

5

I have used U-Haul throughout the years and I’ve always had a great experience when I drop this last one off this last time great great experience very very reliable just a great experience thank you

Évaluation :

5

Front office clerk on June 20 was not very friendly, but the manager this past week was very very helpful after a military move forced me to close down the unit remotely. Appreciate the assistance!

Évaluation :

5

I cannot compliment Dantonio and his staff enough to adequately express my great experience for the past 3 years. I feel like I left my family when I closed my unit and moved out. This location is amazing and I hope someone in higher management reaches out to Dantonio to let him know this was said about them. I will recommend this location to anyone and everyone.

Évaluation :

5

Storage facility is clean and easy access to unload my stuff into facility

Évaluation :

3

Unable to talk to staff. Wait time to long. Wait time over 30 minutes.

Évaluation :

5

Everything was very clean & the staff was extremely helpful and professional. This was a very convenient store location for my move. Great experience.

Évaluation :

5

The day 1st day the 2 people were extremely friendly & helpful, but the next day the young lady was a little rude.. maybe she was having a bad day

Évaluation :

2

Rude, staff not helpful

Évaluation :

5

Tony was extremely professional and knowledgable He helped me throughout the process.

Évaluation :

3

It is a good location, but kind of snug. And it is hard to get out once you are done because of all the Uhaul equipment in the aisles, and on one aisle there was a couple living there in their storage unit and were very rude when I was trying exit out.

Évaluation :

5

Very helpful employees

Évaluation :

3

We had already moved out of the facility and two weeks after we were out we got a message that we were still renting the storage unit. We had to go back to the facility and once again get the staff to close the account. Uhaul has a very poor records system and the communication system is far below par.

Évaluation :

5

The Bartlett Operator was great! SHE SAVED U-HAUL REPUTATION! AFTER SUCH A NIGHT MARE EXPERIENCE WITH YOUR RESERVATION SYSTEM AND COSTUMER CARE AGENTS, THE BARTLETT LADY , MAY GOD HELP HER, SAVED U-HAUL REPUTATION! The equipment I rented from you was great, well designed but your STORAGE RESERVATION SYSTEM AND COSTUMER CARE AGENTS ..... SUCK ! Excuse my language!!

Évaluation :

5

Good place to store your stuff

Évaluation :

5

The staff here were very helpful in every way. Thanks to all. william bynum

Évaluation :

4

The employee was very helpful, courtious and seemed to actually care about me as an individual. The units behind the office entry and exit are not easy to load or unload when others are entering or exiting. There are trucks and trailers parked along the buildings making one have to move anytime someone needs to get passed.

Évaluation :

5

Dantonio is always going above and beyond for customers expectation.

Évaluation :

5

Great hard working staff! Never had a problem would highly recommend.

Évaluation :

2

My storage had a leak in it and damaged my mattresses also when I made my reservation for my uhaul I reserved a storage unit when I got there they said they didn’t have my reservation and the only unit available was way bigger than what I needed but only one available so of course couldn’t keep my stuff on the uhaul I was forced to rent the bigger unit paying more money and in return getting my beds damaged

Évaluation :

5

Excellent

Évaluation :

5

Excellent

Évaluation :

3

Only problem we had is where the email was sent to remind of monthly bill, never could get it right after we told them time and time again.

Évaluation :

5

I've rented here before and service was excellent, so I came back...same great service was extended!!

Évaluation :

4

Facility clean and organized

Évaluation :

5

The manager there is top notch and I never had any issues overall a great place

Évaluation :

4

This used to be a 24 hours accessible facility. It was very convenient but I understand that the need to limit late night hours.

Évaluation :

5

Used this facility for over 8 years and never had any issues - stored furniture, clothingand many other items.

Évaluation :

5

Great service !

Évaluation :

2

The staff was rude and had attitudes whenever I came in to inquire about something. Also they seemed to not know their job that well because everything needed to get streamlined to the manager even on easy operations. The manager was never available nor did he follow up after being left several messages.

Évaluation :

3

Very few pleasant service at the storage location on stage road. We had to rent a truck from another location. Truck rental was the worst experience at the location on Summer Ave Memphis we've - We were ask for a third person phone number NOT associated with the truck rental-that person unknown to us had a balance due..Your corporate office approved the rental.The Summers location did not. We went to Penske with our money, excellent service. Penske only needed my husband and I info and credit card not our random friends phone number. Absolutely the worst service on Summer Ave,Memphis

Évaluation :

2

No comment

Évaluation :

1

I would like to state the truth and the whole truth. Upon arriving, my wife met Dantonio, the manager of the facility, who was EXTREMELY HELPFUL! His service was quite pleasant and beyond exceptional. He went above and beyond to take care of my wife's concern's regarding hours which would accommodate our move, etc. -Just overall a great guy. Therefore, Dantonio should be exempt from this rating. The grounds were clean but the facility itself is really very old and honestly, out of 43 times of having to move, relocate, store items due to being a commander in the military, we have never seen an older facility. The positive side is, however, we have never visited a storage facility that had a unit so large. Maybe the unit size is normal but it surely works well for our needs. Now, I will proceed in telling you what our issues have been. Upon returning the truck, my wife received a telephone call from a young lady at the facility who, upon my wife answering, jumped down her throat (verbally), and alleged that we had smoked in the rental truck. My wife tried and tried to explain to the employee that she doesn't smoke, nor do I. Even more, my wive's father, who drove the truck, has medical conditions that would never allow smoke. We aren't sure if the cigarette butts were from the previous driver and city, but we are certain that neither of the three of us left cigarette butts in the vehicle. We cleaned the truck and refueled the truck. We were also under the mileage allowed to us, by approximately 45 miles. The employee informed my wife that she had been attempting to run our card (before speaking with us and ever allowing us an opportunity to hear her concerns or express our rebuttal). Luckily for us, Bank of America was quick to identify the duplicate attempts and block all charges. The employee stated that we had gone over our miles, but upon calling customer service, the agent clearly stated on U-Hauls recorded line that we were under our miles allowed, as I had informed the employee at the location. The employee also falsified information on our account that we had not refueled the truck. We hold fuels cards with two different well known gas stations and their both active with available credit. We fueled the truck up and returned the vehicle. Here's the thing: While the truck was being returned, the "same employee" never mentioned we were below the fuel. She walked around the truck with our person. She never found cigarette butts while in our presence, so honestly, I feel as if we are being manipulated. This isn't how you treat your customers, especially ones who have always used your services and who have..., might I add, never had problems with any other U-Hual location in the past. It surely isn't how you treat an active duty military family who has been pulled here and there, around the world, to fight for the good people of this country. My wife called customer service but still, we are receiving text messages that we have an outstanding balance at the location. We turned the truck in early and after we heard from the location, we called both the location and customer service and requested to go back to the location and clean these alleged butts. However, we never received a call back. A few days later, we received notification, via email, that we now have an outstanding balance at the location. This incident might end decades of us renting with U-Haul. We will consider Budget during our next move. Employees sometimes fail to realize the financial risk in which they sometimes subject their company or brand to. Thank you for your time.

Évaluation :

5

Have used this location twice before.... Absolutely Amazing!!!! Excellent Customer Service!!!!!

Évaluation :

5

Great service and facility with thanks, Ladies. Note this address can play havoc with some GPS systems that need Bartlett (vs Memphis) to find.

Évaluation :

3

Staff is not very knowledgeable of services provided. Staff was rude and disengaged.

Évaluation :

5

It seems there was a corporate wide system failure that delayed getting my storage unit and returning my trailer. The staff was very helpful and provided temporary storage for the trailer until computer systems came back on line and they were able to properly process application for storage unit. Excellent manager and staff.

Évaluation :

5

Thanks

Évaluation :

5

The ladies were very busy when I got there. They handled everything very professional and got everyone what they needed.

Évaluation :

5

Morning staff was very accommodating in a stressful moving situation.

Évaluation :

4

Staff was flexible with time schedule when returning the equipment

Évaluation :

5

Very friendly and helpful.

Évaluation :

5

Excellent customer service. Unit was clean upon move in and I never saw signs of critters or insects.

Évaluation :

5

DANTONIO SEALS Provided great service.

Évaluation :

1

Gate doesn't work. Very disrespectful and lazy girl working counter. Send me to locked unit. Came out there with wrong key. Gave me another unit and didn't change paperwork and email.

Évaluation :

4

Great service!!! No problems with reservation.

Évaluation :

5

Not one problem the four years I rented the storage .

Évaluation :

3

Staff was fine. But did not have what I needed.

Évaluation :

5

They met all our needs. And were very professional.

Évaluation :

4

Easy access and great price.

Évaluation :

5

I'm very Blessed too have my belongings at your facilities. Merci 

Évaluation :

5

Toni took care of me during a stressful moment when moving from one home to another. Storage was available when I needed it last minute. Having truck & storage in one made it very convenient.

Évaluation :

5

Very Friendly and professional environment

Évaluation :

5

Guy behind the counter was nice and helpful.

Évaluation :

5

Great company

Évaluation :

5

Pretty good service, had a unit ready within minutes and was quick with paperwork! It's a busy location, but the security looks to be good.

Évaluation :

5

Great service

Évaluation :

5

Wonderful service best yet hands down.

Évaluation :

3

Temp control unit was clean. 2 outside units were filthy, trash & oil on floors, always blocked by uhaul trucks, crushed side made it hard to open the door and secure it.

Évaluation :

3

Unit G003 leaks

Évaluation :

4

went inside to et the clerk at desk know I was emptying the storage unit she was to involved in her cell phone, then she talked down to me like I was not suppose to interrupt her .

Évaluation :

5

No complaints

Évaluation :

5

friendly, helpful staff. secure location

Évaluation :

5

The staff was always helpful, and access to the storage convenient.

Évaluation :

3

I was really hoping for a first months free specially since it is our 2nd unit.

Évaluation :

5

Staff was always polite and informative.

Évaluation :

5

Close convenient great price and service

Évaluation :

5

Très sympathiques et professionnels.

Évaluation :

5

Uhaul was very helpful in my time of need

Évaluation :

5

Great Experience!!!

Évaluation :

5

With 24 hour access I was able to return my equipment even when jobs ran late. After four years of being a customer there was only one mistake I encountered and they corrected it quickly.

Évaluation :

5

Very satisifed

Évaluation :

5

Excellent customer service!!!

Évaluation :

5

Gentleman was very helpful and courteous.

Évaluation :

5

Goood place to do business

Évaluation :

2

After u-haul took over it was often difficult to contact local unit. Prices climbed and new fees were levied for access and special locks etc. Access difficult w/trailers parked everywhere.

Évaluation :

5

The staff here was very professional! The facility was clean and secure. I would definitely recommend and store here again!

Évaluation :

5

No complaints.

Évaluation :

5

Great place!

Évaluation :

5

Thanks rented for over 8 months and had no problems. Denise Olson

Évaluation :

4

Great access for storage and truck rental. Security cameras in place to help monitor activity at storage units.

Évaluation :

3

It's nearly impossible to get anyone to answer the phone here. Good luck getting them to call you back either, if you leave a message

Évaluation :

2

always broken things in the drive way. never enough room. uhaul rentals always parked in drive way. expensive because of add ons that i was told had to happen when renting. slow service untrained

Évaluation :

5

Dantonio is professional, and a great guy. He will take care of you. If I need anything U Haul, he's the one I'm going to see. Even if it's out of my way... Courteous, friendly, and professional!