Customer Reviews for U-Haul Moving & Storage of Bristol Plaza

2 056 évaluations

2683 Durham Rd   Bristol, PA 19007

(215) 874-8250

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(215) 874-8250

2683 Durham Rd
Bristol, PA 19007

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary long  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Wright 
Évaluation :
5

Everyone very helpful

Jim Furey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen Maloney-Kahlert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cordon Salguero 
Évaluation :
5

The Manager was there for our checkin! An excellent experience and super clean facility.

ANTHONY RUDOLF 
Évaluation :
5

I had a very bad experience 20 years ago but you changed for the better. Thank you. I had 2 separate trailer rentals last week. I found your staff excellent in 5 completely different locations (3 in PA, 1 DC, 1 MI). Keep up the good work.

Kevin Luer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Krick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Bracey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Serghei Sosedov 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maricela Rodriguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wetonah Carter  |  Expérience générale 
Évaluation :
5

From the day I moved in up until the day in which I moved out staff was friendly, helpful and very knowledgeable. They made me feel like my things were in safe hands and indeed they were. I didn't run across any issues. I was able to access my unit at my leisure as well as utilize carts. The facility was exceptionally clean including any walk ways, entryways, parking lots or service areas. One of the things I really enjoyed was having an alarm on my unit. This is a phenomenal storage company in the area!

Diamond Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYAN DONLEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD FRENOCK 
Évaluation :
5

It can’t get any better!!!

GEORGE HUMES 
Évaluation :
5

Always amazing customer service! Alexis & Katie are top notch reps. Give them a raise !!!!!

Hector Rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM BRADISH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Jenkins  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammad Chowdhury 
Évaluation :
5

I was very very thankful they gave me a deal to get my stuff out instead of lose it all. I'm a single mom and we lived in a hotel awhile , finally got a home and money has just been right and we are very thankful we didn't lose everything. They made it easy and no stress. Thank you!! Kate was very nice and helpful!

YVONNE WILSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAYLEEN COLON LEBRON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Talarchek 
Évaluation :
5

Well Alexa who waited on me was so nice to deal with she definitely an asset to uhaul.and I’m planning another move very soon and I will definitely be seeing her for my moving needs thanks again Alexa your the best.

MARIO CAROTENUTO 
Évaluation :
5

There was a very helpful and friendly gentleman who helped me out in returning the truck. Was freezing cold and we got it done efficiently! Enjoyed the truck rental experience with Uhaul.

Sakhil Nepal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Jupin  |  Expérience générale 
Évaluation :
5

This location is excellent! Devon was super helpful and kind, along with all of the other staff at this location. Well run and will definitely keep returning for my moving needs

Diana Lee 
Évaluation :
4

Would be nice if you probated if you are down sizing. I still had 20 days left, but I wanted to switch over when I had help.

Nancy Wilder  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Frank 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul Oesterle 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jennifer Zuk  |  Expérience générale 
Évaluation :
5

Best U-haul experience. Recommended this location to everyone that was involved in my move. Owner and staff 5 stars.

George Corsack 
Évaluation :
4

Could not access location on the app to do return. Had to go inside. No big deal

Doug bunker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ATTRELL JOHNSON  |  Expérience générale 
Évaluation :
5

Super fast rental process

Christopher Andrews 
Évaluation :
3

Had I mouse in my unit! Had to move out

Laura Merritt  |  Expérience générale 
Évaluation :
5

Rien

Michael DeVincent 
Évaluation :
5

I went to the wrong location and they were so helpful. I was able to get what I needed and they made sure my original reservation was cancelled at the other location. So very helpful.

Amy Sommerfeld 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william garber 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica Lynn McGee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Slawomir Baczewski 
Évaluation :
1

Would like to be contacted in regards to my visit. Was absolutely horrendous and would like to file a complaint against store manager for severely unprofessional conduct.

Justine Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE MASSANET 
Évaluation :
5

Pick up went quick and smooth. Drop off was a breeze and I was charged less than I expected it to be.

bob smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN KIEFFER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter Haggenbottom 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG NELSON 
Évaluation :
5

The whole team was so helpful and gave top service when dealing with me. I greatly recommend this location.

KEISHA REEDER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gersi Mollaj 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Wooley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS JOYCE 
Évaluation :
5

Over all I am very happy with U-haul's service. Excellent customer service from my dealings with everyone transporting my personal belongs from California to Pennsylvania. Continued excellent service at Bristol Pennsylvania, especially Lucy & all the other associates. My only one disappointment is with one of the U-boxes -it is very old wood & latches bent! It's in desperate need of repair or retirement.

Teresa Moreno 
Évaluation :
5

With regards to this location: Kathy was awesome with regards to customer service! Did everything in timing fashion.

Angelo Suarez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Romano 
Évaluation :
5

Your team was top-notch

Adam Mastracchio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Pisco 
Évaluation :
5

I will be back.

Darlington Kirklin  |  Expérience générale 
Évaluation :
5

Everything was great

George Palovcak 
Évaluation :
5

I would say one complaint about the truck is that the steering wheel had a lot of "play" in it. It might need to be checked. Other than that, the store staff was excellent!

BARBARA STAKES 
Évaluation :
5

My experience at this U haul has been exceptional, I have been to a few u haul place's to rent trucks, vans, pick -up etc the service wasn't customer friendly. From the first day I walked into the one on Durham Rd I never looked back Kady was welcoming it doesn't take a lot from you to be nice to people, Ms Lucy, Alexis, Mark, Michelle, Jake yes I know their names because I rent every weekend. They go above and beyond to make sure my needs are met, I am very happy with kady's management skills and I will continue to rent from her and will also refer friends and family.

Darlington Kirklin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM BRADISH  |  Premières impressions 
Évaluation :
3

I thought that $1,59 a mile was very expensive. Especially when it's advertised on the truck that mileage is $.80 a mile.

James Duffy 
Évaluation :
5

Best customer service I’ve experienced in a very long time!!

Sarah Hughes 
Évaluation :
5

Great experience! The woman who runs the place is awesome!

Kimberly Gorman 
Évaluation :
5

My Uboxes were supposed to be picked up in Pittsburgh, PA and delivered to New Jersey, however, they were delivered to Bristol, PA. I understand that may have been the closest location, but I was told that once I get my new address, call and my uBoxes will be delivered to my NJ address. When I called to request delivery of my uBoxes to my new address, I was told they do not ship to my location which was only 16 minutes from where the uBoxes were being stored. I was also told to either hire a moving company or rent and truck and come and get my items myself, which is what I did. As a 62 year old widowed woman, this was not an easy task. I had already spent well over $1200 for this service and spending more money to hire a moving company and movers was not in my budget. I eventually spoke with the manager, Katie, and she said my uBoxes could have been delivered to my address and the person I spoke with initially probably did not know how to handle the issue. She offered to arrange shipment at a later date, but I had already scheduled a truck and someone to help me retrieve my items so I declined her offer. I appreciate Katie's efforts to resolve my issue. I also appreciate her apologies for the miscommunication. The staff I worked with at the Bristol location were friendly, extremely helpful and apologetic for the situation, but the person I initially spoke with about delivery of my uBoxes needs more training.

Monique Berkley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG NELSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Senick 
Évaluation :
5

Excellent customer service skills, going above and beyond to make sure my needs are met, it takes great leadership and management to achieve all that I see it in kady, she is absolutely exceptional and one of kind. I also want to include Ms Lucy, Alexis, Jake mark AMD Devon they are all nice people and they all have excellent customer service and care.

Darlington Kirklin 
Évaluation :
5

Keep up the good work. I rented for this location twice an never have I had a problem

Derrick Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca Williams  |  Expérience générale 
Évaluation :
5

Alicia is so pretty and professional!

Stephen Slaughter  |  Premières impressions 
Évaluation :
4

Staff was friendly, seemed to be overwhelming at time's I was there and it was busy! They definitely have a lot of different things to do at one time! But they get it done.

Shaun Coffey 
Évaluation :
5

Katie was extremely helpful. My furst interaction was to get quotes for a U•Haul or trailer to rent. The 2nd time to have a receiver installed on a car. I needed to cancel that and had no problem getting a refund. Thank you Katie. I will return if another need arises.

dymirrah robinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN DUTTON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA FIGUEROA TORRES 
Évaluation :
4

The computer was a bit slow in processing during pick up, but checkout was excellent and quicker. Overall, it was a good experience.

Edwin Rodriguez 
Évaluation :
5

Great customer service from reserving to being met on return. Cant wait to rent a trailer again!

RUSSELL MCGILLICUDDY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERI SPECTOR 
Évaluation :
5

Very clean excellent staff

Vladimir Mathieu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick Kelly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS MARTEL  |  Expérience générale 
Évaluation :
5

Had a good experience with all that I dealt with checking out and back in again.

JIM NOTARFRANCESCO 
Évaluation :
5

Very helpful &

GEORGE HUMES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Fuhrmeister  |  Premières impressions 
Évaluation :
5

Manager was friendly and prompt

Michael Devlin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marie heinemann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelina Musina  |  Online Move In 
Évaluation :
5

The U haul on Durham Rd in bristol is the best, The manager is one of the kindest respectful person I know and most importantly shows appreciation to her customers that is why I like going there to rent my vans and trucks for my business, Employees welcome you with a smile they go above and beyond to make sure you needs are met. I will forever be grateful to them. Keep up the great Job that you're doing.

Darlington Kirklin 
Évaluation :
2

Had to settle for larger truck..they over booked

CHRISTINE CAMERON 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Farid Torkashvand 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana Brockett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Jenkins 
Évaluation :
5

In & out with a rental within 5 minutes.

SALIK PLUMMER 
Évaluation :
4

Tires not all inflated properly should be checked before customer takes vehicle

Joe Chesney 
Évaluation :
5

Nothing. It was perfect

Paula Parrott 
Évaluation :
5

Awesome

Mary Rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Jenkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stanley Brzyski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Gray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james chester 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Parrott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Boyd 
Évaluation :
5

I LOVE that IS A BATHROOM! Not just a bathroom, but a bathroom you need to enter your code into AND that is immaculately clean, smells good, has everything in stock! Ive used a few other self storage places and NONE of them were as nice as Uhaul is!

Candice Ambers  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DROUINAUD STHUBERT 
Évaluation :
5

The best u haul in lower bucks, thanks to kady and her staff everyone there goes above and beyond.

Darlington Kirklin 
Évaluation :
5

The staff was amazing. They were very customer friendly, helpful, and well trained. I highly recommend this location and the staff here.

MICHAEL OROZCO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

APRIL VERSACE 
Évaluation :
5

Very over priced they should have that stuff upfront spoken

Robin frank 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael klein 
Évaluation :
5

I enjoy tne service u guyes really make my moving easyer think some must for ur sercive

Amie Dorley 
Évaluation :
5

I greatly appreciate how, whenever I faced an issue with my storage unit, their staff was always very helpful and friendly... not to mention, very resourceful and resourceful. Especially, Jake... not from State Farm. 

Raul Carrasquillo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Behrooz Salimnejad 
Évaluation :
5

Great service

Oleksandr Didenko 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie Rodriguez  |  Expérience générale 
Évaluation :
5

Nothing to my opinion

marchada coleman 
Évaluation :
5

Facility kept in excellent condition!! Staff great!!

ruth mitchel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Suarez 
Évaluation :
5

I ordered the 6 x 12 trailer with the ramp. Unfortunately, the way that the trailer is constructed you can't utilize the full 6 feet because the wings of the trailer go in approximately 10 inches on each side, so if you have anything wider than approximate 4 1/2 feet, you cannot put it on the trailer! Very frustrating and a waste of the rental as I could not use the trailer for what I needed!

Edward Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Sales  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lawrence Smallacombe  |  Expérience générale 
Évaluation :
5

They did great

obediah massaquoi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan mellodge 
Évaluation :
5

I love renting from the bristol U haul, I just want to say thank you to kady the manager she is such a nice person, Ms Lucy for your kindness, Jessie for always keeping the storage and surroundings so clean, Jake always going above and beyond and Michele good customers service.

Darlington Kirklin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aubrey Moore-Williams  |  Expérience générale 
Évaluation :
5

Everything went smooth! I booked online and was in and out within 5 minutes.

Lisa Fortna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Goldstein 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATONDA SHEARD  |  Expérience générale 
Évaluation :
5

Employees are top notch here.

Jennifer Sywulak  |  Expérience générale 
Évaluation :
5

The best facility I've ever seen, even my friends we're impressed

Hector Nieveswelsh  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lesley Ziegler  |  Expérience générale 
Évaluation :
5

The U-Haul Moving & Storage of Bristol Plaza staff were totally awesome. Took care of all my needs. Thank you Bristol Plaza for making my move a successful endeavor.

Randy Bouzek  |  Expérience générale 
Évaluation :
5

Katie & the staff were great to work with. Lucy also was exceptional! Even the bathrooms were really clean!!! An all female team that goes above and beyond. Thanks to all. Gerri C.

GERRI CLEMENS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle Puccio  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Busch  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATONDA SHEARD  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Boutchyard  |  Expérience générale 
Évaluation :
5

Easy to start, use, and move-out. Would recommend.

Jennifer Tullai  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Preston Kemp  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Preston Kemp  |  Expérience générale 
Évaluation :
5

I. Would definitely recommend this place to anyone needing storage

Debbie Domingo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aimee Lipa  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory White  |  Expérience générale 
Évaluation :
5

The staff there are very professional, friendly, knowledgeable people oriented. They all have impeccable customer service skills.

Michelle Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Busch  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Lenahan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Spickler  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Hibbs  |  Expérience générale 
Évaluation :
5

The staff at the u haul in bristol are exceptional,always willing and able to help regardless of your need, the general manager is kind Ms lucy is one of a kind, Jessie is always doing one project or another she works her tail off, the storage facility is always clean they need bonuses raises. Let me know forget asia and Michelle kudos to all keep up the good work.

Darlington Kirklin  |  Premières impressions 
Évaluation :
5

Outstanding management and very helpful, friendly staff!

Janet Prajzner  |  Expérience générale 
Évaluation :
5

Alexis went beyond her duties to make sure my unit was handled properly and I appreciate all her help. Keisha

KEISHA REEDER  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle Wright  |  Premières impressions 
Évaluation :
5

Rented a unit here for about a year .Staff was always friendly and the building was always clean and well lit .The move out process was super easy ! If i ever need to rent storage again this would be my first choice !

Lonnie Jenkins  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent Harris  |  Premières impressions 
Évaluation :
4

Your staff wasso helpful and kind! the unit was very clean and well maintained.

Stephanie Fusco  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadine Morton  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM Boyle  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne Golub  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Dorbor  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Romberger  |  Premières impressions 
Évaluation :
5

Thanks to Ms Lucy Ms Kadie, Ms Jessie , u haul in Bristol is the best.

Darlington Kirklin  |  Expérience générale 
Évaluation :
1

The customer service takes advantage of their customer and didn’t give them the right information or service they needed.

CLEOPATRA SANGO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES BURNS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie Domingo  |  Premières impressions 
Évaluation :
5

Beautiful people beautiful place very respectful employees

Farooq Arain  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Clark  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph DiBlassio  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anita rani  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie Branske  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donavon Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Zuckowich  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHAUNA LOVE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vincent Larrosa  |  Expérience générale 
Évaluation :
3

When i tried to switch ownership because i moved out of state, no one was able to assist me. I've called the customer service line and they sent me to the call the store. When i called the store they sent me back to customer service. I even emailed the store manager and never got a response. Very unprofessional and you need to find a better way to assist with the change of ownership for people that have moved out of state.

NINA LEE  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Heather Ramirez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca Williams  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Conor Quarry  |  Premières impressions 
Évaluation :
5

We lost our place. Had to move out of state. We sorry we couldn't keep up with the rent. We lost so much being homeless for 6 months. I couldn't get my stuff and they made every attempt to allow us to get it. They are the greatest people there. They watch me struggle with it and helped as much as they could. Right to the very end. Thank to the most wonderful staff there. If I could come get my stuff I would. But I can't sadly. I know if I did they give me time to get it.

amanda Lynam  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Yauger  |  Premières impressions 
Évaluation :
5

Very very clean facility and employees always helpful !

Natalie ODonnell  |  Expérience générale 
Évaluation :
5

Katty is very understanding polite and respectful, she always looking to help as much as she can.

Jerry Nelson Vilgrain  |  Expérience générale 
Évaluation :
5

Lucy was excellent ! And very helpful.

SARYS PEREZ SANCHEZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra Wilson  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN MYER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Martin  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenda Montanez  |  Online Move In 
Évaluation :
4

The day I was moving out the large door was locked before 7:00pm, even though I told the guy I was moving out, so I had to take everything out by the side door. He told me to call at 7am the next day I was on hold for an hour and still got general customer service. I was told the wait time was 15 minutes.

Sonya Robinson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina Townsend  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tim szerlik  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN VLADIMR  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Baciya Osborne  |  Expérience générale 
Évaluation :
5

Awesome

FRANCIS THOMAS  |  Expérience générale 
Évaluation :
5

I always had a great experience at this location. The staff should be recognized for their professionalism and their quick attention to any concerns I had. The Manager Kate and Assistant Manager Lucy are the best! No matter what concerns or issues I've ever had they were quick to handle them. You have a great team at that location and they should be recognized for their "above and beyond" work ethics. Especially during these trying times when people are struggling across the board. I would for sure recommend this location. Sincerely, Dawn

Dawn Trappasse  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Counseller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARSHA Mclean  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frederick Waldbeiser  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin cooper  |  Premières impressions 
Évaluation :
3

There was mice droppings everywhere

LATONDA SHEARD  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rachana patel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Shupe  |  Expérience générale 
Évaluation :
5

Jake & Lucy were Awesome. Facility was clean.

Sonya Morris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Correa  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rod Boyle  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Contreras  |  Expérience générale 
Évaluation :
4

Since I am of the older generation, it would have been helpful to receive more detailed instruction on: 1) when swiping entry card use sliding door to enter since the physical door remains locked ( i didn't see the sliding door open 2)loading dollies are hard to find and not by the entry area 3)you should also swipe your card as you leave which ?? Locks out your unit. OVERALL it was great and staff very helpful…..

Kathleen Gekowski  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward Geehring  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Diane Harker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Brown  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie Keyser  |  Expérience générale 
Évaluation :
3

I was told the manager would call me regarding the charge on the bill and I never heard back. I am still waiting

Lois Lupperger  |  Expérience générale 
Évaluation :
5

Very helpful and polite as soon as I walked into the facility. There was a new younger man working, his name was Erick. Good worker. Wants to learn, not scared to get his hands dirty... manager was down to earth, seemed like she knew what she was talking about. So far, so good!!

robert kane  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA BROWN  |  Premières impressions 
Évaluation :
5

The staff over the phone and in person were extremely nice and helpful.

Luba Haynes  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kisha Thompson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles broomell  |  Premières impressions 
Évaluation :
5

Each representative that I have had the pleasure of meeting, whether in person or by phone we're courteous and helpful.

Patricia Taylor  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jawana Scott  |  Premières impressions 
Évaluation :
5

Always friendly and helpful staff who handled any questions or issues quickly. I would highly recommend this facility a d would not hesitate to use them again. Only issue is not having enough carts to use.

Judith Haney  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT LAIRD  |  Premières impressions 
Évaluation :
4

Okay so far

Billy Nesmith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa Jacobs  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas Crescenzo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Walton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Hoyer  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ajiha Payton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELE SYMES  |  Premières impressions 
Évaluation :
3

I would like to have been told everything up front. When went to checkout was told couldn't check out till I went back and took pictures of the empty unit, nobody stated that to me when I did the initial setup. It was just an inconvenience to have to drive back and forth to take pictures of the unit then have to drive all the way back to finally be able to checkout.

Alyha Kitchens  |  Expérience générale 
Évaluation :
5

After 3 years been very happy with uhaul

William Lavenberg  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmanuel Herron  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joanne Vitali  |  Expérience générale 
Évaluation :
5

You have a very professional professional and courteous staff staff I was very happy with them keep up the good job

Melinda Williams  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

carla figueroa  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Mallon  |  Expérience générale 
Évaluation :
5

Had my things there for over a year, I never had any problems! My mom left my units unlocked on an accident and housekeeping saw and reported it right away so I was able to properly lock my unit. Definitely would use again!!!!

JAMIE LABAR  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM NIEVES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey Cordero  |  Expérience générale 
Évaluation :
4

It seems that people are living in some of the storage units. That was a little disconcerting, however I understand that folks need shelter.

Kevin Birtwell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Cabrera  |  Expérience générale 
Évaluation :
2

The staff was friendly, the storage facility was bright and clean but we did not feel safe at all moving in. There were several suspicious looking men hanging around the storage building who obviously did not belong there. YOU REALLY NEED TO HIRE ARMED SECURITY GAURDS. The police responded to your staff's call and asked them to leave but when we dropped off the truck, there were more people sleeping(?) in cars in the back area and homeless people wandering thoughout the lot. This is not a safe place and we will be moving our stuff ad soon as we possibly can.

Amandalyn Mosby  |  Premières impressions 
Évaluation :
5

All the employees, management was excellent and always helpful and caring.. I can't say enough to complement!! Thank you!!

Joel Rachlin  |  Expérience générale 
Évaluation :
5

Katie and her team are outstanding. They are responsive, engaging and overall a pleasure to work with. Thanks to the whole team at Bristol.

Jay Turchin  |  Expérience générale 
Évaluation :
4

A very good experience

Melinda Williams  |  Premières impressions 
Évaluation :
3

Il m à fait savoir quelque chose qui m à fais fâché et je n étais pas content

YAO SERGE TEKI EHOUSSOU  |  Premières impressions 
Évaluation :
2

There are drugs being sold on it of the back of the facility and people living in the storage bins. As I clean out my unit there were people strun threw out some sleeping some doing drugs even someone having sex right in the storage bin next to mine..

Gina Casmirri  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis McTamney  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Paige Brown  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio Davila  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAVIER NIEVES  |  Expérience générale 
Évaluation :
4

Na

Larry Pierce  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Marsden  |  Expérience générale 
Évaluation :
5

Todo muy bien

Antonio Davila  |  Premières impressions 
Évaluation :
5

Nice place.

thomas mcArdle  |  Expérience générale 
Évaluation :
5

Never had a problem staff was very polite and helpful at all times i hope I never need a storage but if I do I will surely store at this site thank you

Sandy Wilson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Eyre  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES POLOTTI  |  Premières impressions 
Évaluation :
5

This was my first time renting a storage unit. I reserved my unit online, and the online tools were very helpful for determining the correct size for me. When I went in person to the office, the staff was friendly and very helpful. I was very impressed at how clean and well-lit the storage buildings are. My unit was spotless. The security of the property is excellent. I feel very safe there. I am very happy I chose U-Haul for my storage unit

Sarah Mastrull  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET KWARCIAK  |  Expérience générale 
Évaluation :
5

The storage area was very clean and well lite. The bathroom spotless. The loading area provided easy access for loading and unloading. U-haul even provides platform trucks to transport items back and forth. Thank you U-haul.

GLENN ANDERSON  |  Expérience générale 
Évaluation :
5

Very clean, well maintained and secure storage location. Fantastic facility.

Antony O Nyambok  |  Premières impressions 
Évaluation :
5

Jake was great and so helpful 100 % would recommend this facility

Stephanie finnell  |  Premières impressions 
Évaluation :
5

Staff is friendly and helpful. I have had storage units with other companies. Uhaul made my experience as easy as possible. The climate control is amazing , along with all the carts available to use. The available bathroom was a plus. I really liked and appreciated the re-use section. Over all an excellent experience. If I ever need another storage unit I will go to Uhaul.

Ronette Gropper  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marie Kizer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daryl brewton  |  Expérience générale 
Évaluation :
5

It doesn't matter if I called or stopped in everyone was polite, helpful & professional no matter what the time was. Customer service has always been on point & I've always felt my needs were as important to them as it was too me. There is one associate whose name I remember bc he helped me at least 3 diff times & his customer service has made me want to only go through that store for truck & or storage rental. Thanks

TAMMIE CLAWGES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Conners  |  Premières impressions 
Évaluation :
5

Clean and secure, well maintained facility. I would highly recommend your storage facility to everyone.

TOM DAVIS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Torres  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Walton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel Rosado  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ruth mitchel  |  Premières impressions 
Évaluation :
5

To start, I had a very poor experience starting with the S. 20th street Uhaul location in South Philadelphia about 2weeks ago. Customer service is very difficult to get through. On hold very lengthy times until I got a prompt to leave my # for a call back which was very helpful. I called Saturday early evening. I spoke with a customer service representative to extend my rental truck another evening. When I was talking to the representative, she was having a conversation with someone in her background. Obviously, she was working at home. She never updated the records to change the rental to the Bristol Durham Rd location or to extend the rental another day? Never taken care of.. Very sad customer service!! Mark at the Bristol Durham Rd. Was very exceptional and caring regarding my rental needs on Friday evening, I was in a last minute dismay.. When returning the recently truck to the Bristol Durham location, I was able to meet Mark in person. I wished to personally thank him for his professionalism and helping me.. Amazing works there. I would hope someone from corporate to contact me regarding my concerns and discomfort regarding the other situations. That was not exceptable.. Thank you.. Joel M. Rachlin 267-726-9838

Joel Rachlin  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GLENN ANDERSON  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL SVIESA  |  Expérience générale 
Évaluation :
5

The staff made my experience so easy.

Audrey Cordero  |  Premières impressions 
Évaluation :
3

The gentleman that helped me seamed aggravated and mad I was there and when asked any questions he was very short and had an attitude when answering about any larger units outside

Sean Thompson  |  Premières impressions 
Évaluation :
5

Could use a few more carts to move the furniture inside but overall Excellent! Ken

Kenneth Anderson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

delores averona  |  Premières impressions 
Évaluation :
2

I had reserved 2 furniture dollies. They had none. I had also reserved a 15 ft truck. They called me the day before my reservation to inform me that they might not have a 15 ft truck available, and asked me if I would take a 10 ft truck instead. I told them no, because I needed a 15 ft truck. Thankfully they had a 15 ft available when I went to pick it up. Otherwise I would not have been able to move all my mom's stuff who had just passed away from Covid. The 15 ft truck was packed to the door. That really upset me. They indicated in a text that I had made a "Last minute reservation," which was untrue. I had made my reservation a week before. While I was at the same location later that evening putting my mother's stuff in the storage bin I had also rented from them, I stepped on a long yellow metal horizontal pole they had that is intended to keep the dollies from going into the parking lot. It had been raining and it was wet. I stepped on it not thinking about it with items in my hands, and fell face first onto the concrete a step below. It shook me up. I couldn't get up for a few minutes. It hurt really bad. I bled from my face. I now have a black eye with scrapes all over my face. I also have two severely bruised knees that also bled. The yellow metal beam should have rough grips on them. They should not be so slippery. There was also orange cones blocking off part of the entrance to the storage bins with tape on them blocking part of the entrance, which was why I took the route I did, and ended up falling and really severely injured. I did not go to the hospital however because I was on a time limit. I had to have all of my mom's belongings out of her apt before the next day, or I definitely would have. The fall I took is on their security cameras I'm sure.

Amy Niles  |  Premières impressions 
Évaluation :
5

I was satisfied with the first month free storage.

Joshua Lynch  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Counseller  |  Premières impressions 
Évaluation :
5

All was great

Jennifer Barber  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacie Fourroux  |  Premières impressions 
Évaluation :
5

Perfect

Sean Pulcinello  |  Expérience générale 
Évaluation :
4

Pricing is a bit sleep, but otherwise the facility is convenient and Staff is friendly and cordial.

Nelson Padilla  |  Premières impressions 
Évaluation :
5

Awesome

Luis Oquendo  |  Premières impressions 
Évaluation :
5

The first time I came to excess my unit the door wouldn't open. My card was denied. I tried 3 times but no luck so I went home frustrated. Little did I know that you had to scan both boxes on either side of the door. Not sure if I was told , or if I simply forgot. But now I know.

Alma Collum  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Stevenson  |  Online Move In 
Évaluation :
5

Staff was very helpful and always there for you. GM was very well informed. Je referais appel à lui.

Mary Marucci  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAVIER NIEVES  |  Premières impressions 
Évaluation :
3

Not enough carts in the storage areas. Also staff is great except they are always short handed and customers have to wait very long times for help. Perfect example I rented a trailer online and checked in online it still took 35-45 mins to get the trailer.

Gregory Tomczak  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET KWARCIAK  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miriah McMillan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Renee Schawo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret Kwarciak  |  Expérience générale 
Évaluation :
2

No clear direction on moving in. Where to go or what to do. Was given locker #, code (not needed apparently) and told lock was in unit. That was it. Went to locker and saw a small tag on it that it was ready for user. Thought okay, cut it off and an alarm went off like we did something wrong. Nobody around to help or explain so just went about business. Alarm did go off so hoping everything was fine. Also directions on where to park are nonexistent on premises. I found my locker # on map easily but when you pull into complex there is a wrong way sign where you think you are to go to get behind building. So I keep driving to the end where I think it is going to dead end but realize I can actually get behind the building that way. Then when leaving I attempt to go out the way I thought I couldn't get in at (assuming 1 way, but again no signage) and then I see the do not enter sign is also facing the other way. Are you not supposed to enter or exit at the top of the complex? Only go in and out at the end of the complex? Very confusing. Need signage, need directions on what to do on day 1 to get into unit.

Michelle Carlisi  |  Online Move In 
Évaluation :
5

Management and staff are friendly and helpful! I will definitely be referring to friends and family!

anthony petro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa Jacobs  |  Expérience générale 
Évaluation :
5

Very nice customer service, thank you.

STEPHANIE THOMPSON  |  Premières impressions 
Évaluation :
5

The staff was very helpful. The truck was a great help for me. I'm a senior and it was easy to drive. The ramp to the building was perfect and Kaitlin mapped out where the storage unit was located and I didn't get lost. Merci.

Evelyn Pagano  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Cajamarca  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Taylor  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret Kwarciak  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Kieffer  |  Premières impressions 
Évaluation :
5

The storage facility was clean, accessible and secure. In addition, the staff very helpful and courteous. I appreciated my experience and made a good decision in choosing this location for my storage needs.

Michael Issah  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda ODonnell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie tOPLENSZKY  |  Expérience générale 
Évaluation :
1

My unit was broken into by a homeless person living in the unit next to mine. Almost all of my belongings were stolen. There were many things if sentimental value in the unit along with about $4000. Of items. A police was filed . The told us that they were called on other occasions to evict the women. U-Haul has pretty much told me that they are not liable or willing to help and I need to deal with the police. This is unacceptable for a company as large as U-Haul. Which is why I chose them in the first place. Obviously that decision was of no value. I can not replace the sentimental items ever but I should compensated for my other valuables which I don't have the funds to replace. U-Haul should be accountable for who has access to the storage buildings. Especially since they knew that a homeless individual was living in there!

Janet Allonardo  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Melyni Woodbury  |  Expérience générale 
Évaluation :
1

My items were damaged while inside my uhual unit TWICE! This storage is dirty; there's mice and bugs here. There were mice droppings and countless other damages to my items. Even staff members stated how they don't know clean this facility properly which is why there's bugs and mice inside of the units. DISGUSTING! The managers were absolutely NO HELP what so ever. I would rate this place a zero stars if I could. I'm never renting here again and I'll be sure to NEVER recommend this location to anyone.

BRITTANY RICHARDSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Hoyer  |  Expérience générale 
Évaluation :
5

Appreciated the fact that Paul did not try to rush through the rental process. Asked if I had any questions and answered any that I had. Friendly and efficient. Merci

Ruby Misawic  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Robson  |  Expérience générale 
Évaluation :
3

The garage door was broken all summer making it difficult to move items in and out. They rarely answered the phone at the front desk or the intercom. And to boot, someone moved in recently who has items that contain extremely foul odors forcing us to move our items out. There is constantly trash and discarded items sitting all around the building. All in all, disappointing experience.

Ryan Gibbons  |  Expérience générale 
Évaluation :
5

Very clean and helpful service. The owner obviously cares about the business

Donna Bailey  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim Boyle  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Sanchez  |  Expérience générale 
Évaluation :
2

I was promised 1 month free and was charged for it. And there was a roof leak and got on my dining room chairs

MICHAEL COUGHLIN  |  Expérience générale 
Évaluation :
5

Manager is a great asset to your company. I go to this location because she us helpful, friendly and trustworthy.

tara stewart  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Evans  |  Expérience générale 
Évaluation :
5

Easy process great people. Thank you!

Nick Esposito  |  Premières impressions 
Évaluation :
1

Cleaned out all my units before the time and still receiving bills and late notices. Contact the manager twice, with no solution.

Tysheika Johnson  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff!!!

Sandra Evans  |  Premières impressions 
Évaluation :
5

Had a wonderful experience with all the employees

Vincent Riggi  |  Expérience générale 
Évaluation :
3

The communication between employee and manager was poor when we removed our furniture from the storage bin we found mice crap all over our furniture and in our furniture made a claim against the insurance with the employee and heard nothing it has been a month we took pictures of this not happy

Stan Pawloski  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bernadette murelle  |  Expérience générale 
Évaluation :
5

The staff at the U-Haul facility in Bristol was great. Thank you for making my move as smooth as it can get.

Mary Ziler  |  Expérience générale 
Évaluation :
5

The uhaul employee was very welcoming and polite

Darlington Kirklin  |  Expérience générale 
Évaluation :
5

This location has got to be one of the nicest storage facilities I have ever visited. The entire facility feels like it is brand-new and well maintained. The indoor parking for the storage unit is a nice plus. The climate controlled zone was nice and cool even on a hot summer day. Katie was extremely helpful during the move-in process and made sure everything was in order with my automatic payments. I would definitely recommend this site to a friend!

Benjamin Wertz  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tim szerlik  |  Expérience générale 
Évaluation :
2

Staff was unresponsive and took little responsibility for problems like an ear-piercing alarm that was going off for more than an hour, incorrect reservations, long wait lines, etc. Constantly blaming computer problems for what was essentially just bad customer service. I will use another location in the future.

Patricia McCann  |  Expérience générale 
Évaluation :
3

I was told I could access my stuff 24 hours a day. This is not true. My unit will not let me access early morning.

Rowland Woodward  |  Premières impressions 
Évaluation :
5

Employee, Mr. Vincent Brown, was especially helpful with my transaction despite computer problems the store seemed to be having. He's very pleasant and didn't hesitate to answer all of my questions thoroughly, patiently and respectfully, even going so far as to walk over to the security cameras to point things out to me. Very helpful.

Francis McTamney  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Biddle  |  Expérience générale 
Évaluation :
5

There wonderful caring understandable company girls helped me with my crises I had coronia virus for 42 painful days hospitalized for 12 days quartined for the remainder yes I’d recommend this location

RONALD MCGARRIGLE  |  Premières impressions 
Évaluation :
5

This was my first storage experience, I was extremely impressed with U haul facilities, indoor parking for loading remote doors easy access, readily available rolling carts. I would highly recommend uhaul for moving and storage

Allen Eggert  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie Holliday  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james ulmer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William `Kinyon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA BARDONE  |  Premières impressions 
Évaluation :
4

Overall a good experience. There are moments on which there is need of more staff to handle the number of customers

Pablo Reyes  |  Expérience générale 
Évaluation :
5

Over all I had a pleasant experience

Elizabeth Zemanek  |  Expérience générale 
Évaluation :
5

Helped with all my needs

james ulmer  |  Premières impressions 
Évaluation :
4

Nice facility

Herve Gagnon  |  Expérience générale 
Évaluation :
5

Very helpful and friendly service.

Cindy Degulis  |  Premières impressions 
Évaluation :
5

Ms Jacob's was outstanding she took her time to check on me and helped me through the process. A true professional with personal touch.

Veronica Palomino  |  Premières impressions 
Évaluation :
5

This storage facility is a first class facility and the staff were very helpful.

Robert Marsden  |  Premières impressions 
Évaluation :
5

The staff was always very nice and professional. Always willing to help and answer any questions or concerns I had. Thanks again for such great customer service. Sincerely Mrs. Wilkerson

Ruth Wilkerson  |  Expérience générale 
Évaluation :
5

Great loved the level of security wat a piece of mind

RAYMOND JENKINS  |  Expérience générale 
Évaluation :
5

Very organized.

william naylor  |  Premières impressions 
Évaluation :
4

The woman can't remember her namethat was there was so helpful and kind. She helped me open my unit and close it. She was very understanding and went through everything with my from beginning to end.

Jennifer Fry  |  Expérience générale 
Évaluation :
5

I rented a U-Haul truck and it went fairly smooth. I got my belongings in an outdoor storage locker ann I intend to come and get them out sometime in mid-month.

Joseph Ruscitelli  |  Premières impressions 
Évaluation :
5

The u haul attendant friendly pleasant knowledgeable very prompt courteous

RAYMOND JENKINS  |  Premières impressions 
Évaluation :
5

I always have a good experience when dealing with any U Hual employees, they are friendly and couteous.

Gregory Bolton  |  Expérience générale 
Évaluation :
5

Everything went smoothly during the whole process. Megan was so helpful & experienced. She was the best! Very professional. I am going to rent again soon to pick up doors. I will call & request Megan

Joan Feuerstein  |  Expérience générale 
Évaluation :
5

The staff was great. Very clean highly recommend this place.

michael holbrook  |  Expérience générale 
Évaluation :
5

Megan was very informative regarding the information necessary for renting my storage unit at there facility. I had no delay or problems during my registration. Kudos to Megan an asset to uhaul!

Kimberly M Burt  |  Premières impressions 
Évaluation :
3

There is a rodent issue at this facility.

Antoinette Mumford  |  Expérience générale 
Évaluation :
5

Moving is stressful. U-haul experience was the easy part.

Joan Feuerstein  |  Premières impressions 
Évaluation :
4

0

Kathleen Matthews  |  Expérience générale 
Évaluation :
5

Katie Pazdan and the entire staff are great! Extremely accommodating and attentive to our needs! Excellent customer service a great group to work with!

Christina Parsons  |  Expérience générale 
Évaluation :
5

Very nice people good service and fast

devron cromedy  |  Expérience générale 
Évaluation :
4

Overall clean but I did find a rather large roach in my space during move out, and I was only in the space 3 weeks.

Katie Bateman  |  Expérience générale 
Évaluation :
4

Very pleasant and helpful. Located storage unit close by to entry/exit of the building.

Patricia Lafferty  |  Premières impressions 
Évaluation :
4

CUSTOMER SVC WAS VERY PLEASANT AND I WOULD RECOMMEND ANY OF MY FAMILY AND FRIENDS TO STORAGE WITH YOU.

amanda mount  |  Premières impressions 
Évaluation :
5

I had a pleasant experience.

Lysette Toro Mays  |  Expérience générale 
Évaluation :
5

Love the staff at this location!

Dajuan Nelson  |  Expérience générale 
Évaluation :
2

The manager was not pleasant I wanted an affordable unit that I could pay for get this $169 a month . Renter Stay away .

sherry aldridge  |  Premières impressions 
Évaluation :
5

Staff was very helpful

Alicia Penquite  |  Expérience générale 
Évaluation :
5

Lisa was excellent!! She was professional and very helpful!!

Stephanie Thompson  |  Premières impressions 
Évaluation :
5

The young lady that checked us in was very friendly and professional.

Lysette Toro Mays  |  Premières impressions 
Évaluation :
5

Staff and service was exceptional! Very clean process!

Dawn Trappasse  |  Premières impressions 
Évaluation :
5

The Women Were Very Professional & Extremely Supportive Let Alone Polite With Our Most Needs. Common Courtesy Is Second To None. My Wife & I Were Very Satisfied For The Help They've Assist Us In.

john kelly  |  Expérience générale 
Évaluation :
5

Very helpful employees when I came in with questions, or needed more boxes/packing materials. Tina is the best!!!

Caitlyn Adams  |  Expérience générale 
Évaluation :
3

Everything was well until pickup day. The day they picked up the empty box, they didn't lift it up completely off the ground and scraped my sidewalk. Now there are deep scratches on the concrete.

Steven Chan  |  Expérience générale 
Évaluation :
4

good experience

Darshan Joshi  |  Expérience générale 
Évaluation :
5

Everything was good

Russell Carter  |  Premières impressions 
Évaluation :
4

The last few employees I had encounters with were extremely polite and helpful I did encounter a cranky male employee. I have not seen him since the encounter and possibly he was dealt with or remove

Linda Smith  |  Expérience générale 
Évaluation :
5

Staff was very nice and knowledgeable. The only problem I encountered was on a Saturday when I returned the truck there was only one staff working and I waited about a half hour for him to help me.

Maryrose Galenty  |  Expérience générale 
Évaluation :
5

Everything was great

Diane Roberts  |  Expérience générale 
Évaluation :
5

The guys were on time and very helpful..I used the ubox service and couldnt be more pleased...thanks guys!!

Suzanne Watkins  |  Expérience générale 
Évaluation :
5

My customer service experience was exactly what I expected from a nationally recognized corporation second to none !;)~ thanks !;)~

Joseph McCloskey  |  Premières impressions 
Évaluation :
5

Very welcoming kind and helpful will refer family friends and co-workers.

Darlington Kirklin  |  Premières impressions 
Évaluation :
5

Customer service was excellent. The truck drove very good.

Maryrose Galenty  |  Premières impressions 
Évaluation :
5

I won't hesitate to use U-Haul Moving & Storage of Bristol Plaza in the future. They are very professional and extremely helpful & accommodating. Je les recommande fortement! Thank you, Patricia A. Hughes

Richard Rissmiller  |  Expérience générale 
Évaluation :
1

Mike Benson was supposed to close my account a month ago; however, he failed to do so which resulted in me having to make several follow up calls to eventually have it done. Very poor Service!

Anthony Wilson  |  Expérience générale 
Évaluation :
5

General manager was very helpful and friendly. Facility was clean and well lit.

Christina Parsons  |  Premières impressions 
Évaluation :
5

Excellent service from Mike! Wonderful to work with. You won't be disappointed.

Kelly Cloonan  |  Premières impressions 
Évaluation :
2

Everyone was nice, the only problem we had was they changed their minds about the original quote we were offered charchonh us $200 more in the end. I wish they would have been upfront about tye price.

Casey O'Leary  |  Expérience générale 
Évaluation :
5

Good experience!

Billie Kaye  |  Expérience générale 
Évaluation :
1

Customer service was not friendly on the phone. They were confusing in terms of the how I would receive the UBox and when they would pick it.

Greg Cooper  |  Expérience générale 
Évaluation :
5

The Staff was helpful, responsive, courteous, and efficient.

Anthony Wilson  |  Premières impressions 
Évaluation :
2

This is worst experience I ever had from this Uhaul spot! That girl manager attitude is the worst! I already told family & friends it the worst spot on staff and unprotected in the back when loading!

Jarvis Pinard-MCkinney  |  Expérience générale 
Évaluation :
4

Pleasure to work with

Earl Dunn  |  Expérience générale 
Évaluation :
5

Uhual service is great! We like it.

Zhizhou Yue  |  Expérience générale 
Évaluation :
1

Never using this service again due to the fact that when I scheduled delivery the boxes did not come from this site. They instead were moved to another to be sent to me hours after scheduled.

Kyle Kwortnik  |  Expérience générale 
Évaluation :
5

I never went to this facility. I initiated the rental at the Feasterville store. On the phone, the Bristol employees were courteous, clear, well-trained, responsive to questions and thoughtful.

Kenny Simansky  |  Expérience générale 
Évaluation :
4

Our storage area was full of mouse poops.. and furniture store was also covered with the poop..

Francis Keene  |  Expérience générale 
Évaluation :
5

I had such a great experience moving due to the help of the outstanding Uhaul representatives. They were polite, thoughtful and made such a hectic day for me a walk in the park. Merci.

MIA HARRIS  |  Réservation 
Évaluation :
5

Excellente expérience

John Moore  |  Expérience générale 
Évaluation :
5

Awesome end to end service. I am going to continue with U-Haul for ever move now.

Sushil Kumar  |  Expérience générale 
Évaluation :
5

Great facility with easy access

Kira Royster  |  Expérience générale 
Évaluation :
5

The manager is an awesome lady and blessed me when she didn't have to be bothered. I would highly recommend this facility to anyone looking for a safe, clean, climate controlled environment.

Kira Royster  |  Réservation 
Évaluation :
5

very helpful staff

SUE CARDUFF  |  Expérience générale 
Évaluation :
1

The facility came and picked up a delivered upod with all of my belongings still inside without prior authorization from me. Despite numerous calls they do not answer their phone or respond.

Jeffrey Palmer  |  Expérience générale 
Évaluation :
5

The Service good and timely manner!!

Mohan Neupane  |  Expérience générale 
Évaluation :
5

did not visit facility only had uBox delivered from there. Staff were great: from Victoria who helped with scheduling delivery and pickup to the two men who delivered and picked up the box. A+

harriette hawkins  |  Expérience générale 
Évaluation :
5

Pleased with everything.

David Parhat  |  Expérience générale 
Évaluation :
1

Had to move out early because of the massive mouse problem. Had to throw out clothing and other items due to mice living in and chewing through belongings. Complained to management didn't care

janice bull  |  Expérience générale 
Évaluation :
3

Hours are not the best for the cost. There is always a line if you need any help

Gregory Tomczak  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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