Merci
Donna S | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Brooksville
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Useful for what we needed.
Lisa A | Expérience généraleHelpful friendly staff. Quick and courteous.
DAVID DSuper helpful staff
DIANNA HFriendly staff member. The truck performed well.
Allen BGreat customer service..
David PThe staff at our location are attentive, positive and very customer friendly.
Frank s | Expérience généraleMike was very helpful with the rental equipment and storage facility we needed.
REBECCA L | Premières impressionsStaff was great!
Chris D | Expérience généraleRaymond was great to deal with very knowledgeable man. My family and I thank you for making this very stressful move a lot easier
Patrick jStaff was friendly, informative, helpful and comfortable. equipment was in excellent condition. Excellent experience overall.
Donna MCharged for 10 for animal hair in truck cab never had animal in truck but he did not believe us that this was in the truck when we picked it up. The truck leaked and damaged a table and dresser but did not offer to take off anything for damages just wanted his $10 dollars for someone else's mess. We had swept out the back and folded blankets. Truck leaks bad when driving through rain storms from Tennessee to Florida. Found damage next day.
Chapman KBoth gentlemen I met with at pick up and then at return were pleasant to deal with. There was only one guy at the office this morning and there were maybe 6 people in line and he was very polite and friendly and showed urgency even while working with a cane. It made me feel like a valued customer, I don't remember his name but how he treated me left a great impression.
Eric SI told the Manager during the winter when it rained pretty hard that the down spout had only a trickle of water coming out. I said it's probably clogged with leaves and needs cleaning. The Manager told me not to tell him how to do his job. Two months later while on vacation, we had a bad storm and all the water piled up on the roof and caused 23 units to have their items get wet. I've used this facility since 2015 and never had a problem until the current Management. He's to young and has no respect for his elders. I moved my stuff to Extra Space Storage. Give them a call.
ANGELA M | Expérience généraleRaymond was so helpful with all my questions I had . A very knowledgeable person
Patrick jNothing!! Everything Ok
Dionne MStaff was super helpful and friendly
DIANNA H | Expérience généraleCustomer Service in the OFFICE were kind, professional and so Very helpful
Susan H | Expérience généraleCompletely satisfied with my experience at this U-Haul Storage location. Extremely well-kept facility. Staff is always friendly and helpful.
Ron D | Expérience généraleNothing to improve, Mr Christopher was Great !! He got me in and out with no problems. He has a great attitude and Great Customer Service!!
Michael BTire gauge sensor needs to be fixed
Miguelina MFor starters it would be nice if uhaul didn't change the pickup location at 06:15 the morning of pickup date. You had three weeks to get the equipment to that location.
Thomas BRaymond was fantastic. Had no issues renting/ returning the rental.
Shawn EGreat job. Congratulations
ALIDA DRaymond is tops.
Rod B | Expérience généraleRaymond was very helpful, he was so busy the day we went in but was helpful with the process. The truck was good and the store had a good selection of trucks to choose from.
Robin FSuper grateful for the staff being understanding and helpful during a stressful time. Fortement recommandé!
KARA W | Expérience généraleExcellent customer service. Honesty and respect upfront. Very helpful and efficient! Above and beyond!
Charles JThey're service was fast and efficient and the rental truck was in great condition.
Barry BRaymond is excellent to work with! Very personable and helpful. He is responsible for this being my preferred location in Brooksville to rent from.
JERRY CEverything was great except I was made to pay for an entire month when stopping services on the 3rd. $145 for 3 days, no refund for the month. I'd most likely not use again solely due to that.
EVELENA M | Expérience généraleNothing all's good.good job
Eric PI rent from U-Haul all the time. Never have a problem never have an issue.
scott sMuy amables y atentos y el lugar muy limpio y seguro
Virginia G | Expérience généraleStorage were duty and door not working
SHIELA C | Premières impressionsMike was great, went beyond my expectations.
Chuan KMike and Ray are the best
DAVID RHello,Raymond made everything easy by being efficient and knowledgeable.I would use Uhaul again from this location if needed in the future.Julio
Julio SThe stuff was friendly and the storage was clean
RAFAEL F | Premières impressionsRay B made the whole process so much easier. He was friendly helpful. thank you Ray.
Charlene CThis location had staff out on workers comp claims, according to the guy working. He seemed a bit overwhelmed, but was helpful. Letting trucks come in both gates would be helpful, as the GPS brought me to the back gate. He did let me in there, after I sent the number a text. Nice guy. I hope he gets some help.
Albert Bnothing
Anthony RRaymond is a true asset to this company and store. He is professional, pleasant and just overall great person! Thank you Raymond for all you've done for my family and I. Stacey and Austin
Austin D | Expérience généraleThe staff (Raymond) was very friendly, professional, courteous and helpful. The pricing is affordable which is a plus.
SANDRA L | Premières impressionsWe rented a large storage unit for 4 months. Staff was always helpful and we felt our belongings were safe with at this Uhaul location. I would definately recommend this establishment.
Judy B | Expérience généraleThe representatives were extremely helpful and accommodating, got the vehicle checked in quickly and had us on our way.
Kimberly FRaymond was very friendly and made the encounter as easy as possible.
Penelope ECan't think of anything. Mike and Raymond went above and beyond Thank you!
GRAHAM SI was very pleased.It’s rare to find someone who goes beyond what is Expected.
Jerald MOnly charge for insurance if the customer asks for it ! The online check in did not work.
Kenneth KPick-up and return were both quick and easy. The staff was very friendly and helpful. The van we rented was clean and drove great. The cost of the rental was very reasonable and allowed us to do everything that we needed with no problem.
Mark KRaymond and Michael went beyond average. They were extremely helpful.
Tracie D | Expérience généraleCheck the tires had a flat when given to me and truck needed service. Lost 1 1/2 hours on the tire.
rose dAbsolutely!
KATHERINE CNo one was even inside when I dropped it off and it was during business hours. Had someone been present I might of realized I dropped at wrong location. Now I'm order to get my money back I have to drive all the way back and move the truck myself. What a joke.
Jared MNothing. Personnel were excellent and long open hours of this location are wonderful.
Jerry CI have no problem using this location again
Linda EThis morning at 7:05 I returned a truck I rented yesterday evening but was unable to use because it didn't have a receiver for.y Reese slide in, I had stopped and reserved in my exact words it asked for the smallest truck with a Reese hitch receiver this was my only request for the reservation, I was informed that all U-Haul trucks even the pick-up had such receivers installed to the side of a welded on 2" ball,so this morning when I returned the truck the employee started right off about how terrible his morning was and how awfully mad he was because today was his and his wife's anniversary and the company had refused to let him have the day off even though he had put in months ago for it,and for the rest of our interactions with one another he constantly.ade it Impossible for me to exchange or rent another truck,and finally after repeatedly attempting to rent one I gave up and went outside and sat down trying to figure out how to get a truck, eventually I called U-Haul for fourth time and then went back inside at which point another employee had arrived and . moments later I was able to procure a truck
Ricky NThis went so smooth. The two gentlemen went with me and unhitched the heavy trailer for me.
JOHN OReally appreciated the quality of service I received from Raymond at the BROOKSVILLE storage location and uhaul return. He really put me at ease at the end of my trip, and his happiness and joy to help me really made the entire trip worth it. These two are both an asset to the company. And truly deserve the upmost recognition. Moving is stressful, and Raymond made it all feel complete! Thank you Uhaul!
Sara RChris was very helpful and kind and polite.
ALICIA S | Premières impressionsClearer directions to the front of the building. Went into back of building and and had to back out when the customers behind us became argumentative.
Pearl SGreat service Great Staff
Todd BStaff couldn't have been friendlier and more helpful. The facility is secure and clean. Would highly recommend this storage facility to others. Top notch service - kudos to Raymond and coworker.
Jacob P | Premières impressionsThe passenger side rear tire on my rental appeared low once loaded with the vehicle. This isn't a complaint, just a note for your guys to check it out. Thanks'
Scott TGreat location and staff.
Craig KThank you for everything ❤
Kina LExcellent Service at a fair price!
David GVery good service here.
Mark MLe personnel était amical et serviable.
Mae T | Premières impressionsThe agents were very nice and a pleasant experience overall.
Holly SThe workers were pleasant and very helpful was one of the best experiences of customer service I've ever had. Richie was excellent at his job.
rosemarie m | Premières impressionsVery helpful
Tom VWorst experience ever. Gave me the wrong truck, because it was easier for them This of course cost me more. Feel free to contact me. I will mot rent from those jokers again. Every step of the way, they screwed up. I am sure that they overcharged me as well. Extremely RUDE. Just wanted to leave.
Charles SI tried to return the truck at 450 and the location closes at 5. I wanted to return to a person but the staff member did not let me in
Michael BShoes up for my trailer and it wasn't there had to go to another place using up my time
Warren LThe staff is phenomenal! They go over and beyond for their customers! Couldn't recommend them more highly than I already do! Thank you to all of you.
Gina M | Expérience généraleExcellent
Alberto V | Expérience généraleFantastic service
RONALD D | Expérience généraleRaymond is the best ! always friendly and went above and beyond to accommodate me!!
WAYNE S | Expérience généraleManagement was very helpful and kind. Top notch!
steven t | Expérience généraleMike went above and being in all aspects possible. This man knows customer service! Thank you Mike!
Simon A | Expérience généraleStaff was extremely helpful.
Carl B | Expérience généraleOur experience with this U-Haul facility was excellent from beginning to end. Everyone of the staff was friendly and knowledgeable, and always willing to help and answer questions. The manager, Mike, was especially helpful in communing with us regarding our move-out, as well as securing and picking up our U-Haul truck and being able to get into the facility and get started loading since we had a long drive that day! Will always recommend this facility to anyone and everyone, and have sung their praises to every friend, family member and person we ran across on our way!! Please keep up the good work!
Terry K | Expérience généraleOverall it was good
Marie C | Expérience généraleExtremely helpful. Beyond expectations
Nancy C | Expérience généraleSuper helpful staff
DIANNA H | Premières impressionsRay, and his employees always went above and beyond to keep our possessions safe. Ray was friendly and made you feel like family. If I ever need Uhaul services again, I will go right back to that location of uhaul.
Jeanette S | Expérience généraleGreat place
Joseph A | Online Move InRay and the staff really helped me out with truck issues extra stuff I didn’t need..thanks
JAMES D | Expérience généraleGreat service
RONALD D | Premières impressionsWe have no complaints other than the amount of money that had to be paid for this unit each month that went Up constantly over time until it became outrageously priced.
Donna V | Expérience généralefor Short while did have Customer care then tragedy happened and he was no longer there then the nightmare rawls got through 800 operators frequently sand we have no listing of a Brookswile UHaul overcharged had donbh Charged they were isay my card to pay for someone elses unit I verbally b phone and in person removed auto payment and even with account Chick no auto payment UHaul still charged my card Q. every month andI only had 1 unit. told to wait while they assist the person n the phone Call that came after I gave My account info sometimes back to back phone Calls. I reserved a truck littaul Changed the pick up location without notifying me. I found out when later verified my reservation themom pickup day between the office computer the soo operator and the Web site they have me picking up the same truck @ 3 locations and the truck was @ a 4th location and the nightmare goes on but enough of the story has been said and I no longer deal with littand I will say this reserved I large they rented the same unit to someone else And U tHaul frequents does Computer updates the employees will tell You EVERYTIME there is an update for many day It is a nightmare pressing you rental goes from 5 - 10 minutes to 2- 3 Hours !
Lisa M | Expérience généraleThank You Ray,You very charming and helpful.
Victor C | Expérience généraleKeep up the good work
Joseph W | Expérience généraleRaymond was so helpful. He is a great asset to your office team.
Michelle C | Expérience généraleThank you so much for being patient with us and being so kind. Stay Safe and enjoy life. Sincerely Mildred
Mildred K | Expérience généraleThe staff was great to deal with and very helpful. Unfortunately the outside unit I had was not water tight and rain did get in but fortunately plastic totes got wet and not my furniture
Elizabeth K | Expérience généraleYour staff and facility is overall excellent thank you
Alfred L | Expérience généraleRaymond was absolutely the sweetest and most fantastic person! Highly recommend this place!!! Very professional and courteous!
Andrea a | Expérience généraleUHaul is #1 in my book very well trained and efficient and took care of all my questions. Kudos to Chris.
Marie C | Premières impressionsThanks to Mr. Raymond, he very friendly and made us feel welcome. But I will add the prices are high compare to other u-haul rental units that I have used.
Victor C | Premières impressionsI would recommend this facility to anyone.
Sally S | Expérience généraleI believe Raymond was the man's name that helped me he was very knowledgeable very friendly and accommodating. He had a great personality. He could also answer all my questions without hesitation or having to think about it. I would definitely recommend this place to anybody to ask.
KATHRYN C | Premières impressionsAwesome staff! Top notch.
Tanya G | Premières impressionsPhone service is terrible Even when I have the local # Waiting 15min or longer on hold
Don M | Expérience généraleRaymond Belanger went above a beyond to help me secure a unit. Staying way past his time and helping while having computer issues. The unit I went to see and subsequently obtained had a sticker on it stating it was cleaned by Chris melencki however it wasn't at all. I ended up sweeping it out. When asked about it and to have it cleaned Chris had a major attitude like I was bothering him. Not professional at all. I would recommend any one to go ask Raymond for help, he was awesome, friendly, and professional.
STACEY H | Premières impressionsRay and Walter were exceptionally helpful with the move out due to the elimination of outside storage. Thank you so much!!
Joseph Q | Expérience généraleWe needed a place to store our extra totes of "stuff" when we down sized on our last move. We were customers for a year before we found enough room to fit the "stuff" we had in storage.
Frank K | Expérience généraleRaymond was very attentive and courteous! He helped with my storage unit and my moving truck. Big thank you to him! Even got us some bottles of water. Would definitely recommend to my family and friends.
JENNIFER C | Expérience généraleThe staff was wonderful and helpfull. Best experience I ever had with Uhaul. Wll make sure we do business again and recommend this place to others. Thank you again.
Elard A | Premières impressionsI live in Texas I drove 15hours to the 15334 Cortez Blvd Brooksville Fl 34613 to store my SUV that had been in an accident while in Florida I stored on this property. I completed the paperwork to leave my vehicle at this Uhal location . Maybe 15 days later I received an email telling from manager & President of marketing telling me that I had 30 days to remove this vehicle from there Uhal Premises. NEVER A REASON WHY in the email I started calling calling leaving messages calling no response from this manager at this unit. It may have been 7 to 10 days later I receive a certified letter in the mail again stating the same thing that was said in the emaile THAT I had 30 days to vacate my vehicle from these premises with no reason again I tried calling and calling the customer service people were awful kept telling me they would send them an email and let them know that I was trying to get a hold of them never got in contact with them still to this day haven't spoken to anyone I will NEVER USE UHAL AGAIN IM ONLY STATING WHAT HAPPEN WHEN I Finally was able to get a unit I won't even begin to tell you the problems I had with customer service called them about the 30 to 40 just to try find a locating to stir my SUV . The customer service was NOT GREAT they gave me a storage unit to park my SUV in which was a storage unit for your furniture etc. IT would take to much time for me to go into GREAT DEATAIL ABOUT MY Experience with Uhal I did have to drive back to Florida 15 hours there & 15 hours back to Texas to remove this vehicle from this Uhal location SO MUCH WASTED TIME & ALL THE MONEY I SPENT & the MONEY I SPENT AT UHAL. SO UNHAPPY WITH THIS LOCATION & SO SAD. I will be sharing this experience with U-Hal with all family friends coworkers & anyone else that will listen. By the way I STILL HAVEN'T BEEN TOLD WHY I NEEDED TO MOVE Vacate my SUV OFF THESE Premises. Service POOR AT THIS LOCATION.
Sandra S | Expérience généraleThe staff were friendly they help me well they suited my needs if I needed something again I'll be back again
James R | Expérience généraleI need to file a claim for some things that got ruined and don't know how to. Your employee (Walt) is an incredible employee. I wish everyone had such great customer service and compassion! He is truly a gem and should be rewarded for being such a great example to others.
Kristine B | Expérience généraleRaymond is a Exelent a very professional person beautiful actitud very patience I will recomend this place and this wonderful customer services
MARIA Q | Premières impressionsVery nice facility! Would recommend to Family and friends
Lee P | Expérience généraleIt's hard to be positive when you're evicted on short notice and no alternatives are given!
Buzz o | Expérience généraleIn ending our time at U-Haul the store associate Raymond was great on helping us close out our U-Haul storage space.
SARAH J | Expérience généraleJust need to have access hours later for people who cannot make it by 7pm
Dawn P | Expérience généraleGreat facility, great folks. Definitely recommend.
Rocky T | Expérience généraleOffice staff were tremendous. Very helpful, courteous and professional.
KURTIS S | Expérience généraleThank you for making this easy
Sally S | Premières impressionsThe only issue i had was it told me there was going to be a lock in the unit and there wasn't. Good thing i had brought 1 just in case.
Samantha F | Online Move InThe Staff was very accommodating. Move in was very easy. Would highly recommend them to anyone.
Nadine M | Premières impressionsFriendly and helpful people. Will use this facility again
Rich S | Expérience généraleI had never rented storage, Maria was awesome, gave me a convenient place, walked me through the whole process, very helpful and friendly
joyce t | Premières impressionsMarie is fast, efficient and a pleasure to work with. This facility is always clean too. Wouldn't go anywhere else!
Angela M | Premières impressionsThe staff was super friendly and very helpful my storage unit was clean when I first moved in never had no problem getting in and out hours were great I definitely use them again and recommend anybody to use them
Joann M | Expérience généraleMarie, thanks for maintaining such a nice well organized facility. You and your staff are the best. BA from Michigan
Bud A | Expérience généraleLocation was perfect for us, and the Saff was ALL VERY helpful and and Professional. I would use this location for future needs as well as continue to reccomend this location!!!!
CINDY & | Expérience généraleThe staff coordinated our truck & storage making the move seamless. Merci encore.
DEBRA R | Premières impressionsI needed a place to store my camper in an emergency. Mari Curths Went thextera mile to find me a spot. There was none available at the time. She made a bucnh of calls to get me a spot. She even went out of her way to returne my phone that I left behind My mind was not in a good place at the time. I also needed a tralier and car carrier at the time. They treated me with respect and were very professional about there business. All problems solved. Thank you U-Haul.
Harold R | Expérience généraleWill definitely ask for this storage facility next time I'm in need of one. Thank you staff.
Nils R | Expérience généraleThe people working there were very helpful and friendly. Storage facility was clean and secure.
Janet b | Expérience généraleI had my unit for 4 years and never once had any kind of a problem or issue
MARY L | Expérience généraleThe U-HAUL facilities was really clean and the staff was a top-notch customer service ! Marie went above and beyond assisting me and provide me an AMAZING customer service. She answered all my questions and helped me in the entire I was at the installation.
Nelson M | Premières impressionsMarie was ALWAYS courteous and helpful each time I spoke with her in person or by phone. She is very knowledgeable about UHAUL whether it be for storage or truck rental. Thank you to her for helping me and answering all my questions. Looking forward to using this location again hopefully within in the next few months with a truck rental.
Mary L | Expérience généraleMaria Curtis , General Manager professionalism and resourcefulness is unparalleled!
JOE H | Premières impressionsFacility needs an updated gate.
Robin M | Expérience généraleThanks to all the staff always grateful
Torres S | Expérience généraleWhen I did have different issues they were resolved either through my local office or corporate.
Sherrie C | Expérience généraleGreat people to work with
Denis H | Expérience généraleChecked out of unit 8 days into new month and didn't receive any prorate on the fee. Et they rented it out and was paid twice for the month. Definitely will rethink staying at a Uhaul storage facility again.
Kevin S | Expérience généraleThe truck was in disrepair needed a larger truck but was told the larger ones were not available for longer moves.
clifford r | Premières impressionsWell maintained. Good customer service.
Neva S | Expérience généraleManager Marie Curths and her staff were very professional, knowledgeable and helpful.
MICHAEL N | Premières impressionsIt was a pleasure to have Marie help me with my transaction. I needed a storage room for use now, and we set up a future date for a truck and supply rental. She was very knowledgeable, courteous, professional, and friendly. TY, to Marie!!
Mary L | Premières impressionsWhen we arrived Marie was a tremendous help and held our hands thru a very stressful ordeal with our Moving Co. From Maine. We hold great respect for her and all she did. She deserves a million STARS.
raymond b | Premières impressionsLo único que no me gusto fue que había hecho una reservación y cuando llegue a la oficina de uhaul mi reservación nunca aparecio y me cobraron más por un storage más pequeño, creo que eso no se hace una reservación es una reservación .
Fernando R | Premières impressionsMarie was a great customer service person and very knowledgeable
JAMES D | Premières impressionsExtremely knowledgeable and helpful staff. Highly recommend this facility.
Cathy Y | Expérience généraleEasy.
wayne m | Expérience généraleVery happy with my experience. I will be recommending this place to everyone I know. Lots of great services are offered, the place is very clean very nice. Place is very clean and well-maintained
Chevelle B | Premières impressionsMarie is so nice!! We enjoyed meeting her. She was very helpful!!!
Sheila B | Premières impressionsThe manager at this facility is outstanding!!!
James C | Premières impressionsThe start of the rental truck beginning in Maryland was horrible and I had even thought about reporting to BBB The Maryland dealers were horrible, the first truck I was given was faulty and unsafe. The UHAUL customer service team were of very little use, they changed my info from the original contract that I wasn't even aware of until I arrived to UHaul Brooksville. . HOWEVER. Marie at the UHAUL storage unit was amazing. She calmed my nerves and made the remainder of my journey a pleasure. You can absolutely THANK MARIE for saving you a customer and restoring my confidence in using U Haul again. I can tell you that Marie is a pleasure to work with and very knowledgeable with everything UHaul. U Haul could certainly us more amazing people like Marie.
Cathy Y | Premières impressionsI would like to recognize Marie at the Uhaul facility located at 15334 Cortez Blvd., in Brooksville, FL. Marie is absolutely Excellent in every way you can imagine, her main concern was me, and my trip to Ohio, and she made everything easy for me, from renting me the 20 ' truck along with the auto transport, to moving out of my storage unit. I was elated & so very pleased to hear from my husband & son, that Marie was attentive to them and she even gave them water, she saved me a long trip back to the storage facility by doing something as simple as that. Marie had no idea the enormous amount of stress I was under moving back home to Ohio put on me, and that women has no idea how overwhelmed I truly was.From the time I walked in, she was patient, professional, kind & understanding, knowledgeable in all aspects of her job. She made me feel that my issue was also hers & we were going to solve each issue together one by one and we did just that. I want to thank God first & foremost for putting Marie in my path Marie
Warner T | Expérience généraleall went as expected
Steve G | Expérience généraleAlways friendly and helpful.
Dana W | Premières impressionsGreat customer service!!
DIXIE L | Expérience généraleOffice staff very personable and helpful. Inside areas always spotless. Would definitely recommend.
Billy W | Expérience généraleMarie is great! Facility is clean and keep. Move in was super easy!
Katie S | Premières impressionsMarie Curths goes way beyond the normal to give excellent service which is rarely (if ever) seen today. It was a pleasure dong business with her.
Ronald T | Premières impressionsAucun
Eugene S | Expérience généraleGreat place to store things.
Eugene S | Expérience généraleMarie went above and beyond to help us with a terrible situation at another facility. Her staff including TJ were nothing short of kind and compassionate during an incredibly stressful time. I hope they both get some type of recognition Susan Zealley
SUSAN Z | Premières impressionsGreat staff, very friendly.
Virgilio M | Premières impressionsI did pay in advance for 6/14/2121 and returned my space back on 5/24/21. Why do I forfeit my monies when I returned my locker early? You will be able to rent it out no problem as I was told by Marie. Can you please explain.
Ken H | Expérience généraleThe automated system was difficult to get through to speak with someone. I tried 2 days in a row to call and cancel service. I finally just moved my items and left the door open to allow someone to see. Merci
Rhonda P | Expérience généraleMarie, we can't say enough to express our thankfulness to you for treating us more like a friend than a client. You literally went the extra mile for us to meet our needs. We would gladly recommend others to your facility.
Franklin a | Expérience généraleMarie was awesome to work with and helped us obtain the right storage for our needs. She also offered to help us out when it started to rain!
Paul L | Premières impressionsExtremely helpful and very friendly. Top notch
Steven G | Expérience généralePatricia keeps this place in tip top shape. She is a true gem.
Angela M | Expérience généraleGood place
James S | Expérience généralePatty always goes above and beyond to assist me in any way she can. I always buy my boxes from her and usually rent moving pads. She is awesome!
Angela M | Premières impressionsYes Patty was super professional Keep up the great work Blessings
Richard L | Premières impressionsVery professional . COVID-19 precautions taken . Much appreciated.
Billy W | Premières impressionsThe manager Patty is very proactive and puts in tremendous effort keeping storage well maintained. If I ever need storage again, I will go out of my way to get storage with her. Merci encore!
BOBBY S | Expérience généraleThe manager is very rude and unfriendly! If I didn't really need the ac storage I would have went elsewhere. She made a bad name for this company with me.
Savannah V | Expérience généralePatty Paradis is a wonderful person. She was always so polite, friendly and very helpful during my time renting a storage from her U-Haul facility. Thank you so much Patty if you're able to see this I greatly appreciate it so much. Take care and stay safe.
Thomas T | Expérience généraleParty Paradise was the most friendly and helpful person I've ever dealt with at U-Haul. Not saying I was ever treated poorly but. Patty was definitely on top. Thank you again
Gary T | Premières impressionsPatty and Vivienne are some of the nicest folks to do business with.
James B | Expérience généralegreat people, make this place great, Patty actually knew my name, as most of us know that's rare because most employees don't care about their jobs.
George D | Expérience généraleBig Thank you to Patty for being so helpful and patient with me day by day.
Tanehya H | Expérience généraleVivian was very helpful and informative about the facility!! Very nice employee!!
Karen Z | Premières impressionsWe learned that we had to pay a full month instead of a prorated rate. We had to pay a full month when we only needed one week.
Georgia H | Expérience généraleexcellent , Viv was the best cant find a better person for the job!
George D | Premières impressionsThis facility was very clean and convenient for us. Fortement recommandé!
Susan A | Expérience généraleI was so glad I chose Uhaul storage. I knew my furniture would be safe in their storage. When it came time to get my stuff out,it was very convenient to rent a u hawk Hetherington that loction. Start was wonderful. I encourage anyone considering storage to use uhaul! Great experience!!
Janet L | Expérience généralePatti is the reason we chose this facility. She is SO very helpful and informative. She represents the company well.
Martha T | Expérience généraleI have rented from uhaul many times and everyone has always been very friendly and very helpful, thank you
Linda T | Expérience généralePatty was extremely helpful and went out of her way to make everything easy.
Michael B | Premières impressionsThe only reason that I relocated was due to pricing. $174 vs $131!.
Ernest L | Expérience généraleRenting a unit from this company is always a pleasant experience! My favorite part is the staff at this location though. They're all so knowledgeable and very friendly! I've never had an issue and I will continue to go to them for my storage needs.
Cierra H | Expérience généraleThank you!!
Gladys V | Expérience généralePatty is always wonderful to work with. I would never go anywhere else.
Angela M | Expérience généraleThis place is super clean and very professionally staffed. I am a big fan. I'll be back next time I need a place for my stuff.
Heather B | Expérience généraleThanks for the great service. Patty’s the best.
David T | Expérience généraleThey allow me to go there from the woods next door where me an my anamal have no choice but to stay since the ex who brought me here from ga were he had me evicted I didnt ask to be here so could have to stay in woods an he did it illegally from the start I don't like him he is abusive an so I put a restraining order on him an he has broke it since he has been out of jail for battery 3 counts on me I reported it in mcdonough ga times and once already here in brooksville fl an there is sevelence video from the security cameras at the storage the cop said he would use as evidence still havent an he still Is free but yes met everyone here off of 50 an they are the niciest
Faith W | Premières impressionsOk
Jose V | Expérience généraleI THOUGHT IT WAS A BIT TO PRICEY FOR STORING MY 6X12 TRAILER OUTSIDE.
Mike L | Expérience généraleYoung lady was very helpful ,knowledgeable and friendly
John K | Premières impressionsPat was always helpful when I had questions.
patrica m | Expérience généraleThe staff are awesome , and friendly . Patty is a great person to have as a manager of this facility.
Kimberly B | Expérience généraleI appreciated the friendly staff and such a ckean facility for the last 3 years, thank you!
KRISTINA A | Expérience généraleNa
Jacquelyn P | Expérience généralePerson behind the counter was very helpful and professional. Could not have had a better experience.
David D | Premières impressionsI have used this facility for storage and truck rentals and no matter who I deal with it is always with a professional approach.
Jay M | Expérience généraleThis is my third occasion with U-Haul and it's been a wonderful experience each time. Big kudos to the facility manager Edward Kessler. He has displayed a high quality of professionalism and concern
Joe a | Premières impressionsI thought I had 24/7 access to my storage. I came early one morning, perhaps 4:00am. Tried front and rear gates several times but could not gain access. Thus trip from my new home in Inverness was
Michael S | Expérience généralevery helpful and friendly. we needed a bigger unit than reserved and they were very accommodating. made our tough moving experience a little bit better.
Brad a | Premières impressionsNice storage clean and everyone that worked there was polite and very friendly and helpful.
Mary S | Expérience généraleVery positive experience, our first time using Uhaul.
Francis a | Expérience généraleThank you, Patti!!!!
Ann H | Premières impressionsReps were always super friendly and helpful. None of our items were ruined and no pests were located in any of our things, I might have seen one spider. I would definitely recommend.
Gary H | Expérience généraleThe manager on site was very personable and always helpful. She is a definite asset to U-Haul. - Nicke
NICKE G | Expérience généraleCleanest storage my friends have ever seen!! I would totally recommend it.
Susan W | Expérience généralePatty was a great help and very knowledgeable.
Jim N | Premières impressionsPatty is wonderful to work with and always there to assist you in any questions.
TINE G | Expérience généralevery nice and helpful manager!!!!!
Mike L | Premières impressionsEverything was great
Charles B | Expérience généraleI left because I no longer have the RV That place and my spot was excellent Many thanks 🙏🏼
Mirza B | Expérience généraleI was treated very well.and everything was explained to me.and she did it very fast.i am looking for a great experience with uhaul.thank you.
Joseph D | Premières impressionsWill use again if needed.
raymond s | Expérience généraleExcellent
Mark B | Expérience généralePatty is a great asset to your company.Great job!!!!!!
Steven S | Expérience généraleI rented my storage unit 4,5 years and from start to finish found consistently that Patty runs a tight ship professionally: the facility is always clean, smells good, and there is a welcoming feeling.
JANICE H | Expérience généralenice personal staff as well
Donald D | Expérience généraleSuper clean. Good location. Good prices. Patricia is so nice and helpful! She made a difficult day very pleasant. Would highly recommend.
Marla M | Premières impressionsVery professional. They made my time with them worth it.
Joshua N | Expérience généraleVery nice people,
Ray M | Expérience généraleNice facility, friendly and helpful employee's!!!
Keith S | Expérience généraleI would recommend this place to everyone.
Robert T | Expérience généralePatty works hard to make this facility run smoothly!
suzanne e | Expérience généraleVery pleasant experiance.
patrica m | Premières impressionsI have used this u haul for almost 5 years excellent service always helpful Patty the property managers is great I would recommend this facility to anyone I have used others this one is the best
EDWIN B | Expérience généralePatty is a great person and manager.
RICH F | Expérience généralelady there had a great personality is willing to help you in any way she possibly could I will do business with you again at any time
Wayne a | Expérience généraleAffordable prices! Highly recommend
Jeffrey V | Expérience généraleThe office staff always have notes that there out and when you needed sometimes they were were not there
Leonides A | Expérience généraleI will definately work with them again if I need extra storage again. Very well run facility.
JOSEPH D | Expérience généralenothing to say
bruce m | Expérience générale------
Gabriel a | Premières impressionsNice facility and personnel, we would use it again.
Jim R | Expérience généraleI wish they had longer hours.
Andrea W | Expérience généraleAwesome
Tracy O | Expérience généraleVery friendly, answered every question that I had.
Ernest L | RéservationPatricia is a total professional and always provided excellent service ! Very accommodating, and I would highly recommend this storage facility. Thank you to Patti !!! :) :) :)
Kim a | Expérience générale*****
DONALD R | Expérience généraleI recommend this company 100 % I’m very happy with the price and customer experience
Maria B | RéservationNo Comments
Charles M | RéservationHelpful and friendly staff. Well taken care facilities. Would like to rent storage for our 34 ' motorhome as soon as they will have space available.
Luis & | Expérience généraleOnly issue was moving out. The 24 hr access would have helped. The AM hours were not early enough, especially on Sunday.
Dana a | Expérience généraleunit to small
Gary o | Expérience généraleThe
VICTOR D | Expérience généraleThe management was so helpful to me. Thanj you
Jim H | Expérience généraleKaren was helpful and is professional in everything she does.
SUSAN M | RéservationThank you for your services!
David B | Expérience généralePatty Paradees was an experienced and knowledgeable professional, as well as friendly charming and a pleasure to communicate with and work out the things that may need attention,Everyone there was f
pam z | Expérience généraleFor 80 %of the time we rented at this facility the back gate was missing. The 1st do to the hurricane and not sure on the 2nd. they told they were waiting for the check to come in the mail.
joseph m | Expérience généralePatty and her staff run a friendly and knowledgeable storage and Uhaul facility, I was only with them a short time but used their services several times and they always always greeted me with a smile.
Eric M | Expérience générale