Customer Reviews for U-Haul Moving & Storage of Cambria Heights

5 340 évaluations

207-05 Linden Blvd   Cambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave, No on-site parking available for customers during rental)

(718) 949-1400

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(718) 949-1400

207-05 Linden Blvd
Cambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave, No on-site parking available for customers during rental)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Ed and his manager were an amazing help! Very friendly and went above and beyond with the service.

Alexus Gray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WRENFORD GUY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn Grogan 
Évaluation :
1

Manager and customer service agent was rude. Charged me extra for cleaning where they received the truck as it was

MDTANYER AHMED 
Évaluation :
5

Service is great at this location

DAMIAN FRANCIS 
Évaluation :
3

The staff are little rude

Renal Salomon 
Évaluation :
5

Nothing as far as am concerned Great PR..

Roy Gonzales 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MAMADOU Diallo 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PRINCEEMANUEL ROGERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devorah Jones 
Évaluation :
4

your service was good

roosevelt washington 
Évaluation :
1

Explain more

Diana Jean- Baptiste 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ebony Prince 
Évaluation :
5

The front desk experience was professional. Staff responded all questions and concerns. The van was clean

CHARLENE WILLIAMS 
Évaluation :
5

Staff is very helpful and efficient!

Bernadine Garraway 
Évaluation :
3

I was sent to another location from the original reservation

Melquisedec Quintero 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Anderson 
Évaluation :
5

The young lady who took care of us was very helpful, pleasant, and patient. Excellent customer service!!!

Panya Ricketts 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIJA HOWARD 
Évaluation :
5

Get more truck at this location

PAUL LAWRENCE 
Évaluation :
5

Keep it as is

PATRICK FRENCH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Primrose Lammie-Duncan 
Évaluation :
5

Faster check out...

Chris Morgan 
Évaluation :
5

As a first time user of the U-Haul service , staffs are very helpful and kind .yes I will definitely recommend that location to persons .. thank you guys..

ELIAS DE COSTA M ST JUSTE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee brown 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kitwana Robinson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VILNER EUGENE 
Évaluation :
5

Monday team is still learning but the ladies did their best and tried to help everyone. The return team on Thursday morning are amazing. Those gentlemen are very efficient. They are amazing.

Lewis Bond 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamed Ali 
Évaluation :
5

The time waiting for approval

Prince Gallimore 
Évaluation :
5

The employees did are great all the vehicles are always clean and maintained the manages the best the crew works together sometimes be crowded but they get you in and out as fast as they can I recommend this location 24 hours 7 days a week appreciate you you all keep doing a great work

Sheldon Prescott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudia CowanJosephs 
Évaluation :
5

Check and make straps work on car dolly

edgar cruz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANNE A LESLIE 
Évaluation :
1

The man that was checking me out was so terrible. I cleaned the car, and was spotless but he told me to wash it with water. He sent to the gas station nearby but it had no water. He was soooo desperate to charge me the cleaning fees. He said even if I clean he will still charge the cleaning fees. Which I did the self checkout after. Was the truck clean enough? Of course it was.

Zakaria Ahmed 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Beckford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ruby jones 
Évaluation :
5

Always a pleasure working with the staff at this location. Pleasant, Friendly and prompt service. I left a package in the cargo van and it was retrieved. Excellent Customer Service.

JEAN DORVILUS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM SMITH 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Horace Newland 
Évaluation :
5

Keeps giving the above services

Herbert McMillian 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Geraldean Sartor 
Évaluation :
1

The trailer was infested with roaches and incredibly dirty

VANESSA NICOLE BROWN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vishma Manoo 
Évaluation :
5

your service was very good

Francois Daniel 
Évaluation :
5

It was great ! The young man I spoke to few days before was informative. The Lady who assisted on 1/11/24 was great. She even knew men that could assist me in my move. I believe her name is Shelly. Shout out to Shelly !!!

JUNES JONES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gedney Stoute 
Évaluation :
5

I don't think there's anything you could have done to make thi experience more delightful. The two guys working there were so pleasant and helpful. You don't get that kind of service anymore. It was Sunday morning and they seemed grateful to be there. Most young people show the opposite. You guys are lucky to have these two not one but two beautiful young men hats of to them . I never write comments but I was moved by these two young men helping each other. Marie Woodson

Marie Woodson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADEOLAS ADEGBOLA 
Évaluation :
5

The process took more than an hour. I rent trucks 4 times a year. It should be all in your computer by now. I will be looking for a more accommodating rental agency.

Andre Cherenfant 
Évaluation :
5

The van I had need a wheel alignment other than that great experience

Juan Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy Gaddie 
Évaluation :
5

All went well more eqyuipment needed in some areas .

Gedney Stoute 
Évaluation :
1

Better customer service. Staff was unfriendly and not helpful at all.

Virginia Tucker 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ryan Marques 
Évaluation :
5

The staff was very friendly and helpful. I was called upto the service desk, and in a matter of minutes, I had my equipment and was on my way. The 5×8 was very cleaned and well maintained. I would rent from this location at anytime of needing uhaul equipment.

Cleveland Wright 
Évaluation :
2

The 1st rep was very helpful and nice I said to myself wow I will always use that location not so fast when I returned the truck it was a different person there he was as nasty and impatient he wanted to overcharge me he counted the day that I picked up the truck as one day we argued about that I asked if I brought the truck back the next day at the same time that I picked it up and he said that would be 2 days he went and did something on the machine and stop talking a few minutes later he just leave while i was calling u_haul to find out my option. He was just awfull in a nut shell too much to write would rent u haul again but never that location

judith kirkpatrick 
Évaluation :
4

Rien

Dwight Absolom 
Évaluation :
5

All u have to do is to keep doing the same service and standard

CHRISTOPHERBARRI BRIMM 
Évaluation :
5

The representative was of great help, he made the the experience super easy....

Nathaniel Brooks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mauro Torres Pelaez 
Évaluation :
4

Everything went smoothly thank you.

michael mccray 
Évaluation :
1

I had a lot of trouble getting the car to start. Car was dirty. Very bad experience on 12/28/23

Mario Loiseau 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kavon Kelly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

almog burbea 
Évaluation :
4

Smoky cabin when I picked it up. later found the van leaked on to our sound equipment. It was a rainy two weekends to have a van that was not water proof.

ANDREW CLARKE 
Évaluation :
5

The check in process is to long and technical , not everyone is 18 years old and is internet savvy. Also if you don't have a person with a phone that answers you can't get a rental. Since when are my needs based on a 3rd party answering the phone ? They don't tell you this when booking the rental. What if I have no friends or family with a phone? You got my credit card and all other info why are you dragging someone else into my business? Merci.

charles fisher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan Marques 
Évaluation :
5

All went well. I didn't have any problems.

harold robinson 
Évaluation :
5

Excellent service

Peter Haynes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lee Brown 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eileen Sanchez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devante Zephis 
Évaluation :
3

First, the person at the front desk should be more personable. She barely looked up from her phone when we entered and hardly made eye contact when addressing us.

DORRETTJ MASON 
Évaluation :
1

Le client n'a pas laissé de commentaire.

yugesh Budhram 
Évaluation :
5

Le client n'a pas laissé de commentaire.

osberne debrosse 
Évaluation :
3

I booked the 9' van at Regency hall, Springfield blvd, Queens Village. I checked in online but the lock of keybox stuck and did not opened despite several tries. I made a call to customer support. They gave me back up codes but nothing worked. all this fuss waisted my precious one hour. later I have to go to Linden Blvd, Cambria Heights locations where a desk representative gave me a 10' truck. nobody gave me a compensation for westing my time and effort.

ali saleem 
Évaluation :
5

I was satisfied I have know complaints .

Cedrick Jones 
Évaluation :
1

I recently rented a vehicle from your company and unfortunately had a disappointing experience. Firstly, despite returning the vehicle earlier than initially agreed upon, I was overcharged. The final bill did not align with the estimated usage, and I feel unjustly billed for added charges that I should not have been charged.. I used less miles than was estimated and returned the vehicle with more than the gas I originally received as well as brought it back earlier than intended. Moreover, the customer service I encountered was in poor taste. I believe in fair and transparent transactions, and this experience has left me dissatisfied. I hope that future customers receive better service and more accurate billing.

Isheika Officer 
Évaluation :
5

Gentlemen at the counter was very helpful and extended my rental by another day to prevent me racking up late charges. Nice.

Nzinga Porter 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia Coleman 
Évaluation :
3

The truck smell like fish Not good for business the door was broken in vain and I think I should be compensated

Harry Nixon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREAJ WATSON 
Évaluation :
5

Great service. Staff was helpful

Peter Haynes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dominique freycinet 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold Lowe 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter Lazare 
Évaluation :
2

The first truck they gave me had issues and not well maintained, I did not get far when it started displaying issues. They had to set me up with another truck that was not well maintained either, there was damage everywhere. I was surprised I was able to make it to my destination.

Francisco Umana 
Évaluation :
5

fast and reliable service

leon nauth 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHENDANIEL MONCRIEFFE 
Évaluation :
5

Very pleased with the customer service. The return was quick and easy.

Desiree Leary 
Évaluation :
1

Customer service was extremely bad The guy in the counter was a catastrophy

hashem kettani 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAGUEL ETIENNE 
Évaluation :
5

No improvements needed. Service was excellent

GEORGE RENWICK 
Évaluation :
4

After scanning the QR code to complete the transaction it would be a great help if the customer service rep would help with the navigation of the App.

MARCA THOMAS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Thompson 
Évaluation :
5

No explanation every thing was perfect

Barrington Watson 
Évaluation :
3

They gave me a van that was so stink. The smell was really bad and then when i brought it back, the young man that checked me out was rude. I was disgusted by his attitude.

TENISHA SMITH 
Évaluation :
1

False advertising and a rip off. This place over me money

Clynton Dyer 
Évaluation :
5

Good experience with yours kind personal that gave me all the information about the rent

Carlos Fuentes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin Semexant  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ELIZABETH COPPIN  |  Expérience générale 
Évaluation :
5

The young lady that work the early morning shift is a excellent work keep the place well kept all the times

MANSFIELD GIBBS  |  Expérience générale 
Évaluation :
5

Need more worker

RHONDA BOX  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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