Évaluations des clients U-Haul Moving & Storage of Clementon

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Clementon

Cote générale :

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Anthony A.
Évaluation :

Person waiting on me had a few people ahead of me but was very efficient and very nice!

Gwendolyn S.
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Since we have to return the vehicle back with the same amount of fuel- either rent it out with a full tank (easy to fill to full) or tell people how many gallons the tank holds. I had to keep adding $5 at a time to get to 1/2 a tank.

Dannetta P. | Overall Experience |
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Le client n'a pas laissé de commentaire.

ray b. | First Impressions |
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Efficient service

Shearon L.
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I rented the uhaul and ended up paying for a extra day because I went to hours over which wasn't a problem at all the problem came in to play when they told me I had to pay 1.25 for every mile because even tho I paid for a extra day the mileage didn't come with it.

GERALD R.
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Le client n'a pas laissé de commentaire.

Wanda C.
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Le client n'a pas laissé de commentaire.

Jeffrey F.
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Tremendous experience. Clean professional, organized and very helpful. Effortless experience. The best U-haul I've been to.

Earl S.
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Very professional and fast service

Deena G.
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Don’t be so expensive for 2.5 hrs of use.

Larry B.
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Le client n'a pas laissé de commentaire.

Pathik P.
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Inhad fillled in all the information while making reservation. The location atleast called me.5 times to ask for same info over and over again

terence D.
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I was told unlimited miles. Then got charged a ridiculous 236.10 for miles used. I took the truck to drop off a few items to another location unaware that I would get charged 236.10 for the miles used. The rate is extremely unfair. I would never have made the trip if I was aware of the additional fees. I would have waited for another day and ran the items down with my pick up truck and spent 20.00 in gas tops.

thomas W.
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Le client n'a pas laissé de commentaire.

Sonya J.
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THE PROBLEM INCURRED DUE TO DIFFICULTIES BY UHAUL, COULD NOT BE RESOLVED AT THIS LOCATION. HOWEVER, THE 1800 UHAUL COMPANY WHO CARES ABOUT THEIR GREAT REPUTATION AND CUSTOMER SATISFACTION ULTIMATELY RESOLVED THE SITUATION AND I REMAIN A CONTINUE CUSTOMER.

Bill G.
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Le client n'a pas laissé de commentaire.

Joseph C.
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Le client n'a pas laissé de commentaire.

Priscilla T.
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The associate went above and beyond to help theu this stressful day!

Mansa P.
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It was unfortunate that I mistakenly filled the tank to full but yet I was charged $3.00 for going over my miles. Could’ve been an easy trade off.

GERRY K.
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Le client n'a pas laissé de commentaire.

Kathleen R.
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Pick up and drop off was quick, easy and pleasant.

William B.
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Le client n'a pas laissé de commentaire.

Melissa S.
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Le client n'a pas laissé de commentaire.

Marsha F.
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Le client n'a pas laissé de commentaire.

Shana S.
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Le client n'a pas laissé de commentaire.

Dave R.
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Le client n'a pas laissé de commentaire.

John M.
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Le client n'a pas laissé de commentaire.

Nancy B.
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Le client n'a pas laissé de commentaire.

Rick H.
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The uhaul leaked fluid in multiple places on my driveway. I initially thought this was oil but may have been brake fluid. The brake indicator started going off randomly (dash light and a constant loud “BING BING BING BING BING BING BING BING BING BING” that would stop and then moments later start right back up until eventually it just kept going and going and going and going and going. Wasn’t the emergency brake buzzer. Thankfully I was moving local. Terrible experience with the truck.

Arul K.
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Nothing, everything was taking care of well.

KYLE S.
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Le client n'a pas laissé de commentaire.

Rachel M.
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Have someone greet us faster. Parked in the drop off spots and sign indicated to wait, but it was at least 7mins until we were helped and there was other staff in parking lot not helping anyone else

Hope A.
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Le client n'a pas laissé de commentaire.

Ramona S. | Overall Experience |
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I Never Really Experienced Any Major Issues. Staff Was Always Helpful!!!

Daryl V.
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Le client n'a pas laissé de commentaire.

Anthony G.
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I was told it would be a $500 dollar fine for dropping the vehicle at the incorrect location (4 miles away on the same road) and needed to call employees to come back to the location and drive the truck up the street to avoid the $500 fine. This is the first rental company I've heard do this and we are repeat customers for years. Seems like an unnecessary policy to enforce in this situation and leaves us with a bad taste.

Matthew P.
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Le client n'a pas laissé de commentaire.

Tatiana M.
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Associates was beyond nice and help me through the whole process

Leona D.
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Le client n'a pas laissé de commentaire.

diana B.
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I did not like the tactic used to get me to buy your insurance.

Joseph S. | Overall Experience |
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We suffered a huge loss in all the mold and mildew damage from the disgusting conditions at this storage unit. Our entire bedroom set and several pieces of furniture were destroyed.

Mike D.
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The counter people here are wonderful! In and out fast. Great service. Samantha is the best!

Gina P.
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I usually rent from UHaul in Somerdale and there’s usually always a wait and limited trucks available. This location here is great. This is my first time here and the experience was wonderful. I met with a nice young lady at the front counter and she got us in and out. I also like the fact that they have stools for you to sit while you wait as I have been to other locations that do not and you usually have to stand for the whole process. Also, I was met at the door with the truck running and ready. In Somerdale they give you the keys and tell you where to go and find the truck yourself. I also loved the fact that while one set me up with the truck the other person went to pull the truck to the door. It was a team effort and for that reason things ran smoothly and I was out within 10 minutes. When I returned the truck I didn’t even get a chance to make it inside, the guy came right out to take the keys and check the gas and mileage, gave me my total and emailed my receipt and I was on my way in less than 5 minutes. Great experience at this location.

George B.
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Le client n'a pas laissé de commentaire.

Dawn E.
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Le client n'a pas laissé de commentaire.

Bill S.
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The truck has too much play in the steering. The staff was courteous & knowledgeable. I still have not received the final bill & the actual amount charged to my account.

jennifer G.
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Le client n'a pas laissé de commentaire.

Dominick J. C.
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Le client n'a pas laissé de commentaire.

Jerrett S.
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Le client n'a pas laissé de commentaire.

Charles D.
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Le client n'a pas laissé de commentaire.

SRIDHAR K.
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Here the representative walked to where I stopped vehicle, suggested where to park, pulled information about the rental before I could get out of the vehicle, quickly checked the vehicle out (including mileage) and cleared me to go . Asked if I wanted a receipt, I said yes, she invited us into the reception and printed the receipt. Very courteous

Maria C.
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It was so cheap, quick and easy!

Michael B.
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bring your prices down way too expensive. i'll only use you when I have too

Vernita B.
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I was so pleased with the customer service, the and the attention to details. I like this facility very muvh.

Jimmy J.
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Le client n'a pas laissé de commentaire.

Robert K.
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The staff was extremely helpful at both locations and quick.

Catherine S.
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Le client n'a pas laissé de commentaire.

vincent S.
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None at this time

John S.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER H.
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Le client n'a pas laissé de commentaire.

Bojana F.
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Le client n'a pas laissé de commentaire.

walter P. | Overall Experience |
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You should give veterans a discount on there storage rentals

Courtney P.
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Garen is awwwwesome:)))! Very helpful and patient with all of my questions. Went out of his way to accomodate my needs. Would definitely work with him again!!

Geraldine C.
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Le client n'a pas laissé de commentaire.

Thomas G.
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Nothing customers service was Great. The young lady was new and was professional and provided excellent service

Eric S. | First Impressions |
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Satisfactory service received.

robert A.
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Well the first location I went to did not have the item that I rented and was very dirty. I was surprised that your company would allow them to represent your company. I had to drive over 20 minutes to get to the other location and they had a better facility but the employee there that I think was the owner was not. Ice at all. She had an attitude amd was rude. I have used your company for all of my previous moves but will most likely move my business to your competition

thomas g. | Overall Experience |
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None

jonelle P.
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Le client n'a pas laissé de commentaire.

Darryl F.
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You are already doing it. Thank you for the use of your truck. I am all moved in, but still unpacking boxes and I love my new apartment. Have a great year.

Aduko A.
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Le client n'a pas laissé de commentaire.

Matt D.
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Le client n'a pas laissé de commentaire.

Susan H.
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Excellent experience. Great staff.

Yolanda C. | Overall Experience |
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ROACHES in the Storage. Crystal P, UGLY PERSONALITY VERY UNPROFESSIONAL INDIVIDUAL. SHE SHOULD NOT WORK EARTH AT ALL. I WILL NOT RECOMMENDED AN ANIMAL TO U-HAUL. THE WORST STORAGE COMPANY EVER!!!!

Stacey C.
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Le client n'a pas laissé de commentaire.

Joseph B.
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Le client n'a pas laissé de commentaire.

Lisa R.
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Le client n'a pas laissé de commentaire.

venice J.
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The prices and mile,to expensive

harry B.
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Le client n'a pas laissé de commentaire.

Mark K.
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Le client n'a pas laissé de commentaire.

Judy A.
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The staff was very professional and helpful.

norma M.
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THE YOUNG MAN WHO TOOK CARE OF ME @ THE CLEMENTON NJ LOCATION WAS EXCELLENT AND HAS AN AWESOME CUSTOMER SERVICE PERSONALITY , THANK YOU MS MENDEZ

nancy C.
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The girl at the designated drop off, was so nice.

JOSEPH D.
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Crystal was awesome. Very friendly & helpful.

Gregory K.
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Le client n'a pas laissé de commentaire.

Tasaine G.
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Le client n'a pas laissé de commentaire.

Ronald G.
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I cannot remember the young lady name in clementon but she was very knowledgeable and very professional thank you

KAITLYN C.
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Le client n'a pas laissé de commentaire.

Tyisha C.
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Le client n'a pas laissé de commentaire.

Racheal M.
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Love this place the workers are very nice and do their job to make you feel a part of the uhaul family

Kevin R.
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Le client n'a pas laissé de commentaire.

Wanda S.
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Always excellent service!

reginald P.
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C

Franklin Erasmo R.
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Le client n'a pas laissé de commentaire.

tom M.
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Le client n'a pas laissé de commentaire.

joanne B.
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Le client n'a pas laissé de commentaire.

Keith H.
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Le client n'a pas laissé de commentaire.

Gregory B.
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Nothing. Great job!

Oressa G.
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Le client n'a pas laissé de commentaire.

John T.
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Staff was helpful and professional

Eric S.
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Le client n'a pas laissé de commentaire.

Pat K.
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Le client n'a pas laissé de commentaire.

Tsilka B.
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Le client n'a pas laissé de commentaire.

James P.
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Le client n'a pas laissé de commentaire.

Glenn G.
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Awesome piece of equipment. No issues. Thank you!

Catherine Anne M.
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Keep up the great work!

Petrus E.
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Le client n'a pas laissé de commentaire.

milan M.
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Brakes didn't work on trailer !!

preston m. | Overall Experience |
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Extremely the best experience I’ve had with this location. Staff was always prompt when needed. Thanks to Chrystal Passaretti for everything!

Christopher H. | Overall Experience |
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N

david a. | Overall Experience |
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Very pro as per usual

Nicole C. | Overall Experience |
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Very helpful, understanding

John T. | Overall Experience |
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The building and the agents were friendly, the autopay would fall off randomly, the actual storage container was a nightmare there was rat feces everywhere I just threw away everything I had in there

anthony p. | Overall Experience |
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The road for the units were way to bumpy and made it difficult for me to access my unit The road needs to be leveled and repaved I had a very tough time with my trailer bottoming out

Sharon S. | Overall Experience |
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Great price and place

Julie L. | Overall Experience |
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Awesome service.

Mark O. | First Impressions |
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Great people. Very helpful.

david a. | First Impressions |
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Exceptionally chaotic!!! The staff was poorly trained in how to handle a surge. They spent literally hours dealing with one customer complaint while holding others up. MUST DO BETTER!

LYDIA M. | Overall Experience |
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I think they should have more help on weekends, like 2 people inside and someone helping outside with storage lovks , gate access, truck rental etc.because 1 Sat not too long ago i waited 21/2 hours .

Janet F. | First Impressions |
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Some of the best customer service I have ever had

Shawn G. | Overall Experience |
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None

GLADYS S. | Overall Experience |
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.

Shilisa B. | First Impressions |
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Chrystal was very helpful

PATRICIA K. | Overall Experience |
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We used the storage unit for four years, as we slowly went through the contents of my parents’ home once it was sold. We were able to get in and out at our convenience and always felt safe.

Christopher A. | Overall Experience |
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Our son passed away this month. By law I am not responsible for his debts. UHaul charged me $25 cleaning fee. I paid it but it is sad when others take an advantage of someone's tragedies.

Irene P. | Réservation |
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I thought that my 1st month of storage was free but the lady said that if I would have rented my truck from a different uhual place then I would have gotten a free month of storage that's stupid to m

myrtle H. | Overall Experience |
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Well satisfied

Michele m. | Overall Experience |
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Closed my account & I was paid in full. Returned key pad & unit was completely empty. I have been getting phones call messages from U-Haul asking me to call them back but never say what it is about.

MARVIN G. | Overall Experience |
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Customer service is excellent

gail d. | Overall Experience |
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The only thing you can't have your stuff there long.

Wilson C. | Overall Experience |
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Everything from beginning to end was great. A little pricey, but overall the experience was GREAT. Thank you to both the FL team ( Amanda) and the entire NJ team.

Dave G. | Overall Experience |
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Several of my pieces of furniture came out with black mold!!!

darin b. | Overall Experience |
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Excellent Service & kind, accomodating professionalism @the Clementon, NJ location.

Kathleen d. | Overall Experience |
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I paid a full month ahead of time and I moved out with over 3weeks remaining and I feel I should of received the balance of the month ! This is what I. Get for paying a month ahead if due date!

BARRY S. | Overall Experience |
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Unit leaked stuff became moldy had to trash decent amount. Rent raised yearly which I saw no reason for.

Te'Aira J. | Overall Experience |
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My stuff was covered with pollen. Not just a coding from it seeping through the sides like i was told. My clothes were green moving the stuff. Also There was a dead mouse in my unit.

AMY D. | Overall Experience |
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I would not recommend this facility.

Josephine K. | Overall Experience |
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Great customer service.

Non reviews have been submitted for this location.

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