Omar and entire team are amazing
Latanya CopelandCustomer Reviews for U-Haul Moving & Storage of Elizabeth
Testimonials From Recent Customers
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Wonderful customer service. Associates very warm and welcoming, very professional. Will recommend to family and friends.
PATRICIA ROBINSONThe Manager Omar Sullivan was absolutely the best. His attention to detail and commendable customer service, made the rental experience astounding. This will be my U-Haul store for any future needs.
Rayba WatsonMy experience with the staff at both, pick up and drop off, locations was A-1
Patrice WilsonGreat team
Latanya CopelandThanks
CARLOS RIOSYour product is high quality, nothing to suggest in my case; only I can say congratulations.
wilmar Tofino-salinasGreat customer service, very helpful and pleasant.
Kunle ShobowaleI was charged $22 for a mandatory insurance, this was not required in the app while I was placing the rental. This is new for me as I naver had to pay for a MANDATORY insurance not even when renting a car.
Percy LarosaOur recent experience was just about perfect. Very good service!
Lisa Flannerythe guy that helped me was very good at his job. he went above and beyond to fix my situation
CARLOS CHAVARRIAGAMy favorite location. Keep Mr. Omar there he leads a friendly environment
Latanya CopelandGood treatment, but I did not know why upon receipt, the amount was increased. Note that I gave them more fuel for more than fifty miles and the time was only seven hours, but the young man was special in his treatment.
Mohammed ZakkourVery friendly and organized team
Edwin VictorianoKeep the second shift weekends
Henrry McGlounOmar and team work hard for customers
Latanya CopelandTHANKS FOR EVERTING
Carlos G GiarrettoJust keep up the great work
Latonya JacksonAll good
Alvaro CastanedaGreat job Omar and team
Latanya CopelandLove management and team Omar
Latanya CopelandSelected 1 day use and was charge for 2 days. Never again this lication
Kent JosephExcellent help, advice and assistance. Great attitude. Highly recommended.
Edward MooreHave a parking spot for the customer car
Daniel Fils-AimaThe service in theses place it’s ok but the equipment was dirty.
Victor OrtegaGreat team Omar, Keith and other workers are amazing
Latanya CopelandI received the truck with a zero miles left on the tank message on the dash and had to go straight to the gas station. I returned it with 44 miles left in the tank and was charged $28,8 fuel charge. I don't know how a truck can given to a customer on empty and then get charged when more is left.
Lawrence Bobrowkeep up the good work
MOE GHAFFARIVery nice very good
Nasser AlsselmiAwesome staff! They really care & go above and beyond to help everyone out. They truly are wonderful people! Thank you so much! They truly went above and beyond to help us out & we appreciate them so much.
ROXANA RIVERAOne of the best and clean U-Haul dealer in the area
Arturo Pareja | Premières impressionsToo expensive
Abhimanyu GillGood customer service, thx
Mauricio RodriguesGreat staff Very Helpful
Tajah Lucasthe truck cabin had an odor, the radio was not working and there was no hand truck. this is unusual for this location. The service was prompt and courteous.
Raymond KhalifExcellent reps here, very helpful.
faheem khanGreat location
Latanya CopelandFix/maintain and clean your trucks. There were bugs in the cargo area that I had to pick off my stuff. The alignment on the truck was shot, it jiggled all over the road. The cabin smelled like marijuana had been smoked in there many times. It was really disgusting. I have rented from U-haul before and had OK experiences, but after this I will never rent from U-haul again.
Peter JaenschThe truck was dirt, the drivers door didn't open and gas tank was less the 1/4.
Joao TavaresYou gays are best
JOAO PAIVAKeep it up.
Franklin KennedyThey overcharge customers with optional fees . even if you mention it, they said are mandatory. going online you can confirm that actually are optional and you dont have to pay for it if you dont want to.
Daniel SalazarThey have the truck completely empty whe I add gas they do not refund customer service
Noemi LebronAll was good. The staff was friendly and answered my questions.
JHON EDWIN GARCES PEREZFind more nearby store
Mario JimenezMy favorite Uhaul
Latanya CopelandExcellant people working especially the young man who helped me
STEFFANY GANDIAEverything was great and straightforward. There literally isn't anything else that could be better. I used the van and it was great that it had a rear view camera, if the larger vehicles also have one then it's perfect.
Aissa HeathOmar and his exceptional team consistently exceeded expectations during my time with their storage service. Omar's professionalism and charismatic leadership create a harmonious environment, reflecting in the outstanding service provided by his staff. Kudos for a top-notch experience! I recommend their facility like yesterday and it's the cleanest U-Haul that I've ever seen!
christina cadet | Expérience généraleThe truck ran well but the rear shocks are GONE!!!!
humberto TORRAOThe workers were very helpful and polite. Will recommend this place to everyone
Jimmy CiuiaOmar is amazing at his job
Melanie Jordan | Expérience généraleWell Organized Proffessionals
Darrell Brown | Online Move InManagement and All employees have been very helpful throughout the time I was a customer at this facility. Shout out to Omar he has truly been a blessing. Looking forward to future endeavors
Sheneka Pierce | Expérience généraleThey did a great job I would use them again and I will tell my friend about them Excellent job
Rene Gibbs | Premières impressionsThe lockers should be cleaned before renting
Julius Dixon | Online Move InThe MANAGER OMAR was EXTREMELY SUPPORTIVE and COMMUNICATED Will THROUGHOUT MY STORAGE USAGE TIME. THE REST of THE STAFF was EQUALLY PLEASANT To WORK WITH. KEEP UP THE GOOD WORK!!!
derrick moultrie | Expérience généraleOmar is a great asset to U-Haul
Narcissus Martin | Expérience généraleI was not dissatisfied with facility, but the fact that The person checking me in did not know U-Haul policies was problematic. I was charged for the first month's rent even though I came from out of state. I was told it would be credited and it wasn't in a timely manner. Also, I surrender the truck and keys to the agent at the facility on January 18th but it was not recorded. I later received calls saying that U-Haul was going to report the truck stolen. I think if the gentleman who serve me was more knowledgeable, it would've alleviated a lot of subsequent headaches. At close out, I told the gentleman at the desk that there was a payment dispute regarding the first month rent, and that I was there to close out. The gentleman did the clothes out, which turned out to create more work for Omar Sullivan. Other than that I was satisfied with the service in the facility. Merci de votre coopération.
rosemary mcnamara | Expérience généraleExcellent service à la clientèle
MICHELLE ROMAN | Premières impressionsGreat customer service manager Omar is the best. I would definitely recommend.
SHAKERAH SPEIGHT | Premières impressionsGreat customer service!
Maria Mayes | Expérience généraleThe staff there are GREAT... Especially the Manager Omar, who goes out of his way to help me and everyone that was there... Kudos to Omar and his staff.....
nancy jones | Expérience généraleThe staff is very friendly and very helpful, They took CUSTOMER SERVICE to a whole different level I would recommend this U-Haul to everyone
Audwin Caines | Premières impressionsYou guys did good. Thank you.
THOMAS ALEXANDRE | Expérience généraleThe guy Omar was very helpful and mannerable.
Ronald Anthony | Premières impressionsOmar and the staff was excellent. They truly Work with you.
Cortelia Thomas | Premières impressionsElijah was great. Very professional and was so patient.
wesly murphy | Expérience généraleBest staff ever. Big thanks to Omar. The rest of the staff are very helpful all deserve to he recognized.
JONATHAN SHIWPRASHAD | Expérience généraleOmar is great!!!! Nice courtesy and very helpful
Ebonie Mitchell | Online Move InI orderd the wrong size for storage. But manager at the Elizabeth location assisted me, was kind understanding canceled the uhaul and helped me go to another location in Hillside, NJ. Everyone was great, caring, helpful accommodating. Very happy with Elizabeth and the Hillside location staff.
susan sanchez | Online Move InI love the genuine help.
SHAKERAH SPEIGHT | Premières impressionsThe customer service was outstanding!
Juanita Boulware | Online Move InThe staff was professional and always willing to lend a helping hand. Kudos to the managerial staff (Omar) always knowledgeable of the company policies and products. I definitely recommend.
SHAKERAH SPEIGHT | Premières impressionsBest storage unit ever. Clean,Reliable, knowledgeable, friendly and ready to meet all of your moving needs.
Felicia Brinkley | Online Move InExcellent customer service a very pleasant staff.
Marilyn Moore | Online Move InBest Uhaul I have ever visited. The service and kindness of the gentlemen in this location is top notch!
Sheena Mendez Scott | Online Move InVery friendly staff,,, excellent service, love it
Mauricio Lara | Online Move InVery professional staff and very helpful
MAHUMMAD JAABER | Expérience généraleGreat Customer Service!!!
Douglas McAllister | Premières impressionsCompare to other facilities I would have returned to the one storage place I experienced in the past because of reasonable prices and not over charging but due to the fact that I didn’t want to move my things out and start something new I stayed until I was leaving for good but thank you
valerie johnson | Expérience généraleOmar was amazing! He was very helpful and made my transition both in out of the unit smooth. :) He’s a true gem.
April Stitt | Expérience généraleThe staff was always helpful. And Mr. Omar was very helpful and knowledgeable. When I needed help for on line paying all the staff was very helpful. I would like to give a special thanks to Mr Omar he always was very kind and well spoken when I needed help. Thanks Uhaul for caring for my things for 9years
WANDA D S BOONE | Expérience généraleGood service just only stairs no elevator
Deja Acosta | Online Move InI was given an incorrect locker originally. Then given a unit on the second floor with no elevator. I will not be using my unit.
Roshni Singh | Premières impressionsVery nice and professional
Hilda Andujar | Expérience généraleExcelente servicio. Muy eficiente y diligente. Precio excelente.
LUIS CORONA | Expérience généraleExcellent polite service. People at front desk are very friendly.
LUIS CORONA | Premières impressionsThe entire staff was truly pleasant at all times. Omar stood out the most with his customer service, respect and always with a smile. Again I thank the entire staff for their respect and courtesy.
Theresa Smith | Expérience généraleAssociate Bruce Caballero was very helpful and friendly
CARLOS TRINIDAD | Expérience généraleI booked a self-storage location to find out the date on the move the location was close. Needless to say I had to find another location to store my stuff for double the price of what I order. This experience let me felt cheated and blindsided.
CARLOS TRINIDAD | Premières impressionsVery helpful staff they go above and beyond for you
floyd mccloud | Expérience généraleI had a cancellation at the last minute from Uhaul Hillside. I was terrified. However, Omar the representative from Uhaul Elizabeth saved the day. He was able to get me a available unit at the Elizabeth Uhaul storage and charge me the same rate of the unit that I was supposed to get in Hillside. Now that's, EXCELLENT CUSTOMER SERVICE!
April Stitt | Premières impressionsOmar, the store AM, always assists with a smile.
PEGGIE MORGAN | Expérience généraleOmar the store AM is awesome.
PEGGIE MORGAN | Premières impressionsTeams work friendly people took their time to assist me best place to rent from
regine Coriolan | Premières impressionsOmar, the GM, is an extra courtesy, enthusiastic, and greeted me with a big smile throughout my whole transaction. I will continue to rent from this location as long as Omar continues to work there.
PEGGIE MORGAN | Premières impressionsStaff were very accommodating and extremely helpful and supportive. They solved my many issues with the reservation and went above and beyond to help me with my move and storage problems. They stayed after hours to help and accommodate my needs.
Viryuana Moreira | Premières impressionsLOVE YOU GUYS
CHRISTINA LOPEZ | Expérience généraleThe office is very clean and neat, employees are wonderful, especially the manager' Omar, attended to all the customers in a professional manner. I moved all of my business transactions to them. I recommend this office.
Shola Olaniyi | Premières impressionsI really appreciate the service you're giving me . Excellent is the word ! Merci!
joseph theodore | Expérience généraleManager on Duty, "Dee" was a great and helpful person! Very attentive and she ran the show! Big thanks to Dee for making this a great experience.
Manuel Marrufo | Expérience généraleEveryone is courteous, friendly and extremely helpful, particularly the manager Omar.
FELICIA BRINKLEY | Expérience généraleSome of the staff need to learn how to greet clientele and be cultural sensitive
john castano | Expérience généraleDanielle Davis did a great job. However, a coworker of hers was not able to match a storage price for a competitor and so I had to move all my stuff 5 miles away to a competitor for half the price.
David Gibbens | Expérience généraleThieves, ignorant, liars I will be reporting to the better business bureau
Richard Wilson | Expérience généraleVERY,VERY EXCEIIENT SERVICE!!!! THANK U ALL!!!!!
ARMILLIA LEAK | Expérience généraleLove Omar..best worker ever
Sadria Edwards | Expérience généraleThe manager of this unit have his staff well trained,pleasant,helpful,freindly,and professional thank you do much
Dawn Randleman | Expérience généraleThank you guys I appreciated your services. Your kindness was a plus. Thanks again.
GINETTE CHERY | Expérience généraleBruce and his coworker were THE best at the storage unit in Elizabeth!! They went above and beyond with their service. I m so happy they were there to help.
Claudy Montour | Premières impressionsAll my needs, concern and help was well answer by the manager, I’m extremely happy with the service I received.
Tedwin McSam | Premières impressionsMr Omar is a "Rock Star" and knows how to hold down the fort. BIG UPS for the stellar optimum "Customized" customer service to him and the whole team for their patience and people skills.
Nadja Bailey | Premières impressionsVERY!!!! VERY!!!! PLEASE WITH THE SERVICE!!!
ARMILLIA LEAK | Premières impressionsAll the staff was very helpful. A Great Team! Omar was great help when moving my stuff out of storage.
raziah massie | Expérience généraleExcellent service from helpful and kind employees. Very satisfied and happy to have had such a stress free experience.
kathleen morris | Expérience généraleI use this facility for truck rentals and storage. The staff at this location is very professional . They are eager to assist with any questions . I highly recommend this rental location.
Brendon Beittel | Expérience généraleI had a problem with my reservation, and the Manager went above and beyond to help me. He wasn't even in the store at the time. But he turned my bad day from turning worst. Thank you very much
Raziah Massie | Premières impressionsMr. Omar was very professional and very well manner, you can not ask for a better person very very sweet person.
Renee Granger | Premières impressionsEvery employee of this facility was so kind, courteous and helpful Thank you all so much Jim Dodge
James Dodge | Expérience généraleMr. Omar was always nice and helpful from the day I started until the day I ended. All other staff were also helpful, whenever I required assistance.
Corrin White | Expérience généraleI had a very good experience with your service
Ran Rimon | Expérience généraleManager Omar helped me and made the visit pleasant.
Rahjana Williams | RéservationWell I just want to say thank u to Omar the manager. He turned a bad situation in to a blessing.
Kim Cook | RéservationStaff was very professional and kind.
Jennifer Hall | RéservationThe storage was too expensive....
Nykya Hill | Expérience généraleI spoke to a guy named Omar and he got an attitude, even stopped listening to me on the phone when So was trying to explain to him my issue. I heard him talking to someone else while I was still talki
Brenda Alonso | Expérience généraleOmar is fantastic! He has great customer service and very professional.
Emmanuel MALIGANYA | Expérience générale