Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
PARKING NEEDS TO BE PROVIDED SOMEHOW. I USUALLY HAVE TO PARK OFF SITE, ABOUT 10 MINUTUE WALK TO FIND A SPOT THAT ISNT SOMEINE ELSES PRIVATE PROPERTY AND THAT I WONT RECEIVE A PARKING TICKET
tim rice
Évaluation :
4
Le client n'a pas laissé de commentaire.
mohamed hashi
Évaluation :
5
Great service. Fast and efficient
Fabian Bonifaz
Évaluation :
5
Le client n'a pas laissé de commentaire.
andrii dovhoshyia
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSE ROQUE GERAR FERNANDEZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
anabella onilla
Évaluation :
2
Very bad experience BUT saved by a fantastic employee: 1- vehicle was notnprepared/assigned to the order. Got their at scheduled time and could not get the truck. 2- called the helpline... not helpful at all. Sabrina did not listen to my problem and transfered me and was on hold forever... got disconnected 3- the app did not work 4- called a 2nd time from a different phone, same experience as 1st one Finally saw an employee coming in way early then opening time and he helped me retrieve my rental even if the store was closed.... no app or online service will replace the human customer service... give this guy a promotion!
JEAN-SEBASTIEN RACINE
Évaluation :
2
U-Haul app does nothing. That is, the ability to change appointments does not work at all. The location never answers their phone. I tried calling multiple times on multiple days at different times of the day and I was put on hold immediately then the person never got back to me. When I arrived for my appointment I was told they were finishing up with another customer and it would be quick. So all in all my car would be ready in about 1,5 hours. After three hours I returned and it still wasn't ready. Then the computer system crashed and they could not process my payment. I had to leave my credit card information with them which I did not feel comfortable doing.
Patrick Chan
Évaluation :
3
Everyone in line was complaining that there was only one young lady taking care of the front counter and it was taking a lot longer than should have. Everytime I use this location it's always the same story. I actually booked my pick up time later figuring I would of missed the rush and would of been in and out in no time. When I dropped off the truck I should the young man a picture of the odometer, fuel gage and of a warning light that appeared during my usage. He asked if I paid with a credit card, I said yes and then said it's taking care of and if I'm okay with an email receipt and I was gone.
Karl Wiegele
Évaluation :
5
Great!
Antonio Junior
Évaluation :
2
Le client n'a pas laissé de commentaire.
Luke McDonald
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
harold tomlinson
Évaluation :
3
While I didn't have a bad experience with this location, it wasn't the location I initially booked with. The one I booked with wasn't even open on Sundays. Wasted 40mins trying to contact a rep for said location before having to rebook. Really set back our plans for the day. Inconvenience is an understatement.
Deney Forrest
Évaluation :
4
Le client n'a pas laissé de commentaire.
L J Savage
Évaluation :
5
Highlight the ease of changing the order via Chat. The support was excellent.
debra Parker
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dawn Carey
Évaluation :
4
Rien
ANDREW GERTIG
Évaluation :
5
The pick up process could be easier. I wasn't sure if I picked up truck online or had to go into office
Adelia Cordeiro
Évaluation :
5
Nothing. Always a pleasure
Bely Hidalgo
Évaluation :
5
The guy at the return on March 9th at around 11am is awesome. Friendly, funny with so much positive energy. As per my receipt it says it was Philip W. Awesome guy!
Boris Pavlovic
Évaluation :
5
the guy with the beard was so efficient and easy going, helpful and curteous thumbs up buddy keep it up
alexander casco
Évaluation :
3
I got charged 25 cleaning fee. Truck was exactly as I got it. Clean. I forgot to put gas back. They chatted me 68 dollars for quarter tank. So I got ripped off. Not great experience
Danny Gargaro
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erlis Fino
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mark Wong
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Chiasson
Évaluation :
5
I found the 7/16 of a tank refill to be a stupid game where only you can win. It's irritating and transparent.
JULIA CLARK
Évaluation :
3
I don't like the fact that there is no parking spaces available and customer service rep told me that there is nothing Uhaul can do about that. Then who can do something. Almost every person who comes to rent a truck has a vehicle and for Uhaul not providing customer a legal parking is absurd. Telling customers to use another business property (Ikea) does not really speak about Uhaul sound ethical practices. The service was good, but the whole company practices are very poor. Maybe something for the local news to do a story about.
Dolores Posch
Évaluation :
4
Have a separate or wider entrance/exit.
Steven Pereira
Évaluation :
4
Hire Workers that want to be there
Omar Jacobs
Évaluation :
5
salon with a strong smell of marijuana
Pavlo hnydyn
Évaluation :
1
Charged me a fee saying the trailer was dropped at the wrong location on the property. Staff did not advise of any particular drop locations and I had to waste my time trying to contact the store to get my money back.
SEAN LUKAS
Évaluation :
1
Customer service desk clerk was confrontational to questions. Equipment had some sort of old rotten food in inside door handle.
Jeanine Lombardi
Évaluation :
5
Overall my experience was really good. I was not happy about being charged a cleaning fee and a fuel fee. 1. The truck box was all swept out and cleaned. 2. I picked up the truck with the fuel gauge just below the 1/4 tank, and that's what I replaced
MARIO CAMACHO
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dmytro Nekrasov
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTON ZHIVCHIKOV
Évaluation :
5
The people working there was very nice and helpful and the lady who take care of us was always smiling and helpful.It was my second time at this place and not the last one Thanks
Normand Cadrin
Évaluation :
5
A1 service. Truck was cleaned and well maintained. Cx representative was positive and polite. Thanks uhaul queensway!
Pedro Cabral
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Swierz
Évaluation :
3
Le client n'a pas laissé de commentaire.
veysel pelit
Évaluation :
4
U-Haul is very convenient to me and my staff and I appreciate the two locations I use typically. I really have an issue with the emailed paperwork though... I DO NOT NEED a preliminary cost receipt and to make it worse, I do not seem to get the final receipt on a timely regular basis. This is an annoying trait
L J Savage
Évaluation :
3
Le client n'a pas laissé de commentaire.
ANTON ZHIVCHIKOV
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandor Nemeth
Évaluation :
5
Keep up the great work
Steliano Nosi
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roman Wynnyk
Évaluation :
1
They asked me to put more gas than what the car had when I got in. When I told the worker he said I have the mileage here it shows that you need to put extra gas
Onur akin Mercan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alan Willmer
Évaluation :
5
Stationnement
Artem Cherednichenko
Évaluation :
4
Le client n'a pas laissé de commentaire.
Faramarz Farahani
Évaluation :
5
The only downfall is no customer parking on site. The staff was very efficient and we were out in 20 minutes. I would definitely use the again. Thanks U-Haul Diana
Diania Lint
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pauline Danilowicz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Boris Pavlovic
Évaluation :
5
Le client n'a pas laissé de commentaire.
Suzanne Carter
Évaluation :
4
Small site tough to manouver and also for drop off /pick up with your private vehicle not a lot of parking
Gavin Longmuir
Évaluation :
5
Le client n'a pas laissé de commentaire.
Preetam Rathore
Évaluation :
5
There was no parking ar the facility but they were nice enough to accommodate me as I'm handicapped
Brian Bates
Évaluation :
5
No parking facility available for the personal vehicle
Abhishek J
Évaluation :
5
Besides Sukhi in the east end, Queen Street is tops. Thanks for all the assistance.
LJ Savage
Évaluation :
5
Easy process
Staff was excellent
Convenient location
sav giovanniello
Évaluation :
5
Excellent interaction once the black list was corrected. A criminal and despicable excuse for a manager at the warden location BLACK LISTED me after the trailer she rented me caught fire on their lot before I even left!!! Talk about the worst possible scenario caused by the general manager at the other location on warden. This is a good location. Stay very much away from the disgusting attitude and disrespect you'll get from the lady general manager at the warden and 401 location.
AMRE ELBARBANY
Évaluation :
3
No parking for my personal car, sent me to park to IKEA
Can get towed
Slow to make payment
Must improve service
3 guys , one working 2 on the back on cell phones
Florin Mocanu
Évaluation :
5
Remind us to check that mirrors have been brought back to the correct position. I had to stop and move the passenger side mirror as I hadn't realized it had been moved when parked on the u-haul lot the evening before my rental.
George Rowell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria Barcelos
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Streat
Évaluation :
4
Hello can u clarify why the $25 rental ended up costing more than $100
Alfredo Falcone
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sherry McCutchen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Owens
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nirojan Niranjan
Évaluation :
3
Le client n'a pas laissé de commentaire.
Brandon Alzate
Évaluation :
5
Unit had only 3/16 of a tank. Low fuel light was on in the first 15 minutes of driving.
Peter Stasinaki
Évaluation :
5
Rented cube van. Staff: courteous, helpful. Equipment worked well. Check-in and check-out smooth. Couldn't have been easier.
Terrance Quinn
Évaluation :
4
Le client n'a pas laissé de commentaire.
David Cormier
Évaluation :
5
Le client n'a pas laissé de commentaire.
Inna Sergueeva
Évaluation :
5
Customer service was very nice - young man with beard was very competent and friendly.
Jens Drees
Évaluation :
5
Fabulous service. Everything clean and organized. Highly recimmend
jennifer seymour
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jaswant Aujla
Évaluation :
5
Perfecto
Andrew Stennett
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
LEONID KATKOV
Évaluation :
5
Le client n'a pas laissé de commentaire.
TARUN BAFNA
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aphrodite Bakas
Évaluation :
5
Friendly staff, and well equipped store
Linda Filice
Évaluation :
2
Was not allowed to park , told to park at Ikea . Ikea has a notice that that parking is for customers only. I should have been clearly notified of this when I booked on line. I had to search for the truck that was at the very back of the lot. There was huge mud puddle at the drivers door , had to get in from passenger door. There is more , but I think you can understand that I was not impressed.
Eric Anderson
Évaluation :
4
Le client n'a pas laissé de commentaire.
MARK HALPENNY
Évaluation :
4
Actually the windows so dirty. Please is very important for everybody security.
Mira Lokietek
Évaluation :
5
Thanks a lot for your help 🙏
Vitaliy Smirnov
Évaluation :
5
Le client n'a pas laissé de commentaire.
sylwia masna
Évaluation :
5
everything is ok
piotr stecewicz
Évaluation :
3
It was cold out and I had to have the truck run for quite a while trying to get the windshield to clear. Quite a few minutes later an employee came out and told me to spray wind shield cleaner to clear it. That information would have been helpful before I walked down to get the truck. Plus I have not been sent the final invoice.
Penelope Redmond
Évaluation :
5
The staff is always friendly and very professional. Great team at this location
Troy Paterson
Évaluation :
4
Le client n'a pas laissé de commentaire.
NICOLA SABATINO
Évaluation :
1
Le client n'a pas laissé de commentaire.
Baljinnyam Erdemechimeg
Évaluation :
5
Customer parking
roger robinson
Évaluation :
4
Excellent staff - very friendly and efficient. No onsite customer parking can be a little challenging
Julia Brown
Évaluation :
5
Keep up the good work
Robert Cappuccitti
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paula Gonzalez
Évaluation :
1
It’s ridiculous that you cannot park your car here when renting you should let your customers know this so they don’t waste gas and cab fare
nicole byrne
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald Lika
Évaluation :
1
They Never answered the phone you can call them every hours of the day for 24 hours and still won’t pick the phone or they will put you on hold for hours and forget about you the Manager she’s they worst very rude she was screaming on the phone to a customer so loud that I can here it in the text room so unprofessional I had most of my stuff destroyed because the storage was full of rat or mouse and ate my stuff and pooped everywhere
Matthew Sinclair
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yoanna klissarova
|
Expérience générale
Évaluation :
5
Only downfall is if you are in the storage area after hours of business.. rental customers are ignorant and block off only access to leave the property.
D'Arcy Gabow
|
Premières impressions
Évaluation :
4
Vans are parked in the isles where the storage units are creating issues with other customers moving to their storage space.
Timothy England
|
Premières impressions
Évaluation :
1
Changing someone’s lock without telling them is sneaky and insane, who knows what goes on and this sketchy place
Joseph Fortunato
|
Expérience générale
Évaluation :
1
Never more! I'm really upset.
Vanessa Alvim
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
WOMI FANBULLEH
|
Expérience générale
Évaluation :
5
Best price in town
Nkem Ononiwu
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Iulian Andrici
|
Expérience générale
Évaluation :
5
Excellent experience, thank you!
RAMESH ARORA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MAYLANI CAMPBELL
|
Expérience générale
Évaluation :
2
I booked a 10 x 10 storage unit and when I arrived there was only a 5 x 10 available.
Mike Belchos
|
Premières impressions
Évaluation :
2
No comments
Dean Cobb
|
Premières impressions
Évaluation :
1
I was not told I had to move out during office hours. Quite the opposite. I was told I could come any time day or night. I then had to empty my unit a day late due to your office being closed. Causing another months charge to be due on my account. Unacceptable. Your staff attempted to charge me $209 for 18 hours of storage that I would not have even needed had I been able to move out the day prior. I sorted this out with your staff in person and yet, your automated system has attempted to charge the credit card several times since moving out. Furthermore the reservation for the truck we attempted to rent was canceled several times. We also rented a covered trailer which got a flat tire. We waited in a parking lot for 4 hours for repair and then were not initially offered a free day of use with the trailer. As though we should have to pay rental fees for damaged equipment that wasted a full day of our move?! My storage was included in an out of town truck rental and it was very difficult just to get the unit to begin with. None of your staff seem well trained and must not be compensated well because their attitude is quite demure even when being spoken to kindly and with patience. My experience with Uhaul has been REPEATEDLY deplorable. May I suggest you train you staff adequately and pay them better.
Nicole Dowzansky
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NHUT TRAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lenka Lichtenberg
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Julian Osborne
|
Expérience générale
Évaluation :
5
The price for a 10/10 is still a little high for outside storage that’s all over all I enjoy the visit .
delroy nelson
|
Premières impressions
Évaluation :
2
They don't need to call and scare customers that I have charges when I in fact moved out of storage unit.
Iryna Koliuda
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SEFIYA ABDULAHI
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Edita Lassakova
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
HOVHANNES TER-MARTIROSIAN
|
Expérience générale
Évaluation :
2
This is a disgrace of a location for U-Haul. I've rented trucks from U-Haul for numerous moves at different locations and have never had an issue. Yet, this storage U-Haul location is awful. The management and staff are impossible to communicate with because they never answer their phones and the staff are not properly trained. I was charged twice for a lock I bought for my locker and they refused to assist and refund me in the matter. I also was told by the staff when I first got to the facility that they would have to see if they had storage available, when I already reserved my storage unit online (stating it was available). Fortunately they had one unit left but it took them an hour to figure out how to assist me. They took my credit card information as they said they would make automatic monthly payments on my card for my unit. However a month later I'm getting calls stating I'm late with paying. Why did they take my credit card information? Is that being used by an employee? Such an awful experience. I would not recommend. The only reason I gave this location a "2 stars" is because the actual storage units suffice to store your items. Honestly a self-serve storage locker facility would probably be better. Renter beware.
Mahayla Markell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Crystal Hayes
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jacob Healy
|
Expérience générale
Évaluation :
4
Phone holding time is too long. It is too long to get the answer. Please increase your phone operator.
Insook Lee
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEROME TROTMAN
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Malan Subenthrran
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
YASER ALINAGHIAN
|
Premières impressions
Évaluation :
5
VERY friendly and sweet girl at the counter at the Queensway location!
ROBERT GATT
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Julian Osborne
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
ARMINDO AMARO
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Betty Morales
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ewerton Garcia da Silva
|
Online Move In
Évaluation :
1
Le client n'a pas laissé de commentaire.
grezegorz noworolnik
|
Expérience générale
Évaluation :
5
Care free storage. 7years no problems!.
PHILIP BECK
|
Expérience générale
Évaluation :
4
Hi - the picture on the website does not match the storage units. I wanted a drive up but you have trucks parked down the middle of every aisle making it extremely difficult to get my car in and impossible to back up into it. It was difficult to find anyone to ask for help. I did eventually and he was very nice but it was extremely confusion and instructions didn't match what i had to do.
sarah charlesworth
|
Online Move In
Évaluation :
5
We did have an issue with the refund but your staff was able to address it to our satisfaction. Merci.
ARACELI LEGASTO
|
Expérience générale
Évaluation :
3
Disappointment with the check out as I have yet to receive confirmation . Returned to facility to receive paperwork unable to provide me with or reimbursed any amount since I was only in storage for 7 days prior to move out .
SALVADORG AIRES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Duckstein
|
Expérience générale
Évaluation :
5
Great staff, glad to be a customer.
Thomas Dorion
|
Premières impressions
Évaluation :
2
The staff was completely unhelpful and didn't seem to know what they were doing. Trying to speak to someone there to get help is virtually impossible holding on the phone for over an hour. Tried canceling online and although I received a confirmation it I was still harassed with calls and emails telling me I was behind in payment. Someone please help this location out with some proper customer service training
Susan Albornoz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANDREWG MATTHEW
|
Expérience générale
Évaluation :
5
Excellent
Atamjeet Singh
|
Premières impressions
Évaluation :
1
Mouse poop in the storage unit, no communication with staff, difficult to speak to someone and even if you did, they rarely followed through with what they said they would. It was a terrible experience. I will never recommend Uhaul again.
KATIE HALL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Britney Andrade
|
Expérience générale
Évaluation :
3
It's nearly impossible to speak to someone on the phone unless you have extreme patience. 9 times out of 10, I was on hold so long that it transferred me to the U.S.A. Also, the locks are very hard to open after a few months, took nearly 1 hr to open a few times. It's a good thing I didn't go in it often.
andreen christie
|
Expérience générale
Évaluation :
1
My experience with the storage option at 1472 The Queensway was among the worst customer experiences I've ever had. I was offered a free first month as I usually am with my reservations, given the fact that I have a corporate account. When I took the offer the sales associate confirmed this with me at the time the first month would be free and proceeded to process the transaction. Only after I was all moved in called me to tell me that there had been a mistake. They subsequently threatened to "cut the lock if I did not return to the store and dispose of all my items." They had called me after hours to tell me this! The store closed at 7:00pm on Wednesday and they called me at 7:45pm after I had already gotten to my house and returned the truck! Completely inappropriate on behalf of U-Haul especially consider I spend thousands of dollars every month renting equipment from this company and this exact location! They then proceeded to steal a total of $271,49 from me by charging my account without authorization! What kind of organization does that! I am taking further action and will consider strongly closing my account with U-Haul at the end of the month after I've fulfilled all my business obligations.
Derrell Horsford
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
richard romanin
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
dawne jubb
|
Expérience générale
Évaluation :
2
Trying to get a hold of someone to close my contract was an awful process. The general manager did not respond to any of my emails and I could not get through by phone. Uhaul should not have an online move out portal if I you're just going to make customers go in to the facility in person. The whole process made me not want to use uhaul again as it caused a ton of unnecessary stress.
Brandon Lachance
|
Expérience générale
Évaluation :
5
A very easy, good experience. Very helpful staff at this location. A little more details up front on how to work the self-check out would Have made it slightly easier - but does not deflect from good service.
dawne jubb
|
Premières impressions
Évaluation :
4
Your service and prices are good.What I dont like is the lineups and if I rent a vehicle the extra $20 charge.
STEVEN BUDMAN
|
Expérience générale
Évaluation :
5
Very fast and helpful
Trevor Lombard
|
Premières impressions
Évaluation :
4
Easy access and location to move goods in and out of the facility. Storage space is well insulated and clean. Would recommend or use again.
Chris Kennedy
|
Expérience générale
Évaluation :
1
Extremely upset with my experience at the Queensway In Etobicoke location. Long story.
Andrea bossence
|
Expérience générale
Évaluation :
4
.
QUEENSWAY CHURCH
|
Expérience générale
Évaluation :
4
.
QUEENSWAY CHURCH
|
Premières impressions
Évaluation :
5
Very professional
Phillip gomes
|
Premières impressions
Évaluation :
5
.
QUEENSWAY CHURCH
|
Expérience générale
Évaluation :
5
Nice people
QUEENSWAY CHURCH
|
Premières impressions
Évaluation :
5
It was an excellent experience having storage with uhaul.
xinwen he
|
Expérience générale
Évaluation :
5
personnel amical
QUEENSWAY CHURCH
|
Premières impressions
Évaluation :
2
The manager is friendly, but I am super disappointed about being mislead about a promo by someone on the phone, I also double confirmed that there was a note on my file, but there wasn't
Kerri Lee Benson
|
Expérience générale
Évaluation :
5
Staffs are very helpful.
Yafang He
|
Expérience générale
Évaluation :
3
After checking out of the locker I still received bills from the for a month- it took several emails and calls to get it fixed!
Dan Trivett
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Expérience générale
Évaluation :
5
I had very good experience with U-Haul. The clerk who helped us was very nice and professional.
Yafang He
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Premières impressions
Évaluation :
4
Had the pricing just been a little bit better, and a bit more staffing on busy days I would have given it an excellent rating. The staff are generally good - wait times were excessive on occasion.
dawne jubb
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Expérience générale
Évaluation :
1
I've already filed a complaint with customer service. Hopefully the manager will be in contact soon .
Pippette Eibel
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Expérience générale
Évaluation :
1
Today was my second visit to U-Haul since yesterday the person that booked my room booked one in a completely different city. No apologies today for wasting my time to rebook .
Pippette Eibel
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Premières impressions
Évaluation :
5
Staff was very friendly and knowledgeable
Tim Flood
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Réservation
Évaluation :
5
Quick, professional, friendly service.
Vanda Termansen
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Réservation
Évaluation :
1
The staff truly incompetent. Obtaining initial access took very long because staff didn't know how to use their system. Keys were given to anyone who asked, pointless security. Now boycotting U-Haul.
Jemar Jones
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Expérience générale
Évaluation :
5
I am a senior and have been a customer for five years, it would be helpful if senior discounts happened on a monthly basis.
SHARRON KENNEDY
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Expérience générale
Non les évaluations ont été soumises pour cet établissement.