Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
If you don't have a dollies that I reserved when I come to pick up,do not charge me the price for the higher dollies because you or out of the one I ordered.
Brittney L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phylicia N
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Expérience générale
Évaluation :
5
Awesome customer service
Tiffany H
Évaluation :
5
The young lady at the counter was very helpful, efficient and professional....will visit this location again.
Andrea G
Évaluation :
2
They need to make the gas readings match contract and truck always got to pay $25 or more for gas when You put it back where It was from beginning
Cynthia M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carlice D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamarcus J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kim P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sonya E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristopher M
Évaluation :
5
Rien
Jessie J
Évaluation :
3
My Uhaul was "dropped off at the wrong location" so I had to go to this one. I had to drive out of my way as movers were waiting on me.
Sarah B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tayana N
Évaluation :
3
Le client n'a pas laissé de commentaire.
Larry R
Évaluation :
5
.y personal opinion is that you keep the staff you because they are courteous and very helpful
Demetrius P
Évaluation :
3
The storage was dirty, something stick is on the floor as we speak.
Britney E
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Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Samantha H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gladys P
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sandra M
Évaluation :
5
Expand parking area for trailers.
Kenneth M
Évaluation :
5
I rent monthly and Sherita is an excellent professional with a pleasing personality and attitude
Alfred G
Évaluation :
4
Le client n'a pas laissé de commentaire.
Venita P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas C
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Premières impressions
Évaluation :
5
Great Customer Service. Very friendly and helpful and insightful of my needs and my uncertainty of good old Internet. All in all my experience was a pleasant and easy.
Synetric O
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shaneria T
Évaluation :
5
The ladies that work there were wonderful and down to earth. They were very helpful and pleasant to talk to.
terese r
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Expérience générale
Évaluation :
5
Excellent
Jerome J
|
Premières impressions
Évaluation :
3
I asked the manager at the store why the price was different from on line. His exact words were, I am not going to even try to explain. Heck I don't even know or understand myself. Call customer service. My suggestion for improvement is customer service training, store/rental policy refresher as well as leadership skills development.
Kimberly A
Évaluation :
2
When I arrived the guy at the cash register was nice but never moved out of his seat after we was done to come check the truck and see if it was ready. The truck was dirty inside and out. It had equipment in it that I never asked for but was charged for. Luckily I'm in a good mood or I would've rated it a 1.
Jeremy M
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jamil L
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Expérience générale
Évaluation :
5
Shanita and staff are always helpful with positivity. This move has been my first and it is arduous. They have advised me correctly on multiple occasions saving me money and time.
Anjanetta F
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
terese r
Évaluation :
2
Unprepared
Steven W
Évaluation :
4
Staff not doing their job! Having the customer, hook up their rental equipment.
devon r
Évaluation :
3
Using the app to pick-up was not as easy as I was hoping. Also, the pick up location was further then what I had asked for which caused me to go over the mileage range and have to pay more in the end. I was not informed of the pick-up location until a few days before and we tried to call and change it but no luck.
Kennedy` S
Évaluation :
3
The whole experience was a very good one.
Jackie C
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Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILLIAM R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ali A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia C
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Expérience générale
Évaluation :
5
Everything was super good
Eric T
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chrystal T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susie D
Évaluation :
5
This is the first time I needed to use a storage space and I was very satisfied with the service.
Ruby C
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM S
Évaluation :
5
I'm happy with employees, kinda pissed about y'all having to mail deposit, bad setup. Good experience with locations as always. A+, except for mailing deposit, put me in a handle.
Jess M
Évaluation :
3
I was quoted a free month and I even have that free month emails but once I got there it was completely different. That's not right to quote a price then change it or say it's according to facility. That needs to be in bold print when booking the storage. It's in poor taste and false advertisement.
Annesha G
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Premières impressions
Évaluation :
5
The young lady waa very helpful, polite and knowledgeable. Even though it was raining and cold, she still kept it very professional. I definitely will be back and will for sure recommend this location.
Lester M
Évaluation :
5
Le client n'a pas laissé de commentaire.
FREDRICK N
Évaluation :
5
Le client n'a pas laissé de commentaire.
terri p
Évaluation :
5
Keep Doing What Your Doing' Shout Out To Store Manager Ms.Cunnigham!!
LEE B
Évaluation :
5
All went well every one was profesor
Gerald W
Évaluation :
5
The Truck was loud and had very little power
Andre H
Évaluation :
4
Better customer parking
Velma S
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brian W
Évaluation :
2
I know that it's difficult to find people to work these days but there was only one worker who was very unprofessional. She was on her phone while getting our rental prepared, clearly didn't want to be there, it seemed like she knew what she was talking about but was very short with her words. This location is not in the best part of town which made refueling the truck a very frantic experience. In the 5 minutes at the gas station, we saw numerous police chases and were begged for money from a homeless woman. Returning the truck after hours was also very confusing. I wish the worker had gone over it with us ahead of time. I understand these are somewhat unavoidable complaints but my suggestion is hiring more welcoming people and moving this location to a different part of town.
Daniel M
Évaluation :
5
Nothing.Great customer service.Very patient and professional staff.Easy rental and return at this location.
Valerie W
Évaluation :
5
S.O.
ANGELA S
Évaluation :
5
Nothig
JAISMINE C
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bridget M
Évaluation :
5
My experience was great the truck had a leak and some of my items got wet on the inside of the truck because it stormed here
Dorissa W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danielle L
Évaluation :
3
Customer service should be better from the employees inside the store.
Mia D
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Expérience générale
Évaluation :
5
Staff always the best and good humor Shenita forever rock best GM at Uhaul the best best best that's why I only go to this one!! No matter where I live I rather pay extra miles !!! Check receipts
Alan C
Évaluation :
5
S.O.
WILLIAM H
Évaluation :
2
I was charged for 2 rental periods because there was only 1 person working when I arrived and returned which in turn took away time from my rental time period. it took almost 1 hour to get squared away & drive off.
Malika F
Évaluation :
5
Excellent service à la clientèle
Lee M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda W
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Expérience générale
Évaluation :
1
The Staff Was Rude
jonae w
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cecil M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Willie N
Évaluation :
4
Le client n'a pas laissé de commentaire.
Monica J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela B
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Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tricia N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Atilia B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Isaac A
Évaluation :
5
Not
James A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Felicia F
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Expérience générale
Évaluation :
3
Customer service could of been a lot better
Tenisha G
Évaluation :
3
make sure they know exact which person truck they are handling and not getting them mixed up with the next customer
Jyuna w
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa S
Évaluation :
5
Best rental experience ever. Agent is very knowledgeable and goes beyond expectations. Dropoff quick and easy. I will use service again.
Will R
Évaluation :
1
Lazy and rude staff even the Manager!
shnequa s
Évaluation :
2
Location charge extra stating U-Haul was returned at five and it was originally return at 430 as scheduled. Fees was not wha the company advertised
Lavetta B
Évaluation :
5
Muhammad showed the best customer service I’ve ever send
D'Andrea G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Reola J
Évaluation :
5
I have nothing but good things to say about your company everyone was friendly they bent over backwards I love it!!
vera A
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Premières impressions
Évaluation :
5
Have What I Need WHEN I Need it' Nuff Said.
LEE B
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jerald B
Évaluation :
3
Windows were dirty, could barely see out of them. Tire system maintenance light was on.
Jerald B
Évaluation :
5
Le client n'a pas laissé de commentaire.
John W
Évaluation :
5
Employees make you feel relaxed and appreciated
veronica e
Évaluation :
5
Le client n'a pas laissé de commentaire.
James P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linda B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cortney W
Évaluation :
3
Automatic checkout
ROBERT C
Évaluation :
2
Le client n'a pas laissé de commentaire.
KAYLA B
Évaluation :
5
Mrs. Marquette was very sweet and extremely helpful. She kept a smile on her face throughout the whole transaction and gave excellent customer service.
Brittany R
Évaluation :
5
Mr. Muhammad was extremely helpful and courteous. He is a cool guy with great customer service.
Brittany R
Évaluation :
3
Make sure your reservations are available. I went to pick up my truck on Valley Rd in Birmingham and was told my truck wasn't available after booking it a week in advance. Had to drive 10 miles to another location and it put me one hour behind schedule with my movers.
Richard L
Évaluation :
5
Le client n'a pas laissé de commentaire.
WALTER R
Évaluation :
3
Get Rid Of Your New Assistant Manager. He's Very Unprofessional.
Sherie M
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sherie M
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacqueise P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chiquita S
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHAAKERIA W
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Premières impressions
Évaluation :
5
It was a last-minute move and ladies were very friendly and accommodating and help with storage and a truck. Very professional clean and courteous
terese r
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mykeil C
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Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Cynthia D
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Premières impressions
Évaluation :
4
very good
WILLIE S
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
janice f
|
Expérience générale
Évaluation :
3
Parking space was limited due to working on new adding new concrete to the area but not convenient alternative parking. Also better customer services with some of the reps others were amazing including Marquitta she help me move the truck, explain the process of storage and returning the truck, transfer the card information and very friendly to me and my friend.
laquisha w
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric D
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERRANCE P
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shante B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samantha C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcella S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Winifred J
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cherri F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
YAMIJA H
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Maurice N
|
Expérience générale
Évaluation :
3
Ms Cunningham was good, having a extra lock on the storage when I arrived on 3 different occasions for no fault of mine is mind blowing and a huge inconvenience, due to that I decided to cancel the storage after 27 days of rental, the staff need to make sure they know the status of each building as far as not being doubled booked,payment status, etc to ensure what happened to me don't happen to anyone else. I will not recommend this Uhaul location 3038 Bessemer Rd, Birmingham Al 35208
Kala E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jean B
|
Expérience générale
Évaluation :
5
The manager is great love her very helpful
Falisha G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ray M
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tiffany A
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
GLEN C
|
Expérience générale
Évaluation :
1
The attendant/ cashier had a bad attitude
Michael J
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
prentice p
|
Premières impressions
Évaluation :
4
Thanks Rwrightbey
RICHARD W
|
Expérience générale
Évaluation :
1
I am disabled. they stole my families belongings. Moved our stuff. Claimed they fired person responsible. When I complained and asked for help. They sold our stuff. 2 days ago. Peter hall/hill Sharita Cunningham Twila should be fired for fraud, embezzlement and violation of rights. This is a liability UHaul will not survive.
JANNETT B
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
brianna r
|
Expérience générale
Évaluation :
2
My unit got damaged really bad, all my clothes and furniture was destroyed
Linda R
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Antonio B
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Taneshia B
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cynthia F
|
Premières impressions
Évaluation :
5
Marquette was very helpful and patience. Even those she was working alone she made sure I was well taken care of alone with the other customers.
FERRONYE E
|
Premières impressions
Évaluation :
5
Everyone there is so pleasant.. Awesome staff
Vonetta P
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Dominique R
|
Expérience générale
Évaluation :
1
Lack of staff and had to wait a long period of time to check in when I checked in they canceled my reservation.. Very bad experience
Vonetta P
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
NAKISHA E
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BERNARD B
|
Expérience générale
Évaluation :
5
The manager was beyond professional. She was friendly, courteous and knowledgeable.
Beverly C
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Barbara F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shaundrekia F
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Robin P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ke'Aundria G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosetta M
|
Premières impressions
Évaluation :
2
1. Allow your customers who have been there longer than 6 months to use your private dumpster. It's selfish not to allow it. 2. Help customers toss mattresses, especially if they have been there longer than 6 months. Set up a system to help hall away items for customers who have paid for long stays. 3. If a customer has patronized your business for a considerable amount of time be willing to bend a few rules. Make it fair and willing to help assist the customer. Be willing to bend stiff rules. Then your customers will always return to a family like business.
Terria W
|
Expérience générale
Évaluation :
1
The storage unit wasn’t suitable for what I needed.. had to cancel and go somewhere else..
AUDREY G
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Versie C
|
Expérience générale
Évaluation :
1
Lamento mucho. Decir que la persona. Que me atendió de muy mala forma. Yo e requerido el servicio por otras ocasiones esta ves. La persona que atiende. No es nada agradable tenía una reservación. Y decíaque no tenía la reservación y que no tenían. STORAGE. a atenderme por qué mi inglés no es muy bueno me sentí muy incomoda con el trato hablé con una persona de servio y ella me ayudo. A que me buscara STORAGE y me dio uno muy pequeño fue nesezario buscar iotra reservación más
LILIA O
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacqueline G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth L
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
QUANISHA F
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
april b
|
Premières impressions
Évaluation :
5
nice place. helpful staff
cottrelle e
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Venessa W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roderick S
|
Expérience générale
Évaluation :
1
THE MANGER THE WOMAN! IS VERY RUDE AND SHE IS NOT U-HUAL QUALITY!
GENERAL D
|
Expérience générale
Évaluation :
5
Ils sont super!!!
Lashika R
|
Premières impressions
Évaluation :
5
Thanks for the free month! Awesome....
SANDRA L
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Ruby C
|
Premières impressions
Évaluation :
5
She was nice the manager
Anthony P
|
Premières impressions
Évaluation :
5
Always friendly and was always greeted with a smile.
Davisha D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christine D
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Kamedra P
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERIC G
|
Premières impressions
Évaluation :
4
Shanita is great!
DEBORAH N
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raven J
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JAMICHEAL S
|
Expérience générale
Évaluation :
5
The young lady who helped me yesterday deserves a pay raise she was the only one working in the facility as well as making sure everybody was okay she held her own and she did it with a smile and gave excellent customer service at the five points location
Jasmine T
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robyn m
|
Expérience générale
Évaluation :
5
Angel was very nice and helpful. I asked her a question and she explained everything to me. She took her time and it was another female there also I think she was new but she was nice also. The unit was very convenient to me.
RUBY W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashanta T
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Efreo H
|
Expérience générale
Évaluation :
3
I rented the unit on behalf of my Nephew who lost his mother to a heart attack in July and his Stepfather in August. He lives in Florida and needed someplace to store househhold items. I am extremely disappointed that I could not get a refund of the unused portion of my rental payment. The ending date for my initial rental was 24 September. Prior to that date, I made a payment. My nephew and I cleared the unit out on 27 September, just 3 days later. I believe that I should only be charged for the 2 or 3 days from the 24th. and rest should be refunded to me. Thank you for your consideration. Mattie D. Harper
Mattie H
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
mary h
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Amanda W
|
Expérience générale
Évaluation :
3
The storage facility itself was excellent. I used the unit for several years and found no problems with my stored items. The problems that I had was with the parking. On Saturday, September 12, 2020, I parked my vehicle in a parking space painted for parking. When I parked, I felt a pull on my right bumper. When I looked, a nail protruding from the cement barrier had ripped off the right side of my bumper. I informed the manager, Shinita Cunningham. She said that the parking spots were for hitches, but there were no signs saying the parking spots were for the hitches. I now have a damaged bumper and I am not pleased about it because it could have been avoided. There are no customer parking spaces for storage customers. That problem needs to be addressed. On Sunday, September 13, 2020, the normal staff was off. The gentleman filling in could not open the storage area because he did not have the keys or codes. Me and my family waited for 1 1/2 hrs but were still unable to get into the storage area. I thought it was ridiculous that he did not have the correct information necessary to continue normal operations. It was very frustrating and I had to reschedule meeting dates with my family to complete emptying the storage unit. Communication is of the utmost importance to keep a business functional and your customers stress and worry free.
MATTIE M
|
Expérience générale
Évaluation :
5
Customer Service was EXCELLENT..
Danita S
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
veronica e
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jenoa S
|
Expérience générale
Évaluation :
5
Very ,Very, helpful. Staff went over and beyond to make sure I was satisfied. KUDDOS TO THE YOUNG LADY THAT ASSISTED ME TODAY..
Danita S
|
Premières impressions
Évaluation :
5
I wish the upstairs storage had a ramp we could use that when taking the washer and dryer up
Sheena C
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shontija D
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyrianne J
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robyn m
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chakita S
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Premières impressions
Évaluation :
1
This was absolutely the worst experience I have ever had moving with Uhaul. I just have spoke with 12 individuals from 800 Uhaul online, Ethics department, store managers, clerks, and maybe 2 individuals were pleasant and willing to assist my family and I. Hey ur storage reservation was secured wrong by representative, the services that were supposed to be available were not available putting the safety of my family at risk. The size of the storage that I reserved and was forced to down grade to a unit that almost didn't fit the capacity of my goods. We were threatened by the staff. Worst experience ever.
Traci R
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Premières impressions
Évaluation :
3
I encountered some unprofessional conduct during my experience. Twice they posted a late fee when they failed to deduct the payment; I had to call headquarters twice. I feel being I closed out account a few days after making a payment, I should've been refunded
Charles H
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Expérience générale
Évaluation :
4
I made a payment in January and your records stating that I didn’t I went to my storage and was unable to get in it had a lock on it and I’m not pleased paying my money for something and the person steals my hard earned money but I’m moving my things out
James B
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Expérience générale
Évaluation :
5
Management was very nice. Ms. Shenita was very easy to work with even when my account was delinquent, I received adequate notification and options to get my account current.
Keona J
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Expérience générale
Évaluation :
5
Thanks to y'all😊
Jacqueline M
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Expérience générale
Évaluation :
5
Excellent
Janice B
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Expérience générale
Évaluation :
1
Your price are to high storage and rental truck ..sorry I would not recomend u haul ....to any one that have my experience with them..
kc r
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Expérience générale
Évaluation :
5
They were very knowledgeable, kind and eager to help.
Janice B
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Premières impressions
Évaluation :
5
Been coming here since May 1st, 2019 and I enjoy my visit every time I stop by to renew my contacts. Great staff.
Jose C
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Premières impressions
Évaluation :
5
I am from Arkansas and oftentimes I am in Birmingham and requires Uhaul services whether it is storage or trucks. If I run into any online problems. I call Shenita and she takes care of me. The best!!
Grace W
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Expérience générale
Évaluation :
1
I was verbally assaulted by the female Uhaul representative as she had her crying child at work. 4 chairs were stolen via a former male personnel, and he destroyed 4 mirrors.
ANNIE E
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Expérience générale
Évaluation :
3
I would have given this facility an above average rating but I had a bad experience concerning the handling of my property. Some of my property was destroyed and stolen from my rental.
Erica C
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Expérience générale
Évaluation :
1
i have not used your service in over a year. Please follow up on this. i never been in alabama .
Howard S
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Premières impressions
Évaluation :
4
I had already gotten my things out of storage and no one took the time to see that, but kept writing me about my storage fees. My things been out since November and I hate they didn't check first.
Cassandra Y
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Expérience générale
Évaluation :
5
Thanks very much to everyone!
Hazel N
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Réservation
Évaluation :
5
We had multiple changes and thus U-Haul was able to accommodate. Very friendly manager and staff. Merci
robert m
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Expérience générale
Évaluation :
5
Efficient and friendly prompt service will use this facility again
charles j
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Réservation
Évaluation :
2
The Staff's attitudes were horrible. I've used this company several times, but never have I experienced such rudeness.
Tywanna H
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Expérience générale
Non les évaluations ont été soumises pour cet établissement.
