Customer Reviews for U-Haul Moving & Storage of Fort Smith

4 698 évaluations

2205 Towson Ave   Fort Smith, AR 72901
(@ U St)

(479) 785-4036

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(479) 785-4036

2205 Towson Ave
Fort Smith, AR 72901
(@ U St)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Windshield was very dirty and could have been cleaned off prior to pick up.

Paul Wanstreet 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Holt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Martin 
Évaluation :
5

Pickup was a great experience dropping the trailer off was a nightmare the receiving party should have their contract revoked

Thomas Sabin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger Duncan 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lakeesa Bryant  |  Premières impressions 
Évaluation :
5

I have lived in eight different states in my life. And that means I traveled a lot. I have used U-Haul as well as a bunch of other companies for rental equipment. This is not hyperbole, the entire process was the smoothest experience I've had in all of my moves. The crew at this location was kind, energetic, helpful, and most importantly knowledgeable. From the pick up to the drop off, everything was great. I would highly recommend.

Vincent Mann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DYLAN RILEY  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fernando Estrada 
Évaluation :
3

The tow straps were too short to fit in the ratchet. Then never received a call back.

calum ross 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david tasler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Schulte 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aaron Graham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAYLEE Briles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy Ingle 
Évaluation :
5

This is for UhAul not the pickup and drop off. When you reserve don't change pickup locations three times on a person who already has the stress of doing everything else needed to move and the moving itself. Three separate reservations two on the same day and I had to call several times to get my equipment at the same place as I reserved

Matthew Rogall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal Grantham  |  Premières impressions 
Évaluation :
5

Thanks we appreciate it we had very good service the guys at the counter are excellent

Jay Witt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

holly motley 
Évaluation :
5

Service is always A1 keep up the good work

LEE PALMERJONES 
Évaluation :
5

Helpful friendly staff.

Daniel Holter 
Évaluation :
5

Always excellent service from a competent crew at this location. Highly recommend

DAVID NORGAAR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefanie Bower 
Évaluation :
5

Friendly service. Easy to rent and return

rajnish rammohan 
Évaluation :
5

First time renting a U-Haul and sure wish I would have all the times I moved before. Definitely worth the price. Even for in town moving. Makes for fewer trips. I had the 20 foot truck and it was extremely easy to drive.

Justin Weaver 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashlee Smallwood 
Évaluation :
5

The staff was helpful and polite.

Kali McKnight 
Évaluation :
5

Very friendly staff, every single one of them with smiles on their face, and willing to always help

Myda Chavez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heath Walker 
Évaluation :
5

Employees very friendly and helpful. The trailer was extremely dirty inside and I had to spend a lot of time cleaning the equipment I had put inside.

drennan lopez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana Roza 
Évaluation :
5

Staff was knowledgeable and friendly

Neva Lowery 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delaina Davis  |  Expérience générale 
Évaluation :
2

The truck was filthy inside and out, the breaks would make the truck slide instead of stopping and when I was on market Street all of a sudden the truck made a beeping noise n the truck shut itself in the middle of a busy intersection when truck was idling the whole truck would shake front in alignment problem as well

brandy cothran 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Remona King 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Jacobs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy McDaniel 
Évaluation :
5

I dropped a truck off and the team worked fast to expedite me out the doors. They were very friendly and seemed like really down to earth people. The young lady that checked me out went out of her way to see if I qualified for a veteran discount.

Greg Reynolds 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Clay 
Évaluation :
5

The staff at this location is always friendly. I've have multiple rentals and a storage unit in the past.

Reannna Allenbaugh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Sims 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Lovell 
Évaluation :
5

Great people to work with on moving across country

RON PHILLIPS  |  Premières impressions 
Évaluation :
5

customer representative employee very friendly and very helpful

forrest grubbs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicky McSorley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Scott 
Évaluation :
5

Always excellent service from this location. Highly recommend for any equipment rental or storage needs.

DAVID NORGAAR 
Évaluation :
5

The guys and girls that work there are extremely professional. They will get you in and out with all the necessary equipment in working order. They will also check you in efficiently. It's a win-win situation. I'm a regular at this location.

Yvette Powers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Stone 
Évaluation :
5

Spencer did a great job on the install and the explanation of the warranty.

Mike Eiffert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY Adams 
Évaluation :
5

Staff was cordial, professional, friendly and helpful.

Alie Bahsoon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katrina eyster 
Évaluation :
5

Very quick service and nice team

LEWANDA Powell 
Évaluation :
4

Vehicle was very dirty inside

MARY-UERLING LAFEVERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha McMaster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher rhodes 
Évaluation :
5

Awesome employees, great place

EDWARD BAIN  |  Expérience générale 
Évaluation :
5

I only use this location in the Fort Smith Arkansas area. Everything you can say Good about a location is there. I use them fairly often and recommend them to others always.

JOSEPH TAYLOR 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judy Farrar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Landen Brown  |  Expérience générale 
Évaluation :
5

Every experience I had over the last month was first rate. Equipment rental and return as well as purchasing moving materials was fantastic.

Curtis Ralston 
Évaluation :
1

The customer service was extremely poor. I was greeted with an immediate attitude as soon as I reached the store. I was then given a U-Haul that didn't have any gas in it. The meter was below 1/16! There's no reimbursement for the extra gas I had put in the truck because there's no telling how much I would use on my trip. The original bill was 40$ more than I was promised and I lost 40$ in gas. Terrible.

STEVEN KENNEDY 
Évaluation :
5

No problems

Tim Mcneil 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chip Cooksey 
Évaluation :
5

Great customer service!

Kristen Long 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montelle Mullins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry Billingsley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KELLIE GARDEA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelcey Knuckey 
Évaluation :
3

Everyone was very accommodating and very courteous

christian ward 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori Shupert 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JLisa Thompson 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kolton Buxton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffrey Paddack 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jay sheeds 
Évaluation :
5

As always, excellent service from the friendly, efficient staff at this location. Highly recommend to anyone for moving and storage needs.

DAVID NORGAAR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruaidhri Crofton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Black  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindi Watkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Blake 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christy Miners 
Évaluation :
4

Staff was really polite and helpful with the process

Octavia Napoleon-Edwards 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra Briggs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shavaunta Barker 
Évaluation :
5

Staff was very professional and accommodating.

Daniel Russell 
Évaluation :
5

Always a pleasure working with your associates at this location. They are ALL very friendly, professional, and anxious to help you with all your questions & needs. I always recommend this location anytime asked about renting a truck or trailer.

JAMES ROBERTS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher rhodes 
Évaluation :
5

It's always a pleasure working with all the associates at this location. They are always friendly, very helpful in working with you on all needs. I always recommend this location anytime asked about truck or trailer rentals.

JAMES ROBERTS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby Reppond 
Évaluation :
5

Service was great

Alexteen Cobb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna Goetting 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Lane 
Évaluation :
4

Front desk personnel were great, helpful, and friendly. Well done!

JOHN PRIESTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis Coro 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natya Flake 
Évaluation :
5

Very well managed location staffed by competent, knowledgeable and friendly staff. Highly recommend for any moving and storage needs

DAVID NORGAAR 
Évaluation :
5

Great friendly staff & a premium facility perfectly maintained... Couldn't ask for anything more from a business 

DOUGLAS SCOTT  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patti DENT-CHASTEEN 
Évaluation :
5

Really nice people and very helpful.

Curtis Goings 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Cameron 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette Delpozo 
Évaluation :
3

Le client n'a pas laissé de commentaire.

maria jimenez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Reno 
Évaluation :
5

I called to make the reservation because I needed to know if they hitch up the trailer for me, Yes. The reservation, sales staff, counter staff and the one who hitched up for me were all great and had great personalities. Return trailer was no problem. All went well.

Dianna S Bartlett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Cooksey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold Scroghan 
Évaluation :
3

No complaints. Truck was ready on time. Both gentlemen working were very informative, pleasant, and friendly. Least awkward rental experience I've ever had.

Jessica Mehrbakhsh 
Évaluation :
5

Nothing I can think of.

JAMES A LANDRY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron Schmidt 
Évaluation :
3

The size of the storage is not as big as others for the same price. Also the bathroom was unsanitary and had a horrible order.

leeanna pamler Jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PENNIE THOMAS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikilena Messina  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terry Anderson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felisha Mitchell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JALONDA BALDERAS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared Schluterman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PENNIE THOMAS  |  Premières impressions 
Évaluation :
3

Average no trash near storage bathroom always broke and or dirty and close at 10pm I work evening shift 6 days a week

April Joshua  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody Krebs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Floyd Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALIZE TUCKER  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWARD BAIN  |  Premières impressions 
Évaluation :
5

Since we got the unit about four years ago, everyone has been so helpful for us at all points of our patronage here. All the staff worked with us if there was ever an issue with payment or when were getting moved out. Rose is exceptional at making sure all issues were dealt with in a timely and professional manner.

LiLya De Leon  |  Expérience générale 
Évaluation :
3

Gave a 30 day notice on June 30th , as I have had my unit for alittle over 3 years. I am still getting billed and past due notices. Would like this rectified , as I was a great customer and never late on payments Thank you

April McKnight  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

shawna castillo  |  Expérience générale 
Évaluation :
3

Staff was friendly and nice only thing is the storage unit was not swept out it had spiders, spider webs, & a dirty sock left in the unit

TIFFANY MCCALL  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joel Topham  |  Online Move In 
Évaluation :
5

Helpful staff

Joel Topham  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mandy Cobb  |  Expérience générale 
Évaluation :
5

For the Uhaul facility on Townson Ave in Fort Smith, AR The rest of my last in May -June up until I reached Fort Smith was an Almost Disaster through out the orders with Uhaul!! Fort Smith is the only reason I’ll ever do services with the Uhaul Company ever again!!

kathy mullen  |  Expérience générale 
Évaluation :
5

Rose and her staff were always helpful and willing to help if needed and were very flexible when my auto pay was messed up because my debit card on the account had to be changed (debit card compromised and bank issued a new one) Rose notified me in a professional and courteous manner the correct it! Along with the Storage Unit I had rented several trucks and the process was super easy and quick! So like I said if you need storage I'd give Rose and her staff a call! 1-5 Five Stars I'd rate U-Haul Fort Smith 10 Stars!

Hubert Earp  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashanti McGill  |  Premières impressions 
Évaluation :
3

Lights are out in storage building can't see anything and my truck rental was nothing but problems this time. Extremely unhappy

Jason fangrat  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Thorson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Bello  |  Premières impressions 
Évaluation :
5

Everything was great. I would definitely use them again.

adam fenby  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Anderson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher hall  |  Expérience générale 
Évaluation :
3

One issue I had but couldn't do anything about it was when I talked to the person on the phone the unit that I had requested was supposed to had been climate control. When I got there it wasn't. So I had to take what they had The other issue I had was the mice in the was bad that is why I had to find somewhere else. But your staff was very nice and friendly.

Kathy Watson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEMETRIC CRAFT  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnathen Miller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Hebel  |  Premières impressions 
Évaluation :
5

The unit I had was very hard for me to close. There was no offer to have it checked out.

SHERRY OLIVER  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

nathan silvis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA ROGERS  |  Expérience générale 
Évaluation :
4

The young man that helped me was wonderful! Great CS! Went above and beyond to make sure I had a wonderful experience. Even came and checked how the unit was for me while he did his closing rounds. Very polite and courteous. Merci.

Melissa Koenen  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Alger  |  Expérience générale 
Évaluation :
5

Restrooms in main building were surprisingly clean and well maintained!

Greg Chapman  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Gloria Maldonado  |  Premières impressions 
Évaluation :
2

The unit was broken into and amazingly the video footage was not available. You people are criminals. Obviously, we know who stole my tools.

Brad Tucholski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Moreland  |  Expérience générale 
Évaluation :
5

Very good prices and staff and love the facility

RANDY MILLER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Astriel Tanner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Floyd Johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine Miller  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONICA WOODRUFF  |  Expérience générale 
Évaluation :
5

What made UHaul storage fantastic was the staff!! Rose & Dillion are amazing! I stayed with UHaul for 2 years and had some concerns about security and Rose went above & beyond to ensure my things were kept safe and they were! I would definitely recommend UHaul to anyone!!

Dawn Clark  |  Expérience générale 
Évaluation :
4

Wish they had more accessible units that weren't upstairs.

LYNDA SIAU  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexander Morgan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianne Fausner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Blair  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Snyder  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie Barton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FORREST BROWN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hubie xaysauasy  |  Premières impressions 
Évaluation :
3

I paid rent on time every single month, and the only thanks I got for being a customer for well over a year was a raise in my rates not once, but TWICE. The exact same size unit was $65 cheaper a month at another facility. The unit was clean, but besides that it was subpar.

BRENT TOLBERT  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laurie English  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nocona Mashaney  |  Expérience générale 
Évaluation :
5

was very pleased with the service

Evelyn Banks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRY OLIVER  |  Premières impressions 
Évaluation :
5

Staff was very nice and fast.

SHEILA ROGERS  |  Premières impressions 
Évaluation :
5

Thank you for letting me store my stuff at this Uhau!

Louren Escamilla  |  Expérience générale 
Évaluation :
4

We were sent to the wrong number storage unit and when we got to the correct one, there was a rat trap sitting in a dark corner that should not be touched bare-handed. Of course we had to pick it up and carry it into the lit hallway to read the embossed black instructions on the black box to tell what it said and by the it was too late. The rat trap that shouldn't be touched already had been.

N Keith Hays  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick parry  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

shawn jones  |  Expérience générale 
Évaluation :
1

500$ worth of stuff stolen nothing replaced and no compensation

Malacy Letlow  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah DesOrmeaux  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Jacques  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittney Nicole  |  Premières impressions 
Évaluation :
5

The employee Mac, was super helpful and very friendly.

Mikilena Messina  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kristin Featherston  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shelia pendleton  |  Premières impressions 
Évaluation :
5

Everyone has been so nice and it is so appreciated. We had to make an unplanned emergency move and as awful as the circumstances are, it has been a huge relief and very helpful that our experience with U Haul on Towson in Fort Smith, AR has been great. We have rented at other storage facilities before and have never experienced this positive of an experience. Thank you so much

mariha fowler  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DILLON GREGORY  |  Premières impressions 
Évaluation :
1

Did Not do or have what I want

Judy Shelton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Little  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIJAH CADLE  |  Premières impressions 
Évaluation :
5

They went above and beyond to help me if you guys had 10 star rating you got it from me

Angel Quinones  |  Expérience générale 
Évaluation :
5

Uhaul worked with me through a difficult time in my life. My husband and I experienced moving across country, with 4 children & myself pregnant, for a better life. In the mist of things, we found ourselves homeless and working towards stability again. Uhaul was there to keep what mattered safe and secure. We worked out a payment arrangement. I'm glad to say, in time for the holidays, we have a house and all of our belongings. Belongings that bring back such great memories, before things got tough. Thank you so very much!!

Todd Blue  |  Expérience générale 
Évaluation :
3

Run down building unit had a rat poison block just sitting in it the motion sensor lights sometimes worked.

Benjamin Whitney  |  Expérience générale 
Évaluation :
4

Helpful friendly staff.

Carol McKee  |  Expérience générale 
Évaluation :
5

Excellent customer service

FELICIA JONES  |  Expérience générale 
Évaluation :
3

One of the workers had an attitude. There was in glasses who checked us in he was very helpful and nice.

stevie Mcgirt  |  Premières impressions 
Évaluation :
5

Customer service was excellent !

FORREST BROWN  |  Premières impressions 
Évaluation :
5

Worked through all my needs on short notice. The best place to go

RON GALLEGOS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Hamilton  |  Premières impressions 
Évaluation :
1

I'm not one to leave bad reviews, but when credit is due….When a reservation was made, I explained what I needed. Clearly they didn't understand. Upon arrival, the guy at the desk was unhelpful and didn't know how to give directions to 'check in' so I could use my entry card. No directions anywhere, not on the map, or the door. After 10 minutes in the heat, the card finally decided to work and allow me in. (Another group of people moving had the same issue, they came in behind me) I was given a climate controlled room down a long hallway that was not easily accessible and could not fit the 8 foot, 400 lb piece of furniture inside, due to narrow hallway and door. It couldn't have been broken down and I expressed that. I called the front desk and the guy(s) were so unhelpful and really just didn't care about customer service or their job. They really could use customer service training. It isn't all uhaul places, the location on stirman road in Fayetteville, Arkansas was awesome and very helpful when I rented the trailer.

Mary Baxter  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN ADNEY  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

OLGA ZEPEDA  |  Expérience générale 
Évaluation :
1

I'm not one to leave bad reviews, but when credit is due….When a reservation was made, I explained what I needed. Clearly they didn't understand. Upon arrival, the guy at the desk was unhelpful and didn't know how to give directions to 'check in' so I could use my entry card. No directions anywhere, not on the map, or the door. After 10 minutes in the heat, the card finally decided to work and allow me in. (Another group of people moving had the same issue, they came in behind me) I was given a climate controlled room down a long hallway that was not easily accessible and could not fit the 8 foot, 400 lb piece of furniture inside, due to narrow hallway and door. It couldn't have been broken down and I expressed that. I called the front desk and the guy(s) were so unhelpful and really just didn't care about customer service or their job. They really could use customer service training. It isn't all uhaul places, the location on stirman road in Fayetteville, Arkansas was awesome and very helpful when I rented the trailer.

Mary Baxter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Eagleson  |  Expérience générale 
Évaluation :
5

Easiest and Best process

Lori J Rose  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARYAN NASH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aren Reitzel  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbara tracy  |  Expérience générale 
Évaluation :
3

Most of your employees, are wonderful and great customer service people. But one bad apple, can ruin your entire experience with U-Hall. I won't call him by his name, because you probably know who he is. Rose is a great customer service person, as well as most of your employees at Your facility On Townsend Avenue, Fort Smith, AR.

Evelyn Holt  |  Expérience générale 
Évaluation :
3

Roaches were in my unit when I moved out of it.

betty clinkscale  |  Expérience générale 
Évaluation :
5

Extremely friendly and helpful staff. Vehicle was clean.

Riley Powell  |  Premières impressions 
Évaluation :
4

The sliding latch on the unit is hard to engage to lock and open the unit.

PAT LUSK  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAKAYLA LYNCH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbara tracy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby Weatherford  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISHANA DAVIS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

randy northrup  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Desiree Shaw  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonnie Parker  |  Expérience générale 
Évaluation :
4

Two issues that need to be addressed are, your computer system has too many glitches and needs to have IT look into it. Second, the bathroom facility in the back building needs to have access or fixed or whatever, we need that sometimes as customers. Its a long walk all the way up front just to relieve ourselves.

James Jenkins  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL DAVIS  |  Premières impressions 
Évaluation :
5

Fast, friendly and accommodating service! Highly recommend this location for your U-haul needs!

KRYSTA DAVIS  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MAURICE MARTIN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clara Miles  |  Premières impressions 
Évaluation :
5

Very helpful friendly and ready to help with everything. THANK YOU U-HAUL

CONNIE SIMMONS  |  Premières impressions 
Évaluation :
5

Rose was awesome helping me!!!

Valerie Rhoades  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa whitlow  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne Kelch  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jaehong chung  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN VAUGHN  |  Expérience générale 
Évaluation :
4

Access hours should be longer without having to pay extra per month! Other than that I have no complaints.

Samantha Good  |  Premières impressions 
Évaluation :
3

Unit was a lot smaller than represented we had to get rid of our living room furniture and two shelves because they didn't fit.

Belinda Williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannetta Mccrery  |  Premières impressions 
Évaluation :
3

I would have said excellent If they would have fixed my lock and they said they would fix it when they moved me to this storage unit from the storage unit I had originally rented which was perfect for me, The whole time that I was in this new unit my big lock did not work. Had to have my boyfriend come and change out the small lock so it would lock up, never did have the big lock fixed, they kept saying they would fix it and they didn't. Used to wrap a chain around it and make it look like it was locked up. And if it wasn't for that I would give them an excellent rating.

APRIL LUSK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Thomas  |  Expérience générale 
Évaluation :
3

Our unit is so small we had to throw away our couch sectional,and two shelf units we were not happy about it

Belinda Williams  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tania Guerrero  |  Premières impressions 
Évaluation :
5

Rose was great & very helpful. Great management.

Lotoya Roberts  |  Expérience générale 
Évaluation :
5

The bathroom stank and were never cleaned in the back storage building but everything else was wonderful

Lee Turner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Hershel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Sims  |  Expérience générale 
Évaluation :
1

I went to yours storage facility 2 weeks after renting a unit. And man that was running the place called me a homeless old woman and said that he had seen me camped out on the side of his building two weeks earlier. He treated me badly I hope he is reprimanded maybe you can rip some of his stripes and pay bring him back down to Earth where he needs to be. I am not homeless and hurt my leg badly and just because I had on pajama pants because it's the only thing I could wear does not make me homeless which I am not and I certainly did not sleep nor try to live in one of your unit inside or out.

Timothy Arvin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTY UPDEGRAFF  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JALONDA BALDERAS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Anderson  |  Expérience générale 
Évaluation :
5

The staff are friendly, knowledgeable and professional! They answered all my questions and offered assistance. Awesome staff!!!

TAMARA MAYS  |  Premières impressions 
Évaluation :
5

I told Rose that U-haul in Fort Smith was the best experience of my disastrous move. She, her staff, and the facilities showed the caring, competence and attention to detail that should be represented across your company. Kudos!

jon jennings  |  Expérience générale 
Évaluation :
5

The guys at the u haul pla e on Towson Ave are so nice and helpful they really made my experience excellent!!!

Jasmine Ramos  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ralph Pate  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES PITTS  |  Expérience générale 
Évaluation :
5

Great place

Timothy Arquitt  |  Expérience générale 
Évaluation :
5

The young Gentleman Spencer at the Ft Smith, AR on Towson Ave UHaul is AMAZING. So EXTREMELY helpful in EVERYWAY! Spencer was VERY VERY patient with our questions and he helped us So much! PLEASE, let Spencer know he was EXTREMELY EXCELLENT and we appreciate his kindness and customer service!

Stormy MacDonald  |  Premières impressions 
Évaluation :
5

The girls there were awesome! They helped me the whole time and were super nice!

Tiffany Parker  |  Premières impressions 
Évaluation :
3

The floors in building A are super uneven and hard to roll the dollys on. Especially from the outside going into the building.

Emilee Swearingin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUE CUSHENBERRY  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler Patterson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan Murillo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Artem Homan  |  Expérience générale 
Évaluation :
4

We saw a cockroach, in the climate controlled area. Hoping that u haul has exterminator come out often enough. That was the only reason that I didn't give 5 stars.

Melynda Thompson  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

becky boehme  |  Expérience générale 
Évaluation :
5

I was never so blessed to be sent to that area of drop off. My whole trip had been a nightmare. If it weren't for the services from a corporate U-Haul dealership I wouldn't be there. You have top-notch gentleman name Jason who went above and beyond and well over expectations of services. He made app for the mistreatment of a unauthorized dealership that I picked my merchandise up from. And I've been renting from U-Haul for centuries. If the lady that took my reservation hadn't told me of this storage unit being available to me upon my arrival I would never known. She was the most awesome little girl I wished I had her name. Upon my arrival to drop off my truck to service was above Beyond anyone's expectations. Jason only made my mind up that I was at a real dealership of U-Haul and not some runoff. And made arrangements for me to get my truck and move my stuff within the next week I've my relocation. Jason should be commended as well as his staff. They are truly U-Haul Representatives. Jason again I can't express enough how much the job means to him he takes it very serious. And was the only reason I did leave my stuff at the dealership and we'll rent another truck can move on to my home now. I will be trying to find out how to get to your corporate reviews my experience. I want a c e o to see my comments. I've rented U-Haul for centuries under the same phone number. Wouldn't think to go anywhere else. But Jason saved your representation of U-Haul. If I were an Undercover Boss I would go in there and I would get him anything that man needed. I can't express enough of how wonderful his service was and how much he corrected and reassured me I wasn't wrong U-Haul is number one and is going to be number one as long as it's a corporate facility. As I stated I do want to go to your site for my final review of picking up my truck and having to drive from Florida at 55 and taking 3 days to get here. Thank God there was storage when I got here. Again I can't thank Jason enough and a reassuring me but you are still number one and can remain number one if you have employees like Jason Fulcher again I'm not sure of his last name but I'll never forget his name Jason.

MARIANNE PEW  |  Premières impressions 
Évaluation :
5

I did think the unit was very small for the price. I was hoping for a bit bigger. I use to pay $40 for a full size shed.

Rebecca Mathews  |  Online Move In 
Évaluation :
5

I rented a storage about 7:45 p.m. and had to call to see if I would be able to access that night because I kind of had to move in a hurry and they were extremely helpful and made sure that I was able to access my storage before they left I would recommend to anybody thank you.

Casey Bryant  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray Dutton  |  Expérience générale 
Évaluation :
4

Wonderful customer service. The storage facility was a much better experience the the renting a moving truck experience.

Shannon or Justin Neves  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James Grindele  |  Expérience générale 
Évaluation :
3

Originally all my information was changed over to a guys name when I logged into my online acct. My lock was cut off in error & I wasn't notified until we tried accessing the storage & seen there was a combination lock on there instead of the original lock. Other then that staff were friendly & helpful. Process was really quick & easy. One of the staff members even changed my unit to make it easier when unloading.

Chaprice Rasberry  |  Expérience générale 
Évaluation :
5

I had to pay an extra month of rent on the unit to get into it after hours on my very last day having it even though the manager said it was fine and I would still be able to access it I would like to talk to somebody about it but every time I call I get put on hold for over an hour

Samantha Baty  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUE CUSHENBERRY  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keili Moreland  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roger Pfeiffer  |  Expérience générale 
Évaluation :
5

Guy running front desk allowed extra time for us to unpack through the front glass made life very helpful.

Bridget Noey  |  Premières impressions 
Évaluation :
5

Rose and the other lady in fort smith uhaul was extremely pleasant efficient and had a sense of urgency. Marie in Florida was the same. My experience with uhaul was way beyond what I had expected.

JINA SOUKKASEUM  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Kinsey  |  Premières impressions 
Évaluation :
5

Staff were very helpful, both in the beginning and at turn in. I would recommend the U-Haul experience to anyone and everyone moving who needs to move....

James Webber  |  Premières impressions 
Évaluation :
3

When it rented the storage unit in asked them guy I was dealing with if the unit in was getting was big enough to put my jet ski in which is 14 ft long he said oh yes it is big enough so I rented it when he took me to the unit he failed to tell me at was inside around a small corner!? I was passed he lied to rent a unit and I had no choice at the time I needed the unit i was limited on time. I was not happy with the lie i was sold but was happy with everything else

JENNIFFER MOORE  |  Expérience générale 
Évaluation :
2

In storage facility bathroom was messed up both outside and interior bathroom usually didn't have tolet paper or paper towel often. Interior bathroom of storage unit facility was sink was broken busted hanging loose. Place was trashy and dirty and smelled like urine a lot. Doors to facility anyone can walk in not that secure only thing was secure was using ID badge or pin code for specific wrenching unit from alarm going off. The interior area was trashy people left trash that they did not want by front of main door on the inside of the storage facility.

Mac Smith  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer CRIPPS  |  Premières impressions 
Évaluation :
5

I was very impressed with the young man that helped us. Great employee!

Sharon Williams  |  Premières impressions 
Évaluation :
3

Customer service is always excellent here however the older inside storage building is in need of some major updates the back building is great tho

Alexander Nazar  |  Premières impressions 
Évaluation :
3

I would only recommend this storage location to a friend if they were comfortable with the restricted hours. I am only here because there was nothing else available. I am also not comfortable with all the information that Uhaul required to rent the storage room. I feel very concerned that Uhaul is going to sell all the information and put me in a vulnerable situation. If my personal information is stolen Uhaul will be the first company my lawyer contacts.

ERIC HOUSER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC KIMBLEY  |  Premières impressions 
Évaluation :
5

Spencer was Amazing and VERY accommodating. The Call center messed up our Reservation. Told me I was getting a larger climate control unit. When we arrived with movers in tow, we didn't have what was told. Spencer did ALL he could to accommodate with what was available. He cleaned our outside unit as there was a few things in there.. If it wasn't for Spencer, we wouldn't of been able to store our items. Once again, Spencer was the VIP of the store.

Lori James  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE DONLEY  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Josh BEAN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alton Moore  |  Expérience générale 
Évaluation :
5

No problems. They were very helpful.

Geraldine Malone  |  Premières impressions 
Évaluation :
4

Trying to contact anyone by phone is impossible. The disconnect between corporate and local is frustrating. I had repeated arguments with rude management over agreements regarding payment dates. I had no assistance from local staff when I asked them to move a towing trailer so I could access my storage unit.

John Thomas  |  Expérience générale 
Évaluation :
5

They really helped me with storage issues

Alton Moore  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassidy Walters  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan Murillo  |  Premières impressions 
Évaluation :
5

The facilities were very clean except for the bathrooms. Several times the toilets were just disgusting. The associates were great to work with-super cheerful, friendly and accommodating.

ERIC BARLOW  |  Expérience générale 
Évaluation :
5

I don't remember his name, but his face mask he wore was Skyrim themed and he said he's been there a couple years. He was so awesome every time I came by. He was super friendly and personable and really went above and beyond the call of duty with helping me and my fam. He was always willing to help. Super awesome dude, to the point where I'd totally want my family to go out to dinner with him and his family lol (in a non cringey/creepy way yikes). There was one other man, with a sparse beard, who didn't seem to do much of anything besides sit there and watch the other employees work, even when there was a line of people. He seemed to have the "not my job" kind of attitude. Maybe encourage him to be more helpful for the other associates who work their butts off.

Jennifer Coplin  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie Schluterman  |  Online Move In 
Évaluation :
5

The whole experience was so amazing!

Jennifer Coplin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david cordell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly Elser  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

beth johnson  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful and I am very pleased with my unit thank you :)

gabrielle epps  |  Premières impressions 
Évaluation :
5

I would like to give a special thanks to Ms. Rose from the first time I spoke to her she really eased a great deal of my stress. She's an Angel. I wanted to give her a hug, but,,,,,, ya'll lnow the rest.

DEBORAH RUBIN  |  Premières impressions 
Évaluation :
4

I wanted to see my storage so I can tell if I needed a bigger one and it wasn't shown to me. It's pretty small for the size I was told. However it all got inside

Kajuanna Ellingberg  |  Premières impressions 
Évaluation :
5

Always polite and so helpful.

Tanya Williams  |  Premières impressions 
Évaluation :
5

I always use uhaul!

Dawn Clark  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonnie Parker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah Simpson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE SINGLETON  |  Expérience générale 
Évaluation :
2

On the way down truck moter blew had to rent truck did not get any back on the trailer I will never rent anything from u hall a gein

Ronald Peppers  |  Expérience générale 
Évaluation :
5

Thanks

Charlie Wilborn  |  Expérience générale 
Évaluation :
5

Customer service was great when I rented storage and customer service great when I checked out. They have carts you can use to unload your storage. very nice facility.

Pamela Blair  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katie Donovan  |  Premières impressions 
Évaluation :
5

Keep up the good work in moving forward to getting even better. You doing a great job are great 

Gerald Nelson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwendolyn Binder  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle greschke  |  Premières impressions 
Évaluation :
5

Everyone was super nice and very helpful! I'll definitely be recommending U-Haul to my family and friends!

Khadijah Raullerson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Hansen  |  Expérience générale 
Évaluation :
5

Matt, was very helpful and extremely nice. I appreciated him going above what my expectations where. He is very knowledgeable and made my experience flawless. He helped me with solutions to immediate problems without hesitation which made me feel safe and comfortable with the decision to leave my valuables at the site. The facility is very clean, and access convenient. Merci

debi routh  |  Premières impressions 
Évaluation :
5

The manager rose was very helpful and very friendly strongly recommended if anyone has any problems to get with her and i am sure she can resolve them..

ALEXANDER NAZAR  |  Online Move In 
Évaluation :
5

Nice facility and very helpful staff. When the opportunity comes again, I will not hesitate to use this facility again.

stan Yerton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Moraski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Moraski  |  Premières impressions 
Évaluation :
5

I arrived at the pickup facility 1 hr early and the unit was ready. Checkin went smoothly while my son assisted with the trailer hookup and light checks. In about 10 minutes, we were driving away.

stan Yerton  |  Premières impressions 
Évaluation :
5

The staff was very pleasant and helpful. I rented another Uhaul truck and returning g it Feb 10th and I look forward to seeing the staff again. They go out of the way to help you.

Dawn Clark  |  Expérience générale 
Évaluation :
5

Absolutely amazing service

Domonic Caldwell  |  Expérience générale 
Évaluation :
5

Staff was very knowledgeable and helpful. My experience was great will recommend to anyone.

sheryl turner  |  Expérience générale 
Évaluation :
5

Very helpful with giving me adequate advice in deciding how much space I needed for my short term need of a unit. Very insightful and laid back management.

Evan Shores  |  Premières impressions 
Évaluation :
5

My uncle used Uhaul as a storage facility for several months before his passing. It was clean, brightly lit, secure, and the cheapest in the area that we could find. We would gladly use Uhaul again.

renee gable  |  Expérience générale 
Évaluation :
5

Merci.

BRENDA BAKER  |  Expérience générale 
Évaluation :
5

Very nice and professional. Moving is stressful and they made the experience very easy.

JACKIE KELLY  |  Premières impressions 
Évaluation :
5

Great storage facility.

John Smith  |  Expérience générale 
Évaluation :
2

An unexpected hospital visit extended the use of the van I rented. I apologized and explained the situation and promised payment upon return. The associate was rude and threatened me. I am appalled.

Bridget Ledbetter  |  Premières impressions 
Évaluation :
4

Nice people, great to deal with. Facility very nice. Definitely would recommend.

brian schlercher  |  Expérience générale 
Évaluation :
5

I couldn't br happier, the young man that helped me find the right storage unit was very helpful and pleasant, need more employees in this world like him.

Tina Oliver  |  Premières impressions 
Évaluation :
5

Friendly and helpful staff.

MARTHA VINCENT  |  Expérience générale 
Évaluation :
4

There was an issue with our storage unit. The manager called and helped us resolve the issue.

melissa whitlow  |  Expérience générale 
Évaluation :
5

THE FEMALE MANAGER IS AWESOME AND VERY PROFESSIONAL.

gloria antill  |  Expérience générale 
Évaluation :
4

My only complaints are no one answers the phone. So if you would like a question asked you have to drive up there. Too bad for the people out of town. Second they do not have a elevator.

Carly Norris  |  Expérience générale 
Évaluation :
5

Wish I could access it 24 hrs

Tanya Patterson  |  Premières impressions 
Évaluation :
5

The staff and location was very good and professional.

Lemitress Shannon  |  Expérience générale 
Évaluation :
5

I was able to switch from a 15 foot to 10 foot truck on the spot but unfortunately no one was free to operate the lift when I was moving out. An elevator in the building would be nice.

Kristine Morales  |  Expérience générale 
Évaluation :
5

The customer service rep was extremely knowledgeable and courteous.

TERRIE VAUGHAN  |  Premières impressions 
Évaluation :
5

Really happy with service both in fort smith ar and lowell ar would tell all my frends about u hall

Dale Hayer  |  Premières impressions 
Évaluation :
4

Very helpful and accommodating especially due to the emergency circumstances I was in.

George Dokas  |  Premières impressions 
Évaluation :
5

I cannot recommend this dealership highly enough! The friendliness and excellent service from everyone we encountered is to be commended. The gentleman we worked with was Matthew.

Jeanne Dunbar  |  Premières impressions 
Évaluation :
4

Extremely helpful.

Sydnee Neson  |  Premières impressions 
Évaluation :
4

No complaints. Staff very friendly and good to work with ..

DEWEY FORE  |  Expérience générale 
Évaluation :
5

Treated very professionally; facilities were spotless; customer service people were very polite and stayed on point.

KEN ADNEY  |  Premières impressions 
Évaluation :
4

my experience is two fold- in AR I had the best services from the best staff however my experiences in San Francisco from the U Haul company was less than adequate

Phill Scoggins  |  Expérience générale 
Évaluation :
3

Several issues with flooding. Also had a time where the back section was dirty for a couple of months without being clean. Alarms going off without being investigated.

Lawrence Mann  |  Expérience générale 
Évaluation :
5

The two young men working were friendly and helpful.

Raford Ulrich  |  Réservation 
Évaluation :
5

I want to commend the staff at the Fort Smith branch on Towson. They were some of the most helpful and nicest people. They should be recognized for their customer service.

Andrew Ford  |  Expérience générale 
Évaluation :
5

Thank YOu

marlena parnell  |  Expérience générale 
Évaluation :
5

The people were extremely friendly and over the top helpful! Highly recommend this facility!

robyn johnson  |  Expérience générale 
Évaluation :
4

Clean and fairly priced

Ashlyn Manager  |  Expérience générale 
Évaluation :
5

It's official I'm a die hard uhaul fan! The truck was great. It was clean and easy to drive. Plus everyone I spoke with along the way was super helpful and extremely nice. I will be using ya'll again.

Loren Martin  |  Réservation 
Évaluation :
3

The employees were great but I got had roaches and bed bugs from storing my stuff there.i also ended up with a nice nesting in my box spring. I will not use yall again. Very disappointed.

Misty Wade  |  Expérience générale 
Évaluation :
5

You came through for me when I really needed an immediate storage space, I can't thank you enough!

patte griffths  |  Expérience générale 
Évaluation :
5

I am glad that u sent me this email. I Am more than happy with my experience there. I only rented because I was having to store my stuff until I got my own place. Your staff was always friendly

Eric Payne  |  Expérience générale 
Évaluation :
5

Great and safe place to store items.

Amanda Schaefer  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • ConteneursU-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

  • Historique

    Nous avons un programme de récupération adaptative visant à améliorer l'environnement!

Retour
Haut de la page