Customer Reviews for U-Haul Moving & Storage of Fuqua

1 524 évaluations

12475 Gulf Frwy   Houston, TX 77034
(24 hour access - outside units and designated interior halls only)

(281) 922-5801

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(281) 922-5801

12475 Gulf Frwy
Houston, TX 77034
(24 hour access - outside units and designated interior halls only)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The original storage unit I reserved in September 2023 was not available which was a bummer... but Christian the store manager and the staff were very helpful in finding me a suitable unit. I was satisfied with my 10x10x10 unit. Access was convenient and the staff continued to be very helpful during my stay.

CELESTE CORDERO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arkita King  |  Expérience générale 
Évaluation :
1

This place was helpful

Kenneth Thornell 
Évaluation :
5

Jeremy was very helpful.

Natalie Burt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Rickett 
Évaluation :
5

Service was great. Very friendly staff that made everything easy.

Ryon Ludlow 
Évaluation :
5

Excellent customer service

Debbye Holmes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

taccora Edwards 
Évaluation :
5

The agent was very friendly and accommodating.

Tina Hopkins  |  Premières impressions 
Évaluation :
5

The whole team at UHaul place was exceptionally awesome considering the circumstances I was in. They eased my stress completely and put my mind at ease. Thank you guys so much.

NICOLE LEIJA  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

erin hoelscher  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Bui 
Évaluation :
5

Make sure renters are not parking their vehicles in the reserved parking for the trucks.

TAMIKA JOHNSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY FREEMEN 
Évaluation :
5

The service was great Tiffany was very helpful and very knowledgeable of the question I asked about renting a stirage

Wanda Mackie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany gibson  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandy Winston  |  Expérience générale 
Évaluation :
4

Costumer service needs to be more inside in the office and taking care of Costumers and NOT all the time outside , we have to wait a long time for some one to help us...

Edgar Lemoine 
Évaluation :
3

Have a way to ring up or contact person on-site.... no bell or means to intercom desk clerk of they're not in office

Valarie Schweinle 
Évaluation :
5

The Uhaul location we used was extremely helpful and great experience overall. We were well taken care of top to bottom, highly recommend their staff. Thanks for everything.

CESAR GARCIA  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Ball 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIGUEL FIGUEROA 
Évaluation :
5

Super nice employees. Thank you for making it a great experience.

STACY PRICE  |  Expérience générale 
Évaluation :
5

Awesome customer service and fast.

William Blackwell 
Évaluation :
3

The 2 young lady that wear there was so rude they hug up in my husband face when he called to see if we can drop it off at another location she told him no of cool soon as you walked in the door it smelled like weed real loud and I had my daughter with me overall this but far the worst customer service ever I spent my $203 to be treated like a criminal she called 10 min after it was supposed to be brought in and can can you bring my stuff back before I get off at 2 I’m like yall already charged me for 2 days why not keep it

michael Robinson 
Évaluation :
5

Nothing great customer service

Gwendolyn Mann 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Moshae Lyons  |  Expérience générale 
Évaluation :
4

My door on D061 slides out the groves, that’s my only concern

SEBASTIAN DUPLANTIS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DYLAN RAMIREZ 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adam Barron 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vlad tzankoff 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vlad tzanoff 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Campy 
Évaluation :
1

When I was checking in the man was extremely helpful, but who ever the woman was that was checking me out was rude and very unpleasant

andre wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Whitley Mendiola  |  Online Move In 
Évaluation :
5

Everything went smooth from the truck and storage rental to the return of the truck. Great service great folks to work with. Merci!

Louis Barajas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lornette McRae 
Évaluation :
5

Tiffany is so helpful and a burst of joy . it is always good to have employees who value their customers We love this location !

Frances perales  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WYNN WOODS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTRANESE MCNEIL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith Phillips 
Évaluation :
5

Services was wonderful

Dennis Nyamasege 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor Nassar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demetrius Ewing  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

H. Graham Cull 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Segundo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Corona 
Évaluation :
4

The gentleman working was helpful got me in and out no waiting.

Michael Garcia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE CARDENAS 
Évaluation :
3

Battery died on me

LILLIANNA NGUYEN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micaela Guerrero  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KISSI ORTIZ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy Rosales  |  Expérience générale 
Évaluation :
4

Pickup at 7am, no one on site until 7:30. Lady at desk insisted the van had to be returned by 5pm although our rental was scheduled 12 hours, return by 7pm. Not a pleasant experience at check in.

James Morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aijalon Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muriel Jones  |  Premières impressions 
Évaluation :
5

Super nice, prompt and respectful representative.

carmen price 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Green  |  Expérience générale 
Évaluation :
5

Tiffany was great

Stacey Moore 
Évaluation :
4

This site was very helpful, clean and well maintained. Very polite and friendly.

ELIZABETH HAMPTON 
Évaluation :
5

Make sure that you keep doing what you are doing!

SAMMY SIVERAND 
Évaluation :
5

Be more accurate with fuel!

Rakimber Thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOBY MITCHELL  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES DILLARD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLRA LEE-CUMMINGS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLRA LEE-CUMMINGS 
Évaluation :
5

Excellent service. Clean truck. No problems.

Carl Jones 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dang nguyen 
Évaluation :
4

The staff was very friendly and helpful, especially the female staff person who helped me the morning of 9/1/23. I forgot her name. I will use this location in the future!

Chris Pinon 
Évaluation :
5

Best staff ever

Eric Wells  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY CHAVEZ 
Évaluation :
4

Sometimes it was annoying to wait for someone to come back to the front oft

allison carmichael  |  Expérience générale 
Évaluation :
4

Occupant's up for auction, please contact them regarding any possible personal items left before unit is sold at auction. Phone calls for monthly rent due reminders help, and I miss those calls & emails. Maybe I would have been able to avoid my items being auctioned.

Angelia Broden  |  Expérience générale 
Évaluation :
4

Only problem was me getting into my storage when I needed to sometimes, because it was the very first one and they always parked their trucks in front of it so when I went to go get In. It some days I couldn’t and wasn’t able to because they waod park in front of it, which was a problem on most days to access and they where never any help.

ANDRE GRIFFIN  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jerome Colvin 
Évaluation :
2

They cleaned the vehicle after they completed the paperwork and they were slow completing the paperwork. I was supposed to pick up at 7 am didn't get out of the office until 7:40am.

CRISTINA MARTINEZ  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

micHAEL carr  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daron Billard  |  Expérience générale 
Évaluation :
5

Special thanks to Christian for all his attention that made me feel as VIP client and very knowledgeable because he always have the right answer. Also Mrs Murray because she was always helpful on customer needs! Thanks to all you guys for your service. Good job to all!!

DAVID ADAME  |  Expérience générale 
Évaluation :
5

The General Manager at this specific location was amazing he was beyond helpful he was so courteous and I would recommend this facility to any and everyone I was raving about how helpful he was when I left.

Ayanna Floyd  |  Premières impressions 
Évaluation :
5

The General manager of the location I rented a storage unit from was so pleasant and helpful he really made the process so easy and he was just a great individual.

Ayanna Floyd  |  Expérience générale 
Évaluation :
5

Jeremy was excellent… he went above and beyond to assist me with getting a U-Haul . Give him a raise, an Amazon gift card or something.

Jasmine Hawthorne 
Évaluation :
5

Simply Amazing

Wenetta Weaver  |  Premières impressions 
Évaluation :
4

Area for parking is extremely small. Otherwise great experience

Jeremy Patterson 
Évaluation :
2

Had a lot a lot of inconvenience with my locks and no notifications, couldn't access my storage when I needed to and I was never late on payments I always paid in time for years and had trouble access my own storage I paid on time every months for years, that's why I left the facility! Asked for manager to call back and never received a call, very unprofessional

Rita Gutierrez  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

wilson rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID HALL  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keum Byars 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nicola nickelson  |  Premières impressions 
Évaluation :
5

The main man who helped me out was incredibly professional and helpful. I was grateful for the quick and easy pick up and drop off. Someone get this man a raise.

Parker Brown 
Évaluation :
5

They staff especially the manager went above and beyond to help me with my storage it was there for awhile and I had no problems with it thank u so much to this team I give them 1000 stars

Liza Adebayo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY ZOLLOCOFFER 
Évaluation :
5

I enjoyed my office/warehouse.

Natasha Simon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa Hinojosa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariana Aguilar 
Évaluation :
5

Get a faster office computing system to handle peak traffic

barry maney 
Évaluation :
5

It's ridiculous that you charge a flat rate, on top of mileage on top of having to fill up the vehicle. I returned my vehicle with more fuel than it had. Albeit a small amount. So I pay to rent it, to drive it, and someone else's gas? What should have been around a $50 day cost well over $130+ with gas.

Kyle Switzer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan shimansky 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micaela Stevenson 
Évaluation :
4

No issues ! Thanks.

Gregory Jacobs 
Évaluation :
1

There was no key drop off box/slot at th x witeless location.

Edgar Montalvo 
Évaluation :
5

Jeremy was extremely helpful and knowledgeable. Every time I come in, he is the best.

TARA ROPER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inalvis Matos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa Ramirez 
Évaluation :
1

I Had Multiple Items Destroyed By Mold Because The Storage Had A Water Leak. I Was Told U-Haul Can Not Help. I Would Not Recommend And I Definitely Will Never Use This Company Again.

Nakita Mcchristian  |  Expérience générale 
Évaluation :
5

Stay friendly and dependable; and always be willing to give experienced advise on Customer's projects

SAMMY SIVERAND 
Évaluation :
5

Very professional staff. They made the whole process so easy for me. I would not hesitate to rent form this location again when needed. Dropping off was even easier and if not for the the eagle-eyed staff member and their thoughtfulness, my phone might have been lost. In my opinion this location has nothing to improve upon.

Phillip Anderson 
Évaluation :
5

The storage experience was great but the moving experience was terrible. They were so late that I was forced to pay for an extra day for the truck. The staff noted the account that that charge should be waived, but they tried to charge me anyway. What level management do I need to contact to get that resolved?

MICHAEL RUANE  |  Premières impressions 
Évaluation :
3

Pick up the rental van everything was fine till I returned the van back. I forgot my earphone, and my phone holder (using for GPS ). I called the next day and as about the items, the staff claimed that they threw away all the my personal items out, which I highly doubt that. Those are value items. They coulda call me and let me know so I can come to pick it. but they took it.

Sreypom Nhok 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KRISTOPHER ONEAL  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

frank mitchell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sheila st julien  |  Expérience générale 
Évaluation :
5

Uhaul needs a reward program.

Michelle Ruiz 
Évaluation :
4

Only issue is security needs to be upgraded due to items stolen from unit with no surveillance or any support in investigating burglary.

Josue Zuniga  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shanice Gray  |  Expérience générale 
Évaluation :
5

By far my favorite storage facility ever. I got the big 30ftx15ft unit and with my construction business javing that 24 hour access is perfect. The assistant manager is awesome and hopefully the rest of he staff there are as well. 100 % recommend this uhaul if you need to store your stuff.

Jeffrey bradley  |  Premières impressions 
Évaluation :
4

My experience has been good overall

Arielle CHARLES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Green  |  Premières impressions 
Évaluation :
5

General Manager was Great!!!!!

CHERYL GALVAN  |  Premières impressions 
Évaluation :
5

Terrific job

AYMEN BEN SAID 
Évaluation :
5

Very good

jackie fitch  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerrod Harris 
Évaluation :
5

Customer service at this location was excellent!

John Thomassen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha Morian 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorron Tate  |  Premières impressions 
Évaluation :
4

Dolly to carry in and out the belongings would have helped.

Darshan Sonecha  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dionne crump  |  Expérience générale 
Évaluation :
5

From the app to dealing with the people at uhaul I was pleasantly pleased!!

JOHN FARLEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eula Clark  |  Expérience générale 
Évaluation :
3

Start a frequent renter discount program

Holly Caulfield 
Évaluation :
5

The ladies behind the counter were super nice and helpful, they were definitely informative about everything I would need for my first time using a U-haul box truck.

Natasha Flores 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY COX  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica casillas 
Évaluation :
5

Service is excellent. Employees are professional and efficient.

Robert Castro 
Évaluation :
1

Hire people with positive attitudes.

Shelsie Rodriguez 
Évaluation :
2

I made a reservation without any add-ons, and was called the day before saying they needed to change the location of my truck because it was out of service. This happened two times, and I found out after the fact that when they transferred to a different location, they added on 2 dollies and some kind of furniture padding that I did not have on my original order. I had my brother authorized to pick up, they told him about the add-ons, he said we didn't need them, the person at uHaul said 'well, it was on the order' and my brother didn't know any better. We ended up getting charged for these things when I didn't need them or even use them (I paid extra for movers who brought their own equipment). I talked to the person at uHaul about it at drop off, and he said he would talk to his manager about it. No one ended up doing anything to rectify the problem. Super disappointed I paid an extra 60 or 70 dollars for a mistake that wasn't mine.

Corinne Toussaint 
Évaluation :
4

The cargo van had a weird smell and some kind of liquid on the rubber. I was rushing to get to my client so didn't think much of it. Once I got to storage to pick up my items, I realized the smell was urine. I spent time cleaning the urine out because it was going to get on the red carpet needed for my client's event. The smell still lingered and I wiped up as much as I could. I tried calling but was placed on hold so long I hung up. Once I got to my venue, even my installation guys talked about the smell.

MICAELA STEVENSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trinidad Castaneda 
Évaluation :
4

Respectful

miguel hernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sequoia Jackson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis Vu 
Évaluation :
5

Okkk

Angelo Ulacia Rey  |  Expérience générale 
Évaluation :
5

Great staff!

Diana Taylor  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Danny Carder 
Évaluation :
5

Great and helpful. Thanks

Angela Pruitt  |  Premières impressions 
Évaluation :
5

Excellent in response time from on site staff when asked of anything, wether a question on something they don't have an answer on the spot or something being added to my rental agreement, I've always got an answer to before I was done doing whatever it was I stopped in for . Thanks for that U-Haul, coming from another business owner good help is very hard to find so when you do make sure they know it from time to time

Adam Lampard  |  Premières impressions 
Évaluation :
1

I had to wait to pick up the truck because they could not find the keys. When I returned the equipment I returned a hour past the drop off time. They charged me for an extra day although I told them I had to wait when picking up the truck. This is very disappointing.

Jose Chacon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamal Morris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint Mbewe 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carolyn Roberts  |  Expérience générale 
Évaluation :
5

Everyone was very helpful,thank you

Cinda Johnson  |  Expérience générale 
Évaluation :
5

I am uncomfortable with your locations taking photos of my DL on their phones. I made the reservation on my app and I thought that the info that I entered would be enough to not have any more than a visual verification to be needed for my DL. The staff was very friendly, efficient, knowledgeable, and concerned about the outcome. Very good people.

Danny Schnautz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA LAVERGNE 
Évaluation :
5

More parking space available

Aracely Trejo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaLily Guidry 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wilfrido Garcia  |  Expérience générale 
Évaluation :
5

You already have what it takes to for customer satisfaction

Mark Ochwila 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHANIE HALLIBURTON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karla Romero 
Évaluation :
2

The truck was suppose to be ready for pick up at 7 am and office opened at 7 am as stated on the website as well at the door posting. I arrived at 7 am and there was no truck nor was the office opened . I waited over 45 min before an agent showed up . Then had to wait outside in the cold until he felt ready to open the door . Poor customer service as well as not opening on time

DANYEA PRADIA 
Évaluation :
1

Staff was unhelpful and unfriendly. One staff was smoking a cigarette next to us while we were trying to hook the trailer up ourselves. The engine on the truck we got paired with was obnoxiously loud. We couldn't even hear each other talking during the whole 13 hour drive. Not a good first U-Haul experience.

Hannah Brady 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omar Lindsey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendel Pollard-Dobbs 
Évaluation :
2

My unit was broken into two times. I was never notified by management. Approximately 3 thousand dollars worth of household items were taken from unit. Management sid I would not be charged last months rent to give me time to get what possessions were left moved out to another location. That also never happened! I was a customer for 8 years but I will never use u-haul again!

VICTOR ANKENBRUCK  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Semler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE OTI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffery hernandez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yaneth Rios 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Imelda Gonzalez 
Évaluation :
1

My door was broke and tha metal air vent was like it been broke into I brought it to there attention and they said it been like that so I was scared to go back and in the mean while I lost my stuff because I was scared of the Premises

Stephen Moore  |  Expérience générale 
Évaluation :
5

Had a life changing experience and was not able to pay my monthly rent on my unit in a timely manner and lost my personal possessions through nobody's fault but fate, Sincerely, Esteban Chavarria, Thank You!

Estaban Chavarria  |  Expérience générale 
Évaluation :
5

Great customer service Danny was the best!

edward williams 
Évaluation :
5

Awesome uniforms

Victor CRUZ 
Évaluation :
5

I would rate Christian a big 10. He was so nice and so very helpful and friendly!!! He should be a manager because he would make an awesome manager. You don't find customer representative like himself. Thank you so much Christian for being who you are!! Alicia Ambriz

Alicia Ambriz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Ochwila  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Goodmond  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER WILLIAMS  |  Premières impressions 
Évaluation :
4

Christian was professional, helpful. and pleasant. Good to work with.

thomas reid  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

josue anaya  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariadna Alvarado  |  Expérience générale 
Évaluation :
5

Costs are high

AARON LEVINE,M.D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CBE/OWL INC  |  Expérience générale 
Évaluation :
5

I can honestly say I've never had a storage need met with the professionalism that was given to me by your staff. Although it was short term I plan to be back sometime after the first of the year. I have already recommended your specific facility to 3 families. Merry Christmas to all.

larry peeden  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JB III degrassa  |  Expérience générale 
Évaluation :
5

Very good experience will uses again

Robin Williams  |  Expérience générale 
Évaluation :
5

The lady that helped me on the day I received my unit was excellent and very friendly. The storage unit was so clean. The staff there are some GREAT WORKERS. THEY ALL NEED A RAISE. Thank you for making my moving experience so easy.You all rock.

Daphne Tine  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karolina Saenz  |  Premières impressions 
Évaluation :
5

This storage is definitely is located in a good area with lots of large and small units available.I've been a customer at this location for several years and one incident occurred which was taken care of and I love the outcome of it.

ina chambers  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarahi Lopez  |  Premières impressions 
Évaluation :
2

Horrible and rude management. My unit was broken into in May. I work out of the country and the likelihood that I received notification was slim to none. When I finally returned to the states and attempted to access my unit to my surprise the locks were changed. When I went to the office to clarify the situation, the female manager, was unreasonably rude. Even discouraged me from calling the police to make a police report at the inconvenience of her clock out time at 5pm. She stated, "non emergency calls can take hours". Thankfully they arrived an hour later. She would not open the lock because she stated, "There has to be paperwork filled out before I can open the lock and we close at 5. I would have to make an appointment". I had arrived at 3pm. Needless to say, the next day when she was not available I was able to resolve the matter. Remove all belongings and close my account. She ruined my experience in ever using UHAUL again and will never recommend it. The lack of professionalism and accountability is beyond my understanding as how someone can be hired at the rank of management with her attitude. I hope this matter is resolved, not for my sake but for future customers.

gissele hernandez  |  Expérience générale 
Évaluation :
5

All of the staff at the Fuquay storage facility were always very attentive and helped me whenever I needed help. I have used the storage facility in the past and would recommend it to a friend as well as if I ever need to return their

Desiree Seymour  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EASHIA WILSON  |  Expérience générale 
Évaluation :
4

I wasn't told that my storage unit closed at a certain time. I wasn't able to get in my storage unit until the next day.

Sandra Torres  |  Premières impressions 
Évaluation :
5

This is my Second (2nd) Stint having Twenty Four (24) Hours Access with the Fuqua U-Haul location. Both management teams were Very Good to and Fair to ALL PATRONS!!!! And, the current staff has now taken this level of Good Management practices to a whole other level. They are even more out going to pleasing their patrons needs on a case by case basis. I truly appreciated both Christian's and Jeremy's Styles of Managing their facility. They truly have us, the customers the fair service that we needed in a timely manner. Additionally, them and their staff is very hard working. In conclusion, I would strongly recommend that a family patronize this location; and, of course, if I return to the state and this area, I would definitely use this location again, primarily because of the staff service style and helpful practices. Again, I would like to Thank Each of Them for their SERVICES‼️!!!‼️

Chris Ceaser  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Mitchum  |  Expérience générale 
Évaluation :
5

We had such a great experience with the representatives that helped us on 10/31/22 ,I cant remember their name, but the customer service they gave was above and beyond and will certainly give a recommendation for others to rent here !!! I cannot forget the young man who help a couple of days before ,thank you for great customer service ,I cannot forget christian. Miriam Willis

MIRIAM TINSLEY WILLIS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN FARLEY  |  Premières impressions 
Évaluation :
5

They understood my situation and were able to help and help me get my property back when I wasn’t able to pay for three months 👍👍👍

Brian Gutierrez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Middin Vidale  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joe Whitfield  |  Expérience générale 
Évaluation :
3

A little miscommunication when it came to the truck however the storage itself worked out great. Air conditioning is solid as well. Hours of operation make it a slight task, but the area is quiet and no one messes with your stuff.

Lani Robinson  |  Premières impressions 
Évaluation :
3

It’s very difficult to get in contact with the office and it’s hold time to just get back to corporate was just ridiculous

Bridget Scott  |  Expérience générale 
Évaluation :
5

the worker was very helpful and polite!

Wanda Robinson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

korey simonton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frenk Hatangimana  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK OCHWILA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

enuice alexander  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilkins Vargas  |  Expérience générale 
Évaluation :
5

The manager that works there and and the guy that works with him they are very good people you should be thankful to have someone like them working for you they are good people

James Johnson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra barrientos  |  Expérience générale 
Évaluation :
5

Better parking near access to move stuff

NANCY EDWARDS  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Garlen Basye  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrica Siller  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dionne crump  |  Premières impressions 
Évaluation :
5

Great experience. Terrific staff, very helpful and TEAM work witnessed in flow of procedures. Would be shocked to see or hear a negative word now or in the future. Best care you could ask for especially during the challenge of any type of move. Anyone would be foolish to miss the opportunity to experience the service from this location.

enuice alexander  |  Premières impressions 
Évaluation :
5

Fantastic service. Great group of people working together with the dream team attitude. Very polite and respectful. Couldn't ask for better experience.

enuice alexander  |  Expérience générale 
Évaluation :
5

Great staff, above and beyond with service with care and concern to details and needs.

enuice alexander  |  Premières impressions 
Évaluation :
1

It seemed as if we were inconveniencing the workers when the unit doors needed to be unlocked each time going and we went approximately 3x during the storage. The insects were horrible inside the unit. We literally had to place a bum inside the garage of the house before placing it inside. Which there was no issue within critters prior to placing furniture in the storage unit.

Doris Brown  |  Expérience générale 
Évaluation :
1

GM is very rude and seems to be prejudice. I had to contact customer service every encounter I had with the GM. I am just glad to be out of the storage.

Valisha Walker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres Lopez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio Perez  |  Premières impressions 
Évaluation :
2

The manager Christian is extremely disrespectful and rude I was locked out of my storage on 2 occasions due to Christian refusing to open the storage door during office hours I was charged a month after I moved out of this storage unit and was still spoken to rudely by management by saying “I should have started moving earlier he has things to do and was closing before time” I don’t recommend anyone to this storage/uhaul facility

Aquishia Jones  |  Expérience générale 
Évaluation :
5

the guy who helped me, christian, i believe his name was, was so helpful & friendly! good experience and would recommend to anyone who needs storage or uhaul services.

Brenley Ward  |  Premières impressions 
Évaluation :
5

They kept my stuff safe for 15 years. I moved so I needed my stuff.

CHRISTOPHER WHIPPLE  |  Expérience générale 
Évaluation :
5

Christian was great

Kyle Miears  |  Expérience générale 
Évaluation :
5

My roof had a minor leak which caused some rust and water spots on some items due to outside storing unit. Outside period is a risk taker.

Rene Coles  |  Expérience générale 
Évaluation :
5

The guy that helped us at 12 4 75 gulf freeway was awesome great help I'd go back as a matter of fact when I rented a truck and took the truck back I rented a storage unit for myself thanks again for all the help

Edward Gardner  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Doris Brown  |  Premières impressions 
Évaluation :
5

Process was very smooth!! rental and everything I ordered was ready when I arrived. then they saved me a couple hundred dollars by rearranging my order when I got there!! I couldn't be happier with the service they gave me !! Thank ya'll

Jenniifer Simon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jo thompson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aquishia Jones  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Marsden  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Precious Neal  |  Premières impressions 
Évaluation :
4

Staff is always helpful and involved hands on with any issues concerning the storage facility securement.

Eric Belton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie Kenerly  |  Expérience générale 
Évaluation :
4

Excelente servicio

Ellery Sanchez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE SAULS  |  Expérience générale 
Évaluation :
4

Storage can be a little pricey and employees weren’t always available to answer phones when customers called.

JANIE GARAMILLO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omar Lindsey  |  Premières impressions 
Évaluation :
5

I was nervous at first because it’s my first time renting a storage but it was a breeze!

Melissa Regalado  |  Premières impressions 
Évaluation :
5

I had issues with my account info. As a Christmas gift I got Covid. The manager was very understanding with my homelessness and medical condition he and his staff and the contact person that called me where great. That facility and the manager went above and beyond. I will be going back when I am ready to move. I can't say enough. Very kind and respectful of my situation. Please forward my comments to the manager.

David Clennon  |  Expérience générale 
Évaluation :
2

Does not take ownership of what happens on their property.

Sandy Edwards  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridget Scott  |  Expérience générale 
Évaluation :
5

Merci.

RAYMOND CHARLES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa Cano  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS FUCHS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRENE RENTERIA  |  Premières impressions 
Évaluation :
5

Thank you for being open while others were closed!

MAIRA RODRIGUEZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kendra hartman  |  Expérience générale 
Évaluation :
5

OMG. David listened to me through all my crying and was still able to understand how serious my situation was. He came up with the best solution for me and my son who just had heart transplant. and he helped me have a plan for the next week or two so I can return home ASAP. Above and beyond and explained everything to me.

David Clennon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george bennett  |  Expérience générale 
Évaluation :
4

It would have been EXCELLENT!!! Someone in the office forgot to close my account when I moved out so I was charged $149 on my credit card. Now I'm waiting for it to be credit back to my account.

Tyrone Logan  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEMMY LONG  |  Expérience générale 
Évaluation :
5

The friendliest most helpful staff. If I stay over here I will always use this location.

Bridget Scott  |  Premières impressions 
Évaluation :
5

I would definitely recommend this facility to family and friends. The staff were very friendly and I had a pleasant experience.

Natasha Simon  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRYSTAL DANIELS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kendra hartman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latocha Collins  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca Almaraz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela williams  |  Expérience générale 
Évaluation :
3

One thing is you paid on the first due of the month, and you would not get money back after move out of the storage unit early. That suck!

CANDACE FRANK  |  Expérience générale 
Évaluation :
3

Grounds are kept clean and well maintained for the most part. In my unit there had been water damage to my furniture due to a leak from the ceiling. As a result the installation was hanging down. The leaked caused water stains on some of my items. Also, I was not notified that the electronic access system failed and therefore all passcodes were deactivated. Luckily the office was opened the day I tried to gain access. Overall, all things considered, I would still recommend them to others.

MICHELLE ALLEN RICHARDSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher standley  |  Expérience générale 
Évaluation :
3

Satisfecho con el servicio.

jose rivera  |  Expérience générale 
Évaluation :
5

.

Whitley Montgomery  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ericka Washington  |  Expérience générale 
Évaluation :
5

Great service overall

Reginald Harris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry Alvarez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Aguilar  |  Premières impressions 
Évaluation :
5

Very helpful

Tammy Shannon  |  Premières impressions 
Évaluation :
4

A very positive 2 year stay. Thank you

terrence hendrix  |  Expérience générale 
Évaluation :
4

There are some great people there and some not so great. But I will say that there are several issues that arose where the higher ups with uhaul resolved very quickly. I know that every one of us is under a lot of stress during this time so I will say that they are doing the best they can to provide a great customer experience. I just wish the hours to access the climate controlled storage was clearly stated that it is only during office hours and not until 10pm. Be advised.

CASSANDRA BRADLEY  |  Expérience générale 
Évaluation :
5

Mr Verlander was very helpful, polite, knowledgeable, eager to assist, etc I am quite certain that he is an asset to your company.

CRAIG PITTMAN  |  Premières impressions 
Évaluation :
2

My unit, was not an outside storage, but inside the building, it was not climate controlled, my items had mold forming on my furniture, was not 24/7 accessible, only accessible during the office hours, and my lock was changed without notification, the staff person couldn't find the key for the lock that was placed on my unit, I had to wait two days before I could get into the unit. I was not pleased on the few occasions that I went to the unit.

REGINA TROTTER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORBERTO ESCAMILLA  |  Expérience générale 
Évaluation :
3

The only thing I had a problem with was the unit I had when I needed it after office hours it was a inconvenience because they would close and lock the door to building where my unit was and it was very inconvenience and it was hard trying to get someone to come and open it for me.

ALONZO STEWART  |  Expérience générale 
Évaluation :
3

the thing is that i was not told that the initial unit that i had rented 261 was not 24 hours access so the door for me to go into the climate controlled storage was locked when i got there, spent 1 hour at the location trying to talk to customer service, joseph helped me get to another storage room that was 24 hours and door to go in was open, he told me that i might have to move my stuff back to the initial storage i had rented, issue is that my family is on vacation, i only had two guys that was able to help me move the stuff just for this time, starting monday, i am alone, also i have a finger chopped off with stiches due to a work accident, a 6 month old baby that needs care, and i have nobody to move the things back to another unit, and i would really really aprecciate if i could keep my things in unit 283, i think there are moments in life when there always and eception, i think i deserve it this time, please, and im looking for a place to move as soon as possible, last trip i got locked in the facility for 30 minits before customer service could open a gate since my controll works just for 5am until 10 pm, a couple of issues and miss understanding , is my second time renting at this location and i would do it again, please be considerate and help me, really need it, thanks

CARLOS TAMAYO BORGES  |  Premières impressions 
Évaluation :
4

Usually the access door closet to my storage unit is locked during business hours :(

BRIDGET ELAINE NEWELL  |  Premières impressions 
Évaluation :
5

Tristan from the Fuqua location went the extra mile and beyond for me. I had to change my storage unit 3 times. And each time she was understanding with me. She listened to me and also reminded me of the 1 month free because i also had a truck rental. I walked in yesterday confused and stressed. Normally my mother handles things like this. Tristan deserves recognition and a day with all the trimmings. Thank you Tristan. 

Veronica Carransa  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delaporshia Williams  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adelaida Arevalo  |  Premières impressions 
Évaluation :
5

Christian is great. Very professional and friendly.

Lorena santarita  |  Premières impressions 
Évaluation :
1

My storage unit looked like someone tried to break in it and the last time I had a unit there it was broken into and over 20k of tools were stolen thinking yall would of upgraded the cameras by now but apparently yall just dont give 2 shits

Mark galvan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristen Ramos  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LADARRIAN JACKSON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juan Sanchez  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Snowden  |  Expérience générale 
Évaluation :
4

Experience was above average. The employees were very friendly and helpful. Only con is the storage units had pests like lizards and roaches.

Long Vu  |  Expérience générale 
Évaluation :
5

I really appreciate all the staff and I would recommend anybody

anna patino  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kenyardra Wright  |  Expérience générale 
Évaluation :
3

I wish there was more communication with auto drafts. Whenever my cards expire, I get charged with Kate fees because I naturally forget everything that needs to be updated at once.

KAYLA COOPER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roman de la cruz  |  Expérience générale 
Évaluation :
5

Caring and helpful staff!!

jill ordini  |  Expérience générale 
Évaluation :
5

The new staff is very friendly and helpful.

STEPHANIE HALLIBURTON  |  Premières impressions 
Évaluation :
5

I would definitely use this storage again.

diana garcia  |  Expérience générale 
Évaluation :
4

The staff is friendly but unfortunately, my rent was raised right after I took a storage place, if I would know in advance that my rent will be increased within a month I would have sought another place. The staff informed me that they have nothing to do with the rent increase and suggested calling the corporate office, I called them they said the local facility will handle it or the local manager will resolve the issue, I spoke to the manager but they put the monkey back on the corporate office, so far nothing has been resolved.

Sarwar Syed  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK OCHWILA  |  Premières impressions 
Évaluation :
5

The gentlemen there was extremely patient and helpful.

Amber Blowers  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LADARRIAN JACKSON  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEREK MICHAEL JR WELCH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Klynn Scales  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

kim newton  |  Expérience générale 
Évaluation :
5

Jordan and Ashton were both the most amazing and incredible people I’ve met ever using Uhaul. They both have renewed my faith in the company They both need a raise!

katherine clark jackson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy Keyes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

april stevens  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Irion Alexander  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK OCHWILA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor Kukulinski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob-Tamarian Lee  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEMMY LONG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chanel Mcgowen  |  Premières impressions 
Évaluation :
1

My lock was changed someone had access to storage staff member lied about it personal items were stolen asked staff whom ever had taken items just please return they had access for at least four months. I've had surgeries had not been able to walk just want my parents items back!!!

VIRGIL JOHNS  |  Expérience générale 
Évaluation :
5

Thanks for all the years of service!!

Alton Hall  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK OCHWILA  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virginia Amezcua  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

REGINA TROTTER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Magic Hands Backflow Testing  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela williams  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas Mcintyre  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

UPLAND SERVICES,INC.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Demetrius Ward  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Williamson  |  Expérience générale 
Évaluation :
5

He was very kind and friendly and patient with a great personality and a great smile i give him a 100'ponts

Marry Rippstine  |  Premières impressions 
Évaluation :
5

All our things stayed clean and safe while in the storage. Thanks UHaul

EUGENE MOORE  |  Expérience générale 
Évaluation :
5

My car battery went dead and by the time we got someone to jumpstart it, it was after 10:00 and we were locked in. I phoned the accident number and was connected with someone who supplied a code so we could get out...the staff was great though as we were allowed to stay past closing to finish unloading our items. I highly recommend this location as the problem with being locked in was partially my fault.

PAUL ACKERLY  |  Premières impressions 
Évaluation :
5

Guy was very helpful n knowledgeable

KAHELE IKEMO ANDREW  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY HERNANDEZ  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PORTIA PHILLIPS  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Amanda-Luis Gonzales  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Diane Williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis Williams  |  Premières impressions 
Évaluation :
5

I had a good experience. Thank you

JUAN FLORES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janie martinez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mayely Castro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alba Quintanilla  |  Expérience générale 
Évaluation :
5

Nice location and clean place with updated access

emily swain  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

enuice alexander  |  Premières impressions 
Évaluation :
4

One of the gates was always open and the door to the climate control units was open as well

Ana Ruiz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karina Infante  |  Premières impressions 
Évaluation :
1

This particular location needs a NEW manager. Ms. Taylor is very unprofessional. How do you charge someone late fees but when you pay your bill, you still have a lockout lock on your rental unit 2 weeks later, and have a attitude because you asked how will you accommodate me being this is not the first臘‍♀️. The staff is lazy, rude and definitely do not walk the property.

Geneva Davis  |  Expérience générale 
Évaluation :
5

I did have issues with remote but it was fixed.

Yvette Gonzalez  |  Expérience générale 
Évaluation :
5

Keep up the good work!!!,....

VIOLET ARCHIBALD  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cleosia rochelle haynes  |  Premières impressions 
Évaluation :
4

It is a clean facility. Please lower $15-20 a month.

TERRIE ROWE  |  Expérience générale 
Évaluation :
5

We will use you again

Janie martinez  |  Expérience générale 
Évaluation :
5

Torrie very nice young lady

Janie martinez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN FIELDS  |  Expérience générale 
Évaluation :
3

The Uhaul brand is not consistent; I've used the service several times and each store manager describes services and rental policies different. I expect services should be universal and consistent throughout the organization.

gail reed  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melina Bossert  |  Expérience générale 
Évaluation :
5

I had mine for 16 years had no problems and we had a lot of storms and again nothing happen that's for a great job around there

SALVATORE CHILLEMI  |  Expérience générale 
Évaluation :
5

Fantastic customer service, efficient. Absolutely no complaints.

Melina Bossert  |  Premières impressions 
Évaluation :
5

Ten years ago the rent rate, for such a small room wasn't too bad. But, ten years later $80 is a little steep. However, the 7 day work week was a God send to the distant renter. Thank you! M.L.

MICHAEL LILES  |  Expérience générale 
Évaluation :
5

it is a good place to store your extra things, there is no humidity it is always clean and accessible and customer service is great

Mayely Castro  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob Reidenbach  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHYLLIS MARFO  |  Premières impressions 
Évaluation :
1

I been moved out of this location

Denise Scott  |  Expérience générale 
Évaluation :
5

we would use it again

Janie martinez  |  Expérience générale 
Évaluation :
5

Very nice people. Will definitely come back

Miguel Liceaga  |  Expérience générale 
Évaluation :
5

Very professional, kind and generous 💯💯

Colleen Mccoy  |  Expérience générale 
Évaluation :
3

Corridors were not cleaned. Back gate broken could not go out that way. Inconvenient.

Peter Sullivan  |  Expérience générale 
Évaluation :
5

Kind, professional and in and out just the way I like it. Prices are excellent 

Colleen Mccoy  |  Premières impressions 
Évaluation :
5

S.O.

Kimberly Nicole Clark   |  Premières impressions 
Évaluation :
5

Just amazing😀😀😀😀

davetta poe  |  Expérience générale 
Évaluation :
5

Convenient, safe and well maintained. Staff was capable and very helpful.

Annie Marin  |  Expérience générale 
Évaluation :
3

It would be nice if the girls on the front desk were more cheerful 😀

Peter Sullivan  |  Premières impressions 
Évaluation :
5

Bien

TERASA CARREON  |  Expérience générale 
Évaluation :
5

.

REBEKAH ANN Elkins  |  Expérience générale 
Évaluation :
3

Some of the office staff members were not professional at times and did not follow through...however the overall experience was good

Essex Branch  |  Expérience générale 
Évaluation :
5

Very helpful

Jose Hernandez  |  Expérience générale 
Évaluation :
5

Great customer service!!! I called at 10:00 a.m. and they located me a truck I was able to pick up within an hour. The representative also located me a storage unit in the city I was moving to!

Rachel Beall  |  Premières impressions 
Évaluation :
4

Weekend person was very helpful and courteous. He was able to go out of his way and show me the facilities beforehand. Very pleased with service and location.

Cleofas Rodriguez  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle 

Diamond Griffin  |  Premières impressions 
Évaluation :
5

Great and Superb customer service. I like this place

Kenneth Balliet  |  Expérience générale 
Évaluation :
3

THE RENT is the only issue I used it for 7 years and it seemed like it went UP every year!!! For the same space! Other then that I would recommend this facility!

ANGELA CARTER  |  Expérience générale 
Évaluation :
5

I am highly satisfied

CARLOS TAMAYO  |  Premières impressions 
Évaluation :
5

I needed a unit temporarily and it served its purpose well. Thnx. One Happy Customer

Larry Gatton  |  Expérience générale 
Évaluation :
5

I will use yall again and referr yall to my friends and family. I'm very happy. Thank U very much. Happy Cheerful New Year 2019 to yall ♡ Brenda Wakeland 713 825 9105

BRENDA WAKELAND  |  Expérience générale 
Évaluation :
5

I would have stayed, but it became too expensive.

ROMIE JUAREZ  |  Expérience générale 
Évaluation :
5

Everything was excellent

Pedro Perez  |  Premières impressions 
Évaluation :
5

everyone was very nice, helpful, courteous, and even had friendly chat during visits. everyone was always cleaning equipment and making sure the lot was secure. overall a very clean and professional

Chris Amen  |  Expérience générale 
Évaluation :
5

I had a storage unit there for 9yrs and always had good service.

MICHAEL ALANIZ  |  Expérience générale 
Évaluation :
5

The staff was always helpful and friendly..

Sylvester EASON  |  Expérience générale 
Évaluation :
5

I thought I would have been staying for a longer period of time, but I did not. During my short time, the staff were beyond helpful and friendly, always. It was a clean and professional.

Melinda DeKyle  |  Expérience générale 
Évaluation :
5

A great experience working with U-Haul thanks a satisfied customer.

laura jalomo  |  Expérience générale 
Évaluation :
5

Great Service!

Gabriela Albiter  |  Expérience générale 
Évaluation :
5

Very clean, and nice people . Very helpful only thing I didn't like was the hours .. not nice a clean place to leave my stuff .

Iris Velasquez  |  Expérience générale 
Évaluation :
4

Excellent service à la clientèle

CURTIS RANDALL  |  Expérience générale 
Évaluation :
5

Thank you so much for helping with our move y'all made it so easy !!!!

sabrina mascorro  |  Expérience générale 
Évaluation :
5

The sale rep was very helpful I would recommend this store.

Byran Washington  |  Réservation 
Évaluation :
5

Todd my Corp rep is GREAT to work with. He made it really painless.

Wataburger Texas burger  |  Réservation 
Évaluation :
5

Awesome people

Naomi Gonzales  |  Expérience générale 
Évaluation :
5

Excellent service the manager very polite very nice ill recomend this location to my friends excellent

Dylan Garcia  |  Expérience générale 
Évaluation :
1

change your site manager !! Not professional says one thing and does another!! Making her own politics for the facility double standards and misleading customers

Jamal Mehdawi  |  Expérience générale 
Évaluation :
5

Lovely people lovely Rivera

Rick Johnson  |  Réservation 
Évaluation :
5

Friendly, knowledgeable staff at this location.

Stacy Shotwell  |  Expérience générale 
Évaluation :
5

Good location; very clean facility with great customer service representatives.

TERRIE ROWE  |  Expérience générale 
Évaluation :
4

This Public Storage was very helpful to me assisting me with all of my needs when moving in and out. Very knowledgeable and freindly staff. I would definitely recommend to friends and family.

ella brown  |  Expérience générale 
Évaluation :
3

The staff was great but when we removed our belongings there was droppings in the unit.

PHILLIP HUGHES  |  Expérience générale 
Évaluation :
5

We love this place thank you may God bless

RICHARD HICKEY  |  Expérience générale 
Évaluation :
5

My experience was great! Thanks Team!

Casa Johnson  |  Expérience générale 
Évaluation :
5

Very nice and caring staff. Excellent service.

Jesus Perez  |  Expérience générale 
Évaluation :
5

They explained everything I didn't know I needed to know. well informative. very friendly and they are very secure asking us as we pulled up what our business was.

Brenda Hernandez  |  Expérience générale 
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