Hitch installed while we waited. However, we waited nearly an hour longer than necessary because we were not notified by text or app that job was complete.
mike bCustomer Reviews for U-Haul Moving & Storage of Garden City
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Staff was amazing
Steve BFriendly and helpful staff.
Kevin TDrop off was very quick and easy.
George LOvercharged, horrible customer service. Returned the behicke and they just charged me for anything and everything they could. Single mother, moving on the snow…..needed a couple of extra days. They hit me with every single fee they could. I would not recommend U-Haul to anyone. Go with the moving company at least then you have somebody to help.
Sarah BN/A. Nothing to improve. The best experience on hitch installation EVER.
Roger DThe staff were great.
Ruth SThe employees working at this location were so nice, helpful and upbeat!! Really appreciate this level of customer service. Not much to improve in my opinion.
Andra DSuper friendly super fast.
Mary FEverything was perfect !!, service was fast.
Luis FI talked to three people in there forgive me for not remembering the names but they were excellent. They're the ones who helped me Steve Eastman they were so polite, efficient and courteous . These three employees are definitely an asset to Uhaul.
Steve EDrop off was quick.
Nicole NNothing really. Very good experience.
David DThey had quick and efficient staff. They made the process a breeze. Excellent experience in every way.
Steven RI was waiting for them to let me know when it was finished however I had to end up calling.
McKenzie BVery helpful in last minute situation.
Diane BIt’s all good,
David BThe team was awesome, on time exact quote, quality installation..
Ronald PWe did notice that on the trailer we rented, one of the tires appeared to be bald
Kym AThe process of dropping off the trailer was unnecessarily complicated. There needed to be someone giving CLEAR directions where incoming drivers need to go to return trailers vs. returning vans. Staff was overwhelmed by cleaning and moving vehicles. With traffic backing up onto the highway, I was given conflicting directions where to drive then told to back up a trailer into the stream of incoming trucks without a ground guide. Is this really what you want someone new to the trailer to be doing?
Doak MDrop off attendant was not available at time I pulled up. I thought i needed to go inside to check in, so I went in and waited in line for about 15min until inside attendant acknowledged that drop off check in was handled outside. Other than that, check in was smooth.
Jason WMaybe.. smile? But the service was fantastic.
lee hVery helpful with which vehicle would fit my needs.
Sandy PSeamless experience having a 2" receiver/hitch installed on a Subaru Crosstrek. Friendly, efficient and prompt customer service. Installation done in a timely manner. Je les recommande fortement.
dominique tGreat team to work with. UHaul is my go to
Terence MYou guys did a great job! Thanks.
Michael MWas fast and efficient.
Ronnie WI answered, yes to was the equipment clean and well-maintained. The van was not clean however, an apology was extended for that when I picked it up. I had to go back the next day to get the tires inflated, because one was extremely low, two were kind of low and one was Where it needed to be. I do feel that the tire pressure is a safety issue and should be checked before sending someone out on the road. I was given a credit for the mileage it took me to bring it back in however, that still took time out of my Day to do that. The employees there were very accommodating and the van I rented was more than I expected and even with the glitches, I would rent from this location again as long as I can get that same van! The Dodge Ram rocks!! (Not a Ford fan)
Shannon SThe vehicle was clean-ish whoever had it last didn't clean the bed very well and there was sand and rock in the corners, but the truck ran great, handling everything we threw at it. The staff on Chinden have always been the best to work with. There are 3 other locations closer to my home, but I drive just over 8 miles to work with Chinden specifically. I have never had issues with my rentals there, and they have fixed issues I have had with other locations.
Amy SEverything could not have been better!!
Steve BI left my apartment keys in the cup holder when I dropped off. I returned after closing and an employee was able to get my keys being an absolute life saver!
Jennifer RI left the apartment keys in the cup holder. They had closed but an employee was able to get them for me and was a complete life saver
Jennifer RTrailer was old, heavy, worn and didn't pull well. You should prioritize newer, better functioning equipment for customers making long, cross country trips.
Michael SFirst class all the time
Casey MThis location has always been my go to.
DAREL PGreat service
JACK HGreat work, grateful for the team!
Adriana HPicking up the unit was fine. It was dropping off the unit that sucked. I parked, some guy unhooked my trailer didn't say anything to me and walked away, so I just drove off.
Alastair PI had a tire that went low on the trailer that I didn't pickup on until when I was on the road to the following day. Next time I will pay attention to that since I lost some time in my travels trying to find air that worked at a gas station.
Tom PI was given a dirty truck. They said the tank was full, it wasn't. My moving pads weren't in the truck and I had to go all the way back to get them. Everyone there was nice but just need some training in customer service. When I told employees the truck wasn't clean no one really seemed to care.
Tony BMerci.
George JGreat customer service from all staff.
Craig LI would have liked a little education on the operation of the truck. I just showed up, paid and was given a key. Good luck.
kelley pgreat customer service
Jeff JThe staff was friendly and efficient and the price was right. They were completely honest and did not jack up the price. This is your go-to place for storage if you live in the Boise area.
Dennis M | Expérience généraleCame right out and pulled the trailer off. Great service
Gary Hthe mirror on the right side of the truck would not stay in place the windshield wipers were in bad condition the head lights were not bright enough for nigh time driving
thomas sThe equpiment was cleanded but there were ashes in the cup holder. It was left on 1/4 tank of fuel. I think it should be full so the next customer can just fill it.
Berton BThe team is knowledgeable and helpful. I rent trailers on a regular basis and this is my preferred location.
Lucy DNothing. The return was quick and easy!
Carla S1. too many price add ons 2. mileage estimate was too short
Phillip SNeed a waiting area for hitch customers
ANN FEveryone is always very polite and helpful
ken m | Premières impressionsThis was a smooth transaction. Everyone was professional and friendly. I would use this location and team again.
Steven RHave the vehicle full of fuel and require it to be full of fuel when returned. The practice of requesting it returned with an odd amount of fuel is BS. The gauge did not work properly and I was told I owed $31 in fuel costs. After I already had just put $20 in the tank. After arguing with the tendant for 5 minutes, the guage then showed I only owed $11 in fuel costs. I guess if I sat there and argued longer they would have had to pay me! What happend to the practice of picking it up "full" and returning it "full"? Luckily the manager was a sensible guy and waived the extra fuel costs. The seats in the truck were torn up.
Timothy MNothing, the service was great from my very first phone call to my leaving the facility after I had received their services! My experience was great with U-Haul in Garden City! Thank you U-Haul, Cheryl
Cheryl SIt was very easy and was completed in less than half the time I expected.
John SBest UHaul location in the Boise/Garden City area
Jerome BHave more than one person on duty to facilitate return of equipment/customer service. The only person on duty was busy helping a customer hook up a trailer. The man who was driving our UHaul truck had a plane to catch.
Melinda MAsst. MANAGER IS EXCELLENT! He'll help you get what you need, save cost and is so ready to work with! Best service I've had in a long time! Thanks so much! Hugh
Hugh BVacuum the seats - remove the pet hair.
MATTHEW HExcellent and friendly staff.
Arya E | Premières impressionsLong time customer
Victor M | Online Move InThe facility is very well kept, but when I checked out of my unit I thought I might get a prorated exit price as I still had like 7 days til payment due.
Michael h | Expérience généraleEven though there was some mouse issues upon move in the team here was quick to get some traps set and fix that issue.
Shenoa C | Online Move InOnly put no on the "was it secure and well lit" question because there wasn't a light in my unit. I provided my own lock and it was kept secure. I was given a full refund after having paid for the month when I moved out of the unit the 11th day of the month. Staff was very friendly and helpful. I had my stuff in there for over a year and everything was just as I left it. 10/10 customer service.
Kyalie P | Expérience généraleEveryone was so nice and so helpful. If they could deal with me when I don't understand, upset, confused. They are outstanding!!!!
BECKY T | Premières impressionsThank you for your help and assistance.
David R | Expérience généraleThe reason I say average is they didn't really listen to issue of me taking my name off the unit ex is in prison an we are no longer together and all the stuff was his in storage now I'm stuck with his bill and nothing in there is mine .
Laura r | Expérience généraleThe staff were helpful and friendly.
James B | Expérience généraleNeeded a place to store my things short term. It was conveniently located, clean and safe. Customer service was on point, Shane was the best! Je les recommande fortement.
Liana C | Expérience généraleExceptional service
Victor O | Expérience généraleStaff was very helpful and professional
GARY C | Expérience généraleWe had an issue at first with my rental having a flat tire. However through talking with the lady in Moneta and Uhaul they arranged another unit at a different location and discounted my rental price for the inconvenience of driving further. Thanks to all involved especially the lady at the Moneta VA location. She did everything she could to help me.
Justin L | Premières impressionsThe Manager and the 2 girls that work there are awesome
Kelly S | Expérience généraleStaff was friendly and good. Felt like things could have been better in the security department. All and all good experience with just a few notable negatives.
stetson c | Expérience généraleIt would be helpful if there was a light in the storage unit, but otherwise no issues.
Cheryl I | Expérience généraleThe owner is a big guy. Seem friendly and knowledgeable of his job. But on 2 separate occasions I spoke with him. He stinks very badly and I couldn't wait to get away from him. Someone should talk to him about his hygiene. Not sure how anyone can stand to work around him. Yuk, stinky!! :(
Melinda G | Expérience généraleFor a big company, the staff was very personable and treated me like an individual, not a customer. I would use them any time I need their services.
Heather B | Expérience généraleGreat experience!
Michael S | Expérience généraleI think that prices could be lowered a little bit I have a hard time coming up with all the rent that you guys have me pay I think that the people at the chinden store is absolutely superb and the people on the phones could be a little bit better overall it's a really nice experience
Linda r | Expérience généraleGreat customer service!!! 🙂
Christy K | Online Move InThanks Ever So Very Much Emily For Your Wonderfull Plus Business Moral Ethics Over + Beyond 👍 💯 Stars 🌟 Emily Thankyou David Gerber !!
David G | Premières impressionsEveryone was very helpful. It was a great experience thanks to how well the business is run.
Diana L | Online Move InUhaul gave me a free storage unit with my moving truck rental which really helped me clear things out of my house as I was packing and sorting. And this unit was HIGE which was really helpful. The staff was friendly and just great. The facility was great with easy personal access via a gate clicker.
Stephanie B | Expérience généraleMerci.
Vanessa F | Expérience généraleThere was no lock as indicated
Suzanne K | Online Move InThe only issue we encountered was the narrow roadway in front of our unit. Several times while we were unloading/loading at our unit, we had to stop what we were doing to move our vehicle to let another vehicle go by. That was rather inconvenient.
David J | Expérience généraleCameron and the young lady whom I can't remember her name were both very helpful and informative. Both times I have been to the store for rentals staff have been wonderful to work with. Thank you!!!
carrie n | Premières impressionsNo prorate when I moved out with 18 days left on monthly rental. Will not rent storage or vehicles from UHaul again.
todd m | Expérience généraleThe staff came through for me in my desperation to find adequate storage facility and rental of moving truck. Much appreciated......
ALfred C | Premières impressionsI was told there would be a lock in the unit when I opened it, but there wasn't. I went into the office to ask about it and they said they were out of stock. No one communicated this to me before I dropped off a load of my stuff. Meanwhile a load of my stuff was in the unit unlocked while I had to go to a store to purchase one. I'm not upset about there being no lock, I'm upset about the lack of communication and the subsequent poor customer service of the guys running the office. They kind of gave me a "it's not my problem" attitude.
Brian T | Online Move InThere was no access to drive the truck around the storage building to get out. Had to back up to get out of the aisle way.
PATRICIA T | Premières impressionsI had moved my belongings out of there months ago and there's a few things left that my daughter was supposed to retrieve and apparently she didn't when I contacted them and they told me I had the option where I could get figure something out with them there really wasn't much left in there except through remaining part of my swimming pool the umbrella to my outside patio furniture and an air conditioning in my cup entertainment center of some sort of my daughters and I could not get it through with anybody there lady took a message for me and told me she would get back to me that day because they were supposed to auction off that day and I called three different numbers and I never got a call back and now I'm told my stuff was auctioned off for $37,5 and I do the remaining balance for I don't know how many months now talked with people twice there nobody has been done anything for me and it's the same thing when I rented a U-Haul I had nothing but issue with billing and no I would not recommend the tendonlocation to anybody
Melissa S | Expérience généraleService is very good.
Lowell R | Expérience généraleThe unit I had (745) was a very difficult unit to access by moving van or trailer and near end of contract the front of my unit was significantly blocked by additional units placed on the ground which made it unusable for me to back into so I was not able to continue using it for what I needed it for. At the time of initial rental unit there were no other units available. This unit was also quite expensive I thought comparably in the market. The staff was extremely nice and always helpful, the hours of access are great, but this is just an inconveniently placed unit for access with busy and restricted access (single lane right driveway) and limited turn around area for a vehicle with any kind of trailer or moving truck. I believe it would be helpful to make additional notes at time of rental that this unit cannot be backed into and that you will need to carry or haul items quite a distance that are moved into or out of this unit.
wendy A | Expérience généraleFirst off. Doing ANYTHING at this location has been a chore and takes three times longer than it should. Every time I'm in there the employees look like they hate their job- tepid at best- and all complain that the computers take forever and are having loading issues. That was no different today. Otherwise. They lost my reservation, then didn't have the size of truck I needed, and originally reserved, so I had to make multiple trips instead of one to achieve what I needed. Still charged me full price, of course, without a single apology for the issues that I can remember. The truck was to be returned in full, although upon checking the fuel before I left it was 7/8's. Had to contact and remedy contract with people at the store and (I believe Dan) was great about it. Minor inconvenience, as an isolated incident and Dan did fine. Also. The location charged me a late fee, despite me being on autopay with the same card and same expiration date I set up my account with. Employee said the expiration date was wrong in the system, but again, it is the same exp. date I have had for years. As I got that resolved, they waived the fee, of course - it wasn't an error on our end- they asked if I wanted to pay up the account. I said no, as I am clearing out the location today. Person said that is fine and goodbye. I thanked him, and then I turned to leave and was stopped by another person saying that actually I have to pay because I have been in the unit 4 days after the payment date. I told the person that if they really feel that it's fair to charge me after loosing my rental, not having the truck I need because of that, charging me erroneously and me having to figure it out with them, to do what they think is right. Got home after spending the day moving with the small truck, and they charged me for the entire month for half a week's stay into the period. Beyond that. I called the week prior and specifically let them know when I'd be cleaning out and was not advised of any period of time that I would have to be out by to not be reimbursed for a prorated amount for the month. I was further frustrated at the fact that, despite the maybe 10 Keys on the wall for reservations coming in, there were probably 20 trucks on the lot that were the size I needed anyway. I'm sure there's a reason that I was told that a 15' truck that I had reserved prior wasn't available, maintenance, or whatever, but this certainly just struck an additional chord. Not happy with this location.
gage w | Expérience généraleVery difficult with trailers as have to back out due to blocked gate. Not easy and staff did not help with issue just offered more expensive units.
William R | Premières impressionsI have been there over a year and for a good paying customer what I get in return is every few months my bill goes up for rent… Not appreciate to the customer at all
john m | Expérience généraleI'd recommend putting more effort into customer service. I found your customers service was extremely difficult to access. I was managing this remotely and attempted to get in touch with a human being via both the on line chat and the phone (did this simultaneously). Spent 51 minutes on hold. Before the 51 minute long hold, I got to someone who said she needed to transfer me and that it would only take a minute. I'd say she set my expectations incorrectly. Thanks for the opportunity to communicate this to you.
JVC N | Expérience généraleThe information disconnect between the national and local customer service staff is pretty significant. As a result, I wasted HOURS when I should have been packing the truck trying to verify where and when my contract showed I would be I at my destination and what storage I would be using. When I moved out, I cancelled the truck I had ordered but wanted to keep the rental for moving blankets which the very pleasant lady from national told me I could do. When I arrived with trailers and trucks to load nice furniture and antiques, local told me I could not rent blankets unless I rented equipment. They said it was policy bcs so many people did not return blankets. So charge them the purchase price for the unreturned blankets when you figure their final bill. I DID return all my rented blankets with the truck but I was penalized for what others did!
KATHLEEN O | Expérience généraleIt was very expensive, way way to high of a price⁷ for such a small unit.
Deann D | Expérience généraleThe Staff is very helpful. Call ahead for scheduling and look online. Convenient location.
AMY R | Premières impressionsPart of the contract started that I would recieve a free lock. I recieved a text message stating that the lock would be in my unit upon move-in. It was not. I tried calling the office about this. After approximately 10 minutes of letting the phone ring someone who identified themselves as Jodie answered. When told the problem she at first replied that locks were not provided. That'll when informed that I read promised a lock in my unit she said that was incorrect and I needed to come inside for one. As I was exciting the storage area to cums into the building to pick up a lock Jodie left the building and drove away leaving me no opportunity to lock my unit. I had to drive to Wal-Mart and purchase a lock. I spoke to corporate about the behavior and was promised I would recieve a call back. It's been a week and no phone call. Also, I rented a 5x10 unit and it is not 5x10 no matter how you measure it. Given the broken promise of a lock, the exceedingly poor customer service by both corporate and the local location, and the incorrect unit size I just cannot recommend U-Haul storage to anyone.
John C | Online Move InI have used 3 uhaul facilities and street level ones are the best and easiest to use.
Vince R | Expérience généraleThese folks were super friendly and professional, and got me in and out very quickly.
Eric H | Premières impressionsThe staff went above and beyond to help me during my crazy moving weekend!
Brittany M | Premières impressionsMy only problem was when we rented a truck to move out. When returning the truck we made the mistake of dropping the key in the night box before checking out on our phone, we called uhaul and the (nice) lady on the phone helped us as much as she could but yet we were charged $20 the next morning for not completing the process online.....and then I was told it is a way to get the customer "to help them" (uhaul).
lee J | Expérience généraleThe instructions made it seem like I was supposed to move in and then get my gate key. Only one gate is accessible and to leave the key pad is rather far away. I couldn't find the keypad before office was open and struggled to get out, even with customer service on chat mobile. I couldn't reach anyone by phone. The site also makes it seem 24 hrs accessible but confuses by saying specific aloud hours.
Thomas S | Online Move InNice guys and girls. Bob Neal Very professional as compared to John at Twin falls store. I appreciate personal care. This my 2nd free storage w 1 ways. As i have down 13. 1 ways in 10 yrs. Appreciate the free mth for each.
Tamara R | Expérience généraleThe price was pretty good. It isn't as nice as a lot of the chain storage places, but it's less expensive. It's also much older than most of the new, fancy storage places. My main recommendation would be to have a light in the unit.
Robert W | Online Move InI already sent my message or review to a email address that you guys provided for me and I haven’t got a response yet so you really don’t want me to leave a review on here.
COURTNEY K | Expérience généraleHad lots of issues with the U-Haul Storage fob didn't work first off had to get it replaced couldn't get into my storage because fob didn't work wasn't offered a code for the keypad got locked inside the storage units because fob didn't work gate wouldn't open no after hours number to call to get out had to wait for another customer to let me out because they shut my fob off and my passcode 10 days before my last day at the unit
Sierra D | Expérience généraleThe free month storage was a much needed benefit for a person moving from out of state. Very much appreciated. The staff was very helpful when l had questions or help resolving a situation. Thank you all so much!!!!! Happy Holidays.
Carol N | Expérience généraleGreat experience...The staff was very helpful and friendly. I would recommend this facility to anyone looking to store their personal belongings. Thank you very much. Jerry
JERRY K | Expérience généraleOther than a leak from the roof, everything went smoothly. You and your staff are very professional and helpful.
Carl B | Expérience généraleIf possible, you should offer a temporary ramp to make it easier to get heavy Or large objects into the unit. Mr Burnett was very kind and professional.
Carl B | Premières impressionsWill store stuff here again when I need to again
Shelby S | Expérience généraleSean and his staff were customer service driven, polite and knowledgeable. Our locker was clean and that was super important to us to house our goods temporarily at the facility. We also returned a unit and the transition was drive up, drive through and very smooth. Thanks, Sean! Bonnie & Dave
Bonnie S | Premières impressionsThe gentleman that checked me in was very nice and took care of us while we were there. It was a great experience and very professional.
Michael T | Premières impressionsWhile speaking to more then 3 people I kept getting different information on my Uboxs. First 2 did not know how to look up when my payment was coming out. The third person told me that I didn't have to pay for it till I went and picked it up. 2 days later I was charged a week earlier then the u-boxes were supposed to arrive which ended in overdrafting my account. When I called to see if they could revirse I was transferred 3 times. Where no one could help. By the end they transferred me to the first person I talked to. All and all being told we can't help you.
Tara O | Expérience généraleThe process was fast, first month is free! Great customer service and experience!
Julie E | Premières impressionsThe unit was an old pull trailer which was fine for the things I have to store. However, it leaked on more than one spot. The clicker that I was given didn't work so I got stuck inside the gate. I feel that it is the employees job to ensure that the clicker is working before sending to customer out to figure it out on their own.
Heather R | Expérience généraleThank you for the help
Jesse W | Expérience généraleEverything is great there. Easy to get in and out. The folks who I worked with, at the counter, have been very pleasant as well.
flash h | Expérience généraleInconsistent service
Nathan S | Expérience généraleThanks
Michael A | Expérience généraleAll was well
Anna G | Premières impressionsGood service and equipment, but waiting to get served was long. Need more employees and computers
todd m | Premières impressionsI had my storage unit for over 4 years and didn't have an issue once. The few times I called, everyone was very friendly and helped.
COLLIN S | Expérience généraleVery difficult to park RV. Always a cluster when trying to get through gate w/ others picking up trailers. Tight corners & damaged asphalt. Given 1 week to move our camper as they no longer offer.
CHRIS R | Expérience généraleI will definitely come back when I need to put anything in storage again!
Janae S | Expérience généraleGreat people and helpful
john m | Expérience généraleIt was a real hassle to end the storage contract. Wait time on the phone system across all of U-Haul is horrible. U-Haul employees always look exhausted. So, thanks for a great product. Get more help
Robert H | Expérience généraleThe employees at the Chinden store were very accommodating all the while being professional helping me with my storage unit. I would highly recommend the Chinden store!
Susan H | Expérience généraleIt was easy and equipment was available. They they were extremely genuine and helpful...it's a very busy place, because they are so good. Thanks for all the help.
Trish P | Expérience généraleGot want I wanted..friendly..helpful..thanks ..
Curtis P | Premières impressionsCommunication with Uhaul is unacceptable. I cancelled a couple Uboxes because I was never told that it would be shipped to my destination a week after it's p/u from the starting point.
Kyle M | Premières impressionsThank You.
Troy S | Expérience généraleNever went to the facility
Michael M | Expérience généraleJennifer really took care of us. Highly recommend!
Michael Y | Expérience généraleCommunication between each area is horrible! Communication to the customer is confusing Or nonexistent! The whole experience with U-Haul was a complete nightmare!!!!
Kris S | Expérience généraleThe manager was top notch at customer service. I walked in and there were at least 15 people in line. He was patient and friendly. I would have been very stressed but he handled it amazingly!
Susan H | Premières impressionsI spoke with several different people while renting the unit and buying supplies for my move, on several different occasions. Each person was friendly, helpful and knowledgeable. Recommend!!
sheri k | Expérience généraleEveryone was so helpful and made the experience a breeze. We will definitely be coming back in the future if the service continues to be so genuine and kind.
Sierra M | Premières impressionsTerrific Service
Mike F | Premières impressionsDelivery service was excellent
Duane S | Expérience généraleOverall, a great experience. I rented in august as I was relocating to Idaho and needed to store some items until my place became available. When it was time to check out they were very nice.
Lewis & | Expérience généraleAwesome customer service!
Tracy F | Expérience généraleReturned a truck and moved into a storage unit for some temporary storage at the Chinden (Garden City, ID) location and found the staff professional, friendly, and efficient and the unit was clean!
RODNEY C | Premières impressionsI have had so much stress with moving and u haul made it very easy and very friendly, affordable to make this change in my life .very appreciated associate at uhual each time thank you. Debra Lee
STEPHANIE H | Expérience généraleQuick service!
Stephanie H | Expérience généraleMade reservation to store vehicles, called day before and was told spots no longer available because of construction. What a inconvenience they caused by renting out in the first place.
Susan C | RéservationI rented a pod from haul for a month while my garage was being insulated and sheet rocked. It fit in a small space and held a lot of stuff. Really clean, too.
terry s | Expérience généraleEveryone I encountered was very nice and willing to help with whatever i needed.
Melissa B | Expérience généraleI used the U-Box service, and this facility was the one to deliver the box from Iowa. They were really good to work with and spent time making sure it was positioned well in our alley. Well done!
Scott B | Expérience généraleI could not operate the door on the ubox,it was out of line and really heavy, I had my Grandson and 5 other people over and they had difficulty.Several phone calls later before help I Box was not used
Barbra n | Expérience généraleCrystal or krystal was great
GREG H | Expérience généraleservice was good, Ryan was very helpful
Ronald u | Expérience généraleHighly recommend Krystal and this professional, friendly and accommodating staff, service & facility. Christine delivered our rented Ubox on time and picked up the box same day. These Sistas rock!!
Glenn L | Expérience généraleA+++
JOEL B | Expérience généraleAsst Mgr. was complaining to customers on how busy they were but had "stolen" my acct. from and independent dealer over a 10' truck. Quite unprofessional. The young woman who assisted me was great.
Seth G | Expérience généraleKrystal was very responsive and helpful. Our stuff arrived on time and undamaged. Great service!
reuben b | Expérience généraleSafe and secure.
Torene B | Expérience généraleEmployees were friendly and helpful.
Liz C | Expérience généralegreat place to store
mike m | Expérience généraleI will never use you guys again. The only person worth going there for is Krystal she should get promoted. F**k everything else.
KELSA N | Expérience générale