Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing it was great n the employees was excellent.
June Jefferson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jacquelin Mosher
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeannette Collins
Évaluation :
4
Le client n'a pas laissé de commentaire.
POLITO LORD
|
Expérience générale
Évaluation :
5
Excellent and friendly customer service employees.
Richard Chung
Évaluation :
5
Le client n'a pas laissé de commentaire.
MIGUEL FIGUEROA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margaret Skordas
|
Expérience générale
Évaluation :
5
Everyone was super friendly and answered all of our questions. This location is very accommodating.
Dorisy Gomez
Évaluation :
4
Unit area was very dark the lighting come up, or if they did, they’re not bright enough
Anna Ortiz
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonathan Swanson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward Miller
Évaluation :
5
It shows on my receipt that I accepted the insurance. I did not accept the insurance. This is $15 that I did not want!
Giovanni Randazzo
Évaluation :
3
Le client n'a pas laissé de commentaire.
clora reaves
|
Expérience générale
Évaluation :
1
Staff rude unfriendly also I don't know if they have maintenance person but it was disgusting very filthy dirty floors ,look like they haven't been swept and mopped in months nor waxed and everything dusty.In my opion the staff needs to be fired and new staff hired who want to work and have good customer service skills.as of now I would not recommend this particular haul to nobody to be honest.
christopher connolly
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joanne Curruthers
Évaluation :
5
Great truck nice and clean great staff
Amanda Bradford
Évaluation :
5
Excellent staff is great
Amanda Bradford
Évaluation :
5
Le client n'a pas laissé de commentaire.
joel boinske
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frances Curran
|
Expérience générale
Évaluation :
5
Very nice experience
Robert DiBella
Évaluation :
5
Dropping off was easy, staff was very friendly and helpful. No recommendations at this time.
Thomas Muller
Évaluation :
5
Le client n'a pas laissé de commentaire.
April WIlliams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marcia Ashhurst-Whiting
Évaluation :
1
💩
Strawberry Laboy
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tamika Nelson-Dawkins
|
Expérience générale
Évaluation :
5
Excellent
Amanda Bradford
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria Cancel
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles larkey jr
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
PAULDENET BAILEY
|
Premières impressions
Évaluation :
5
Nothing! Love using UHAUL for all our big design/decor events!
ALEXIS SCAFFIDI
Évaluation :
5
Best U-haul in the Area.
LeRoy Branch
Évaluation :
5
Le client n'a pas laissé de commentaire.
COLLETTE BALLINGER
Évaluation :
5
Le client n'a pas laissé de commentaire.
COLLETTE BALLINGER
|
Premières impressions
Évaluation :
1
The truck was terrible. Every time I went to reverse it was shutting off on me
Jacob Dix
Évaluation :
5
Staff is great
amanda Bradford
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vertis Perkins
Évaluation :
3
The young lady at uhaul was very nice , and helpful. I appreciate there time and effort into helping when I needed it the most , JJ
joel jackson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anu Osta
Évaluation :
5
Everyone was very knowledgeable and helpful
joseph berry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lizbeth valles
Évaluation :
5
Well run, i will always use them for my short term storage needs.
BRUCE LUKE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAURA MINKER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua Havey
Évaluation :
1
the worse rental location ever. I will never rent from U-Haul again and i will make sure to make everyone in Amazon aware of the lousy service I received.
Alex Benarba
Évaluation :
4
Cost is a little expensive. $100 dollars for three hours of use, I'm sorry $114 because of gas also. I understand paying for miles and paying for gas, but renting a vehicle is a flat rate, why is U-Haul a flat rate and miles.
Stephen Lis
Évaluation :
5
Le client n'a pas laissé de commentaire.
NADINE WORLDS
Évaluation :
5
Thank you for the opportunity of using one of your vehicles everything was fine the vehicle operated perfectly and we were very appreciative for you being able to give us a vehicle at the time of the for moving items
anthony white
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harold Furgerson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert Phillips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Victor Martinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer McCabe
Évaluation :
4
The overall price of this rental is confusing. 2 different taxes were added after returning the truck. A rental tax and a motor vehicle tax. 13,79 % total tax on a 1 day rental. I just wish I knew the total cost of this rental when I was driving away. Not get shocked when I get the email later of this rental.
MICHAEL SPENCER
Évaluation :
5
This was a very nice place been here about 15 years. Sorry I had to leave. But I moved to another area. And it's another place you hall. Place down the street from my house. So this is more convenient. That's all but my stay here has been very, very well. I'm very happy and satisfied u. Haul. The only regret I had is that I've been with you guys 15 years and I have my own genitory service. I have didn't work before you all cleaned it out storage but they change manager and I lost my connection but that is the only thing I'm disappointed about that. I've been with you guys 15 years. And I never had the opportunity to do any work for you. Because I do a lot of stuff. Pow wash stripping wax floors shampoo carpets. I do a lot of stuff, but I'm just. Wish I could do this and work for you guys. Thank you very much.
CHASE FLOOR SERVICE CO. LLC
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
paul garner
Évaluation :
4
I had two climate controlled units, this building was always clean. I also had one outdoor storage unit. The outside unit could use a new seal as some leaves, debris and spiders got into the unit. I was very happy with my overall experience. They manager got me in when no other storage facilities were able to. I would definitely use them again and recommend this facility to my friends.
richard loveland
|
Expérience générale
Évaluation :
1
Was charged a 25$ cleaning fee for nothing. Truck was returned clean will never use this site again
niondah mcneil
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josh Johnson
Évaluation :
3
I rented a van online with 1 dolly. I received a message days later saying the van was no longer available! I phoned and got U-Haul corporate and was informed that Amazon had leased all vans in New Jersey! I was livid! I was given the choice of a larger truck at the same price. We drove from Arlington,Va to Glassboro, NJ to close my storage and pickup my equipment. Not 1 dolly was available! I was so mad, but the people were kind under the circumstances. Everything truck, corporate UHaul, should have a dolly that's included with the truck!!!! You can do better!
Princesse Mcgarvey
Évaluation :
5
Glassboro location is great staff is friendly and manager is great
Amanda bradford
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Brooks
Évaluation :
4
Le client n'a pas laissé de commentaire.
Amber Windsor
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Walters
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christina Vattimo-Orth
|
Expérience générale
Évaluation :
5
The representative who checked us in was knowledgeable friendly and helpful.
Erica Wallace
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mildred Sampson
Évaluation :
5
It was amazing experience, the ladies had it ready in time and I was in and out quickly and no problems! A+
Justin Hope
Évaluation :
4
Management and Personnel were great. 0,99 per mile is a bit too much. That's the only thing that would make me shop somewhere else when I need to rent a truck.
William Savage
Évaluation :
5
Would like more confirmation of what I owe at drop off.
patti davison
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hilda Santana
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rodney Heath
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew Goos
Évaluation :
5
The staff are always very helpful and courteous. I rent a uhaul trailer from here once or twice per year and have always been very satisfied
Salvatore Leone
Évaluation :
5
The crew was very helpful and handle. All my issues, Without any problems, Highly recommend the tom recommend to future friends family?
WILLIAM WATTS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Walters
Évaluation :
2
The check in lady at Uhaul in Glassboro was very dismissive and rude: however the other two (younger) staff was nice and helpful
CORY CARTHAN
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
DEBORAH HOLLAND
|
Expérience générale
Évaluation :
5
Very smooth, would recommend. Staff was polite and helpful.
Joseph Centola
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clyde Pratt
Évaluation :
4
Le client n'a pas laissé de commentaire.
Elizabeth Hillebrecht
Évaluation :
3
My inside unit was great, very clean. However, my larger outside unit had too many insects. Regular spraying could have prevented this.
Chipila See
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathan Huf
|
Online Move In
Évaluation :
5
A great experience, the young man that wrote up the contract and got us the car transport was very accommodating and professional, kudos to him.
Thomas Cudeyro
Évaluation :
5
Excellent customer service 👍
LISA MALLOON-MAINOR
|
Premières impressions
Évaluation :
5
Better communication on the phone
don arros
Évaluation :
2
Staff were not knowledgeable on how to their jobs. Need more training on the service they are to be providing: computer/technology knowledge, customer service, etc
ZAKIYYAH ENNALS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
FRANCESCA PRATT
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
THOMAS BANKS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Fiordaliso
Évaluation :
5
Great Service
Roman Karpiel
Évaluation :
5
Had very good experience
beth weidensaul
Évaluation :
5
I was very pleased.
David Omrod
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Sonnon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anita Dick
Évaluation :
5
Le client n'a pas laissé de commentaire.
nateterrell terrell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Celeste Lynette Swinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Walker
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sydney Terroso
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alethea Rodriquez
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
corey THOMPSON
Évaluation :
5
The staff there are very helpful.
GREGORY JACKSON
|
Online Move In
Évaluation :
5
Just not enough workers at one time
Margie Alday
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie Farley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dave Gill
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Maccini
Évaluation :
5
Le client n'a pas laissé de commentaire.
linda bigay
|
Expérience générale
Évaluation :
5
Best place to rent auto transport trailers in southern nj
Gaetan Panarello
Évaluation :
1
Kim was by far one of the rudest people I have ever dealt with. She called to confirm I was coming to make the pickup which I was early for. I had to downgrade from a 26' to a 20' because I misjudged the size I needed. I took full ownership of that. She huffed and rolled her eyes that I asked if I could downgrade the truck size. I apologized for my misjudgment to which she did not even acknowledge it. The man she was working with (his name escapes me) was also just as rude as she was. I felt as though I was a nuisance to her and her coworker. I watched her coworker (Hispanic male around 5'5" ) be completely disrespectful to a man and his son. His son had to use the rest room and they were aggravated that he went in there. They were paying customers. I understand it was the end of the day but I made my pickup appt for 4:30 because I work during the day. I showed up for my appt by 4:20. The location closes at 5pm. I think both employees need to learn better bed side manner. Kindness doesn't take much. If they don't like dealing with the public, don't work a retail based job. I will never return to this location. The only person that was nice was Edward. He was there the next day when I returned my equipment.
MEGHAN BRIGGS
Évaluation :
3
Le client n'a pas laissé de commentaire.
Wanda Bryant-Ison
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane Hires
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris miller
Évaluation :
4
Le client n'a pas laissé de commentaire.
Laura Pelouze
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Yurick
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael McCormick
Évaluation :
3
Le client n'a pas laissé de commentaire.
Heleyna lawrow
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Vittese III
Évaluation :
4
Nothing - everything was great! Friendly helpful staff + a smooth, easy process !
Sharon Herquet
Évaluation :
5
Rien
Robert Nowicke
Évaluation :
3
Le client n'a pas laissé de commentaire.
Nicole Thompson
|
Expérience générale
Évaluation :
2
The woman who works in Sundays is USELESS. Doesn't know how to do anything and stares at the computer and says, now what
CHRISTOPH CASTAGNA-HEWES
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Brooks
Évaluation :
5
the truck sound like it need a tune up real bad.
Robert Morris
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lawrence Polansky
Évaluation :
5
Le client n'a pas laissé de commentaire.
natasha harper
|
Premières impressions
Évaluation :
3
Price was high
David Brace
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christine Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAWN PATTERSON
|
Premières impressions
Évaluation :
5
I had no problems with the staff or the equipment
Richard Keck
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Osborn
Évaluation :
5
Le client n'a pas laissé de commentaire.
victor abramoz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank Rocco
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Sonnon
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARY JONES
Évaluation :
5
I did need to call to close out after using the app tool to request move out. But other than that, all was great.
Christopher Miller
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DORIAN PROUT
Évaluation :
5
I had stopped at a different location first. The General Manager at this store did a great job. They were pleasant and made the process super easy.
Michael Grillo
Évaluation :
3
I dropped off the truck during business hours. Gave them the paperwork and parked where I was told. I was told to leave the keys in the Drop Box and they would process the return the next morning as it was 15 min before they closed. I arrived at 4:45 PM on June 3. I was totally OK with this. However, the next day I received an email receipt for "After Hours" return of $21 and they had the return time of June 4 @ 9AM.
Kent Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony Marinelli
Évaluation :
3
I'm not too impressed with the customer service experience at this store. The Dodge Pickup trucks also have terrible gear selectors that switch to park way to easily.
Everett Jefferson
Évaluation :
5
Le client n'a pas laissé de commentaire.
SARAH FERGUSON
Évaluation :
4
Le client n'a pas laissé de commentaire.
jessica bryant
Évaluation :
5
Glassboro uhaul staff is the best, every one of them was Very friendly and helpful. Great Staff - great experience
KIMBERLY WILLIAMS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Benson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Hines
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEAN DIPIETRO
Évaluation :
5
Le client n'a pas laissé de commentaire.
linda camacho
Évaluation :
5
Did a fast efficient and great job getting me a rental truck.
michael Tiberio
Évaluation :
5
Le client n'a pas laissé de commentaire.
Georgette Keelen
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
audrey curwin
|
Expérience générale
Évaluation :
1
Rent was way too expensive for the unit. When I cleaned it out, there were many stink bugs and dead insects on my belongings.
Michael kastner
|
Expérience générale
Évaluation :
2
The facility was decent and management was professional. However the individual that assisted me with the reservation was not professional or efficient at performing the duties of the job. When contacting the U-haul location for a reservation the associate told me to make the reservation online. He also explained that he would make the unit available. I made the reservation at that moment. When arriving at the facility, with all my belongings packed and ready to move in, the unit was locked. When trying to contact someone for help, I was told that they could not assist me at that time. Once gaining access to the unit it had not been cleaned. When I arrived at the facility in the morning the associate was not hospitable and said that he did not see the reservation. I asked him for a lock and he stated that I had to pay for one. Another associate assisted me with removing the old lock off the unit and management came out and gave me a new lock, as the reservation stated a free lock would be provided to me with the monthly rental. I'm just glad the issue was finally resolved. I was in a lot of pain from moving and just wish the process was easier and a little more respectful.
denique graves
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Donald Bateman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
gwen cook speller
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
marixa samuels
|
Expérience générale
Évaluation :
5
Amanda the manager was excellent and worked with me with payments
summer bayard
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Margaret Mauger
|
Premières impressions
Évaluation :
5
My overall experience with the Glassboro U-Haul was beyond excellent and the manager, Amanda Bradford went above and beyond to help me! She is a wonderful manager and an even better person! I will definitely recommend anyone who needs a storage unit to go through Glassboro U-Haul.
tara effinger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charlene Harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah speller
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MIGUEL FIGUEROA
|
Premières impressions
Évaluation :
5
Very nice place. Staff was always friendly if I had a question.
Robert Keemer
|
Expérience générale
Évaluation :
5
Nine years and I'm very pleased. Only problem was elevator was down for a while. My overall experience was amazing.
sarah fennal
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Markita mcnear
|
Premières impressions
Évaluation :
4
Thank you for helping me store. I appreciate the convenience and great customer service.
Stephanie Nelson
|
Expérience générale
Évaluation :
3
It was alright. Probably the most important fact to you is that I'm satisfied enough to go back to to this u-haul store next time I need to store stuff. I answered no to the first question because the lighting could have been a bit better for the units way in the back. I wish I could have declined to answer questions 3 and 6 because I don't feel strongly one way or the other about those questions.
Jordan Lees
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
GWENDOLYN SPELLER-COOK
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
ASHLEY PRITCHETT
|
Expérience générale
Évaluation :
5
The GM Amanda is extremely nice and friendly
demitria SPELLER COOK
|
Expérience générale
Évaluation :
3
Customer service at times was spotty. Many times I'd try to call and not get an answer.
Daniel Cooper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susan Horn
|
Expérience générale
Évaluation :
5
The manager at the drop off location in Glassboro was extremely helpful and friendly. The absolute best. Thanks Amanda
demitria SPELLER COOK
|
Premières impressions
Évaluation :
5
Shannon and I Will ALWAYS Appreciate you Cody. It would be Nice to hear from you tell me about A Kayak Adventure or Two. Amanda My Best Wishes to A Professional, Kind lady who Has the Most IMPORTANT Role in Life. Mommy🙏
RICHARD BAUMANN
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Ayrin Coles
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
nicole farber
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chipila See
|
Premières impressions
Évaluation :
2
We were never taken and shown our storage unit and when we came back to access it there was another lock on it and we couldn't even access it and it was after hours so we had to wait until the next business day just to even complain about it and get it sorted out. She did remedy the situation and I am thankful for that but it cost everybody a lot of time and money
Thomas Jordan
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
stefano picker
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phyllis Streit
|
Expérience générale
Évaluation :
3
Staff was friendly and helpful. Thank you
Kathryn Mccormick
|
Premières impressions
Évaluation :
5
Overall, a great experience. Staff was always friendly and super helpful.
micheal masso
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
dennis dobson
|
Expérience générale
Évaluation :
5
Staff very helpful, the location was clean and and safe.
MATTHEW HIGGINS
|
Expérience générale
Évaluation :
5
The staff were excellent. The move in experience was also very easy.
joshua soares
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Sharp
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRINA SAUERS
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JOE METZGER
|
Expérience générale
Évaluation :
3
Unit was very dirty and the latch is hard to push close
Krysta McCall
|
Premières impressions
Évaluation :
5
The two folks that helped me were just great normal people. The gentleman, sadly I forgot the name, was really nice. He got me all set over the phone, helped in person. The Ms he was working with was just as awesome! I needed to borrow a tool in the unit I rented, that was no problem and met with enthusiasm. Not to mention I dropped my prescription sunglasses and she was kind enough to put them aside in case someone claimed them. They are special to me, so it means a lot. Thank you both!
tom miller
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Stubbs
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia Walker
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Harris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
COLIN OHARA
|
Expérience générale
Évaluation :
5
Actually I've been with y'all since 2017 and I prefer to use only U-Haul storage unit versus everyone else that I dealt with
Leora Brooks Sampson
|
Premières impressions
Évaluation :
5
I really like this place.iwould recommend this place to my friends.
Wanda Ingram
|
Expérience générale
Évaluation :
4
It was a pretty good experience but my rent went up twice in a year and that was insane that’s why I left if it had stayed the same I would have stayed but $85 for the unit I had was terrible.
racheal noel
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christine Jones
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
MATTHEW GREEN
|
Premières impressions
Évaluation :
4
No one would ever pick up the phone
PAIGE FOX
|
Expérience générale
Évaluation :
5
Enjoy my experience using Glassboro U-HAUL STORAGE. The staff was always helpful and the key fob for the gate was great.
definizio pasquale
|
Expérience générale
Évaluation :
5
Amanda has a passion for her business and it shows. Great operation.
Bruce Luke
|
Premières impressions
Évaluation :
4
Very kind and helpful.
marixa samuels
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
linda bigay
|
Premières impressions
Évaluation :
5
I wasn’t happy they charged me for another month and was out after the payment
James Reid
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara lee
|
Premières impressions
Évaluation :
5
A suggestion would be to provide disposal services!
RICHARD MATTIOLI
|
Expérience générale
Évaluation :
5
Great service
PAUL MACCINI
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dean Madden
|
Expérience générale
Évaluation :
4
I was disappointed that we didn't get the first month of storage free with our truck rental. But regardless, the unit was reasonably priced compared to other vendors. And the staff was very helpful and friendly.
Megan Norris
|
Expérience générale
Évaluation :
1
What is most disconcerting about this location is it has little to moderate activity from customers, yet, the staff are not friendly compared to other locations and can be disrespectful. In my most recent experience over the phone just yesterday, I learned how discriminatory some of them can be. It's also frustrating that this location does not have a trash for customers-I'm not use to that at any storage facility, let alone U-Haul; for which I've used before. For a first time customer at this location, I am unimpressed and very disappointed. Please have the district manager call me to follow up and for reconciliation.
RICHARD LINDSEY
|
Premières impressions
Évaluation :
5
I had to leave many household belongings in storage while my new house was completed. Felt very safe leaving things at this facility.
Jeffrey Owens
|
Expérience générale
Évaluation :
5
Friendly staff. Very satisfied with both staff and facility.
Joelle Sweigart
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Zoyac
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TERRENCE SMITH
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Alex Setola
|
Expérience générale
Évaluation :
4
I rented a 10x5x8 and it's only 10x4x8 they are smaller then advertised
Frances George
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerome Frontiero
|
Premières impressions
Évaluation :
5
The only thing I had a little problem with was that you said it would be swept out and cleaned . It was not when we arrived to out our things in. We swept out some if the leaves. But i guess thats trivial . Other than that I would recommend
Diane Hires
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
JAMES KELLY
|
Expérience générale
Évaluation :
5
I had to move an entire house to another house. The staff and the services available were there for my every need. I couldn't have done it so smoothly without the help of U-Haul. I appreciate everything and would recommend this facility to friends. The manager, Amanda, is a calming influence and is right on the ball with everything that is going on at that facility. Thank you for all your help!
Kim Wood
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marion Gaffney
|
Premières impressions
Évaluation :
5
Personnel amical.
Joelle Sweigart
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dave Monahan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
riccardo salvia
|
Premières impressions
Évaluation :
1
I owed from June 2021 and was given NO notice that my unit was up for auction. You will be hearing from my lawyer.
Kelley Long
|
Expérience générale
Évaluation :
5
I very well appreciate what Use have done for me
Christian Roysdon
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alethia Rodriguez
|
Premières impressions
Évaluation :
5
Annette made the rental process very easy. The other staff we met were also very friendly.
richard loveland
|
Premières impressions
Évaluation :
5
The staff was pleasent and vary helpful
nicole wentz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
randolph summiel
|
Expérience générale
Évaluation :
4
Tried to call several times but there was no answer. Thankfully I live close by but if I was moving here from far away, it would have been nearly impossible to get a unit
Irene Kennedy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ron LaFalce
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KAREN SHIELDS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Keemer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
joanne bradley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nailah Levy
|
Premières impressions
Évaluation :
5
The staff are courteous and helpful. All issues are promptly resolved by staff.
Bernardine Rochelle
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
jackie hatcher
|
Expérience générale
Évaluation :
3
Too many spiders.
danaphira Andre
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CARMEN RODRIGUEZ
|
Premières impressions
Évaluation :
5
Gen mgr. A-1. Efficient, friendly, very service oriented.
STEPHEN BERG
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jazmine Stribling
|
Expérience générale
Évaluation :
5
We rented for over 7 years and hope to rent from UHAUL again, but in another state
DENISE BIGO-EARLY
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jordan Lees
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Daniel Sullivan
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
laurie mitchell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald Bateman
|
Expérience générale
Évaluation :
5
Very friendly and helpful staff!
Armando Voluntad
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Brace
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael Calderon
|
Expérience générale
Évaluation :
5
The staff was knowledgeable, helpful and friendly.
Alice Rogers
|
Premières impressions
Évaluation :
5
Experience was smooth and representative was very attentive and informative.
duane reese
|
Premières impressions
Évaluation :
4
Nice facility with good hours, only complaint we have is that no one in the office ever answers the phone when you call there, we always got routed to the national uhaul operatore and couldn't get the help we needed.
Ron LaFalce
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lindsay LAUCKNER
|
Expérience générale
Évaluation :
3
Only complaint I have is I was told that I absolutely had to purchase the round lock that was $10.00, but they still sell regular Pad locks. Then I took the insurance which feels pointless when there are security cameras and an Entry code that's used to enter the facility!!!
Lakeisha Williams
|
Premières impressions
Évaluation :
5
The staff are very nice and. Kind. they like to help.
ricky rios
|
Expérience générale
Évaluation :
5
Office staff are very friendly
doris yoast
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shakeria wooten
|
Expérience générale
Évaluation :
5
Customer service was outstanding!
Tracey Mueller
|
Premières impressions
Évaluation :
3
There were many spiders in my storage unit. I'm worried that they're going to be climbing through all my stuff for a month.
Katherine Nielsen
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jennifer Fung-Schwartz
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Ferguson
|
Expérience générale
Évaluation :
5
Very helpful. Respected social distancing
AD DIMENSIONS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christina White
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julie Doerrmann
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Bickley
|
Expérience générale
Évaluation :
5
Very helpful and friendly. Convenient hours. Good range of supplies for sale and reasonably priced.
JANET FIOLA
|
Expérience générale
Évaluation :
4
You should give a broader range of response in the above questions vs Yes or No, maybe a 1 to 5 option, with comments for low scores.
1.My truck and trailer was not at the location I contracted it at.
2. My contents did not fit in the unit I reserved after I was told the unit would be large enough, had to rent an additional unit. $$
3.The staff at all location were accommodating and friendly.
Daniel Busillo
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
shakeria wooten
|
Premières impressions
Évaluation :
4
Close to my business and Amanda is an excellent manager. She is always there to help.
Joseph Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Ayala
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald Bateman
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Garry Moore
|
Expérience générale
Évaluation :
5
The staff was vary helpful and pleasant the manager was vary polite
annette hall
|
Expérience générale
Évaluation :
5
Bless Amanda Bradford. This place (Uhaul of Glassboro) has gotten so much better since she took over as Manager. Keep up the great work.
Kenneth gates
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Princesse Mcgarvey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Armando Voluntad
|
Premières impressions
Évaluation :
5
HOWEVER, THE CUSTOMER SERVICE REP NEED MORE MORE TRAINING. THEY ARE NOT FRIENDLY, JUST APPEAR TO BE WORKING FROM HOME TO COLLECT A PAY CHECK, OVER BOOK RESERVATIONS, RUDE, PROVIDE INCORRECT PHONE #'S FOR OFFICE AND RENTING PLACES, VERY VERY VERY BAD BAD SERVICE!!!
Bonnie Newell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID MARTIN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
gabe prate
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Renee Cearc
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOE DIDATO
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID MARTIN
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Garry Moore
|
Premières impressions
Évaluation :
5
everyone was helpful and friendly.
Pamela moore
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah Cooper
|
Expérience générale
Évaluation :
1
Cody the manager is not a nice person to deal with nor does he take care of ice during winter time. My sister and I both had storage units there long time 5 plus years not break in pricing. 2 years ago my sister fell on ice hitting her head several times on car before slammed into pavement. When confronted Cody would not pay Dr bills because she didn't call police so there was no record of it. When we called corporate and they called Cody the tapes were missing. So our word against his! My sister deteriorated over the next few months and passed away and I blame this manager Cody for her death. I hope he sleeps well at night! Karma is on our side.
JAMES JOHNSONBAUGH
|
Expérience générale
Évaluation :
5
Your to employees that day were wonderful and helpful I would love to see the more often there
Nellie Begley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Ansalone
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Mills
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
sam spatafore
|
Expérience générale
Évaluation :
2
I rented my unit and 3 weeks later get a notice that my rent was going up when I was leaving reserved a truck when I get there to pickup the man talked to was rude and said I had to drive to a different place to pickup truck then drive back to empty unit never again
JOAN FARRAR
|
Expérience générale
Évaluation :
5
Everything was good
Robert Morris
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIM DILKS
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jonique Williams-Bey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary ALLINSON
|
Premières impressions
Évaluation :
5
Office was very understanding about my situation and helped me out a lot. I will be referring this place to friends and family.
When the elevator broke I was still required to pay even though I had moved and needed my belongings out. I don't know how a facility can have a elevator and it's not working for 3 months
Marie Jackson
|
Expérience générale
Évaluation :
2
Staff is unfriendly
Tinuke Awogbamila
|
Expérience générale
Évaluation :
5
Very clean
Rasajee Council
|
Premières impressions
Évaluation :
5
Very great place staff very friendly and helpful
Robert Holton
|
Expérience générale
Évaluation :
5
Nice people
bertrand kennon
|
Premières impressions
Évaluation :
3
Again thanks to the girl who worked at the vineland branch who came with her dad she helped in a major way for the guy at the desk don't know his name maybe derrick but she helped out big time thanks!
John Remsen Jr
|
Expérience générale
Évaluation :
5
Great customer service and the girl from the vineland branch don't know her title manager or whatever forget her name but she came in with her dad an really helped me special thanks to her especially!
John Remsen Jr
|
Premières impressions
Évaluation :
1
Gave my reserved truck away charged me for a dolley that was never on there and blankets I didn't use I had in town but charged for something way overcharged on my mileage bad experience overcharged!!
John Remsen Jr
|
Premières impressions
Évaluation :
5
Above and beyond helpful
James Culver
|
Expérience générale
Évaluation :
5
Very friendly and helpful great people
Robert Holton
|
Premières impressions
Évaluation :
2
the rental unit was dirty and the employee taking care of me did not know the zip code the facility she was working at
Stephanie Sellars
|
Premières impressions
Évaluation :
5
I was very happy with the unit and the service provided
PAUL BOERNER
|
Expérience générale
Évaluation :
3
The front office agent was very professional and courteous. The office was understaffed with one agent on a busy Saturday. There are no key cards or remotes available to enter the storage unit gate.
Vanessa Wilson Marshall
|
Premières impressions
Évaluation :
4
Elavator was broke for a long time in the climate controlled units other than that everything was great.
Annette Byrd
|
Expérience générale
Évaluation :
2
The one and only elevator was broken. When I asked when it would be fixed, there was no timeline. Not convenient for a woman 7 months pregnant. No offer to rectify the situation (discount/help/etc).
Christopher Mcconell
|
Expérience générale
Évaluation :
5
Facility was well kept, on site staff were kind and professional, I would utilize their services again if needed.
ROCHELLE BYRD
|
Expérience générale
Évaluation :
5
I was happy with my experience
Melody Lennon
|
Expérience générale
Évaluation :
5
Staff was excellent especially Amanda &cody
Jay Lavoe
|
Expérience générale
Évaluation :
3
Unnecessary issues with billing could have been resolved prior to billing me with late fees if someone had contacted me first. Late fees were eventually removed. Happened twice.
DIANE TERRY-KEHNER
|
Expérience générale
Évaluation :
4
Always very helpful with any questions or concerns I may have had. Friendly staff. Thank you!
Caroline Abbatelli
|
Expérience générale
Évaluation :
5
Staff was awesome and helpful great job
shadisha stone
|
Expérience générale
Évaluation :
5
Were very pleased with the overall service that we had over the years.
DENNIS AND LUANN CAHALL, SR
|
Expérience générale
Évaluation :
5
Excellent, helpful, and courteous staff; the best!
Gerald Voltura
|
Expérience générale
Évaluation :
5
Was very pleased with my unit and the staff, thank you for your services.
Wanda rosario
|
Expérience générale
Évaluation :
4
I understand the need to have an additional fee for after hours access but with most second shift jobs that was my only available time to go there.
Ryan Keenan
|
Expérience générale
Évaluation :
4
This facility is well maintained.
Stephen Timbal
|
Réservation
Évaluation :
4
I have no comments
linda bjornson
|
Expérience générale
Évaluation :
4
Didn't have a useful cart to load my things in on the first day. Ended up getting one that works.
Reggie Teemer
|
Expérience générale
Évaluation :
5
The Manager was extremely professional and very pleasant throughout the entire rental process.
Charles Koehler
|
Réservation
Évaluation :
5
There are no perfect business in the entire world. you cannot please everyone. With that stated. The staff (Amanda) at @137 S Delsea Drive works very hard to accommodates my needs for storage.
POLITO LORD
|
Expérience générale
Évaluation :
5
very helpful staff. and pleasant. way above avg . 2 nicest people i have met in a long time.
alan stevens
|
Réservation
Évaluation :
5
Thank you, it was a good experience.
Elizabeth Simpkins
|
Expérience générale
Évaluation :
5
This U-Haul storage facility is ideally located, and always well-maintained, with friendly and helpful staff. The rental vehicles for moving are outstanding (and affordable)!
BARBRA GIBBS
|
Expérience générale
Évaluation :
2
Indoor unit ok outside unit I rented a few years ago. Stepped on a dead rat. Lost my sofa,fans and many dept. 26 Christmas items plus many many more items. Why was the rat hate placed inside unit?
BARBARA ASHFIELD
|
Expérience générale
Évaluation :
1
Inside the place was disgusting. They had vermin invading the units and when told about it said they couldn't help.
Margaret Brick
|
Expérience générale
Évaluation :
5
Very thorough and prompt service
Bruce Brown
|
Réservation
Évaluation :
1
You lost our storage unit reservation for a 10/15/8 unit. Had no units available other than a 10/20/8 that had a elevator shaft built in it that takes up almost half the unit, but was still full price
David Grookett
|
Réservation
Évaluation :
3
I hade issues with the first cart that was available for customer use only had 3 wheels. the sign said there should be two there was only one cart.
Veronica brown
|
Expérience générale
Évaluation :
5
They noticed my unit didn't have a lock on it and called me. We had moved our stuff out and the office was closed st the time that is why we were not able to notify anyone.
Kelly TenHoeve
|
Expérience générale
Évaluation :
5
merci
Manuela Gonzalez
|
Expérience générale
Évaluation :
5
Cassie was very very helpful with getting my account setup
Thanks Cassie
lord polito
|
Expérience générale
Évaluation :
2
Staff was rudest ever!!
Douglas DeMatteo
|
Expérience générale
Évaluation :
5
What makes this Storage experience an excellent one is the staff ! Well run , extremely friendly and very personable people. Cody the Manager made me feel very welcome.
Chris Francisco
|
Expérience générale
Évaluation :
3
Close to my home, no issues entering or exiting and nice clean unit.
jospeh brown
|
Expérience générale
Évaluation :
4
Good place very helpful personnel.
MIGUEL CANDELARIA
|
Expérience générale
Évaluation :
5
Very good service..
bilal chaudhry
|
Expérience générale
Évaluation :
1
The hours were probably the only thing that was average. They messed up our payments constantly (so much that I lost count), there was no elevator for the first month we were there. Blood was found...
christa klienback
|
Expérience générale
Évaluation :
5
The location manager, Cody, and his team were always friendly and very helpful.
William Morozewicz
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.