Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The gentleman who helped us was very helpful (I can't remember his name). Although he was busy and working by himself, he was was able to multitask and provide great service
Ian Willis
Évaluation :
5
Always great value for my money workers are always helpful and courteous, and very knowledgeable about the products
Gerald Coffman
Évaluation :
1
Was told the unit I rented was unavailable at first but web site said it was. Had to confront the guy about it.
michael hatch
Évaluation :
4
Le client n'a pas laissé de commentaire.
dellard rayzor
Évaluation :
1
Horrible customer service. Will never go back to this location again
Lucas Davis
Évaluation :
4
Friendly staff, easy location.
Michael Schroeder
Évaluation :
5
No recommendations
David Knob
Évaluation :
5
Very helpful, arranged for drop off at location on Monday.
Mason Williams
Évaluation :
4
Corporate software again very difficult for this per person to access. Took repeated attempts to finally see account. UHaul has good products and some employees but this are totally degraded by the Corporate software..............................
bryan thompson
Évaluation :
5
I think improvements need to be made in the App. The employee larry was so helpful but the verification code process doesn't work. I attempted it 5 times and an error code occurred each time. He doesn't get his incentive pay and that is an internal application problem.
Faran Henwood
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Hackwell
Évaluation :
5
Lower prices, provide coffee and maybe a muffin. Please ensure there is at lest 1 banana nut muffin for me. Astalawinnebago!!
steve ross
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ronald Shields
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Simpson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Gladding
Évaluation :
5
Le client n'a pas laissé de commentaire.
Spencer Kotte
Évaluation :
5
Le client n'a pas laissé de commentaire.
stacey howard
|
Premières impressions
Évaluation :
5
Easy return - nice organized facility & even nicer help!
James Mousseau
Évaluation :
4
Check padlock on as this one was broken
Keith Swinehardt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cindy Finley
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jane Morris
Évaluation :
5
Excellent customer service. I have used this location for multiple moves. I have always had a great experience.
CALLINDA FORRISTALL
Évaluation :
5
Le client n'a pas laissé de commentaire.
BARRY KEITH
Évaluation :
1
The general manager was extremely rude and mean to me unwarranted his name is Lonny Bloss. I will never recommend this location or any location associated with him to anyone.
Lindsey White
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darrell Starks
Évaluation :
5
Nothing the customer service was excellent
trintin inskeep
Évaluation :
5
It's always convenient and easy to rent from this location. Great hours, great trailer options, they have always had what I needed. Easy pick-up and drop-off. Useful products inside as well.
JACOB SEMAN
Évaluation :
2
The cab of the truck had cigarette ashes and butts on the floor when I picked up the truck. I am very allergic to cigarettes and cannot be around the scent of them or come in contact with the smoke. The first day of the ride was challenging and I had to pull over a few times. Also, I purchased my own car cleaner and odor remover to make the trip bearable. The smoke and scent of cigarettes infused into the filters of all vehicles and leaves an odor that is difficult to remove. I don't recommend picking up U-Haul trucks from a location that does not clean out its vehicles before another pick-up.
Antonio Dlallo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Greg White
Évaluation :
4
Le client n'a pas laissé de commentaire.
ROBERT ATENCIO
Évaluation :
4
The computer system was very slow when returning the vehicle but service was great!!
Nikeena Bell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jim Winter
Évaluation :
4
Le client n'a pas laissé de commentaire.
PETER LEVON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen Briggs
Évaluation :
5
Great Job
Brian Macke
Évaluation :
4
Le client n'a pas laissé de commentaire.
NEIL WEBSTER
Évaluation :
4
Add late night taco stand!
john parsley
Évaluation :
5
Kaylam did a great job!
Chris Henderson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Casad
Évaluation :
4
It is not very easy to find the entrance and the parking area is a little tight for the bigger trucks. The trucks are well maintained and the people are friendly.
Clark Burrows
Évaluation :
4
U-Haul app is not user friendly and depending on location not easy to access. The app made things more difficult than expected.
John Ruth
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Woodward
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEB JACKSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adriam Ramos
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roberta King-Ferman
Évaluation :
5
Not a thing rival went smooth
Verionica bautista
Évaluation :
5
Le client n'a pas laissé de commentaire.
kelly peacock
Évaluation :
5
Le client n'a pas laissé de commentaire.
william glidewell
Évaluation :
3
Le client n'a pas laissé de commentaire.
Amanda Hill
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susan Falsone
Évaluation :
5
No improvements. Staff was friendly. Excellent service à la clientèle.
Tereasa Grill
Évaluation :
5
Le client n'a pas laissé de commentaire.
Natalie Hardy
Évaluation :
5
Le client n'a pas laissé de commentaire.
monty schaefer
Évaluation :
1
The guy at the counter at pickup was so rude. I am not super good with driving large trucks , after not being able to back up a 26 foot truck due to it being so tightly parked I went back in and asked for help , he literally grabbed the keys out of my hands, went to the truck without saying a word and did it for me so aggressively. Also the uhaul had a check engine light on which was unsettling . Very disappointing experience.
Dayle Rotherham
Évaluation :
5
Staff was friendly and helps.
Daren Sutherland
Évaluation :
5
You did a great job. The whole moving experience was pleasant and your staff cheerful and aconemadating.Thank you U-Haul. Joe C.
Benny Chapman
Évaluation :
5
A quick lesson on how to attach straps and chains for car hauler.
ed boiani
Évaluation :
5
Amazing customer service. Very timely and curtious.
Justin Savago
Évaluation :
5
Le client n'a pas laissé de commentaire.
Crystal Parks
Évaluation :
5
Le client n'a pas laissé de commentaire.
larry lybarger
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dan Jones
Évaluation :
4
The checkin online to return equipment did not work, even after multiple attempts. I'm not sure if this was just a glitch since the app worked great many times before. Staff at location were awesome!
Stephen Holmes
Évaluation :
5
Both staff helped me with the pick up and drop off process. They were both very friendly and helpful!!!
Wendy Schimek
Évaluation :
5
Everything's was done perfict.
Donald Watts
Évaluation :
5
Le client n'a pas laissé de commentaire.
Curt Watson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ron Parron
Évaluation :
5
U-Haul associate was friendly and helpful.
Ben Haveman
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANABEL MORALES REYES
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Poirier
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Felix
Évaluation :
5
They were so kind and helpful!
Erica Arsenault
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dakota Baldwin
Évaluation :
3
Le client n'a pas laissé de commentaire.
Heather Burch
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen Briggs
Évaluation :
4
Not require them to use the app to pick up/drop off equipment.
Jeston W Hays
Évaluation :
3
Had to drop off trailer when it wasn't open due to uhaul inappropriately planning there business.
Wade Eberspecher
Évaluation :
5
Have them down load the app ahead of time
Linda Pérez
Évaluation :
5
Le client n'a pas laissé de commentaire.
zhandos tolkynov
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny Sadler
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kevin Coombs
Évaluation :
3
Poor communication skills. Rude interaction when I went to pick it up. Argumentative employees.
Jo Holifield
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathaniel West
Évaluation :
3
Yes but with caution. Staff did not have the additional items ordered via the app in the truck. Neither did they care to pull those items and load them for me. Also, they did not want to sell me boxes. I was told to go to the Free boxes stashed by the stacks of new boxes and take what I wanted. There was no used boxes worth taking so I grabbed the furniture pads and left with the truck.
Patricia Meehan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robyn Henslin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don Chrisetensen
Évaluation :
4
Le client n'a pas laissé de commentaire.
Laura Ziebarth
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBIN MARSH
Évaluation :
3
Trailer I rented did not have a license plate
Kerry Lucas
Évaluation :
2
Lonnie the manager was rude, abrasive and wouldn’t help anyone unless they downloaded the U-Haul app. My time is valuable and I spent 30 minutes trying to get the app downloaded and checked in. I will not return to this location if I have a choice.
Michelle Young
Évaluation :
5
Nothing: The fellows that serve customers at the 2949 East North Avenue in Grand Junction, Colorado do an excellent job!
ROBERT KOLLER
Évaluation :
5
The employee that helped me was great. He had great customer service and was very knowledgeable
Aaron Wirth
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gypsy Piland
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremiah Klein
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peggie McBride
Évaluation :
5
Le client n'a pas laissé de commentaire.
FELICIA GERMAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie Cepaitis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harry Bowlby
Évaluation :
3
App was not working in the location. Took an hour to pick up the vehicle at 6am. Front windshield was dirty inside and out. Lock box 5 lock was sticking and would not open
Gavin Hanssen
Évaluation :
5
Don't need to improve any thing
Nicholas Lozen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Adams
Évaluation :
1
Le client n'a pas laissé de commentaire.
Adam Dietrich
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lindsay Keller
Évaluation :
2
Le client n'a pas laissé de commentaire.
Brian Mages
Évaluation :
5
The app to check in didn't work
michael cook
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cynthia Brantley
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
dylan wilhite
|
Premières impressions
Évaluation :
5
I will always use U-Haul before any other. They know how to treat their customers right!!!!!
Cindy Finley
|
Premières impressions
Évaluation :
5
Excellent Staff very kind and helpful Reassured with security services cameras and a great staff
Robert Roessler
|
Premières impressions
Évaluation :
5
Excellent staff
COREY DOHRMAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Geoffrey Dahlgren
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nohealani Alidon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Silvia Galindo
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
STANISLAVA VINNITSKY
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Seth Armer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jenna Perry
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
sandy sheehy
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID SNYDER
|
Expérience générale
Évaluation :
5
Terry was courageously professional. Was beyond understanding and helpful beyond measures!
JERAMIE KOHRUMEL
|
Premières impressions
Évaluation :
1
The staff was, really nice and everything was nice and clean.
brian stone
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
LEWIS HILL
|
Expérience générale
Évaluation :
1
Staff was rude with horrible attitudes..on multiple occasions the doors were locked early...
Ronald Desrochers
|
Expérience générale
Évaluation :
5
If every business had the kind of customer service that I was given then we wouldn't need reviews. They were great, very helpful kind, and professional.
James Carroll
|
Expérience générale
Évaluation :
5
Well kept facility, secure and clean
Helpful staff
Michael Dohm
|
Expérience générale
Évaluation :
5
The staff was fantastic, friendly helpful, and informed.
James Carroll
|
Premières impressions
Évaluation :
5
The lady that helped me with extremely nice and helpful and beyond understanding. She made me feel comfortable renting a unit there and made getting through paperwork as easy as she could. An amazing employee over all.
kamron olson
|
Premières impressions
Évaluation :
5
I have always used U- haul and will in the future. They have always found answers for me and made what I needed happen.
lucinda vallles
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jamie Dart
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca Piper
|
Premières impressions
Évaluation :
5
Mr. Piniero was the most helpful agent ever. Ii am surprised that you are able to keep him. I mean, seriously, wow.
Curtic Harlan
|
Online Move In
Évaluation :
3
It felt to crowded
wyatt kihlstrom
|
Premières impressions
Évaluation :
3
Came to put a couch in my storage and couldn't get in . The old managers phone number was on the door , not the new one . So I called the 800 number and they gave me the new manager phone number , I left a message on his voice mail and he has yet to call me back . It's been over 24 hours . The original sales person was wonderful though
Tracy Morton
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
tiffany bracco
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
cheri milam
|
Expérience générale
Évaluation :
5
Very helpful and friendly staff.
Jesse Fuller
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori Osborn
|
Premières impressions
Évaluation :
3
Getting a dolly into the inside units is a pain in the a$$ The ramps inside and out have ledges that make it extremely difficult.
BECKY WARREN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
latrisha tackett
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori Osborn
|
Expérience générale
Évaluation :
5
Helpful and
RYAN MALASKA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAULA DIMICK
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lori Osborn
|
Premières impressions
Évaluation :
4
Indoor storage units clean and well kept.
BRIAN LIGHTFOOT
|
Expérience générale
Évaluation :
5
Very pleased with all your help
esther piper
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
julia prebe
|
Expérience générale
Évaluation :
4
Larry is not the friendliest person I've ever met. I think he forgets who the customer is
bryan wallway
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TADD WARNER
|
Premières impressions
Évaluation :
2
I had mice feces all over my stuff and half of it was ruined
DANIELLE sparks
|
Expérience générale
Évaluation :
4
?
kenneth hofmann
|
Premières impressions
Évaluation :
2
Don't lose your key and use your own bolt cutters to cut off. I caused no damage I am a licensed contractor in Colorado and if hiring a lock smith is what they wanted who's to say I don't locksmith can locksmith or insured with a higher level of insurance than a locksmith. I'd say below average because the manager Lonny need a brake check in customer service and learn to get all his information straight before calling someone a lier.
steven larch
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gavin Rucks
|
Expérience générale
Évaluation :
5
Probably one of the most courteous and friendly storage units I've ever been to in my life. Customer service is number one down there you can tell
Kevin McCray
|
Premières impressions
Évaluation :
5
It was a good unit and facility
Timothy Carrasco
|
Expérience générale
Évaluation :
5
Very clean and professional environment! Merci.
Dustin Files
|
Expérience générale
Évaluation :
4
the only down side was i reserved a unit at a specific facility online and it placed me at a different uhaul facility a couple miles away. the staff was very nice and friendly and helpful.
Braelyn Whiting
|
Online Move In
Évaluation :
5
Thank you for everything
Gary Belcher
|
Premières impressions
Évaluation :
5
Excellent staff and service. Thank you! Recommend for all your storage and moving supplies.
Lisa roche
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KAREN WOOD
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID SNYDER
|
Premières impressions
Évaluation :
5
The dark haired woman who helped me was wonderful! Everything was ready, clean, and super easy.... I should have rented here ages ago!
Kelly weathers
|
Online Move In
Évaluation :
1
Very rude and poor customer service. I was getting phone calls and messages asking me when I was moving into my paid for unit. I called to explain my situation and was told I needed to move into it before someone else did...? Who moves their stuff into strange units and it should show as rented in their system so it shouldn't be rented twice...? It's "employee owned" apparently but I was told they would continue to harass me until I moved in. I closed my unit...I have enough going on in life then to be harrassed by some crazies at some storage place over my paid for unit. I bet they get real rude and aggressive with you if you're a day late but to be harrassed over a unit that is paid up is BS. Never doing business with this location ever again
christina craig
|
Expérience générale
Évaluation :
5
We all seem to move at some point in our lives. UHaul is always the dependable go to.
KEITH PROCHNOW
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
julia prebe
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
JEFFREY PEARSON
|
Premières impressions
Évaluation :
4
Other than the long waits in line with seemingly no one around to help expedite things it was a good experience. An awful personal experience for me, but UHaul did a fine job.
joseph cardile
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
courtney outlaw-robnett
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aaron Laner
|
Premières impressions
Évaluation :
5
Long did a wonderful job taking care of my experience here . Rhanks so much
max siegfried
|
Expérience générale
Évaluation :
2
Signs clearly indicate 24hr access but faculty closes at 5:00pm. Truly unbelievable
sandy wallway
|
Expérience générale
Évaluation :
1
The facility advertised access to the unit until 10pm. I showed up at 7 pm last night and couldn't get in. Multiple other people stopped by in the 2 hours I was waiting and they were also upset they couldn't get in. I need to drop things off at 7 tonight and the office told me I wouldnt be able to get in and there is nothing they can do. I have had my money scammed away and am a full time college student and full time worker. I have to sleep in my car until I can get my money back from the man that scammed me. I will not be able to sleep in my car and will have no place to sleep tonight unless I can put my things in the storage unit. I would never have gotten the unit from u haul if they had informed me the hours werent as advertised. The staff told me there is nothing the can do.
Tyler Mcfarlin
|
Premières impressions
Évaluation :
3
I have one complaint. I move from one state to another. Rented a uhaul and a storage unit. When we got to the destination to unpack the uhaul, the storage we rented was not available. They only had one other storage available for 50 more. So we had no choice but to get it. They would discount the storage unit to the reserved price which I thought was bad business. It was reserved and they should have honored the price. Luckily they had 1 larger unit. Not sure what we we have done if they had no units.
Karen Leach
|
Premières impressions
Évaluation :
5
The staff at U-Haul was awesome.
tommie johnson
|
Expérience générale
Évaluation :
5
It went very well. Everyone was nice and the storage unit was cleaned before entry. Merci.
gervais murray
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
john gibson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Adams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Elder
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Foster
|
Premières impressions
Évaluation :
4
the only coment is that is to expensive for the size
FRANCISCO CERVANTES PENA
|
Expérience générale
Évaluation :
5
great overall experience
Kevin Kirlin
|
Expérience générale
Évaluation :
5
I will definitely be utilizing secure storage units with Uhaul for my future moving needs. This made the whole experience so much easier and less stressful.
Adam Mazziotta
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
DOROTHY FULLERTON
|
Expérience générale
Évaluation :
3
On more than one occasion I encountered homeless persons hanging out at the UHaul location where I have rented 2 storage units. Not only were they hanging out outside the UHaul storage units, they were going in and out of a unit in which it seemed that multiple males were living in the unit. All of which makes me extremely uncomfortable to continue to rent my units for multiple reasons. First, I usually visit my units alone bringing safety to the fore front of my concern. Secondly, the risk factor of theft and fire.
STACY WENTZEL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Condit
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
TENA ROWLAND
|
Expérience générale
Évaluation :
5
The facility was well maintained and the staff was very helpful. They were there to answer all my questions and provided assistance when needed.
Robert Kaiser
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Douglas Olsen
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
delia geva
|
Expérience générale
Évaluation :
5
the entire crew was very helpful & patient - thank you!
Matthew Bergdahl
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEITH PROCHNOW
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert Kaiser
|
Premières impressions
Évaluation :
2
Because Every time I went to my unit my boxes were wet on top. The ruined some pictures that I have no way of replacing.
Catherine Sheader
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Caroline Rubin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather Poage
|
Expérience générale
Évaluation :
4
Access to storage was very good. There were dead bugs all over inside though. JHopefully live bugs will not get into our things. Jennifer was very helpful and assisted us in whatever we needed. No complaints.
Douglas Olsen
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
WANDA LACKTORIN
|
Expérience générale
Évaluation :
2
I reserved a unit online for longs park facility with 24 hour access, but when I went to office to get set up I was told there were no 10x10 units available at that location. I had to take one in a different location that was in doors. I don't understand why it even lets you make a reservation if you're not going to be guaranteed the unit.
Ashley Liff
|
Premières impressions
Évaluation :
1
I was given one storage unit, only to find it was already occupied. When I went to the office to sort it out, the staff member was exceptionally rude because it was "close to closing." He gave a another unit, across town, that turned out to also already be occupied. At that point, the office was closed and I had to find alternative storage because I didn't have time to wait until morning because I had to be out of my house by the next day.
Erin Schmitz
|
Premières impressions
Évaluation :
5
Lonnie and his crew were so very friendly and helpful!
Rebecca Maybury
|
Expérience générale
Évaluation :
1
Certain Staff are very rude to customers to the point they walk out and go elsewhere. I have rented equipment and storage units many times at this facility through the years and every time there has always been rude unaccommodating staff at some point through the process. I will not use this UHaul facility ever again.
Shannon Ringold
|
Expérience générale
Évaluation :
5
Piece of Pie, Easy as Cake.
JAMES LEWAN
|
Premières impressions
Évaluation :
5
I feel very secure having my items in the storage unit.
Mary Ann Griffith
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
charles anderson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
sintia rios
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
tommie johnson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIM OVERHOLT
|
Expérience générale
Évaluation :
5
I entered my code and the keypad said hello Rebecca so I knew I did it right but the alarm still went off when I lifted the door.
Rebecca Maybury
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Dohm
|
Premières impressions
Évaluation :
4
staff always available and willing to help.
william stanford
|
Expérience générale
Évaluation :
5
This U haul store is very friendly. Had a lot of patience with me. Customer service was great and fast. The rates were great. And very understanding when I had to pick the truck up later . So very convenient . Thank You I would recommend this store to everyone.
angela Laubhan
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Austin Aultman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
charles moon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia CUERVO
|
Expérience générale
Évaluation :
2
The customer service was never on par, in the whole time we rented from them. Was never able to get an answer to any questions by employees. We would always need to speak with a manager and the manager was never available and rarely returned phone calls. Then was extremely rude when dealing with him at the counter.
ethan carpenter (eco x gen labs)
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
patrica kemper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Veronica Lucero
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Garry Meade
|
Expérience générale
Évaluation :
5
Helpful and friendly staff
flordelis DelaCruz
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jacob Liersemann
|
Premières impressions
Évaluation :
4
Good overall experience. 🙂
Mike Picco
|
Premières impressions
Évaluation :
1
My unit is inside office, no 24/,7 access, have to haul everything through office, did not get a free lock, and no 30days free with rental.
Misty Phillips
|
Online Move In
Évaluation :
5
Seamless experience start to finish. Staff are very helpful and accommodating. Facilities clean and well maintained. Definitely recommend.
charles moon
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Zoe Hicks
|
Expérience générale
Évaluation :
5
I think I upset the manager when I parked my vehicle and trailer but I needed to unload into the storage unit before I turned the trailer in. I had a storage reservation and needed to check in. He was very busy and did get a little irritated with me but everything turned out great....
Beverly McClure
|
Premières impressions
Évaluation :
4
My rating for storage is excellent, but I was not please with my rental experience as I reserved a van, then was changed to a moving truck despite my protests. I ended up cancelling the reservation and finding another rental.
Traci Hensiek
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
sarah Pope
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lisa roche
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Naomi Creason
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFFERY COXWELL
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
MOLLY LOWERS
|
Premières impressions
Évaluation :
5
Very friendly, helpful staff.
Elaine Koons
|
Premières impressions
Évaluation :
1
Took 20 minutes to do the paperwork and my unit was full of empty boxes. Another 20 minutes of paperwork to get a unit miles away. Then I had to go back to the 1st place to return the trailer. It took 3,5 hours to get the wiring harness in the Springs. 10 minute job.
stephen mahoney
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
mike kenney
|
Expérience générale
Évaluation :
5
From move in, to move out, and rental of uhaul, the employees here have always been amazing.
Roberta Snider
|
Expérience générale
Évaluation :
5
Easy and quick service.
Naomi Creason
|
Premières impressions
Évaluation :
5
Val was precise and efficient in setting-up my account.. I am very pleased with the clean facilities and the storage unit assigned to me (1023). Farley Inglis .
farley inglis
|
Premières impressions
Évaluation :
5
Great!!!!!
Walter holak
|
Expérience générale
Évaluation :
3
People there don't seem to know what they are doing. I would prefer to go to another store, not even U-Haul again. They screwed up my truck order, their card system is messed up, don't know codes.
Kathleen slaughter
|
Expérience générale
Évaluation :
5
Great place to store your things.
timothy sack
|
Expérience générale
Évaluation :
5
Easy peasy
James Kleinfelter
|
Expérience générale
Évaluation :
5
What perfect timing for a free month of storage!!! Thank you so much! It was easy and quick and very much appreciated!
ARIEL CLINICAL
|
Premières impressions
Évaluation :
4
Staff and facilities well kept clean staff helpful and friendly. Professionnel
Louis Kemper
|
Expérience générale
Évaluation :
5
The only things I would hope to happen would be for there to be a senior citizen discount and possibly discounted prices for loyal long term customers.
ANN KEIM
|
Expérience générale
Évaluation :
5
I have had units at this location for many years and the staff have always been very good to me. I have known Vicki for many years and she is like family to me.
SHERRI FELK
|
Expérience générale
Évaluation :
1
Worst moving experience I've ever had. No one knows what they are talking about. No consistency between employees. They all have bad attitudes other than a single employee.
jacob caldwell
|
Premières impressions
Évaluation :
4
The customer service was very pleasant. And very helpful. I will for sure come back again. Thank you again.
Stacey Lucero
|
Premières impressions
Évaluation :
3
The U-Box experience was good and convenient you just need to get your billing department fixed.
PAMELA CONNERY
|
Expérience générale
Évaluation :
5
Le meilleur
Patricia McAfee
|
Expérience générale
Évaluation :
5
Amy was great to work with. Very professional and helpful.
GARY EASTHAM
|
Premières impressions
Évaluation :
5
The service was great when I moved in years ago. Years later, moving out was an easy process.
SHERRI CRUZ
|
Expérience générale
Évaluation :
5
Ce n'est rien
hettie darden
|
Premières impressions
Évaluation :
5
Everyone was very nice and helpful
Michele Pimentel
|
Expérience générale
Évaluation :
4
Good customer service
james wilson
|
Premières impressions
Évaluation :
5
Willing to please customer.
Betty Souch
|
Expérience générale
Évaluation :
5
Staff were efficient and courteous. It was a pleasant experience.
Kenneth Feller
|
Premières impressions
Évaluation :
5
👍🏼
staraleine stocks
|
Réservation
Évaluation :
5
Access is allowed only during business hours, but the hours are very convenient. The staff goes above and beyond to help and serve you. Very friendly and answers all questions.
Rick Hopkins
|
Expérience générale
Évaluation :
5
Good people
Jack Meeks
|
Réservation
Évaluation :
3
First unit we rented, leaked rain water on some of the items stored.
chris brubaker
|
Expérience générale
Évaluation :
5
Equipment was ready when scheduled. Easy access.
Robert Pates
|
Expérience générale
Évaluation :
5
Staff very helpful. I definitely will use U-Haul for my storage purposes
LIZ BALLARD
|
Expérience générale
Évaluation :
1
Facility way 2 hot,not enough staff at the counter, hours are horrible, Phone calls put on hold for 15min, staff was always eager to leave and tell you what time they close, not worth the money!!!
Blaine Bell
|
Expérience générale
Évaluation :
4
Efficient and helpful staff.
Tanner Pryor
|
Expérience générale
Évaluation :
4
Long waiting times and phone always answered by call center that does not know the local specifics.
Wendy Metzger
|
Expérience générale
Évaluation :
4
This a very busy business so the wait for service can take some time. You may want to consider increased staffing at peak hours.
Wendy Metzger
|
Expérience générale
Évaluation :
5
I would always go to UHaul in Grand Junction first, for all my moving and storage needs.
Francis Wilson
|
Expérience générale
Évaluation :
5
The staff is very friendly and helpful. Very clean. Keep up the good work.
Christina Hansen
|
Expérience générale
Évaluation :
4
Not enough people around to help. but great other wise!
Cheri Trout
|
Expérience générale
Évaluation :
3
I had the worst expiriance with this uhaul facility and will not be going back. Found dead mice in my storage that werent there before and my stuff was only there a month Also The staff were rude.
Jessica Borgersen
|
Expérience générale
Évaluation :
5
No complaints
AARON WHITTENBURG
|
Expérience générale
Évaluation :
4
Was a good experience.
Troy Saner
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.