Customer Reviews for U-Haul Moving & Storage of Haltom City E

10 754 évaluations

5201 Denton Hwy   Haltom City, TX 76148
(N Of Hwy 820, NW corner of 820/377 intersection)

(817) 581-4546

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(817) 581-4546

5201 Denton Hwy
Haltom City, TX 76148
(N Of Hwy 820, NW corner of 820/377 intersection)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Robbie Laymante 
Évaluation :
5

Everyone was great and answered all of my questions. Storage facility was clean and well maintained. I was also able to get the first month free! The only thing I didn't like is how you had to enter your passcode twice on both sides and you only had about 20 seconds to run from one side to the next before it timed out.

Deica Preston  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward zuniga 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dora Mauricio  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON MAURICIO  |  Expérience générale 
Évaluation :
5

I believe all the people there do an awesome job

Donna HANKAMER 
Évaluation :
3

I was charged for an after hours drop off fee. Nowhere was it indicated that this would be a charge. If you're not open, why am I penalized for that? I made a reservation in Keller and it was redirected to here, so I paid an extra $10 for travel charges. I made a reservation for 3pm and it wasn't available until 6pm. The person who helped us was kind and good at her job, but this was not a good experience.

Scott Pierce 
Évaluation :
5

Location was great, staff was nice, truck was bad.

Nathan Fichtel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT BOYLE 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sarah Boothe 
Évaluation :
5

Rental quick and easy. Great personnel. Would recommend to all!!

Benny Greenhaw 
Évaluation :
5

Very easy location to return equipment.

Patrick Greene 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Fuentes 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SIERRA MOORE 
Évaluation :
5

Vehicle was clean but there were definitely signs of needed maintenance

Jose Sancen 
Évaluation :
5

Good equipment

SARAH HALL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ranelle Humphries 
Évaluation :
5

Everyone was nice to work with.

Robbie Laymante 
Évaluation :
4

This location is extremely bus, but drop off was a breeze.Be careful going around.north side of because there's no way out and that is difficult with a trailer on attached.

Alex King 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myron mcphate 
Évaluation :
3

The person at the counter was not very professional and a bit rude . She seems like she hates her job and lacks customer service skills.

Daniela Fernandez 
Évaluation :
5

Great place, lots of equipment to rent, fast and friendly hook up and take off for returns.

David Seely 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noemi Roberts 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Norris 
Évaluation :
5

All good!

Terry Smith 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Hunt 
Évaluation :
5

Great and easy customer service picked up and dropped off same day with U-Haul app no issues super easy thanks guys!!

Nicholas Hendrix 
Évaluation :
5

The whole process went great

Tomas Hans 
Évaluation :
5

Incredible job, fast, friendly service. Installer was awesome and took time to explain everything to me.

COLIN BERGER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Jennings 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Balkcom 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Mahon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard whitson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Johnny Piano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher dang 
Évaluation :
5

Location and reps were great. But please note the U-Haul App needs serious work. App kept crashing while i was returning the unit to the location, I couldn't upload the photos it asked for. I cancelled the check-in and tried to rerun it but it ended up completing the check in without the phots. So I took photos on my phone for my protection.

Elena Perales 
Évaluation :
5

The manager was very kind, he checked me in and out. And the employees were very helpful

Jeswin Sohal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katharine Daugherty 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Blackwood  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

khatim ibrahim 
Évaluation :
5

Quick and easy return

Penny Guimaraes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom trimble 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Diamond Echols 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FRANKIE SMITH  |  Premières impressions 
Évaluation :
4

nothing at this time.

Anthony HAYWOOD 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becky Gillentine 
Évaluation :
1

Cashier/ representative ( Veronica) quoted me a 20ft truck for $208 and a 26ft truck for$237 , upon arrival I noticed the 20 ft truck was $268 … I told the other representative what Veronica quote and she said she wasn't aware… then Veronica appeared and I told her the amounts she quoted me and she didn't even open her mouth…like why wouldn't she at least explain… I ended up paying $341 for a truck … this was the WORST EXPERIENCE EVER!!!!! Customer service HORRIBLE!

Dominique Robinson 
Évaluation :
5

David is an excellent CSR!!!

Abby Algiene 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia Cromwell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ADONIS ROBINSON 
Évaluation :
1

Hire more people

Landon LaPenna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paige Robertson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross Lopez 
Évaluation :
4

App failed, had to complete transaction inside. This location is regularly understaffed cause long waits to checkout and check in.

Richard Osborn 
Évaluation :
4

Everybody was great. Aside from the drop off when the lady at the desk was angry because I, which I was probably the fourth person in a row, wasn't sure how the drop off process goes. Guy outside was working his tail off and super friendly. Overall, great experience.

Tyler Spinks 
Évaluation :
4

In out drop off. Fairly quick and easy, even though they appeared pretty busy. E- mail receipts are a time saver.

Charles Cooper 
Évaluation :
4

Charged us for going over the mileage by 2 miles. Did not reimburse us for gas ...left 3/4 of the tank full brought back with a full tank.

Richard Osorio 
Évaluation :
5

Great service from the agent who assisted me. Very professional and helpful.

james kellum 
Évaluation :
4

When renting the trucks, maybe offer a dolly with (of course for additional fees).

Angela Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zack Gonzales 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuen Yong 
Évaluation :
2

Staff are immature. Do not know how to address an adult customer. And they lie

Elva Piper 
Évaluation :
5

When I first got into the truck I rented a 20 foot, the truck was real clean n smell clean Thank you

Lawrance Sandoval 
Évaluation :
5

Everyone went above and beyond to make sure we were taken care of. We had a tire that was low and they happily filled it up with air and made sure we were all set and ready to go.

Deanna Thompson 
Évaluation :
5

No improvements needed. I have been using this location for about 20 years or since its opening. Great staff.

TAMI CARRILLO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David McCahan 
Évaluation :
5

Los empleados son muy amables y muy atentos felicidades y muchas gracias se los recomiendo

Jose Baracas 
Évaluation :
5

Busy weekend day but it was ran well. Great job at this location.

Anthony Casarez 
Évaluation :
5

Tube un trato muy amable. Excelentes empleados

Jose Domenech 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Blackwood  |  Premières impressions 
Évaluation :
5

The web site was difficult to use.

Shari Altizer 
Évaluation :
4

The on floor staff was helpful. I do think customers should be warned that they have to go through an approval screening upon pick up when using the self pick up feature. Not being aware of this kind of held back my timing on moving. I thought the screening should have either been prior to pick up or I should have been warned so that I could have showed up even earlier.

Alyssa Sepeda 
Évaluation :
5

Wonderful place to do business with

THACH NGUYEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marisela Gonzlaez 
Évaluation :
4

Rien

Rickey Deckard 
Évaluation :
5

S.O.

Paul Palmer 
Évaluation :
5

very happy with Brandon the installer. I have a new BMW X1 and he has been great at making sure I get the best solution for the final fit.

michael welch 
Évaluation :
5

Great experience! Everyone I spoke to was super friendly

Sharon Alexander 
Évaluation :
5

Brandon is an excellent fellow, very knowledgeable as well, and a kind individual.

Gregory DeBaun 
Évaluation :
1

Make sure that the boxes purchased have the correct equipment inside. I purchased a wardrobe box that did not have the metal bar for me to hand up my clothes.

Marshall Hereford 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOE CARTER 
Évaluation :
5

Jennifer and staff are wonderful! had my unit since 2016. She knows her customers and was always friendly and helpful.

Torre Simms  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Moore 
Évaluation :
5

Staff is always extremely helpful and courteous at this location.

SCOTT CONTINO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sedrick Harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

crystal Black 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnold Aschenbeck 
Évaluation :
5

Nice staff. Friendly and willing to help. Je les recommande fortement. 

Jeffrey Mielke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA MOFFETT 
Évaluation :
3

Denton Hwy place is so much better than the Irving Store

Frank Yevak 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deena Callaham 
Évaluation :
5

Good experience. Very helpful.

George Polite 
Évaluation :
5

Always friendly

David Mark 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AD Meadows 
Évaluation :
1

Be honest

Raymond Campas 
Évaluation :
4

Maybe it was a little things that were the biggest impact. Clean restroom, always being able to get in touch with someone, providing carts to help move things while I'm at their facility, and ready to help and answer any questions anytime I had them.

Bob Schickedanz  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAYLA CHOICE 
Évaluation :
5

Easy going environment with great employees. I had a great experience with the company's all around care.

kyle lowery  |  Expérience générale 
Évaluation :
5

Make the app a little more user friendly for old guys who are confused by it.

James Shank 
Évaluation :
5

Keep up the good work. Everyone was outstanding.

Sheila Pierce 
Évaluation :
5

They ve attended us very good

Jose Alfaro 
Évaluation :
5

The guys in the garage went above and beyond to help me switch my hitch from a big ball to 2". I will definitely go back to this location for my future needs

Amy Edwards 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Gantt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamara aron 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rhett Fleming 
Évaluation :
4

App was difficult to use.

Kent Means 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Jenkins 
Évaluation :
1

Let the customer change their minds if they have to move their belongings far away from the location. I did my best to get everything moved and then I was exhausted. We begged to be allowed to drop it off at our new location, but, our needs fell on deaf ears. We were very tired. We couldn't even keep our eyes open. I'm extremely disappointed in u haul and I will n3ver use them again.

Patrick Bankston 
Évaluation :
5

There very curtis and answered all my questions

randy bles 
Évaluation :
5

Great experience and service from these guys when managing a rough long distance move. You guys made a difference. Merci.

witney moore  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Hays  |  Online Move In 
Évaluation :
5

Very pleased with service, clean facilities, good location. Have rented twice, from this location, and would gladly recommend this U HAUL to anyone!

PHILLIP GARCIA  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Hunter  |  Premières impressions 
Évaluation :
5

I had an amazing experience! The management and staff was great. Veronica and Jennifer really helped and walked me through the experience! A++++

David Brown  |  Premières impressions 
Évaluation :
5

Literally l, the best customer service and rental storage unit experience I've ever had in my life… and I've had many. Way to go team!!!

Samuel Stolz  |  Premières impressions 
Évaluation :
5

Would give the online check in higher rating except for minor issue. Called to setup the complimentary storage for a one way move. Did that over the phone with someone who reminded me it was free and just needed my card on file for the reservation and that I'd get a link to complete the process. The link to complete the process also asked for my card and stated the $149 total was due right then. My wife called and we were told that doing the process in person wouldn't have done that but that doing it online does charge and we'd have to see about the refund once we arrived to the location. We were 7 hours away so by the time we got there they were already closed. Thankfully Dave at Haltom City U-Haul helped us out with that process but ultimately the storage unit was not big enough to fit everything and needed a 2nd unit so spent that money at U-Haul anyways. So a big thanks to Dave at Haltom City for being helpful and patient with us during this move.

Christopher Stallings  |  Online Move In 
Évaluation :
4

Thank you and Merry Christmas Jennifer in Haltom City Texas

rebecca queen  |  Premières impressions 
Évaluation :
5

I have been helped by some very nice people there including John. And I think I was helped by a young man named Shelby, very nice.

LATONYA JAMES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Priest  |  Expérience générale 
Évaluation :
5

Excellent service !

cynthia Thomas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zachary walker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad Mankoff  |  Expérience générale 
Évaluation :
5

It was an excellent choice for the rental truck, storage and price. They were very nice and polite. I would definitely recommend it to family and friends!

Teneta Robertson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Searcy  |  Expérience générale 
Évaluation :
4

Very helpful. Though they accidentally canceled my account, while adding a new unit. Thank goodness your staff was able to fix it.

JAMES FORREST  |  Premières impressions 
Évaluation :
3

Overall it was a good experience. 👍🏾

Karen Odom  |  Expérience générale 
Évaluation :
5

Everyone was nice, and friendly very helpful I will definitely be using this facility again thank you all so much. I also want to thank the call center for helping me to get to the right store thank you all. 

TRINA WOODARD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA MCCRORY  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JIMMY ROBERTS  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

wiliam baker  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Searcy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHAN STEVENSON  |  Expérience générale 
Évaluation :
5

Everyone was great from inside to outside … polite, friendly and very helpful.

LATONYA JAMES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trenton coleman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Silvia Hernandez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSANDRA REYNOLDS  |  Premières impressions 
Évaluation :
5

A very pleasant experience indeed!

Donna HANKAMER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANKLIN PEDRIZZETTI  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Sukhewatna  |  Expérience générale 
Évaluation :
5

I would recommend U-Haul to friends and family. I had to have my lock cut off because of rust I was there for a few years.I went to the office to see if someone could help and a man can't remember his name came and got it cut off for me.Very helpful .

JANE UNDERWOOD  |  Expérience générale 
Évaluation :
4

I think the storage entrance could use a little work.

DARWIN PITTS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMBER GRIFFITHS  |  Expérience générale 
Évaluation :
3

Everything was great but getting stuck in the elevator was horrible and hot!

Silvia Hernandez  |  Online Move In 
Évaluation :
5

Thanks you for your carncern

Ruth Ware  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Underwood  |  Expérience générale 
Évaluation :
3

Staff was great But Manager letter Was Rude Thats the Reason why I'm move my business to another Company U haul is well known name but Thats not a good Reason to treat ur costumer like trash She make me feel that way I pay an advance We the costumer have to clean I think all u want is ju

David Leija  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dominic Edlean  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Haley Lepley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Dyar  |  Expérience générale 
Évaluation :
5

Friendly professional service.

Joseph Barron  |  Expérience générale 
Évaluation :
5

I suppose got it free and I'm still waiting to here back for my refund.

santana hands  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHYLEEN MANTOOTH  |  Premières impressions 
Évaluation :
2

Reserved 1 larger unit, and upon arrival was told, that storage unit size didn't exist and I had to get 2 storage units instead. Very, very frustrating, stressful, and costly.

Belinda Saaranen  |  Expérience générale 
Évaluation :
5

I had rented a storage unit online, went in and realized it was not going to work for what I needed to store. I was frustrated and worried because I had a tow truck onsite with the large toolbox, ready to be moved in. Chase was SO HELPFUL. He searched to see if there were any other units onsite that would work, unfortunately there were not. He called another location up the road and they were able to accommodate the large toolbox. He got all my info transferred over while I headed to the next location. He turned what could have been a not so great experience into an amazing one. I really appreciate the time he took to help me out! And although I didn't really work with anyone else, the other staff members that were helping others, were also so friendly and patient. It is a great group of people that work at this location.

Brandy Rowe  |  Expérience générale 
Évaluation :
5

Everyone at the UHaul on Denton Highway in Haltom City are great. They are friendly and very helpful.

SUSAN BUDD-EDLICH  |  Expérience générale 
Évaluation :
1

The manager was very rude and disrespectful. I would never recommend this location to anyone. I had trouble getting matters resolved with staff, but it was ultimately the managers fault for poor training.

Randy Melton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra chavious  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERY JACKSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobbie Fealy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES DARNELL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonya Canales  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN BUDD-EDLICH  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earlene Moss  |  Premières impressions 
Évaluation :
5

The manager was truly amazing and the employees were just amazing.

Michelle Bower  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ericka White  |  Expérience générale 
Évaluation :
5

I cannot praise this facility and staff enough! From the General Manager, counter clerks, and yard men, they went above and beyond to accommodate me. I will definitely recommend and use them again if the need arises!

Ann Powell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Magraff  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Devin Love  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marquaria Brown  |  Online Move In 
Évaluation :
5

No complaints so far

jewel korlu  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosalyn Brown  |  Expérience générale 
Évaluation :
3

There was the time when the office took me off of auto pay, this happened at least two times. Than charge me late feeds. The office was not very understanding nor the they want to take the blame.

Ernest Bustamante  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom Catt  |  Expérience générale 
Évaluation :
1

The most unprofessional people I have ever dealt with.

phillip FOSSEE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martavia Harris  |  Premières impressions 
Évaluation :
5

Great group of people. They are always helpful and freindly. The girl at the front was super cute and helpful. I dig it!!

Donny Golden  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristy Thomas  |  Expérience générale 
Évaluation :
5

Everyone was friendly and helpful. The managers were fantastic, especially the young man "Gio"...he was the best!

Patricia Short  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jose Dominguez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geraldine Briggs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Nickson  |  Premières impressions 
Évaluation :
5

The staff was extremely polite and patient with me during this experience.

Penny Clanton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Bice  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

RANDY WOOD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquel Starks  |  Premières impressions 
Évaluation :
5

I had a nice experience with UHaul. The day I moved out of the unit I had 2 employees go above and beyond. Chris S. and David were tremendously helpful to both myself and my sister. It made a job we were not looking forward to seem much smoother.

Mary Schmenk  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alan sexton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Briana Godfrey  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna Lewis  |  Expérience générale 
Évaluation :
2

My rent went up every year I was there totalling 55 % overall. Also under cameras And Security fence the catalytic converter was stolen Attitude was oh well this always happens. Very expensive stay there overall

rodger owens  |  Expérience générale 
Évaluation :
4

Good selection of units and appreciated the elevator. Love having indoor climate control unit.

alan sexton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan Schwab  |  Premières impressions 
Évaluation :
5

They were great at this location I will use them every time

Jordan Talley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane Whisler  |  Expérience générale 
Évaluation :
1

Absolutely horrible experience when we originally moved into a unit on December 29th not one member of the staff was able to help us I ended up having to do the rental online in front of them. A week later when we try to gain access to our unit our access code no longer worked. We then had to deal with Jennifer who gave us a card to access storage area. Upon arrival of the unit we were assigned via e-mail we find our units lock had been cut and was left unsecured. Had to go back to Jennifer who was very snide and unapologetic and all she did was tell us it was our fault and we did check in wrong and we had moved into the incorrect unit number. Why on gods green earth would we pick a random storage unit on the opposite side of the building rather the the unit number that uhaul email sent!?! Made the comment that she takes one day off a year and this happens. How is it our fault that we followed what the emails stated and did not receive any help from her side of the counter!?! My experience shows that she is a poor owner/operator and has inept staff if she could not train them to do what appears to be a simple task of a storage check in since they are in the moving and storage business. The only person that had a clue on the day we actually moved in was the housekeeper

Keith Zablocki  |  Premières impressions 
Évaluation :
4

While I was there at 3am one of the male workers there helped me move something’s inside of a unit

Rodolfo Robles  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john boozer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maury Walker  |  Expérience générale 
Évaluation :
5

The customer service was amazing from all employees I came in contact with, they were professional, down to earth, very helpful and nice. Great customer service!!

tanya redmond  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

donald turpin  |  Expérience générale 
Évaluation :
5

Everyone was friendly and helpful. The management was accommodating and went above and beyond just a storage rental process. They were attentive to every facet of our moving process, answering questions and guiding us in the right direction with movers, etc.. We could not be happier or more satisfied with the management and staff at this Uhaul location. I WILL highly recommend Haltom City Uhaul. - Special recognition to Jennifer and Detra for all their help with our storage units, truck and trailer rentals and recommendations in getting acclimated to the area. They're great!

Susie Azmier  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julia higginbottom  |  Premières impressions 
Évaluation :
5

The only bad part of the facilty in my view, is the accessibility. From I-820 E., Exit 19A, then turn Right on to Hwy 377, and then immediately turn Left to enter the facility on the Left side, and have to cross the solid yellow lines, and across the busy Highway. Other than that, All was Well!

LUIS LEBRON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elsa Tobias  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi Wright  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN HALIBURTON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jesus garza  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanya Whatkins  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavelle luster  |  Expérience générale 
Évaluation :
4

Four boxes that were in unit 1119 had gotten wet and dried out during the time they were stored. The damage started from the floor and moved up.

ERIC JOHNSON  |  Expérience générale 
Évaluation :
5

Staff person was very patient, kind and helpful!

Shane Whisler  |  Premières impressions 
Évaluation :
1

Assistant manager was a smartass. Asking me if I wanted a ( I'm sorry ) when I was trying to understand the the poor service. I'm sure you have video. I was not being a Karen. You'll see people collecting pay checks and not striving for customer service. Very disappointed with the lack there of concern. Would not feel my property would be safe stored with a company who's Managment has these kind of qualities.

aLLEN Bentley  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

aLLEN Bentley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Rodriguez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily Salgado  |  Premières impressions 
Évaluation :
5

You were so helpful thank you very much

demitrius stevenson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kendall rambus  |  Premières impressions 
Évaluation :
5

Excellent

Alonzo Lawson  |  Expérience générale 
Évaluation :
5

JENEEN LARMAN. WAS EXCELLENT. PROFESSIONAL VERY FRIENDLY. SHE EVEN DID TWO OF US AT SAME TIME. MULTITASKING, GREAT EMPLOTEE.

Dennis Powers  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tameka Cook  |  Premières impressions 
Évaluation :
5

Excellent Customer service. And the facility itself is clean, and very well maintained.

Antonio Tabora  |  Premières impressions 
Évaluation :
5

Friendly helpful staff

dashanie crosby  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

louis cannon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharlyn tucker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rodolfo flores  |  Expérience générale 
Évaluation :
5

Terrific customer service

Rosalyn Brown  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stevon Joseph  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abigail Love  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rocio mendoza  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cristal Bayona  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER MART GIDNEY  |  Premières impressions 
Évaluation :
5

The staff was great navigating me on getting into the storage and also very helpful in me exiting the storage also thank you very much

Clifton Shelton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve Lowery  |  Expérience générale 
Évaluation :
5

Jennifer Bramhill was extremely knowledgeable, professional, friendly and accommodating during my whole storage process. Jennifer's expertise is a definite asset to U-Haul. I commend her for her dedication and would recommend all my friends and family to use U-Haul at her location in Watauga, TX

Harry Van Zandt  |  Expérience générale 
Évaluation :
2

Customer service is very poor, 45 min wait to get key card. Emptied unit and witnessed more than one dissatisfied customer. One in fact yelling about how he was approached outside impeding traffic. Another upset about how it was communicated he was at fault for not reading their policy. Understaffed and poorly trained in customer service. After emptying my unit, I had to wait another 45 mins just to close out my unit. I understand the process I waited on takes more than 5 mins but, almost 2 hours is unacceptable. The tone in the facility was dread after the 10 min mark

MICHAEL TALLEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaShawn Black  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannie Berg  |  Expérience générale 
Évaluation :
4

The login and then door opening at 2 different spots is redundant and kinda pointless it seems but otherwise all was good.

JERIC CRAVEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA COMPHER  |  Expérience générale 
Évaluation :
5

Rep on phone was fast friendly and solved my issue.

Michael Soden  |  Premières impressions 
Évaluation :
5

One of the better uhaul locations

ASHLEY BEEBE  |  Premières impressions 
Évaluation :
5

Love the staffing people

joshua richardson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BESSIE HENDERSON  |  Premières impressions 
Évaluation :
5

I love this place, everyone was so nice.

sheila donahue  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Vine  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

britton peppler  |  Expérience générale 
Évaluation :
4

TREY AND JENNIFER WERE BOTH GREAT! THEY WORKED WITH ME WHEN I WAS GOING THRU SOME VERY DIFFICULT TIMES IN THE LAST 6 MONTHS. ALWAYS COURTEOUS AND POLITE WITH AN UPBEAT, POSITIVE ATTITUDE! THE ONLY GRIPE I HAVE IS WAS VERY DIFFICULT TO SPEAK WITH SOMEONE AT THE ACTUAL LOCATION. I ALWAYS WAS SENT TO THE ANSWERING SERVICE AND HAD TO WAIT FOR THEIR CALL BACK. OTHERWISE I WOULD TOTALLY RECOMMEND THEM FOR STORAGE NEEDS!

sara bush  |  Expérience générale 
Évaluation :
5

The young man that helped me was awesome

rodolfo flores  |  Premières impressions 
Évaluation :
4

Customer service was excellent, especially Mrs. Bramhall. The only drawback was the lines at the counter, but I understand it is the busy season.

Brett Schlee  |  Expérience générale 
Évaluation :
5

Thank you so much for your assistance and all information I needed, hopefully I never need a storage again if I do I know where you are located.

Maria Ortiz  |  Expérience générale 
Évaluation :
5

All was well. Staff was great.

Philip Gastl  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

THUY VY DO  |  Premières impressions 
Évaluation :
5

Unfortunately the unit i got isnt a true 10x20 because a 5x5 section in the corner is blocked off with sheet metal. But it was only unit available. Probably something that should be addressed in the future when giving rates. Other than that, Jennifer Bramwell was wonderful:) TY

Michael Zieschang  |  Premières impressions 
Évaluation :
5

I had no problems at all. everyone was very nice and helped me. I've already recommended y'all.

Janice Bates  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHERYL PARSONS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN CARPENTER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi RUSSELL  |  Premières impressions 
Évaluation :
5

Great place and people!

Gabriel Pena  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Hunter  |  Expérience générale 
Évaluation :
1

When I originally arranged for the storage unit it was supposed to be one of the large 10x20s I got there and the people that were renting that storage shed we're still renting it and still had all their stuff in it so they moved me to 2 of the 5x10s and charge me that and now I've got everything out of one unit and into the other unit and there's only about a $50 difference in my bill so if you could explain that that would help I think the number was 2701 Michael ashinhurst my return number is 817-345-1465 I mean I sincerely feel like I've gotten ripped off along the way here

MICHAEL ASHINHURST  |  Expérience générale 
Évaluation :
5

Only downside is we had issues getting our key code to work. But the person in the office helped us out a lot!

MORGAN ROCKWOOD  |  Premières impressions 
Évaluation :
5

Jennifer was so kind and helpful. Great team there.

David Mathis  |  Expérience générale 
Évaluation :
5

Good service

Solomon Mama  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rebecca mayo  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOE RANGEL   |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marissa Renteria  |  Expérience générale 
Évaluation :
5

Jennifer, Greg and the rest of the staff are amazing! They were able to accommodate all of our last minute needs. Made our move in a lot easier for us. I highly recommend their storage facility.

Veronica Harris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Torres  |  Expérience générale 
Évaluation :
5

Jennifer was amazing.

David Mathis  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jessica Robinson  |  Online Move In 
Évaluation :
5

Thank u for helpin me yesterday.

CHERTIA MITCHELL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Nunley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA DELAROSA  |  Premières impressions 
Évaluation :
5

Everyone was professional, friendly an extremely helpful! Super clean facility. Will definitely recommend this location to my friends and family.

Sylvia Arrambide  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

anthony harris  |  Premières impressions 
Évaluation :
5

Wish the cost would come down.

GLENN HAROLD  |  Premières impressions 
Évaluation :
5

The staff and facility are excellent. I would take the Mover's "Godly Men" and the few moving companies the same owner has off your list of movers. He is the one that offers the cheapest price. He was suppose to send me 2 people at 5:15. No one arrived until 8:30. Then only one arrived. The owner said he felt bad and if I would give him a 5 star rating he would give me a free day. I needed movers on Friday and the owner did not respond to me all week. He is a crook and does not keep his word. Since your facility is top notch you should get rid of this mover and his multiple moving companies. He does not represent the high standards you work so hard to maintain. Get rid of him. He is trash just throw his company in your dumpster.

Matthew Macchio  |  Expérience générale 
Évaluation :
5

No coments

Miguel Santiago  |  Premières impressions 
Évaluation :
5

They really went above and beyond helping me to get set up and situated and it was greatly appreciated very nice staff

Maury Walker  |  Premières impressions 
Évaluation :
5

My first time using U-Haul storage, will never use another storage facility again.

john ross  |  Expérience générale 
Évaluation :
5

Everyone was super friendly and extremely helpful! I was transferred from another Uhaul location since they didn't have a storage unit available in the size I needed. The woman behind the desk was expecting me and walked me through the process. I also had trouble with latching the door and another worker eagerly helped me solve the problem! I really appreciate their help in getting me a storage unit.

Sarah Smith  |  Premières impressions 
Évaluation :
1

I moved out of this storage in (June 2021,)had a storage unit and had a lock from them ,rented a one-way moving truck from them. I received a call a few weeks ago and they informed me I needed to pay for my storage, I explained the situation the person seemed embarrassed and I assumed it was over ,then last week I get a call to inform me that my storage is going to auction the next morning I told the girl the story she also sounded embarrassed but She was new and told this and said let me talk to the manager who said we'll u left a lock on it so we can't open it, I told her it was empty but she insisted that it must go for auction so I was like..ok auction it !( it's air)! The manager then said she will call me after the auction but that never happened and now I have a survey to fill out, smh Get it together people!!

elvis chance  |  Expérience générale 
Évaluation :
5

U-Haul make other storage facilities look like they have no idea what they are doing. They are so automated.

john ross  |  Premières impressions 
Évaluation :
5

Jennifer at my location was amazing. I was in a bind, needed storage, and I'm so glad I came. I'd give 6 stars if I could.

nick pearce   |  Premières impressions 
Évaluation :
5

Great People

JOSEPH CHANEY  |  Expérience générale 
Évaluation :
5

Great People

JOSEPH CHANEY  |  Expérience générale 
Évaluation :
5

I reserved the wrong storage and came in the next morning to correct the issue and they quickly fixed the issue by getting me set up with a bigger unit. Very nice and courteous!

PAUL WARREN  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET PAYNE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Ryan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LISA LEVERTON-KELLEY  |  Expérience générale 
Évaluation :
5

This is a convenient, well secured facility.

nikki mcleroy  |  Premières impressions 
Évaluation :
5

Everyone were friendly and professional, they made sure we had the right size storage unit, the one I booked was to big. So they changed the unit size. I was truly greatful.

Lavera Preston  |  Premières impressions 
Évaluation :
4

I do not agree with having to pay for a full month if you don't need it. You should pro-rate because people move all different times of the month!

Carla Dalili  |  Expérience générale 
Évaluation :
5

Great staff. Extremely helpful. They were very busy but still found time to help me. They were extremely friendly to everyone even though they were getting crushed by meeting the overwhelming customer needs.

Matthew Macchio  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN GLENN  |  Expérience générale 
Évaluation :
5

Good job, I especially appreciate your service 👌

WILLIAM JAMES HILL  |  Premières impressions 
Évaluation :
5

It was all so smooth..... Thank you so much for your help with our move

Crystal Chavez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Fitzgerald  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JARED GOWENS  |  Expérience générale 
Évaluation :
4

I haven't started moving my things in yet but have been to the unit and put my lock on and the facility is very well maintained as I can tell thus far.

Carol Marshall  |  Online Move In 
Évaluation :
4

When I came in to order the truck there was no trucks available however there was a truck do the next day I got the truck next day the truck needed a front end alignment none of the power source worked in the truck a door lock was out of the truck and the staff didn't have an appliance dolly I had to drive to the other facility to receive I have clients dolly had no fault to the staff that was excellent they were short on demand due to the management of the facility over all management of the facility

jairus brown  |  Premières impressions 
Évaluation :
4

U-haul is a nice and clean place. But two thing I didn't like was, that it takes me about 20 to 35 minutes to talk to the person there, when I try to call. It's a long wait just to speak to someone there. And another is that the rates keeps going up every year. I started at somewhere around $95 and end up at $139,95 a month and going up again. That's the reason why I got out. I was there for at least 6 years. Other then that the Place is clean and nice.

DANNY MON  |  Expérience générale 
Évaluation :
5

Detra was great, worked with me on getting a unit for my college son because his apartment wasn’t ready.

SONIA CARRASCO  |  Premières impressions 
Évaluation :
4

I would say maybe put fresh rodent traps etc out. I had to throw away all my mattress they were covered in rat droppings and urine and holes chewed thru them. Also the did not make it clear that f I would be getting a refund on the two extra months I paid for they we are not using. We left last day of September so Need refund for October and November.

LaVonne Frazier  |  Expérience générale 
Évaluation :
5

Very good and excellent attention 😊👍

JUAN OSORES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Kidder  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Torres Ramos  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARED GOWENS  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gethswemane Milton  |  Expérience générale 
Évaluation :
3

We were given a storage that was full of stuff and had to wait for them to empty it so we could store ours. This made attitudes challenging after moving all weekend. Parking lot lot needs more direction or lack of. Staff was friendly!!

Donna Anderson  |  Expérience générale 
Évaluation :
5

Gregg was very helpful and knowledgeable, friendly

Dedrick Henry  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey Bryant  |  Expérience générale 
Évaluation :
5

I recommend UHaul for all your moving and storage needs. Thanks

Sheila Stokes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo Posadas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tanya larkin  |  Expérience générale 
Évaluation :
4

Sliding doors stopped working even with card. We had to go back the next day to finish and they still did not work. An employee was able to push them open to get in.

Cody Reynolds  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LANA GRAHAM  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rui De Barros  |  Expérience générale 
Évaluation :
5

The guys and ladies there were absolutely amazing .

clinton benton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monessia Conner  |  Expérience générale 
Évaluation :
2

Terrible Door kept coming off chain they never fixed it Impossible to get thru to anyone not even main uhaul number!

pam davis  |  Expérience générale 
Évaluation :
5

Great place great people second time using them

Daphne Franks  |  Expérience générale 
Évaluation :
4

The only comment that I would give you is that I was very disappointed because, even though I made the reservation for a 10x20 storage since July 13, when I got there the attendant told me there were no storage available of that size and he told me the only one available it was a 5x8 or something like that. I was insisting that I was coming from another state and that I needed a storage to leave my stuff, so he started looking for some availability on the system and finally he gave me 2 storages 10x10 and paying more than expected. Totally disappointed !

MARTIN BENAVIDES MIRELES  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUVONNE WILLIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christina emery  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Brayton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna Anderson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Salazar  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie Dieterich  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad Battle  |  Premières impressions 
Évaluation :
3

After witnessing communication problems, late fees applied to account when we thought the account would be paid by auto draft, long waits and impossible telephone waiting times made it very difficult to communicate to staff. Even after I left two days early and left my Storage unit open and clean before the end of my month I was still charged the fee. Very difficult to get things done in a timely manner.

Vallis Wilder  |  Expérience générale 
Évaluation :
1

Could not get into my unit, door was locked, my code was not recognized

cooper wiseman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brower Ladona  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Torres Ramos  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob Howell  |  Expérience générale 
Évaluation :
5

Awesome, hard working, friendly and helpful folks.

Kelley Osborn  |  Premières impressions 
Évaluation :
5

Very professional service from Jennifer, the branch manager, who assisted me personally, both with returning our one-way rental truck, as well as getting us setup with a storage unit. Fortement recommandé!

Kenneth Brayton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trent Brown  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia Thomas  |  Premières impressions 
Évaluation :
5

I could have used later hours because I work in the day time . So later at night would have helped some times . It's ok .  love this place ! ❤

patricia brashear  |  Expérience générale 
Évaluation :
5

Amanda was great! Helped with EVERYTHING we needed!

RANISHIA SIMMIONS  |  Premières impressions 
Évaluation :
5

All the staff are hard working employees and handle the customers very well

Jacqueline Harper  |  Expérience générale 
Évaluation :
5

Jennifer is awesome as well as the rest of the staff but she has gone out of her way above and beyond anything I would expect. I am a big fan the professionalism and Jennifer exudes such qualities, I'd give her a raise and never let her go.. Sincerely John a Lusk

John Lusk  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jovan starkey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS LEBRON  |  Premières impressions 
Évaluation :
2

The unit itself is clean, My issue is the staff the lady had us running all over the area. Sending us a wild goose chase all over the area looking for my unit. When our unit was located next to the office where they were located. There is a lack of staff waited in line forever just to buy a lock.

Debbie Gordon  |  Online Move In 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lisa Dotson  |  Online Move In 
Évaluation :
5

The lady who helped us gave me excellent customer service

Kimberly Diaz  |  Premières impressions 
Évaluation :
1

I reserved exterior 10x15 and got there they did not have one. tried to GIVE me a smaller one {2 on 10,10 and the other 5x8 interior. Sorry but when I RESERVE SOMETHING and suppose to guarantee. .the line was out the door. took45 min to get services.

Martha Vandeventer  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

anthony garcia  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roneisa Trahan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Hunter  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felishia Holloway  |  Premières impressions 
Évaluation :
5

Jennifer was the most friendliest person.. I’ve had the opportunity to be around.. and it was for business.. I could only imagine on a personal level... she definitely sets the tone and U-Haul NEEDS her.. customer service is her strong suit..

Danita Harris  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Phillips  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Turk  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candy Taylor  |  Expérience générale 
Évaluation :
4

Bien

Francisco Martinez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOUNFORT AMIEKUMO  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandon Comer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Groot  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHON GILLILAND  |  Online Move In 
Évaluation :
5

she was the only one that really helped me!

pam davis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis DeVault  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL KNOX  |  Expérience générale 
Évaluation :
5

Kevin MD Dimitra were excellent. They made me feel at ease.

Terrance Nicholas  |  Premières impressions 
Évaluation :
5

Everyone there are some of the nicest people, I ever met and I will refer anyone to go there and do business

Lavera Preston  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colin Knowles  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Hammonds  |  Expérience générale 
Évaluation :
5

I loved that when I utilized the bathroom the bathroom smelled, and was very clean. Employees were very helpful and made sure we understood all areas of the contract.

anita weddle  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty Pugh  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN SMITH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demarcus Shaw  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSS ROVERS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phillip Garcia  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amenta Terry  |  Expérience générale 
Évaluation :
5

After mom died, we needed a place in a hurry. Uhaul came through.

William Sanner  |  Expérience générale 
Évaluation :
5

Love it nice people and nice places to put your stuff.

patricia brashear  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janaysha Brown  |  Expérience générale 
Évaluation :
2

Could not enter Haltom facility due to 20 u haul trucks blocking entrance had to go home try again next day and my reward for that from u haul was get chatlrged a extra day because late on promise to return time

Kyle Morrison  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Karl Dunkle  |  Expérience générale 
Évaluation :
5

Completely satisfied

Sheila Stokes  |  Premières impressions 
Évaluation :
1

The alarm went off every time we went into storage and then a few more times while we were in the storage. The chain on door repeatedly came off and I would have to climb the ladder to fix it. Staff was not helpful

Robert Yeahquo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

delores witherspoon  |  Expérience générale 
Évaluation :
5

Speedy and friendly

william wilkins  |  Premières impressions 
Évaluation :
5

The staff here are super amazing! VERY friendly and helpful! I would definitely recommend them for anyone. Thanks y'all!

Vicki Macchietto  |  Expérience générale 
Évaluation :
5

The ladies working the desk are amazing, and the facilities are very nice. I will definitely recommend this location to my friends and family. I am very pleased with my service. Merci.

Paul Burger-Negron  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Lopez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin Pint  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob Wills  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus Beltran  |  Expérience générale 
Évaluation :
4

Thank you all for keeping me up dated on my storage and I will come back

Mary Piscil  |  Expérience générale 
Évaluation :
5

The customer service was incredible. The employees made everything as simple as possible and the checkout process was effortless. Everyone was kind and helpful. I will be using this location for future storage needs.

Alarius Cooper  |  Expérience générale 
Évaluation :
5

My fiancee and I are moving out of our old apartment. Uhaul has always made it super easy and convenient to do so. The employee that helped us was extremely friendly and we greatly appreciate all of her help.

Colin Knowles  |  Premières impressions 
Évaluation :
5

I wasn't sure what to expect but the manager made everything easy. She walked me through all the steps. The customer service was excellent. I was offered a tour and then when I agreed, received an excellent tour with no waiting. I appreciated the manager showing me everything, especially the storage bins, but in a fast and efficient manner so I could get on with my day.

Liz Ramon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Benson  |  Premières impressions 
Évaluation :
4

Just wish it was open a little later!

Krista Bowman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YADIRA HERNANDEZ  |  Expérience générale 
Évaluation :
5

Friendly, helpful and efficient staff. Wonderful experience.

william slone  |  Premières impressions 
Évaluation :
4

Just felt the cost for the size was high. Everyone I dealt with during my time with U-Haul, was helpful. Merci!

SUSAN CRUM  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Henderson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Baldemar Solis  |  Expérience générale 
Évaluation :
5

The staff at UHaul is always friendly and helpful. Everyone is always smiling and willing to assist you even when they are super busy.

Susan EDLICH  |  Premières impressions 
Évaluation :
5

Management onsite was super. very professional

Scott Haggerton  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff. Thank you.

debra forrest  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Woodman  |  Expérience générale 
Évaluation :
5

Staff was excellent and worked with me to find and effective solution very quickly and without hassle. It was great

Scott Haggerton  |  Premières impressions 
Évaluation :
5

Every time I rent a truck, trailer, or storage unit at this location the customer service is incredible! I am usually in and out fairly quickly and the staff always seems genuinely happy to be there. I especially love the ease of using the online reservations and check-in option. Jennifer is doing an awsome job.

Roman Bledsoe  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine Clakely  |  Premières impressions 
Évaluation :
5

Very nice staff working there Would recommend this facility to anyone. Merci

Claudine Seidensticker  |  Expérience générale 
Évaluation :
5

Awesome and helpful staff at this location. Jennifer and her crew are amazing!

Brandon Williams  |  Expérience générale 
Évaluation :
2

I had water damage and had molded clothes shoes and wicker furniture that had to be thrown out. I couldn't figure out when the items were damaged because I didn't visit storage regularly.

Karen Smith  |  Expérience générale 
Évaluation :
5

I've been using Uhaul for years. I've always found the staff to be friendly and helpful. I would definitely recommend Uhaul to any of my friends and family. They are ALWAYS busy. But they work very efficient, even when it's extremely HOT or COLD they get the job done...Go UHAUL!!! Keep up the good work...

CassandraKay Myrick  |  Premières impressions 
Évaluation :
5

The price was great, The service was outstanding I can’t complain

Marcus Smith Sr.  |  Expérience générale 
Évaluation :
4

i wish the sign in process (sign in with code; open door after) was a little more clear, and I would love it if there was 24 hour access, but other than that everything was perfectly fine

Bethany Ivey  |  Online Move In 
Évaluation :
3

The staff were wonderful, helpful and friendly. I would give a five star rating but the access and security system for the storage units has a lot of room for improvement. I came at 8:45PM with my first load. The access gate let me in but an alarm sounded when I removed my lock. I tried to leave but the exit gate kept saying access denied and would not let me out. I called the emergency number on the exit gate twice but no one answered so I left voicemails. I called the police to make sure they weren't already on their way since the alarm was going off. I eventually ended up having to climb your 8 foot fence in a dress with slippery dress sandals, jump over the other side, open the entry gate, run back to my car and drive it out the entry. You may want to consider adding a security guard during access hours to help out in those types of situations or possibly having a backup emergency phone number posted.

Stacey Bryant  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUTH HINSON  |  Expérience générale 
Évaluation :
5

Everyone is so friendly 😃 Thank you! 🙏🏽

Thais Mitchell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus Beltran  |  Premières impressions 
Évaluation :
5

Jennifer was a huge help and I thank her for getting us in quickly

Chris Constable  |  Premières impressions 
Évaluation :
5

They really care about their customers and treat them awesome!

dawn garibaldi  |  Expérience générale 
Évaluation :
5

I have been dealing with uHaul for many years. But this place was excellent. The people that work there are very helpful and kind. If I should ever need to use them again, I will choose this location.

cobi love  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbie Julian  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Myers  |  Expérience générale 
Évaluation :
3

24/hr access would be better- shouldn't have to pay $10 more. You are already more expensive than most storage places with similar offerings.

amanda morrow  |  Expérience générale 
Évaluation :
1

Agent took over an hour to setup a simple storage unit rental. The agent was an asst. manager with little knowledge of how to operate the reservation system, and no other agents offered assistance.

LEE MENDEZ  |  Premières impressions 
Évaluation :
2

frustration with this place was at a high level. unorganized office procedures atrocious. billed me in error, didn’t get a prorated refund when I closed my unit which I used only 9 days Tried to fix

Rita Jackson  |  Expérience générale 
Évaluation :
5

Staff was very polite and helpful.

Roger Cotton  |  Premières impressions 
Évaluation :
5

I can't say Thank you enough!! The entire staff really helped me, and showed genuine concern !!! 🤗

Zabrina Woodard  |  Premières impressions 
Évaluation :
5

Jennifer and her team are PHENOMENAL! My relocation stretched out over a year and a half, much longer than initially planned, but having my belongings at this location was a blessing! Great team!

Leah Upchurch  |  Expérience générale 
Évaluation :
5

Every single employee at this location was very polite and professional. Jessica (maybe Jennifer) helped me the most and she had so much energy and passion for her job and made my experience! Merci!

KNOX MARTIN  |  Expérience générale 
Évaluation :
3

When I purchased a storage the first one they took me to was full of roaches and I was stuck with an outside storage or forced to drive to another location

juanna Dias  |  Premières impressions 
Évaluation :
5

Very highly recommended to family and friends.

KAREN SKOCZLAS  |  Expérience générale 
Évaluation :
2

The gates were broken for periods of time. The area for parking was never cleaned.

Mario Alamilla  |  Expérience générale 
Évaluation :
5

Great facility!

charles fisher  |  Expérience générale 
Évaluation :
5

The entire staff has been more than excellent regarding supporting me and my family in temporary storage. They have been most courteous and most helpful to any and all of my problems thank you

Jim Brunick  |  Expérience générale 
Évaluation :
5

The staff is really friendly and helpful

Albert Roman  |  Premières impressions 
Évaluation :
4

The manager Jenifer was VERY helpful and VERY VERY nice!!!!!

Chester Mcquerry  |  Expérience générale 
Évaluation :
5

Every employee was very friendly and helpful. They were eager to help me with anything I needed. I didn't have to wait long to be taken care of. My every question was answered. They were very professi

STEPHEN HARDY  |  Premières impressions 
Évaluation :
5

Everyone was very helpful. They took the time to help pick out my unit and make sure I was settled.

charles fisher  |  Expérience générale 
Évaluation :
3

Temp control was still a little to warm. Tape on boxes hard rolled themselves up. Would appreciate a refund on some of the days I paid for and did not use. You were notified 3 weeks ahead it would be.

Faith Jacquez  |  Expérience générale 
Évaluation :
5

The place was clean and all the employees were exceptional a nice

Dianna F Hays  |  Premières impressions 
Évaluation :
3

I like it.

alfonso perez  |  Expérience générale 
Évaluation :
5

David B. Was Very helpful.

Wendy Curtis  |  Premières impressions 
Évaluation :
5

Jennifer and her entire team are phenomenal. She leads a group who treats their customers with compassion and courtesy, and they keep the facility amazingly clean. I never worry about my belongings!

Leah Upchurch  |  Premières impressions 
Évaluation :
4

Staff was helpful but not so friendly. I don't expect a lottery attitude but a little more enthusiasm goes a long way

Ray Trevino  |  Expérience générale 
Évaluation :
4

Increasing the rent is just poor business....

Paul Emery  |  Expérience générale 
Évaluation :
5

Very very good

Bill Austin  |  Expérience générale 
Évaluation :
5

Place was great, fare rates and very clean Storages

Charles Avalos  |  Expérience générale 
Évaluation :
5

They were friendly and helpful

Cheryl Box  |  Expérience générale 
Évaluation :
5

Jennifer the manager was always very helpfull and kind every time I had a question. Every time I walked in the store she was either teaching a new employee or helping someone with teir questions.

Yobany Rodriguez  |  Expérience générale 
Évaluation :
4

Very satisfied with everything

Timothy Linendoll  |  Expérience générale 
Évaluation :
5

Aucun

Christine Webb  |  Expérience générale 
Évaluation :
5

Excellent service and excellent service from contractors that you partner with.

Jennifer Hester  |  Premières impressions 
Évaluation :
5

They were very nice and helpful

Cheryl Box  |  Premières impressions 
Évaluation :
5

Great experience

Jorge Rodas  |  Premières impressions 
Évaluation :
5

My home has resided at this U-Haul facility for 15 years. Due to the recent purchase of a new storage facility (my new house), I had to leave this secure, clean facility with kind, helpful people.

DEHNA SHAFFER  |  Expérience générale 
Évaluation :
4

The staff was helpful and had me on my way quickly.

Nicole Nagel  |  Expérience générale 
Évaluation :
5

Friendly staff. Check in & return of vehicle was seamless.

Manuel Rubio  |  Expérience générale 
Évaluation :
3

I don't appreciate the fact that y'all charge me after I already moved out and y'all still haven't reimburse me $137,9

matthew harrington  |  Expérience générale 
Évaluation :
5

excellent to work with, friendly, efficient, very good experience,

George Harris  |  Réservation 
Évaluation :
5

Had a storage building with them for several years with no issues.

Nancy Van Zandt  |  Expérience générale 
Évaluation :
5

I was treated very well. I appreciate the great customer service.

Gary Priest  |  Réservation 
Évaluation :
5

Thank you so much for your outstanding service and for making sure my stuff is secured.

kato havea  |  Expérience générale 
Évaluation :
5

The building was always clean and I never saw any bugs.

PATRICIA GEORGE  |  Expérience générale 
Évaluation :
5

The entire process, from renting to return was flawless and professional

Oscar Shaw  |  Expérience générale 
Évaluation :
4

Staff was very nice and friendly. All of my needs and concerns were handled in a timely manner

Gerald Haddock  |  Réservation 
Évaluation :
4

The only reason you didn't earn 5 stars is because I am still being billed even though I have already moved out. I called but store manager hasn't notified me that the issue is corrected.

beth gillette  |  Expérience générale 
Évaluation :
5

Aucun

Wanda Nubine  |  Expérience générale 
Évaluation :
4

Would recommend.

James Bass  |  Expérience générale 
Évaluation :
5

Although they were very busy, everyone did a great job accommodating my needs as I moved out of my unit.

EMILITA MARIN  |  Expérience générale 
Évaluation :
3

Pro rate the rental fees when vacating the storage unit. We're charged monthly, but if we leave in the first part of the billing month then we should not have to pay for the full month. Just saying.

Christopher Cervantes  |  Expérience générale 
Évaluation :
5

Thank you for excellent service! I will seek y'all for my future needs in moving/storage.

Marcus Beltran  |  Expérience générale 
Évaluation :
4

Access card was difficult to use, had to swipe several times to open gates.

elizabeth wilkerson  |  Expérience générale 
Évaluation :
5

The staff at the 2 facilities made sure I was set up correctly before I hit the road!

Angela Williams  |  Expérience générale 
Évaluation :
5

Exceptional customer service. Would recommend 10/10

CONRAD FARLEY  |  Expérience générale 
Évaluation :
5

Good experience

Robert Zeisler  |  Expérience générale 
Évaluation :
4

It was a great experience and the staff was great as well. The only negative thing is that your store is not easily accessible from northbound to southbound via a U-Turn.

Joseph Jimenez  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • ConteneursU-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

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