Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very friendly. Everyone was super kind. It was close to their closing time, but they were as friendly and as kind as if we had walked in at noon. This is my second time coming to this location and I will never go to a different Uhaul. Everyone is super nice. 10/10 would definitely recommend.
Christina Wolfgang
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly Pugliese
Évaluation :
4
Had tech problems / slow device.
JASON BECK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jenneva Meriweather
Évaluation :
5
Friendly and helpful
Janett Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Kundrat
Évaluation :
5
Don’t change anything!!
William Shillingsford
Évaluation :
5
the best
Alrelis Rosario
Évaluation :
3
Ramps that slide out for the smaller box trucks. Give me a price cut because of how often I rent the U-Haul trucks. I should get a discount. On top of renting the trucks and vins often, I rent storage units through U-Haul also.
Maci jolley
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT KELLY
Évaluation :
5
Fantastic service. Professional staff.
DARLINGTON MAKOR
Évaluation :
5
Quick drop off and very friendly!
Ronald Morton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Garrett Cavaliere
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael Modica
Évaluation :
5
Superior Service, Frendly, Competent, Attentive All that with a smile.
Brian Connelly
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Esposato
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Devitis
Évaluation :
5
Le client n'a pas laissé de commentaire.
prem bhattarai
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cheryl Hayes
Évaluation :
5
Manager was very helpful and friendly.
Nick Cargas
Évaluation :
5
the staff here is great I rent alot from this location, they are always helpful, polite and easy to work with. I live close it is always a great experience. thank all of you
scott petryshak
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Stoltz
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ron Hoy
Évaluation :
4
Le client n'a pas laissé de commentaire.
James Hinderliter
Évaluation :
5
Staff was great friendly helpful and accommodating. Merci
john cosgrove
Évaluation :
5
Le client n'a pas laissé de commentaire.
Greg Swoyer
Évaluation :
5
Love it
Pedro Reinoso Martinez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Mansfield
Évaluation :
5
Customer service was professional,
Highly efficient
Jorja Werner
Évaluation :
1
The owner was rude.
ASHIS KATUWAL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward Diel
Évaluation :
5
Le client n'a pas laissé de commentaire.
kevin keister
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracey Rash
Évaluation :
5
My hitch was installed quickly and the assoc was a pleaser to work with!! I only use U HAUL! I do recommend U Haul to anyone in need of their service.
Wm David Carter
Évaluation :
4
Only negative is they did not do a walk around to look for damage. When I got home I had an email stating to inspect the unit before I leave, When I tried to access the site I could not.
Dale Lyons
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFF SEMMERLING
Évaluation :
4
Very prompt service.
Dennis Magdule
Évaluation :
4
Everything and everyone was gteat
Wade Le berre
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
brandon johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
tristan Trayer
Évaluation :
5
merci
AIME EMBABA
Évaluation :
4
Le client n'a pas laissé de commentaire.
James Stewart
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alan Riggs
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alan Riggs
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Bradford
Évaluation :
4
The staff is friendly, but short staffed. The computer was down (interestingly, it was down the last time I used U-Haul). They were able to access things from their phones. I am used to waits and issues when going to U-Haul. Again, not the people, but the organization is a problem.
Kevin Kelly
Évaluation :
5
When checking in it would be helpful to give a reminder what the clearance is on the truck being rented. I know it seems like the obvious but those of us who are not truck drivers just are not thinking about that issue.
Theodore Brosius
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonathan Hoffman
Évaluation :
5
Super friendly and helpful
Kimberley McDermitt
Évaluation :
5
Le client n'a pas laissé de commentaire.
EVA ODIAM
Évaluation :
5
If I need a Uhaul, this location is the one I always choose
Daniel Johnson
Évaluation :
5
No suggestions to improve the team was quick, polite, and helpful both picking up and dropping off.
JOHN ENGEL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Landin Comins
Évaluation :
4
This location does not come up in a Harrisburg search. I know it's there and that is how I found it online. These guys are really good to deal with and they deserve to be put out there more.
Allen Shoff
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Wells
Évaluation :
5
Sales associate was efficient and super helpful.
Amybernard richards
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roger zimmer
Évaluation :
5
A very helpful and knowledgeable staff
Philip Sallusti
Évaluation :
5
Le client n'a pas laissé de commentaire.
JUSTIN GARNER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathy Wirth
Évaluation :
3
Improve the check in/pickup process.
Linda Zerance
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis Rosado
Évaluation :
4
Le client n'a pas laissé de commentaire.
Karen Kirk
Évaluation :
5
Being able to do everything on the app was easy and much appreciated
Richard Bernstein
Évaluation :
4
The lady that helped me was top notch customer service
Joe Bolognese
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lynn Wirrick
Évaluation :
5
Le client n'a pas laissé de commentaire.
TARA EAST
Évaluation :
5
Very prompt service!
Michael Griffin
Évaluation :
5
Le client n'a pas laissé de commentaire.
brian Greenway
Évaluation :
4
This U-haul location was good. The owner was helpful, equipment worked well and they had what we needed. The U-Haul app is a nightmare. I could not check in to pick up my rental because the app kept crashing. When I brought the vehicle back and began the return process (again through the app due to being after hours) I would get almost all of the way through taking the pictures required for rental return and the app would wipe them all out. This happened no fewer than 8 times before the app completely crashed and now that truck reservation cannot be found on my account.
Vincent Delagrange
Évaluation :
3
The unit has snow on it I had to clean it off my self and then load car on. And on my way to my location I had a blow out on the trailer. Tires going out can not be helped but was on the side of road for almost 4 hours of my time was to long. There was other uhaul places with in 7. Miles of me with a car hauler there should have just brought me a different trailer
Bill Jackson
Évaluation :
5
Great customer service!
Thomas Moraski
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary HEIM
Évaluation :
5
No issues. Just needed an enclosed trailer for a few hours and the costs were very reasonable and the staff very friendly. Easy in and out.
Greg Motter
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael Knouse
Évaluation :
5
Very good experience for local 3 hour rental.
Samuel G. Guertin
Évaluation :
5
Staff were professional and knew their product. Very helpful
mark dumpman
Évaluation :
5
Great service
Melvin Maycole
|
Online Move In
Évaluation :
5
The team did a good job checking me out and then checking me in. Smooth operation.
ROBERT MITCHELL
Évaluation :
4
Staff were friendly and efficient.
Cleland Belin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Todd Wallace
Évaluation :
5
Brenda and Michael were very helpful in explaining and hooking up equipment. No issues at all.
Michael Angiolillo
Évaluation :
5
Get a dog
MARONG BUBA
Évaluation :
5
Great Service!!
Chad Despino
Évaluation :
5
Very friendly
YOUSSEF ALLAM
Évaluation :
2
The truck was in very bad condition and the staff was rude. The guy I dealt with when I dropped it off was a real dick. Not going back to this place.
Charles Hassell
Évaluation :
5
Le client n'a pas laissé de commentaire.
ramon garcia
Évaluation :
4
The installer was at another location when I arrived for my appointment and then got stuck in traffic, so I was there longer than initially planned but all the staff were very nice and then once the job was started it was done in a reasonable amount of time.
Jessica Day
Évaluation :
5
Everything was great thx
ramon garcia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ed Stevens
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chad Despino
Évaluation :
5
Good service
YOUSSEF ALLAM
Évaluation :
1
The man who handled my rental and return was nice at first. We spoke about how I moved to PA for law school. He proceeded to tell his colleagues and another customer that he was going to date me because I was "rich". This is absolutely horrifying.
Candace Richards
Évaluation :
5
Outstanding customer service. Always a great selection.
Kevin Paul
Évaluation :
4
Rien
Brian Martin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryan GIRTON
Évaluation :
5
I'm not good with names but the lady in charge helped so very well from start to finish :)
William Russo
Évaluation :
5
Great customer service!!
paul reiber
Évaluation :
5
Friendly and knowledgeable employees
robert Radie
Évaluation :
5
Le client n'a pas laissé de commentaire.
Travis Claar
Évaluation :
5
Just wanted to let them know there was a break light or backup light out.
Danna Deimler
Évaluation :
5
I'm grateful for the excellent service your team provided from move in to move out, and for the safety and security of the facility.
JILL LEIGH CARR
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
barb naradko
|
Premières impressions
Évaluation :
4
Staff was friendly, very knowledgeable. They took the time to explain everything to me, sometimes twice! Lol! They were great when we returned everything as well. And explained again how to access my storage unit.
LEEANNA LAWSON
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
roberto marti
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JUAN JIMENEZ-CONCEPCION
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Naneyshka Rivera
|
Expérience générale
Évaluation :
5
I appreciated how helpful and kind both Mike and Darlene were during the process of renting my storage units!
JILL LEIGH CARR
|
Premières impressions
Évaluation :
5
We used the facility for several years. Our products came out in great condition.
Solid Rock Missionary Baptist Church
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kevin littles
|
Premières impressions
Évaluation :
5
Place was very helpful, had free storage for month after arriving. They accommodated my needs, accepted my trailer and storage return with no issues.
Bob Heath
|
Premières impressions
Évaluation :
5
Everything was how expected
Norberto Gonzalaz
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Stann
|
Premières impressions
Évaluation :
1
When I told staff I was moved out they continued to charge me for 7 more months
Sandra Hoffman
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lisa McHugh
|
Expérience générale
Évaluation :
5
Every person that this facility was very helpful
Riscardo Cruz
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yoko Shannon
|
Expérience générale
Évaluation :
5
The floor in the unit was not good, cause I had put something’s on the floor and ruined my furniture
Max Gonzalez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL CURRY
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tamara Evans
|
Expérience générale
Évaluation :
5
Kenny was helpful and very respectful. Went above and beyond for me even when I changed unit sizes. Very friendly guy and highly recommended from me.
Deann Hill
|
Premières impressions
Évaluation :
2
The unit had a wasps nest and I was stung by a wasp which I am allergic to and to be medicated quickly. I removed my credit card and it kept taking out charges instead of the card I replaced it with. Then I rented a truck several days before moving all belongings out of the unit and we returned the truck only to receive a letter saying we were late with our storage unit which we had alerted we moved when we turned in the truck.
TANYA REID
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
james richards
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon Lake
|
Online Move In
Évaluation :
5
Very helpful staff, very friendly.
Innessa Henry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen Olivas-Gattuso
|
Premières impressions
Évaluation :
3
There were no signs indicating location for the garbage bins.
BEATRIZ CORRADETTI
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy Barefield
|
Expérience générale
Évaluation :
1
I prepaid for 4 months and moved out before the 3rd month and they did not give me my refund for the last month. Don't ever pre pay!
WILSON PO
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawon Henderson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERIC JONES
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jorge Enriquez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILSON PO
|
Premières impressions
Évaluation :
5
Shawna was friendly, and efficient. She made the quick visit a great experience
ERIC JONES
|
Premières impressions
Évaluation :
5
You have the best store manger ever shawna is excellent, went above and behond to help me with my move.
IGOR PLETNER
|
Premières impressions
Évaluation :
5
All the staff were wonderful to deal with and very helpful in answering any questions. Although they were sometimes busy, I was always greeted pleasantly and professionally.
Lori Ricard
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Sword
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Breonna Spriggs
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALEXANDERLANGSTO JACKSON
|
Expérience générale
Évaluation :
1
Overpriced on storage and uhaul truck rental.
AUSTIN WATERS
|
Expérience générale
Évaluation :
5
Move-in experience was great! Ethan took care of the issues with first storage unit. Very helpful in making this a 5-star experience. New storage unit met my needs and then some; highly recommended.
John Sword
|
Premières impressions
Évaluation :
3
I was very disappointed in the dimensions of unit 1261. Due to an 2' x 1' outcropping on back wall along with wooden crossbeams along the top. It is at best 4' x 5' x ~6,5'. This is not a dispute; rather, an observation about misinformation in the unit description. I expect a call from representative to correct this issue. Three stars as average for move in ease vs. not as stated in description.
John Sword
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Myint Htay
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
BEATRIZ CORRADETTI
|
Premières impressions
Évaluation :
1
Tried to charge me for free storage lost the reservation how do you get to smaller rooms
Glenn Belcher
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Neil Sunkel
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Schaffer Stewart
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Max Gonzalez
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
MICHELE OLSON
|
Premières impressions
Évaluation :
5
Ethan was very friendly & knowledgeable. Very excellent service.
Valerie Steinbaugh
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRIS KENDRA
|
Expérience générale
Évaluation :
5
Everyone was very helpful! Madyyson went above and beyond to assist!
Roseanna McClenachan
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAWRENCE WRIGHT
|
Premières impressions
Évaluation :
2
Was never given a fob the alarm goes off but no one gets alerted
Could just open door to area and anyone could walk into area, not secure at all
No one answers phone at office
Took over 2 weeks and then finally had to go to close out order
No one returns calls
Christine Burfete
|
Expérience générale
Évaluation :
5
My only issue was that my storage facility was not available externally, but that was just a misunderstanding on my part. It was clearly labeled as interior, so I don't know what I was thinking, but I will know in the future!
Kevin Myers
|
Premières impressions
Évaluation :
3
The experience with the storage unit was excellent. The move out experience on your website was horrible. Every time I got done with the process, the final screen would say my session had expired. I tried using the chat and after the tech read my problem, she disconnected the chat. I verified I was still online so internet was not the issue. I tried from both my cell phone Via cell tower and my laptop via cable modem. I finally had to go to the store in person to move out.
Eric White
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
GRANT WAREHAM
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BENJAMIN KIENHOLZ
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lakisha Holmes
|
Expérience générale
Évaluation :
2
The two gentlemen at the counter were unprofessional like they didn't really care! And the card reader system didn't work. Paying $170mo for storage You would spect a nice customer service!!!
Edgar Cubias
|
Premières impressions
Évaluation :
5
Only issues was that every time I opened the units door the alarm sounded. I assume my card was not reading as it should. Not a problem for me, if an alarm sounds, does anyone come to investigate?
charles zeigler
|
Expérience générale
Évaluation :
3
Pass card did swipe at test but failed at storage entrance. Alarm went off at opening of unit. With that said no one came to see why alarm sounded?????
charles zeigler
|
Premières impressions
Évaluation :
4
Seem to have a pest issue at the end.
William Austin
|
Expérience générale
Évaluation :
3
Didn't like that I had to pay for a lock from you when I was told I could use my own lock.
William Austin
|
Premières impressions
Évaluation :
5
The facility was a great place to store some boxes and other items while moving in to my new house.
Mack Middendorf
|
Expérience générale
Évaluation :
1
The "men" who worked in the office were rude and condescending. I will never rent for the U-Haul on Allentown Blvd again and I wake sure my friends do not either.
Marsha Smith
|
Expérience générale
Évaluation :
5
My service was excellent and appreciated the assistance I received.
Patty Mackavage
|
Réservation
Évaluation :
4
Nice guys! Prompt service!
Erin Slabonik
|
Réservation
Évaluation :
5
Easy and convenient. Janie
Janie Jeskey
|
Réservation
Évaluation :
1
Resolve? Try to reach them. Rented a storage unit. Load in. Door bent. Lock won't fit. Call only number given. Back thru call center. Who sends a message. I wait. Workers. Rude. Idiots.
Jay Murray
|
Réservation
Évaluation :
5
My overall experience was very professional, yet friendly. Everything staff member I dealt with both in Toms River, NJ and Harrisburg, PA were very knowledgeable, helpful, they went out of their way
Francine Case
|
Expérience générale
Évaluation :
2
I believe I was robbed! I was told I would receive a refund by the staff. I should have received a pro rated refund for usages not used. The staff needs to keep their communication straight.
edward cross
|
Expérience générale
Évaluation :
3
....
Sarah Fields
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.