Customer Reviews for U-Haul Moving & Storage of Hendersonville

7 749 évaluations

208 W Main St   Hendersonville, TN 37075
(@ Old Shackle Island Rd)

(615) 822-4491

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(615) 822-4491

208 W Main St
Hendersonville, TN 37075
(@ Old Shackle Island Rd)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD ANDREWS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilbur Medley 
Évaluation :
4

Nice help

DWAIN ALLEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT SHELTON 
Évaluation :
4

The door was not closed on my trailer when I picked it up. I didn't check it, but neither did my agent. Your app did not notify me to check the tag # and equipment ID until after I left the property. Not big problems, but room for improvement.

STEPHEN MILLER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prashanth Venkatesh 
Évaluation :
5

All the team members I interacted with at this location where friendly and knowledgeable, despite the rough condition of their building due to a recent tornado I was very impressed with the high spirits of the associates, even while working out of a storage unit they took care of me quickly and with a smile!

Kevin Gedenberg 
Évaluation :
4

Customer service was great

Lakeesha Washington 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Herbert Arnold 
Évaluation :
5

Also no comments to add.

Keaton Cason 
Évaluation :
3

There was a leak in the trailer . It rained on us most of the trip and our mattress got soaked and clothes .

Marie Stoops 
Évaluation :
5

Friendly and helpful staff!

MARTI KASTNER 
Évaluation :
1

This was the worst location for any U Haul experience that I have ever had. The check in was not as I had reserved. No one inspected the truck before I rented it. The truck was dirty and hard to get our of the lot. There was no customer parking for a local one day move. The equipment that I had reserved was not available (furniture dolly). The moving help that I had reserved for 2 hours sent a text at 9:00pm the night before the move and informed me that they would not arrive as scheduled as they took on another move and they would need to charge me for 4 hours and not 2. I cancelled them and found help from another source.

Daniel Ashley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID BROWN 
Évaluation :
5

Have been renting equipment from the Hendersonville, TN location for several years. The Staff are experienced, knowledgeable and a fantastic group to work with. Currently they are required to work without an office due to the severe storm but still the Great customer service as always.

Thomas Medlin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Simas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmanuel Tucker 
Évaluation :
5

Everyone was so nice and helpful and answered all of my questions.

ALLISON WILLIAMS 
Évaluation :
4

We have another truck rental with storage coming up this month. This facility was damaged by recent tornado and water damage and none of the storage is usable. Would not have known had I not been there yesterday for this trailer rental. Main reservations need to be updated on these things. I just recently made reservation for incoming truck and storage so timing not reason. Tornado took place several months ago.

Gary McCarney 
Évaluation :
5

Great people! They got me checked in and then out with speed and care! The truck was clean and exactly what I needed to move my toolboxes to a new employer. The extra day charge for being 2 hours over 1 day was worth it considering I could lock my equipment up (with supplied lock) and keep it dry and protected from the elements.

John Fox 
Évaluation :
1

charged extra fees. I was told everything was good to go and that I was okay with the gas. the lady kept rushing me and claimed she would make sure I get my receipt once I got it, it had so many fees that customer service could help solve the issue... This place a mess and they should do better. The lady took they keys fast and was laughing while on the phone. I never used this location but I would never use uhaul again next time i will continue to pay to have people move me smh.

Natifah Rice 
Évaluation :
2

The guy that helped me seemed like he didn't want to be there. He was mumbling his responses and when I called back to the location, I had to ask him to repeat himself 3 times. The young lady that helped me with my return was pleasant and that was a good experience.

Brandon Crockett 
Évaluation :
2

The associates appeared to be completely bothered by our being there today. The only friendly interaction I had was with a woman that greeted me as I returned the vehicle. She smiled and interacted with us, I wish I had her name. The rest of the staff could learn from her.

Victoria Harris 
Évaluation :
5

Great location and employees. I use them a lot and will continue. Great job team!

RANDAL ALVIS 
Évaluation :
4

24 access is needed for storage occupants

Theresa Materi  |  Premières impressions 
Évaluation :
2

Misleading. Rent for 19. Then they charge you for local mileage. In this case 13 miles made the 19fee 33. Bate and switch pure and simple

skipp whipple 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JASON KASTNER 
Évaluation :
5

The staff at this location are always very courteous. My rental this time had mud inside the trailer, I let the staff know and they washed it out immediately before I left the site. They were apologetic and friendly the whole time.

Michael Bertotti 
Évaluation :
2

Received two different receipts for different amounts but only rented one truck. Sounds a bit suspicious with multiple charges to my credit card from U-Haul.

MELISSA CUMMINS 
Évaluation :
5

The people that worked there were all awesome. Easy breezy getting in and out and super helpful.

Debbie Nicoline 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james jone 
Évaluation :
4

Always friendly quick and easy pick up and drop off

Evelyn Dodson 
Évaluation :
4

Location is under repair, otherwise is excellent. Staff are all awesome, especially Trey. Staff swapped out a dirty, broken trick without hesitation. Overall Great experience.

Janine Wohlrab 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Bolt 
Évaluation :
5

Helpful and quick employees

John Batchelor 
Évaluation :
5

Great price and friendly

Derek Sansone 
Évaluation :
5

Great bunch of guys…all gentlemen. Excellent care for the customers and treated us like the most important person! Merci!

Martin Layton 
Évaluation :
5

Good experience

Victoria Benson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY JONES 
Évaluation :
3

I paid for rent and I got keys for truck around 10am Friday, I told them, I will pick up the truck later in a day. Came back in afternoon to pick up truck. Was trying to find spot where I can leave my car. They show me a parking spot. And I asked them I might to bring it back at 10am, they said we already have another reservation on that truck. I tried my best I was moving some heavy stuff. I had help loading it all night got to my new storage at 6 am starting unloading but I could not find any help in a morning was trying to do it my self was very close they called me I missed I was trying to call back no answer. I wrote a message in U-Haul app, no answer. I got done with it clean it up return the truck same time I picked up the truck. And they charge me extra 92 dollars because it not 10am when I signed in my rental agreement. I told them I was calling and sent a message. They said they newer got my message. And that truck got issues with brakes (I think they been over heated before) I rented same truck many times they stop as they should, this one barely stops.

Stefan Nistor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARMELA BYRD 
Évaluation :
5

I had a previous bad experience at the Mt Juliet location where I was originally was supposed to have this hitch installed, they were awful and unprofessional. This Hendersonville location however was truly great. Although the facility itself was in total disarray while trying to rebuild from the tornado, the staff and service was top notch. I was very pleased. It was worth the 45 minute drive to get there. Will never go back to Mt Juliet again.

Ellen Haley 
Évaluation :
2

No signage to direct you where the temporary rental office is. Employees were not friendly or helpful at all. I was not asked if I needed any accessories with my truck, like a dolly or straps or moving blankets. They acted like I was annoying them trying to pick up my rental. I have rented here many times in the past with a great experience, so I don't understand what changed, other than the damage from the recent tornado. Unless the current employees are just temporary during the rebuilding process I would NOT recommend using this U-Haul location for equipment rental.

Brian Shearer 
Évaluation :
3

Allow easier self drop off on the app or web or not charge $20 especially when it was just for a partial day

Roger Farley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELE CAMUS 
Évaluation :
5

Once again, no issues - everything went smoothly. They have it running like a well oiled machine.

Kimberly Carroll 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Joseph Whidby 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noah Pirtle 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Kinney 
Évaluation :
1

I was over charged and the manager Ray has a smart mouth.

Teresa Robinson 
Évaluation :
5

Entering and leaving facility is very confusing

ken leatherman 
Évaluation :
5

Highly impressed!! This location was on top of their game!

Kimberly Carroll 
Évaluation :
2

This location was hit by a tornado in December and they are in the process of rebuilding. However, they need to have a better way to pick up rental trucks than to stand outside in the pouring down rain. The associate had a roof over his head but the customers had to wait in line outside in the pouring rain. We were all soaked and then had to drive the rental truck to the moving location that way. I understand that the building was damaged but there has to be a better way to take care of the customers.

Brad Anderson 
Évaluation :
5

Finish reconstruction

Mike Dinkins 
Évaluation :
2

Nobody would accept unit back. I took it to location they wrote down.

Robert Barber 
Évaluation :
2

Customer service was terrible.

Ed Mimms 
Évaluation :
1

If the appointment time needs to change, please notify people in further advance than the morning of the appointment... it was very inconvenient to shuffle all our plans around the day of to ensure we made the new appointment time. We had the appointment for almost 2 weeks ahead of time! Same thing with the parts not being in stock. There were nearly 2 weeks to get the parts or to notify us if you were unable to get them. Making my partner (who did me a wonderful favor by bringing it in for me since the new appointment was during my work hours and changed on short notice) stand out in the rain because there's nowhere else to wait was also horrible service. I understand this location was hit by a tornado a month ago. You all must be very stressed about the repairs and such needed. But you still had nearly 2 weeks to plan for this, and let us know what to expect, and give us the opportunity to plan accordingly. It also seems like the premises may be unsafe and shouldn't be open for business at all. Refunding for the parts that weren't in stock was the bare minimum required by law. There was no further concession offered for all of the other issues. Now we have to scramble to find and install the missing parts on our own ahead of our upcoming move. I'll be recommending everyone to stay away from this location and travel further to go elsewhere. We scheduled online and chose this location (which was out of our way) specifically because the website said it had the appointment time that worked for us, and would have all the parts needed. This was terrible service all around.

Shela Mohler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Boyvin 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Dolan 
Évaluation :
5

These guys are absolute pros! Thank you!

Kevin Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Marcum 
Évaluation :
5

Contact person was friendly and knowledgeable. Truck was in very good condition.

Stevie Biffle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny Sutton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight Davis 
Évaluation :
5

Stat was very nice and accommodating coming and going.

JAMES BLOCKER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Mankin 
Évaluation :
3

This location was unfortunately damaged by a tornado so they do not have some of the expected supplies for sale. Under the circumstances they are doing well.

Janet Patterson 
Évaluation :
1

The Hendersonville, TN location is poorly managed and they charge for services not provided. Would not use them again or recommend them to anyone.

Angela Jackson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Vallar 
Évaluation :
5

Very pleased with the customer service at this location.

David Varno 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara Hedgecoth 
Évaluation :
5

Staff was knowledgeable and helpful.

William Pointer 
Évaluation :
1

I was charged for mileage I did not use. I was quoted 19,99 per day and charged 40 per day. The app checkin was horrible. It took me 2 1/2 hours to check into my truck and 45 minutes to return it. I was told the office was open until 8pm and the closed at 5pm. Horrible experience.

KATHY WHITE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD ANDREWS 
Évaluation :
1

Had to stand outside in rain for check in

Duane Johnson 
Évaluation :
5

Staff was really friendly polite and prompted. Great service 

Donna Thortnton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick Daniels 
Évaluation :
5

Nothing it was great.

Jerry Carmichael 
Évaluation :
5

Great service

Ray Nichols 
Évaluation :
4

Even though this location was hit by the tornado, the service was excellent and they were very friendly and helpful. Appreciate you still being there !!!

Christine Spira 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Stephenson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kali Koffroth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Ent 
Évaluation :
5

Even though the building was heavily damaged from a tornado, the staff made sure everything was ready and were very helpful with a necessary extension also due to weather.

Tammy Swenson 
Évaluation :
4

I reserved two utility dollies online but at my reserved pick up time there was only one utility dolly available. Also, I reserved a 10' truck instead of a pickup because a ramp was needed for moving yet there was no ramp on the 10' truck. It did not state anywhere online that a ramp was not included.

Kelly Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doyal Hammons 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Dillehay 
Évaluation :
5

Great service all the while dealing with tornado issues with location & damages.

William Buckberry 
Évaluation :
5

Fast and easy

allan Hood 
Évaluation :
5

Pleasant smiling staff.

carmen mccormick 
Évaluation :
2

Better customer service better trucks

chandra tate 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Varno 
Évaluation :
1

No one actually checked the truck in they gave me. The keys told me it would be $27 not to go over 20 miles. I went 15 I was told to put a quarter tank of gas in it. I put a 1/2 a tank of gas in it before I brought it back. I was charged double what I was told. I would be charged and nobody even looked at the truck or clean the truck. It's smell like nasty asshole and goddamn feet inside of it. You'll have too much going on at this location to actually be running. I will never rent from this you hall again

nick russell 
Évaluation :
1

After doing everything right As I have moved before with U Haul. They took $78 out of my checking account that I did NOT authorize!!!!!!!! No one has fixed this !!!!!!

Sharon Lee 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM Gamble 
Évaluation :
4

Rental process was easy. We needed the van an extra day. Again..easily done. Return was quick and the vehicle was being cleaned for the next customer as we finished the checkout process.

Jeanne Daniel 
Évaluation :
1

They took our MORE money after I already paid $482 dollars. For no reason. I want a refund.

Sharon Lee 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Will Bey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry Ludovissy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY DAVIS  |  Expérience générale 
Évaluation :
5

The person checking me in was just a great person.

ERIC MOORE 
Évaluation :
3

Asked about a credit and was ignored

Ray Deacon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan Peacock  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Lariscy  |  Expérience générale 
Évaluation :
5

Everyone was helpful and very clear of the move in instructions. Everyone had a positive attitude and the vibe and atmosphere and environment was EVERYTHING! Great job Uhual in Hendersonville at 208 West Main.

Mikisha Hollerman  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Youlanda Maglero  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey Glenn  |  Expérience générale 
Évaluation :
5

Great service

Michael Coleman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brice KREBS  |  Premières impressions 
Évaluation :
4

This feedback is more about customers who DON'T READ instructions on the freight elevator. Some customers may not shut the exterior & interior doors of the freight elevator stranding other people. We got stuck almost 45 minutes waiting. We finally reached the staff & THEY were able to help us out by running up the stairs & properly shutting the elevator for us. Also, the Staff were SUPER helpful clearing a spot for our long trailer to unload. HIGHLY recommend this U-Haul.

BROCK BOYTS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID MARCIN  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

pamela dotson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki Osmanski  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alphonso Myles  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chalee Tennison  |  Expérience générale 
Évaluation :
1

Received truck late. Was scheduled for 11:15 for Hendersonville, TN but was changed Madisonville, TN for 11:15, but the storage unit I was loading out of was Hendersonville. I accepted the 1:30 PM at Hendersonville; however, the truck didn't show until after 2:05 PM. The elevator delays the rest of the day were time consuming and a large constraint to load the truck by myself. Thank goodness I didn't hire loading help since the elevator delays meant the helpers would have been standing around for over an hour. I ended up finish loading, but it was after 7:00 PM and I still needed to connect the transporter that no one showed me which one to connect so I stayed the night costing more money and time. The next morning I came back and checked out of 2098 and picked up the transporter. One of the Associates helped me hook up the hitch; however, the other said I would have to pay an additional $20 fee to load my vehicle onto the transporter. I said forget that and I did it myself, ask a gentleman that was loading his truck to help guide me on the ramp. I made all the connections myself.

Dennis Givens  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana Maria Murray  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Welch  |  Expérience générale 
Évaluation :
4

Needs more and closer in other towns

billy harriel  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tasha Reed  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLEE BLEVINS  |  Expérience générale 
Évaluation :
4

Wish it was 24/7 for existing customers with units.

Caleb Ketring  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TONI WATKINS  |  Premières impressions 
Évaluation :
5

We are beyond pleased with the service we received at the W. Main St, Hendersonville TN location. Every staff member were welcoming! You seldom see that these days. The facility was well kept!

rita holden  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Graham  |  Premières impressions 
Évaluation :
5

The staff that helped us at this location were fantastic.

Benjamin Welch  |  Premières impressions 
Évaluation :
5

The staff at W.Main St in Hendersonville TN were excellent! It was great to walk in to a business where everyone was cheerful and willing to help! It made the day even better!!

rita holden  |  Premières impressions 
Évaluation :
5

I appreciate RayRay and his team who were friendly and helpful throughout the 2 years I rented a unit. They are professionals. They were able to help me every step of the way. I sometimes bothered them with silly questions and they were kind enough to smile and help me out. Always friendly and I appreciate that more than I can say. Thanks very much to everyone!

Corinne Sullivan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONOTA THOMAS  |  Expérience générale 
Évaluation :
4

!!! I cut my foot pretty badly on the remains of a metal sign post in front of the parking spot closest to the storage unit doors. Bad enough to require a trip to a doctor. Please fully cut that down or cover it with concrete or something to prevent other people from suffering the same fate !!! Other than that everything was ok. Moving sucks so it's hard to gush about a great experience, but all the staff were friendly and helpful, the resources like free carts and the free box stack made a huge difference, and the place was clean and felt safe for moving late at night to avoid the summer heat.

Casey Smith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beverly Richardson  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICAH EPPINGER  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darryl Chambers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaSheakita Fayne  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audrey Glenn  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Jean-Felix  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casey Smith  |  Online Move In 
Évaluation :
5

I have not stored all my belongings in my storage yet. I will be doing that this week as I move out of my apartment. I am hoping all my furniture and washer and dryer will fit or I will have to rent another storage unit. The unit I rent doesn't look like it will hold everything but maybe it will.

LaSheakita Fayne  |  Online Move In 
Évaluation :
4

The overall facility was nice but an employee being stuck in an elevator with no response to the help/call button was of grave concern. Took the fire department to get her out.

Jessica Hugdahl  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Oakley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie Belk  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Morriston  |  Expérience générale 
Évaluation :
4

Getting to expensive

V Keith Sargent  |  Premières impressions 
Évaluation :
5

I have used this Uhaul location for many years. Service is always excellent. They even help me load packs of boxes I'm my car with a good attitude. It is also clean. Thank you

Marla Francy  |  Premières impressions 
Évaluation :
5

Everything looked fine thanks for your service.

Marvin Hood  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne Blaauboer  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff

Wayne Blaauboer  |  Expérience générale 
Évaluation :
5

Employees were very friendly and helpful

Wayne Blaauboer  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Childers  |  Expérience générale 
Évaluation :
4

Needs more lighting in the units, we could hardly see and it was daylight

Kristen Price  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETERALFRED CANTEROS  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rachel butler  |  Premières impressions 
Évaluation :
5

Justin made the process easy and the other staff members assisted me when I needed them. I would definitely recommend UHaul storage to anyone in the community.

PETERALFRED CANTEROS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beverly Richardson  |  Premières impressions 
Évaluation :
3

Freight elevator very heavy doors hard to open. No air conditioning in building.

William Bell  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RODNEY NOFFSINGER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toni Tapia  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donita Hill  |  Expérience générale 
Évaluation :
3

Would like climate control and in-unit lighting

Kristen Walker  |  Premières impressions 
Évaluation :
5

I am completely impressed with the customer service. All questions have been answered and U-Haul has thought of everything. I will definitely use U-Haul again and will recommend to my family and friends. The staff are welcoming and friendly. A+ all around

Trevor Morris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie Pabon  |  Expérience générale 
Évaluation :
5

The crew at this location was awesome. I would definitely recommend them to my family and friends!

Coz Ward  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COREY STEVE  |  Expérience générale 
Évaluation :
4

The staff was great!

Toni Tapia  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna Whitefield  |  Online Move In 
Évaluation :
4

I did not appreciate the change to charge if a customer called in to make a payment on the rental unit

CHARLES DITMORE  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jondavid Eaves  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia Wood  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID MARCIN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blanca Olmeda  |  Expérience générale 
Évaluation :
1

Ray the manager was HORRIBLE. He has no people skills and refused to research what I told him happened & instead said I owed him money when I only had the storage space for 2 weeks on what was supposed to be my 1 free month. It's not cool having the manager basically infer you're telling a lie & being told file a action report which I did & he had to eat crow bc I was correct. The storage space hinge was broken when I went to put lock on and lock wouldn't go on bc of door hinge so I asked U-Haul worker to uncheck me out of the system & he agreed. I found out 3/03/22 he had not checked me out and a 3nd U-Haul worker said he'd fix it in the computer with the correct move in date which I found out wasn't corrected when Ray called me back claiming I owed money. I checked out early & will NEVER use U-Haul again I'm any capacity bc of the horrible way they treated me. Oh and his workers hung up on me when they called me and I asked the to wait a simple minute and when called out on it in person he said that was him but didn't even apologize. Run - don't think of using U-Haul storage in Hendersonville TN.

Holly Salter  |  Expérience générale 
Évaluation :
3

The freight elevator to gain access to your storage is horrible and very heavy for a senior. Plus I had to wait over 10 minutes for the person who took it up to let me use it. They kept it to load there stuff from their storage. Bad system. Because of that I would not recommend this facility

Connie Irvin  |  Expérience générale 
Évaluation :
1

I have tried repeatedly to have someone return my calls to no avail. The debt card on file was compromised and I ask for Ty Mc Connell to call me back and it never happened. He doesn't work there nor does Anthony. I called Ray Ray and left a message because because he is never available and failed to call me back to resolve. I have been going through chemo and radiation as well as two surgeries only to discover that I had three home evasion. I will provide documentation if needed . I am a 100 % disabled Vietnam Veteran female and widow of same. We were both injured severely which resulted in his death and my illness. A majority of the items in storage are property of Aaron's rental and if sold, will be considered theft and result in a hosts of problems for U-Haul. I need to get my medical equipment, documents and keepsakes out as soon as I am able to travel, with assistance, of course. Adult Protective Services and my caretakers are urging me to reach out to the press. I would like a last opportunity to resolve this matter with U -Haul. I appreciate your response and expect an immediate response. Sincerely, Ronne Kay Johnstone, P.h.D.

Ronne Johnstone  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry Wade  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie Irvin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi Green  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dirk Hayes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Poling  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON SISCO  |  Expérience générale 
Évaluation :
2

The fact that the facility only has one elevator is really inconvenient. People would leave the elevator open on a higher floor and you couldn't even get to your unit. They need to have stairs within the facility. Also, we were never taught or shown how to use the elevator and although we figured it out on our own, we did have it malfunction on the day we moved out, which was really scary. The staff there has a few, at best, "nice" workers but for the most part, they are lazy and never want to answer questions or help you. Someone should be by the elevator helping people with it if it's held up on a different floor and they should really be paying attention to the cameras for when something does go wrong. I would never recommend this facility to anyone due to only have one elevator and no stairs.

Brianna Swarm  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Khristina Echols  |  Premières impressions 
Évaluation :
5

Very respectful and informative and friendly

scianne macklin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek Righter  |  Premières impressions 
Évaluation :
5

Helped me get the contact information for my tv damage claim

Roy Quinn  |  Premières impressions 
Évaluation :
5

Love this facility with equipment t carry furniture on. Makes moving easier

BETTIE BEAMON EVANS  |  Expérience générale 
Évaluation :
5

The only issue is that there is no way out of someone leaves the elevator door open on the ground floor and someone is up a floor or two. I got stuck on floor 2 for about 40 minutes with no cell service and no way out.

William Panagakos  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tim Jolly  |  Expérience générale 
Évaluation :
5

I really happy to know that not only can you rent a truck but also rent a storage room it was great the guys were fast great customer service , really sweet thank you

Andrea Montoya  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonetta Bond  |  Expérience générale 
Évaluation :
5

Staff was very helpful and kind when we picked up and dropped off.

Richard Hopgood  |  Premières impressions 
Évaluation :
5

The storage unit was very clean and ready to move my things in. The staff was helpful and friendly. I have used Uhaul for storage and moving for many years and I will continue.

Marla Littlejohn  |  Expérience générale 
Évaluation :
5

Best facility we've dealt with. Staff is excellent. Fast and efficient, friendly, outgoing. Equipment well maintained. Storage area clean.

Deitra Dorko  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Sharpe  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex Todd  |  Expérience générale 
Évaluation :
5

Both Dylan from the Bowling Green location and Andrew from the Hendersonville location we're friendly and helpful. I'll be using Uhaul for all moving and storage needs. Merci.

CARLEE BLEVINS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra Kannemann  |  Premières impressions 
Évaluation :
2

the locks on call the storage doors were broke, you put your lock on and u could still slide the bolt and open the roll up door it was that way on over 90 % of the units. it took the owner almost six months to have them fixed and that was because we complained.

candy bruce  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Niki Burger  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

keli wells  |  Expérience générale 
Évaluation :
4

Staff is always friendly and helpful.

ED SALYERS  |  Expérience générale 
Évaluation :
3

My storage has a smell to it.

keli wells  |  Premières impressions 
Évaluation :
5

From check in to getting an extra storage facility, this location one of the best I have dealt with over the past 30 years. Personnel were great and extremely efficient and friendly. Very pleased we chose this location.

Deitra Dorko  |  Premières impressions 
Évaluation :
5

Never an issue, All staff friendly, courteous, it's about the Customer....

david dovell  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carla Murray  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA REILLY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco Paz  |  Expérience générale 
Évaluation :
4

your person (1-800 number) said that the storage area is within 3 miles radius from our lodging (Old Hickory), it is actually 11 miles on the country roads (25 minutes drive).

Imrich Gombar  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kori Hayes  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ELENA RAWLE  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTWONE HICKS  |  Premières impressions 
Évaluation :
5

Ty who is the manager was always very helpful, and took care of any problems.

Justin Hurley  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA MOORE  |  Premières impressions 
Évaluation :
5

I appreciated the free month of storage included with my trailer rental. It gave me a month to organize and sort through storage items following my move.

Frank Lyford  |  Expérience générale 
Évaluation :
2

The doors to the facility was open 80 % of the time people just walking in and out of the facility the freight elevator broke down took them six weeks to get it repaired doing this time I was not able to move anyting from my storage or taking anything to my storage they propped open the emergency doors on the outside steps allowing anyone to enter the facility the staff was very unfriendly and none helpful.

david reams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan Woodward  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA STECKS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leticia Gonzalez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christina dyar  |  Premières impressions 
Évaluation :
5

The staff and particularly management were understanding, helpful and very kind as I got behind on payments due to lack of income as a result of COVID during this past year. Management offered solutions to late payments and even non- payments without incurring late fees and even accepted partial payments in order to allow me to get caught up. If I were to have any negative comment at all it would be because of the wait time when calling to speak with an associate... However this is completely understandable with a smaller staff due to COVID. Even the answering service staff were friendly and helpful when I had to leave a message for an associate to call me back. In that event I always received a call back from a Uhaul associate in a timely manner with details of my call. My overall experience during this difficult time over the past year is excellent. I was able to retrieve all the possessions I had in storage. Thank you folks... B. Wilson

BRENT WILSON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brent Augustine  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Lanier  |  Expérience générale 
Évaluation :
5

I had the Best experience renting a truck and a unit!

Jacquelyn Ruiz-Mesa  |  Premières impressions 
Évaluation :
4

I would like to have had the last month pro rated and had some money returned since I did not use the unit for the whole month. Also an additional charge for 24 hr access seems silly

Samuel Cox  |  Expérience générale 
Évaluation :
4

The young gentleman that are at the front of the facility or not the greatest when it comes to customer service. Very dull not engaging. It's very apparent they are not happy there. The other thing I would like to comment on is the bathroom facility that area needs some work Sink is coming off the wall and the soap that is available is limited. I know from owning my own business OSHA requirements and things like that this is not at all up to par. Huge liability with the sink and it doesn't take much to install a sink soap dispenser. The lighting upstairs if you're trying to empty your unit goes out a little too quickly maybe you can Extend the timer. Other than that your facility seems to be clean I would've liked to of known where the stairs were in case of fire never did find those just a safety precaution for new customers to maybe give them a tour of where the fire exit doors are. I wish you all success thank you so much for providing the storage for the year.

Ninette White  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt Need  |  Premières impressions 
Évaluation :
3

We were sent an email that said if we paid in advance we would receive a free lock and not have to check in at the desk. There was no lock in the shed so we had to purchase a lock, which was not expected, and we were unable to get the door to shut as the metal piece was stuck and would not move. What appeared to be an easy move in process turned to be a fiasco. Not to mention that we paid and were billed a week in advance of when the unit was needed for the easy of move in and free lock and that did not happen. I even called to alert that the bill stated the move in day was listed as the day I paid, not the day I selected on the form, i was told it was not an issue, it was all set on their end, it clearly was not.

Jessica Hugdahl  |  Online Move In 
Évaluation :
4

I would recommend getting work orders complete when requested, sooner than later. I had to take a unit further away from elevator due to the door not lining up correctly to open and close the latch....easy fix.

Cindy Phillips  |  Premières impressions 
Évaluation :
5

Very friendly staff at this location. I would highly recommend using this facility

Richard Wojcik  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Caten LaRue  |  Expérience générale 
Évaluation :
1

I was charged $20 for not returning 3 moving blankets. Sad. And to make matters worse, I was charged an additional day for truck rental even though I had three more available days. Thankfully, the U-haul 800 number was able to credit the truck, however they could not address the blanket charge and advised me to contact the local store. But when I call the local store, the call rolls back to 800 number. This is not exactly the way I would manage the local U-haul office. I might check the contract more carefully to make sure I don't over charge the customer, or maybe reach out to a lifetime customer about 3 misplaced blankets before charging the full amount. Instead, I have to spend time straightening out the silly mistakes and remove years of positive U-haul experiences.

michael liles  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lori worster  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc Litman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH VANHOOSER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Flood  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy Dragoo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK LOWE  |  Expérience générale 
Évaluation :
1

The staff must follow the lead of the manager by the name of Ty..who is the worst ever with customer service. They act as you owe them something for being there. HE ALSO HAS the PERSONALITY of a rock

JOE Greene  |  Expérience générale 
Évaluation :
5

Great experience!

Jeremy Mitchell  |  Expérience générale 
Évaluation :
5

I really appreciate the staff / manager Mr Ty..@ this location..he not out to get u,Ty.are very helpful!! Amen...thx's!!! This location are very up kept etc..

Latoy Jackson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah Prescott  |  Premières impressions 
Évaluation :
5

The team was wonderful...

Charles Flood  |  Premières impressions 
Évaluation :
5

The crew was great, everyone was very friendly and helpful.

John Esler  |  Expérience générale 
Évaluation :
5

Fast service!

jim woodward  |  Premières impressions 
Évaluation :
5

Helpful

Adam Leiby  |  Premières impressions 
Évaluation :
5

Thx

Jack Kolkman  |  Expérience générale 
Évaluation :
1

Very bad service at the desk. Only made the reservation to take advantage of my Uhaul first month free and was told No. I was told since the unit was their last 10x20 that the offer didn't matter.

OWEN STAGGS  |  Premières impressions 
Évaluation :
3

My experience with this storage unit was good except the fact that the elevator always had issues. However the staff was helpful and did their best to correct the situation.

Marissa Rolland  |  Expérience générale 
Évaluation :
5

FRIENDLY SERVICE, VERY HELPFUL, PATIENT, OFFERED INFORMATION ON OTHER SERVICES AVAILABLE AND BEST ECONOMICAL OPTIONS. THESE ARE NOT SALESMAN, THEY ARE YOUR FRIENDS.

STANLEY Dickerson  |  Premières impressions 
Évaluation :
1

Our service was really really bad should have been a one-day move it wind up getting into four and a half days so we had to get a motel room and stay the night in there so now I will send an email

Rani johnson  |  Premières impressions 
Évaluation :
5

Forcing comments to submit this survey is irritating. The Hendersonville U-haul was exceptional. Corporate demanding written response is poor judgement.

John Puckett  |  Expérience générale 
Évaluation :
1

Employees was rude will never use uhual again

Manzel Saunders  |  Expérience générale 
Évaluation :
1

Lacked customer service. On check out day finally got someone who was helpful and courteous.

Kathy Williams  |  Expérience générale 
Évaluation :
3

Unfortunately there is a lot of problems with the elevator. We were there for about 8 years with no issues until lately. We were actually trapped in the elevator for 15 minutes and could not get it

JEFF CAWIEZELL  |  Expérience générale 
Évaluation :
5

I have stored my belongings at this location a number of times for the duration of five years. Everything is always top notch here.. Great job! Thank you.. ~Susa

SUZANNE SAWYER  |  Expérience générale 
Évaluation :
5

Thanks for your service. All went well.

JOHN MURRAY  |  Expérience générale 
Évaluation :
2

Staff went above and beyond, They were helpful, Informative, and personable. I would recommend the highly to anyone. Thanks Uhaul Staff West Main Hendersonville, TN

CINDY MCGILL  |  Expérience générale 
Évaluation :
1

I paid for UHAUL to receive shipments for me and they were left in the parking lot, in the rain, exposed for anyone to take if they wanted to. The elevator was always broken. The doors were not lock

CALVIN GOLTER  |  Expérience générale 
Évaluation :
5

I have been Renting from the Hendersonville Tennessee location for several years on and off. Ty is the most amazing manager ever! He always made sure We were taken care of.

Emmett CARTER  |  Expérience générale 
Évaluation :
5

Thank you for your service

jason covington  |  Expérience générale 
Évaluation :
5

Was very pleased at the services.

Dorothy Martin  |  Expérience générale 
Évaluation :
4

Very polite employees and helpful. Just a little busy and slow. Thanks

Wil Bey  |  Premières impressions 
Évaluation :
2

I was quite disappointed to learn that you do not pro-rate and return balance of money paid when exiting rental space. I probably won't use Uhaul again for this reason.

Linda Rust  |  Expérience générale 
Évaluation :
5

The staff was very helpful and efficient. I was checked in and out within 10 minutes each time.

Ty Hauter  |  Expérience générale 
Évaluation :
5

Everyone was very kind and did everything in their power to accommodate us!

Joseph Mirsadshanow  |  Expérience générale 
Évaluation :
5

Staff was extremely accommodating and helpful. Very pleased with the U-Box rental, process, and service.

Scottie Domenico  |  Expérience générale 
Évaluation :
5

very pleased with the prompt service

laverne huepenbecker  |  Expérience générale 
Évaluation :
5

Seriously the best U-Haul experience I have had! Everyone I spoke with was incredibly patient and helpful!!

Laura Messerly  |  Premières impressions 
Évaluation :
5

The staff was very friendly and easy to work with.

Misty Goddard  |  Expérience générale 
Évaluation :
5

Staff there was excellent, Ty’s a great help!

matthew Tijerina  |  Expérience générale 
Évaluation :
4

I have ordered two more U-Boxes for delivery and will give final feedback after next delivery.

Ma Stewart-Brown  |  Expérience générale 
Évaluation :
5

I actually did not visit the facility but the total interaction with U Haul was wonderful. Friendly, efficient and easy to work with. Would definitely use them again.

Sherry Gayer  |  Expérience générale 
Évaluation :
5

Heather was awesome

Brandi Green  |  Expérience générale 
Évaluation :
5

Very professional and helped out with my move

David Lemarbre  |  Expérience générale 
Évaluation :
5

Brandi was great and a pleasure to work with. I would use again reccomend to others.

Nick Sorabella  |  Expérience générale 
Évaluation :
5

Very frie, professional. Exceeded my expectations. Arrived on time and even accommodated me by picking up the 4 U-boxes a day early. Merci!

SONYA LYNCH  |  Expérience générale 
Évaluation :
5

I did not attend the storage facility in Hendersonville. My 4-UBOXes were shipped there and they delivered to my house. Staff were easy to communicate with by phone. The unloading crew were Excellent

Virlean MACK  |  Expérience générale 
Évaluation :
5

we had U-Boxes delivered from this facility. They were timely, professional and accommodating.

john odell  |  Expérience générale 
Évaluation :
5

There were no problems encountered during my usage of a unit there and the staff were always helpful and courteous.

CATHY HOPPER  |  Expérience générale 
Évaluation :
1

Was on the 3rd floor and never had any air at all. Always was very hot. The fan was never fixed. My unit had 4 doors and always a problem with only one lock.

alcides roman  |  Expérience générale 
Évaluation :
5

Great experience with ubox

David Cappel  |  Expérience générale 
Évaluation :
5

The employee at this location was very helpful and knowledgeable. The boxes were delivered on the day and time she promised, and the customer service was excellent.

ALBERTO RODRIGUEZ  |  Expérience générale 
Évaluation :
4

Merci.

TIFFANY WRIGHT  |  Expérience générale 
Évaluation :
5

Everyone was so helpful wonderful customer service

connie irvin  |  Expérience générale 
Évaluation :
5

Our delivery driver was fantastic!

Emily Thornhill  |  Expérience générale 
Évaluation :
4

Thanks

Jeff Fortunato  |  Expérience générale 
Évaluation :
3

Actually never saw the facility in person. The reason I am just giving a grade of average, is that the box sat in Hendersonville nearly a week before delivery! Not good. Could have done it sooner?

Lowell Perry  |  Expérience générale 
Évaluation :
5

Great work!

Mutsumi Yamada  |  Expérience générale 
Évaluation :
5

perfect

MARTIN SILVA  |  Expérience générale 
Évaluation :
4

No problems moving in. But asking someone to call or come in every day in an order to reserve a 10x10 room is a bit much. Luckily, it worked out and we got a storage room after driving 11 hours.

Jeff Fortunato  |  Réservation 
Évaluation :
5

Storage facilities are excellent. Ubox is highly recommended. Great staff.

Ben Fowler  |  Expérience générale 
Évaluation :
1

I was contacted by a staff member about my UBox in the very beginning, but was not contacted again. I tried to call and the employee I was connected to was rude and I was put on long holds.

Margaret Moss  |  Expérience générale 
Évaluation :
5

U-Box was perfect for my moving needs!

karen crawford  |  Expérience générale 
Évaluation :
5

N/a

Ann Strizak  |  Expérience générale 
Évaluation :
4

I had to do several after hour accesses and sometimes had trouble getting my access card/code to work. The staff were always very helpful.

david hartman  |  Expérience générale 
Évaluation :
1

I have been trying to get in touch with management for 3 days about being charged a wrongful storage fee ofnkver $400. I'm still waiting and nothing has been fixed. Worst customer service ever.

Lee White  |  Expérience générale 
Évaluation :
5

Very friendly, professional, and accommodating staff and manager. Especially commendable during this busy season. Merci!

Lawrence Carpenter  |  Expérience générale 
Évaluation :
5

The TN staff was amazing!! Thankful for how they made sure my box was delivered and picked up.!!

Pam McWilliams  |  Expérience générale 
Évaluation :
5

I had a great experience! They had trouble opening the ubox I used because the previous location drilled in the screws wrong, but the guys at the facility figured out the problem within minutes.

Haley Wentz  |  Expérience générale 
Évaluation :
5

Good people to work with and always friendly.

Joe Menninger  |  Expérience générale 
Évaluation :
4

Had a good experience with this facility and staff.

Douglas Helms  |  Expérience générale 
Évaluation :
4

Clean facility and great staff. Everyone is very helpful

BRANDY HANNAN  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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