Customer Reviews for U-Haul Moving & Storage Of Hill Field

2 715 évaluations

1200 N Main St   Clearfield, UT 84015

(801) 773-8295

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(801) 773-8295

1200 N Main St
Clearfield, UT 84015

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Jami Martinez 
Évaluation :
5

Great equipment, great service Highly recommended

Mario Clavel 
Évaluation :
1

I was rented a 26-ft truck for a cross country move that had seemingly never been serviced. The alignment was so bad it pulled to both the left and right, unpredictably, and without anything to prompt it like breaking or acceleration. The break lines had air in them causing the pedal to be very spongy. The break pads were worn out when it was delivered to me. One headlight lamp was almost burned out and nonfunctional, making night and inclement driving very unsafe. And finally, the fuel cap didn't properly seal, causing it to leak.

Buckley Osteen 
Évaluation :
5

Great service and they support military members too!

ALDY MOLINA  |  Expérience générale 
Évaluation :
5

Associate that helped me was very knowledgeable and helpful

DONNA TAYLOR 
Évaluation :
5

Very organized. Signs to let me know exactly where to drop off my trailer. Checked me in in minutes. I was in and out within 5 minutes

john binks 
Évaluation :
1

Le client n'a pas laissé de commentaire.

mary Deubler  |  Expérience générale 
Évaluation :
1

If you want to be in and out quick go elsewhere. The guy trying to help was so new he didn't know what to do and took like 40-50 mins to rent a utility trailer. There was another customer that needed his free lock for his storage unit and the guy just responded with "well come back later or tomorrow since my manager isn't here." That customer was not happy to say the least. In the end I used the trailer for about 30 mins and it took me probably another 40 mins to return the trailer. I had to go in two times to attempt to get someone to help. There were three people inside doing nothing, 1 guy helping customers and another just mopping the back of a U-Haul box truck. Even after I went in to get someone to help I was directed to find the guy who was mopping the box truck and drove it away. Needless to say I could have trained myself faster to run the system and check myself out. If you plan on doing anything at this location be there at least an hour before hand and even earlier if you have to be somewhere afterward.

Sandra Corona 
Évaluation :
1

I paid for 30 miles, I went 26 & got charged for 41. Called the location to see if I could get a refund and she told me her GM would be in the location in 5 days (a Tuesday) never received a call. When I called she was rude on the phone and could care less about what I had to say. This isn't the first time I've ran into issues at this location definitely won't be returning

Austyn Wallberg 
Évaluation :
5

Tried checking in and out with the app and had problems both times. Otherwise everything went well.

Matthew Turnbow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Gildner 
Évaluation :
1

I would not recommend this location nor will I ever use this location. Never have I been treated more poorly. The manager of this location was rude, disrespectful, and belittling. I was not able to contact this location on the phone to make reservations so I made them over the phone with a U-Haul representative. I gave the representative make and model of vehicle that was used to pick up the car hauler. I was told to bring a receiver hitch with a 2" ball. When I picked up the rental I was told I could not take the rental unless I purchased a hitch and ball from this location. I genuinely feel I was extorted into purchasing the hitch and ball. I would like to see the U-Haul policy that says a specific hitch and ball are required. I asked the manager about ground clearances and tow requirements. She could not give them to me just kept saying "if you want to take the rental you have to use this hitch". If this is truly a policy it should be made clear prior to rental pickup. Even the employee that I communicated with in the pickup yard expressed his for lack of better words fear of this locations manager. I will never have to come in contact with this lady again because I will go to a different location. As for the sake of the employees that work at the u-haul location at 1200 N Main St, Clearfield, UT 84015 I sincerely hope someone looks into and asks the employees about their opinions of manager. I would bet there is a high turnover of employees at the location.

chance scott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL WHITEAKER 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TROY WEEKS  |  Expérience générale 
Évaluation :
5

NOTHING! HEATHER, & MAGGIE WERE OUTSTANDING! I will definitely be renting here forever

Lisa Carter 
Évaluation :
3

i feel like giving two stars but they deserve 3 i guess. the only real issue is that when we put our fifth wheel there they never bothered to tell us that within a few short months they would be tearing down the covered storage and forcing us to move to another storage place with only a months notice. it's not easy to find storage for a 40' fifth wheel to begin with much less covered. we couldn't find another place with covered space so it's out in the weather. this is pure greed cause they are replacing the covered rv parking with more warehouse for small lockers which is more profitable. i would not recommend any u haul storage to anyone. they didn't even offer to help their customers locate suitable space for all the rv's and boats stored there.

VICTOR SPIVEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darold Fielding  |  Expérience générale 
Évaluation :
4

The car hauler wheel strap ratchets were rusty and hard to move. A spray of lubricating oil solved it.

Robert Gibbs 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Gibbs 
Évaluation :
5

Friendly staff and equipment is always in good shape.

lesley mcdaniel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Bryner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SIRANTHONY MURE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELITA MALDONADO  |  Expérience générale 
Évaluation :
1

Constantly raising rates, then in February sent email raising rate then 10 minutes later send email saying I need to get my trailer out ,CLASSY MOVE

Cory Price  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick Davis  |  Expérience générale 
Évaluation :
5

They did exactly as promised and it looks great

Randy Wing 
Évaluation :
5

The storage locker was clean and secure.

Emmalou Rees  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leonardo lorca 
Évaluation :
5

Very friendly helpful staff at turn in. No changes needed

kathy fruits 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mariah wendt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Gill  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Strebel 
Évaluation :
5

It was great! The staff was friendly and helpful!😊

Micheal Creel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL CREER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW GOODRICH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Gotschall  |  Expérience générale 
Évaluation :
5

Put the dollies in we ordered. Overall great experience

Mark Ferrin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS NORMINE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy Goodwin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathy kimber 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna James 
Évaluation :
3

App needs serious work, it rarely works

Logan Gillespie 
Évaluation :
5

Great job

Cynthia Caldwell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas Scheurn  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon Hoel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty Morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda Stutz  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dell Stringham 
Évaluation :
2

The manager who checked us in was incredibly rude. After waiting nearly 20 minutes past our reservation time in line, she was annoyed that we asked for our two hour reservation to start then. Really surprised at how rude she was given she was the manager. The guy who helped us hook up the trailer was very nice and helpful though.

LEROY FULTON 
Évaluation :
5

The staff was so polite I will share my experience that I had with u-haul located in Roy UT they took care of my needs quickly and I will recommend them to my family and friends

deborah Lavine 
Évaluation :
1

When we returned the unit, We were met with an almost hostile feeling. They were upset about the fact that there was normal wear and tear on the car dolley as recorded above. We tried to talk with them, even the person in charge and they were curt and told me that I would have to fight with the area person who handles situations like this. I was not happy with the way I was treated at either location. When I rent a car, they walk me around the vehicle and note all of the dings and dents. That was not done when I picked it up so I really cannot say if the cracks were there or not when the unit was picked up but when I returned the unit I was treated like a bad guy and told that the damage would cost me $500+. I would love to talk to someone who with listen and reason with me rather than making me feel like I was the Bad Guy.

mickey adams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben Martinez 
Évaluation :
2

Many customers require UHaul for a reason. They are moving. Most are moving banks and investments and may or may not have access to a current credit/debit card. Provisions should be made to accept cash rather than credit.

WALTER LANDMESFER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Monty Christo 
Évaluation :
5

The ratchet straps should be well greased they worked good tightening down the tires. But trying to release the ratchet was tough

jared fahrni 
Évaluation :
2

For as large as the facility is with three floors, there's only one elevator and when there's a ton of people moving on one day it makes it super inconvenient. Also, the pin pad that you swipe your card on is not legible and no one explains to you how to use it anyway so you don't know how to check in or out. Also, when I went to check out from my unit they said that everything was done and taken care of and then four days later I got a phone call saying oh we noticed your unit was empty. Did you check out? Super frustrating when I showed them the pictures and everything and I was returning a U-Haul that I rented that same day as well. I will never use U-Haul storage again as it is very inconvenient and it seems like things are taken care of but they are not. Very frustrating.

Joni Roland  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dale Jensen 
Évaluation :
3

When I picked up my trailer, they didn't know if/how to lock it onto the ball.

Patrick Hansen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Gideon  |  Expérience générale 
Évaluation :
5

This has to do with the we site reservation experience, not the drop off location. When reserving for a local move, it is very obvious how much it costs per mile. However, for the one way move, it is not obvious at all that there is a mileage limit and how much extra miles cost. Those details are buried in the contract, not displayed prominently during the reservation process.

Douglas Carter 
Évaluation :
5

got me in quickly and finished on time

Mildred Yates 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alberto Reyes  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jamison Lewis 
Évaluation :
1

This was the second time renting a RVs storage space, and twice being forced to move out because they were going to build anew facilitie with just 30 days notice poor way to run a business

Howard Baker  |  Expérience générale 
Évaluation :
5

Again I forgot the name of the girl at the front desk, but she was so amazing to me, next time I stop by I will get her name so I can update this, but she really made my rental truck, and move out and transfer so seamless, she helped me out so much and she makes the U-Haul Moving and Storage a place I would tell my friends about when they ask if I knew anywhere!

john melnick  |  Premières impressions 
Évaluation :
5

Customer service is always helpful and courteous! You're storage facility is the best one I've ever used!! Thanks for keeping my it's safe!!!

Michelle Gideon 
Évaluation :
5

The front desk staff was phenomenal! she went above and beyond and out of her way to assist me, so was just amazing.

john melnick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHIL BAKER 
Évaluation :
1

The asst manager is horrible she yelled at me like I was a anim

Becky Martinez 
Évaluation :
5

I got truck with 3/4 full of gas I topped it off bringing it back and you charged me 7 miles over not a fair trade

paul shafer 
Évaluation :
2

I had requested 24-hr access and was told I had access by Uhaul office staff member, but I was locked out of building at 10pm. I was in the middle of loading and had both of my storage units wide open and my truck keys inside the locked Uhaul facility. Fortunately another customer was inside to allow me to secure my unit. Then the next morning, the sliding glass doors weren't functioning so had to use the small door to do all my load transfers, punching my code each time and struggling to navigate the wide heavy carts through the inadequate access. This was at 10am on a weekend! Same trip, I got stuck in the elevator on my last load for 30min on the 3rd floor. (This was on Feb11)

David Mitchell  |  Expérience générale 
Évaluation :
5

Truck interior armrest was so brittle that it broke off when brushed against getting into the truck.

George Stratton 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Walter Whited 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Thayne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph DeCosta 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Justin Keate 
Évaluation :
1

Absolutely Terrible customer service by the GM lady. I had an appointment for 8am to get hitch wiring installed, i was here right on time as instructed yesterday. He said if i get here at 8am they would start right away.. They know I'm sitting here with a 5 year old waiting. I was told 1,5 hour wait by the tech when I made the appointment which was fine. It is now 9am and they still haven't started. I simply asked him when they will get started, I'm then greeted very rudely by the GM who is up on her high horse thinking shes something special, telling me it will now take 3-5 hours and if I have a problem with that I can take my business elsewhere, she also told me not to harrass the tech when i simply asked a question and wasnt rude at all.....Who says that to a waiting customer thats been waiting an hour already with a 8am appointment, a 5 year old and hasn't even started anything. What's the point of an appointment???? I hope she gets fired or demoted, the way she handled the situation was nowhere near GM standards and I'm sure Uhaul as a business doesn't approve the way she represents the company. Looking at all these other reviews it seems that she's a problem for everyone. Hopefully Corporate sees this and handles the situation.

Nicholas Keller 
Évaluation :
5

Rex was informative and kind.

Aimee Marshall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Marchant  |  Expérience générale 
Évaluation :
3

Have your workers be a little more courteous the guy that was supposed to check me in and did not want to check me in because I was one minute late. I think that unacceptable and he was very rude to me. I did not like how he talked.

Greg Wilson 
Évaluation :
1

The female employee who helped me close my account on 2/5/24 around 10 am deserves to be fired. She was wearing a beanie and an attitude that could only be described as skid marks on old mens underwear. Its hard to describe her attributes without mentioning obscenities. I was shocked and stunned to have witnessed the level of pettiness and disrespect from an employee of a company. I drive past this storage unit on my work commute and i will forever spit at the sight of that building. Terrible staff, lazy, rude, entitled and incompetent. As i was walking away from the toxic transaction, she immediately started to talk back to me. I turned around absolutely stunned. I could not believe the argument she was pulling out of her rear. I have no idea what her problem was. If she doesnt get fired i hope at least she gets a$$ cancer. And i mean that with the utmost level of disrespect

braden farr  |  Expérience générale 
Évaluation :
5

Yes it was very nice to rent a U-HAUL FROM YOUR COMPANY it woundful rent

darrell martinez 
Évaluation :
5

Lower pricing!

Steve Tollardo 
Évaluation :
4

I've been paying my rent since June 2024. I got me a new payment card and I've been having problems making payment online which there should be no complications.

Shane Schofield  |  Premières impressions 
Évaluation :
2

The move in process was simple enough except they were insistent that I move in within 7 days. This did not work for me at all and there was no way to change it to a month out, which is when I wanted it. It was also not even close to where I was going to be living and would be very inconvenient to have to drive the far away every time I needed to access it.

Janet DeSantos  |  Online Move In 
Évaluation :
5

Very friendly and knowledgeable

karla zufelt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry McMackin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob Buschlen 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHELIKA MOORE  |  Expérience générale 
Évaluation :
5

Staff was great, equipment ready to go as scheduled, pricing was great, and was impressed at the fuel efficiency of the truck.

Cindy Stevenson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Vang 
Évaluation :
3

I took the discount to drive it from clearfield to Provo. It was an extra 30 minutes out of my way. They charged my card for going over the mile limit. The mile limit was almost the exact amount of miles I was allowed and they left absolutely none for the actual moving part. To get to a storage unit, gas etc. The whole reason I got the truck was to move. I wouldn't have gone out of my way an extra hour, plus my own gas if I would've known it was more expensive in the end.

Sarah Collier 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David Curtis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex Kindred 
Évaluation :
4

Manager could use a little more tach with customers. Not everyone is intentionally going going against uhaul policy or are repeated offenders.

christopher herrod 
Évaluation :
5

Excellent

Angelica Santos 
Évaluation :
1

The people working in this location struggled with my reservation because I had booked with a dealer and was moved by U-Haul customer service. Checking in took quite a bit of time. The employees were NOT friendly. One of the young women was quite rude about the situation with me having already paid for mattress bags and them somehow not seeing that on their end. She expressed anger towards me when I asked if they could give me the items after proving I had paid for them. I had to show my phone to verify the order and charge. The young woman took my phone from me and did not return it which I realized after leaving the facility so I had to turn around and go back, which added unnecessary miles to the rental. When I called U-Haul to ask if I could return the rental early. I was told yes, as long as I got there before 7 pm, which was closing time. We arrived at 6:33 and were told they stopped taking returns at 6:30, which was inconsistent with what I was told when on the phone with a rep. Aside from the truck being in fine condition, this was not a pleasant experience and I would NOT recommend this location to others.

Elizabeth Jagmin 
Évaluation :
5

Tiffany was fantastic!!! She knew everything she had available, sizing, pricing off the top of her head. Very thorough, efficient, nice, and helpful! She was great!! Also did updates my previous Google review adding my experience with her;-)

KRYSTAL BROWN  |  Premières impressions 
Évaluation :
5

I would like to thank the person that accepted my return. I got to the drop-off location in Clearfield Utah and was 10 mins late. The employees were putting equipment away and wanting to go home, obviously i show up late cause I was coming from out of state and stuck in traffic, I ask if they can do it in person. She said YES I would love to. I felt great honor to do business with this type of company that has employees, who are willing of going the extra mile for a common person like me. Please thank your employees that go the extra mile for others. Keep up the good work!

ismael palma 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Lounsbury  |  Premières impressions 
Évaluation :
3

Have more people to help as customers come in or drop off.

Jason Jones 
Évaluation :
5

Great place to rent. I'll recommend your service to anyone who needs a truck.

Adam Brown 
Évaluation :
5

Leah, who processed my rental, was courteous and extremely helpful. Arielle (spelling?) went above and beyond as she helped with hitching up the car hauler trailer and setting up the lighting connection. She was very helpful and friendly.

JEFF CANNON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Leffert  |  Expérience générale 
Évaluation :
3

I made this appointment days in advance. The first truck they tried to give me would not start and I didn't leave until 45minutes after my appointment time. Sadly this is my experience every time I get a rental truck. It's never ready to go when I show up on time.

John Renzetti 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres Martinez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Hedley 
Évaluation :
5

Everyone I talked to were super nice and very helpful. I picked up and dropped off without any issues. A+ will definitely recommend to others.

Kai Ronning 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD DILLMAN 
Évaluation :
3

Uhaul itself has a great thing going, the staff is very unprofessional, unorganized, rude,lazy,etc.

Bobbi Anderson  |  Premières impressions 
Évaluation :
5

I was pleased with the whole experience. Great service.

Mary Carol 
Évaluation :
5

Le client n'a pas laissé de commentaire.

reo mackley 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Menuel Ortega 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathryn markos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jence ABPlanalp 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jesse Checkman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Williamson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

merlin kynaston 
Évaluation :
3

Stop Asking to many phone numbers.

Alan Keefe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calin Cronin  |  Expérience générale 
Évaluation :
3

Brian, at this location was super rude and very disrespectful to me and my wife and his attitude was horrible! This is man that should be in customer service at all! It not very professional of him at all I don't like to be disrespected when I was just trying to get some of my questions answered!

Jake Lund  |  Expérience générale 
Évaluation :
5

Excellent staff and excellent service.

Larry Hirschi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Andolsek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rose Covington  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul Price 
Évaluation :
5

Also a great experience. They receive the vehicle checked and I was good to go.

Fernando Perez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Margaret Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac Launey 
Évaluation :
5

Every the ok

Eduardo Pinto 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geralene Ammons 
Évaluation :
1

Have more help checking in and out. Doing the inspection of the vehicle is U-Haul's job not mine.

Aaron Howey 
Évaluation :
2

I was very disappointed in my experience with this location. They were very unfriendly, and when I asked what he needed to do to move out, They told me and I old them that I would be out by then. They were rude and obnoxious to my boyfriend and I when we went right before Thanksgiving . The girls didn't even put any Notes and it took forever for them to help us. they were busy talking to one another and blowing us off. Where as I went to a different Uhaul location and I had a more friendly experience.

Jennifer Chudd  |  Expérience générale 
Évaluation :
5

It was great from start to finish. Highly recommend

Jason Jens  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry Elton 
Évaluation :
1

The communication between workers and departments was awful. I was told a different story and differ prices almost every other day. They would not let me pick up my own containers stating that my truck wasn't big enough even though it's rated for 11k lbs. it seems that they were just trying to milk me for an extra delivery fee. I would get call every other day to confirm my storage and delivery from different people. I had to waste time getting credits for late fees 2 or three time because they could never update my credit card in the system. I was quoted 4 different prices for delivery

Phillip Ralphs 
Évaluation :
2

Give the girl with big glasses a course in politeness when confronted with living up to what the customer was told by this center regarding a large truck rental increase from a quote to reservation. She was very uncooperative and wanted me to call U-Haul traffic myself to resolve the issue rather than making the call herself. She eventually made the call and got the guidance to resolve the price discrepancy and became very unfriendly after that. Very unprofessional and I would be surprised if this was an isolated incident. The other employees were cooperative and professional.

William Carroll 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn Carter'Nash  |  Expérience générale 
Évaluation :
2

I spoke to one of the girls that works there last night about cleaning out my storage and she was very rude and unprofessional. I would not recommend using them because of that. Also, the price just kept going up and up and up. The almost 3 years while I stayed there, the price went up 4 times!

Shannon Phillips  |  Expérience générale 
Évaluation :
5

Heather was extremely helpful and explained the rules very clearly. She got us in and out quickly and it was a very easy move in.

DIANA SHIRLEY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Loughmiller  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary Deubler  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN BUCKLEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leeanna Butler  |  Expérience générale 
Évaluation :
5

Love climate control with great price

Lisa Hatch  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tasisha Ross  |  Expérience générale 
Évaluation :
4

It was my fault for not doing more research on where exactly I would be placing my storage. I'm a single, senior, female, and having to move my things up and down stairs was just not possible.. I also felt the abundance of rules was just a little too extreme for me

Jodie Caffery  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Hamilton  |  Premières impressions 
Évaluation :
5

Very impressed with how clean the premises is kept. Staff exceptionally friendly. Keep up the excellent work and thank you

Ellen Rivera  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nicholas rupert  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal Stringham  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer Chudd  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calin Cronin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jakob Brandes  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rashell Deighton  |  Expérience générale 
Évaluation :
5

We end,ed up canceling the Rc covered storage after 11 days. We never used the space due to we decided to just keep our motor home at our house.We were still charged and paid for the first full month in agreement with the contract. Real nice staff and a very busy location Kiddos to all in Clearfield uhaul

DANIEL BEATTY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chrystal stock  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy Sorenson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROY BRAY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Cox  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russell Thompson  |  Expérience générale 
Évaluation :
1

The manager is rude and ignorant and needs to be fired.

Erik Hebdon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathi Hanson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Johnson  |  Expérience générale 
Évaluation :
5

The convenience of the 24 hr access is amazing

Seandia Tribett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COLE ROBERTS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna Moyer  |  Premières impressions 
Évaluation :
4

called to check on abailable space for our 37' fifth wheel travel trailer. it hasn't been easy to find anything large enough but they had just what i needed avail. and reserving it was easy. only took a couple of mins. when we arrived we had to wait a few minutes for an associate to become avail but not bad. in and out in 20 mins. ez access with a remote instead of punching in a code which i find convenient. price is about what i expected for a covered spot. we moved here last oct from california and the only spot we could find was on private property in a field where it was exposed to the weather. so this is a nice upgrade for $50 more per month.

VICTOR SPIVEY  |  Premières impressions 
Évaluation :
5

After figuring out access to the facility, all was great. It is well secured, clean, and feels safe.

ANTHONY KING  |  Online Move In 
Évaluation :
5

Cleaning staff was more helpful than the management. But overall experience was great! Very clean facility.

German Cruz  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Doshier  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaden Grogan  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HUSAIN MUHAMMAD  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brat marsh  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan Stitt  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rose Covington  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIARRA TOWNSLEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colleen Stalder  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mateo Maes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lyssa beatty  |  Expérience générale 
Évaluation :
5

It was super easy to sign up and easy to cancel after I moved :) I recommend uhaul storage!

ELIZABETH GIBSON  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Johnnie Merritt  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

shoua vang  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jamie Harris  |  Expérience générale 
Évaluation :
1

Was extremely happy with everything for over a year. New management was horribly rude & hard to work with. Was very unimpressed with her & fill that she should learn some customer service. She changed my view on Uhaul & made it a horrible experience. Will never rent anything from them again & will never recommend them to anyone. If you want excellent customer service & a all around great experience i would recommend extra space storage. They truly care about their customers & have awesome management.

rosalie juenger  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina Smith  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Madrid  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeramie Day  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamie Harris  |  Online Move In 
Évaluation :
5

The gentleman at the desk yesterday was very helpful, thorough and kind.

David Parker  |  Premières impressions 
Évaluation :
5

I called yesterday evening and made reservations with a gentleman named Craig, based in Arizona... he was amazing!!! Craig got me all set up with the Clearfield UHAUL, and I drove to their location and finished with securing my storage unit. The staff at the Clearfield (Hill Field) location are all amazing, too!! I will always recommend this UHAUL location!!!

cammala Owen  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

erico sampson  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIARRA TOWNSLEY  |  Premières impressions 
Évaluation :
4

It would be great if you could go back to the option of 24/7 access. My work schedule conflicts with your hours of access and makes things quite difficult for me more often than not. I love all other accomodations and cleanliness about the business.

Rashell Deighton  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joyce PioKirby  |  Expérience générale 
Évaluation :
5

The young lady helping us went above and beyond and was super professional, and a delight to work with.

Mark Gaddy  |  Premières impressions 
Évaluation :
5

I feel really safe about keeping my items in this storage facility. I have a few art supplies that need the climate control. Access to my unit is awesome with the provided dollies and elevator. AWESOME PLACE!!!

Michelle Gideon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA BEESLEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA BEESLEY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Bryner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA GOODE  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne Westover  |  Expérience générale 
Évaluation :
5

Excellent! Best storage unit ever.! My belongings stayed clean! No dirt drifting under doors or overhead like other units. Always clean and smells clean 24/7 workers are amazing! If I was moving back to Ogden area (hopefully not) this facility would be first on my list to do business with. Thanks for all you do!

Teesha Johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANEISIA GREGORY  |  Premières impressions 
Évaluation :
1

Heather Norton the GM I had a very bad experience with her she was very rude judge mental and racist. She threatened the people that was helping move in to my storage. Told them she was going to call the police on them. All because she didn't know how to treat costumers. She right away started yelling at use. I told her that I no longer wanted to remain in the storage and want my refund. Please there is more feel free to call me thank you

Moaeeshan Roldan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natalia mandarano  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan Ruppe  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quintin King  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELISSA WIXOM  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren Wells  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANEIL TICKNOR  |  Expérience générale 
Évaluation :
5

i love it thank you

ROY BRAY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake Jackson  |  Premières impressions 
Évaluation :
5

Used a similar designed storage facility in Virginia. THis one and the service provided is hands down superior to my past experience with storage facilities. I will be using this site again when we prepare to move in the next year or so.

WILLIAMDALE OPPERMAN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nickole Walton  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Viall  |  Premières impressions 
Évaluation :
2

You cheated me out of $37,5

Rick Hale  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David Banderas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon shell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA CRUZ  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLEN GUMMOW  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

antwan nguyen  |  Expérience générale 
Évaluation :
5

Great place!

Robert Smart  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cassie Bybee  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jericho Clark  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Howard Baker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald Green  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mauricio Marroquin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Juarez  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marlon Markland  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aric Glanville  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shane casteel  |  Premières impressions 
Évaluation :
5

It sucked that the location was so far outside of salt lake city. The prices were great the building being brand new was populous and everything was great just a little too far for me

ALAN SEXTON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aric LaMotte  |  Expérience générale 
Évaluation :
5

Sad to see the RV storage going away

larry sanders  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen Rivera  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Smith  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terri Banks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom Craner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLEN GUMMOW  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aric LaMotte  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rae musick  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE CARDENAS  |  Expérience générale 
Évaluation :
5

Would use this facility again.

Marcia Owen  |  Expérience générale 
Évaluation :
5

The most clean and convenient self storage I’ve ever rented out.

Onolina Tuilefano  |  Premières impressions 
Évaluation :
4

The only thing I was unaware of is that I had to get an after hours pass to enter after business hours, the site said 24 hours but maybe I missed something.

Linda Owen  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Opal Taddicken  |  Expérience générale 
Évaluation :
5

Big shout out to cat she is on things n gets the job done n for everyone else there they are way friendly too thanks for all that u guys have done for me

April Contreras  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reagan Bingham  |  Expérience générale 
Évaluation :
4

The distance was the issue for me. I found a storage company that was closer to me.

Rhianna Viseur  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul orme  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul orme  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rashell Deighton  |  Expérience générale 
Évaluation :
4

Everything went well,very nice facility 👍

LInda Kight  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerry Reece  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER CURTIS  |  Premières impressions 
Évaluation :
5

Very well clean and maintained facility. The gentlemen at the desk helping you through the process are very helpful, attentive and professional. I would definitely recommend this facility.

Kristen Petrus  |  Expérience générale 
Évaluation :
5

Good job

Buniechi Megwalu  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN BYNUM  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Norris  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheyenne Nielsen  |  Premières impressions 
Évaluation :
5

Very nice storage facility.

Jack Spor  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Coates  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Vitela  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Kekino  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William VASS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carl snyder  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Pfahlert  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dakota fluckiger  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula Thomas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherm Nielsen  |  Expérience générale 
Évaluation :
5

Couldn't ask for a better manager at this U-Haul! Was going through a hard time with my father passing very understanding and worked with me as far as being able to get our stuff from the unit! If I could give it a 10 star I would

Sandra Rincon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alissa Hartey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natalia mandarano  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Lamb  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashly Abell  |  Premières impressions 
Évaluation :
5

Excellent customer service

Patrick Lovato  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna Carver  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY WICKERT   |  Premières impressions 
Évaluation :
5

Busy place

susan martin  |  Premières impressions 
Évaluation :
5

Front door to get into the storage units is hard to open.

Cristian Arroyo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Kekino  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittney Hall  |  Expérience générale 
Évaluation :
5

You made my move so much easier. I was very worried about getting things done but you where very helpful renting and returning it and also giving me free storage for a month Thank you

kathy hester  |  Premières impressions 
Évaluation :
5

The staff were awesome. The place was clean and it's indoor too so that's a plus

Quintin Ocampo  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIM SLOOTS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik Hebdon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik Hebdon  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna Carver  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tina Minchey  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen Erekson  |  Premières impressions 
Évaluation :
5

The gentleman who took care of us was very patient and explained everything so I could understand. I will recommend this store. They went up and beyond to make sure that we had what we needed. Robby was a big help. Thank you, Carolyn Carter-Nash

Carolyn Carter'Nash  |  Premières impressions 
Évaluation :
4

Storage facility was well maintained and designed. Having access to wheeled carts was very helpful.

Ron Myers  |  Expérience générale 
Évaluation :
5

Check in was quick and easy!

Helen Lowe  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sadie Roylance  |  Expérience générale 
Évaluation :
5

U-Haul is the greatest! Fast friendly, innovative. Tops in the do-it-yourself moving & storage industry! Not to mention the leader in not just the moving industry itself but across the board in green initiatives! I will never use any other moving/storage provider as long as U-Haul continues their initiatives and innovations!

JEREMY STOCKING  |  Online Move In 
Évaluation :
5

Clean, reasonably priced, 24/7 safe & secure access. Only odd quirks are that you can't use U-Haul's dumpsters on-site, except by potentially paying a fee upfront.

CHRISTOPHER CONLEY  |  Expérience générale 
Évaluation :
5

Dave was outstanding, often multi-tasking but keeping a professional approach at all times. Very helpful. The staff was also very personable. Some of us still appreciate good customer service, and this place is far above average in that.

DeLane Overton  |  Expérience générale 
Évaluation :
5

I have used this facility several times and have had exceptional service. As long as I'm in the area I will use this facility and will recommend to anyone in need of storage.

Mary Murcray  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary Taylor  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Toledo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Montag  |  Expérience générale 
Évaluation :
4

I hadn't been told about the alarm or that I would need to check in and out. I was lucky there was another customer who explained it to me but I would've preferred being told by the employee

Patricia Gonzalez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Warner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN PIERCE   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vera Osuna  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia Marrufo  |  Expérience générale 
Évaluation :
3

Unfortunately very poor communication with staff. Had a moving company pick up my goods and needed to come back to ensure it was clean. Told the staff this twice and the second time I was told they'd "make a note of it" but when I came back the next day my access card was denied and the unit was closed and locked, they didn't call me or anything. Just closed my account.

Gabrielle Kirsch  |  Expérience générale 
Évaluation :
5

Have worked with this facility multiple times, arriving and going, and once in between. It has always been smooth and the employees have always been super professional and helpful. Nothing but the best customer service here, in a world that seems to lack customer service in so many other places.

DeLane Overton  |  Premières impressions 
Évaluation :
4

Everything was very good. It would have been nice if rent were prorated based on your move out date, but we were told that was not the case so…. Also dealt with them insofar as returning two separate U-Haul trucks, and they were professional and easy to work with

Randy Faircloth  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mandy Heath  |  Expérience générale 
Évaluation :
5

What every nice.

DONELL VINCENT  |  Premières impressions 
Évaluation :
4

My access card was a real hassle at times. It didn't deactivate the alarm. May have been my misunderstanding of how it worked. Oh well....thanks anyways

Pollyanna Horn  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia Marrufo  |  Premières impressions 
Évaluation :
4

Would have liked to have my account prorated I had just paid my rent one day prior to closing out my unit , was told they couldn't refund my back ,?

Dustin Hoskins  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID DEAN  |  Expérience générale 
Évaluation :
5

Quick, easy registration and auto pay option. Polite and friendly staff

Robin Nielson  |  Premières impressions 
Évaluation :
5

The only disappointing thing is that they raise the rent yearly.

Marsha White  |  Expérience générale 
Évaluation :
5

I really loved that this facility was clean, the customer service was top shelf five stars all the way around

Julie King  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Gabbert  |  Premières impressions 
Évaluation :
5

Manager/Owner was fantastic to deal with!

Josh Jones  |  Expérience générale 
Évaluation :
3

They always had one guy working the counter and everyone else was hiding in back !!! A few time i came in and he was working and there was a big line and he would have to yell at them to come out to help …. Like why do u have 5 people here and one guy working and a hug line ???

alice suarez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin stubbs  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabrielle Kirsch  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie Miera  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Demetrius banks  |  Expérience générale 
Évaluation :
5

Very nice young heavy set man forgot his name but wonderful attention.Thank you I neede a kind person at that moment.Ths.

Maria Henriquez  |  Expérience générale 
Évaluation :
5

Everyone, especially the Manager, David, have been extremely helpful and accommodating with the nuances to our cross-country move to Utah and with our local storage needs. The facility is great and they do a great job maintaining their equipment.

deborah sloan  |  Expérience générale 
Évaluation :
5

The General Manager was helpful.

Jack Gibbs  |  Online Move In 
Évaluation :
5

David was extremely helpful when things were not going as planned. All of the staff had great customer service! We will definitely be recommending this storage facility to anyone who needs one in the future.

Ali Weaver  |  Expérience générale 
Évaluation :
5

Great place and access right off freeway

lecia anderson  |  Expérience générale 
Évaluation :
5

The staff are very nice and extremely understanding when it comes to Amy little issues that come up albeit your monthly bill moving equipment or just anything in general and David the manager is quite understanding as well. I would highly recommend them above any other storage facilities even their own brand.

Allen Jones  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

danielle liptrot  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Heather Anderson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shane wright  |  Expérience générale 
Évaluation :
5

Awesome place to rent would for sure use again in the future if needed

Todd Brian  |  Expérience générale 
Évaluation :
4

Very convenient with being able to order online. And I was able to access my unit with a lock. Without being charged a dime! Merci

Jamie Croft  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Toledo  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doug Merha  |  Premières impressions 
Évaluation :
3

There wasn't a lock inside my unit as i was told, Good think my friend had one i could use. It was quite difficult moving everything in through the man door as opposed to the large sliding glass door. That door will not open after hours which is absurd because provoke are in there all hours so it's not added security but definitely added frustration!!

Stephanie Cherry  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raul Dominguez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

colleen allen  |  Premières impressions 
Évaluation :
4

I am a little upset that I was completely moved out of the unit on March 6 and emailed your company and then received a bill with a late fee added to it. Can you please look into this oversight. Plus the lights where my unit was #1214 the lights were off most of the time so it was creepy in the early morning. There were positive. I loved that it was warm inside. The hand carts made it so much easier. Your cleaning lady is awesome.

Debbie Curry  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany and Mathew Gardner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tasisha Ross  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kailee Talbot  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN YADON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea EllisThompson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH VIGIL  |  Premières impressions 
Évaluation :
5

Phenomenal facility and Phenomenal staff. BEST CUSTOMER SERVICE I have seen anywhere. They really made my move on the back end extremely easy. HIGHLY RECOMMENDED!!! With over 1500 units, the place was spotless and staff is always there to help.

Mark DeLisle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Campbell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lance Stribling  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL ROLLINS  |  Expérience générale 
Évaluation :
2

This is not me!! Someone is useing my name and I want to no who!! I no there is video so I will come in to veiw to see if I no who it is so I can press charges on whoever this person pretending to be me and useing my identity!!IIF THEY HAVENT COMPLETLY MOVED OUT CALL THE POLICE WHEN U SEE WHO EVER IT IS AND CALL ME TO IM JUST DOWN THE ROAD FROM YOU 3852982884 THANK YOU

JoAnn Graham  |  Expérience générale 
Évaluation :
4

Staff has all been very friendly so far at the Clearfield location. The guy that helped me finalize my reservation was very nice, informative and helpful

Koren LaPlant  |  Premières impressions 
Évaluation :
2

The weekend we had to move out, the elevator was broken. There is only one in the facility so we had to carry our entire storage unit down the stairs. It was not a great experience but we had to choice.

Riley Schoonover  |  Expérience générale 
Évaluation :
5

There was a mix-up in my storage sheds and due to my health issues David was extremely helpful with me and is giving me a chance to change my shed and I am very grateful I'm very impressed with his professionalism and your location

Stefanie Elston  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick Adams  |  Premières impressions 
Évaluation :
5

I'm not exactly sure but I think his name was Eugene very nice African American gentleman I am very impressed with the carts and the elevator and the lighting and that space I got in my shed was perfect for everything I needed to store I'm very impressed thank you so much

Stefanie Elston  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher gallegos  |  Expérience générale 
Évaluation :
5

Excellent and friendly staff.

Francis Yoshida  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis Mendoza  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krystal Baker  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK MCCORD   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Constance Hadfield  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark doblado  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malisa Bryer  |  Premières impressions 
Évaluation :
5

Great people and great customer service. I hope to have the opportunity to use this facility again in he future.

Larry Winklepleck  |  Expérience générale 
Évaluation :
5

I have rented numerous storage facilities over the years. Along with numerous simultaneously. None compare to this facility. It was sad to leave. I just did not have a need for at this for the time being. I will be back when I have a need for sure. Give all those employees a raise!

Jeffrey Mitchell  |  Expérience générale 
Évaluation :
4

The team at Hill Field U-Haul was very helpful, from daily rentals to storage units and the transfer of our U-Boxes to the Salt Lake/Ogden area. We recommend them for everyone who has a move looming in their future.

KATE MILLER  |  Expérience générale 
Évaluation :
5

Best Place To Store My Vinyl !

William Call  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS BERARDI  |  Expérience générale 
Évaluation :
5

Great friendly staff. . . Easy to work with and very accommodating Highly recommend this professional site

John Patterson  |  Premières impressions 
Évaluation :
5

All the people at this facility go above & beyond on everything they do. From customer service to security I highly recommend this facility to store your belongings. Can't say enough good about them!

David Teakell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Brown  |  Expérience générale 
Évaluation :
5

Justin was very polite and helpful

Larry Winklepleck  |  Premières impressions 
Évaluation :
5

Very kind gentlemen. Feels good knowing your importance is of importance to others

christopher gallegos  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh Sturniolo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron Aldridge  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CODY WILLIAMS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia Beckstead  |  Expérience générale 
Évaluation :
5

Workers are friendly fast and efficient, access to the facility was easy. No one likes to store their personal property, but it was as painless as possible.

william marovich  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Sams  |  Expérience générale 
Évaluation :
5

Would recommend to my friends.

Ben McClellan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEW SMITH  |  Expérience générale 
Évaluation :
5

Great folks really helpful!

John Daly  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Syrie Galbraith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liz Delgado   |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FERREL DILWORTH  |  Expérience générale 
Évaluation :
5

This was the second uhaul storage facility we interacted with. The site and staff was a breath of fresh air. The employees at the Wall St facility in Ogden made us feel less than, and was treated very poorly because of our delays in getting to Utah. It's been a struggle for various reasons to move from California and the way we're treated when we arrived just added huge stress. The Clearcield Uhaul 100 % eased our stress. Thank you. Joe and Carla

joseph jewett  |  Premières impressions 
Évaluation :
5

The associates were always friendly and helpful everytime I visited whether it was with the storage unit or renting a trailer. Thanks to all. When I'm back in the area, I will definitely use this facility again.

Randall Duke  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph Reyna  |  Expérience générale 
Évaluation :
5

Super nice covered storage for our trailer

Floree and Val Jenkins  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheryl Underwood  |  Expérience générale 
Évaluation :
5

Very easy, and fast service. It definitely helped to make our reservation online.

Mario REYES  |  Premières impressions 
Évaluation :
4

New employee but didn’t mind help training because of his willingness to learn!

David Teakell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Toner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian England  |  Online Move In 
Évaluation :
5

I was so impressed with the cleanliness and comfortable feel of the facility. I always felt safe going there and knew my belongings wete safe and secure.

Joyce wilson  |  Expérience générale 
Évaluation :
5

It's was very convenient, only issue I ever had was occasionally this deafening alarm would blast and scare me, but over all it was very good.

Tiana Hicks  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Toner  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Erica McGaha  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

henry filtz  |  Expérience générale 
Évaluation :
5

The facility had young diverse efficient professional employees. I look forward to doing biz with them again.

Robert Andoh  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIBETH BODDY  |  Expérience générale 
Évaluation :
4

Everything went smoothly. There were no issues at all.

Christine Tiensvold  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Constance Hadfield  |  Premières impressions 
Évaluation :
3

The staff was friendly. One of them talked fast and mumbled a lot so it was hard to understand them. What was frustrating is that the details of how the garage doors worked, that putting in my code was NOT to open the doors, but to prevent the alarm from sounding. How to take off the green zip tie on my unit....and that there WAS a green zip tie on my unit! Were never explained! Lots of details missed that another renter explained to me.

Kerri Miller  |  Premières impressions 
Évaluation :
1

Horrible experience. Worst customer service from this location. Was told they don't pro-rate after halfway through the billing cycle. I had made a payment 9 days prior to closing the unit and was still denied refund for remaining time. Was never made aware of this rule at any point in time, only after the employee had closed my unit and I was handed a receipt and I questioned why no refund was I told very rudely about no pro-rated refunds. In my opinion management is very poor quality.

HARP SIDHU  |  Expérience générale 
Évaluation :
5

Great facility. I believe the one customer service rep is named Olivia- very helpful/knowledgeable. I did have an issue with the customer service network getting my message through to the facility regarding my end of service but, it was resolved quickly and everyone was nice and professional with the matter. If needed I would go to them again.

MONICA ZAMARRON MAUAI  |  Expérience générale 
Évaluation :
5

It was very convenient to be able to acquire a storage room in one day. The storage facility is clean and up-to-date and secure. Access to the facility is really good and has some safeguards for other people storage units.

shane wright  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell Thompson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN ACKERMAN  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary Caldwell  |  Premières impressions 
Évaluation :
5

Great experience, helpful, friendly staff 🙂

Tammy Leonard  |  Premières impressions 
Évaluation :
5

Ok

HECTOR GARCIA  |  Premières impressions 
Évaluation :
2

Was locked out my unit all night very un pleased an the website keep messing up an not letting me return my truck so had to leave a note in the truck on the dash letting them know I'll be back in a few hours an that I have to call out of work today to see about getting this fixed an making sure everything is ok

Steffan Wisnasky  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Butler  |  Expérience générale 
Évaluation :
5

Everything worked liked a well oiled machine thanks u haul.fast friendly and convenient

MICHAEL ALLEN  |  Premières impressions 
Évaluation :
5

Very user friendly and easy to use

Glenda Russell  |  Expérience générale 
Évaluation :
5

The storage unit was perfect for what ineeded it for the personal was helpful and kind Thank you UHAUL

Rick Thurston  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy Wokurka  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shannon Haycraft  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Piercy  |  Premières impressions 
Évaluation :
3

They did not have the unit I was assigned to and changed it to another more expensive unit. The price for that unit was higher than the listed price on the sign on the wall (I was told that the price on the wall was wrong and it had vhanged)

ROWENA YORK  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Madilynn Peterson  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlena Curlin  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SUMMER VOLSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABRAN TORICES  |  Premières impressions 
Évaluation :
4

Try to make the carts mor accessible. For our most recent move there were several carts missing. Staff said they couldn't do anything about it. Perhaps some technology solutions would be beneficial such as RFID tags that track where a cart is (on which floor, out of the building).

Greg Hill  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan Hood  |  Online Move In 
Évaluation :
5

The hall ways are wide enough. The automatic sliding door was great. Having carts on site, excellence!

Kenneth Jensen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos Ferrer Piceno  |  Premières impressions 
Évaluation :
2

I checked out and for weeks after the fact I received notices that a late fee was applied and I needed to pay, then a notice of Lien was sent. I even called to get it sorted out and never reached the main building, just customer service. They said someone would call back, but no one ever did. The storage itself was wonderful and convenient. But the check out turned out to be such a hassle it almost negated the rest of the experience.

Tannessa England  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Harmon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian Singleton  |  Expérience générale 
Évaluation :
5

Everyone was top notch!

Denise Leach  |  Expérience générale 
Évaluation :
5

First month free was a huge blessing!

Anita Springs-wright  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULO SOUZA  |  Expérience générale 
Évaluation :
5

Staff was super helpful

martha simpson  |  Expérience générale 
Évaluation :
5

Only complaint was that there was cockroaches seen on the first floor of the facility.

morgan cabaniss  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbi Schmidt  |  Premières impressions 
Évaluation :
3

Thanks for your service

Pollyanna Horn  |  Premières impressions 
Évaluation :
5

The staff/customer service was superb, not only at the storage facility but at the trailer rental on Wall St in Ogden as well. The facility was exceptionally clean with everything in working order.

Randall Duke  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharla Tucker  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW HUGHES  |  Premières impressions 
Évaluation :
5

Had a bad experience at another U-Haul cross town, never going back. Justin and his crew were awesome. Made a week long move end on a hi note. Thanks to all, I will be back

MICHAEL MITCHELL  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jacob noble  |  Expérience générale 
Évaluation :
5

The Uhaul facility on Main Street in Sunset is clean, secure, well lit, and conveniently laid out. I spent 20 years in the military, and moved several times. I've never seen a friendlier and more helpful staff, nor a facility as nice as this one. Je la recommande fortement.

SHELBY IVERSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBBIE FLANIGAN  |  Premières impressions 
Évaluation :
4

The only thing I wasn't satisfied with was that, Olivia,, the employee that helped me set up my storage unit wouldn't help me turn in my trailer at the same location, where I stored my belongings. So I called the customer service number to get my drop off location changed to SLC. Olivia expected me to go down to Provo from Clearfield to drop off my trailer.

MONICA ZAMARRON MAUAI  |  Premières impressions 
Évaluation :
5

Merci.

Ryan Terflinger  |  Premières impressions 
Évaluation :
3

THE PERSON WHO WAS HELPING US WAS NOT FRIENDLY , WAS RUDE WHEN THEY WOULD TALK TO US .i LOVE YOUR COMPANY BUT MAYBE ASK THEM TO BE MORE KIND TO THE CUSTOMERS , IT MADE ME WANT TO FIND A DIFFENT PLACE .

SHAREL REFFITT  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linsey Dalgleish  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM EVENSEN  |  Premières impressions 
Évaluation :
5

Everything went well for me

martha simpson  |  Premières impressions 
Évaluation :
5

It was awesome,and i find a place and was out before my month was up,thanks again...Lizzy

Elizabeth Ortega  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin cornelius  |  Expérience générale 
Évaluation :
5

The personnel were very helpful and attentive to my needs. Merci.

Magdalena Ayala  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Justin Andersen  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hailey Benton  |  Premières impressions 
Évaluation :
5

Olivia and Trevor were super helpful and super friendly Olivia explained everything to me as many times as I needed with no hint of impatience or frustration she was awesome. The facility is worth every penny the car pull in is super convenient and I love love love the elevators all around GREAT EXPERIENCE

Kami Mckinney  |  Premières impressions 
Évaluation :
5

Everything was perfect. Thanks for your support.

Robert Lemnah  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tannessa England  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIQUE MEJIA  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jacob noble  |  Premières impressions 
Évaluation :
5

Great experience, my first time using u haul...

Elizabeth Ortega  |  Premières impressions 
Évaluation :
2

I was told some one would be there to greet us, show us to our unit, and give us a discus lock. We went up ourselves, totally clueless as what to do. It wasn't too hard to get my items to the second floor or find my unit. How ever when we opened my unit, the alarms went off. We searched for an hour for an office or someone to help us. I had to call the out of state helpline. The customer service representative was unable to reach the manager of the site, and she assured me I could leave my items without a lock and nothing bad would happen. We were there on friday at 6:30. The representative told me some one should have been there.

Gabriel Handrahan  |  Online Move In 
Évaluation :
3

The hours are hard when people work. Closing the large doors by 7 makes it tough to get larger items stored. Those hours where not clear and was told we could use them until 10.

Curt Maisey  |  Premières impressions 
Évaluation :
3

Didn’t get what I reserved for my truck or my unit, ended up going with a different company for my unit.

Emery Suarez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Deal  |  Expérience générale 
Évaluation :
1

No help with a load in problem of not having a unit number. Long drive and nowhere to put my boxes.

John Edmunds  |  Online Move In 
Évaluation :
5

Great staff and beautiful facilities! One less worry in a cross country move.

Glenda Russell  |  Premières impressions 
Évaluation :
5

I don't prefer to rent a storage unit, but I am happy with Uhaul Storage. I like that the units are indoors, they have carts that make it easy to transfer your belongings. I had a smaller unit and I upgraded to a larger one so that I would have better access to my things. Very happy about my decision and how easy it was to upgrade.

Jessalyn Bowman  |  Premières impressions 
Évaluation :
5

Private vehicles in the spaces reserved for U-Haul trucks made us wait for unloading. Other customers were rude when we pointed out the very clear signage.

mike scoresby  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolas Soto  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg - Lori Folk-Kap  |  Expérience générale 
Évaluation :
1

One elevator and large units far away from it? Come on. Moving large furniture and heavy items was an absolute pain. And what would have happened if multiple people were using the same elevator? Ridiculous.

Colton Mouritsen  |  Premières impressions 
Évaluation :
4

Staff was less than cordial, one actually snapped at me when I asked if they were closing up. We weren't given a key code to get in and if it's on our papers they never said anything about it.

Jarrod and jennifer Rich  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colton Camp  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Dastrup  |  Premières impressions 
Évaluation :
2

Made a online reservation for a first level 10x15x10 a week or so before check in. It was not till I went to check in that I found out that they did not have any on the first or second floor. The only one available was on the third or I had to take a 10x5x10 and 10x10x10 on the second. This was also meet with the additional cost, because the second and third floor were climate controlled. So not only did I find out that my reservation was not honored but it was going to cost more. The staff was friendly enough, but offered no real solution than the second or third floor at the higher cost. This is why I would rate poorly and would not recommend. Suprise costs and not honoring reservation are not positive signs or good customer practices. I did get a free month, but that was because of a promotion since a had a previous confirmation code from a different uhaul and it was done online.

Nicholas Belnap  |  Premières impressions 
Évaluation :
5

Staff & David Woolsey always friendly, business like, & knowledgeable. The real concern is phone service access slmetimes required several attempts to avoid long long waits.

Arnold Shirk  |  Expérience générale 
Évaluation :
5

David is a great manager and the staff is always very helpful!

John Villemez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wade/Jenny Francis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLIVIA ROBBINS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stacey doxford  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Leach  |  Premières impressions 
Évaluation :
4

I was supposed to get a free lock with my new unit but there was not one . And I did not get one from the staff.

Stephen Liptrap  |  Premières impressions 
Évaluation :
2

There is only one elevator to access the upper floors and there were five different families trying to move their stuff into the facility. The dock was not wide enough to pass by other people unloading.

Jody Green  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Chappelle  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin cornelius  |  Premières impressions 
Évaluation :
4

Crosbys was very helpful and accommodating. Great staff! Abs Self Storage was very friendly and made the drop off very easy.

Brittney Hall  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori Chargualaf  |  Online Move In 
Évaluation :
5

Olivia was helpful and kind and made sure to explain everything which made the move in process so much easier

OLIVIA ROBBINS  |  Premières impressions 
Évaluation :
5

My 4 years with U-haul has always been a good or exhalent experience, even through the toughest times. Like the covid-19, clearfield location has adjusted it placements of the interior so that customers can still maintain 6ft status. Employees wore masks everywhere. I even saw there mandatory routine of disinfecting vehicles and storefront. I will say to any one anywhere. If you need simple as moving supplies boxes clearfield, dollies, to hitches clearfield, propane clearfield, all the way to trailers, trucks, box trucks ranging from 10ft to 26ft clearfield. Also open to closed trailers clearfield. And now there new gigantic storage three level ready security access 24/7 facility at least I believe there largest one in utah weathered controlled to put your trusted belongings CLEARFIELD!!!! David Woosely (Manager) and his team can service you in all those needs, and if they can't which mostly likely 99 % they can, they will help you find a resolution to the problem. Remember 4 years I've been with them and I trust them and this location!!! Thank you U-haul of Clearfield.

Ben Hales  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA MCRILL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela Packer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nan LaBeau  |  Expérience générale 
Évaluation :
5

We had to upgrade to a small warehouse size for our business. I loved the location and the staff! They are always friendly and personal. Thank You/

WAYNE MARTIN  |  Expérience générale 
Évaluation :
5

The overall experience seemed quicker than having to work with an in-person associate. I was involved in the entire process and I had full control of the process.

MARIO LEON  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob Meith  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaylen Poll  |  Premières impressions 
Évaluation :
5

David was very good to work a real professional 5 star service

VOLKMAR LUND  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN BROWN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria SMITH  |  Premières impressions 
Évaluation :
5

Check in was a breeze, staff had me setup in no time.

Troy Wallace  |  Premières impressions 
Évaluation :
5

I would use your facility again. !

John Villemez  |  Expérience générale 
Évaluation :
5

The covered parking for unloading and loading is great for this time of year. I also like there is plenty of spots outside to pull up to for unloading and loading.

Tricia Mayo  |  Expérience générale 
Évaluation :
5

Not only were the facilities well-kept, the people were pleasant to work with from beginning to end. Additionally, it should be noted that the honesty/integrity of employees is greatly appreciated. I left a pair of cross country skis out during one of my visits and forgot to put them back into storage. A worker found them and they were put aside until I asked about them. Thank you for that!

DeLane Overton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erin Copeland  |  Premières impressions 
Évaluation :
4

Everytime I unlock and open my unit the alarm goes off??? Kind of curious to know why that is happening......thanks

Gregory Jones  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darin Martinez  |  Expérience générale 
Évaluation :
2

I never moved in and sent a move out request on 12/23. No one ever reached out to me or confirmed that my request was fulfilled and I started getting emails acting like I was moving in. The manager didn't even check to see if my unit was actually empty. He just claimed that my move out request couldn't be processed because my lock was still on the door. My lock that is sitting in my car is somehow simultaneously on the door of the unit. The only reason I gave two stars and not one is because when I called in the employee didn't argue with me and cancelled my rental like I wanted. Happy with her. I wouldn't use this facility again though.

Katherine Woolsey  |  Premières impressions 
Évaluation :
5

Wish the alarm wouldnt go off every time I opened my unit, and boxes are a little pricey.

John Byrd  |  Online Move In 
Évaluation :
5

David was so helpful and amazing. The process was so fast. I have rented a lot of storage units and this was the best experience of all of them.

Marsha White  |  Premières impressions 
Évaluation :
1

The guys at the front didn’t know what they were doing I handled everything online and I was still charged for a larger storage unit when I should have had the first month free , these guys didn’t even bring the truck to me made me go find it and it wasn’t in the spot where they told me , the facility is great but customer service was stupid

Katherine Jester  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julia Andersen  |  Online Move In 
Évaluation :
2

The storage is always clean and I felt safe even at night. The staff is a bit rude and rush you after you've purchased anything. The 1 800 number just hangs up on you and they are impossible to get a hold of

Joshua and Lyndi Petersen  |  Expérience générale 
Évaluation :
5

The staff was always helpful. I would use them again if I needed storage.

JOanna Maymon  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike neal  |  Expérience générale 
Évaluation :
5

David and the staff were great!

Matthew/ Lianette Reilly/ Rivera-Baez  |  Expérience générale 
Évaluation :
3

David the manager is extremely customer service friendly. The girl that works in the office ( not sure of her name) is so rude and makes you feel like you are so unwanted.

Victoria carrick  |  Expérience générale 
Évaluation :
5

It was very easy.

Kari Bellew  |  Expérience générale 
Évaluation :
5

Staff was excellent

Barry Nelson  |  Expérience générale 
Évaluation :
5

Everything was Great! The only issue is the Facility Alarm kept going off every time we opened our new unit, hopefully when we return that issue has been addressed because that thing loud. Cheers

Jason Rainey  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric McLaren  |  Expérience générale 
Évaluation :
4

My only disappointment is the lack of rate credit(s) for senior citizens

Aileen Donahue  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES SHERIDAN  |  Premières impressions 
Évaluation :
5

Management was very professional and helpful as were the employees

Alvaro Uriarte  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mandy Bain  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Chappelle  |  Expérience générale 
Évaluation :
4

Had problems with the after hours access to the storage facility. Doors and swipe card areas not working properly. Manager answered phone and was able to help us, which was hugely appreciated.

Benjamin Shea  |  Premières impressions 
Évaluation :
3

Overall, the storage experience was good. The distance to the unit was problematic to me, however, it was this facility that had available the size of storage space that I needed. The greatest disappointment was trying to communicate with the Office at the facility; it appears that the phone calls are transferred to the Regional Office when 5PM comes, even though the local office is open until 6 or 7 PM. In my experience, whenever the calls are transferred to the Regional Office, I can expect to be on hold for 15-20 minutes, and I confess that lately I have not waited the full 15-20 minutes to talk with the Regional people. These are really nice facilities, but if you need to talk with the local people, call before 5PM.

norman johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chrystal Jensen  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Briscoe  |  Online Move In 
Évaluation :
5

Very nice facility, well kept, clean, and organized. Excellent staff and good customer service. No issues at all during rental period. I would definitely return for service and storage if needed down the road. Merci.

Dex Larsen  |  Expérience générale 
Évaluation :
5

Love the first month's free rent.

scott case  |  Premières impressions 
Évaluation :
5

Excellent staff and help

larry sanders  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irma Fuentes  |  Expérience générale 
Évaluation :
4

Would checked excellent but you don't prorate When moving out. Even if just 2 days out of 31. Which I find very unfair.

julia kunkel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob Meith  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Strong  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon Griffeth  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Rowe  |  Premières impressions 
Évaluation :
4

I liked the way this is ran and felt comfortable with storing my items there.

constantino zapien  |  Premières impressions 
Évaluation :
5

This storage unit was exactly what I needed for a military move. I was able to get the first month at no charge which allowed me to offload my trailer and find a house. The facility itself is brand new and the paint still smells fresh. The storage units were clean and functional. I liked that they were well lit and accessible 24/7/365. The facility key card/entry system was nice and the alarms on each unit were reassuring. I ended up setting the alarm off once or twice on accident. Both times a uhaul employee entered the facility to check. Only complain is that the staff member didn't question my need to be there.

Nicholas Ferry  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VOLKMAR LUND  |  Premières impressions 
Évaluation :
5

We were so grateful for our great experience. David was very professional and kind. We got our first month free which was so nice!!

Angela Elsworth  |  Expérience générale 
Évaluation :
5

David, you and your staff were terrific, Thank You!

Angela Brewster  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff and appreciated the available carts to help move items. Very clean.

Paula Dugan  |  Premières impressions 
Évaluation :
5

Very good help in start-up Clean, well run storage facility

Arnold Shirk  |  Premières impressions 
Évaluation :
5

The facility was clean and COOL, which is really nice when it's hot out. They have carts with wheels and carts to help move mattresses, so convenient. I was moving by myself and thought it was going to take a lot longer, those carts saved my time and my back! Great experience.

Angela Nosler  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Preston Bowling  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Shibler  |  Expérience générale 
Évaluation :
5

So far, so good! Move-in was no trouble at all, and the facility is well maintained and seems secure.

JANICE ROMNEY  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kent fowler  |  Premières impressions 
Évaluation :
5

Dave Woolsey is always warm and friendly and extremely knowledgeable about UHaul services and products. I've interacted with him a few times over the course of the last year and he's always been extremely helpful. He's very competent at his job and deserves a raise! him and his employees are one of the reasons I continue to patronize this particular location. They've always been very helpful and provided exactly what I've needed. Thanks Dave and staff!

Lezlee masson  |  Premières impressions 
Évaluation :
5

Thanks Uhaul for helping me.

Veronica Constantino  |  Premières impressions 
Évaluation :
1

This location is a joke, the customer service is the worst I have ever seen. I rented a truck and storage from here and the employees are unhelpful and straight up rude. If they don't feel like helping you they will make up such outrageously ridiculous lies. Even worst is the general manager, I will never rent from any Uhaul again. I wouldn't even recommend this company to someone I didn't like.

michelle olsen  |  Expérience générale 
Évaluation :
5

I was treated with excellent service at this facility and would definitely rent here again. Thanks to David and his team!

roy quinton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Rowe  |  Expérience générale 
Évaluation :
5

Only thing I would change is another customer making rude and inappropriate comments Besides that great location and employees. Merci

Chryssy Berry  |  Expérience générale 
Évaluation :
3

.

reta wilson  |  Expérience générale 
Évaluation :
5

Sabrina was very helpful in answering all our questions, giving us a tour of the facilities and explaining the use and rules necessary to make our storage rental a good experience.

Marsha Pledger  |  Premières impressions 
Évaluation :
5

The gentleman that checked us in was extremely helpful and friendly! We were very impressed with the site as well.

MARLA GOLDMAN  |  Expérience générale 
Évaluation :
2

I found out after I completed all the paperwork and left that they don't have 24 hour access yet. We used another company

Traci Dixon  |  Premières impressions 
Évaluation :
5

It was great staff was very helpful

MARK OWENS  |  Premières impressions 
Évaluation :
5

An unexpected wait between asking and buying homes made a storage unit a necessity and we were very happy with the help we received from Uhaul in finding an appropriate size and location.

Maranda Hammack  |  Expérience générale 
Évaluation :
5

The service was quick and effective.

ANGELITA MALDONADO  |  Premières impressions 
Évaluation :
1

This location is the PITS. When I was a customer at the Ogden location, I got great service. I moved my things to the Sunset location a block or so from where I LIVE, and the service went to the DOGS.

STEVEN BEATTY  |  Expérience générale 
Évaluation :
5

Sales personnel are very much polite and the help to inform us of the details were very helpful

John Dimartino  |  Premières impressions 
Évaluation :
5

Excellent service and always friendly

Michael Rowe  |  Premières impressions 
Évaluation :
5

I love working with uhaul. David is awesome!

Loni Bouwhuis  |  Expérience générale 
Évaluation :
5

I have had excellent and personalized customer care. The staff and Gm respond quickly to my account and stored belongings.

STACY BRECK  |  Premières impressions 
Évaluation :
5

Very helpful. Highly recommend.

Melody Rockssi  |  Expérience générale 
Évaluation :
5

David was very professional and flexible to help us with our moving needs. We enjoyed a simplified and satisfied experience.

FRANK OWENS  |  Expérience générale 
Évaluation :
1

More than a week after booking I was contacted by the extremely rude GM to tell me it was canceled due to construction with no apology or offer to help find another storage option. Now I get a survey?

Christopher Heintz  |  Réservation 
Évaluation :
5

Building was clean, people were pleasant, everything I expected.

Ethan Judkins  |  Expérience générale 
Évaluation :
5

Great place.

Van Hadley  |  Expérience générale 
Évaluation :
5

Thanks so very much Dave and staff. Robb

Robert Facer  |  Expérience générale 
Évaluation :
5

Great staff.!!!! always helpful.!!!

Robert Martinez  |  Expérience générale 
Évaluation :
5

thank you just the right size for the things that we needed

kathy petersen  |  Expérience générale 
Évaluation :
5

Staff was very helpful.

Chris Randall  |  Expérience générale 
Évaluation :
5

The staff was very friendly. I would recommend this location to anyone.

Blake Jackson  |  Expérience générale 
Évaluation :
5

This facility was very easy to work with, very friendly staff. Great place to store our belongings for a couple months between moves.

Emily Callahan  |  Expérience générale 
Évaluation :
4

All the staff were friendly and courteous. I believe the price of the RV parking space was Way too high, which is why I was forced to end my rental agreement.

jan gross  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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