Customer Reviews for U-Haul Moving & Storage of Kalamazoo

8 090 évaluations

1004 Portage   Kalamazoo, MI 49001
(2 1/2 Mi N Of I-94, Between Lake and Vine Streets)

(269) 345-7141

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(269) 345-7141

1004 Portage
Kalamazoo, MI 49001
(2 1/2 Mi N Of I-94, Between Lake and Vine Streets)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie Wine 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carol Heimann 
Évaluation :
5

We pulled in, the staff unhooked the trailer and a receipt was emailed within an hour. Couldn't have been any faster! Thanks for making a long weekend easier!

Kathy Schultz 
Évaluation :
5

Great service and friendly help.

Sean Dougherty 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian Haight 
Évaluation :
3

Make sure the app is working properly for someone to return the equipment

Beckey Wise 
Évaluation :
5

Awesome service thanks

SAUNDRA WILLIAMS SULAIMAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Morgan 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Rice 
Évaluation :
3

Le service à la clientèle était génial. Internal communication was not. I was set to pick up in plainwell. Car hauler was stolen so they changed my location to Kalamazoo which is an hour away. I was told I'd be credited the rental but was not. What was supposed to take 40 mins out of my day now took 3 hours out of my day. Find better solutions when the customer is inconvenienced. I still payed for the rental wasn't credited anything like discussed and had to fill a full take due to having to adjust to uhauls inventory.

Brennan Kirby 
Évaluation :
4

Nothing. great communication great staff very helpful

Spring DeBoer 
Évaluation :
5

Dimitrius and the rest of this team are AWESOME! Very quick and professional. They are the reason I prefer in-person pickup from the Portage location. (I'd rather talk to them than to myself.)

Andrew Alspach 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Barnard 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mahmoud abdel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Glenn 
Évaluation :
5

Very pleased with the service. Would recommend UBox to anyone

Ed Staron 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Yaroch 
Évaluation :
5

Service was super

Ed Staron 
Évaluation :
2

My first impression was "cool, it's a nice truck." Upon inspection of the storage compartment it was dirty and needed to be swept. The cab was impeccable though - they did a god job detailing. However, the trucks fuel was on empty when I picked it up! I took pictures with time stamps. I was informed that the truck was supposed to be at 9/16. I called customer service and they said they put in a note but then they hung up on me and never bothered. When I returned my truck later that day - on time - I was met by opposition when I showed them pictures and informed them what happened. Initially they were reluctant to help and resorted to interrogating me and implied that I was lying. Thankfully my photos and bank notes proved that to be wrong. They kind of fixed the issues by giving me a discount but I paid a lot of money in fuel that I felt should have been considered. However because I only had a bank note and not an official receipt they dismissed me. Overall I was not impressed - especially not with the unprofessional attitude exhibited by the lady in store. Then again, nobody likes being yelled at and accused even if they did help you a little in the end.

John Warren 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Pitzer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Cisler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Davell Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariyea Clayton-Bailey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Stark 
Évaluation :
5

Sweep out the trailer..had all kinds of screws and metal pieces in it. Operated fine though and the guys hitched it up great.

Karen Clapp-Morris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Levy 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john Kernstock 
Évaluation :
5

Lots of trucks, well prepared for rental turn around, all lined up and ready to go, only downside is a slow computer. Very well run Uhaul business.

DALE SYVERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK STEVEN MAINEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridgett Gray 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Spencer Dean  |  Premières impressions 
Évaluation :
4

email my receipt for the charges placed on my card the day you charge them. I am Tired of having to call. several days later to get the dollar amount.

Lawrence Wachowski 
Évaluation :
2

Waited an absurdly long time at the desk for assistance. When someone did arrive, Questions were brushed off and it took multiple inquiries to ask for clarity. We were also given a vehicle with no fuel, and had to go BACK to the desk again to clarify that we'd get a fuel credit. Truck was dirty and the steering wheel was loose. Awful experience, will not visit this location again.

Tamara Bakr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joel pryson 
Évaluation :
5

Mark and the team there are great

LUKE MICHAEL KETTERHAGEN 
Évaluation :
5

Go over inside/outside with customer!!!

Anthony Maddox 
Évaluation :
2

Manager was rude and I fill like I got over charged. I would not recommend this store to anyone!

eva raifsnider 
Évaluation :
5

Good overall. Great pe👍

Antonio Gonzalez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA CLAY 
Évaluation :
5

This Uhaul physical site opens as 7 which is a big advantage over the other sites in the area if you are attempting to get something done in one day. Unfortunately, this site did not have a 6x12 open trailer with a ramp available as one was rented from the site some time ago and none have been returned to this site. I rented the 6x12 open trailer without a ramp which turned out to serve our needs almost as well. It certainly would have been more convenient to roll bags of concrete off the trailer. There is a discrepancy in the weight capacity of the trailer which should be corrected. When you reserve online the listed capacity for the 6x12 open trailer WITHOUT ramp is 2 670 pounds. However, printed on the inside of the trailer itself the capacity is stated as 2 400 pounds. Although in our case we were below both, this discrepancy should be clarified. I have no idea whether the same discrepancy exists for the 6x12 trailer WITH a ramp. Lastly, I liked the design of the hydraulic brakes on the trailer. I found it ingenious.

john cipolla 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kourtney Ketterhagen 
Évaluation :
2

I put in a dispute of charges because I was charged for gas when I took the truck to the gas station and filled the tank until it the gas pump stopped. I put 3,7 gallons in the truck and only traveled 21 miles total. No one has reached out to tell me the resolution of my dispute, and it has been 9 days now. I have used Uhaul many times in my life and this is the last time.

Marjorie Goodwin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn White 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel Taylor 
Évaluation :
5

Easy to deal with

garry care 
Évaluation :
5

Quit screwing your clients, My experience sucked there, I will NEVER use UHaul again. WOW $30 off next visit, when your company wasted an entire night of my time just trying to pick up a vehicle to rent !! unorganized, a joke, and disappointed. NEVER AGAIN UHAUL

Stacey Sparks 
Évaluation :
4

First, the location was awesome and the staff was friendly and helpful. The windshield of the truck was covered in something, on the inside, and one of the employees helped me clean it before I took the truck. Second: The Truck. What a POS this truck turned out to be. Initially I felt like I was risking my life taking this thing on the highway. Even on an unusually long on ramp, this thing could barely get up to 50 MPH, with the pedal to the floor. The engine was SO loud, I couldn't hear the radio and thought perhaps someone had taken the catalytic converter. Each gear shift was a loud "CLUNK" with the truck lunging forward. Eventually I was able to get to 65 MPH, but the noise persisted. I literally got off the highway to check the exhaust system as I had a 250 mile trip ahead of me. Everything appeared to be normal so I hopped back on the highway. I managed to make it a quarter of the distance of my entire trip and burned a half tank of gas doing so,.,,,there's something not right with this truck. After a short break, I fired the beast back up and headed out...eventually, the noise became less and less and I traveled almost twice the distance as the first leg of the trip with the remaining half tank of fuel. By the time I headed back towards home, the noise was tolerable and I could hear the radio more and more, Acceleration improved exponentially and the shifting was smoother. By the time I dropped it off (2 hours late and $127 in gas for a 250 mile trip) the truck idled smooth, shifted smooth and had to seem like a different vehicle if there was a previous single driver. I imagine the smaller trucks don't get out on the highway often, but they need to just to burn the carbon out of them, or however maintains them need to pay better attention.

TODD KOCIAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Butler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Sheneman 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kiyona harris 
Évaluation :
4

Although all I can think of is what I consider a nightmare, I can’t blame U-Haul. My issue was the bill I received, that being said I will say it was corrected and I want to say, I thank you.

LARRY GREEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Ezell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Curtis 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matt Pustelnik 
Évaluation :
4

Not all of the brake lights worked on the trailer, just one of the upper ones. Otherwise great experience, trailer towed smooth and straight

Ryan Steele 
Évaluation :
5

The u-box was a perfect solution to our needs Moved from Florida to Michigan trying to keep expenses most affordable as possible. Per the website determining how many containers would be needed and both local UHaul teams were helpful with drop off and pick of containers. Would highly recommend their services

Susan Wright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawn sanders 
Évaluation :
4

Inside of box truck was wet and dirty. Recommend power washing and drying between rentals

Casey Mcvoy 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marc Egan 
Évaluation :
4

Our truck was not clean at pickup, however our rep Whitney or Wendy, sorry I don't have my receipt, was so helpful and understanding I can overlook anything else. We moved my deceased mothers things (she was not aware of this) her caring and calm nature made a frustrating situation better. I would use again because of her. Truck's should be cleaner through.

Sheneice Alexander 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom Moss 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barry Whitehead 
Évaluation :
5

Le service a été excellent. A rudimentary waiting space would have improved the wait for the hitch installation.

RON VRBA 
Évaluation :
5

The team members at this location were super friendly and helpful.

Robie Millers 
Évaluation :
4

customer service was Perfect. Patient, knowledgeable and helpful. The truck was PERFECT... new vehicle, well maintained! no issues. The handcart did not work, as the wheel was locked! :(

Paula Hazzard-Reed 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Castanier  |  Expérience générale 
Évaluation :
5

Thanks for the unit

Stephen Martin  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sherry Richmond  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Johnson 
Évaluation :
5

I don't get paid to advertise, so I don't recommend any business. However I was very pleased with service of Uhaul & hope business is very successful. I personally look forward in near future to using service again. Very kind & professional service. Thank You.

Anthony Beckem 
Évaluation :
4

The truck was frozen and snow covered. It took some time to free the doors and defrost. Some help from the local office or a warning regarding the effort required to prep the truck would have helped. I do understand the conditions were extreme with the bitter cold.

Kevin Snow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Larson  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deidre Mihok 
Évaluation :
5

All Good

Robert Anderson 
Évaluation :
5

Great employees who were very helpful. Thank you UHaul!

Clayton Seneca 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Jordan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen DeMello 
Évaluation :
3

The staff are slightly rude. I was unaware that you have to load your equipment because Stadium does it for you. So I left the business got clear across town and had to go back to pick up the dolly asking for it not to count toward my mileage only to be told it was my fault because I should have loaded it.

Caryn Jo Sylvester 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FAYLIN PRIEST-DE GOODWIN 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deborah Choate 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim Marshall 
Évaluation :
1

I was double charged, was told I was being refunded the original charge and then was charge again and never received my refund and now my account is over drawn

Brian Cooley 
Évaluation :
5

Mark Malone is the man! He will make sure you're taken care of.

Ryan Oberlin 
Évaluation :
2

Mark (owner) was agitated by other employees and was sharing his thoughts with someone else while I was standing at the counter. Didn't have 3 pieces of equipment that I requested (2 furniture dollies and one regular dolly). Gave me a dirty truck that I had to drive off the curb onto the street to get it out of its parking spot. According to Mark, "they do it all the time." This rental experience was completely different than what I've encountered in the past.

Sean Randall 
Évaluation :
4

The manager was great! The online customer service needs more training.

Gloria Harrison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

timothy wells  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trey Warren 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chee Mun Ng 
Évaluation :
5

Easy check in - easy check out. Friendly staff.

Marcia Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefan Jovanovich 
Évaluation :
3

Clean the trucks. Keep them in running order ( the transmission in our rental was about to die) the gas mileage wasn't accurate either.

Amanda Fleming 
Évaluation :
5

Uhaul Moving and Storage is always courteous and professional. The vehicles are clean and run well.

Adam Parmenter 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nakia Cobbs 
Évaluation :
5

Dropped off after hours. In this instance the app worked great and drop off went smooth.

Peter Aranda 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN JEFFREY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaquana Williams 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Beckey Wise 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica Buckman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Hughes 
Évaluation :
4

It was fine but we got approval to return our equipment to Lansing MI . Now we are being told we should have not

BRENT SCHADENBERG 
Évaluation :
4

It was fine but we got approval to return our equipment to Lansing MI . No we are being told we should have not

BRENT ALAN SCHADENBERG 
Évaluation :
5

S.O.

Lawrence Arundel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin Pride 
Évaluation :
1

I experienced a blow out on one of the tires and it took 3 hours to get a person from roadside assistance to fix it. My running lights were not working, and I was pulled over by the police.

Ron Perry 
Évaluation :
5

I couldn't believe it was finished in under one hour. Thank you very much.

Kenneth Otto 
Évaluation :
5

Great place to get a U-Haul! The owner helped me out and gave me all the information I needed to get going with my box truck rental.

Brendan Edgington 
Évaluation :
4

It was a clean and secured site.

Latasha Jones  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexandrea Bailey  |  Expérience générale 
Évaluation :
2

There was a really bad smell in the unit that left our items smelling bad.

Alexandrea Bailey  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUCAS RANDALL MCCAULEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tianna Mcclenton  |  Premières impressions 
Évaluation :
1

Over charged for U-Haul plus didn’t get money back for U-Haul

Vershawna Mccreary  |  Expérience générale 
Évaluation :
5

Staff were really great to work with. Also uhauls app processing is excellent

David Morgan  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

verdell burnett  |  Premières impressions 
Évaluation :
3

You get an average rating because you literally sent me emails every day to get a review and multiple times a day, all hours of the night. Stop emailing me.

Daniel Harvel  |  Expérience générale 
Évaluation :
5

Thanks for the good customer service!

Dazaray Rodgers  |  Premières impressions 
Évaluation :
5

Great place to store your stuff

Luis Celis  |  Expérience générale 
Évaluation :
5

Always helpful to the community

JESSICA BLACKSTOCK  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea Young  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kenneth Ritchie  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA DENISE HERRON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicolaas Wessels Boer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Riddle  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shalaya Pawlowski  |  Premières impressions 
Évaluation :
1

i checked in and checked right back out

Shalaya Pawlowski  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

keonde rogers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA OCAMPO  |  Premières impressions 
Évaluation :
4

No complaints. My needs were met. And I know my belongings will be safe for a month.

NATHANIEL GERARD HAYDEN  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIMBERLY BURRELL  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cody Proctor  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dequanhayes Woods  |  Expérience générale 
Évaluation :
5

Best Uhaul experience I've ever had. Jasmine especially and her crew was sensational consistently whether I got a storage space or truck. If you had undercover boss you'd probably promote her to the top and with max benefits, and she'd be an example for the entire Uhaul system .

GREGORY GRATWOOD HILTON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Winters  |  Premières impressions 
Évaluation :
5

This is the first time I have received such great service since I can remember. Especially when I was ready to quit using U-Haul because of the rude male I spoke with in Arizona several weeks ago. Jasmine has old school integrity and service, 1st I've seen in her generation. She is assistant manager in Kalamazoo. Great staff on Portage Rd.

GREGORY GRATWOOD HILTON  |  Premières impressions 
Évaluation :
3

There were roaches in my unit.

Tiffanie Head  |  Expérience générale 
Évaluation :
5

GM was awesome and very helpful.

Ricky Acosta II  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CASSANDRA EASTMAN  |  Expérience générale 
Évaluation :
5

This is a pretty good place to do buisness as long as you stay in touch with them they are very easy to work with. The only thing that I had an issue with at first was finding the number for the actual Uhaul Service center and Storage Facility that I was working with. I recommend that you ask for their direct number when you are in the facility filling out paperwork so that you do not have to go through the corporate phone tree and answering service which by the way is not very helpful and has proved to be very frustrating compared to working directly with the on site staff members.

amanda warren  |  Premières impressions 
Évaluation :
5

We had an outstanding experience with the U-Haul. We were coming from three hours out of town and hit construction which put us behind our scheduled pick up time. During a busy moving season in a college town, the staff was kind enough to move our pickup and return time to ensure we had adequate time for our move. Pick up was smooth, the staff helpful and friendly. There was different staff on duty when we returned the trailer and moved into the storage unit but the service was the same, top notch. Kind, patient, helpful and had a great sense of humor. Would highly recommend U-Haul Moving and Storage of Kalamazoo (1004 Portage Street Kalamazoo, MI).

CASSANDRA EASTMAN  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harvey Thompson  |  Premières impressions 
Évaluation :
5

Jessica on portage rd uhaul is awesome, so nice and sweet when you enter, and very helpful!

Rochanda Pascal  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Valerie Abraham  |  Premières impressions 
Évaluation :
1

Filthy ruined my couch nice did chew through walls from other units into mine pooed peed all over my furniture will never come to uhaul again will not recommend this uhaul to anyone unless they want to ruined their property and while pandemic ragged uhaul did not care 8 % unemployment was crippling people's life's uhaul wanted their money greed careless company good day

Roger Herring  |  Expérience générale 
Évaluation :
5

The staff was extremely friendly and helpful. Can't recommend enough to others.

RAYMOND GARDNER  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melody Coleman  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY BURRELL  |  Premières impressions 
Évaluation :
3

The manager was polite and trying very hard to efficiently handle the folks in the queue waiting for service. Unfortunately, he opted to try to handle two customers simultaneously at two registers. This slowed down the process and was frustrating when it was finally your turn.

George Neuman  |  Premières impressions 
Évaluation :
5

The guy that helped me was friendly and quick. He even moved the truck for me cuz I didn't feel comfortable backing it up onto Portage rd. Definitely glad i chose this place.

Martin Rimson  |  Premières impressions 
Évaluation :
4

Thoes stairs were a bear with heavy stuff. Am.grateful for the help when I asked for it. Is a ramp possible? They guys were great! They even told me about a job opening comming up when I asked! Thanks

Lisaann Kelly  |  Premières impressions 
Évaluation :
5

Ryan Revis was very helpful and deserves a raise

Luis Coronado  |  Premières impressions 
Évaluation :
1

This was the worst experience ever!! We tried to store our things here but the units we were rented were locked and no one had a key. No one knew what was going on while we had PAID movers to help!!

Janelys Martin  |  Expérience générale 
Évaluation :
2

I regret choosing this location for my unit.

Jessica Ivey  |  Expérience générale 
Évaluation :
5

It's a perfect place storing your stuff and it takes the worry off your mind that nothing will happen to your stuff but the smaller units could be cheaper like the one I had cost too much money

william pontius  |  Expérience générale 
Évaluation :
5

These 2 guys ROCKED it! I hope I get them on the next move in August

Paul Ventimiglia  |  Premières impressions 
Évaluation :
5

Thank you so much for keeping my U-boxes indoors, safe from the rain. Christian was very helpful & kind to my mother and also with sorting the delivery of the Uboxes out with the movers.

patricia hunting  |  Expérience générale 
Évaluation :
2

card machines were down for a few day so i was unable to get into my storage.When we ended our storage there was an opening at the top liking someone tried to come into our storage.

Jordan Taylor  |  Expérience générale 
Évaluation :
5

Very helpful in assisting

GILLIAN WILSON  |  Expérience générale 
Évaluation :
1

The manager gave away my reserved trailer to someone who just walked in without double checking ID's, etc. Didn't check ID or anything. Told my my box had already been picked up. Not the case.

Rozlyn Ross  |  Expérience générale 
Évaluation :
1

We would’ve liked it to use the storage facility in Kalamazoo however when we went to check there are no units available even though we had a reservation

Michael Kessler  |  Réservation 
Évaluation :
1

Although I was able to make an online reservation, there were not any storage units actually available. This was very disappointing.

Zachary Porter  |  Réservation 
Évaluation :
1

YOU ALLOWED ME TO BOOK A STORAGE ROOM AND THEY SAID THEY DIDNT HAVE ANY WHEN I GOT THERE. I WASTED SO MUCH TIME LOOKING FOR PLACES AND AT THIS POINT I JUST GAVE UP.

luis vargas  |  Réservation 
Évaluation :
5

Kevin, the manager, was helpful and attentive to everything that needed to be done with my cross country move.

Alyssa Laney  |  Expérience générale 
Évaluation :
5

Personnel amical

Daniel Foley  |  Expérience générale 
Évaluation :
1

Never been contacted regarding my account, and every time I call they say they'd call me back...

landry luwara  |  Expérience générale 
Évaluation :
3

Friendly helpful staff!

Becky Tase  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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