Easy hookup and haul. Easy return.
JEREMY LCustomer Reviews for U-Haul Moving & Storage Of Lincoln
Testimonials From Recent Customers
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Super friendly staff! I was blown away by the kindness they showed me.
Scott KThe young lady who set up my rental issued three access cards, one that didn't work and she did not ask for me to bring it back by the office to correct the error. Later when we tried to access, we ran into the same problem and when I called and spoke with Dorleen, she asked me to bring the card back into the office because it was probably defective. If this young lady would have given this advice when we first encountered the difficulty, if would have saved us time and inconvenience.
Celois C | Premières impressionsManager was incredibly helpful and staff very accommodating!
William PVery friendly staff. Great customer service
Tiffany HFriendly, helpful and close to home! Love the climate controlled storage options.
STEFANIE J | Premières impressionsNothing at all. Cortez was friendly and had a smile on his face. Wonderful experience.
Briana RGreat Team would recommend this facility
Jamalle RThe staff was very polite and helpful. It was a pleasure meeting them.
WILLETTA M | Premières impressionsCortez was great and very helpful
Thomas CThank you to the staff for the God given help.
JOSLYN P | Expérience généraleNothing everything was fine good customer service
martin eStaff is very responsive and professional. The facility is well kept. Prices, however, are too high!
Livington L | Expérience généraleGreat customer service!!! 😄 Thanks for making my experience quick and easy.
John CKeep up the good work.
joycelyn mI was overcharged for 25 miles. I would like that refunded to my card. I didn't want to argue with the person helping me, but the truck had 25 miles on it than was listed. I explained that, but she wouldn't listen.
Marcus BThe service was great and the staff were all very friendly and helpful.
Taylor SRien
Debbie WThe Phone app doesn’t work right so I didn’t choose to have you check in my truck and pay the extra $20 I had to because the phone app did not work correct
Antonio MIt would have been a plus for all of the items listed as available online to be available at the time of pickup.
Jennifer SGreat staff! Always very helpful.
Sean MRien
barbara hAWESOME Customer Service and the UHAUL Truck drove well and was clean inside. I will recommend to family and friends. THANK YOU SONIA
Sonja LThe U-Haul service was very good if I ever need to rent a truck I will come to U-Haul.
Leslie OEverything was top notch!!!
stanley bAll was good! Thank you!
Muriel bI have had really bad experiences at different locations around OKC. This the first location I've been where they were polite and caring. My experience at this location on NE 36th makes me want to return to use the services again as well as refer them to my church and friends. Merci encore.
Katrena JWonderful and helpful staff. Storage unit was very clean even after 3 years. Worked with me on payments and made sure my storage was secure. Je les recommanderais à n'importe qui.
Ashley S | Expérience généraleCortez was very help and efficient.
Ashley SEverything went great! The man that helped me was very patient and kind, and I would definitely rent from there if I need to in the future.
Exsa SKeep up the good work.
Monica JGreat job
ERIC PThe rental was wrong size and I was charged insurance and had declined it at time of booking. What I expected to cost no more than 60 turned out to be over 100
Kristi CSuper friendly.
SHAUNTI L | Premières impressionsStored all my belongings here for a month while waiting for my house to become available. Very clean and secure, easy to access. Will definitely use them again.
JENNIFER C | Expérience généraleCan't think of anything. The process was seamless and the staff was professional and polite.
Stephanie HNothing at all yall are great!!!
Shantell CThis is my 3 return to the location, the staff all the staff have been helpful and courteous, I have witness first hand several staff offer solutions to resolve an issue; for instance, I needed vehicle storage, at the time there were zero space available, yet the manager suggested she place me on a waiting list and said " I will go through the car inventory to double check". I returned the follow week and the manager advised " zero vacancy " yet again she went beyond the call of duties and called 2 other hauls to find out if the had vehicle storage
Anita H | Expérience généraleWould have liked a garage door but over all everything is fine
ladonna l | Premières impressionsThey are super!
Don PThe staff is always nice, friendly and professional. Always willing to help.
lonitta i | Premières impressionsOnly issue was with the furniture dolly. It did not roll well so I could not use it.
Jason MThe kid that took my return was lazy and told me that I wasn't going to be charged anything but as soon as I drove off I was charged 54 more dollar. I think he needs more training and should learn some work ethic
Bret WI had no problems with this particular location. I received excellent service. My problem was with the self-return process. The app had probems verifying my location and receiving my photos. However, I called the toll free number and received great help from a customer service rep. Overall, I was very pleased with the service I received.
dennis lVery good customer service well clean Standish
Ana MDorleen was amazing. She provides great customer service.
Nikeda S | Expérience généraleI don't remember his name, sorry, but the guy who helped me was super friendly, professional and made the whole experience very pleasant in the short notice I had. Fortement recommandé!
SHANE D | Premières impressionsThe people at this location, were helpful, but we had a problem when unhooking the auto transport. I returned the truck the next day with no trouble but i haven't received my receipt yet.
Horace SVery good service by staff. Every aspect was handled professionally. I was assisted by Cortez who was excellent in his work. I'd use this UHaul again.
James hCortez is super friendly, helpful and have great customer service skills. He assisted me through the whole process and made it super easy for me!
ronek j | Premières impressionsI have had a wonderful experience within a years time of having my items in a storage unit and U-Haul truck rental. Excellent customer service every time.
Angela VExcellent service
Deborah D | Expérience généraleDorleen And her staff has been Amazing from the beginning to the end of my storage contract.
Tyeyonda T | Expérience généraleArrived early they had no issue with getting my reservation handled
Merceds FSome of the supplies ordered was not available. I ordered more blankets/covers than needed because I was not aware that the truck would be stocked with them. The attendant was very nice and informative. For example, I didn't know the truck price was the same for up to 24 hours.
Luvetta AEverything was excellent
Myra BPrices are out of control, just like everywhere else. It should not cost over $100 to rent a van, in town only, for less than 8 hours.
james WFor the Whole time I had a storage
TEISHA H | Expérience généralevery helpful and friendly thank you so much!
James VAgain, very quick, very painless, and very friendly drop-off.
Robert SI've used this location frequently as we rent trucks and trailer for business. Always good service. Use the online check in if you can.
John CFor me keep up the good work. Customer Service was great. Merci.
kenneth hMy storage leaked all my clothes and rats have babies in my storage unit all over my clothes and my bed I have a queen size bed I lost I have clothes I lost I have pictures that I lost shoes that I lost
LaDonna K | Expérience généraleI had a great experience. the staff were great. They had the equipment/Truck I needed. Just rented a truck a week ago and the Bricktown location did not have a truck. I had to go 13 mile out of the way to pick up a truck. I will use this location more often.
Herschel BGreat Excellent
EVELINE G | Premières impressionsVery good people do their best to help you get your things done.
Jamal AI would highly recommend this storage facility to others.
Ivette F | Expérience généraleGood Job staff !!!!!!
ernest c | Expérience généraleThey were really good in helping me get the storage unit I needed thanks for the help and space I needed.
CAROLYN T | Expérience généraleKeep up the good work!
Kelvon V | Premières impressionsVery impressive helping every step of the process. It went exactly as it was planned even better they gave me more time on the rental truck to get it done and I needed it.
VINCE L | Premières impressionsKeep yo the extraordinary achievements
SHAWNTA S | Premières impressionsExcellent staff tram players professional the staff is friendly I love my experience
Anita H | Premières impressionsOn that day, everyone that assisted me was very helpful, nice, understanding, professional, and I will always be grateful for them and the facility.
lonitta i | Expérience généraleWas there for 3 years
Carol S | Expérience généraleThe AA ting man working at this location is a tremendous asset to your company! He was professional, helpful and kind throughout the process of renting and returning our U-Haul then assisted us further with storage rental when original moving plans abruptly changed. I'm sorry I can't remember his name at the moment, it started with a C. We appreciate his help very much.
MINDY G | Premières impressionseverybody had a smile and was well and what's well Behaved bless you all
kay b | Expérience généralei love the help very family friendly god bless thank you
kay b | Premières impressionsKeep up good work
TEISHA H | Expérience généraleThe storages are not well contained. When it rain, the storages get wet inside damaging people's property.
Kashonda R | Expérience généraleVery helpful.
David S | Premières impressionsI have to say Cortez is one of the nicest people I’ve ever met and very helpful and professional and a people person made things very easy for me
gregory c | Expérience généraleThey just need someone to be there just in case something happened because I paid my storage bill and they still kept a lock on my unit and I couldn't get in had to wait till the next day
TONYALE P | Expérience généraleMy Experience was the best. I was treated like I was a family member, and they all went the extra mile to help me with my mother transferring from Chicago to OKC with all her things
shirley c | Expérience généraleIt was rats in my unit and in my boxes now the rats are in my apartment it jumped out one of my boxes and it was dead ones in my unit also rat poop everywhere
Lakeiza B | Expérience généraleBoth employees were very polite and helpful.
Avery C | Premières impressionsAwesome customer service
tammy b | Premières impressionsStaff is very polite, nice & most of all very helpful. Thanks U-Haul .
Kimberly N | Expérience généraleVery Nice Lady.
Eveline G | Premières impressionsUhaul is the best. I always look to them when i plan to move. I like the one on ne 36th in okc and the one on se 29th in midwest city. Both places i can rely on to help me in my situations.
Roger L | Premières impressionsThe lady that helped me was very kind. She allowed me to look at the unit before completing the transaction to confirm that it is big enough. They found something more suitable for me and got me going. Merci.
ANTWONETTE H | Premières impressionsThe woman running the Lincoln uhaul facility on ne36th street in OKC,ok has been extremely helpful and caring we need more people like her around
Andre T | Expérience généraleThey do everything posible to get what we need ...and even go the extra mile for us I'm very satisfied with your service thank you.
Irma S | Expérience généraleI appreciate Al the kindness and caring ways that the employees and U-Haul associates were to me.
Breverly B | Expérience généraleMr Cortez at the NE 36th Street location was friendly, , patient and very knowledgeable about all that I asked and needed. Great employee!
Sandra R | Expérience généraleLove it
TRACY W | Premières impressionsStaff are friendly and helpful. They help me to rent my parking spot for my trailer.
MUHITTIN K | Premières impressionsUnit I had was damp and my items smelled like mildew
KAROLYN M | Expérience généraleNeed better securing on storage unit real easy to break in looks like to me or put some cameras on storage units
LARRY R | Premières impressionsGreat management!
JUANITA J | Premières impressionsGood easy process to rent storage
Diane C | Premières impressionsThe Staff at this location are always nice and friendly, all shifts.
KAREN L | Expérience généraleVery professional Thank you
terrell b | Expérience généraleThere were mice in the storage.
Peggy M | Expérience généraleDorleen is awesome! She came out and helped in the cold wind to help. She is very polite, really appreciated her!
Wesley H | Premières impressionsGreat customer service!!!
Nikeda S | Premières impressionsI love it good poeople
Emily R | Expérience généraleMy move out date was on September 12, 2021. I called on September 13, 2021and talk with a lady, at the main U-Haul Corporate office, who was suppose to have you contact me concerning my move out date. Cab you please call me at 405-204-7747. To verify that I don't owe and money for storage. Thank You.
HOPE T | Expérience généraleI have no complaints about the service I received at the Lincoln u haul
Maxcine T | Expérience généraleEvery one there was always friendly and helpful
SHEMIA D | Expérience généraleThank yall for help me
Emily R | Premières impressionsVery helpful and exceptional at their job performance! 100 Stars to this location on keeping Our properties Safe And Protected!! Ty! After Using you a few times would most definately refer this place as the number one spot for safety and security on your properties!
CHRISTA H | Premières impressionsThe woman here are very very nice!
CHRISTA H | Expérience généraleThank you for all the help that you gave me I was very stressed out and having the worst panic attacks ever and coming in and getting out as quick as I did was much appreciated
precious m | Premières impressionsThe assistant manager was so helpful and kind and went above and beyond to make my experience seamless.
KayLeigh C | Expérience généraleVery clean and professional
Brian D | Expérience généraleNo comments
Teresa j | Expérience généraleThe front desk worker was very helpful
latriice w | Premières impressionsUn travail bien fait
Rodney P | Expérience généraleThey always take great care of me. I've been storing my vehicle here for 11 years.
CYNTHIA D | Premières impressionsVery good!
charles h | Premières impressionsVery professional service.
Mary S | Premières impressionsVery helpful staff , place was very clean. First place I had reserved was disgusting, so glad I changed to this location
Claudia w | Premières impressionsThe staff and manager worked with me through covid-19, homeless, jobless, relocating 3x, sickness off and on. Treated me professional and like family. Communication was excellent. Made my stress level 0. After loosing so much in life I was able to keep everything.. Thank you all.
Patrica b | Expérience généraleYour staff was friendly and courteous thank you so much for your services.
dionne m | Expérience généraleGreat staff.
Elroy S | Expérience généraleGreat professional service and well kept facility
BRIAN B | Expérience généraleVery good friendly people
John T | Premières impressionsThe lady there that day was extremely helpful and swift with processing my setup information, aware that I had movers waiting outside charging by the hour. She even convinced me to get a larger unit which was just the size I needed.
STEPHANIE M | Premières impressionsMy only issue was a leak in the roof my unit that went unrepaired for over a month in the summer. I had several items ruined that were not taken care of under my insurance coverage (cumulative value was less than $100 deductible). Cookware and a pair of silk shoes rusted and molded, but it was eventually repaired.
GAYE C | Expérience généraleThis was a excellent experience from the last tine i used this location . great staff , communicatons and courtesy.......
falesha j | Premières impressionsI was served with kindness and will recommend my family and friends to use U-Haul.
Maria B | Premières impressionsEmployees were very friendly and helpful.
ONA M | Expérience généraleShelbie was so nice and very helpful. With Shelbie's help alone the store would rate as excellent.
Tamara S | Expérience généraleThey did a great 👍
leo h | Premières impressionsThis was my first time using a storage facility, great experience.
Bennia J | Expérience généraleGreat service and friendly staff!
Linda B | Expérience généraleGood friendly people and service
Darius H | Expérience généraleThe whole experience was hassle free.staff professional and courteous. thanks
Tara L | Expérience généraleCustomer service was everyone's top priority, they all deserve a raise
DAVID A | Expérience généraleThe person handling me was great and very helpful. I would rate her a 5. Also the bathroom was very clean.
Renee R | Premières impressionsmerci
Jim ` | Expérience généraleGreat place
Megan e | Expérience généraleU ladies r so awesome thanks so much job well done.
michelle p | Expérience généraleGreat staff great place
Terry W | Expérience généraleDirksen was very helpful from the beginning to the end. The manager was also very detailed with providing rental information.
Latasha t | Expérience généraleExcellent
Marcus D | Expérience généraleKeep up the good work!
LINDA W | Expérience généraleVery friendly staff!
Charles S | Expérience généraleBEWARE!!! Frequent rent increases. Minimal property improvements. Call station at gates have been inoperable for several months. Former 10'x10' climate controlled storage renter of four years.
ERIC T | Expérience généraleAs a visitor to Oklahoma City, I couldn’t ask for or expect a better experience.
David C | Expérience généraleTruck reservation included 30 days storage in comparably sized unit, but I was given one that held less than half of the load and had to pay for a second unit. Staff was unable to comp the difference.
Gerrit D | Expérience généraleVery good service.
Jessy r | RéservationI had a unit for over 6 years, and the rent went up about every 6 months. My unit had rats and leaked during heavy rains. The rats urinated on things and the water damaged some antique furniture. Sad.
ELIZABETH J | Expérience généraleGreat staff, overall good experience.
KIMBERLY V | Expérience généraleI wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Thanks
patricia r | Expérience généraleI wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Thanks
patricia r | Expérience généraleEverything in my storage was secure. Thanks
IZETTA M | Expérience généraleReserved unit wasnt available upon arrival,after 2hrs w/computer issues was then put into a more expensive unit,was told I would receive a monthly discount for all the troubles and that wasnt honored
Kathy W | RéservationEveryone was very present i will always come to uhaul for my moving needs.
LaDonna G | Expérience généraleShe was very helpful.
FERDINAND N | Réservation