Évaluations des clients U-Haul Moving & Storage of Markham

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Markham

Cote générale :

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Karissa P H.
Évaluation :

Make sure you return before they close cause even if you do the close out after hours they still find a way to charge you $20

Lyssa S.
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My experience was outstanding from the ease of booking on line to the representatives in the store. I will definetly recommend this location!

Kerry J.
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Customer service could be better picking up and dropping off the truck. Both locations displayed sub-par customer service.

Ada H.
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Continue to do what you are doing.

Katherine M.
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I will not utilize U-Haul ever again.

Stephanie M.
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Le client n'a pas laissé de commentaire.

Andrea P.
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Le client n'a pas laissé de commentaire.

Kareem N.
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Nothing

Theretha R. | Overall Experience |
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Vernita is very good.

Valerie A.
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Le client n'a pas laissé de commentaire.

Reginald M.
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Le client n'a pas laissé de commentaire.

LUCILLE W. | First Impressions |
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She was such a delight very personable and awesome customer service

William C.
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The staff was very professional and friendly and the facility was very clean and organized truck was clean and ready to when i got there

Anecia M.
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Nothing needs to be improved very friendly and professional employees.

Quadonda G.
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Le client n'a pas laissé de commentaire.

bruce S.
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Le client n'a pas laissé de commentaire.

LaMaya D.
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Le client n'a pas laissé de commentaire.

Terri T.
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Le client n'a pas laissé de commentaire.

Tyrone D.
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The customer should be treated with the utmost respect and professionalism at all times! Also, customer complaints/feedback should be taken with the utmost seriousness.

Frederick G. | Overall Experience |
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Very professional staff, location clean, no problems, no complaints!

CORVET W.
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Le client n'a pas laissé de commentaire.

Dawn D.
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Thomas was wonderful! Such a nice man and he explained everything to me. I will recommend this location to everyone I know and put a nice post on Facebook

David H.
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Needs no improvement good customer service

Brian B.
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Le client n'a pas laissé de commentaire.

Vanessa T. | Overall Experience |
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I really felt that my items where in a safe place thanks.

Lucille M. | Overall Experience |
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Never had a problem. The staff was friendly and the unit clean.

Elaine L.
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I love great customer service, The general manager was awesome Kudos.

Javona S.
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Le client n'a pas laissé de commentaire.

Edward D.
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The truck we rented was very clean but smelled very strongly of cigarette smoke.

Ashantee G.
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I don’t appreciate being over charged . I paid 64 to look at my statement and it say 74

Jemel C.
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Le client n'a pas laissé de commentaire.

SHAUNTAY C. | Overall Experience |
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The service was great this is the second time I used the u-haul storage good experience every time

erica S.
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Le client n'a pas laissé de commentaire.

Benita S.
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Le client n'a pas laissé de commentaire.

Shelia B.
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Le client n'a pas laissé de commentaire.

ROBERT H.
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Allow debit cards for rentals and not just credit cards!

Robin M.
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Le client n'a pas laissé de commentaire.

Deon R.
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Thanks it got the job done customer service was superb

Pearlie N.
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Super Great!!

beatrice M.
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Le client n'a pas laissé de commentaire.

Lara W.
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I think this location is doing thieir very best to make sure all thier customers are pleased & satisfied, all the staff are very wonderful

Christopher D.
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My experience was great facility was clean The workers were very professional

LINNETTE C.
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Le client n'a pas laissé de commentaire.

lillian H.
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The miles on the truck did not match the miles on the piece of paper when I left U-Haul and they overcharged me and mileage

Matthew N.
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Excellent experience.

carolyn P.
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Customer service was excellent! The easebof returning the truck was also great.

vivian J.
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Le client n'a pas laissé de commentaire.

Justin S.
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Everything about the rental process was simple and thorough. I've rented from other UHaul locations in the distant past and I feel compelled to express that my latest experience at the Markham, IL location was by far the best.

Lara W.
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I think you guys do more than enough

Monique U.
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Le client n'a pas laissé de commentaire.

iris H.
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Le client n'a pas laissé de commentaire.

Sonya L.
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Le client n'a pas laissé de commentaire.

James S.
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Le client n'a pas laissé de commentaire.

zon W.
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Le client n'a pas laissé de commentaire.

Tiesha M.
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Le client n'a pas laissé de commentaire.

Arliecia R.
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I interacted with 2 people. My experience was quick and pleasant during a super stressful move. I appreciate both of the ladies who helped me

Latisha A.
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Le client n'a pas laissé de commentaire.

Shantel D.
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Great

Patricia W.
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Le client n'a pas laissé de commentaire.

Reginald G.
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Unable to load the pic of license. Worker entered my info thru her phone to complete reservation. Made me feel uncomfortable . also credit card I fo

alonzo W.
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Le client n'a pas laissé de commentaire.

Danica J.
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Better attitude of personnel. Manager was off putting and not accommodating. Place seemed unorganized.

Wayne o. | Overall Experience |
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Very nice and easy

Ronnie W.
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Quick and easy return processing time. In and out quick and efficiently.

CHERYL A.
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Le client n'a pas laissé de commentaire.

mary W.
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Nice clean facilities

Patricia P.
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Le client n'a pas laissé de commentaire.

adam K.
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Took 45 minutes to rent the uhaul at the location. The van was uncomfortable and when I dropped it off, the guy said I may have been responsible for a scratch on the side of the van. Then he rambled on about how the woman who gave me the keys before I took the van should of done a walk through and took pictures, which never happened. Unpleasant experience.

Glen C.
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The process takes wayyyyy to long now. All of this picture taking and interactive phone process is WAY TOO MUCH. If your cellphone is broken and or dead. You're taking a gamble on renting. This new process is a badddd idea.

Brenda O.
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Le client n'a pas laissé de commentaire.

Ronald H.
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An Absolute TERRIFIC EXPERIENCE. My contract was explained in detail. My appointment was reserved for 9a, the manager processed my order even when I came in an hour early. The guy who hitched the trailer to my suv was very nice, patient, and detailed also.

Brian A.
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The manager there was very rude. And upon making a reservation for a 20' truck they then changed my reservation twice. And the last location being in a very bad neighborhood for pickup. I told them that it isn't right that I am making reservations for a location and they keep switching the pick up locations because they kept reserving them for other people. I will not be going back to this location and I will be telling others through social media that this place has very rude customer service.

Carolyn S.
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Le client n'a pas laissé de commentaire.

Richard M.
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Get equipment to the location where promised. Had to shag still yet another vehicle this time as well as my last rental. Unbelievable. No discount on price no added milage to rental. This shagging bit has happened to me more than 4 times. Unfortunately U-Haul is the only truck rental in my general area. Not happy.

Fidela V.
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De leon es its de beast

Lisa T.
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Le client n'a pas laissé de commentaire.

Catrina J.
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Ms. Vernita was very professional and helpful

Taylor L.
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Le client n'a pas laissé de commentaire.

BRIAN R.
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Le client n'a pas laissé de commentaire.

Lotania T. | Overall Experience |
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Great service

PHILIPPE J.
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Everything

John E.
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If you are going to require renters to use there cell phone at the store you need to provide wi fi . I do not use data on my phone it cost me to us it But I had to turn it on to do the rental. And what if I did have a smart phone. Not ever one lives with a phone in there hand 24-7 The dose mean you do not want use them as customer's

James M.
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Le client n'a pas laissé de commentaire.

Alberta F.
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The fuel was inaccurate. Only one worker available and the truck was damaged.

Sabrina C. | Overall Experience |
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Clean, well lighted, every time I went, I was treated with the utmost respect.

Jonathan D.
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Vernita was excellent in customer service and explained everything Crystal Clear which made my move and everything a lot easier.

Taryn W.
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Le client n'a pas laissé de commentaire.

Nathaniel W.
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Le client n'a pas laissé de commentaire.

Diamond w. | First Impressions |
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They were very nice and patient...

Eldridge T. | Overall Experience |
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GREAT SERVICE FROM BEGINNING TO END

Marc D.
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Nice, helpful staff.

Ronald N.
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Le client n'a pas laissé de commentaire.

Paul S.
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I have rented from this location previously and each time I have had the same excellent experience.

Tiffany D.
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My unit was INFESTED with bugs upon my move out. I only had the unit for 30 days and had been back and forth up until about 2 weeks before move out. Manager was nonchalant about the situation and told me that she had never had a problem before...REALLY! So now not only am I disgusted and upset about my belongings, I am now OFFENDED at what she was insinuating. Upon looking the 2 units next to mine and the unit across from mine had bugs around the door and side as well

Lenora M.
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It took an hour for them to find my reservation

lewis G.
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Le client n'a pas laissé de commentaire.

Kelly L.
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Returning my truck here was a breeze. Attendant was friendly and helpful, which was a welcome interaction after a long day of moving.

Karen B.
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Le client n'a pas laissé de commentaire.

Clifton T.
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Manager needs to be more nice...

Kevin M.
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No smoking inside the vehicles.

Alec T.
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The vendor was a dry cleaning company and the employee had no insight on why there wasn't a truck available at time of pickup. I was told to pickup my truck at another location and no discount or apology was offered for the inconvenience of day-of change with no advance notice.

Robert H.
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Le client n'a pas laissé de commentaire.

Jose m. | Overall Experience |
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Good management and staff

Phyllis F. | First Impressions |
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My interaction with Bernita over the phone was very professional and informative. We're moving from another state and Bernita provided stress free assistance with a storage unit and drop off for UHaul

TONYA R.
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I was originally suppose to pick up at Calumet City location, scheduled 3 different times, 1st time was paid for the service & was told that I did not need to send my card for someone to pick up the uhaul, worst service ever, 2nd time would not take my debit visa was told it was a pre paid card. Need to be more specific about what you accept and don't accept.

Raymond P.
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Just keep doing what you’re doing

Dawn M.
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Just when I receive vehicle a mile was added on and when I returned 2 miles were added on. After speaking with the customer service agent, they said they rectified the issue, but I will know once I see the actual charges they charged me from my Bank account.

Phyllis B.
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The staff was rude

Sadan N.
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Le client n'a pas laissé de commentaire.

JANICE LEE A. | Overall Experience |
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Service was professional

Vanessa K.
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Le client n'a pas laissé de commentaire.

LaRhonda T.
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Le client n'a pas laissé de commentaire.

robert M.
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I made reservations for 11 AM, when I arrived at that time there was NO one to greet me - I walked around the store saying hello, no reply. I finally decided to go outside and look for any one with a U-Haul shirt on. Found an employee sitting in a return truck, she did not greet me or say anything like I will be right with you, nothing. When she finally came into the store, I asked if she was the only one working in this location at that time., She said yes, no one else was on duty but her. Phones were ringing, other people came in behind me. Very unprofessional in my option

Brian D.
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Le client n'a pas laissé de commentaire.

Kevin W. | Overall Experience |
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Outstanding!

Maria H. | Overall Experience |
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Great customer service.

Michael F. | First Impressions |
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They were great

debra c. | Overall Experience |
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Thank you for the excellent service. I would definitely use your service again. Awesome "A"Team at the Markham location!!!

Celestine N. | Overall Experience |
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I will use them again

LILLIE J. | Overall Experience |
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Markham U-Haul has provided to me total satisfaction. I've been very impressed with their routine monitoring for content compliance, bug and rodent prevention as well as general cleanliness.

Jasmine G. | Overall Experience |
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Great

David P. | Overall Experience |
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Office hours should be open on Sundays also.

george w. | First Impressions |
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I rented a parking space service was excellent

VONDA G. | Overall Experience |
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Venita is a great store manager.

ERNESTO L. | Overall Experience |
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I have been in the same u-Haul unit for 14 years and it’s been great u-haul has good to me and a safe place for me to store my belongings

SHERRI G. | Overall Experience |
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The store manager, Vernita Carter has been outstanding! Very professional and courteous!

Teddy S. | First Impressions |
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Nice people.

BRIAN CLIFFORD G. | Overall Experience |
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The price was the only issue I had.....

Teddy S. | Overall Experience |
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Very nice people

Ronald P. | Overall Experience |
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Thank y'all for being friendly very respectful and yall keep up the good work

RENITA M. | Overall Experience |
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Vernita is extremely kind, courteous and efficient. However, when she is not at the facility, the wait time is much longer. There were times that I did not feel safe because customers were lingerin.

Arlisa m. | Réservation |
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I love this one. Ms. V and her staff always are nice and take care of me.😄 I'll never go anywhere else and when ppl ask I tell them go to this location. Thanks Ms. V and staff!!!

Michael O. | Réservation |
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Customer service communication should improve. I did not feel welcomed as a patron.

JACQUELINE G. | Overall Experience |
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Too costly

Gabrielle M. | Réservation |
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The guy there laughed in my face and told me at 3:30pm. That he has no access to the storage area so I can move.Rude!28th I was suppose to move in and couldn't wasn't clean. 30th came and he said that

Michael J. | Réservation |
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I was overcharged for fuel when exact fuel was put back into the truck. They also charged me stating truck wasn't mopped out. When it's on camera showing me cleaning truck out.

elizabeth h. | Overall Experience |
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everything was all well

TAMIKA O. | Overall Experience |
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Sometimes to call in youbwould get a homenworker who didn’t know what was going on. Need better notes and more notes in the system

JENNIFER P. | Overall Experience |
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Monthly cost is more than other storages in area.

yvette d. | Overall Experience |
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The price for a 5x10 is too much, no lighting after dark down the aisles and I moved out on the 24th of September not the 28th.

MARIA B. | Overall Experience |
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move out date is incorrect the date was 9.22.2018 Vernita was great very pleasant at all times

Ramon J. | Overall Experience |
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Great service help staff

Alonzo B. | Overall Experience |
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Great place

DENISE D P. | Overall Experience |
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Everything was great thank you for impeccable service

Denise H. | Overall Experience |
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Vernita is AWESOME

mary S. | Overall Experience |
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My favorite always come here

ANASIA L. | Overall Experience |
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My furniture was ruined. I’m assuming due to the climate or temperature in the storage unit. I ended up having to throw most of my stored furniture away.

DEMETRIUS M. | Overall Experience |
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Great customer's service really friendly staff really helpful and nice will keep my business here

WENDY J. | Overall Experience |
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No issues or complaints. Great storage experience!

Taweeshe S. | Overall Experience |
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Everything went well, smoothly but quick. Thanks Uhaul 😁

MARVIN R. | Overall Experience |
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Very professional and clean

CYNTHIA T. | Overall Experience |
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This facility is great. I've been storing at the Markham location for some years know and have been very satisfied. Thank you to Vernita and staff.

MARGARET G. | Overall Experience |
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NA

CHERITA R. | Overall Experience |
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This HAS been the BEST experience over the course of the 2 years I was a customer. The staff was soo friendly and the unit was well maintained. I definitely would recommend others to book with Uhaul!

Charity E. | Overall Experience |
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Great service!

Diana D. | Overall Experience |
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I removed my stuff no problem clean and no pest was brought home. Good job.

Non reviews have been submitted for this location.

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