Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I really appreciated that my truck and trailer reservation was already hooked up and waiting when I arrived. The employee on duty was prompt and thorough.
Zach Hoover
Évaluation :
4
Bathrooms closed. Door entrance didn't always work. People inside bays working on cars instead of moving stuff.
Jacqueline Morrow
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Cena Durnin
|
Expérience générale
Évaluation :
5
Due to the circumstances of the water leaking into my unit, the guys moving my unit were extremely nice and I couldn't be more pleased with what they did for me. I did have damage on a few items but was assured that would be taken care of. Everything was dried off during the move, very professional.
Barb Kelley
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Samuel Mick
Évaluation :
5
Herb was a rock star, very efficient and extremely fast!
Dorothy Slate
Évaluation :
5
Just keep up the good work. The workers explained things really well and were willing to answer any questions. They were friendly and got me in and out quickly.
Rebecca Brown
Évaluation :
5
Laura is a great employee and I hope you are well aware of the time work and effort she puts into your business on a daily basis. She is knowledgeable about the facility and the company. I wish I could hire someone with her work ethic.
BEN KELLER
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dale Harding
|
Expérience générale
Évaluation :
5
excellent customer service at this location. thank you!
Cherie Weaver
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua Keefe
Évaluation :
5
Telling them that you guys are the best
alphonso bishop
Évaluation :
5
Your service us way up there already. Great stuff!
Aubrey Ras
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard McGrane
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melinda Halbloom
Évaluation :
3
Le client n'a pas laissé de commentaire.
Elizabeth Junker
Évaluation :
4
Le client n'a pas laissé de commentaire.
Catheryne Swann
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
STACEY POWELL
|
Expérience générale
Évaluation :
3
good enough for me
ken drumm
Évaluation :
4
Le client n'a pas laissé de commentaire.
Walter Minard
|
Expérience générale
Évaluation :
5
Nothing. You guys did a great job
GENE SHARPE
Évaluation :
5
Le client n'a pas laissé de commentaire.
terry hols
Évaluation :
5
Le client n'a pas laissé de commentaire.
wayne grant
Évaluation :
2
No staff showed up until 11:00 am.
Richard Graves
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick Sloan
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mike Pickett
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Holly Westendorf
Évaluation :
5
Very helpful! No problems. Friendly staff.
TIMOTHY JENNINGS
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brandon Swartz
|
Expérience générale
Évaluation :
5
This station should be the poster child for new stations. The staff and the facility are all wonderful!
Todd Anderson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Taylor Fouch
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melvin Spieker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ariel Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ross Murty
Évaluation :
3
The drivers door did not shut completely and the inside light stayed on because of this.
Angie Torres
Évaluation :
4
Le client n'a pas laissé de commentaire.
SEAN SHANAHAN
Évaluation :
3
I was over charged on the miles. The truck stunk. There was no windshield washer fluid. I mentioned this all to the person working and they did not care. This is a terrible location.
Stephen Hiracheta
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lindsay Kusserow
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
DOUGLAS JEFFERSON
|
Expérience générale
Évaluation :
5
I'm old and not always great at doing things online. But luckily my Granddaughter does not. She helped me a bit, but the experience was great!
Holly Hayes
Évaluation :
4
While it's not the fault of this particular U-Haul location, it shouldn't take nearly a half-hour to justify renting a truck after having already reserved it. I had to provide two other people's contact information AFTER I arrived to pick it up.
Todd Anderson
Évaluation :
1
I fell out the U-Haul van and had to lay on the ground for several moments because the fall was so jarring when I came inside it seemed chat the attendant had a smile on his face I told him that he saw me fall on the camera and he was laughing he yelled at me and started walking towards me I turned and left because he was acting aggressive. Please review the outside and inside cameras as they well show. I told the person who checked me in about this.
SUNDRA DUDLEY
Évaluation :
3
Went after close. Cannot grade either way. Seems like a good place tho!
Nicolas Hilsenbeck
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brad Rozell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shannon Waltemeyer
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Adams
Évaluation :
5
Nothing every thing is good 👍
Anthony Kurek
Évaluation :
3
They do not wear name badges but it's pretty inexcusable to speak to the bail bondsman to get someone out of jail while ignoring customers in the store. Employees should handle personal lives not on the company dime.
Sarah Stone
Évaluation :
1
Employee showed up 2 hours late to work. Delaying uhaul retrival
Faith Luce
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry Harding
Évaluation :
3
We were charged in obscene amounts for mileage when we did not use the vehicle more than a 120 miles. But we're charged for almost 300 somebody is crooked. They said we can't have a receipt because charges are being disputed. But that's not the case. The charges were completed and taken out of the account. I will never use U-haul. And I will tell everybody to not use you hall
Shelbie Garcia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bradley Metcalf
Évaluation :
5
My experience was amazing and the staff in marshalltown facility were really respectful and helpful in assisting me with my move... Thank you!!
Ricardo Palmarez
|
Premières impressions
Évaluation :
5
I was extremely impressed!
Todd Anderson
|
Premières impressions
Évaluation :
5
I was extremely impressed!
Todd Anderson
|
Premières impressions
Évaluation :
3
First time renter. Everything went fine. Happy with the experince renting a trailer, so wouldn't hesitate to do it again.
Shelley Hines
Évaluation :
3
The uhaul was full of snow and ice. I had to sit there for awhile to warm it up but it took 10-15 minutes and then I called them to ask about an icescraper. As I sat there for maybe 30 minutes after I planned to.
Tiffany Matney
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Granchie
Évaluation :
4
The roof leaked and sealing tile fell in the storage unit and boxes had gotten wet, after i moved out i told a staff member that they need to fix and clean out the broken tile.......other than that is was good.....
Mark Braga
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanine Davenport
|
Expérience générale
Évaluation :
5
Be more patient when the customer has issues.instead of threatening to report equipment stolen.
LORENZO MARQUEZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
KIMBERLY SAMPLE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy lewis
Évaluation :
3
Le client n'a pas laissé de commentaire.
Sindeny White
Évaluation :
4
Le client n'a pas laissé de commentaire.
Janiece Doe
|
Premières impressions
Évaluation :
5
Staff was very helpful and polite
BRADLEY WEUVE
Évaluation :
3
Le client n'a pas laissé de commentaire.
Robbie Bihm
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Remster
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Shadden
Évaluation :
5
1st time using Uhaul, they made it simple, fast. Will definitely use again in future. Thank you, Jodi
Jodi Holloway
Évaluation :
5
Very friendly, knowledgeable staff, my associate, Victor, assisted in all my questions and preparation for a safe and enjoyable experience. Would gladly recommend their services to family or friends.
Craig Wills
Évaluation :
4
Le client n'a pas laissé de commentaire.
Denise Case
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kellie Kesselring
Évaluation :
2
Very poorly trained attendant. Did not know if refund would be applied for unused time, did not have ability to enter the storage facility other than office, was not trained in normal operations of the facility.
William McLain
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol laschewski
|
Expérience générale
Évaluation :
5
Definitely would rent from here again great people and great service
Micah Donelson Glass
Évaluation :
5
Staff made everything quick and easy
Jarrod Cunhs
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Diers
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Becky Metzger
Évaluation :
5
Marshalltown Iowa location is very nice. Very helpful staff. Got hooked up and on my way. Merci.
Brad Rozell
Évaluation :
4
Meets my needs
Clarence Patterson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sergio Torres Jr
Évaluation :
4
Le client n'a pas laissé de commentaire.
priscilla Hensley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jillian Hicks
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Connor Thompson
Évaluation :
4
The Marshalltown facility employees need vast amounts of training on customer service. 3 of the 4 employees I had encounters with were incapable of answering questions knowledgeably, did not make any effort to be pleasant or helpful, and acted as though they didn't care whether they had the business or not. Scott is the only one who was kind and helpful. That being said, the facility itself was clean and well lit.
Lynda Baldwin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Sonderleiter
Évaluation :
5
The crew at Marshalltown location are amazing!!! They go above and beyond for customers. As a corporate customer, I so appreciate all that they do for me.
Richard McGrane
Évaluation :
5
My experience with u-haul gets an A+
ROBERT FEIL
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
KENDRA SAVAGE
|
Online Move In
Évaluation :
5
You guys are pretty good about everything. My car broke so we were late returning the trailer and you were nice about it . It's stressful when your car breaks .others being angry about it makes matters worse..
James Mapletharp
Évaluation :
3
Mr. Velez, the manager, was not overly kind or professional. He seemed burdened by assisting us. The other individual, however, was friendly and insightful. The property was very tidy and well organized. It was a smooth process accessing our unit and we feel safe with the level of security measures that are in place.
Michael Kruse
Évaluation :
4
Le client n'a pas laissé de commentaire.
Arlette Amundson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany Casey
|
Online Move In
Évaluation :
4
Make sure the trailer isn't dirty when new customer comes to get it.
Jeff Schroeder
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margy Averill
Évaluation :
2
The store opened 40 minutes late, which pushed my entire morning back. The van had a sensor issue and told me there was a problem with the tire pressure. I ended up wasting time filling it and checking the pressure. By the end the truck was giving warnings for all 4 tires. When I informed the employee she said they had been having issues with that. She should have told me so I would not have wasted time worrying about it. I ended up returning the van 20 minutes late. I probably wasted close to that trying to fill/check the tires. I still had to pay the extra.
Amber Smitherman
Évaluation :
4
I like that you get to keep the lock but down where my storage unit was never had lights on 😭
Jade Meyer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jasmeine Villagomez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tonya Miller
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kim Hornberg
Évaluation :
3
It's way to expensive I think if you guys charge money per gallon them you guys should have to use that money for gas not make the people pay that and then have to put in gas and then charge them another 40 on top of that if they don't have the gas where they left it which is crazy cause I spent 46 dollars on 50 miles that I used
Jayna Lasley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Anderson
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Christensen
Évaluation :
4
Impeccable vehicle
Kwambisioni Raphael Ngbongotute
Évaluation :
5
Staff very helpful and courteous,the van was extremely clean and well maintained. Would definitely recommend .
Christine Nash
Évaluation :
5
Very nice and friendly staff. Worked to get us all going!
Richard Russell
Évaluation :
5
Le client n'a pas laissé de commentaire.
JONATHON CUTLER
Évaluation :
5
Location staff was professional and the equipment was what I expected.
David Reyerson
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jeff Lewis
Évaluation :
5
Le client n'a pas laissé de commentaire.
CLAY PRUSHA
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Moore
|
Premières impressions
Évaluation :
1
We were told if we brought the trailer back before 7pm that we could get $30 back for the extra day that we paid for. We brought it back at 4 and they told us it had to be before noon
scott helfrich
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Starn
Évaluation :
5
Little faster service
jason granzow
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jessica Meyer
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Amanda Ewing
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melinda Lamoreux
Évaluation :
5
Le client n'a pas laissé de commentaire.
patrick Patterson
Évaluation :
5
Le client n'a pas laissé de commentaire.
sher Taw
Évaluation :
3
Le client n'a pas laissé de commentaire.
ALICIA Allison
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jean Nez
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brian Krumm
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis Sanchez
Évaluation :
5
Everything was ready for me
Excellent customer service
Easy pick up and easy drop off
Will definitely use again!
Kristy Kelley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carla Nordstrom
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon Swope
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOEL DUDEN
Évaluation :
5
Just excellent. They roll!
Richard Graves
Évaluation :
5
Keep up the great work
Stephen Scott
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carol laschewski
|
Premières impressions
Évaluation :
5
Everything went well.
Uhaul rocks!
Oscar Cliburn
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brenda Jarchow
|
Premières impressions
Évaluation :
4
Have a early return discount.
Linda Bailey
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melinda Lamoreux
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kari Gates
Évaluation :
5
*****
EXCELENTE ATENCIÓN
EXCELENTE EQUIPO DE TRABAJO
Amin Escuredo
Évaluation :
1
Le client n'a pas laissé de commentaire.
Kari Gates
Évaluation :
5
Young man who helped me was super
tom macoy
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peggy Larsen
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Carol Simonich
|
Expérience générale
Évaluation :
5
Marshalltown is FAR better in terms of cleanliness, quality, convenience, price, and service compared to the East Plano Los Rios location in Texas.
Christopher Munson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Beth Opperman
|
Expérience générale
Évaluation :
5
not a thing well done.
Jeff Benesh
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jessica Vazquez-Ramos
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sophie Charon
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peggy Larsen
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tasia Casteel
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anita Ramirez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Candice Crawford
|
Expérience générale
Évaluation :
4
When I returned the trailer today I dealt with a young man named Juan. He was an exceptional guy and made a stressful, difficult and expensive situation much easier to swallow. Take care of him...the ability to maintain a professional, helpful and courteous attitude, all the while being forced to deal with people often at a tough crossroads in their lives, says alot about his character and peeps like that r few & far between. That can make the diff between a business that earns a black eye and one that is everyone's 1st choice!!!!
Mike Davis
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawn Santman
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
John Blabaum
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Remster
|
Premières impressions
Évaluation :
5
Love having you guys as a place to store my things during a hard time I was going through. If I had any questions or problems you guys were excellent at answering my questions and quickly solving any problems that I might of had.
Rhonda Lester
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RONALD MITCHELL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Denny Alley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
megan Juarez
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Jeremy Thompson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria Groninga
|
Expérience générale
Évaluation :
5
I find the storage unit clean and easy to get to
Linda Matney
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Denny Alley
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
TIMOTHY GRIEGO
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mike Pickett
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trenton Mcphillips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trent Mcphillips
|
Expérience générale
Évaluation :
5
Wonderful, prompt service. Showed me around and was very helpful with getting in and out.
Suzie Wenner
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Pickett
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy Bolar
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
CHRIS UITERMARK
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Greg Fisher
|
Premières impressions
Évaluation :
5
Everything was as planned, except for the late fees. I thought I was on month-to-month. The drive-in door didn't always work.
karen milan
|
Expérience générale
Évaluation :
5
My experience with U-Haul storage was very good, the staff were very friendly and helpful and the storage units were clean and secure. Thank you very much!
dave wogan
|
Expérience générale
Évaluation :
2
The storage units are very small for the price you charge. I had a 5×10 for $75 and I have a 10×12 for $50 somewhere else.
Samantha Daniel
|
Expérience générale
Évaluation :
4
Some lights were out over units. (Hard to change if occupied I understand.) There are roof leaks. Fortunately none of my things got wet. Overall, nice set up. Merci.
Lester Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Hallock
|
Premières impressions
Évaluation :
5
The unit I rented is too small for what I need so I will be upgrading soon so that way I have enough space.
Samantha Daniel
|
Premières impressions
Évaluation :
4
We didn't have light above our storage unit when we unloaded it. Made it hard to see. Other than that, everyone was great. Good experience overall for the last two years! Bob Moore
ROBERT MOORE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather Schrandt
|
Online Move In
Évaluation :
5
Very professional very friendly
John Hallock
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kendra Savage
|
Online Move In
Évaluation :
5
Buy 15 ft. moving trucks with cruise control
tim porter
|
Premières impressions
Évaluation :
5
We were very pleased and impressed. Will definitely use again and recommend
Pam Ryner-Ford
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
David Harris
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Hannah weir
|
Expérience générale
Évaluation :
5
Very nice and friendly staff very easy to get in and out unload
Julie Gomez
|
Online Move In
Évaluation :
5
The staff was so friendly and helpful. They were patient and accommodating. What a great blessing to have excellent help and customer service. Like talking to family. Thanks TeamUhaul and God bless you!
BEV FREE
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Charles Hughes
|
Expérience générale
Évaluation :
5
The units have continuous climate control, lighting, privacy and security. Various sized units to satisf all needs.
James Perkins
|
Expérience générale
Évaluation :
5
I was so impressed at cleanliness and convenience
Pam Ryner-Ford
|
Premières impressions
Évaluation :
5
Great staff, very helpful & respectful always.
Marcos Rico
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Nelson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol Simonich
|
Premières impressions
Évaluation :
5
The guy Cayne was awesome. He made our whole experience easy and explained everything clearly to us. Made us feel like he really cared.
Ana Arellano
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Hannah weir
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Warnell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JERRIE HAFFNER
|
Expérience générale
Évaluation :
5
Really appreciate everything about the facility. One thing to fix is that the back side outside intercom does not work. Otherwise was a great experience renting space!
Kristin Hill
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kyndal Miller
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gene Kubli
|
Premières impressions
Évaluation :
4
No carts over in the area of my unit. And mouse traps in unit. Also 1 garage door sensor isn't working, tried twice.
Mathew Nichols
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
LEE NANCY WHITMORE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trent Mcphillips
|
Online Move In
Évaluation :
5
Manager Chris Hill was great. Very personable and helpful.
Joseph Hoagbin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tami Keune
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jess Althaus
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
felipe saldivar
|
Expérience générale
Évaluation :
4
I wish the storage spaces were a little larger for the prices that UHAUL charges. I used to have a storage shed that was 15x18x20 and it cost me $80 plus tax and I had 24 hour access but there was very little security with those sheds and there weren't any available to me at this time. However, I am very satisfied with UHAUL's security. I just wish the shed's were a little larger.
randi Mendyke
|
Premières impressions
Évaluation :
4
Aucun
Benjamin White
|
Premières impressions
Évaluation :
5
Every person I dealt with was very friendly and helpful. Great staff!
Blake Rhodes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Joesting
|
Premières impressions
Évaluation :
5
Great experience overall
Alast Reian
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laure Lanning
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jami Boege
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah Esselman
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Justin Vogeler
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Curtiss Fogt
|
Expérience générale
Évaluation :
3
Over all happy with storage service and assistance. However frustrating when garage doors won't open. And drive in area often cluttered with debris. O
Judi Stansberry
|
Expérience générale
Évaluation :
5
Chris was very helpful and explained everything. The drive in was great and having access to the carts was a plus!
Lane George
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CODY JOHNSON
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
wayne galema
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NADIA ALMEJO
|
Expérience générale
Évaluation :
5
Very easy and did it all online!
Ramona Verdinez
|
Online Move In
Évaluation :
5
Very nice facility. Inside loading area was awesome! It poured rain while I look added in the dry!!
Rodney Kegley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelli Minkel
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susan Steen
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laure Lanning
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
KAYCEE COLE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronny Matney
|
Expérience générale
Évaluation :
5
Good service
Donna Hoing
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Burrell
|
Premières impressions
Évaluation :
4
Very good service and friendly staff.
James Kelehan
|
Expérience générale
Évaluation :
5
Chris Hall is a great manager and keeps the building looking great while taking great care of his customers.
bobbi slaney
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tera Kibbee
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Geddis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Logan Paxton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bill Flowers
|
Expérience générale
Évaluation :
5
Employee Todd was awesome. His attention to service is beyond compare!
Randolph Brenner
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
lisa rushton
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Breanna Schroyer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alicia Smith
|
Expérience générale
Évaluation :
3
Found it frustrating that I made reservations 1 month in advance for a large storage room and was told they didn't have any available the day I arrived. Was told there was nothing they could do and they had nothing available, waited on hold for support from office managers for 25 minutes and then magically was told, well I guess we have 1 storage unit available. Was also told garage doors open automatically, but doors did not. Had to get office workers to open doors and let us in. After that, most things went smoothly. Clean facility.
kelli helberg
|
Premières impressions
Évaluation :
2
I rented a truck and unit from u guys today. I purchased the 24 hr access. Currently some of my most valuable possessions are in your truck sitting in front of the facility unattended. I'm very upset about this
BEN KELLER
|
Premières impressions
Évaluation :
1
It was better than most
Kathryn Baird
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beth severidt
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dart Poach
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carlos Dorado
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Branon
|
Expérience générale
Évaluation :
3
Didn't have have the lock inside the unit ready
Corinne Davis
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Donna Lamb
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cheryl Mcdonald
|
Expérience générale
Évaluation :
5
Chris was very helpful.
KALPESH PATEL
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Earl Thomas
|
Expérience générale
Évaluation :
4
Chris, Laura, and Juan have been very helpful and accommodating and I am very grateful for their efforts 😊
Rosanna Buchanan
|
Expérience générale
Évaluation :
4
Love that the facility is using a previous building instead of new build, climate control is great and security is too notch
KELLI RUSSELL
|
Premières impressions
Évaluation :
5
S.O.
James Meyer
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mattie Cox
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dart Poach
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Pierce
|
Expérience générale
Évaluation :
5
So friendly! Looks awesome inside and out!Marshalltown needs this- thank you Chris
Tracy Bolar
|
Premières impressions
Évaluation :
5
Very impressive facility!
Kevin Pink
|
Premières impressions
Évaluation :
2
At the beginning of our experience there seemed to always be screws and nails in front of the parking lot. Seems to me the employees of this u-haul need to establish a daily routine of going around and making sure things are picked up and clean. Also we had on our day of moving out a roach came out from under a box. We now had to go through everything and make sure we were not taking with us these bad and nasty cruisers. Think if they would bomb every other month to prevent this from happening. Other than these the staff is differently helpful. Chris the manager bends over backwards in making things right. A+ in his customer skills effort. Thinking they just need to dial in the cleanliness.
JC castro
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Creed McClealan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Warren Wolken
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary Maxted
|
Expérience générale
Évaluation :
4
Difficult time for everyone with the storm and power outages. They helped get me in a unit even though the links were down. Helpful staff and very courteous. Going to be a nice addition to the community.
wayne galema
|
Premières impressions
Évaluation :
5
Manager (Chris I believe) was very knowledgeable and professional. He went above and beyond to help make our move easier and convenient.
dan hofer
|
Premières impressions
Évaluation :
5
The gentleman that assisted me, although new, was very helpful and friendly. He personally showed me to the unloading area, demonstrated how to enter the building, showed me to my room and made sure that everything was in order before leaving me to move in. A very professional service.
Russell Talbert
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicole Moore
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Leiah Paustian
|
Premières impressions
Évaluation :
5
Very helpful and friendly staff.
James Meyer
|
Premières impressions
Évaluation :
5
Chris was efficient and professional. It was easy to get a storage unit the size we needed. Chris explained things and made our unloading convenient - inside with carts available. Prices were reasonable and no administrative fee like some others. The facility is well lit and clean.
Cathy Eddy
|
Premières impressions
Évaluation :
5
This question of: Is the facility clean? The new Marshalltown facility obviously is under construction. Look forward to a new clean building. The guy who helped us Chris. Was very helpful and explained everything to to us. I'm giving him a A+ in customer service. I felt that Chris went the extra mile to make our experience a reassuring and pleasant one. - JC
JC castro
|
Premières impressions
Évaluation :
5
Very friendly and knowledgeable staff. Provided moving carts and the right size unit conviently located by an entry door.
James Perkins
|
Premières impressions
Évaluation :
5
staff was courteous and very helpful, THANK YOU
Lyle Fox
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.